nbn 25/10 $53/Month, 50/20 $63/Month, 100/20 $73/Month for 6-Months (New Customers) @ Buddy Telco (Aussie Broadband)

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nbn 25/10 $53/Month, 50/20 $63/Month, 100/20 $73/Month for 6-Months (New Customers) @ Buddy Telco (Aussie Broadband)
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Twix on 01/04/2025 - 12:37 buddytelco.com.au (1397 clicks)
Last edited 01/04/2025 - 13:52 by 1 other user
BUDDY25BUDDY50BUDDY100

Buddy Telco is using the Aussie BB network to provide nbn.

IPv4 with CG-NAT and a static IPv6 /48 block.

CG-NAT works fine for most users. CG-NAT can break remote access to some home security cameras, some home automation products, Plex server, NAS, servers or if you want to host online P2P games. If your home security cameras and automation products use a cloud server you will not be affected by CG-NAT.

Static IP for IPv4 can be added for an extra $5/month and this turns off CG-NAT. You can do this from the Buddy Telco portal.

Buddy Telco are using a chatbot and live chat support.

Our Perth-based live chat team is available Monday to Friday, 12pm–8pm (AEDT). If you need help outside of these hours, our customer service chatbot offers a range of self-serve options.

An existing customer is defined as an individual who is the legal owner of an active service with Buddy Telco at the time the offer is applied.

A ‘new customer’ is defined as an individual who has not had an active broadband service with Buddy Telco in the last six months or hasn’t been an authorised contact, residing at the same address as the primary contact, on an active broadband service with Buddy Telco in the last six months.

Does Buddy Telco have a cancellation fee or notice period?

No - Buddy Telco does not charge any cancellation fees nor require any minimum notice period to close your service. While we would be sad to see you go, we understand that life happens and we want to make the process of closing your service as simple as the rest of the Buddy Telco experience. If you cancel your service mid-cycle, we will only charge you for the days you are connected. You can cancel your service in the Buddy Telco app.

Terms and Conditions.

Internet Broadband nbn

Related Stores

Buddy Telco
Buddy Telco

Comments

  • sane on 01/04/2025 - 12:43
    +11

    What is it with all these "six months at a sane price, then it jumps to silly prices"? It needs a minimum of 12 months validity to be worth jumping to an uncertain provider.

    Or maybe just cut the prices to sane levels forever?

    • whitepuma on 01/04/2025 - 12:47
      +4

      Because they lose money or just break even at that 6 months price.

      Their relying on some of the people that switch to them to stick with them which is where they earn their money.

      Think of the 6 month price as like a trial run.

    • jv on 01/04/2025 - 13:06
      +1

      "six months at a sane price, then it jumps to silly prices"?

      just change ISPs after 6 months…

      Anyway, new speeds will be out in Sep, so 6 months is good timing…

    • sneakydean on 01/04/2025 - 13:20
      +4

      nbn cuts the wholesale AVC cost for 6 months, makes more money when users stay on the faster plan after 6 months and give a rebate to ISPs

    • Alzori on 01/04/2025 - 18:06

      NBN rebates only last 6 months.

    • Russ on 02/04/2025 - 11:11

      It needs a minimum of 12 months validity to be worth jumping to an uncertain provider.

      Here's a provider for $49.95/month ongoing price for 25/10 NBN and Opticomm, long-running deal:
      https://www.ozbargain.com.au/node/866782

      I've been with them for a couple of months, on Opticomm, seem okay.

  • whitepuma on 01/04/2025 - 12:45

    Buddy telco is pointless.

    The biggest selling point about ABB IMO is their customer support. Their network is good, but I wouldn't rank it above other similar priced providers.

    Buddy removes that key selling point of having strong customer support, so if you want to go for a more affordable plan with limited customer support there are more affordable options out there.

    • Jamiea on 01/04/2025 - 12:58
      +3

      I've been with Buddy since they launched and never had to contact support. This is on FTTP though.

      • whitepuma on 01/04/2025 - 13:00
        +2

        That's good…that's what i would expect from most FTTP NBN resellers.

        Like i said, there are other more affordable resellers out there that will provide you the same/similar experience

        • Harrygw on 02/04/2025 - 08:16

          Change Isps every six months all have similar speeds on the100/20 plan,
          Only one below the 100 speed was Mate always below the 100 speed. Guess cheaper pricing for slower speed.

    • get-innocuous on 01/04/2025 - 14:08
      +3

      ABB’s customer service is located in Australia but I have found them pretty useless if you’re having actual problems beyond basic setup and configuration stuff

      The main appeal of ABB for me is the backend - and Buddy is the same, reliably providing by 950mbps even in peak times.

      • Wiadro on 01/04/2025 - 14:12
        +3

        i get 940mbps on superloop all the time
        https://www.speedtest.net/result/17559099284

        • SpeedAU on 01/04/2025 - 15:01
          +2

          +1 for superloop, they just seem to be best speed and price all the time im on $89 for 1000/50 for 12months. You just need to talk to them

      • whitepuma on 01/04/2025 - 15:00

        Yes, but as mentioned you should get the same/similar speeds off similarly priced resellers.

        I.e. I switched from ABB to superloop and can confidently say I get the same speeds on each, except superloop is a bit cheaper and has more features (like free boosts)

      • blurn on 01/04/2025 - 15:02

        Same here. There’s been close to zero unexpected outages in the years I’ve been with them unlike with my prev provider. Rock solid reliability is my priority.

