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[Woolworths Online] Spend over $50 to Receive $10 off

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[Woolworths Online] Spend over $50 to Receive $10 off
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P[Deactivated] on 19/06/2014 - 15:25 www2.woolworthsonline.com.au (9690 clicks)
Last edited 20/06/2014 - 21:34 by 4 other users
8E4906/8DDC7G

wws $50 -$20 off coupon
choose weekend to get free delivery
8E4906 （50-10）
8DDC7G （40-10）

Apply both codes to receive the full $20 off your order

codes are redeemable three times

Edit: Everyday Rewards Card number may be required for both codes to work.
Edit 2: Or call the customer service when you get an error message and ask them to manually apply the $20 credit to your order.
Edit 3: $20 disc still works on mobile devices
Edit 4: Some orders are getting cancelled.

Note: Free Delivery (any day) only applies to the first 3 Orders per account

Groceries

Related Stores

Woolworths
Woolworths

closed Comments

        • Aemit on 20/06/2014 - 22:24

          may b coz they could not pack away fresh food or meat and stuff…try using click and collect..if available at ur local store and cross ur fingers

        • nismo on 20/06/2014 - 22:47

          Really? You must be joking.

          They wouldn't offer something if they couldn't deliver it.

          Plenty of people have ordered fresh produce, normally it's not a problem.

          The cancellations are simply from the offer being abused.

    • Jared17 on 21/06/2014 - 17:19

      Mine was cancelled today

  • caramelp on 20/06/2014 - 22:22

    It won't let me stack codes. "You cannot enter any more than 1 coupon numbers here per order."

    • Aemit on 20/06/2014 - 22:23

      ordering via pc??? try using ur smartphone…might work

  • 1whtsurid on 20/06/2014 - 22:24

    Dont wsste time orders getting cancelled

  • snc07 on 20/06/2014 - 22:28

    LETS TAKE TO THERE FACEBOOK PAGE!!!!

  • knackers on 20/06/2014 - 22:34

    has anyone bothered to call them and find out what's going on..

  • paulaus on 20/06/2014 - 22:36
    -1

    did anyone else get their order cancelled

    Thank you for contacting Woolworths Online regarding order 9283625 delivered on .
    Your order has been cancelled and your credit card will be refunded $30.02.

    i didnt contact them at all.

    • Aemit on 20/06/2014 - 22:43
      -2

      check your order number…if they don't match..u might be getting $30.02 from woolworths…and get ur order too

  • nanoy001 on 20/06/2014 - 22:37

    I have 3 orders to be picked up on Sunday, nothing cancelled yet. Fingers crossed!!!

  • idontneeditbutwhynot on 20/06/2014 - 22:38
    +1

    I called. The lady had no idea what was going on, sounded like she hadn't heard about it. I had two orders cancelled - orders placed last night via iPhone with a double stack coupon on both.

    I explained what happened. She told me that you could only use those coupons once per week and you can't use for multiple orders etc etc.

    In the end, got a $30 coupon out of it. Disappointed, but less so after the coupon was given.

  • easternculture on 20/06/2014 - 22:41
    +11

    I called them. This guy trying to bull shit me. He reckons the codes were made up by someone and the fraud department are investigating yada yada yada

    Told him to stop bull shitting cause he's going to get Woolworths fined by the ACCC for misleading customers and making up things.

    Got his name and will make a formal complaint. Thank god the S3 records conversations

    • Aemit on 20/06/2014 - 22:44

      made up codes…yada yada yada….thats the funniest thing i have heard all day..

      • [Deactivated] on 20/06/2014 - 22:48
        +9

        The codes weren't made up. The $10 off $50 and the $5 off $30 one mentioned in a comment were genuine codes issued by EDR to specific account holders. Unfortunately they didn't program the usage of the codes correctly and other people were able to use them.

        There were specific conditions set for the codes but nothing in the codes that would enforce the terms and conditions. EDR need new and more experienced programmers to make unique codes for specific members who were targeted.

  • paulaus on 20/06/2014 - 22:46

    just rang and they said it was cancelled because i used the codes twice he said it has been a big issue so its bad luck for me.

