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Change from FTTN or FTTC to FTTP by Upgrading to a Faster Speed Plan (Select Locations) @ nbn co via Participating ISPs

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Note: The FTTP upgrade has not expired. A new deal page has been created here.


Starting from today about 50,000 properties out of about 2 million properties can request to change their nbn FTTN to FTTP from a participating ISP.

More FTTN to FTTP network upgrades will happen until the end of 2025.

List of FTTN to FTTP locations by state and territory. More FTTN to FTTP locations to be announced.

Approx 1 million FTTC to FTTP locations will be ready by the end of 2022 and the remaining 500k locations will be ready in 2023.

Register here for FTTP updates via email.

Manually check your address here every month.

If your property is ready to go you will see this message halfway down the page;

Good news! You may be able to upgrade to nbn™ FTTP.

Contact a participating ISP to organize the FTTN to FTTP or FTTC to FTTP changeover.

Conditions, eligibility criteria and costs will apply – please speak with your preferred provider. Eligibility criteria includes among other things, being designated by nbn as a simple premises (e.g. standalone premises or Single Dwelling Unit (SDU)) and placing an order for an nbn® powered plan based on an eligible wholesale speed tier. Additional costs may apply to providers, who may choose to pass this charge onto their customers.

What is the minimum speed plan you can order from a participating ISP to get FTTP?

FTTN to FTTP: Home Fast (100/20).

FTTC to FTTP: Home Superfast (250/25) Home Fast (100/20).

Can I order a faster speed plan?

Faster speeds can be ordered.

FTTN to FTTP: 100/40, Home Superfast (250/25) and Home Ultrafast (1000/50) | 250/100, 500/200 and 1000/400.

FTTC to FTTP: 100/40, Home Superfast (250/25) and Home Ultrafast (1000/50) | 250/100, 500/200 and 1000/400.

Are there any fees?

There are no fees for the installation of FTTP.

There is a $200 nbn downgrade fee if you change to a slower speed plan before 12 months ends. It is up to the ISP if they pass the $200 nbn downgrade fee onto you or not. If you change to a slower speed after 12 months there are no nbn downgrade fees.

Participating ISPs

2it Technology, Activ8me, AGL Communications, Atomic Systems, Aussie Broadband, Buroserv, Commander, Dodo, Exetel, FibreMax, Field Solutions Group, Flip, Harbour, ICTHUB, iiNet, iPrimus, Kinetix Networks, Launtel, Leaptel, Lightning IP, MATE, Mint Telecom, Moose Mobile, More, Nehos Communications, NewSprout, NodeOne, Occom, OntheNet, Optus, Plesi, Rummage Connect, Southern Phone, SpinTel, Superloop, Swoop, Tangerine, Telstra, Uniti and VeeTel. More ISPs to be announced.

Participating ISPs.

Is nbn FTTP installed automatically?

No you have to order nbn FTTP with a minimum speed plan from a participating ISP.

What is the nbn NTD?

The nbn NTD is a Network Termination Device that gets wall mounted inside your home and plugs into the WAN port on your router.

Do I need a new router?

It is unlikely that you need to purchase a new router for 100/20 and 250/25.

To get the best results for 1000/50 you most likely need to purchase a new router. A router with a Gigabit WAN port alone is not enough to max out 1000/50. Ethernet cabling gives you the most consistent speeds. For the best Wi-Fi speeds you want the router, computer, mobile phone and so on to have Wi-Fi 6 or Wi-Fi 6E. Dong Knows Tech has many router reviews with Gigabit speedtest graphs.

What happens if I want to stay on nbn FTTN or FTTC?

Nothing changes and you continue to use FTTN or FTTC as normal.

Related Stores

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closed Comments

    • +3

      yup, I used to think LNP sabotaged it just because it was Labor's plan and hence they wanted to say that it wont work and couldnt bring themselves to support it. Till years later when a friend pointed out to me it was always their plan to sabotage it so that they can keep spending tax payer money to whichever companies and people they wanted to and just claim it as upgrades and fixes.

  • +1

    I'm on the list announced in November 2021. I'm not sure when they will allow me to order but I will definitely be stoked to move from FTTN to FTTP!

  • +5

    Wow I signed up to FTTP upgrade last week. $3.5k… might be time to give them a call.

    • +4

      Yeah…sounds like a smart move if you qualify for this somewhat "free" option.

      For me, fttp upgrade will cost me $8k and no free option :(

    • Never thought people will pay that much to upgrade

      • A buddy of mine paid 10k to have his FTTP done in a FTTN area lol. Crazy.

