This was posted 10 months 15 days ago, and might be an out-dated deal.

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6 Weeks Hospital+Extra Cover Free after 30 Days, up to 140,000 Everyday Rewards Points, 2 & 6 Month Waiting Period Waived @ Bupa

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6 Weeks Hospital+Extra Cover Free after 30 Days, up to 140,000 Everyday Rewards Points, 2 & 6 Month Waiting Period Waived @ Bupa
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jackofspade on 15/03/2024 - 16:52 bupa.com.au (7057 clicks)
Last edited 15/03/2024 - 17:27 by 1 other user
10WEEKSPLUS

Join Bupa on eligible combined hospital and extras cover by 10 April 2024 and get up to 10 weeks free (6 weeks free after 30 days plus 4 weeks free after 13 months), plus up to $700 Everyday Rewards dollars*. (That’s up to 140,000 Everyday Rewards points!)

Plus, we’ll waive the 2 & 6 month waiting periods on extras.*

T&Cs https://www.bupa.com.au/campaigns/health-insurance/ten-weeks…

  • Not eligible if you have held domestic Bupa health insurance within the last 12 months of your join date
  • 70,000 Everyday Rewards points (equal to $350 Everyday Rewards dollars) on a single, combined Domestic Hospital and Extras product or packaged product issued by Bupa (exclusions apply)
  • 140,000 Everyday Rewards points (equal to $700 Everyday Rewards dollars) on a single parent, single parent plus, couple, family or family plus combined Domestic Hospital and Extras product or packaged product issued by Bupa (exclusions apply)

Referral Links

Referral: random (292)

Referrer gets $100 Prezzee e-gift card. Refer a Colleague program only eligible at a participating Bupa Health Insurance Retail Store nationally and/or Australia Sales and Customer Service support line. Quote member number from the referral system.

Financial Ancillary Health Insurance Health Insurance Insurance Reward Points

Related Stores

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closed Comments

    • Robot16 on 05/06/2024 - 22:09

      About to do the same. Which medibank code did you use?

      • NoBargainNoLife on 06/06/2024 - 08:37

        Can’t find it any more it was a code for 6weeks free, Now they have changed to 12weeks free (but actually the same if you don’t stay with them for a year long) read the fine prints

        • Robot16 on 06/06/2024 - 12:05

          Thank you

          • NoBargainNoLife on 06/06/2024 - 17:32
            +1

            @Robot16: Just accidentally found this one offering 140,000 velocity points, Definitely better value than the 50,000 live better points (very limited places to use), I wish I found it earlier.

            https://www.medibank.com.au/health-insurance/c/velocity/

            • tunzafun001 on 06/06/2024 - 22:14

              @NoBargainNoLife: So need to pay for 7 weeks to get the points (not bad) ie. 90 days minimum = 13 weeks. 6 weeks of which are free.

              Says it needs to be active by June 30 as well (I was looking to apply now and start in July).

              • NoBargainNoLife on 06/06/2024 - 23:07

                @tunzafun001: Yes. I got charged the full month already today and the next payment I can see is for just 2weeks ish (hence you pay 42 days in total) then 6 weeks free straight.

                Then I might convert the live better points to pay for another 2 month premium. Not bad but still prefer velocity points.

  • camMMM on 06/06/2024 - 10:23
    +1

    To all waiting for points , I called today. Said will receive in 3rd month after second direct debit. Mine comes out mid June so should be around then for me.

    • tottenman on 07/06/2024 - 13:30

      I joined April 1, 2nd direct debit coming out next week. However the live chat person said the points won't be deposited til after July….

    • rcgy on 13/06/2024 - 13:40

      I called today. The guy on the phone said that they get deposited after 90 days. I argued that was arbitrary and not in the terms and conditions of the promotion, and he kept on trying to say that I was reading off the Woolworths website. This is going to be a pain in the ass to resolve, isn't it?

    • souths123 on 24/06/2024 - 13:35

      I didn't have a second direct debit as I changed the date so I didn't pay the small amount they were going to take out to take it to 23rd June (3 month mark incl 6 weeks free) my 10 weeks was 3rd June and that is when it was cancelled, so that would have been the 3rd for the next full payment if I hadn't cancelled then. I was still with them longer than the 60 days, more like 70 days.

  • RalphEddie on 09/06/2024 - 22:00

    My payment is due to come out mid June. I’m going to stick it out until the points come through as I know it’s going to be super duper painful chasing them up without an active account.

    • YesPleaseThankYou on 09/06/2024 - 22:53
      +3

      If you are paying Bupa more than one month under this promotion, you are paying too much.

