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I called up and got them to email me the images showing the alleged damage and the damage they are claiming is the backpanel being lifted,…

Taking a video of myself packing the phone would have been a good idea, but I do still plan on letting them know I have the pictures of the…

Thats a pain, starting to see why a lot of comments were opting to not send devices in.

Ooh good idea, they wont charge me any of the trade-in discounts i received will they? Am also concerned about the possibility that it was…

Sent in my perfectly fine working Galaxy S10+ to Asurion, no scratches on screen itself or back of phone still have the original screen…

I got to 10 customers ahead of me then got kicked out of the queue, now 120 customers ahead of me 😠

Is the GALAXY2025 code applying the discount to the mobile phone or accessories such as buds/watch?

I removed the screen protector i had in cart that it was applying to then re-applied the e-voucher code and it ended up as -$100 on the s25…

The e-voucher I picked up the other day won't apply to the mobile device and is only giving me $20 off rather than $100 on accessories,…

Welcome aboard!