[Pre Order] 20% off Samsung Galaxy S25 Range + Bonus Discounts: e.g. $150 Trade-in @ Samsung Edu & EPP Stores » All Comments

  • +1

    About to test code stacking for EDU/EPP stores, I have got a $400 trade-in bonus, $200 extra on 1TB variant + a $20 voucher. General store and EDU website are both not working as intended, $20 is giving me only a 20 discount instead of $100.

    I cant seem to access the EDU or EPP page for s25U, it says "The page you've requested for is not available."

    Have you been able to get through?
    "

    • Yes it was showing up when talked to one of the support for Samsung who provided me the link but now I'm receiving error too.

      • +5

        I don't think Samsung is ready as yet, lol. GALAXY2025 also doesn't seem to be working "GALAXY2025 voucher will ONLY APPLY if the total final value of ecosystem products in cart is a minimum $200 (post any discounts)"

        That's after adding the eligible ecosystem items.

        • Just wait a day or two

        • +5

          Same, added a watch and no luck.

          Also posted in the other deal, note this is only on the regular Samsung site, haven't tested on EPP

          Went On to live chat and asked if there was any exclusive offers they can offer.
          They gave me a code for $400 bonus trade in for the 512gb variant(worked on the 1tb also) and also another code for extra $200 off the 1tb variant this is separate to trade in offers, so $600 off the 1tb + GALAXY2025 + the $20 for $100 code if and when they decide to work.

          • +1

            @Schumi5: Yup, the $20 and Galaxy 2025 both aren't working at the moment

          • @Schumi5: Did you just request the $400 trade in bonus code?

            • @Cmaz: Yes via chat.

            • @Cmaz: Yep pretty much just said are there any special offers or promo codes available for the s25 ultra

          • +4

            @Schumi5: If these codes worked on the EPP, then

            1. 20% off
            2. $400 trade-in bonus
            3. $200 bonus off S25U 512GB/1TB variants
            4. $200 bonus off ecosystem GALAXY2025
            5. $100 off using $20 voucher
            • +1

              @marshmall0w2:

              $200 bonus off S25U 512GB/1TB variants

              Mind confirming if this is a separate code via live chat?

              • +4

                @sssbp: It's a separate code. This isn't the same as the GALAXY2025 ecosystem code.

                • @marshmall0w2: Legend, ty

                • @marshmall0w2: Do you get it via live chat?

                  • +1

                    @dealsucker: Save your time and make a call. Took 15 min for one lady to guide me through the ordering process and I end up pay $1244 for S25U 1TB. Just ask for $400 bonus trade in and how to use the galaxy2025 voucher.

            • @marshmall0w2: Can you confirm how much is the checkout for 512Gb with all stacking in Epp store ith $1 trade in? I might request the $200 on 512 code.

              • @abs898: $1204
                For S25ultra512gb + buds3 pro

            • @marshmall0w2: May I ask what 20% off is?

            • @marshmall0w2: do you get it via chat?

              • @dealhunting007: Yes, go through the chat and you may get $400 voucher code for trade in

            • +1

              @marshmall0w2: I tried this + first time using samsung app(another 5% discount ) and worked for me.
              Total price with late fee(penalty or whatever) for s25ultra + buds3 pro= $1284
              Amazing deal!!!
              I tried to use Samsung finance but it rejected me through the process, so not lucky with that one.

              Your $100 Galaxy eVoucher+ has been applied!; Voucher applied! $200 eVoucher discount.; $150 Trade-In bonus applied. Ends 14.02.25.; Voucher applied! $400 Trade-In bonus.

            • @marshmall0w2: Can you help explain how go about getting the $200 for 512GB/1TB code? Is that through chat?

            • @marshmall0w2: Hi,
              Is that possible you to explain me how I'll get $400 trade-in bonus?
              What if I choose any phone for trade-in and not send any phone, how much they'll charge? Such as if I add Samsung S24 Ultra, it makes $840 discount on cart, after that if I won't send it, how much I'll pay as extra? Or how much is the total discount with trade-in?
              What should I add my cart to buy well discounted S25 Ultra 512GB and what is the low point?
              I'd already applied for student program, just waiting for their approval.
              If anyone can explain step-by-step (because it is really hard to understand for me this kinda process, sorry about being this much dummy), I really appreciate that. Thank you so much.

              • +1

                @elifd: Chat with the Samsung chat and ask for the loyalty code, they hand it to you.
                The contractor put the security hold of the trade in value of your phone into your credit card you provide then if you don't send the phone they charge $60 + trade in value.
                Through the process you can select your phone is not functioning and trade in value changed to $0.
                You will only pay $60 late fee.

                • @AmirSp: Thank you for your help!
                  I added S25U 512Gb and Galaxy Buds3 Pro
                  applied -400 trade in
                  applied -100 for GALAXY2025 code
                  Still trying to get student discout but they haven't approved my studentship.
                  Cart is $1,928.30
                  Buds are $279.30
                  phone $1,649.00
                  After having them, and returning buds, what price I will get refund for buds? $279.30 or real price $399.00?
                  Is that okay to return buds without any issue?

                  • @elifd: Now I also got student discount, phone seems $1,204.20 and cart is 1,443.60.

          • +7

            @Schumi5: Confirming that live chat is handing out codes, at present, quite freely. There's a code for $400 off the Ultra with trade-in, $200 without trade in. That code also gives $300 off the plus with trade-in ($150 without trade-in).

            As Schumi5 originally reported too, there's a separate code for $200 off the ultra 1TB version.

            • @tshepherd: did you ask for the $400 trade in bonus voucher? what did you tell them

      • +2

        $200 for 1TB not working on EDU

        • Yep not working. Says "The code you entered did not affect your order. Please note, this code is valid to redeem on a Galaxy S25 Ultra 1TB (ROM) only."

        • This $200 is the code that is being given via chat? The one starting with CSP?

    • -1

      Will be very interesting to see if the $400 bonus applies

      • Just waiting for the epp stores to work so I could test

      • +2

        it does

        • +1

          $200 bonus off 1tb model not working on the EPP portal FYI

      • +1

        Yup, $400 working on EDU store, making it a cheaper deal than the OG store.

        GALAXY2025 still not working.
        $20 voucher is still 20

        • GALAXY2025 not working in the government store as well

        • It seems like the code only works if you add additional samsung ecosystem items like tabs or watches

    • Just wondering if i buy the 20$ voucher on my new account & then after am I eligible to get 5% discount on first purchase?

      • +1

        Just buy the voucher in computer just to be safe and not on the app

        • What if i use on web browzer on apple ? I am not a samsung user. Using ios

          • @Adilvh: Ya should be okay. App classifies buying within the app

  • -5

    Sammy still struggling with slow charging speeds, otherwise decent package and decent cameras.

    • -5

      Did you miss the AI?

      • -1

        That other brands eventually copy? Ok then.

    • The slow charging speed really bugs me. The phone I had before my s23 ultra for 1/4 the price charges way quicker

  • +19

    That is quite a low bonus trade-in value compared to before

    • +1

      Agreed. The Preorder Bonuses from S22/S23/S24 Ultra days were far better.

      The S23U and S24U bonuses were also mittling with 50% off Samsung Care for example when in the past it was free with the code.

      There was also $250.00 towards items and accessories as credit - Also gone.

      Just the effects of rising costs and inflation. No more freebies.

  • Yep EDU site not working on my end either currently

  • +2

    Ok so far I can’t add the S25 ultra in the education store and the GALAXY2025 code says “ GALAXY2025 voucher will ONLY APPLY if the total final value of ecosystem products in cart is a minimum $200 (post any discounts)” in both stores

    • +3

      You need to add $200 worth of ecosystem products like cases, buds, or the watch, alongside the S25 ultra, for the voucher to apply. It doesn't apply on the S25 Ultra directly

      • +1

        Dam, I didn't see that in the Ts&Cs. I thought the code would work on the phone

  • +1

    GALAXY2025 code working now.

    • +1

      Only working on general store.

    • Is the GALAXY2025 code applying the discount to the mobile phone or accessories such as buds/watch?

      • I tried adding the buds and the code. Discount got applied on the phone

  • +8

    I think its abit expensive for not much difference with the s24. I might wait for the s26. The deals arent anywhere near as good.

    • +15

      There isn't much new with the S25. It's just the processor lol. No 200 MP front camera, no new screen, no 16 TB Ultra variant, no faster charging, and dubious claims of 30-hour battery life.

      • +8

        Degraded s-pen. They removed bluetooth from it.

        • Got a new non bluetooth s-pen for the fold 6 and it works the same as one with bluetooth with the new tech. Wouldnt place too much importance on that.

          • +7

            @Fooah: At the very least it's confirmed that you can no longer use the S Pen button to capture a photo, which is all I used it for. So pass for me.

            • @teeendee: That makes sense, AFAIK the screen powers it as you use it upon touch.

              Forgot that feature was a thing in previous iterations, definitely a downgrade in that sense. Good catch

            • +1

              @teeendee: This is whats stopping me from pulling the trigger.

              Coming from 23 ultra.

              Cant believe they removed it.

        • Can the S25U use the S24U's s-pen with the BT photo trigger?

    • +1

      Nothing wrong with that. We're at a point now where skipping a generation doesn't come with the same performance cost it once did. Even the S21 is still holding up okay with Android 15, & I would still be rocking a Note 20 Ultra if it wasn't for the refusal of Samsung to let it have the same update.

      I am considering upgrading from my Pixel 9 Pro XL, even though it's only 6 months old. I miss the stylus & square corners of the Samsung screen, not to mention some weird Pixel quirks like charging getting locked to 460mAh and the navigation buttons becoming unresponsive until the device is rebooted.

      Here's hoping for a decent deal on the S25 Ultra.

      • I'm really up in the air whether to upgrade from s21, it's still a very solid phone and the battery holds up well. Most days i have 30 to 40% when i get home from work unless it's a slow day at work and I'm on my phone all day.

        • +1

          Unless you're starting to have hardware misbehaving issues or Samsung has stopped providing the security updates, which continue for a few years after Samsung takes your model line off the Android upgrade list, so long as you're okay with some apps potentially becoming incompatible there's no need to upgrade.

          otoh you may want to upgrade for any one of a half dozen perfectly valid reasons. For example, you might have the Exynos version and would prefer a Snapdragon.

  • The e-voucher I picked up the other day won't apply to the mobile device and is only giving me $20 off rather than $100 on accessories, can't get the GALAXY2025 code to apply either so currently waiting to speak with an 'expert' just 60 people ahead of me looks like its going to be a long morning.

    Edit: The e-voucher is now applying $100 off the phone price but still no go on the GALAXY2025 code

    • Do you need to have other accessories for the $100 e evoucher to apply?

      • +1

        I removed the screen protector i had in cart that it was applying to then re-applied the e-voucher code and it ended up as -$100 on the s25 ultra instead

  • What is the $20 voucher mentioned? And why is it supposed apply $100?

  • +19

    C'mon brains trust, someone post the cheapest way to get this

    • +2

      Also waiting for that hero

  • +7

    can confirm the GALAXY2025 and $400 off trade in code are working on the Edu store.

    • Not working on mine

      • you might ask the agent to give you a new one

        • Wait time is almost 43 mins and there are 90 customers waiting on line lol

    • +2

      What is this $400 trade in code?

      How do you get this $400 trade in code?

      And do you have to trade in a device to be eligible for it?

  • -1

    Just went through EPP and managed to go to checkout for S25 256GB model for $329.20. Haven't checked out yet…

    • How??

      • Probs based on their trade in value.

      • $390 for S23 trade in.

        But only got $300 off rather than $400 bonus. Weird.

        • +5

          Personally I'd be keeping the S23 for that money. It's still a great phone and you couldn't buy something equivalent for less than $500, or maybe more

          • @PhilToinby: As in not send it in for trade, and sell separately? Or no point upgrading to S25?

            • @Fungus: I guess I was thinking that I wouldn't be spending $390 to upgrade my S23, as I think it's still an excellent phone. But given more years of updates, etc and the normal retail of the S25, you are probably still making a good choice

              • @PhilToinby: I ended up getting it fit $316 with a case, and Buds3.

                May not send it in and sell the earbuds and might end up making a profit.

        • $400 bonus is only if you buy Ultra. Otherwise it is $300. It's an UPTO $400 voucher.

    • How did you get to $329.20? Can you please share the details? Appreciate it.

      • EPP
        S25 256GB $1,119.20
        S23 Trade In $390.00
        Bonus Trade In $400.00

        Just can't get through the trade in page where I put in my credit card details. Might get an Buds3 as part of the $200 voucher as well. So $330 or so for phone and earbuds isn't too bad.

    • You dont get double storage via EPP? I think 256GB is c9nverted to 512GB regardless. There is no 256GB for sale IMO.

      • No, if you get it through either the EPP or EDU then there's no double storage. You get to choose 256 GB or 512 GB.

  • +2

    All issues on EDU/EPP fixed. Confirming the following worked:
    $400 trade in
    $20 as $100
    Galaxy 2025

    S25U 256 GB is $868.20 with $1 trade in value.

    • When I put in $400 code it removes the GALAXY2025 code. What order did you do this in?

      Thanks

      • Your $100 Galaxy eVoucher+ has been applied!
        Voucher applied! $200 eVoucher discount.
        $150 Trade-In bonus applied. Ends 14.02.25.
        Voucher applied! $400 Trade-In bonus.

        • Do we need ask for the Voucher Applied as you said through live chat? Where are you getting 1 dollar trade in? Please clarify one more time mate.

          • @3fornothing: Because I don't intend to actually trade in a device. It's a well known hack for years where you report the device as broken and trade in value drops to $1. You then proceed to placing the order and never trade it in.

            As an admin charge, you will be charged $30

            • +1

              @abs898: at what stage do you indicate it is broken?
              doesn't come up when you go to trade it in

              • +1

                @bohn: Just before payment

                • @abs898: hmm I can only get mine down to $125 or then it goes to $0 wtf heh
                  Base S24

                  • @bohn: Do a different phone. I did Huawei p30

                    • +1

                      @abs898: How did you get around the IMEI situation ? Do you have an old phone that you use ?