      • +3

        My wife and I both work from home full time, the FTTC connection we have is quite poor and confirmed it is not achieving the desired sync speeds. The $3.5k was well under the $8k+ other people I know had. So works for me. That being said, I'd also NOT like to have to pay the money :D

        • +1

          4G / 5G mobile internet maybe cheaper option… no ?

          • @dlovep: You are probably right, but I'm happy with my choice anyway. But as I said, hoping not to have to pay the cash now haha.

          • +3

            @dlovep: Somewhat works until everyone else in the neighbourhood gets sick of NBNope and hops on mobile as well. Congestion is a killer, the random dropouts and latency spikes become painfully obvious on calls.

            For work usage $3.5k is pretty cheap for a huge increase in service quality.

        • +1

          @spongetom FTTC to FTTP is ready to go in parts of VIC. More locations will be ready later this year and the remaining in 2023.

          FTTC to FTTP locations by state and territory

  • This is great news for the long suffering speed-starved residentials, init?

  • I'm currently on fttn with superloop and currently paying for 100/20. Do I call them and ask them to upgrade me to fttp?

    I'm a bit confused as to what I have to do!

    • +1

      If you're in one of the qualified locations, yes just talk to your ISP about it and they will work with nbnco

      • +2

        Cheers I will contact them and look forward to the operator not having any idea what I'm talking about 😅

    • +2

      If you are in Victoria Bayswater, Bayswater North, Braybrook, Cranborne North, Hampton Park, Lynbrook, Narre Warren, Rowville, Sunshine, Sunshine North call up Superloop and tell them you want FTTP. If you live somewhere else you need to wait.

    • -2

      you're paying for 100/20 but what speeds are you getting?

      if you're already getting 100/20 then there's no need to change, if you're getting significantly less than that, then yeah ask superloop what your options are

      • I'm getting around 85/16 off peak and maybe 55/10 during peak. I'm guessing being on full fiber will reduce the congestion that i have to share through copper for all the houses that get the network before me.

        Also, i would like to upgrade to a 250 plan if i can finally get fttp. it's only $10 more than what i currently pay and over double the speed

        • +2

          FTTN shouldn't experience congestion, you have a dedicated wire from your house to the node.

          congestion is 100% down to your RSP and their investments in the backhaul from nodes/POIs/etc back to their network, 85 to 55 is a pretty significant drop in speed.

          if you're looking for a 250 plan anyway then yeah for sure, contact the sales team and they should be able to help you out… just quietly though i'd be looking for another RSP if your speeds are dropping by 35% during the evening… that's not going to improve on FTTP

          • @jaybo:

            congestion is 100% down to your RSP and their investments in the backhaul from nodes/POIs/etc back to their network

            NBN are the only ones providing backhaul from the FTTN nodes to the POI. Only at the POI is it then handed off to the RSP’s network as anything before that is NBN’s network.

            • @Nousernamehere: NBN provide the backhaul from the FTTN node to the POI and they provide the bandwidth that the RSP pays for

              NBN aren't oversubscribing these links, it's the RSPs not paying for enough backhaul.

              budget/volume carriers don't care if your connection slows a little bit for a few hours during peak times, 90% of people don't even notice this nor care, this allows the RSP to save some $$$ on backhaul and offer lower prices (or take higher margins)

              general advice to anyone who cares about these peak period performance issues is to go with a provider who doesn't skimp out on this like ABB or Superloop

              • @jaybo:

                NBN provide the backhaul from the FTTN node to the POI and they provide the bandwidth that the RSP pays for

                Which isn’t what you said to begin with, which was the whole point of my reply you saying that RSP’s are responsible for backhaul from the node/s when they’re not at all.

          • +1

            @jaybo: Makes no difference having a dedicated wire, congestion happens on all the techs because of CVC charges or how much bandwidth is being used through the node. Nodes have up to 128 premises connected, while FTTP FDH have 32. Both are served by the same fibre backhaul.

            • @cdbrown: CVC is paid for by the RSP, NBNco aren't oversubscribing the backhauls, RSPs are not buying enough capacity to service their customers during peak time… congestion on FTTx is 100% down to the RSPs not buying enough backhaul in an attempt to make some more margin on their customers.

              • @jaybo: Yep I totally agree congestion is all down to RSP not provisioning sufficient CVC. Was just making a point about the dedicated wire to the node, because then it goes to shared fibre to the POI. I don't think there are any links within the NBN network that are at capacity except some of the FW towers and the sat service.

        • The difference between peak and off-peak indicates that your RSP is experiencing congestion. The first step should be to change to a premium RSP.

