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5G Home Internet Unlimited Data (50/20) $44.99/Month for 6 Months ($59.99/Month Ongoing), Modem Included @ TPG

1210

Black Friday deal:

5G Home Broadband lets you get connected instantly – no landline, additional cables or technician appointments needed.

$44.99/month for the first six months
Unlimited data 50Mbps download

$49.99/month for the first six months
Unlimited data 100Mbps download

Great alternative for NBN deal.

No lock-in contract
$0 refurbished 5G modem^
$0 activation fee
$0 delivery

^A refurbished modem will be provided to use with your plan. TPG retains ownership of the modem and it must be returned if the service is cancelled.

Typical Evening Speeds are subject to change and measured between 7pm and 11pm. These are not guaranteed minimum speeds and speeds may vary. You may experience slower speeds during this period and at other times.


Techy types should be aware that 5G Home Broadband uses CG-NAT. Carrier-grade NAT (Network Address Translation) is a type of network that assigns services with a private IP address, instead of a dynamic public IP address. Our network will then translate that private address into a public address. This means that the following items (which depend on internal NAT) will not work on 5G Home Broadband:

  • Port forwarding
  • Hosting web, email or file servers internally
  • Smart Home systems (e.g. accessing security camera footage remotely, home automation and printers)
  • Remote Access (i.e. accessing your home computer or devices from another location)

If you need any of these items in your home setup, 5G Home Broadband won’t be the right fit for you. Please check your address on our website for one of our other great broadband plans.

This is part of Black Friday / Cyber Monday deals for 2024

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Comments

  • +2

    Interesting fine print… "A refurbished modem will be provided to use with your plan. TPG retains ownership of the modem and it must be returned if the service is cancelled".

    • +22

      Also keep in mind, these modems will most likely be locked down using TR-069 (also known as CWMP or CPE WAN Management Protocol).
      TR-069 allows the admin / owner (in this case your RSP) to remotely monitor, manage and push out updates to the device.

      Personally, I would never use a RSP supplied device.

      • +2

        Agree. Unfortunately this is becoming increasingly common now and most average joe's just want to be spoon fed/out of the box.

      • +2

        to remotely monitor, manage and push out updates to the device.

        Do you use NBN? Pretty sure HFC/FTTP NTDs are like this too.

        • Do you use NBN? Pretty sure HFC/FTTP NTDs are like this too.

          The NTDs are not your property. Yes, of course they are remotely managed using the same protocol.
          Just to be clear, we are not talking about NBN Co. supplied devices (which you don't have a say in).

      • +3

        Just connect your own WiFi router to that modem and do what you want. Like a connecting to public hotspot.

      • agree, good point, however a VPN solves the main issues here (privacy). (profanity) TPG regardless

      • If the provider wanted to monitor traffic, they could just do that by mirroring traffic inside their core. Doing it out on the edge is just silly.

        Technically all HFC services are provider managed as well lol.

        • If the provider wanted to monitor traffic

          Where did I mention traffic monitoring with respect to TR-069?

          TR-069 allows the supervisor monitoring and restriction of device settings on the CPE.
          The CPE is essentially a locked down device, which most likely won't work with other RSPs (depending on what policies have been set).

      • Ok if it can be bridged to your own firewall router like it can on other TPG services.

    • How do we return the modems after 6 months?

      • +7

        Just put it in the box and drop it at the post. It was simple. No postage. I recently returned one as their connection was so bad in my area..

    • I got one of their 'refurbished' modems. Looks brand new. It works surprisingly well too, far better than the Optus one.

    • That's a good thing that you can return it when you cancel, given it's locked to the TPG/Vodafone network. Useless for anything else :)

    • I ran the service for 6 weeks then cancelled a couple of months ago, TPG have still not requested me to return the device.

    • -5

      Another interesting point worth noting..
      TPG have become absolutely the worse internet provider in Australia.
      They don’t even provide a free email service anymore.
      So I don’t know how they communicate with their customers.
      And they take money out of your account every month without even sending an invoice.
      Customer Service is appalling.
      My advice from personal experience experience is to stay well away from TPG.

      • +1

        They don’t even provide a free email service anymore.

        Because only losers use ISP email addresses so they are not tied to them in the future.

        So I don’t know how they communicate with their customers.