            • @abs898: Thanks @abs898. In case you specify device as broken and don't want to trade in, do you still need to provide ID. I am concerned about giving any IDs due to potential data and security breaches?

              Also, has anyone tried providing Medicare card?

              • +1

                @athanawa: You will have to prove ID under the law. Only DL and Passport listed

            • @abs898: I was asked to pay a security fee of $95. Do you know if this ever really gets taken?

            • @abs898: It's asking for IMEI number. Did that happen previously?

              • @LoveMeADeal: Do you mean trade in? Yes it's always asked for IMEI for that

        • What is the $200 evoucher discount?

          • @paisedo: GALAXY2025

            • +3

              @abs898: How exactly did you get the price to $868.20? Sorry I'm a little lost here. What accessories did you get?

      • where do I get that $400 code? is it targeted?

      • did yours galaxy2025 code work?

        In my case, its displaying GALAXY2025 voucher will ONLY APPLY if the total final value of ecosystem products in cart is a minimum $200 (post any discounts)

    • +3

      Don't you have to add an accessory to use the GALAXY2025?

      • +1

        Yes

        • +3

          I added the Buds3 Pro. If returned, do they refund the $239.40? Hmm

          • +2

            @CVonC: yes

            • @abs898: Would you just cancel the item
              before it gets send or return after delivery? Thanks

    • For the 200 voucher is this the GALAXY2025? Do you add in accessories, apply voucher then remove accessories? This doesn’t seem to work for me.

      • You will have to apply it and then like previous years, either you cancel accessories after ordering or go via the return process.

        • will they cancel the voucher if cancelling the accessories order?

    • Please how can I get $400 trade in code?

      • +2

        Chat

        • what do you say do you just ask?

          • +3

            @ubiq: pity me a code

            • @abs898: Thanks I am still waiting, but is that all Samsung devices will get $400 or just s24? I have note 20.. Thank you!

    • What codes do I need to use to get what you get?

      • +3

        You read the post.

  • wow, i guess i need someone to that can access EDU/EEP

  • Welcome to Samsung. Your current wait time is 45 mins 5 secs and there are 99 customer(s) ahead of you. We will connect you shortly.💀

    • Welcome to Samsung. Your current wait time is 11 mins 43 secs and there are 71 customer(s) ahead of you.

      • +2

        I got to 10 customers ahead of me then got kicked out of the queue, now 120 customers ahead of me 😠

        • What are you in line for? All codes are now working

        • I was 2nd 5mins ago and they booted me too :(

        • I'm 105 in the queue lol

          • +1

            @oxblood8: Damn, they closed the chat on me when I was 6th in queue

        • +2

          If only they had sent the $400 code to everyone on the mailing list. Sooo dumb

        • +1

          I'll one up you, I waited in queue for about 40 minutes, got kicked, and now there are 270 in front of me

        • +1

          Got to number 3 in queue, then booted. Now number 346 ☠️
          I’m out that’s enough for today

          • @CB2: Go with whatsapp

            • @abs898: How do you initiate that?

              • @CB2: Via Samsung shop app. It gives you 2 options

    • im in queue 2355 LOL

    • Your current wait time is 11 mins 43 secs and there are 493 customer(s) ahead of you.

      • +2

        Exact same - its gone down. YOu can get a $400 voucher easy though via the members app.

        • Trading in a different phone = no access to the members app :'( Feel free to grab me an additional code!

  • Is there a limited of pre orders available?

    • Nah, looking at past years, they will have plenty of stock.

  • $400 bonus trade in and $20(as $100) voucher dont work together for EDU on my end. Adding one will automatically remove the other. Anyone?

    However, both of them work together on Normal store

    • Yup started to work now. I am stacking all 3 codes

    • +1

      Updated: won't stack on S25 256gb but yes for 512gb ver

  • Edu store

    1194 for s23plus

    after 20 voucher for 100$ voucher

    After s23plus trade in

    Galaxy2025 says cant apply. Only if ecosystem exceeds 200

    • Same here, you might also wanna wait and jump into live chat queue for extra trade in bonus

    • So just add $200 of Ecosystem items?

  • Maximum limit of 3 codes at a time.

  • +1

    Any free / discounted Samsung Care+ this time around?

    • 50% on 2 year

    • Samsung is less generous this time

      • What was it last time?

        • +1

          1 year free Samsung care!

  • Current wait time approx 12 mins on Live chat.
    Meanwhile, any recommendations on S25U cases? Any other accessories worth picking up?
    Thanks!

  • GALAXY2025 voucher will ONLY APPLY if the total final value of ecosystem products in cart is a minimum $200 (post any discounts)

    • +3

      I’m getting the same. Just received a pre-order marketing email from Samsung with GALAXY2025 voucher code where it says in fine print:

      “Use the code below to activate your $200 Galaxy Eco-voucher to use across Galaxy Tab, Watch, Buds and Accessories (minimum spend $200)“

      Pretty frustrating, don’t recall this was ever mentioned before

      • I don't think it was either

    • Same in the edu store, still trying to get this last code GALAXY2025 to work

  • Where is the s view cases!

    • in the rearview

      • What. There is no smart view case on the website for s25

  • Ive put all my discounts together can someone clarify their total cost for 1tb ultra
    Mine came down to $1471

    • Did you get Galaxy2025 to stack up?

      • Yes

        • Did your Galaxy2025 code worked without accesories.mine does only with accessories worth more than 200

    • How did you get it down to $1471? I'm assuming no ecosystem products (and hence the GALAXY2025 code)? And no trade in?

  • Would they be giving out Loyalty code $100 via Live Chat like previous years? Man the live chat queue is so long

    • read the top comments, lists all codes available

  • Wondering if anyone got extra 5% of for using the app (first order) and stacked with all other discounts

    • +3

      Can confirm 5% off first order does stack on the s25 series

      • How does it show when you checkout? It doesn't list in the discount section for me

        • Mine shows up under additional saving After using GALAXY2025

      • 5% on the value after all discounts?

      • +1

        How do you login to government store from the Samsung shop app?

  • +1

    My s23 ultra that i want to trade in has cracked screen/lcd….
    What happens if i sent it in anyway lol
    $60 fee and thats it?

    • In the past you can skip sending and they change you the insurance you paid. From memory $30 for me last year

      • -1

        Its been $60 for a couple yrs now.
        But i cant remember the work around.

        • Under $100, it's $30 above $60.

          I could be wrong about the $100 value but it's something around that.

          • @abs898: That would be awesome if its only $30 as I was going to trade in my old Note 10+ (which they'd give me $75)

        • I think depending on the phone value itll vary… i might be on hashish though and it's not $30 :D

          • +1

            @yaaNaa: Even if it's $60 I wouldnt bother returning the Note 10+

    • +1

      Also i dont remember asurion requiring the full trade in amount as a security deposit???

    • mine has a cracked back, so wondering what happens too

    • +1

      Your codes are visible. I wont post that

      • It's email based. They're fine.

        • Nope they arent. I am using my codes generated from one account on another.

          • @abs898: Someone used it great stupid me how annoying thats really unfair

            • @blitzn: did you lose $400 or $20?

                • +1

                  @blitzn: report someone stole your code via chat?

                  • @Jessie Ryder: But they posted it on a publicly available forum?

                    • @CodeXD: From their cart lol, did you use it?

                      • @Jessie Ryder: Nah the comment was already deleted when I saw the comment. People are getting $400 code from samsung code anyway - and there is 3 days to put the pre-order through so there is no rush. I will most likely buy from JB as it has better deal, just not sure what to do with the $20 evoucher haha

                        • +1

                          @CodeXD: Is the JB deal better? EPP store plus all coupons brings S25 Ultra to ~$1,020 + $30 no trade in fee. After you return the $200 accessory you buy, that's $850. JB is $230+~$770+$99, total over $1k.

                  • +2

                    @Jessie Ryder: I actually called them and told them my code isnt working and they happily sent me a new one
                    So whoever took my code good on you for making me stress.

            • +1

              @blitzn: How opportunistic and nasty…

    • Did you add over $200 of accessories to activate the GALAXY2025 code?

      • Yes

  • +3

    I've got it down to $581.10 in Gov store for the S25U 512gb with 2 x duo chargers, screen protector, silicone case and 2 years Samsung +.

    Includes trade in of S24U 512gb model.

    Was alot better last year.

    • hi friend. would yoube able to share the exact process you went through to get here. sounds like a steal

    • That sounds like a bargain. Is that in total? Or just for the phone?

  • GALAXY2025 only seems to be working if/when there are accessories in the cart worth $200 or more. The discount isn’t applying to the mobile’s price

    • That's the same last year

  • Eh s25+ 1194 from edu store after discounts.

    Will buy a screen protector and smart view case later

    • You can do better than that, my Ultra is $1,050. Must be missing a coupon.

  • Does any mobile qualify for a 400 trade bonus if you use live chat?

  • Is there a way to get on the student store without being a student ? Lol

    • +12

      Yes. You can become a teacher!

  • +1

    Can anyone cast their mind back a year and when/if the price of the S23U dropped after the S24 was launched?

    Reason I ask is that this seems to be not much of an upgrade over the S24U and I kinda still want the Bluetooth S-Pen so would be happy to purchase an S24U

    • +3

      After S24 released S23 Ultra dropped to be consitently at $1300-1400 with Samsung ocassionally offered around 1k deals. However the ATL was around $800 from Samsung with trade in bonus

      • S23 256GB ATL was about $588 around Oct 23 from Samsung with their youmake bundle deals.

        • Is that without trading a phone in but with trade-in bonus?

          • +1

            @CVonC: That was trading in headphones with trade value of $1 which gave $600 trade in bonus.
            They had a bundle deal where you got 20% discount by adding 2 extra items with cheapest being USB C drives or micro SD cards. The $588 was the phone and 2 usb c drives.
            Other discounts were 10% app discount, 10% loyalty code, $100 loyalty code, $50 newsletter code, Secret 10 code which i cant remember what discount that gave.
            Part of these 2 deals - 1 & 2

  • +1

    Deals are not so good this year, going to skip until next year

    • Really? :( what is missing for this year? I have my note 10 long time ago and thought it would be good to upgrade this year..

      • +7

        It's a big upgrade from the note 10 lol. Probs not from 24U.

    • +4

      Not sure the deals are going to get better though! They seem to be getting worse!

  • How does the trade in work? Can I just not trade something in and get charged the amount for the trade in value?

    • I believe you will also incur a $60 admin fee.

      • yeh that's fair. i mean, if it retains the trade in voucher then it's still worth it.

        thanks

  • i placed order for $20 voucher and got an email saying its delivered, do we get another email with the voucher code? or am i missing anything?

    • +1

      Yes, you will receive another email with the code.

      • Mine says delivered as well but have not recieved anything.

        • When did you order it?

          It takes around 24 hours to get the code.

          • @Xishnik: Yeah only this morning. I am queued in chat to ask if they can generate it. Unlikely.

            I've been kicked from chat twice.. serves me right for not buying the other day.

            • @maxwellish: from sales support
              As per checking here you placed the order yesterday and the voucher code will be sent in 24hrs but rest assured I will be escalating this now and the resolution will be in 24hrs.

              • @supermart: Ah fair enough. I wonder what 'escalating' means.

                Sounds like placating people while they await for the code to generate. I wonder why it isn't instant?

                • +1

                  @maxwellish: If the resolution will be in 24 hours, the voucher would have arrived by then anyway…

  • Do you get 5% off APP SHOP even with education store? Is that provisioned or is it only the general store?

    • If you can get it to sign in. My refuses to let me sign into my EDU/GOV account using the app. keeps saying to enter a valid email, even though it works fine on desktop.

      • are you using the correct email for the correct portal? I was incorrectly using an .edu email in the Gov portal and was receiving the same message

    • Can you log into the EDU store/EPP through the app?

  • Chat kicked me when I was 2nd up.

    • rip

  • +4

    S25U 512GB + Galaxy Buds Pro 3 + Anti Glare Screen Protector.

    Used all available coupons including 5% through Samsung shop

    Came to $1, 133.45 with $95 phone trade in

    I think you could get slightly lower if you went for as close to $200 on accessories as I went $58.90 over the $200 galaxy2025 allowance

    • With the $200 galaxy2025, am I assuming that if I purchase $200 worth of accessories they are 'free' …I understand it doesn't take off the phone price

      • +2

        Yeah correct, we might be able to cancel accessories (unconfirmed if that will work this year) . But if we can't hard to say no to the headphones for $39.40 the other accessories I didn't have a use case for

        • Cheers mate, figured I'd want to get cases and charger etc so might as well get them for 'free'

    • That's amazing. The voucher codes with: 1) $200 eco voucher, 2) $20 -> $100, 3) $400 Trade In Bonus. Which other vouchers were used?

      • +1

        Trade in which was $95 and 5% discount using Samsung shop app for the first purchase

        • Yeah Cheers!!

  • Has anyone managed to get through the queue to get a $400 bonus trade in voucher from live chat? Been in the queue since 6am and kicked out twice when there were around 10 people infront of me…wtf

    • I got kicked when i was about number 20 in the queue, back in now, 251 ahead of me lol

    • The tip is that when you were kicked out, either it will pop up a window saying new chat with an AI chat bot or the live chat button. Dont refresh page, just click on one of them and it will be likely to get you to the point you were kicked out. At least it worked for me that way.

      • I clicked on new conversation and it put me at the end of the queue.

      • Nah just kept creating a new chat for me. Just gave up and ended up calling.
        PSA for anyone else having issues, was connected almost immediately by calling although i'm a little confused with voucher they gave me. Apparently it's a $150 bonus trade in voucher or if not trading in it's $300 off…not sure if the person on the phone got that switched…
        Btw, i only enquired about the base model

    • Has happened to me twice when there were just 5 left in queue. Madness.
      Trying for the third time. And I'm late for office!