    • p32h8h9sedf on 01/04/2025 - 21:51
      +1

      There's more benefits than just that. They're communicative when something goes wrong, they're communicative when maintenance is planned, their communications are always clear and to the point, you get their simple and slick website/app, it has good diagnostic tools. Everything is an easy experience with ABB and Buddy, everything works as well as can be expected and even when stuff goes wrong it's always an NBN co issue.

      It's like the opposite of what you get with Telstra for example where getting anything done is an endless maze of calls, websites and BS. It's just a much better company to deal with.

  • dajackal on 01/04/2025 - 13:02
    +1

    Hmm more pricey than Exetel, is it worth the premium?

    • Twix on 01/04/2025 - 13:06
      +3

      Both have good networks. Buddy support is done over a local live chat. Exetel has phone support based overseas and they ask for 30-days notice to cancel.

      • VishSunny on 01/04/2025 - 13:40

        I really hate that 30 days notice on a no contract plan. when I asked them they said its because they prepay NBN 30 days in advance to get cheaper price. Not sure if its true.
        As long as a customer is not asking for a refund to they should let you cancel your plan anytime.

        • BROKENKEYBOARD on 01/04/2025 - 13:45
          +5

          Pretty sure it's just anti consumer shit, otherwise you'd expect every ISP to do this.

        • zealmax on 01/04/2025 - 14:04

          How do you know the exact day that you will churn?

  • bazingaa on 01/04/2025 - 13:07

    too expensive

  • nekro on 01/04/2025 - 13:41

    Is buddy any buddy good?

    • qaz182 on 01/04/2025 - 14:06

      ohhh buddy……..

  • Joshminey on 01/04/2025 - 14:46

    Address not eligible
    Sorry, we can't provide an nbn® connection to your address just yet. But feel free to pop your email in the box below and we'll send you a message if you become eligible.

    • Twix on 01/04/2025 - 14:50

      Buddy Telco doesn't service nbn fixed wireless. What kind of nbn do you have?

      • Joshminey on 01/04/2025 - 14:52

        FTTP SC1

        • Twix on 01/04/2025 - 15:05

          Service class 1 means nbn are changing you from FTTN to FTTP. It says you're not eligible because Buddy Telco doesn't process FTTP upgrades.

          Go with say Leaptel on the 12-month FTTP deal and you can swap to a Buddy Telco deal in the future.

          • Joshminey on 01/04/2025 - 15:16

            @Twix: In the NBN database it says SC1 it is one of those FTTN addresses that got automatically made SC1 due to bad FTTN performance.

  • Dyl on 01/04/2025 - 15:12

    Sucks there's no higher speed deals

    • Twix on 01/04/2025 - 15:13

      What speed are you after?

      • Dyl on 01/04/2025 - 15:13

        1000/50 or 250/25

        • Twix on 01/04/2025 - 15:18

          Buddy has 1000/50 $99/m flat. There is also;

          $99/month for 6 months with Superloop.
          $99/month for 12 months with Leaptel.

          • Dyl on 01/04/2025 - 15:18
            +1

            @Twix: Currently on 250/25 @ 85/mo with Superloop and they offer 5 free speed upgrade days a month, it's decent enough for now

            • Twix on 01/04/2025 - 15:23

              @Dyl: Yeah that's a good deal. Wait for EOFY deals or September when the new speed tiers become available.

              • Dyl on 01/04/2025 - 15:25
                +1

                @Twix: That's the plan, trying to get an extra 6 months out of superloop before shopping around when higher speeds come out

  • unco on 01/04/2025 - 15:43

    I have FTTP at my home. Am I right that if I sign up, I have to contact my current ISP to cancel as the new provider will activate the service on a different port?
    Should I wait for the new one to be activated first before cancelling the old one so I don't have any downtime?

    • Twix on 01/04/2025 - 17:25
      +1

      Join Buddy and wait for activation. Your current ISP gets cancelled automatically if Buddy use the same port. You need to call up and cancel your current provider if Buddy use a different port.

      It depends! For Fibre to the Premises (FTTP) connections, your wall-mounted NBN Network Termination Device (NTD) will have 4 'UNI-D' ports numbered 1 to 4 on its underside. When your Buddy Telco service is activated, you'll need to plug your router into the correct port to connect. We'll tell you which port to connect to in an SMS once your NBN order is complete. It may be the same port you're already connected to, or a different one.

      It's important you don't plug into Buddy's NBN port before you're told your service is active — you don't want to be without internet while waiting for us to connect!

  • bargaino on 01/04/2025 - 15:47

    Flip is $39 , 6 months via whistleout.
    Gc-nat optout free. ( Not advertised, but just call .)

    Call centre overseas, but I had no waiting.

    • ccir on 01/04/2025 - 17:12

      Mate is $40 and I think you get biensport

  • kungfuman on 01/04/2025 - 16:59

    FYI they do not service opticomm infrastructure so if you are on opticomm and not NBN then rule this one out.

  • bargaino on 01/04/2025 - 17:30

    /48 block!? So I get 2^80 public IP addresses? 10^24 I'd say that should be plenty, but such complacency in the past has gone wrong. 640K?

  • uccoffee on 01/04/2025 - 18:22

    isnt tangerine cheaper with referral ? try use the referral thing in ozbargain .

    • doot on 01/04/2025 - 19:46
      +1

      Different networks will suit different users. Not all ISPs are the same.

  • skillet on 02/04/2025 - 22:02

    Static IP for IPv4 can be added for an extra $5/month and this turns off CG-NAT.

    Free - Tailscale and optional subnet router.

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