          Secondly do you know what speeds your modem syncs at? You'll find this on the modem home page. This number shouldn't change more than 1-2Mbps between peak & off-peak.

      • No, there is a reason to change.. FttN is inferior and the copper won't last forever, plus it'll only get slower, not faster.

  • +1

    Wtf with upload speed, i'm on 100/40(telstra) and I guess its a grandfathered plan now? Telstra is offering 250/22.

    • +3

      Telstra ditched 100/40 in favor of 100/20 for new signups. Launtel, Leaptel, Aussie Broadband and Superloop sell 100/40.

      • +1

        Good to know, telstra has been flawless but I might have to check out the others.

    • Yes they dropped upload to 20 as standard now.

  • +2

    Now see, this is much better than if we'd just given everyone FTTN in the beginning.

  • -4

    In Vic it's all the low socioeconomic areas first, how does that work?

    • +3

      They got stuck with fttn from the beginning while the higher places had hfc already or got fttc

    • It is great for demonstrating that there isn't demand for faster speeds?

    • +1

      they're the areas that the libs determined to be worthy of FTTN instead of FTTC or FTTP.

    • all the addresses I tested (10) are all HFC… it'll show low interest for sure becasue they are not even elegible!!

  • +1

    Awesome. I'm definitely doing this on my FTTC connection as soon as May comes around.

  • +2

    $200 cost of upgrading to Fttp from FTTC is reasonable so much more reasonable than like $2000.

    But again i am paying less than any nbn plan on my 5G home interent plan (have only paid like $20 until now - 3th month, and supposed to get $35 Cashback next month). Not really interested with NBN honestly anymore at least not until i have discounted 5G home internet.

  • What a gee up! Saw St Albans but it was St Albans from NSW :( I’ll continue watching pron @ 33mbps then

    • +1

      St Albans VIC is being upgraded later.

  • You guys are flooding the ISP chats.

  • Well at least I'm on the extended list now, hopefully it's sooner than end of 2023.

  • Does NBN install the lead in to your place or do you need an electrician/certified cabler?

    • +2

      nbn install the fibre lead-in and fibre NTD.

  • Hopefully Tasmania gets onboard soon

    • +2

      Tasmania.

      Camdale, Cooee, Devonport, Howrah, Legana, Ocean Vista, Park Grove, Parklands, Sandy Bay, Shorewell Park, Tranmere.

  • What about FTTB?

    • wouldn't that be up to the private building/body corp to get fiber to the flat?

    • FTTB is stuck on a maximum of 100/40.

  • My FTTN address gives this - "It looks like your location is eligible for business nbn™ Enterprise Ethernet†.

    I have no idea why NBN thinks my crappy house is an enterprise.

    • +1

      Your crappy house is just a cover-up. Didn't you know there is an enterprise underneath your basement?

  • My sync rate on FttN at the connection point to the side of the house is just 64/10, and our street had the pits inspected and rope pushed through in preparation for FttP last year yet our suburb still isn't on the list.
    10mbps upload with 2 professionals WFH full-time is just terrible. It's half what it should be for the download we get, but because it's still above the service guarantee of 5 no one wants to hear about it.

    • Any non-nbn fixed wireless providers in your area?

      • The quoted minimum upload is no better though?

        • Perhaps look into their business plan offerings. Node1 here in perth have max upload for residential FW of only 20Mbps, but the business is 40Mbps

          • @cdbrown: Interesting. Are you on it? If so what's your latency and stability? Always seems to be an issue with FW and satellite services.

            • @Viper8: No I'm not on it as I am able to get nearly 100/40 on my fttn. Am with Aussie Broadband and paid the extra to get the 40 up. I had looked into it as I wasn't sure what speed I could achieve before moving in last year.

          • @cdbrown: Also is the setup $480 for regular and $720 for business?

    • Whirlpool forums have lots of examples of suburbs being prepared for fibre that aren't on the list. It is possible that it might be technology change requests, but I haven't seen evidence of that.

      Your best bet for a fix is if your connection is unstable (disconnects frequently).
      You may also want to experiment with quality of service settings (QoS). In particular limiting upload speed to 0.5Mbps under the sync speed can significantly improve latency and prevent congestion.

  • https://www.speedtest.net/result/12927394381.png

    My current HFC connection, no real point changing I feel

    • +4

      correct, which is why HFC isn't elegible for these changes

      unlike FTTN or FTTC areas where there's fiber running down most major roads, HFC don't have that footprint because it's all done by the HFC cable, so swapping to FTTP in those areas is significantly more of an operation as well.

  • -2

    These upgrades don't match Ozbargain since you need to stick with the same provider for 12 months yet promotions are for 6 months.