      • Lol same but i'm WFH today so all good. Third time failed for me so i gave them a call. Finished the call in 15mins for what it's worth

        • I picked the wrong day to go to work lol.
          I think I might have to do that as well. Thanks!

          • @AstonSingh: Lol! If you're still on your way call them on the train, while driving etc. if you're already at the office, do you have a quiet room or anything? Just pop there and have a quick call. Or go out for a coffee and give them a call

            • @cc1122: Good idea. I'm still on my way. Can't rely on this bogus chat system.

  • Anyone getting Asurion "This content is blocked. Contact the site owner to fix the issue." issue?

    • Use paypal

  • Can anyone confirm if order first then cancel accessories later still works?

    • I was thinking of getting a refund once delivered.

      • done this last time. took me a good 1 month with constant follow up and email to chase the team for refund.

    • Not working today, said "something wrong, pls contact customer service" when try to cancel the accessories.

      • +1

        You will have to either call or do a return. I would recommend a return to be less suspicious. That's what I did last year

        • +1

          I called them, agent said cancel the whole order is the only option, otherwise return after delivery.

          • @Stevendkl: Return it is then. Has your order been approved?

            • @abs898: how much is the refund on return? full value ? and how much is that…. got any numbers as examples

              • +1

                @Sydney11: You will get what it says on the order page

            • @abs898: Awaiting dispatch

  • for the s25 ultra, is JB hi fi or education store the better deal?

    • edu

  • I still cant apply GALAXY2025 in the EPP store, adding a ring, is the Galaxy Ring not part of the ecosystem?

  • +7

    Here is an example of what I did through the EDU store:

    Got a $300 trade in voucher from Samsung chat
    Added Samsung Galaxy S25 256GB to cart
    Added $200 of accessories (I believe mine was about $203)
    Put GALAXY2025 $200 off accessories code in
    Added trade in when in the cart (my phone is a cracked S10e so got $1 trade in value), this gives $100 trade-in bonus
    Added $300 trade in voucher
    Added $100 voucher from buying the $20 voucher
    Automatically applied the 5% off first app purchase

    Total came to $589.76 + $20 voucher = $609.76

    • +1

      So $300 trade in voucher is different from $400 trade in code from the email?

      • I didn't get that email so I don't know sorry. That's the reason why I tried via chat and got a $300 voucher

      • +3

        No, $400 for 25u and 300 for 25 or 25+ I believe

      • Yes, they do not stack.

    • I had a chat yesterday but the didnt give out any trade in voucher, shoud I try agian today ?

      • +1

        yes, they didnt have it yesterday.

        • Awww thank you :D
          162 in the Q and been waitting for 30 minutes haha !

          • @sicinadan: number 42 and got kicked out of the line…….. not fair ! and now I am number 411…..

    • +1

      Also, the $200 off accessories is BEFORE the 5% discount

      Mine was $202.60 but then went to $192.47 in the cart due to the 5% first app purchase discount

    • +1

      Last year you could cancel the accessories after the order was placed and a portion of the $200 voucher would also come off the phone making it cheaper again.

    • How did you get your EDU store linked with the Shop app? Mine is defaulting to my personal Samsung account, not the one that's linked to my work email.

      • Same issue. I see scrolling down of my account tab you can change store: but unable to log in here with either email address.

    • +$30 penalty for not sending in a trade-in. $639 for a S25 including $200 of accessories which you should be able to cancel afterwards :)

  • +1

    Got it under 360 with buds pro 3 through education portal with s24 u 256 tradein

    • And the question is, do you even have a s24 to trade in?

  • Lowest i can get is $1120 for S25U 512GB without$100 voucher which was available for $20 but it appears they ended the voucher just now.

    • I will be happy with $1120. How did you get that?

      • +1

        On Education store

        Applied $400 trade in bonus and also Galaxy2025 code (had 3 x power adapters) which I plan to return. $10 Tradein for Galaxy Watch.

        • Will you get refund for power adapters. So $200 back instead of keeping accessories

  • +3

    I heard they removed bluetooth from spen, disappointing move if that’s true.

    • +1

      It is true

  • +1

    Waited since 7am… Reach to queue number 3, kicked out… Then fresh chat at number 300 slot. F***

    • Same thing happened with me. So annoying

      • So irritating

        • +1

          I have two chats opened just in case it happens again

          • @Nightles: So those 300 ahead of me is actually just your chat windows?

            • @tm32: yep, but just kicked out on all of them

    • Has happened to me twice now. Infuriating!
      And there's no WhatsApp option anymore.

      • True

    • Just call they are open, i got lucky to go through in 2 min

  • If GALAXY2025 code doesn't work, unless you are going to buy over 200 accessories. Can you still refund accessory item itself? I wonder refund process is free return or not.

  • Mates,
    How do we get the 1TB upgrade voucher?
    I already have $400 trade-in, S25launch & $20 voucher that becomes of $100 value?
    Thanks

    • chat

      • what does this 1TB s25 ultra upgrade voucher offer? I mean in value

        • +1

          $200

    • through chat,but does not work on the EPP store, only the regular samsung store

    • It won't stack if you already have the $400 trade in

  • Got email from Hardley Normal with the bonus storage upgrade (512 for the price of 256), can we get that deal thru the Samsung store?

    • Yes that's default for OG store as well

      • Hmm maybe thats the regular store, not EPP? EPP store

        256 $1719
        512. $1879

        Can't see anything in the Offers section

  • What's the url to login to edu? It goes to enter company email and my edu email isn't accepted

    • +1

      I did Unidays!

  • here we go.

    no violet colour for S25U this year? sad.

  • +1

    Will we get a refund of $200 if we cancel the accessories once order is placed like the S24 pre orders?

    • waiting for someone to confirm this before pulling the trigger.

      having removed the accessories brings the device only price down to $200 for me.

  • Hi i want to know if i can trade my mild cracked(giving touch screen problems but fuctions perfect)s23u,
    To s25u?
    Before i used to see an option as cracked, but this time its not giving out the options, its just normal phone without cracked option.

    • +1

      It asks u those questions when u follow through checkout to the asurion page

  • So trading s22 ultra 256 GB and buying s25 ultra 1TB will cost me as below

    $400 trade-in saving
    $200 galaxy25 code
    $100 voucher for $20
    $365 trade-in value

    Total
    $1,840.30 for s25 ultra 1TB

    • this seems wrong. My total is $739 which includes $790 for s24 ultra trade in.

      • I am trading my S22 ultra 256 GB may be that's why

        • if you exclude the trade in value for both of ours,

          my total is $1529 (739+790)

          yours is $2205.30 ($1840.3+365)

          youre missing $700 worth of value…. unless you added $700 of additional accessories

          • -1

            @cuy: ok so my breakdown is like this if I just get the phone and no accessories

            $400 trade in voucher
            $365 trade in value
            $100 $20 voucher

            S25U 1TB = 2749 - 365 -700 = $1684.00

            Now if I add some accessories as below

            $279.30 Galaxy bud3 pro

            Than $200 Galaxy2025 voucher = $200

            The total will be as below

            S25U 1TB = 3148 - 365 -1019 = $1763.00

            What is your breakdown? If you can please share…what am I missing?

            • @Mirzabaig: $2199 (20% EPP discount)

              Then

              $2089.25 (5% first purchase on app)

              Then

              $1539.24 ($150 Bonus Trade In EPP + $400 Bonus Trade in Voucher)

              Then

              1449.24 ($20 for $100 eVoucher…)

              Then my phome value of $790

              Making it $749.24 or something around that…. close to my final value of 739…

              • @cuy: EPP means education store?

                • @Mirzabaig: Enhanced Partnership Program

                  Essentially any companies that partner with samsung like the telcos, woolies, rewardsgateway, gov, westpac, edu

            • @Mirzabaig: Seems like you didn't purchase it from the EPP or Edu store.

    • I got it less without trading in a phone

      • but what is your breakdown if you can please share? thanks

        • I posted below

  • One hour on live chat queue and i got kicked out too ffs

  • Does somebody have a hack to get the edu / gov discount without having access to an edu or gov email?

    • -1

      Hack:

      • get a government job, then resign/get sacked
      • sign up to tafe/uni, then defer/drop out
  • Any deals on the s24?

  • has anyone ever gotten Samsung Care+ and do you think it is worth it?

    • +3

      Had it for S23, S24, Fold 5 6….. over the years, not once I have used it…..
      Decided to remove it this year… and I am sure I will need it bcz I didnt buy it this year……

    • I agree with the other person, had it for my s21, tab s8 and flip 6…never touched it. I guess it's kind of there for reassurance in case anything happens to your phone. But as long as you're not like accident prone or have a habit of damaging your past phones, you're probably good without it.

    • If it's not free, I wouldn't bother. That's for my lifestyle though. Might be handy for those going ceaseless or more active lifestyle.

  • Got to 9 in the queue (from 250) and booted again, amazing

  • I've been waiting almost 3 hours, been kicked from chat 3 times…is it even worth my time anymore, should I just pre-order with the vouchers I've used already (512gb on edu store with GALAXY, $100 and trade-in value @ $1110) -_-

    • Yeah kicked after about an hr. Now 460+ in front

  • +4

    I ordered from the edu store, here is the breakdown:

    400 trade in code (I have to give samsung a call, cause the chat is taking too long)
    100 voucher code
    200 galaxy2025 code ( I also ordered buds 3 pro)
    240 trade in value for s21ultra

    825.17 in total for a 256gb s25 ultra and buds 3 pro.

    • Call is a good idea ! Might do the same

      • +1

        Yep, gave them a call. They stayed on the line till I checked out though. I forgot also the 5 percent discount if you use the samaung shop app for the first time.

    • +2

      6 minutes over the phone and got the voucher ! THank you !
      1300362603

      • +3

        Option 1 > Option 1

        • Its also now kicking out the call. Further attempts it wont even get into the call queue.

          There AU contact centre must be melting down today.

          • @tm32: ahh probably the amount of people calling now.

      • any prerequesites? or do they just give it to you? did you have to spell out your e-mail?

        • yeah just give em your email so they can send it out to you. I told em i am ordering this and that today and have other vouchers but not at the moment on the phone, then they just email it to you.

      • I can't even get through. After pressing option 1 then option 1 again, it just hangs up on me.

    • What is this $10 voucher code?

  • Just placed my order for:
    S25 Ultra 1TB
    - Anti-reflecting film
    - Magnet case
    - Kindsuit case
    - Grip case
    - Buds 3 Pro
    (will return the cases I decide not to use)

    $3410 before discounts

    $1634.12 after discounts including:
    - Gov store discount
    - $200 GALAXY2025
    - $400 Trade-in bonus code
    - $100 voucher
    - 5% App discount

    The order also says there was another $150 trade-in bonus but that might have been automatic.

    • Damn you cleaned up.. How does the trade in work if you having nothing to trader in?

      • I have my old S8 for this purpose that I never send in

    • how do you sign into education store / govt store in the app? does it recognise automatically via email address?

    • How do you access the EPP through the app? Automatically signs in with my personal account

      • +1

        In Ur Samsung app go to account, then scroll down , then select store

      • +1

        No EPP store through the app

      • with APP , only "Samsung Online Store, Samsung Educational Store" and Australian Gov" store ,, I can not see EPP store

        • The EPP stores are the partnership stores, aka Edu, Gov + others.

      • Per the other comments go to Account and scroll to bottom

    • As a follow-up - managed to cancel the Buds 3 Pro which I didn't need. So now total cost around $1400 ex buds.

      • how did you cancel? i only see a button to cancel the whole order

  • +1

    Yeah just call for the bonus tradein voucher. My call got picked up very quickly.

    • +1

      Just tried calling a few times keeps disconnecting. Have I been barred lol 😂

      • +1

        Have to try a few more times then eventually you get placed in a queue.

  • So far I managed to get the price of a Galaxy S25+ 512GB down to $1009.2 with $100 voucher and $400 trade in bonus on EDU store. I haven't apply the Galaxy2025 yet.
    Just to confirm that's the lowest I can get before ordering the ring or buds and use the last code and ordering them.

  • +1

    https://imgur.com/a/vuYnjFG

    This is my breakdown if anyone is interested
    Lucky managed to get samaung to send me a new $400 trade in

    • Are you doing the trade-in hack where you say it's broken for a $1 trade in? How did you manage to get around the IMEI requirement?

      • -11

        Im just not gonna send in the phone and cop the $40 loss or what eevr it is ill read the fine print and see if its worth giving the phone its cracked so no care in the world about it.
        I actually have the phone.
        If you need a imei number i would suggest facebook marketplace.
        Ask for their imei number or most people post it

        • +6

          Wow, there's bargain hunting and then there's being completely unethical and scamming people.
          That's pretty low !!

      • Have you managed to work this out?

        I'm curious to find out if you use a IMEI this time. Can you use it again in future?

        • To keep things above board, I went out and bought an iPhone 8 off marketplace in the end. From the comments other people who didn't have a device went with one of the watches and submitted a random serial instead

    • How did you get a $150 Trade in and a $400?

      • I think the 150 is the default trade in bonus, no code is needed

    • Can I please about that $200 evoucher, is that the galaxy AI? Or the code that was given by that chat agent?

    • If I put my s21 ultra as trade in, Do i actually have to trade or I can just keep it with me?

  • Has anyone ordered, gotten the order number on screen but not received an order confirmation email?

    When I look up the order number on the site it says its invalid, just wondering if their email system is lagging due to load.

    • I think this is normal happened to me last time.
      Is this through epp or gov?

      • Ah ok thanks, EDU portal. Haven't purchased from it for ages so couldn't remember the behaviour.

      • Speak of the devil, just got my order confirmation email - 2 hours after ordering.

