KB57 » user profile

Member Since 16/05/2012
Last Seen 1 hour 27 min
Badges 1 3
Location Perth

Recent Activities

That's a bummer! I have no reason to not believe them. Will wait for 2 days and see how they go.
20/02/2025 - 17:33
Received a call this morning from Samsung informing me that the refund will be processed in next couple of days; it's worth noting that I…
20/02/2025 - 15:58
A quick update about my refund case for cancelled accessory; I bought the phone with a case and a pair of bud3 pro and cancelled the buds…
20/02/2025 - 11:34
That's an automated email! They keep sending emails until it's marked as complete in their system.
13/02/2025 - 15:33
Same here, at first try they told me that because there was a glitch in Samsung system they wouldn't refund and then they escalated the…
13/02/2025 - 11:38
I tried online chat again and the guy told me that the refund should be in my account in next couple of days. I am not sure if it was…
12/02/2025 - 12:10
I may call them too. My last resort is disputing the charge through bank.
11/02/2025 - 21:01
I was told that was a "glitch" in their system, so they have 2 options either refund or send out the accessory.
11/02/2025 - 20:45
Yes, cancelled right after the order and received refund email, but they are refusing
11/02/2025 - 20:44
Mine says Updated under trade-in and the order stauts is delivered but they are refusing to refund.
11/02/2025 - 20:36
StarTrack is pretty quick, it they hand them on 5th then we should have them by the end of the week
04/02/2025 - 15:30
I don't think you can use PayPal for trade-in. It's different from Samsung checkout
03/02/2025 - 16:27
In the past you could use single use credit cards but from memory you can't so it anymore The other option is using a credit card which you…
03/02/2025 - 14:47
I got one from Samsung (Kindsuit Camel colur):…
30/01/2025 - 17:54
anybody knows how long it takes until we receive accessory cancellation refund?
28/01/2025 - 19:27
I got the updated invoice after cancelling the buds. the code has applied to phone price. but not sure when and how I will get refunded...…
23/01/2025 - 19:19
I tried different phone storage capacites until I made my purchase. In the end, the accessories were in my cart before adding the phone.
23/01/2025 - 14:56
In my order page I can still cancel just the case. So it might be my browser or account!
23/01/2025 - 14:55
No, it let me choose only the buds. I also received my original purchase invoice and buds have been removed from that and also from final…
23/01/2025 - 14:53
I guess I have been lucky! Not sure why it went through. I did it using Microsoft Edge with an account linked to my employer if that helps…
23/01/2025 - 14:32
Kindsuit Case and Galaxy Buds3 Pro, but only cancelled the Buds3 as I want the case.
23/01/2025 - 14:26
if you go to your orders page there is a cancellation button. then it shows the list of items and you can choose which one you want to…
23/01/2025 - 14:25
I was able to cancel the accessories just after my order went through. I haven't received the order confirmation email yet but received the…
23/01/2025 - 14:21
Is there additional discount for 1tb on top of all codes and vouchers? The post is a bit confusing
23/01/2025 - 13:38
I got the code last week. I have also bouught the $20 voucher. But I am a bit puzzled; is this bonus on top of what they are offering for…
21/01/2025 - 11:51
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