    Also I think the average user is happy with NBN 25 or 50.

    • +1

      Exetel does have promo for 12 months for $80. then after $95.

      • +1

        Most provider are 6 months.

        Exetel isn't even on Ozbargain. Saying that it isn't a bad deal if you wanted the upgrade. Ipv6 along with the option for static ip.

        Another reason to upgrade from FTTN to FTTP not have to deal with the SOS/ROC problem. Whirlpool has this point covered well.

        Also GlennW the rep from Exetel in Whirlpool confirms you need to put through a new order in order to upgrade from FTTN to FTTP even if you lucky enough to live next to a green box and get NBN 100 connection.

    • +1

      if NBN 12 is $10/month…. most OZB will be happy with it too..

  • +1

    The irony is that both my house and my parents house were serviced by Telstra cable, but received FTTC with NBN. Come May, we'll be placing orders for FTTP!

  • So it's free fttp upgrades?

    • No not really totally free, as they pointed out earlier ISP can pass us the $200 price tag in fees if we ditch the ISP

  • +1

    oh I pray daily to whatever gods exist my suburb gets selected but no..

  • I registered. Is that all I need to do?

  • This post needs to be significantly updated. It's very misleading.

    This only includes a small number of suburbs in the FTTN footprint, to be expanded through 2023.

    FTTC footprint is not included. To be launched in June.

    • +1

      I wrote that FTTN to FTTP starts from today and when FTTC to FTTP is starting. The mods will add a long running tag soon. Give me some suggestions and I will update it.

  • I am so confused, the way that this is being advertised is the eligible suburbs may ring up the listed providers to say that you want the fttp and then they will place a new order to connect to fttp as a sign of interest. To which after I assume NBN co will schedule your house to be connected.

    I called up Aussie broadband who I am with currently since my suburb is on the list already. They just said I have to wait until nbn has fully installed the fibre cable then ring them back. Their approximate ETA for my address is approximately 6mth to 12mth. They didn't register me for anything at all. So am I missing something here?

    Also there has been NBN vans reeling in green cables in the pits on my street in the past few weeks.

    • I am in the same boat. I don't understand the requirements to trigger an upgrade? My suburb is now on the list and im currently on 50/20 plan with ABB.

      Similarly i have seen NBN workers in the street digging up the sidewalk and appears to be new fibre the on-and-off again for the last few months.

      Im on hold with ABB now and will direct them to this article but unsure how helpful they will be.

      • im currently on 50/20 plan with ABB.

        Check NBN co. site, if you see this "Good news! You may be able to upgrade to nbn™ FTTP."

        Call ABB to see when they can upgrade you.

        • All it says is I'm already connected to the NBN and the area uses FTTN

          • @Its Bill Murray:

            All it says is I'm already connected to the NBN

            In that case no fibre on your street.

          • @Its Bill Murray: Check again and scroll below. The ‘Good News’ section is literally down the page. As if they did purposefully to make one feel excited.

  • No Sunshine West Vic, hopefully I can piggyback Sunshine :(. Sunshine West still in the list for later date I believe.

    Edit: Just check that Sunshine West already been announced from May 2021 and my location still does not get the new change.

    • +1

      man im on in SN and my street a pocket within the suburb is fttn, while everyone is on cable, lucky the estate along duke street and next to the quarry pit got ftth, my street is piggybacking it after seeing some chimps pulling new green cables along the street 6 months ago

  • This should be offered Australia wide. Anything nbn makes my blood boil. This is why even if Morrison in an alternate reality was competent I would still vote for any other party. I haven’t forgiven them for this shit show. I still can’t believe the guy who use to run ozmail screwed this up so bad

    • +2

      i believe you're referring to Malcolm Turnbull here, but you're still correct that it's a shitshow and we're just pouring bad money in after good now, re-visiting the whole network piece by piece to "upgrade" to what was designed to be rolled out to begin with….

      • Correct…

        “Then-communications minister Malcolm Turnbull decided to opt for Fibre to the Node technology (FTTN) instead of Fibre to the Premises (FTTP).

        Dr Gregory labelled this move “the largest single waste of public funds in Australia’s history”, which effectively set back the NBN by 10 years.”

    • Scotty doesn’t splice fibre, mate.

      (Or maybe he will on his roadshow).

  • so im currently with Superloop on a 100/20 plan in a suburb on the list.
    I contacted them and the operator said they have not received any information yet on the matter. They said if NBN provides me a new LOC ID, they can do something but nothing yet..