      Getting Bupa to pay the points is going to be difficult whether you have an active policy (or not). Bupa is a difficult organisation to deal with—Private Health Insurance Industry Ombudsman ('PHIO') statistics confirm this.

      Bupa charged me a 'catch-up payment'. I made it refund that amount. My argument was that, under this promotion, you pay for one month, then get 6 weeks free. The next payment should be after that '6 weeks free' period.

      Anyway, after the refund, I notified Bupa to cancel my policy at the end of the '6 weeks free' period, as I had already established a new policy with GMHBA (for a further pay for 1 month, get 6 weeks free promotion).

      If Bupa doesn't pay the required Everyday Rewards points, a complaint will be submitted to Bupa. If it still doesn't pay, off to the PHIO I go. I don't waste time on the phone with its foolish and lying staff.

      Unlike you, I'm not paying Bupa just to hope that Bupa will do the right thing—it won't. Bupa sucks.

      • RalphEddie on 10/06/2024 - 22:38
        +1

        Hey - thanks for your response. It makes sense what you are saying and I can tell you are a regular churner from your history! I’m just starting to learn about this stuff…

        Can I ask how often you churn in a year and also, do you chase the offers where there is no waiting period too? Was wondering if you churn to something that goes from $200 optical to $250 optical, would you have to see out the waiting period for the extra $50? Also assuming there would be mismatches in hospital cover so something similar might apply? Would love to here how you work through this 👍

        • YesPleaseThankYou on 11/06/2024 - 13:27
          +2

          Can I ask how often you churn in a year and also, do you chase the offers where there is no waiting period too?

          I churn as often as is required to maximise the promotional offers (from looking at my records, between 4 and 7 times per annum).

          No, because I have served all waiting periods. I am chasing less dollars coming out of my bank account and going into the fund's bank account.

          Was wondering if you churn to something that goes from $200 optical to $250 optical, would you have to see out the waiting period for the extra $50?

          Some funds say you have to wait, some funds don't care. Obviously, if the promo also includes a 'waive waiting periods' element, then you'll get the $250 limit without serving out any waiting period.

          Also assuming there would be mismatches in hospital cover so something similar might apply?

          Hospital cover is standardised within the tiers, see https://www.privatehealth.gov.au/health_insurance/howitworks… the 'plus' elements are not standardised, nor are Extras.

          Stick to the same hospital tier to make life easy. Where possible, I choose top (Gold) hospital and top extras to minimise the time cost of my search.

          Would love to here how you work through this 👍

          Read my posts in this thread—it's all been answered before. Good luck!

      • dinglejerry on 11/06/2024 - 12:07

        Can you please advise how you managed to complain and get them to action re the catch up payment? They have done the same thing to me. I guess it's not critical unless you plan to leave immediately after the 6 weeks free expires but good to know.

        • YesPleaseThankYou on 11/06/2024 - 13:16
          +1

          I guess it's not critical unless you plan to leave immediately after the 6 weeks free

          Correct.

          I just asked them via chat, and they did it. Happened to a friend, too, and they achieved the same thing (a refund) also via chat.

          It is ridiculous that Bupa offers 6 weeks free yet bills you during that period.

          • dinglejerry on 11/06/2024 - 16:30

            @YesPleaseThankYou: Yeah it did strike me as odd as well, I get why they are doing it but it assumes you are going to hang around post the 6 weeks and they shouldn't assume that. I probably will but I doubt I will hang around for long. I'm on the churn bandwagon for health insurance now.

            • YesPleaseThankYou on 11/06/2024 - 18:09
              +1

              @dinglejerry:

              I get why they are doing it

              Bupa is doing it to extract more money from policyholders, sooner.

              Other insurers act as expected, not debiting further until after the free period.

              • dinglejerry on 11/06/2024 - 18:25

                @YesPleaseThankYou: Yes and I'd be more annoyed if I wasn't planning to hang around for a bit post the 6 weeks. As it is I don't lose any money but you would if you were leaving at the 6 weeks.

                • YesPleaseThankYou on 11/06/2024 - 18:27

                  @dinglejerry: If not staying beyond the 6 weeks, the policyholder would get a refund of excess premiums at the time they advised Bupa of the cancellation.

                  • cathalm8 on 20/06/2024 - 15:09

                    @YesPleaseThankYou: Hey, I was wondering if you knew the answer to the following question: If I have used all of my extra limits up between Jan to June of this year in say bupa/medibank and then switch to AHM in July 24 will all of my extra limits reset? Or do I need to make sure I switch to AHM prior to the end of June 2024? TIA

      • rcgy on 11/06/2024 - 16:47

        Can I ask how you exactly managed to convince them to not charge the "catch up" fee? They sent an email advising about the "catch up" charge, and I was foolish enough to not have screenshotted the terms and conditions of the promotion. Am I up shit creek? Should I try live chat, or phone? And try and get the woolies points in the same call, or do that first and then try and get the refund?