  • Cheeper on 20/06/2014 - 22:53

    Mmmm… seems multiple orders are the ones being targeted?
    I got a message saying the delivery may be 10 minutes late tomorrow.. :-) (only placed one order)

    • joannatan on 20/06/2014 - 23:31
      +1

      i only order 1 only and they cancelled my precious order :(

      • nulled on 20/06/2014 - 23:46
        +1

        same here, just one order.

      • INFIDEL on 21/06/2014 - 09:06
        +1

        my precious

        O:-)

        • [Deactivated] on 21/06/2014 - 11:24
          +1

          I am The Lord of …

          The Woolworths Homebrand Cheese Rings.

          (Tastier than Cheezels. Go figure…)

  • Valiant on 20/06/2014 - 23:19
    +3

    My order has been cancelled. I only use these codes in one order. That's bull shit.

  • SmiTTy on 20/06/2014 - 23:22

    Officially expired.. Cant use either coupon codes :(

  • bruiser on 20/06/2014 - 23:23
    +2

    Looks like we should of click & collected the orders today

  • JSQUARED on 20/06/2014 - 23:33

    Coupons no longer work.

    Sorry, the Coupon: "8E4906 / 8DDC7G" has now exceeded its allocated limit. Please call our Customer Service Team on 1800 000 610 for clarification.

  • lousy on 20/06/2014 - 23:34

    all 3 of my orders were cancelled :(

    • eleana on 20/06/2014 - 23:47

      Me too.

  • [Deactivated] on 20/06/2014 - 23:36
    +4

    The supermarkets are robbing us everyday and now Woolworths cancels these orders on us when they made the mistake. I'll be taking this up with the Supermarket Ombudsman.

    • joannatan on 20/06/2014 - 23:39
      +2

      please give me the link, i will lodge my complaint tonight.

  • King Tightarse on 20/06/2014 - 23:40

    1/2 orders cancelled… but BUT NOT MY TAP KING!!
    Ohh I really hope that still comes Monday.

    • muncan on 21/06/2014 - 00:31

      I'm rooting for you and your tap king!

      • King Tightarse on 21/06/2014 - 00:34

        Ha ha cheers (I hope)

        • muncan on 21/06/2014 - 08:34

          If you get a free tap king with your discounted beer freely delivered, this entire thread will be worth it.

    • Infraction on 22/06/2014 - 17:42

      Yeah i'm expecting a tap king monday aswell, fingers crossed!

  • fchis on 20/06/2014 - 23:44

    I guess its only a matter of time. Probably depends on the first letter in your last name.

  • Mamajo on 20/06/2014 - 23:44
    +2

    You guys make me keep checking my emails to see if they've sent me a cancellation. Lol!!!
    But fingers cross, so far so good!!!

  • paulaus on 20/06/2014 - 23:45

    2 out of 3 canceled so far…oh well **it happens.

  • Temporary username on 20/06/2014 - 23:46

    I order one for me and then one for my mum , my mum already received it but my one has been cancel :(

    • paulaus on 20/06/2014 - 23:48
      +2

      she owes you $10 lol

  • cheaty on 20/06/2014 - 23:47

    Got 2/3 earlier today, the last one got cancelled just now…

    Can't be bothered to call now, sent them an angry email, let's see…

  • Junkyard on 20/06/2014 - 23:51
    +3

    all 3 of my orders cancelled, BASTARDS! never shopping at woolworths again!

  • Mikaela on 20/06/2014 - 23:54

    I have only made one order which was last night (and it was my first order ever for Woolworths online) so I am now waiting for it to be cancelled

  • justhooked on 20/06/2014 - 23:57

    Still getting cancelled order emails they seem to be working back from the last order I placed to the first
    At least I received one order today

  • bluesky on 20/06/2014 - 23:57

    I rang up about the cancelled order. I paid with a Wish Card, so there are basically 2 refund methods -(1) coupon valid for 3 months to buy online again, (2) Wish Card that takes up to 14 days to arrive. I was concerned card gets lost in post, or they claim it's been sent when it is not. Where is the proof? So she said it is by courier. However, if no one is home, it is left in the mailbox. That means it is not signed delivery. Still, what choice have I got, if I dont want the coupon?