        By sending an email to the email address you provide on sign up.

  • Vodafone network ?

    • +1

      They’re the same now.

      • -1

        What is the same

        • +10

          TPG and Vodafone are one company now. So they’ll use the same network.

        • +4

          Tpg bought vodafail so now you get crappy phone service and nbn. Accc tried to block where you been snappy tom. Yesh

          • @dddeal: TPG is actually a behemoth in the infrastructure space. Yeah, their support might suck and perhaps they don't do retail internet as good as AussieBB but they do have the ability to considerably improve Vodafone. Which hopefully they continue to as it benefits all of us

    • Their network should be better going forward considering tpg invested alot in their network last year

  • -8

    Ok great should have just said yes

    • +1

      Ok great should have just googled it yourself.

      • -3

        Could have I guess 😆
        Another vodafail just what we need in Australia

        Do appreciate you explaining later in the post 👋

        • +1

          That's fair. I could have given more details.

  • +8

    I just gave up dealing with TPG “ technicians “. Had repeated drop outs . They blamed my computers, my cables, my electricity even.
    After a month of time wasting dealing with an overseas call centre, I simply switched to an Australian based company. They fast tracked a new modem ( which by the way was the fault , but TPG refused to accept that ),
    and I was online within 24 hours . They are 6 bucks dearer per month than TPG.

    • +3

      Who are you with?

      • +6

        Aussie Broadband.

        • +2

          +1 for Aussie Broadband, best service/support Ive had with a telco in recent years. IMHO, worth the extra few $$.

    • +5

      Tpg was absolute dogshit to deal with, I purchased a service in 2018 and had to wait 45 days to get an abysmal 1mbps connection.

      7 days off work for a "jumper" connection which got delayed 6 times, which I had to be present for (8 hour window) lost out alot of time and money, took them for a refund and compensation with threats to the TIO, got $200 out of $480 back after countless emails and calls, avoid like the plague

    • +3

      “ I just gave up dealing with TPG “ technicians “. Had repeated drop outs . They blamed my computers, my cables, my electricity even.”
      Completely agree on this, had the very same experience with them early this year

    • "They fast tracked a new modem ( which by the way was the fault , but TPG refused to accept that )"

      I had a call to a lady who's internet upload was .3-.5. Tested everything, TPG denied it was on their end (I knew it was). Had to actually INSIST that they send a new modem out to a customer of 14 years! Hooked it up, still bad upload. Go to chat this time and dictate every, single thing that had happened, including names & dates of calls so I could copy paste it all to a doc in case ACCC needed.

      Next day, what do you know? Service back to normal. I despise TPG. A bunch of lying jackals.

      PS: for those in WA, Future Broadband is very good, too. We're with ABB, but a shout out to Phil at FBB! Have sent many their way due to pricing for pensioners.

      • Nothing to do with the ACCC, they don't deal with resolving individual cases on your behalf. The TIO are the ones who help with that.

    • The TP-Link Archer modems that they supplied before had Wi-Fi dropouts all the time.

      I just bridged it to my own router and everything was fine after that.

  • +12

    TPG are so awful to deal with.

  • I’m contemplating getting this. It is available in my area.

    I’m using nbn fttn at the moment. Fttp nbn is available in my area but the cable distance between the outside and inside box is more than 15 m. It’s my responsibility to get the fibre cable installed and nbn will come back to install the boxes and It will cost me 600 dollars.

    Should I just get this ?

    • +6

      Up to you. For me $600 for FTTP would be a steal for the better latency and reliability over 5G. But everyone has different priorities.

      • Thanks

        600 is to install the cable. And 100 speed plan is 75 a month

        • You can get 100Mbps cheaper than that if you are happy to change providers every 6 months (I'm paying $65 a month for those speeds right now).
          Also, $600 to get full fibre installed in your situation is a steal. Nothing compares to fibre and no 5G service comes close to it (latency on 5G is terrible).
          In saying that, if you just want a basic internet service, this might be okay, you can always give it a go and if you are unhappy with it, make the switch to fibre later.