  • Got S25U 256gb along with mag safe case, kindsuit case, silicon case, screenprotector and 2x Tag2 for $1,015.
    Vouchers applied:
    $400 trade-in code
    $20 for $100 code
    GALAXY2025
    5% off on first order
    Super happy with the deal.

    • Did you get Samsung Care?

      • nah, ordered via EPP, so no free SC+

    • How'd you get the 256GB? I don't have the option of the 256GB, only the 512GB, and my total is coming out to $1218, but I can't see how to save that extra $200

      • Order via Wesptac Rewards EPP and that had 256gb option. I reckon you are on the regular site and they don't have 256gb.

      • 256GB is only available through EPP stores at the moment.

    • 5% on first order + Westpac Rewards EPP - is this 5% off app order? How do you get the westpac rewards EPP on the app?

      • Should have mentioned it, but for the 5% off via the desktop website not app.

        • Did you sign up to Samsung Shop via the App or just website? I did this last May for the S24U but I can't remember if I signed up via the APP or the website to get the 5% off on top of Westpac.

          • @CVonC: Signed up via the website

            • @Uncleroger: Got the 5% off again even signing up through app and purchasing via Westpac portal

  • +4

    just got mine
    S25 ultra 512
    100 Galaxy
    200 e voucher
    400 trade in
    150 trade in bonus
    tade in 675 (flod 6 128g)

    Galaxy S25 Ultra Anti-reflecting Film
    Galaxy S25 Ultra Silicone Case
    Galaxy S25 Ultra Flipsuit Case
    Galaxy S25 Ultra Rugged Case
    Clear Magnet Case for Galaxy S25 Ultra
    45W Power Adapter (2024)

    Total 566.9
    Phone price $354.20

    • 5% App discount?

      • didn't use it…. too much of pain as I have used all my emails…….

    • Hey, how to get the $150 trade-in bonus? Just by trading in any eligible device?

      • Yeah, auto applied, didnt need a speical code.

    • This is the winner so far! Looking forward to try mine today.

    • +1

      Can you please explain how you got $150 trade in bonus? I have $400 trade in bonus only.
      Did you go through EPP or EPP + app?

      • Hi, brought via Edu, $150 Auto applied.
        Stacked with $400 trade in… no speical code required.

  • Ok so far trading in s21 lowest i can get s25 512gb is 602 (622 if including 20 i paid for voucher)

    145 off for s21 trade in
    100 off for trade in voucher
    300 dollar trade in bonus from email other day( if more is possible via webchat pls advise)
    5% off voucher.

    Total 602

    Can use GALAXY2025 voucher for $200 off a paid of Buds Pro 3 - so they would be $29 dollars but Im wondering if the voucher can be used for the Phone. Pretty sure it is just the accessories.

    If anyone has a cheaper way to get it down lower please share. Even if you swap out model number just want all codes max value available before pulling trigger.

    • Is this through the app?

    • How did you get to 602? (1399-145-100-300)*0.95=811.3

      • I can get to 450 for 256gb :)

  • +5

    go through the chat to device hardware support, no wait time and they generated the code for me instantly.

    • haha good one. I'm currently speaking to someone on the live chat and every other response I get is "Allow me 2-3 minutes to assist you further for this one."

      I'm not complaining, I just wish they looked at past years and be prepared for the spike in people using the live chat.

    • Thats what I did. Did agent ask for your order number and address too? Thinking that might've been for the jot form

    • which option takes it to hardware support?

    • +1

      I used: Service > Product Queries > Mobile Device & Wearable > Yes, this is correct > Discover the Galaxy S25 Series > Yes > Live chat > Yes > I want to connect to a Live Chat Agent.

  • if I have anyone order this for me will this be okay for TRs claim at the airport? can someone confirm if invoice is a generic one?

    • +2

      Receipt need to be in you name which matches with the passport.

  • When I go to the EPP site I see 2 versions with the same price and one says Samsung.com only. Apart from the colour options being different are there advantages or disadvantages over the Samsung.com only choice.

    • It's just colours exclusive to the Samsung store

  • How easy is it to cancel the extra accessory during the preorder period to utilise the most out of the bonus ecosystem voucher thingy?

  • +1

    Got my order through EPP.

    Final payment for S25+ 256GB $873.10 after applying $200 GALAXY2025, adding $214 of accessories, applying $300 trade in bonus, applying $100 evoucher, and applying $1 trade in value for an S8.

    • Did you mean 512GB? Isn't 256GB and 512GB the same price.

      • Not via EPP or EDU sites

        • +1

          Yes. Still cheaper from EPP. Unless you really need 512GB.

          • @tjioer: I saw this, my bad.

          • @tjioer:

            Still cheaper from EPP. Unless you really need 512GB.

            What you mean unless you really need 512GB? Both S25+ models are cheaper via EPP

  • Am I being really dumb or what? I am trying to trade in an old S10+ with the bonus $400 trade in value, but on the online chat, the person I'm asking seems convinced there is no actual code. Do I have to go through the process, or is the online support person wrong and there is a specific code?

    • Call the number instead. People seem to have more luck there.

      • I'll have to. Feels like I'm pulling teeth here

    • Just call instead of live chat. There is a separate trade in code to be entered, mine starts with CSP.

  • Why is the education store asking for Employee email after logging in with an .edu ?

    • Just enter your email again and it'll send you an "activation email" to sign in to the edu store. I had to do it as well it's just one extra step, probably because I haven't signed in to the edu store for a while.

      • it says invalid email or sth when I enter it again though.

        • Is it a valid education or government email? Not sure what to tell you otherwise, all I had to do was enter my education email again and it worked.

          • @antonlabz: yes, ends in .edu.au
            I've managed to sign in via unidays though.

            also did you order via app for 5% off? do you sign in to the app with edu account as normal to get edu pricing or is there more trick to it?

            • @MKBHD: Haven't had the chance to place my order yet but I will be taking a look at the Samsung Shop app a bit later today when I finally get my cart in order. I assume you just need to sign in via the edu email. Should know if it worked based on the price of the phone (2.1k for 1TB for edu otherwise it will show as 2.7k).

              • @antonlabz: I just got the app but it keeps signing into my normal Samsung account that's signed into the phone. Even if I logout to sign in with education email, it automatically logs me into the samsung account thats on the phone. hmm.

                • +1

                  @MKBHD: Not sure if you've figured it out yet, but in the app you need to go to the Account tab, then scroll to the bottom and click Select Store. From here you select the education store and your education account.

                  It took me a moment to work this out as well since I was trying to add my education email to my phone itself as I was experiencing the same thing you were.

    • I had to disable my ad-blocker for this to work

  • +2

    Any jotform for the s25 like last year?

    • There should be one, but guess its more for "Ozb premium members" only

      • No links being shared around?

      • Yes, it's already shared in the Ozb premium lounge, free watch or buds. Please don't PM me for it if your not an Ozb premium member. /s

        • Ill become one if i get the link lol

          • @blitzn: That makes 2 of us lol

            • +1

              @invisibli: lol, they don't share. They make it sound as if you need to be part of some syndicate.

        • How do we become an Ozb premium member?

    • +12

      Wow so much for elitism

      I shared the jotform last year so we could all receive the benefit..

      • +1

        How did you get it?

      • +1

        thank you. got a free watch last yr

        • No probs :) That's the point of the OzB community

          Except for the premium members..

      • +2

        tysm so much btw, appreciate what you did even if I didn't participate, this is the right energy to have

      • Still owe you a coffee from last year

  • -6

    Wow phone isn’t even out yet and it’s already being discounted like every year with Samsung

  • How do I fix this: GALAXY2025 voucher will ONLY APPLY if the total final value of ecosystem products in cart is a minimum $200 (post any discounts)

    • +1

      You need to add $200 worth of accessories. See my link above for the breakdown

  • +5

    FYI: For those who don't have student or work epp access, you can get epp pricing if you have a westpac account via westpac rewards. I compared the pricing on regular site with all the vouchers vs westpac portal with same vouchers and still save over $200.

    • This is a corporate portal same as what i used alot of companies have it just gotta ask the right people. Im woolworths

      • Yes I understand. The advantage is you don't have to work with them to have access, just having a savings account with westpac gives you access.

        • Ah makes sense my bad

    • oh so just need to sign up for a savings account with them and we're good?

      • yeah that's all I had with them.

        • +1

          sorry, where do you sign up for this?
          I see westpac rewards in my westpac portal, but there is no samsung?

          • @bohn: I just signed up for a debit card but can't see Samsung either…

        • ah but I see there's a $5/month fee :/ don't suppose you know which one is free free?

          • @confidantduk: just transfer in and out money automatically every month to and from your main bank to avoid the fees. You can schedule this so you can just leave it. you don't have to keep the money there.

  • +16

    Trade in voucher now available in members app.

    • where abouts do you find it?

      • +3

        Discover tab (bottom left) > Benefits (middle) > scroll to the bottom, there's banner for S25

        • Ahh I thought might of been talking about the $400 trade in voucher

          • +5

            @kovoker: It is $400, I tested it. The banner says $200 incorrectly.

        • got it thanks. doesnt say anything about trade in Voucher though

        • Great Find - but I get server error when I click it.

        • The $400 and the $200 don't work on EPP though only OG store.

          • @CVonC: Actually they do work on EPP

    • I'm able to see a member exclusive voucher for $200 in member app

      • $200 no trade in or $400 with trade in

        • mine says $200 but no mention of trade ins anywhere. have to check if its for $200 or $400

        • update: Not able to apply the $200 voucher on EPP store. Code starts with CSP-..

      • When you say member app do you mean the shop app, or is there another app?

        • Samsung Members app

    • Can you add EPP to Samsung Shop app?

      • EPP shows 5% discount for first puchase on web. Shop app is not required

        • I'm trying to find the $400 off in the app banner which I cant seem to find using web. I've been kicked from chat twice already.

    • +1

      You're a legend @porleng

    • LEGEND

  • Purchase breakdown
    Galaxy S25 Ultra 256gb phone
    Galaxy S25 Ultra Silicone Case
    Galaxy Buds3

    Discount breakdown
    $150 trade in bonus (auto applied)
    $1 phone trade in
    $200 eVoucher
    $400 trade in voucher
    $100 pre purchased eVoucher

    Total paid $1072.10

    • Which is the $1 trade in value phone? Lowest I can see is $8 for S8. And for the cancel of trade-in - do you just not send the device and cop a $60 fee or send an empty box or something?

      • I selected the S8. They ask you a series of questions after about the quality of the phone and I unticked one of the top boxes which dropped it down to $1 trade in value

        • Aah okay, haven't reached that point. Maybe because I'm ordering from web. Did you order via app?

          • @jensenhuang: Ordered via Web as I already used my app 5% discount previously

  • -1

    What is the point of the chat?
    What additional voucher are they providing that may of been emailed anyways?

    • chat will provide you with an unique trade in voucher.

      • worth more than one emailed?

  • You can only trade in a working device? I have a S20+ with a damaged screen, but seems they screen needs to be in good condition?

    • You can trade in the device with damaged/cracked screen. Trade in estimate value should be above $1 to get the trade-in discount.

      • don't we have to trade in from the device itself?

  • These MF. Got kicked out of chat twice now after waiting an hour each

    • same here, I got down to 20 people ahead of me.. frustrating.

      • I just left the voucher request and left the page as it is without pressing back or refreshing, went back after an hour and there was a message with the code

      • Call, they will send you the code, I got them to send me three codes :)

    • try whatsapp. no tomfoolery there. just message and wait till someone starts responding. I waited for an hour+ but it just worked.

      • how do you contact them via whatsapp? I've not seen the option on their website.

        • have they taken it down? when I initiated chat from Samsing store web page on my phone, it offered me 2 options: WhatsApp or Web Chat. I chose WhatsApp. that was about a week ago, and I've been using WhatsApp since then to chat to them. more reliable than that web thingy

          you could try adding them as a contact and see if they are found in your whatsapp. +61 2 9052 4985

  • Ok, I have my $400 Trade in voucher, plus I also have my $100 eVoucher (bought for $20). Now my question is:

    (1) What's the cheapest way to order S25 Ultra 512GB, I won't be sending any device for trade in, happy to cop whatever small fee is charged. Is it via normal Samsung account or should I arrange for a Student EPP account?

    (2) The 5% App discount can be had by creating a new account? I think I have used that discount previously for the Student EPP account that I borrowed off someone previously.

  • Where do I get the $400 trade in voucher, lost pls help🙏🏽

    • +4

      You either got an email about 10 days ago with it or you need to go source it via chat/phone functions

      • On edu/epp store

        • I've got a normal account and access to an EPP, I recieved the email for my personal account with a code like a week ago and used it on EPP site. I believe it works wherever but is a single use code.

    • +1

      Samsung Members app works too to get the $400 trade in voucher.

  • Anyone tried the accessory removal trick this year?

    • -1

      Instantly removes the GALAXY2025 voucher

      • Damn so we either keep the accessories or return them after it is delivered in store?

      • cancel accessories after you ordered and pay if the syatem lets you.not before you pay

  • Can you still buy $100 voucher for $20?

    The link is working but the payment fails at checkout?

    • Ordered it but it hasn't come through yet.. I'm waiting for it to check out the phone

      • takes 24 hours
        I'm waiting too

  • Just needed a small phone after my flip6 inner display sh*t itself ( I have sent it back for assessment for refund)

    I just added the accessories to fully utilise the Galaxy2025 code.

    Here's my breakdown via Westpac Rewards Portal:

    S25 512 - 569.20
    S25 Anti-reflecting film - 19.50
    Buds 3 Pro - 239.40 (will cancel)
    S25 Kindsuit Case - 44.50 (will cancel)

    Discounts:
    tradein voucher via customer care -300
    galaxy2025 code -200
    bonus gift card voucher - 100
    tradein s10 - 10

    Total: $872.60 (before cancelling accessories)

    • How do you cancel the accessories?

      • +1

        Apparently you can during the pre-order stage, before shipment once order is confirmed. Many have mentioned to have done this on the comments on last year's one.