    • lakers1222 on 21/06/2014 - 00:00

      I called them up about the same thing, there is a third option, but I needed to request speaking to their supervisor to get it. You can nominate a credit card, and the refund will be sent to your credit card. This is a pain in the arse.

      • eleana on 21/06/2014 - 00:09
        +1

        I rang up twice, got different stories.

        First one said gift cards in the mail, second one said online credit.
        I was freak out on the second call and said there is no way I accepting the online credit as I won't shop with them online any more, and I have to think twice before I step in the Woolworth store in the future!!!

        Haven't heard the third version yet, neither was I given any alternative options on each call.

      • bluesky on 21/06/2014 - 00:13

        Thanks, I may ring up again tomorrow and see if I can change to the refund by credit card option.

    • [Deactivated] on 21/06/2014 - 00:36

      Also paid with a gift card. Email said my credit card had been refunded with $0 and I would receive a store credit of $0! Rang and told there had been a system error. Said I could have a gift card sent out in 1-2 weeks. Told him I wasn't interested in store credit as I won't be shopping with WW on line again. Was pretty apologetic- not his fault of course but bad PR for WW. Anyway that's $30 that I won't be spending at WW on stuff I didn't really need anyway. Total waste of all the time I spent with all the error messages I kept receiving plus looking for stuff I really didn't need.

  • justhooked on 21/06/2014 - 00:08

    This must be a big cost to them in man hours it would have been cheaper to let the orders go

    • lakers1222 on 21/06/2014 - 00:20
      +1

      They canceled all ordered who used the voucher indiscriminately. It wouldn't take long after they've made a template. I wouldn't want to see angry ozbargainers, who spent time placing orders ,backlashing in the morning.

  • easternculture on 21/06/2014 - 00:08

    All orders cancelled for me.

    4 Family accounts. One account has 2 orders. I was told by a female CSR that you can use them once, and 1 order will be honored. Again they lie.

    i will be getting my moneys worth woolworths … i promise you that

    • readannie on 21/06/2014 - 00:14
      +2

      3/3 orders got cancelled. I am seething!!

    • eleana on 21/06/2014 - 00:14
      +1

      I was told the same story by a female CSR too. She said only one order will be honored, but all my three orders were cancelled.

      • lakers1222 on 21/06/2014 - 00:16
        +3

        Don't bother calling them. They don't have the facts straight. They'll keep lying to fob you off

    • KupoHo on 21/06/2014 - 00:15
      +1

      Is that hotline 24/7? Got all my orders cancelled too :(

      • eleana on 21/06/2014 - 00:19
        +1

        I called after 11pm at night and was on hold for a very long time, finally got through and talked to someone with very strong accent. But he can't have any help, as he have to ask for his supervisor…..reasonable person would know that NO supervisor would work at this time of the day!

        • KupoHo on 21/06/2014 - 00:26
          +2

          Thanks for the response -think I'll call up tomorrow..haha

          I mean if they emailed us and said it was an error on their part or system issues that allowed the 2 codes to go through and had to cancel our orders…then fine I'll accept that but the lack of effort to even change the template to at least say that..instead of a note saying that we CALLED to cancel when we DIDN'T? Isn't that going to create more work for them with people calling up to say they did not call to cancel their orders??

          Pretty poor PR on their part…

        • readannie on 21/06/2014 - 00:34
          +2

          Well, its not just the template. It is the fact that the lady on the other line said at least one order will be honoured but it isnt the case.

        • KupoHo on 21/06/2014 - 00:38
          +1

          The deception! lol well none of my orders were honoured….just wanted NAPPIES dammit! >_<

        • sleet on 21/06/2014 - 06:04

          She might not be lying. I placed two orders. One for Sunday and Monday. My second order for Monday was cancelled. It seems Sunday is being honoured sooooo fingers crossed.