        • YesPleaseThankYou on 11/06/2024 - 18:12
          +1

          Can I ask how you exactly managed to convince them to not charge the "catch up" fee?

          Bupa charged it, I requested that it be refunded, and Bupa did so.

          I was foolish enough to not have screenshotted the terms and conditions of the promotion

          I posted a link to an archive I saved, see https://www.ozbargain.com.au/comment/15208720/redir

          Am I up shit creek?

          No. Even if Bupa does charge it, when you leave, any unused premium should be refunded to you.

          I just didn't want Bupa to have my money prematurely (especially when I had no intention of remaining with the insurer beyond the free period).

          • rcgy on 13/06/2024 - 13:38
            -1

            @YesPleaseThankYou: Bupa reckoned that they only had to give out the points after the 90 day mark. Where it says that is beyond me, but the dude was not interested in listening to my argument that that was an arbitrary time-frame that was not specified anywhere in the terms and conditions. So, let the payment go through on the 18th and claw it back after the points are secured?

    • YesPleaseThankYou on 11/06/2024 - 18:07
      +1
      1. Lodge your complaint here Health Customer Relations <[email protected]>
      2. If unsatisfied with Bupa's response, lodge your complaint here https://www.ombudsman.gov.au/complaints/private-health-insur…

      However, note this: https://www.ozbargain.com.au/comment/15066233/redir

      • conducked on 11/06/2024 - 18:14

        i buggered up and removed the comment, the first person i spoke to said 60 days and call woolworths rewards the second person said after 3 months ill get paid

        • coolc on 11/06/2024 - 18:48

          Seems like we need to go through trouble to get points

          • tunzafun001 on 11/06/2024 - 18:52

            @coolc: Just remember, if you need to do more (outside the t&Cs), then don't just settle for what you are meant to get anyway. Seek compensation. Otherwise they will keep pushing the boundary…looking at you AGL, Flybuys, Qantas,

  • tunzafun001 on 14/06/2024 - 00:16

    Another option after July 1.. $800 giftcards after 3 months paid.
    No free weeks, nor 2/6 month no previous cover waivers.

    https://www.westfund.com.au/campaigns/move-now/

  • firestint on 15/06/2024 - 09:58

    So, has anyone received the points?

    • Hieu Le on 15/06/2024 - 12:05

      Joined 17 March. No sign of points yet.

      • YesPleaseThankYou on 15/06/2024 - 12:26
        +2

        That's well beyond the 60-day eligibility requirement. If I were you, I'd lodge a complaint with Bupa.

        I met my 60 days this week just gone. If I don't have the points by the end of next week, I'll be lodging a complaint.

        • firestint on 15/06/2024 - 13:06

          Where can we find the 60-day term? I looked back at the archived version but no mention of that?

          • YesPleaseThankYou on 15/06/2024 - 13:06

            @firestint: Look again.

            • Hieu Le on 15/06/2024 - 13:22

              @YesPleaseThankYou: @YesPleaseThankYou Will do thanks. That was to that Health Customer Relations email you mentioned above wasn't it?

              @firestint Wayback Machine under 2c and e-mail you should have received from Woolworths

              …take out an Eligible Bupa Health Insurance Policy between 14/03/2024 and 10/04/2024 and commence your policy by 10/05/2024, maintain this policy and make all required payments for 60 days by direct debit;

              To be eligible for the offer from Everyday Rewards (Woolworths), you must (i) maintain your Eligible Bupa Health
              Insurance Policy and make all required payments for two months…

              • firestint on 15/06/2024 - 13:26

                @Hieu Le: Thanks, saw that clause too previously.

                I obviously also want the points in asap, but clause 2C only says you're considered an eligible customer all payments were made via direct debit in 60 days, it doesn't say we will get the points after 60 days. So YesPleaseThankYou is slightly incorrect here.

          • tunzafun001 on 15/06/2024 - 13:22

            @firestint: Patience padawan… The complaints will roll in. The points will land.

            Just understand Bupa take around 30 days to go literally anything.

            So they will start processing points on day 61. Might get lucky and they land on day 91.. But I'd expect 30 days past day 91.
            Lodge a complaint with Bupa. Then after 120 days, you can then lodge that complaint reference number with the PHIO.

            • tottenman on 15/06/2024 - 14:12

              @tunzafun001: Complain to who? Bupa or Woolworths? Yes email specifies that points will arrive soon after 60 day mark. No sign of points, and Bupa live chat suggests 90 days - which is false advertising and Bupa needs a fine from the ACCC if that is the case.

