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next time I am sending them an old nokia non-smart phone

enjoy those phones definitely keep and don't return

I'm assuming it's not in your favour? Is it just wrong colour or a lower model , or what?

But that's exactly what I was trying to do! Make it extremely long and drawn out Can't believe you thought it was a real letter. I was just…

time will tell if you get charged that $60 fee

Page 10 is a definition mate, not the clause that says when it is issued. Page 10 defines the Non-return fee, and, 5.7 dictates that it may…

Yes it may be, and , 5.7 says it MAY BE , in accordance with 7.3 7.3 DOES NOT MENTION NON-RETURNS

>However, the current one specifically has the condition that if you don't send within 14 days you will be charged late fee. It does not…

>However, the current one specifically has the condition that if you don't send within 14 days you will be charged late fee. You mean this…

I'm doing nothing we'll see what happens ;)

not sure, but there are now 3 copies of T&C floating around. 2023 is different from 2024 5.7 says you may be charged a late fee in…

Yes, this week they have updated the terms to include it, the date at the bottom now says 2025-01_STI_OL I saved the webpage on Jan 31, and…

Yes, this week they have updated the terms to include it, the date at the bottom now says 2025-01_STI_OL I saved the webpage on Jan 31, and…

Asurion are using outdated information, the T&C linked in the email is from 2023, not 2024 - which…

FYI the scumbag move is having multiple Terms and conditions floating around - having…

Does not exist at https://www.samsung.com/au/trade-in/terms-and-conditions/

why? I have already explained to you previously when you asked, and you didn't respond.…

I just got an email from them: >This is the final reminder to post your device within the next 24 hours, otherwise we will charge you a…

ugly af

you could have booked it in prior to receiving it? that's what I did.. but yeah I see the S24 512GB has gone down from 650 (good) to 520…

" .. please excuse the short video, but this did not require much effort at all"

motherffffffffffffffffffff

they've already taken it as a security deposit?

Sick of people like this. Take it as far as you can and f them up. They have no respect for anyone.

Send this letter to them: Dear Asurion Trade-In Services Team, I hope this correspondence finds you in the most excellent of spirits. I am…

Won't get charged. It's not in the terms and conditions this year. Plus, I removed the authorisation in PayPal. There is no such thing as a…

Your $100 Galaxy eVoucher+ has been applied! (this was the pay $20 get $100 credit) Voucher applied! $200 eVoucher discount. (free - this…

>Enjoy. NOU

it did last quite awhile, you need to be on the lookout around the release date for the new Samsung phones - it works out much cheaper than…

no I did a preorder direct with Samsung, no need for any plan or cancellation