      • +1

        Here's a previous comment from the fold 6 thread

        https://www.ozbargain.com.au/node/855680?page=4#comment-1549…

        • No access to EPP in the shop app though :(

          • +1

            @Xishnik: You still get 5% discount for first purchase through EPP website

    • You can cancel accessories?

      • Last time I waited for them to be delivered and then sent them back for a refund.

        Cancelling before they get shipped would be easier and quicker though.
        Just not sure where to go to do that.

        • yeah i asked earlier here on comments nobody has answered me yet. Not sure if you can cancel on order page or have to contact them.

          • @ozchobie: read somewhere that we can not cancel accessories like last yr

          • @ozchobie: Correct. Someone confirmed you need to wait for it to be delivered this year and send it back

        • Did you pay shipping cost to return the accessories?

        • When you cancelled, they refunded you the $$$ to your CC directly?

    • Original Total $2126
      Trade in $10
      Additional Savings $1243.40

  • How do you access EPP in the app?

    • You don't.

      Only Edu store can be accessed via the app.

    • +1

      First EPP purchase also receive 5% off doesn't need to be app.

      • really, how do you know if that discount has been applied?

  • Can someone clarify the voucher of $200 using $20 voucher? I tried and only $100 off! But the conditions say from now till 25th Jan it would be double in value? Something wrong here?

    • +2

      That's two separate vouchers.

      The $200 is for accessories only and is generic: GALAXY2025

    • +1

      $20 will get you $100
      double value one is generic code is "GALAXY2025"

  • waited an hour on the live chat, got down to 20 people ahead of me and i got booted from the chat. frustrating.

  • The online chat, just automatically close or disconnect you when you get to the front of the queue..dodgy.

    • select hardware support. not much wait. i am waiting for the agent to generate a code

  • How do you get $100 voucher for $20

    • Too late. They stopped selling this morning

      • Ohh crap thanks

        • Not true, I just bought one

          • @descavenger: How thanks

            • +2

              @Brisbane1: just searched samsung $20 voucher, it was one of the top links. Didn't work on my laptop, but worked on my phone

              • @descavenger: It keeps on failing payment. Tried different accounts and cards but same result.

                • @Ash-Say: Google pay worked for my on my phone, it was a laggy check out process

                  • @descavenger: realistically, how long does the voucher take to arrive?

                    • +1

                      @hothand621: A day apparently

                    • @hothand621: took about a day to come in, kinda slow ngl

                      btw I got 2 of these vouchers sitting in my inbox due to a technical glitch when I was checking out, and samsuing have been unhelpful in getting them refunded, (I guess this next part is a bit sus but up to you! just a chill guy wanting to help out)

                      I'm happy to sell the codes for its original price $20, dm if you need it! (I'll update this comment once it is not avail)

  • +2

    I'm trading in a S23U 512GB for S25U 512GB, I'm finding the EPP store price with all the discounts/codes applied, ends up being over $400 cheaper versus regular store.
    Usually the difference is much less, I had to double-check but its true.

    • +1

      Would you mind give detail breakdowns?

      • If I list all the discounts (no accessories):
        EPP 20% off base: 470
        S23U 512 trade in: 595
        EPP trade in bonus: 150
        Launch trade in bonus: 400
        $100 for $20 voucher: 100

        Total discounts: $1715
        RRP: $2349
        Net cost: 2349 - 1715 = $634 (effectively $654 because of the $20 voucher I paid)

  • Are EPP and education store are the same price?

  • +1

    so heres my order
    but the pain of the chat…. tried this morning, going from 160odd to 4 and then chat ended… (after waiting an hour)
    went back in queue at 480
    after a bit I noticed the queue count didnt change (about 15 mins) or it changed my 2 spots.
    so after about 3 refreshes (and maybe 1 CTRL+F5) the page reloaded and I was talking with a rep

    so on the gov portal (gov discounts dont work on the mobile app… the education ones do if you have access to that) so no 5% discount via app

    s25 ultra 512gb - $469.20
    Galaxy S25 Ultra Kindsuit Case - $44.50
    Galaxy S25 Ultra Anti-reflecting Film - $19.50
    Galaxy Buds3 - $179.40

    discounts - 1410
    Your $100 Galaxy eVoucher+ has been applied!
    Voucher applied! $200 eVoucher discount.
    Voucher applied! $400 Trade-In bonus.
    $150 Trade-In bonus applied. Ends 14.02.25.
    trade in of S23 Ultra 256gb - $560.00

    • Is Trade-In bonus automatic?

      • yes

    • Did you go through normal Samsung website to get that $469.20 price or through Edu portal? Thats a pretty good price by the way, well done.

    • when I sign in on the app, it automatically signs in to my gmail samsung account that's signed in on the phone. I can't log out and sign in education account. What's the trick here?

      • +3

        I just worked out - in your samsung store app, go to 'Shop', scroll down to the bottom, and there was an option "Select Store" where I could pick the education store.

    • so turns out I didnt know this, but if you go into the shop app and under accounts if you scroll to the bottom you can change the store… so I could have gotten 5% off my first order… oh well next year for my wifes phone I will do that

  • Guys who are getting kicked out of chat can use either of,

    • Samsung Shop app,
    • Phone call, or
    • Choose alternative support options on chat.
  • +1

    There is no wait on their phone line. Just called and got the code sent to my email within a couple of minutes.
    1300362603

    • does the code start with CSP

  • +5

    Just FYI, I found the bonus voucher in the Members app.. It'll be under Benefits and click on the Galaxy S25 Ultra banner.
    Tried my code on the S25+ 512GB and got $300 off - works on both the normal store and EDU store.

    • additional $300 off or for trade IN

      • It says "Members exclusive Pre-order Save Up to $200 off Offer" - no mention of trade in, in the T&C. But once it is applied in my cart, it says "Voucher applied! $300 Trade-In bonus applied."

  • is buying from EDU store cheaper or Samsung store cheaper?

    I noticed EDU has 40% off the accessories while Samsung store offers 30% off

    EDU S25, S25+ and S25U seems to be slightly lower by 8.5%, 10.5% and 12.5% respectively. Then plus 5% off first purchase via shop app.

    I dont know which vouchers / additional discounts can be applied to EDU store or Samsung store. Anyone knows?

  • +1

    I’ve got the coupon from chat, but I’m waiting to see if someone is getting it at more cheaper price. Currently, I’m getting the Galaxy S25 Ultra (256GB) and Buds 3 Pro for $1,043. With the $10 trade-in, I’ll probably cancel it, which means I’ll have to pay an additional $60 for that, bringing the total to $1,100.

    • +2

      Do you have the full breakdown of the $1,043 ?

    • Do we have to create everytime we trade a new email id or just say existing account?

  • Might regret ordering early as im sure someone will find a way to get it cheaper.

    S25 Ultra 256GB + Galaxy Buds3 Pro = $1052.22 via Government store.

    Will have to pay the $60 admin fee as i won't be sending in the watch that was valued at $1.

    • +1

      Your $100 Galaxy eVoucher+ has been applied!
      Voucher applied! $200 eVoucher discount.
      $150 Trade-In bonus applied. Ends 14.02.25.
      Voucher applied! $400 Trade-In bonus.

      EDIT - Add $20 that i paid for the $100 voucher.

    • which watch was that? could you tell me more about the trade in? how to do it? I just click on a link and it says "logon with email"… but i havent done trade in before? does it offer a separate payment for deposit for trade in… $1 ? is that the deposit or it is all together in one bill, ,one checkout.

      • Watch 5 bluetooh. Selected some options to make the value $1. Just select trade in when you check out and follow the prompts. The take the $1 straight away and return that if you dont send in watch but charge you $60 admin fee.

        • I added a Trade in. A phone it gave $50… but it didnt allow me to say the condition of the phone. At Checkout.

          Is that a separate thing…. entirely. I too want to make it value to $1. How?

          p/s: I am putting something I actually have incase they ask for IMEI. do they ask for IMEI? I bet they do… coz they need to make sure the phone is not stolen or reported lost.

          • @Sydney11: Sorry, you probably worked it out by now but only certain devices can get to $1 as far as im aware, for example s8 or a watch.

  • Is there like a Telstra employee discount special code like other years?

  • +1

    Does anyone manage to get the $100 loyalty voucher this year?

  • +5

    My order for a Jet Black S25U from .Edu store. I traded in my iPhone 8 worth $1 trade in value

    s25 Ultra 256gb - $868.2
    Clear Magnet Case for Galaxy S25 Ultra - $27.5
    Galaxy Buds3 - $179.40

    discounts - $1427.9
    Your $100 Galaxy eVoucher+ has been applied!
    Voucher applied! $200 eVoucher discount.
    Voucher applied! $400 Trade-In bonus.
    $150 Trade-In bonus applied. Ends 14.02.25.

    Grand Total $1075.1

    I will resell my S24U back to mobile monster or mobile guru hopefully for $900+. -$900
    Cancel my Buds 3 tomorrow. -$179.4
    TRS refund of phone and case ($868.2+27.5)/11. - $81.43
    Add non trade in penalty for iphone 8 with trade in value less than $30. +$31
    Add $20 evoucher+ fee

    Final grand total is -$34.73 to upgrade from my S24U from last year

    Hoping for some jotform to come live at anytime

  • Quick question - a watch worth $400 with the GALAXY2025 (-200$) coupon WHEN cancelled/returned back would refund $400 or $200?

    Example, with my cart value with tardein value is 863 (504 for phone and 359 for watch). If I cancel the watch after order, I'd be refunded 359 or 159?

    • i read in another thread that we are unable to cancel accessories this yr after we order

      • hmmm some said they were able to https://www.ozbargain.com.au/comment/15492592/redir

        • Yes I have done it a few times. You will just have to return it this year. They closed the online cancellation loophole

          • @abs898: some said you can always request via live chat preshipment. otherwise, it's free return also once received, i think as long as it is unopened.

            • @ozchobie: I returned a watch last year because I didn't trust Samsung touching my order and me losing all the stacking of coupons. I can live with a delay in returning s $200 pair of headphones.

  • +1

    When does the Jotforms start and how to get the link to it?

    • What is a jotform?

      • +1

        It is a form where you fill in the purchase details and you get a chance to win an accessory for free.

    • Is this one the appeared in the Samsung Apps? I remembered filling one of these and got a watch 7.

      • I did too last time but didn't get anything, as I ordered the phone earlier maybe. So should see this time

  • I see this price for S25 Ultra 1TB on Samsung EDU store? is this correct or am I missing something?

    Galaxy S25 Ultra
    Titanium Silverblue, 1 TB
    $984.20 after discount of trade in

    $2,749.00

    • How did you get that price

  • people who already purchased - is there a sign of JotForm?

    • What is a Jotform ?

    • My live agent after giving me trade-in voucher asked for my order number, name & delivery address. Could've been for the free watch?

  • Commenting from Samsung EPP Telco: 50% off available with the completion of the "Samsung galaxy s25 series fundamentals" module. From previous experience, the voucher code doesn't get sent until AFTER the $200 eVoucher (this year GALAXY2025) goes down in value (even then, I can't remember if you're even able to stack that code with the 50% EPP one)

    • Can confirm I received the code yesterday and couldn't stack it with the trade in or GALAXY2025 offer. Could only get the 50% off

  • +1

    how do we trade in a device thats not working. screen damaged.

  • +1

    So my total coming on samsung EDU store as below

    $400 trade in bonus
    $200 galaxy2025 bonues
    $100 for $20 voucher
    $365 for Samsung s22 ultra 256 gb trade in

    Accessories
    Clear Magnet Case $27.50
    Galaxy Buds3 Pro $239.40
    Galaxy S25 Ultra $984.20 1TB

    TOTAL = $1270.60

    Am I missing something or this is the best I am going to get? Thanks for the help

    • +1

      As good as it gets unless you combine with 5% off

      • it's a pain to login via app when I am already logged in with my usual account
        I logout but it auto logs me in with my usual account

        In order to log via edu account, I have to logout of the Samsung account from the phone itself and that will remove the Samsung pass etc :(

    • $400 trade in bonus is linked to edu account or personal samsung account? when i got mine the lady said it is linked to the email that I used for the chat

      • $400 bonus is definitely not liked to the email… at least not in my case

    • On the EDU Site the $200 code from the Samsung Chat team is not working -

      The code you entered did not affect your order. Please note, codes may only be valid for certain items or in certain conditions.

      Any suggestion?

      what am i missing

      Also, $400 tradine in bonus, how do you get that?
      as you already got, $365 towards S22 ultra?

  • +2

    Pretty happy, thanks to OzBargain

    (Via gov website)

    S25 512gb
    Watch 7 44mm

    All for a total of $882

    $100 e-voucher ($20)
    $200 GALAXY2025 voucher
    $100 trade in bonus
    $300 trade in bonus via online chat loyalty
    $10 trade in for an old S8 phone

    • Could you please let me know how to get the 100 trade in bonus? I can only see the 145 trade in value for my s21 :(

      • I just clicked on the trade.in area and did a quite and said $100 bonus trade in…when you go to check out it applies the extra $100

    • Is there any estimated date for delivery? I am going overseas in a months time, wondering if I can claim gst from trs. Thanks

    • This is exactly what I did, thanks to your comment mate.

      • 20% off Samsung Corporate Store (through my job)
      • $20 dollar e-voucher with $100 value -> Your $100 Galaxy eVoucher+ has been applied!
      • GALAXY2025 -> Voucher applied! $200 eVoucher discount (accessories - Watch)
      • Online Chat Loyalty Discount Code -> Voucher applied! $300 Trade-In bonus applied. Chat to them and ask for it, be nice.
      • Old A70 Trade in $10 + $100 ($110) Trade-In bonus applied. Ends 14.02.25.
      • 5% additional discount for my first purchase through the Corporate Store

      $910.67 for:
      S25 512GB
      Watch 7 (LTE, 40mm)

      Thanks Oz bargain - legends.