    • +4

      Fttp upgrade should be currently free. Check with other service provider. It is nbn's responsibility to do the installation not yours.
      If your house had renovation or your underground conduit is hidden in the walls then Nbn technician may ask you to reveal the location of the conduit

      • The cables from the nbn pit are at bottom left corner of the house and where I’ve got to have the box inside is is on the second story top right hand corner of the house and it’s roughly around 25 m cable length. I cannot have the inside Box anywhere else. long story lol. Nbn are not allowed to do any Cabling inside the house over 15 m it’s the owners responsibility.

        I’m leaning towards having Nbn FtTP. Before Nbn, I had very slow ADSL due to being quite far from the exchange so I tried vivid 4g wireless while I waited for Nbn in this area. It was a 12 speed connection But 4 to 5 times faster than the ADSL I was getting. But I remember the hassles with vivid - was always repositioning it to get the best signal and weak signal during bad weather

        • Nbn are not allowed to do any Cabling inside the house over 15 m it’s the owners responsibility.

          It depends who you get & how nice you are. my oldies got about 30m. Because it comes in from the street so they've got some leeway and if it's easy they can be accommodating.

    • +4

      FTTP for sure 🙂

    • No it's not your responsibility to get the fibre installed. nbn's responsibility is to install the fibre and nbn NTD box for $0 at eligible premises. You don't necessarily have to put the nbn NTD box next to your router. You have three choices;

      1. Install the nbn NTD box somewhere inside (up to 12 metres) and move your router next to it.
      2. Install the nbn NTD box somewhere inside (up to 12 metres) and pay a registered cabler or sparkie to install the ethernet cable going to your router in a different location.
      3. Pay a registered cabler or sparkie to install P20 telecommunications conduit and paramatta rope to where you want the nbn NTD box in your home next to your router. The distance can be up to 40 metres away.
        1. Locate the router next to the NTD near the external box and use EOP via the power point to the NTD/router to distribute around the house.

        I'm getting around 600Mbps via an EOP to one location in the house via a TP-Link AC1200 EOP unit.

        • 600Mbps on EoP is pretty good. Personally I would only use EoP as a last resort.

          Proper ethernet cabling is the way to go where possible. There are mid-high end mesh Wi-Fi setups that can perform faster than EoP in some cases.

    • I got this as a temporary internet service for a small office in Melbourne CBD. Speeds were flaky as fcuk. It would boot up and connect to 5G with impressive speeds around 150Mbps, then turn your back on it and its maxing out at 15Mbps. Power cycle it and it's back up to 150Mbps. Rinse and repeat the power cycle daily in order to get useable speeds from it.

  • What is the average peak time "5G" speed of TPG?

    • -1

      100/15 during peak and 100/20 as the maximum.

  • -1

    i get vod and optus 5g totally fine yet my address is not valid for their 5g plan. Why don't they just let people buy the it anywa? and it states if your address changes they will invalidate your service. Stupid

    • +3

      No, it's not stupid. All 3 networks do the same for home 5G service checks, essentially if the network in your area is getting close to capacity, they won't add any further home 5G services as it'll degrade the network performance for everyone connected to that tower.
      Given home 5G services have unlimited data allowances, it's not ideal having too many of these types of services connected to a single tower.
      I am line of sight to the Telstra 5G tower and get full signal strength with them in my home but cannot order their home 5G services either due to capacity.
      A home 5G service check always involves 2 factors, signal and network capacity, only the network provider will know what the capacity is at.
      The same reason applies to moving address, it's designed to be fixed at an address so they can keep network capacity under control on each tower, allowing you to move it throws all that out the window.

      • -2

        i highly doubt hitting capacity is a common thing at all. Most people use NBN and DSL not 5g. So they spent billions of dollars to upgrade to 5g but have all these capacity limits? and what, 5g mobile has no limits?? and we didn't have any limits for 4g? makes no sense

        like come on, 100mbps is literally nothing, we are so behind in speed. There is no capacity issue, 5G is well capable of handling a lot, and NBN does the rest. I don't see where the capacity bottleneck could be.