    I'm wondering if i should just downgrade and then upgrade again to "trigger" this upgrade.. but that would take one month to drop down to the lower plan and then another month before I can apply the upgraded plan.. and there's only 50,000 spots.

    • are you in one of the suburbs that have been listed for the first upgrades?

      • Yes

  • Super excited for this. Noticed a few NBN workers around my area recently laying new cables (we were only upgraded to FTTN ~18 months ago). Super keen to get FTTP

  • Feel free to critique this, but I am wondering if they could have made this a bit more widespread and reduce inequality by doing this differently. At the moment if you are lucky enough to fall in the suburbs that are getting this upgrade, then you pay a very small amount to get it. Whereas others in FTTN areas not getting the upgrade need to fork out in many cases 10k or much more to get FTTP.
    What if they instead had ran fibre through all footpaths in areas that didnt already have NBN gigabit capability, at the expense of NBN co. Then if the customer wanted FTTP, the customer could fund the cost of the fibre run from the footpath to the house. That way NBN Co could put their money towards reaching more premises, and the customer could pay a fair amount to tap in to it that wouldn't be outrageous.
    I haven't thought about it in any depth so probably not considering something obvious to crap on the above idea.

    • +3

      you're 100% correct, we could've rolled out FTTP to everywhere to begin with and not had to do this dance at all… that was the original plan for NBN back in the day.

      it might've taken slightly longer and allegedly cost a little bit more (hot tip: it would've been cheaper) to get FTTP to everyone rather than this weird mix of FTTN/FTTC/HFC, but that'd make uncle rupert's investments in foxtel & telstra not perform as well, so it was much better for him and the liberals to slow it all down a bit… that way they'd get 2 bites of the pie as well - once for the "initial rollout" and then another one to do another lap of the country offering "upgrades"

      • +1

        The CAPEX for installing FTTP would be significantly more than the MTM, however that's only one part of the overall cost. MTM significantly restricts potential revenue, especially for business grade products, it's also extremely expensive to operate due to the power consumption and battery replacement in all the nodes and dealing with the different techs, the design cost was also higher because nbn changed the rules all the time. But highest ongoing cost is maintenance for the copper. Making things even worse is the current FTTN builds are redundant and can't be re-used to help push fibre further down the street. All new fibre needs to be pulled, so it's not an upgrade but an overbuild and the MTM has been a complete waste of money and time

        • The beauty of MTM is that the richest 1% who could afford 1Gbps under Labor's speed tiers would pay for fibre to be pulled to their house rather than the rest of Australia subsidising their connection.

          It is worth considering that stamp duty alone would be significantly more expensive than the cost of most technology change quotes. When you consider the other costs of moving technology change is a bargain for fibre.

          • +1

            @mathew42: 1Gbps plan is only $50 more than a 100Mbps plan. 10x the speed for only 1.5x the cost. I would be on it if I had fttp, but I don't and the area I'm in isn't in the list for upgrades.

            • @cdbrown:

              1Gbps plan is only $50 more than a 100Mbps plan.

              That would be the one with only 50Mbps upload. For remote work that is barely better than 100/40Mbps. 250/100Mbps which would be a better upgrade for people working from home is significantly more expensive ($109/month extra at the RSP I checked).

        • i have it on pretty good authority that one of the biggest costs associated with the FTTN rollout was actually the costs to rent the little square of land that the node is built on, and leasing/paying for the power feed from the power company.

          it seems trivial, but managing thousands of sites across the country where you've gotta pay the local council for the land and organise for it to be connected to power starts to add up pretty quickly….

          FTTP doesn't necessarily completely avoid this, but the required sites are significantly less
          FTTC's DPUs are powered by the clients connected to them, so no such issues with power

          • @jaybo: And all those nodes have a bunch of batteries in the bottom to keep the fibre side of the node active during local power outages while all the copper side of the node is switched off rendering the home connection useless even if you have a UPS.

            FTTP being a passive network only requires power at the exchange and the premise, so while there are small distribution hubs which need civil works, the footprint it small and requires no power. UPS ensures your connection stays working in a power outage.

            FTTC - yep powered by the premises connected through the NCD. 1 of the premises needs to have a UPS with sufficient power to keep the DPU live during power outage.

  • I'm on FTTN and have been on 100/40 plan ever since NBN was rolled out in my neighbourhood a couple of years ago (my real world speeds max out at 80/35). So if I'm reading this correctly, I'm already on the minimum speed plan needed to get FTTP so it should happen automatically whenever the upgrade hits my suburb?

    • Not automatic. If you suburb gets listed you need to call one of the participating ISPs asking for FTTP and go on 100/20 or greater.

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