KB57 » user profile

Really? I have one pass and can return for free I guess but store credit is BS, aren't they closing down?

I noticed they are so tall after placing the order! how can I cancel the order? apparently you can't cancel the order and have to wait for…

I received my refund today!

That's a bummer! I have no reason to not believe them. Will wait for 2 days and see how they go.

Received a call this morning from Samsung informing me that the refund will be processed in next couple of days; it's worth noting that I…

A quick update about my refund case for cancelled accessory; I bought the phone with a case and a pair of bud3 pro and cancelled the buds…

That's an automated email! They keep sending emails until it's marked as complete in their system.

Same here, at first try they told me that because there was a glitch in Samsung system they wouldn't refund and then they escalated the…

I tried online chat again and the guy told me that the refund should be in my account in next couple of days. I am not sure if it was…

I may call them too. My last resort is disputing the charge through bank.

I was told that was a "glitch" in their system, so they have 2 options either refund or send out the accessory.

Yes, cancelled right after the order and received refund email, but they are refusing

Mine says Updated under trade-in and the order stauts is delivered but they are refusing to refund.

Same for me

StarTrack is pretty quick, it they hand them on 5th then we should have them by the end of the week

I don't think you can use PayPal for trade-in. It's different from Samsung checkout

In the past you could use single use credit cards but from memory you can't so it anymore The other option is using a credit card which you…

Me too

I got one from Samsung (Kindsuit Camel colur):…

anybody knows how long it takes until we receive accessory cancellation refund?

I got the updated invoice after cancelling the buds. the code has applied to phone price. but not sure when and how I will get refunded...…

Yes

I tried different phone storage capacites until I made my purchase. In the end, the accessories were in my cart before adding the phone.

In my order page I can still cancel just the case. So it might be my browser or account!

No, it let me choose only the buds. I also received my original purchase invoice and buds have been removed from that and also from final…

"not interested/change of mind"

I guess I have been lucky! Not sure why it went through. I did it using Microsoft Edge with an account linked to my employer if that helps…

Kindsuit Case and Galaxy Buds3 Pro, but only cancelled the Buds3 as I want the case.

if you go to your orders page there is a cancellation button. then it shows the list of items and you can choose which one you want to…

I was able to cancel the accessories just after my order went through. I haven't received the order confirmation email yet but received the…