        • +2

          What are you talking about with no limits on 4G? Yes, it has limits on its data transmission (capacity is an issue on both 4G & 5G), it always has.
          You clearly don't understand the basics of wireless data transmission.
          As a telco you either need to speed limit an individuals service, if it has unlimited data, as Felix, TPG, Optus and NBN wireless 5G do, or you can offer unshaped speed, such as Telstra does on its 5G home internet, but limit the download allowance, as they have, to 1TB per month, but you can't have both, unless you want to cripple your network experience for all users.
          Many 4G & 5G network cells (towers) are near capacity, they don't have perpetual bandwidth capacity, which is the issue that is inherent with wireless technology.
          In simple terms, if you install a 1Gbps fibre service in your home, and we share that single 1Gbps connection with, let's say, 500 people wirelessly, who are all using large amounts of data, what do you think happens to that wireless connection? Everyone ends up sharing that speed between all users, meaning very slow or unusable internet.
          Another example, why do you think many mobile network cells slow during peak periods when everyone is using their devices at once?
          We have more devices connected to 4G & 5G than our population, 32 million devices - not everyone is sitting at home using fixed NBN.
          Do a little research and you soon learn what I am saying is factual.

          • -1

            @SimAus007: well done, you didn't give a single piece of evidence that towers are actually near capacity.

            we all know how cellular networks work don't need to explain that

            what I'm saying is that I doubt our antenna stations are so shit that they can't even handle what seems to be a tiny amount of traffic. How do the states, Europe, china handle it then? Make no sense to me how theyre not allowing cell home internet, but allowing so many mobile services. You can sign up for as many 4G or 5G mobile services as you can, with tonnes of data, there is no limit there is what I meant. But once it's 5G home internet it's not allowed? wtf.

            Bottom line is this, if there's no limit on mobile services you can get, then why are we restricted with home internet services. It's literally the same thing. I could get 2x 5G Sims tomorrow with 500gb each and use it as home internet. But I can't sign up for 5G home internet because of my address ?? stupid is what it is

            • +2

              @jsvr: Uneducated, and unwilling to do some research.
              Ignorance is bliss.

  • +3

    This product is not available at your address.
    The good news is nbn® is available at your address!

    Redirects me to NBN page: Cheapest plan - $69.99 - 12Mbps

  • +1

    I get 300+Mbps on Vodafone 5G. So 50/100Mbps seems doable.

  • +4

    This needs to come with a free trial otherwise too risky to commit even for a month.

  • +8

    5g = massive bufferbloat with any load

    bad weather = 100 ping, games completely unplayable

    I would rather have 12/1 NBN than 50/15 5G

    • +2

      I wouldn't be touching 5G for any serious gaming, even in good weather latency isn't great, let alone in bad weather.

  • Felix does unlimited @ up to 20mbps. $40 pm ongoing.

    • +1

      Can't stick sim in modem sadly.

      • +3

        That from the modem police? I’m scared. lol. Been using it for the last 4 years as my home internet since they opened, still going strong.

        • +1

          Same, mine is $35/month though. I've got mine in a Samsung A8 tablet connected to a router. Goes okay but I'm near a train line so reception can be poor during peak hour.

          • +1

            @Caped Baldy: Yeah mine is $35 too still, and has been slow on occasion during peak times. I went through a stage there where it was no better than dialup lol. Not sure of the reason but must of been some sort of network issue in the area.

        • @mickmack Hehe Second-hand info from WP

          Did try Felix ages ago in my modem and my spare phone.

          Was bit slow so let it slide.

      • Tell that to the Netgear nighthawk I'm using to post this comment.

  • +2

    From the Critical Information Summary file

    The service will be disconnected if we identify that you have moved to another location. If you wish to move the service address you
    will need to contact us to check service and network availability at the new location and notify us if you wish to set up your service at
    your new location.

  • +1

    I am using optus 5g home internet unlimited speed. The normal speed is sround 350-600mbps. Not that bad because I don't play online games

  • +1

    I’ve recently moved to this service from Tpg nbn.
    So far so good. I’m on the 50/15 plan and am paying $50 a month ongoing. Have been with Tpg for quite a long time.
    Had plenty of dropouts on nbn. None on this so far but it’s only been about a month. Only issue is the WiFi signal on the modem they gave me doesn’t reach one of the rooms in my house. Probably need an extender of some sort. (Any suggestions would be welcome!)
    Seems to be able to handle multiple things at once. My one son playing fortnight, other son streaming sport and me watching something on my iPad.
    Just did a speed test. 5pm in WA and I got 63.4 download and 18.2 upload

    • +2

      Netgear wifi mesh extender. Get the triband model. Or Orbi mesh system.