              • YesPleaseThankYou on 15/06/2024 - 14:22
                -2

                @tottenman: Isn't the answer obvious?

                Bupa promised the points to you. Bupa is who you should complaint to.

                Even if something stuffed up between Bupa and Woolworths, Bupa is one that made the promise and didn't keep it.

              • tunzafun001 on 15/06/2024 - 14:22

                @tottenman: Bupa complaint..
                Lose words in promo flyers like 'around' 90 days..they aren't stupid. That is intentional. Im moving on. Set a diary reminder..in 120…your call.

      • ddhar on 17/06/2024 - 09:15

        Joined 21 March, linked policy to my ER account immediately and also no points yet.

        Is contacting BUPA by phone only or is there a live chat option?

    • rubenastley on 15/06/2024 - 17:31

      Haven't received anything

  • kzl on 17/06/2024 - 16:00
    +4

    I just got my points 10 mins ago, also received an email from everyday rewards confirming it. My policy started on 16 March, so it's been just over 3 months.

    Thanks OP for posting the deal, and good luck everyone on getting your points.

    • jrjmach on 17/06/2024 - 16:19

      good to hear. Are you still with Bupa when the points arrived OR you already moved to other provider and the points still credited?

      • kzl on 17/06/2024 - 16:20

        Still with them, but switching now

    • ddhar on 17/06/2024 - 16:30

      Did you have to contact BUPA or did the points arrive without your intervention?

      • kzl on 17/06/2024 - 16:32

        I contacted them but I don't think it was relevant, the customer service basically told me to keep waiting and make sure my details match up with my everyday rewards account etc

  • Austin 316 on 18/06/2024 - 09:59
    +1

    I also got my points yesterday afternoon. I've been a member since 24th March, and still haven't cancelled my policy if that helps. I never contacted them for my points. I will cancel it now though and move onto another provider. My current plan ends 5th July.

    It's going to be my first time churning providers, so will read up on the comments here and then make the switch.

    Do I need to call BUPA for cancelling my cover?

    • I like freestuff on 18/06/2024 - 10:13
      +2

      Been a member since 21/3/24. No points yet.

      I believe you need to call to cancel. I’m going to cancel later today/tomorrow before I get charged for another month.

      You sure your current plan ends 5/7/24? Mine seems to line up with the same sign up date ie 21st of the month. Says I’ll be charged again on the 21st and I have cover until then.

      • Austin 316 on 18/06/2024 - 10:55

        Thanks. I will call them tomorrow and cancel my plan. And yes, my cover details show I am covered until 5/7/24, the last payment was on 5/6/24 and the next is on 5/7/24.

      • conducked on 19/06/2024 - 02:57

        yeah i was just charged for the 3rd month I'm waiting to get my points before i cancel and ask for a refund

  • boopaboopa on 18/06/2024 - 10:44
    +2

    For anyone else that cancelled after the 60 day mark, it looks like it may be a pain to get the points.

    I joined in mid March and cancelled in early June (just short of 90 days).

    I contacted Bupa this morning regarding the points and was told that as I had not held the policy for 90 days, I would receive no points. I advised them that the terms and conditions stated 60 days and I also had this confirmed to me when messaging Bupa to cancel (took screenshots).

    My request has been escalated and is being reviewed. Has anyone else who cancelled after 60 days got the points?

    • zozuc on 18/06/2024 - 10:46

      Thanks for feedback. I did the same and did not get points yet.

      • souths123 on 21/06/2024 - 22:36

        Yes, same! I reckon they are making you pay 2 months this time… they say 60 days but they might mean not including the free 6 weeks? If that is the case that is very deceptive. Just say hold for 90 days and be done with it. I bought on 22nd March, cancelled 3rd June, which was the day the next payment was due after the 10 weeks was up. No points yet. If nothing by 25th, I'll be putting in a complaint as someone has said they have been told to wait 90 days for the points, whereas last year it was around 70 days

    • tunzafun001 on 18/06/2024 - 12:07
      +3

      Classic Bupa!

      They are just playing the game mate, and they will lead you on for months if you carry on.
      As per 1000 times above…Lodge an official complaint. Then move on to the PHIO with your evidence. Points are yours.

      • YesPleaseThankYou on 18/06/2024 - 20:47
        +1

        I have passed my 60 days and policy will end next week.

        There's no way I'm hanging around just to get the points.

        Points can be dealt with later via a complaint.

  • zeter on 18/06/2024 - 15:44
    +1

    I got my points yesterday afternoon. I bought it on 23/03, and the policy has existed since 28/03.