  • Just got an email for the $400 tradein code. No need for live chat

    • Gave up and called. Had issues with account access anyway needed tech support to sort out to unlink unaccessible edu account.

    • Just a random email?

      • You'll need access to it to verify, so for .edu or corp ones you'll need to have access.

        I got tech support to unlink one that had been verified but no longer accesible.

  • +1

    Finally Success…after giving up on chat after 4 hours, and attempting to call 7 times, I finally got all the codes for my purchase, I had to go crazy with the cases if I wanted to use the GALAXY2025 code, as the chargers were all sold out:

    On Education Store

    Galaxy S25 Ultra 512gb - 499.20
    Screen Film - 19.50
    Magnet, Grip, Clear, Kindsuit, Rugged & Silicone Case - 214.50

    Discount Applied - $2064.30
    $100 eVoucher - $200 eVoucher - $150 Trade-In Bonus - $400 Trade-In Bonus

    Trade-In:
    $530 Flip 6 Trade-In

    Grand Total: $713.70

  • +2

    Someone explain to me like I am stupid. I have an old iPhone 8 that is iCloud locked (bought a bunch of phones for parts for my repairs). If I enter that IMEI number in tick as 'Not Locked' during the trade in, but click broken screen, which makes it $1. And then don't return anything…..what will happen? I just get charged $61?

  • Planning to purchase galaxy tab s9 with s25 ultra.
    I already got a device to trade in with s25u. As i dont have a device for the tab
    i am thinking of trading with the lowest value for the tab and dont send them.
    Will i still get the trading bonus without my item.
    I heard it works but i am wondering if i should buy these two item together or separately. But i dont want to waste my education offer.

    Would be great if any body know anything about this. Thankyou

  • +1

    Thoughts on cancelling the accessories like last year?

  • +4

    Honestly i really want this jotform if anyone can share it to me i would really appreciate it.
    Please pity me and send it my watch is about to die and i actually need a new one.
    Im not gonna share it if you send it to me and i wont mention if i got it either.
    Please and thank you :)

    • Is there one this year?

      • Yes there is but no one sharing it

    • Keen also. Would convince me to order if there is one

      • If it gets shared by the time you order it will be maxxed out

  • I have ordered $20 voucher, I wonder how do I get a code? I can't see on my email. :(

    • Ordered yesterday, received order completed email but never received the code. Contact them today and said wait for 24 hours to 72 hours for the code! :(

      • Thats madness. Dont understand why paid coupon would take more than few hours to generate…

        • I think the 24 - 72 hours wait is the standard support response…. I think I should have received the code when I received the Order Completed email but my hotmail.com account might have dropped it. :(

      • Check your promotions or the spam folder, it should be in there

        • That's what they said….Hotmail doesn't have Promotion Folder and nothing in Junk Folder. Did you receive your code right away?

          • @bobokingdom: Yeah I chat with the support team, and it showed up in my promotions folder

  • what is ecosystem products, I guess accessories or even the samsung care part of it?

  • +1

    I finally managed to get the discount code from the chat, after booted out 4 times. Here is a note she mentioned:
    The code will give you $300 on Galaxy S25 and S25+ and $400 on S25 Ultra when you TRADE IN. $150 on Galaxy S25 and S25+ and $200 on S25 Ultra WITHOUT TRADE IN. Promotion code is valid until 13 Feb 2025.Can be used on Regular Samsung Online Store (shop.samsung.com/au/)

    Please note that this code requires trade in when used on EPP (Samsung Education Store, Samsung Business, Samsung Enhanced Partnership Portals and Samsung Government) .

  • why s25 ultra only got 5x (111mm) telephone unlike s23 ultra with 10x(230mm)

    btw, i got two vouchers from members app,$200 without trade in,$400 for trade in, if i use edu and trade s22, what would be lowest i can go?are there any other vouchers,

    • +1

      they changed it to 5x from the S24 Ultra, probably because zoom becomes bad between 5-10x, which is probably more useful*

      *according to Samsung at least

      • i have a s23ultra, 10x is great, looking to upgrade wife's s22
        i also odered $100 voucher for $19, will be delivered tomorrow

  • Am I able to get 5% app discount again? register a new account? But the education email already link to the old samsung account. Any way to unlink?

  • +1

    How do you know if $150 Trade-In bonus applied correctly? Trading galaxy watch 4, says it has been applied but cannot tell.

  • Is there no free Samsung Care+ this year ?

  • Is $150 trade in auto applied?

    • +1

      Yes

  • +2

    For me - I am trading in my S23 Ultra 512GB For:
    S25 Ultra 1TB $754.20
    Galaxy Buds3 Pro $239.40
    Galaxy S25 Ultra Kindsuit Case $44.50
    Total I paid is: $1,038.10

    Using the discount:
    pre-purchase $20 value of $100 Galaxy eVoucher+ has been applied!
    Voucher applied! $200 eVoucher discount.
    Voucher applied! $400 Trade-In bonus.
    $150 Trade-In bonus applied.

  • Cheapest price I can get on the s25 256gb is 450 (trading in s21)

    can anyone get cheaper than that? ;)

    • +3

      No point comparing if your actually trading in. Only compare with $1 trade in. Below are the lowest with $1 trade in and without 5% app discount.

      S25U 256GB - $868.20
      S25U 512GB - $1,028.20
      S25U 1TB- $1,348.20

      • -2

        This is for the overpriced ultra. the S25 is the sweet spot.

      • +2

        How are you getting the 25U for 1028.2.

        I dont think its possible to get that low.

      • +2

        How to get $1,028 for 512?

      • Are these prices exclude accessories?

      • Breakdown of the s25 ultra 512gb price?

    • what's the trade-in value of the s21?

      • depends on size
        128gb - 150
        plus 300 bonus for s25 or 400 bonus for s25u

  • -1

    Is it true that the voucher for 512GB/1TB S25U variant (obtained from chat) does not work on edu store? Is it stackable with $400 off voucher?

  • Did anyone receive the confirmation email from Samsung post purchase?

  • +1

    Hey guys has anyone got the link for the Jotform yet, was hoping to grab a watch this year.

  • alright, placed my order in EPP for a Grey S25U 512GB

    Your $100 Galaxy eVoucher+ has been applied!
    Voucher applied! $200 eVoucher discount.
    $150 Trade-In bonus applied. Ends 14.02.25.
    Voucher applied! $400 Trade-In bonus.

    a bit bummed there are no dashing colours like Violet last year, but I am keen to change things up a bit. Titanium Grey it is.

    added buds 3 (not pro) and flipsuit case

    total paid $1168.10 after trading in a Galaxy Watch 6 LTE. might sell that separately since it's just $75 trade in, sure I can get a bit more for it on mplace
    will trade in my S24U to some other place for more than Samsung offers for it in trade in.

    all in all not super good, but sounds like fun.

    not sure it's possible to cancel accessories like last year, I'll try later. there's just one button to cancel whole order so far. will try again later today.

    considered getting 256GB and saving some money, but it's just $100 difference and I'll take 512 lol

    • the titanium silverblue looks the closest to a purple

      • somehow it didn't sway me. seriously I reckon I spent more time choosing colour than trying different discount code combinations

    • Is your $400 voucher linked to personal account or EPP email? or are they both same. sorry its a naive question :)

      Also, is there any estimated delivery date?

      • I have no idea. I went from no codes to way too many codes in 1 hour. got 2 off the chat (one of them worked), got 2 off Members app (none of them worked)
        says shipping after 6th of Feb. time will tell

    • +1

      $150 Trade-In bonus applied. Ends 14.02.25.
      Where/how does this get applied?

      • automatic when you trade anything in.

        • +1

          Does it show itemised in the checkout? Or it is just in the "Additional Savings" amount?

  • +5

    For those with Samsung Members. You can find your $400 trade in voucher there under 'benefits'. No need to go to live chat.

    • Where do I find the BENEFITS tab, pls

      • Screenshot plz

      • As you open Members app it should be on Discover tab. Right under the banner at the top of the Discover tab there are three buttons - Benefits is the middle button.

        • mobile app? not website?

          • @pembajak-indo: I got it on the Members app on Android. I just had a look on the website - Benefits is there but I couldn't find the S25 voucher.

    • where is benefit?

      • Samsung Members APP

    • Error 5000 for me

  • For the trade in on my phone it doesn’t ask if there are scratches on the side panels of my s23 ultra, will they try and (profanity) me over later if I send it in?

  • +6

    Alright, seriously what's happening with the jotform thing.

    Is this "ozbargain premium" thing real? what even is it?

  • What happens if you have nothing to trader in??

  • I have a Westpac account but when going to Westpac Rewards, there's nothing about Samsung or EPP. What am I missing?

    • +1

      Go to discounts on your account page, not rewards. Samsung should be on the bar above.

      • I don't see a discounts on the account page. Is it 'Westpac Rewards' -> 'Discounts & Extras'?

        • +2
          • @ozchobie: is it cheaper via westpac?

            • @Sydney11: Not sure what corporate or student pricing are but it is cheaper than regular store. It does say 15% off.

          • +1

            @ozchobie: When I click on that nothing comes up.
            Which accounts are needed? I have Westpac Choice and Westpac Life.

            • +2

              @dubcmj: Same here, I only have one account with Westpac but my discounts and extras section is empty right now.

              • @equinoxxx: Yeah, my discounts and extras is empty too. I have Westpac Choice and Westpac Life

            • @dubcmj: Odd. I only have westpac choice.

  • I did order but didnt get the confirmation yet! Did any one order around 10:40 am and get the confirmation email?

    • same ordered at 9am, still nothing. Ordered via Westpac rewards epp site.

      • Thanks, Mate; perhaps they have a lot of orders to go through! thanks for confirming.

  • s25+ 256gb, buds 3, clear magnet case, pixel 4a 5g $10 trade in, $100 voucher, first app purchase, $300 trade in bonus, galaxy2025 .. $813.29 on edu. anything im missing?

  • +3

    Ok mine is done.
    S25Ultra 256GB Titanium Black
    $100 for $20 voucher applied.
    $740 Trade in (S24ultra 256gb)
    $200 bonus eVoucher
    $400 members benefit trade voucher
    $150 Bonus Trade eVoucher applied.

    Brought the phone down to $129 (I know) + the $139 for Samsung Care+
    then the buds, case and screen protector. Going to gamble canceclling/returning the accessories once I can. So hopefully a S25 ultra and samsung care+ for just over $300..

    • +1

      was tempting to do the same, but I am p sure I can trade in S24U 256 for a bit more elsewhere, so I went with trade in for a watch I had beating about
      and I am at 45GB free on my 256 S24U, so going for a like for like storage was feeling shall we say.. claustrophobic lol

      • Yeah, I could get my S24 Ultra for $840 at CeX for example, but I had nothing else to use the bonus $400 trade value on.

        • dammit.

          • @shabaka: Yeah - Fingers crossed the accessories loophole still exists. haha

            • @Blakel: you know I tried, but the only button on orders page is to cancel the whole order. maybe after order goes to some different stage I'll be able to pull it off. or return after I get it.

              • @shabaka: Yeah by memory last year as I did it, I think you need to wait for it to be order accepted before it lets you modify the order.

                I know we have $30 days to refund, but in my haste (was going to go smart tags) I selected ear buds and I know most places do not refund headsets. They wont be used anyways but I hope nothing has changed since last year.

                • +1

                  @Blakel: yeah I tried already to cancel just the buds, but it just says "something went wrong" and does nothing.

        • You can still pay the $30/$60 no-return fee and not trade-in the phone and sell it to CeX

    • hey mate, I applied all the same voucher codes but could only get the phone down to $329.20 in the EPP store. The GALAXY2025 voucher will only give you free accessories and will not bring the price of the phone down. Am I still missing some other $200 code to get the phone at your price?

    • how do you got:

      $400 members benefit trade voucher
      $150 Bonus Trade eVoucher applied.

      Didyou contacted the samsung chat team

      what did you specifically asked

    • Where did you get $200 evoucher?
      Also how did it let stack up more than 3 Vouchers?

  • Dumb q - how do trade ins work with pre-orders? Do you end up having to send in the trade before the new phone ships?

    • +1

      You send it after receiving your order

  • Sorry, the same S25 that all the reviews say "it's the same as the s24 but shovelled to the brim with AI crap"? And people are tripping over themselves to throw $1000 at this?

    • +2

      depends on where you are I guess. for someone with S24U 256GB after all is said and done I am just paying about $200 out of pocket for bump up to latest version, storage upgrade, and extra accessories. great deal I reckon.

    • Im at the s23 ultra for 2 years now and at 100% this morning im already at 38%
      Hence the upgrade.

      • Interesting. Personally when I buy something that turns out to be shit, it makes me less inclined to buy more from that brand, but whatever works for you.

        That's why my Galaxy Note 1 was my last Samsung phone

        • I think they improved a lot. now that you said it I hope they don't go backwards with S25U.. S24U was perfect. battery life, performance, cameras, no complaints whatsoever.

        • So why are you wasting your time in this thread?
          Ive over used my phone but all reviews will till you one of the best battery life

  • only thing missing is Upsize cashback of 10% (all coupon inclusive) :D

  • Just ordered the ultra 256gb via education store, then read on the homepage that the 512gb is same price (on main store).is it the same on education store?
    Also can the earbuds be returned ?

    • +1

      I just saw this too after placing my order. I swear it was not like that at first.. I also noticed you can not select 256GB anymore… Might be out of stock already?

      EDIT: I am in Gov store. But I noticed now when signed in and click on S25 its dumping me into the normal store. So might be a glitch…

    • +2

      not on edu store, only on main site. but they dont have trade in $150

  • Anyone added on Samsung Care+ for two years? 50% discount?

    Anyone bought any of the cases or charger? Which did you select?

  • Anyone has experience how long it takes for Samsung to fulfill a preorder Galaxy?

  • +1

    such a ridiculous trade-in value, z fold 6 is even lower than the S24 ultra, it has a higher RRP and was released 6 months after S24 series.