  • Mikaela on 21/06/2014 - 00:13
    +5

    Bugger this as if Woolworths don't already have enough money

  • lakers1222 on 21/06/2014 - 00:14

    OP, great deal. woolies, poorly executed.
    Can woolies get a rep on ozbargain and automatically refund orders made by gift card ? Until you do that, you are just stealing out money

  • easternculture on 21/06/2014 - 00:16
    +2

    This is an opportunity for IGA to step up and gain me as a full time customer

  • whirlpool_guy on 21/06/2014 - 00:24
    +2

    Please don't cancel my order! Really need the nappies!

    … and the $10 discount :)

  • King Tightarse on 21/06/2014 - 00:36

    I wonder if there is any pattern here or if eventually ALL the remaining orders will go down?

    • Mikaela on 21/06/2014 - 00:38

      I am wondering the same thing. Guess we will just have to wait and see

    • KupoHo on 21/06/2014 - 00:39
      +1

      I would try changing to order to click and collect in the morning to better your chances if your order hasn't been cancelled yet…

      I place orders last night and this morning and all got cancelled…

      • nismo on 21/06/2014 - 08:28
        +1

        This won't work. Changing your order results in cancelling your current order and all the products get added back into your trolley to go through the checkout process again, where you won't be able to get the discounts.

        Both my orders were cancelled last night. But I'm not crying!

        This is kind of like the Coles fuel thing a few months ago, some people who were quick managed to get it, others missed out but really, none of us were actually eligible in the first place (targeted offer).

    • INFIDEL on 21/06/2014 - 09:27

      Pattern? Those who ordered early, have mainly received their orders - no cancellation. People who ordered late (last night) seem to be receiving cancellations.

      • nismo on 21/06/2014 - 17:27
        +1

        My first order was on 19th June at 6pm, second order at 9pm, both cancelled last night via 2 separate emails.

        Second order cancelled around 9pm
        First order cancelled around 11pm.

        My problem was specifying Saturday for delivery, if I said Friday I probably would have received them (as the cancellations were late Friday night).

        • INFIDEL on 22/06/2014 - 18:43

          Don't think delivery day was the issue. I ordered 19th & 20th for delivery Sat & Sun - both arrived.

  • mejutty on 21/06/2014 - 00:41
    +4

    Glad i did mine click and collect picked up 3 orders this afternoon

  • [Deactivated] on 21/06/2014 - 00:59
    +1

    They just cancelled my order 60 mins ago. Bloody hell.

  • knackers on 21/06/2014 - 01:15
    +2

    i should have clicked and collected a lot sooner.. damn

    • knackers on 21/06/2014 - 17:15

      false negative… picked up my items this arvo without a hitch. Some items were out of stock which made my savings even greater. Total savings amount to 65%.

  • jackofspade on 21/06/2014 - 01:19

    I can't believe it took them so long to realise why their daily number of orders just went up 100000%.

  • muncan on 21/06/2014 - 01:29

    Perhaps we ordered more product than Woolies had in stock, nationwide?
    After all, they're known as Woolworths Limited

    • unity1 on 21/06/2014 - 03:17

      More likely that they didn't want to sell their stock at 40% off when people in the shops would be paying full price. It wouldn't look good having empty shelves in their distribution supermarkets.

  • hellrazorone on 21/06/2014 - 02:17
    +9

    Dear Woolworths Online muppets …
    1) Cancelling an order less than 24 hours before delivery is a joke.
    2) Cancelling an order without providing any reason is also a joke.
    3) Why couldn't you apply just a single brain cell and offer your customers the option to only apply one code but continue with the order (if that is the reason for the cancellation)?
    4) If it is because the codes aren't meant to be used then fix your ordering system (and perhaps test it before putting it into a production environment).

    This is the second order I've had you muppets cancel in the last week. The other was the Masters cordless drill that was posted on OzBargain (showing as in stock at Bibra Lake). So I place a click and collect order … only to receive a call 4 days later advising me that they don't have stock and a refund will be processed. Why even have stock levels online if they aren't accurate (or the more likely case that you only bothered to allocate stock 4 days after I paid for the order).

    • VeganJerky on 21/06/2014 - 08:31
      +1

      Yep, regardless of the discount there was some stuff I needed this weekend in that order.

      This is not good PR for them.