  • I signed up to these guys a week ago and missed out on the discount (only just) lol. Called then yesterday and they said there's nothing they can do about getting the extra 5 bucks off …

  • +5

    The reviews are not good, 71% of the 348 reviews are negative.

  • What’s the cheapest NBN plan deal at the moment to compare?

    Need to sign up my mother for internet. Wondering whether to jump on this deal or a fixed line one.

    I think I saw AGL nbn for $49 for the first 6 months

    • +1

      NBN 25 flip connect for 39 AUD for 3 months,
      I was going to this, but I think 50Mbps is better and worth 5 AUD extra.

    • +2

      It's because of the former Liberal government… I do agree we are getting ripped off. I'd still like to see a 20/20 $50 plan.

    • +9

      What has the ABC got to do with the cost of broadband? Cool it with the Elon fanboi garbage.

      • -3

        That's Australia's state-owned news network, and a competitor to Elon's X news platform.

        • +1

          I don't think Twitter can remotely be considered a news platform…

        • +1

          If that’s where you’re obtaining your news then you’ve got bigger problems than I can help you with, champ.

    • +1

      I guess it is because Tesla and NBN are quasi government entities and they can influence government policies. Both ALP and LNP wasted tax payers funds for NBN and didn’t have a clue what to do next.

      • I hope they spend billions making HFC very slightly faster.

        • The NBN was set to be 90%+ FttP, and satellite/fixed-wifi to the rest in very remote areas under Labor a decade ago - there was to be no HFC.

          We only have HFC at ALL because Murdoch realized that in very short order his massive Foxtel cable network would be money rotting in the ground once fibre replaced it - so he pushed hard and leveraged them hard to get them to buy it off him - and gave umpteen free hours of advertising and fearmongering via Sky News and all of his various newspapers to con the swing voters into voting out the LPN in the 2013 election. To quote Tony Abbott's election win speech, which he presented very transparently at the Foxtel Office in Sydney, "The NBN will have a new business plan to ensure that every household gains five times current broadband speeds—within three years and without digging up almost every street in Australia—for $60 billion less than Labor.".
          Yeah how did that work out? Oh it took 7 years to roll out and cost 3 times as much as Labor's plan - and we're going to keep paying more forever until HFC is completely replaced? Nice. Let's not forget they also bought the Optus HFC network for $800mil and then decided it was in such bad shape they'd have to build over the entire thing - literally $800mil wasted. Smart economic managers, those LNP.

          You could read all about it in detail from reputable reporters and seek the truth out yourself, but I reckon you'd rather just whine about it all being Labor's fault, even through the NBN was run by the LNP from late 2013 all the way to mid 2022 - and HFC was NEVER part of Labor's plan.
          Enjoy paying papa Elon $150/mnth Starlink I guess.

    • +1

      You would be surprised that Australia ranked 94 of the list.

      https://en.m.wikipedia.org/wiki/List_of_sovereign_states_by_…

  • +1

    Got their refurbished device last month on a new plan, didn't work for 3 weeks till they fumbled around not knowing anything about anything. Returned the device and haven't even received my monthly charge back.

  • TPG is owned by Vodafone right?

    • Other way around TPG own Vodafone

    • TPG own Vodafone.

    • +1

      Other way around, TPG Telecom is the parent company.

  • I can tell you something else that doesn't work with CG-NAT.

    The CarSales web site.

    If someone anywhere uses a carrier's CG-NAT network to run a robot that scrapes car details and prices and owner information from CarSales site, CarSales blocks everyone using that carrier trying to access CarSales for legit purposes on the grounds that "someone at your IP address" is running the robot.

    • the 'carrier' isnt blocked in your scenario, its the one particular public IP that the site has blocked. Thats why IP bans for anything (games, websites) do not work, esp when its likely a CG-NAT IP, a dynamic public IP or a VPN Server IP thats blocked..

  • -1

    My home is embedded network. I wonder if I can use this 5g service. The opticomm connection I’m paying for is $70 per month for half the speed lol. This seems a good deal.

    • Entre your address and TPG will instantly check the 5G coverage for you, telling you eligible or not.

      • Yep I just found out it does. Thanks!

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