  • +1

    Ok, this or the Jb Hifi Deal ?

    • this hands up and down

  • +3

    Order:
    -Galaxy S25U 512GB
    -Clear Magnet Case
    -Galaxy Buds 3

    Vouchers:
    -Your $100 Galaxy eVoucher+ has been applied! ($20 paid for $100 coupon pre-announcement)
    -Voucher applied! $200 eVoucher discount. (GALAXY2025)
    -$150 Trade-In bonus applied. Ends 14.02.25. (Automatic)
    -Voucher applied! $400 Trade-In bonus. (Code via Samsung Members App, Benefits)

    Subtotal before Discounts: $2703
    Total Discount: $1576

    Trade-in Value of phone (note you need to give an IMEI so make sure it's a real phone you are 'attempting' to trade in) = $50

    Total Spend $1126

    Azurion potential fee + retention of trade in fee = -$110
    Coupon Purchased pre-announcement = $-20

    Total Actual Spend = $1256

    Hope this helps all trying to get an awesome deal!!

    -

    • could you explain more about the Azurion potential fee + retention fee = -$110

      My phone is also valued at $50. But where do i key in the IMEI, condition of the phone?…. I am at checkout it says -50
      there is no options.

      could you walk me through on the trade in…thx

      • The IMEI steps etc will come up once you actually click checkout, it will send you to Azurion to do the trade-in, give you a code once its all completed then you input that code back into the Samsung store checkout to complete your order

        • so you dont actually pay until after going to Asurion and then come back to Samsung.

          Do you only pay once? like to Samsung and the deposit I guess of $50 for that phone trade in? to Samsung or Asurion?

          • @Sydney11: Trade-in is done first, you pay the dollar value retention fee upfront for the trade-in you provided to Azurion, then you get a code, then use that code to checkout on the samsung store checkout to complete your order

  • What happens If I include a trade in but not send the phone to them, how much would they slug me?

    • +1

      $60 no return fee

      • +1

        Are you sure about this I don't want them to slug me 1k on my card if I fail to send them the phone afterwards.

        • +1

          As DealHuntersXD said. You will lose your security deposit (which is the trade value amount) PLUS $60 which they will charge against your card.

          To circumvent, use a Prepaid Mastercard which covers the security deposit ($1?) but not the $60 BUT I don't know if they then blacklist you afterwards.

          • @burningrage: Haven't been blacklisted. Tried it while purchasing S24U last year. Was charged $60 no-return fee + the trade in discount of $30 for a watch that I had selected which I did not trade in later.

          • +1

            @burningrage: So if trade in amount is 405.00 they will charge to my card?

            • @alz: Yes they will take a "security charge" of the trade in amount, also in the FAQ, they said that they may charge a non return fee of $60. They will return the security charge once they receive the returned device.

          • @burningrage: Which prepaid card work for you?

  • +2

    So, this is as good as I can I think

    S25 Ultra 512gb $1,879.20 (already includes 20% EPP Discount)
    Less:
    Your $100 Galaxy eVoucher+ has been applied!
    Voucher applied! $200 eVoucher discount.
    Voucher applied! $400 Trade-In bonus.
    $150 Trade-In bonus applied. Ends 14.02.25.
    Less:
    $75 Trade In - Note 10 256gb. Note, they charged $75 as security deposit.

    So Phone $954.20

    then add:
    Anti Glare $19.50 (already 50% off)
    Galaxy Bud3 Pro $239.40 (will attempt to cancel this AFTER receiving the confirmation email or tomorrow)

    So in total $1,213.10

    Too bad I am not leaving overseas otherwise another GST discount.

    • +1

      oh yes totally forgot I am going o-seas in feb, TRS will be nice.

      • I tried doing TRS recently on a phone and at the airport they advised that they would charge the GST back when I came back into the country with the phone for a net $0 result so I didn't go ahead. Said only worries if the phone doesn't come back into Australia. Did they give me bad advice?

        • They would "in theory" charge back GST if you bring back duty free values worth $900 or more which this phone would fall into.

          However, if you travel with more than 1 person (say 2 person), then the duty free values would be combined (meaning $1,800) and in that case, you will be fine.

          In reality, it really depends on what you wrote in the Incoming Passenger declaration card. I had claimed GST on a phone and when I returned, I only declared that I have brought in goods above $900 duty free and they asked me how much, I said $1,050 and they let me go. Even if they didn't, I returned with 4 other travellers so we would have been fine.

    • Nice one. I am hoping we can still do this with accessories or I am screwed (just selected a heap of stuff I do not need.. haha)

    • Amazing. Do they charge an additional security deposit fee if I don't send them anything?

      • Last year, I got penalized $60 on top them keeping my security charge. Very expensive.

        It may be worth it for $1 trade in device.

    • Did you use the Shop app for another 5% off?

      • I didn't. EPP (Government) requires a specific website entry screen so I don't think (or didn't think at least), my Samsung App would work.

        • +2

          There's an option in the shop app to switch to govt

          • @harro112: Where is this button? Does it work for edu?

            edit: nvm im actually stupid - found it!

        • yeah it works, i just logged into the App using my usual Govt credentials then went to my account, "Select store" at the bottom, then select Gov store

          • @oxblood8: Ahhh good to know. Luckily i had both so used edu. Didnt notice you can go to app -> account and at the bottom select store. Wonder if this works for other EPPs or just edu/govt

          • @oxblood8: any chance they spam you to the Gov email address?

            • @baaz: Nah, i signed up years ago and use my personal email address, I only ever have to enter my govt one if i haven't logged in for ages, and even then its just a confirmation type email.

    • when return buds do you just drop it off at a samsung store? or you need to pay shipment and possibly insurance etc…?

      • No. The idea is to wait for Confirmation Email to be sent (at the moment, the order is being accepted. Not accepted yet) which should be by tomorrow and then I would attempt a bud specific cancellation via chat citing change of mind.

        • +1

          even if that doesnt work… there is a blanket 14 days return policy for all Samsung products.

          • +1

            @Sydney11: Haha anybody game enough to try it though?

            Might lose the $200 coupon and refund the rest….

            Can somebody try it and let the rest of us know. Hahaha

            • +1

              @lplau: Somebody did. Mandalorian did. He said it worked

    • The 150 trade in bonus gets removed for me for some reason.. trading in a watch

    • Ty, followed your steps got it for $1267 all up (ultra 512gb and buds 3 pro with $1 cracked phone trade in). Unfortunately seems like I can't cancel individual items with only 2 purchased so I'll have to return the buds when they arrive or sell them off. But pretty decent for a flagship.

  • +1

    Damn, cant cancel addons - it automatically selects the phone also this year!!!

    • +1

      uh oh. lol Wait to get them then refund?

      EDIT: didnt we need to wait for it to be "Order Accepted"? Mine is still "Order received" and can only cancel

    • Guh. Had thought this was how i could easily save 200

      • Guess too many ozbargainers did it last year so they clamped down and closed that loophole

        • +1

          Guess ill sell buds on marketplace

    • +1

      No no no. Wait for the confirmation first. Then either try online or try via chat/phone. I will be trying later.

    • It did not allow it last year as well. You need to speak to someone on the chat

  • +3

    $682.19 for S25 Ultra + Buds 3 Pro + Case, traded in S23U.

    • Similar, I went other accessories since I already have buds, good one

    • Is this on normal store on education/epp store?

      Which sized s25 and s23 ultra?

      • Edu
        23-512 to 25-512

        • +1

          Nice one.

          I am thinking of doing the same upgrade via epp portal.

          The s-pen losing bluetooth is making me question it though. Taking photos with it is pretty handy!

          • @wrekt: Fair enough, I never used that feature, going for spec bump

  • Found the $400 code on the Samsung Members app like others have suggested…..after waiting for livechat for 3 hours haha

    • Do you need to be using a Samsung device to have access to that app?

      • Yes

  • Generated 2 codes from Samsung members app and neither seem to be working for S25U on Edu shop for me, currently have S25U 256GB for $847 with trade in of S24U 256GB, am I doing something wrong?

    • Which codes? E.g. $400 and $200 trade in?

      • $200 trade in , both of the codes start with CSP

        • +1

          Odd. Seems to be working on govt portal. Maybe an issue with Edu

          • @OZcheepsk8: The trade in codes via chat starts with ERP.
            Too many different ways to get to the codes so i guess some of them have restrictions as to which portals they can be used in.

            ERP code for trade in worked in EDU

        • +1

          Never mind just worked , $447 with trade in, I just had to keep re entering the code.
          I'm one happy chap

  • Mines $1740 total for s25 ultra 1tb jet-black, with care pack, buds pro3, magnetic case, and anti glare screen protector.
    Traded in a note8.

  • Samsung edu store not working?

    • Working, but telling me GALAXY2025 redemption limit has been reached?

      • is that so? that buckled fast

        wo ho ho just tried myself and I get that, too. good that mine is already placed. jeez!

        • Unless it's doing it for me cause I made a previous order today already, and not allowing me to use it a second time?

          • @retainer: Does edu store still have 20% off?

          • +1

            @retainer: haha you're right. don't scare ppl like that! I just tried with another account where there's no order placed, and it works

          • @retainer: I think that it's, ordered for my wife earlier and testing out again it doesn't work.
            Any work arounds?

            • @Jessie Ryder: Don't think so short of setting up another Samsung account and pairing with an EDU email.

  • Wow this Magic worked for me paid You authorised a payment of $738.60 AUD to Samsung S25 Plus 256gb plus Earbuds 3 pro

    • +1

      Incl Trade in?

      • +1

        Yes that is right S21 Ultra

  • Can I get a DM of the jotform please?

    • Last time, that jotform appears within my Samsung Apps.

      • Unfortunately i tried looking everywhere and couldnt locate. Hopefully a kind soul will share.

        • I asked the CS agents via phone. They wouldn't share, so only some may have it give out.

        • Shared? Last year, it just appeared in the App. Is it something shareable? Lol. I didn't know it was shareable.

  • Probably a sill question but…, how do you use the Student or Edu / Government to purchase if you are not a student or government employee?

    • WestPac Rewards
      Find a student and ask them to help you
      Woolworths employee portal.

  • Anyone else getting an error code when applying the GALAXY2025 discount code using their account (vs guest)? "Redemption limit of this voucher has been reached - pleas use another voucher."

    • This happen last time, just wait a little, Samsung will fix it up.

    • See note by Shabaka and Retainer above

      "Unless it's doing it for me cause I made a previous order today already, and not allowing me to use it a second time?"

      • The only purchase I have done today is the $20 eVoucher which does not use the galaxy code though….

    • Have you used it already?

      • Not the discount code, no

  • +1

    Apologies in advance for not doing my own research but can someone walk me through how to get the best deal? I am particularly not sure with the trade in bonus. You can put a $1 trade-in but not send anything just for the bonus right? So what is the cheapest price you can get for a S25U 512gb? Thanks, appreciate it!

    • i dont get thiss also, i have a s23 plus so if i get like 500 value to trade in, how can i only pay $60 in a non return fee

      • They charge your card $500 (or value estimated for trade-in) refundable security deposit until you send the device within 14 days after the new device received. If you don't send, both security deposit and non-refundable 'Late Return Fee' up to $60 will be charged. In addition that, this time they've mentioned about the bonus credit as well. So it's a huge risk to take I guess.

        Below is in under Trade-in Return FAQ on https://www.samsung.com/au/trade-in/ :

        You have 7 days to return your device to Asurion once you receive your new eligible Galaxy device. If you do not return your device within 14 days, you will be automatically charged a Late Return Fee of up to $60, which is non-refundable. The Security Charge will be held until your device is received and graded. Samsung may also charge you for any additional bonus credit applied to your order.

        • They charge your card $500

          $500 has already been applied to your order. Is there anything wrong with them charging you $500 if you don't send the device?

  • it comes down to $458.10 with buds3 and grip case with following codes
    $100 evoucher ($20 purchase)
    GALAXY2025
    $400 trade in code
    $790 trade in s24U 512gb
    $150 trade in bonus

    Might just sell s24U on mobile monster for better value (quoted $1050) and cope $60 non-return device…

    • This is what I do each year

    • Whats the 150 trade in bonus. Im not gettimg that

      • +1

        it is automatically applied when you trade in

        • This isnt working for me for some reason tried refreshing and tried signing in and out. Also tried other devices too. It depends on the device actually. Older devices have no bonus

    • I am so confused with the trade-in codes.
      So, you get one from CS but where do you get the other ones if you are not planning on trading in your phone?

    • Do you just not return it and they charge $60 or do you need to tell them you changed your mind?

      • +1

        no need to contact them, they already charged $790 in my paypal for s24U trade in value plus extra $60 non return device later when you don't send it back

  • +1

    For the newly initiated just be aware that dealing with either Samsung or Asurion is a nightmare. It's a bargain … if everything goes well.

  • I don't see $150 bonus? Do I need a code for it? Trying to get s25u 256gb on edu store.

    • Need to trade in for it to appear

      • +2

        I already see -$20 trade-in for a watch. Do I need to go further steps to see the bonus?

        • Think it depends on the device some offer less bonus

  • +1

    Anyone has received the $20 evoucher? I purchased this morning, still waiting.

    • Same

      • I just called; all we can do now is wait.

    • Nothing yet - i bought this morning and not even an email confirming the purchase

      • Same no confirmation email sent. Heard nothing on it, waiting for it to arrive so I can chekcout.

  • Order placed via EDU store. Decided to ring and got the code via phone. Agent tried to talk me through it, but kept getting errors so finally they emailed it to me and I could do it by myself.

    Waiting for Jotform!!!! Let'd do it.

    • Where are you waiting for the Jotform? Where is it meant to appear?

      • Hopefully here if someone is nice!!