      • hellrazorone on 21/06/2014 - 12:36

        Same here … but I've got to waste even more time now returning those Jamie Oliver toys because they have been recalled. Like their website, another thing they failed to test adequately. If they are cancelling orders this late I wonder how long before an order is delivered that they actually pack it. Also if its true that some people have been offered a $10 apology credit, why cancel the orders in the first place (so that people's orders are delayed, or that they have to choose a different delivery time that doesn't suit them, because the weekend is probably full by now). Anyway I placed my order not long after this was posted (so it's rubbish whoever suggests that latecomers are the only ones being cancelled). Probably also used up one of my free deliveries being that this was supposed to be my 2nd or 3rd delivery with them.

  • Ash-Say on 21/06/2014 - 06:09
    +2

    I spent one hours to place two orders and these muppets cancelled both of them based on deceptive reasoning however I am feeling contented as I have lodged complaint with both NSW Fair Trading and ACCC.

    I will urge everyone to lodge complaints and only then ACCC will take actions against these muppets for their misleading and deceptive conduct.

    If you have already wasted time to place order I hope you won't mind spending extra 5 minutes to contact ACCC. Here is the link

    https://www.accc.gov.au/contact-us/contact-the-accc/consumer…

  • easternculture on 21/06/2014 - 07:01

    I think we should show them the power of Oz bargain. If we all boycott the woolworths group for 2 weeks and support other businesses, I bet their losses will be in millions. Anyone keen ?

    • yoshiyoshi on 21/06/2014 - 08:26
      +2

      I'm in
      Shopping there for years but screw them spend ages shopping online to only be screwed

  • tomwood on 21/06/2014 - 07:01

    Jealous of yesterday's click & collectors!
    Has anyone who just used one coupon once's order not been cancelled?

    • bargainfinder2013 on 21/06/2014 - 14:04

      I used 1 coupon for $10 off $40 which has not been cancelled yet and will be delivered tonight.
      Another order was cancelled (2 coupons) :(

      • tomwood on 22/06/2014 - 03:44

        damn maybe I shouldn't have tried to be so greedy…

  • [Deactivated] on 21/06/2014 - 07:23

    no cancellation email here yet. fingers crossed!

  • rack on 21/06/2014 - 07:28
    +2

    Got 2 of my 3 orders of Corona delivered today. 1 order on it's way for 9am delivery.

  • jjj123 on 21/06/2014 - 07:47

    Woolworths so bad this time.

    I do receive the coupon code in my email for $10 off but now showing 'Sorry, the Coupon: "8DDC7G" has now exceeded its allocated limit. Please call our Customer Service Team on 1800 000 610 for clarification.'

  • bg on 21/06/2014 - 08:08

    One order - one cancellation. I think the determining factor is basically - has it been delivered yet, if not cancel…

  • minniethemoocher on 21/06/2014 - 08:26

    Wonder if they have updated their T&C's regarding coupons from woolworthsonline.com.au ?
    "Coupons

    If you have an online shopping Coupon, enter it into the COUPON section to apply the product or delivery discount to your order. The final confirmation screen will confirm if it has been accepted.

    Coupons can only be used where the value of the order is for more than the coupon value, any coupon used where the order value is less than the coupon value, the remainder of the coupon value will be lost.

    Coupons are issued per customer and are valid only for the customer issued. Woolworths may cancel a coupon promotion at any time without notice."

  • rack on 21/06/2014 - 08:26
    +1

    lol i think the coupon was for alcohol orders only. They love those who love alcohol. Diaper orders get binned.

  • Aemit on 21/06/2014 - 08:52

    no cancellation emails yet…gonna go pick em up now,,,fingers crossed…

  • fchis on 21/06/2014 - 08:53

    Another reason may be if they can't make a profit or a benchmark negative profit on the orders after the discount, they'll cancel your order. I would assume they have a database to store the data and run a sql query to do a cancellation in bulk.

  • itchyscratchy on 21/06/2014 - 08:54

    I just received both of my orders. Driver came with one order initially (for earlier delivery) then I asked if he had the 2nd order with him.

  • itsdanthaman on 21/06/2014 - 08:55
    +2

    Yep, placed order 19th and received email on the 20th cancelling all 3 orders.

    I dont care really, $90 back in my pocket, not theirs.

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