Saw this ad while browsing instagram: https://instagram.com/p/DCYOEsMAgoE/
Seems much better than the usual promos for price and duration (12 months vs 6).
You must enter the promo code by clicking at check out I have a promo code then enter BLACK-FRIDAY
Referrer gets 10% off for 6 months.
ABB suck, b@stards charged me for a modem I didn't ask for, sent it to me and I had to go through the rigmarole to return it and they wouldn't compensate me at all for their fu©k up of having my money locked up and my time wasted. Their ego as a company hasn't stopped growing and they've lost what made them different to the big telcos.
ffs just joined a few days ago.
currently with them…. any chance I can cancel and re-join?
Churn to Flip and churn back. Flip won't bill you until end of the month, and they have a 1-month money-back period.
(iirc. best to double check with flip with their policy)
you cant its a 30 day notice to cancel for Exetel and Superloop
I was with Exetel and churned anyway. I do get billed for 'broadband' after cancellation, but they waived it straight away after I asked via email.
They are not allowed to continue to bill you, because it falls within Accepting payment without intending to supply under this guide.
This is easily seen as no intention to supply since:
ACL takes precedence over their T&Cs.
@gzy2001: was not aware of that, what sort of email did you send?
From what I read online in Ozb and Whirlpool was that most people just accepted the 30 day period
@Freestyle: I told them in my email that their "invoice of charging for an already cancelled services is in clear violation of my rights protected by Australian Consumer Law thus I should not be responsible for this payment". Exetel repied with the following part as a dotpoint:
I'm pleased to inform you that we have waived the final bill [INVXXXXXXX] totaling $67.50. This adjustment has been made to resolve the issue regarding the cancelled services.
Ironically enough, this part didn't match the font style of the rest of their reply, I presume it was copied from an internal template somewhere.
@gzy2001: Man, when I left superloop without the 30 days notice they made it incredibly difficult (I had no idea about it. Charging fees for no service provided is ridiculous). I called them multiple times and they agreed to waive the additional month they were trying to charge after I had already churned to ABB, lucky I needed to replace my bank card just prior to this happening. But I kept getting harassing emails about failed payment for months, even after they said it was waived multiple times over the phone. I eventually got TIO involved and it was sorted eventually but it was a big pain.
@Shaun Prawn: I had this issue myself. I left SL and even waited out my 30d period. After 12mths, I get billed for like 1k for non payment. I had to complain and go through through their complaints email and threaten TIO for charging me without having any service with them. SL has a lot of billing issues after churning away from them.
how can i get this deal?? it says code not valid for me
Yeah unsure whether this works as if yet as I haven't tried myself. Potentially haven't activated in their system yet since its still very early on the 18th
Superloop are just terrible at my POI. Not worth it at all. YMMV
Theyre fantastic at my POI
I had issues with ABB hitting capacity at mine, no issues with superloop
Same for me. No issues with ABB and Leaptel but Superloop performs much worse at my POI.
Perfect for me, left ABB 3 years ago and not had a issue since
have my plan starting in a couple days. given plan hasnt started yet, should be fine to apply the code im guessing?
Same here, I have applied for a later date start in 10 days, so let me know if they can apply the promo if you don't mind. Thanks
Is it work for Opticomm?
Is there any way to check if POI is good in my area without switching first? Im in the Bundoora VIC region
Wow. Looks like they fixed my poi about a year ago. Or maybe because that's when I left. Hmmm. Coincidence or…
It's because NBN removed the CVC charges for plans 100mbps+, so the 100% on the graph is probably the capacity of the NNI, not CVC (likely 10gbps)
Currently with leaptel, if I want to switch to superloop, what should I do first? Pick a date sign with SL, then tell leaptel I am out on the day?
Don't tell Leaptel anything. Superloop just takes over.
I’ve always told my previous provider because they’ve never just taken over, FTTP can have up to 4 providers active at once.
Example, I purchased a plan from ABB which went on the second line UNI-D 2 because 1 was occupied from More my previous provider which I did not cancel until the end of that month.
Solid deal. I wish they would do a decent 250/100 deal, am really itching for some faster upload
They’ve got a 2Gbps symmetrical plan for $350.
Yeah, I'd much rather this than 1000/50. Something like 500/100 would be ideal, though, but I'd settle for 250/100 if the price was good.
Anyone have any luck in getting them to apply it for existing customers?
I got my existing account dropped to $99pm for the next 12 months by asking nicely to their accounts team. I’ve been with Superloop since MyRepublic closed and haven’t been bothered churning to save a few bucks. They wouldn’t throw in an Eero as well though.
How long does this deal go for? I was thinking of trying SL about 4 or 5 months ago, but never got around to it. Had been meaning to still try them, so this could be the right time to move over
How would I go about signing up if I want to activate on a different port? I'd like to keep my current service on the current FTTP port, as I'd like to try SL first before cancelling it as I'm on a grandfathered plan that I don't want to cancel with first trying SL first.
If I have to call via phone to do it this way, would I be able to use the BF code verbally?
Insta post says until the 8 Dec.
“ Get our 1Gbps Lightspeed Plan for just $89/ mth and save big with this sweet, sweet Black Friday deal. How? Just enter the code BLACK-FRIDAY at the checkout and score!
Plus get a FREE* eero 6+ modem when you stay connected for 24 months valued at $170.
*New customers only during promotional period 18 Nov
- 8 Dec, 2024. Typical Evening Speeds 860/42Mbps.
Price for 12 months then $109 ongoing. See website for T&Cs.”
Code still not working
Will they let you opt out of CGNat and also offer ipv6?
Last time I was with Superloop it didn't play nice with our online gaming consoles.
Leaptel has been much better.
I think it is $5 a month for static IP which is what I likely would choose. Can't remember if you can opt. out of CGNat.
I tried, to opt out of CGNat you've to get static IP for 5 dollars a month. There's no other way around. But with leaptel I could just login and turn CGNat off.
Yes you can, just ssk through live chat
SB or CB stackable or nah?
Try and let us know.
I keep getting the error "promo code is not valid" on checkout page 1. Did it work for anyone?
Nope, probably starts at 7am/10am I assume
Code not working for me.
This couldnt have come at a better time, my 12 month with leaptel ends next month 😂
I literally just renewed with them YESTERDAY for 250/25 for $89/month for 12 months
does anyone know if this would be valid if i was last with them in June 2024? Is there a 6 month or 12 month ‘new customer’ waiting period
Was about to sign up, but saw the cgnat is now enforced unless paying $5 extra for static ip.
Sorry, superloop no go for me.
code not working still
When you want to leave do these guys accept the 30 day notice via email/live chat?
So if you sign up now how long can you postpone the activation date for?
Currently paying $119 with ABB, I asked on livechat if they would apply their BF discount to $109 and they wouldn't budge
This seems like an easy switch