  • +3

    Reading all the comments and was surprised to see no one trying the $50 discount code for signing up to their e-newsletter as well as requesting a $100 loyalty voucher from chat directly (which was the norm in previous years) and stacking on top of all the other advertised discounts. For me the S25 ultra isnt a big enough jump over ths S24 Ultra that I have so will skip but recommend others to try the newsletter and additional loyalty discount through live chat

    • There is also the 5% discount for shopping via the app for the first time.

      The $50 for signing up to newsletter is not popping up for me though.

    • +1

      if you do the $400 trade in voucher, GALAXY2025 code and the $100 voucher, I think that hits the 3-voucher limit per cart :(

    • +1

      3 vouchers limit per order

  • Note the cart limits you to stacking 3 vouchers. I had extras from the Members app x 2 ($200 + $400), the $100 for $20, and a loyalty $400 from my wife's email

  • Hey guys, everyone waiting. Just call samsung and ask for code. They will give on the spot. Waiting time is less than 5 minutes.
    I just placed the order from EPP store.
    S25U 256GB
    Only applicable code is $400 off + trade in discount + $100 voucher (spending $20)
    Galaxy unpacked drops off so removed all accessories.
    Final payment made $1068.20. Add non return fee of $30 +$20 already spent so it will end up costing me $1118.20.

    While on call, the agent offered to help. I asked to get another voucher and he did it. Purchased another one.

    • I paid $1466 for 1tb you should of gone to 1tb for resale value down the ways

    • Do I have to be an existing Samsung member to get the 400 code?

  • Just got everything in the cart via EPP store (Westpac Rewards) but now it's asking for an "Employee email" when I go to place the order - anyone know what it wants?

    • Do you work for Government you need that email ID

      • I don't work for government - I've accessed the Samsung store through Westpac Rewards.

        • Ohh i think his is work Government and Education btw code is expired already keep an eye on Marketplace

          • @Brisbane1: What code expired? All I'm doing is logging into the Westpac Rewards, accessing the "Samsung" offer from there (it doesn't mention anything about government or education), adding things into my cart, and trying to check out. When I check out, I get another window saying "Employee email" which rejects my email.

            • @mathematicalcoffee: that's weird, the westpac rewards should just be for the westpac holder.

              • @bohn: I went incognito and tried again and it's working - but now it thinks I've already placed an order and isn't giving me 5% off any more :(

                Just take my money already, samsung! I already had to call them to re-issue me the bonus trade-in voucher I got from the Members app because it kept saying someone had used it already…

                • +1

                  @mathematicalcoffee: i just signed up for a westpac choice, but no rewards are showing, wonder how long it takes to display ;|

                  • @bohn: you need to sign up for internet banking - there is a 'Rewards' tab up top (I have had a westpac account for a long time though). Good luck! In the incognito window I do not seem to get the 5% off - I wonder if the site somehow mixed up the rewards portal with the govt portal and maybe the rewards portal doesn't have 5% off? who knows.

                • @mathematicalcoffee: I've got the same problem requiring employee ID etc. Did you end up finding a fix or you just dropped your 5%? Thanks

    • I had to disable ad-blockers for this to work

  • why so so many people choose the ultra over the plus the feel of the plus have rounded corners has always sat in my hand better and felt more comfortable

    • The Ultra has rounded corners this year

    • ultra has rounded corners and the weight this year isn't too bad

    • Same for me. Ultra is too big for my hand and all my jeans pockets

    • It's because until this year, the s24 and s24 plus series offered exynos whereas ultra was snapdragon.
      S23 and S23 plus were way inferior.

      This is the 1st time they are offering something very similar (apart from cameras)

    • Exactly what I was thinking also. Ultra seems too big and doesn't offer anything I care about personally.

  • Paid $478 to upgrade from S24U 512gb to S25U 512gb + Galaxy Buds3 Pro. Going to try:
    - either cancel (if possible) or sell the headphones to hopefully recover around $150-200
    - use TRS also to claw back $48
    - privately sell the S24U instead of trade in
    - claim it tax time for work use

    Hopefully this will allow for an upgrade price of close $0

    • all that effort for barely any new features?

  • +9

    For anyone not going to send the trade in phone back, you can just choose "cracked screen" in the condition to bring the trade in value down to $5 or $1. The non-return fee will be reduced to $30 instead of $60.

    • but how much value would you loose on the actual phone being offered instead of the non return fees

    • But in most cases wouldn't you be ahead if you get the full value trade in and just pay the $60?

      • +3

        The value that it shows, your cards gets charged and money on hold.
        Its better to hold $1 instead of higher amount, essentially gaining you nothing

        • Exactly this.

    • Asking imei

      • same

      • +1

        Marketplace

    • So they don’t charge you extra later on? Just the holding deposit?

    • Is there clarity on losing the bonus? I'm happy to cop the 60, and do you need to cancel or just never send back

    • Where can you choose this option? I can't seem to find a cracked screen option to trade in

  • +1

    Got S25 Ultra 512GB. It comes down to $1,324.24 with buds3 and standing grip case with following codes
    $100 evoucher ($20 purchase)
    $200 GALAXY2025 for accessories
    $400 trade in code
    $1 trade in Note 8
    $150 trade in bonus

  • +9

    Received order confirmation email, and I'm able to cancel most accessories.
    only one accessory is linked to phone, and once I select that, it auto select phone for cancellation.

    Receviced cancellation email immediately, final order price is $878 including screen protector, $10 trade in.

    • which one is linked

      • +2

        My one is screen protector

        • checked and in my order it's the phone case. will try cancelling buds when confirmation comes through. ordered 11am

    • +1

      Now this IS what I have been waiting for!

      EDIT: Mine is still in "Being Accepted" stage. No confirmation email as yet

    • What time did you place the order?

      • +1

        7:30am

        • wow someone was up early

    • Chat to Muzeeb and he will cancel the remaining one for you.

    • What time did you order?

    • hmm interesting, trying to cancel the 2 Tag2 but asking me to contact the Samsung support. DO I need to cancel all the accessories worth $200?
      PS- I got the order confirmation email and order status is "Awaiting Dispatch"

  • How much is the trade in for a broken screen s23? I broke and end up thinking about upgrading

  • Current chat situation:

    Welcome to Samsung. Your current wait time is 11 mins 43 secs and there are 365 customer(s) ahead of you.

    • +2

      Call, they pick up instantly

  • +1

    Do you need to get tradeup id to get $150 trade in discount?

    • Yes.

  • So are people calling to get there $20 voucher purchased. im still waiting for mine i purchased

    • when did u order?

      • about 1 hour ago. not that im impatient. i just dont want to miss the deal.

    • I'm waiting still, ordered around 10am.

      • I purchased twice 10 days ago, I received both codes after 25 hours.

  • +1

    Anyone getting Redemption limit of this voucher has been reached - please use another voucher. for GALAXY2025?

    • are you trying to do multiple orders?

      • Yes, my bad - was using the same account. Should go to a different email now :)

        • Does that mean you need a different edu.au email?

  • Hi everyone, how can i login in to government portal from Samsung app for a further 5% discount?
    Thank

  • +1

    Just did S25 U 512GB thru EPP store.

    Add 3 promos, 5% first order, $10 value trade-in and Buds Pro.

    Your $100 Galaxy eVoucher+ has been applied!
    Voucher applied! $200 eVoucher discount.
    $150 Trade-In bonus applied. Ends 14.02.25.
    Voucher applied! $400 Trade-In bonus

    Total $1,195.67

    Thanks for the tips. See you all next preorder season!

    • If you don't mind, how do you login the app to get the 5% first order

      • I don't have edu mail, only got government store

        • Gov store is not on the app, you cannot get 5%.

          • @porleng: Never purchased on gov store, not getting the discount on my cart. Any idea what to do?

      • +1

        It automatically applied for me via EPP website, no action needed. "Welcome to Samsung, here's 5% off your first purchase"

        • Was it applied at checkout after the trade in?

          • @Mortin: Think it showed up straight away on top of my cart

            • @smartblaa: Not showing up for me

              • @Mortin: You might need to clear the cart and re-add them from the app. If your current shopping cart is synced from the web store, it wont add the 5% discount.

  • Has anyone managed to get the jotform for s25? Still trying to get it

    • Phone support said no similar offer this year… will keep waiting for a kind soul to share if it exists

    • Can you please explain what is Jotform (https://www.jotform.com/) and how it's gonna help in this deal?

      • Its a promotion for a chance to win a samsung product usually with s series launches. Last year it was watches. Its not really a chance to win i believe.. its first number of x orders gets the item

        • This. Once its public its going to get smashed. So if there is one this year, those in the know would be well motivated to ensure it remains secret for as long as possible as there could be no guranantee its first in first out on the bonus.

  • Hi guys, if you cancel accessories like the buds, will the GALAXY2025 $200 discount be partially applied to the phone or fully deducted?

    • See Mandalorians above.

  • S25 (256GB) can't stack 3 codes - $100 Voucher will not have effect when you all 3 codes. BUT it will work with 512GB model.

    • Are you sure about this? Can somebody else confirm? Fretting as I just bought the $20 voucher worth $100 :(

  • +3

    Anyone trying to get $400 coupon - just go to Samsung Members app, it's available there. No need to chat/call

  • +1

    OK so as part of my order I opted to Trade In a phone. Trade in value was $300.
    If I now opt to not send that phone in, will I be charged the $300? or just a $60 fee?

    • -1

      300 plus 60

  • Surely someone can share the jotform. Looked through all my samsung apps and nothing this year.

    Even a dm with it would be much appreciated.

    • +1

      Has it been confirmed that there is a Jotform out already?

    • Jotform has totally disappeared from this forum this time. Disappointing. :(

  • +3

    For those who hasn't got the $20 e-voucher value at $100, you can still buy it:

    https://www.samsung.com/au/gift-card/e-vouchers/pre-registra…

    • Takes 24+h to get sent through

      • The promotion just started today, assuming we can still order tomorrow?

        • You can lol. Pre-order period is like 2 weeks or do

      • Got mine this morning in 2 hrs

  • Hi guys,

    If I ordered a pair of Buds Pro 3 as part of the order, what’s the best way to get rid of it? Return it when I receive it or call them and cancel the item if possible.

    Thanks.

    • -2

      I am on chat with Samsung, will report back soon if they can cancel. Last year I had to do a return as it couldn't be cancelled online or via phone

      • You can only cancel once you received the order confirmation email.

        • Yeah I have got it. It's on awaiting dispatch

        • I haven’t received it, so I will wait patiently. But thank you for your advice.

      • I cancelled perfectly fine last year.

        • +2

          So did I last year. Have you tried this year yet?

          Samsung just confirmed it can't be cancelled as I used a voucher.

          Returning might be a different story

          • @abs898: Just return.

            • @marshmall0w2: Yeah not too fussed. Saved enough with stacking, don't even care of I have to sell the buds on marketplace

          • @abs898: I will be able to once my order is confirmed, it's only received at the moment..

  • Just finished purchasing, I bought -
    1. Galaxy S25 Ultra 1tb
    2. 2year Samsung Care +
    3. Galaxy Buds3
    4. Clear Magnet Case

    Vouchers Applied

    • Samsung Education Store Discount
    • $100 Galaxy eVoucher
    • $200 Evoucher discount
    • $150 Trade-In bonus
    • $400 Trade-in bonus
    • $345 Trade in (iPhone 11 & S24 Ultra broken)

    Total = $1350.60

    • Im not getting this $150 trade in bonus for some reason when trading in my Z fold 5. How did you get it?

      • +1

        That's the epp/edu store bonus. General store does not have that.

        • +2

          Thanks mate! Finally realised this, so have ordered it through their edu store.

  • So I'm trying to get 5% off first purchase on the app (in the EDU store), and it showed the 5% off before checkout, but now at checkout it no longer has 5% off. Has anyone else managed to get past this? (it is truly my first purchase)

    • EDU portal (would have been same on Westpac Rewards portal I think) - Note for purposes of the 5% discount, it appears that all the vouchers (including the GALAXY2025 accessories one) are applied to the phone price and the 5% is taken off that, and this is not explicitly listed as a 5% discount on your order summary.

      I paid:: $612.37 + $20 (for the $100 voucher) = $632.37

      S25 256GB $1,119.20
      - $100 voucher (that cost $20)
      - $100 trade-in bonus (EDU/westpac rewards portal offer it seems)
      - $300 trade-in bonus (code starting CSP from Samsung Members app)
      - $1 trade-in (my S10e has a cracked screen)

      = $618.20 but it shows $397.29** ($618.20 - $200 GALAXXY2025 = $418.20; 5% off that is $397.29)

      Accessories $215.08 (clear magnetic case, clear film, buds3)
      - $200 GALAXY2025
      = $15.08

      Total = $633.28 but I was charged $612.37

      As above - I think the 5% was silently applied to the phone price only and not the accessories, and by counting GALAXY2025 against the phone (so as to make the 5% as small as possible ha!).

      Will attempt:

      • return of buds (or sale through marketplace)
      • TRS (though with $397 value maybe not worth the time - going domestic -> intl and maybe not enough time in between to visit the TRS desk during the connection)
      • How do I use EPP account on the app? Logged in using same email but prices (non EPP?) are different than browser.

        • +1

          It's 2 different things I think::

          1. EDU on the App (I used my old uni email…) - on the shop page scroll to the bottom and pick "Select Store"
          2. Westpac rewards (or EPP) I just used on the browser.

          S25 256GB was $1119.20 (I don't know the discounted prices of the other models, that's the only one I looked at)

  • I got a 256GB Ultra, with screen protector, phone case and Galaxy Buds 3 for $497 using my workplaces Samsung Employee Program

    The Ultra itself was down to $274.20, amazing savings with discount stacking

    • +1

      Its nuts. My invoice has it for $129.10…

    • +1

      weird invoice, means you can't TRS then!

      • That’s the case .

    • wat is your full breakdown of invoice and prices/discount

    • I dont understand how you got this price? Did you trade in?

  • Does $100 voucher works on edu website?

    • Not sure but it worked on Gov Store no worries.

    • +1

      yes