    • DooDah on 18/06/2024 - 16:13

      Thanks for the update. My policy has existed since 27/3, so hopefully I hear something soon

    • strikerzebra on 18/06/2024 - 16:52

      My policy started on the 28/03 too, hopefully I receive my points soon .

    • zozuc on 18/06/2024 - 17:16

      My policy was on 24/03 but cancelled after 60 days. Do you still have policy with Bupa? Thanks

      • strikerzebra on 18/06/2024 - 17:32

        I still have a policy , didn’t want to chase Bupa without an active policy

    • souths123 on 21/06/2024 - 22:09

      Mine was 22nd March, but i cancelled just before the second payment was due but after 60 days. No points yet

  • coolc on 18/06/2024 - 18:21

    Joined 19/3 still no points

    • conducked on 19/06/2024 - 02:58
      +1

      17/3 no points still been charged for 3 months now and waiting eagerly :(

      • Your Friend on 23/06/2024 - 08:07

        Any luck guys? I'm in the same boat joined 18th and charged 3 months. No points.

  • Miss B on 18/06/2024 - 21:35
    +3

    My policy was cancelled a little over 2 months in. The person I spoke to said it would be in the third calendar month, so can be any time until the 30th June. I would still contact them about your own situation so that they know people are not going to let it go (who would, it's up to $700). The thing is they could have said you have to hold it for longer, but they didn't. If they don't want to pay out they shouldn't offer it. Anyway, I'll give them until the end of the month.

  • huey on 19/06/2024 - 07:36
    +4

    Received my $700 this morning

    • I like freestuff on 19/06/2024 - 09:22
      +2

      Join date?

      Also do you get any notification like an email or just check the rewards app?

    • strikerzebra on 20/06/2024 - 00:01

      Join date please

    • souths123 on 24/06/2024 - 11:21

      were you still paying at that time or had you cancelled after the 60 days but before the next full payment taken out?

  • mafim on 19/06/2024 - 23:05

    My cover start on 21 March, and I have already got 2 payments by direct debit on first day and after first month, but no point yet. next payment day would be 21 Jun, probably BUPA changed to 3 month this year？

    • camMMM on 20/06/2024 - 10:39

      Ahhh I hope not!

      When did you receive your bupa linking to everyday rewards confirmation email? I joined the 19th and received that email on the 29th.
      I'm hoping the 29th it'll come 🙏

      • souths123 on 21/06/2024 - 22:28

        I never received a linking email from bupa? Had nothing showing when i joined so i did a manual joining again through everyday rewards app to be sure, rang bupa to make sure it was on there as there was nothing i could see to show it was linked. Still waiting for my points.

      • mafim on 24/06/2024 - 10:53
        +1

        Same as yours on 29th March.

    • souths123 on 21/06/2024 - 22:30

      Why would you have a direct debit after 4 weeks of joining if you joined with the code? Should have had 6 weeks free after the first payment taken out? You sure you entered the code when joining?

      • mafim on 24/06/2024 - 10:56

        Bupa took a full month payment on the day of joining, and after one month they took another payment around 2/3 of the monthly payment. After that, it's the 6 weeks free.

  • nomekop on 21/06/2024 - 00:20

    I joined the policy on mid April. I did it over the phone, and the costumer service representative I made it clear I was elegible for the Everyday Rewards points. However, I just realised I used a credit card, and at no point the costumer representative said this will waive the promotion. I am willing to fight, as I made it very clear throughout our conversation. What are my chances of suceeding?

    • adamonline on 21/06/2024 - 08:46
      +2

      There should be no issue with using a credit card to pay. Their use of the term Direct Debit includes having the payment taken from a credit card account.

      • nomekop on 21/06/2024 - 11:16

        Thank you!!

  • souths123 on 21/06/2024 - 22:07

    I joined 22nd March and cancelled it on 3rd June, just before the next payment was taken out. That was well after 60 days. No points yet… someone else said they were told 90 days, which would be around 24th June…. if nothing by Tuesday I'll be contacting

    • I like freestuff on 22/06/2024 - 14:34

      I joined 21/3/24 and canceled yesterday so technically was covered for 91 days just before the next payment was due. No sign of any points.

      I never got a confirmation email from Bupa confirming my rewards account had been linked like some others here but I linked my Bupa account through the rewards app the same day I joined and got a confirmation email from that.

      Will keep waiting for a week or two.

  • Nat000 on 22/06/2024 - 19:36
    +1

    I bet bupa is waiting to pay out the points until after June 30th, to try and stop people churning to another health insurance company with the June 30th deals expiring.

  • fly121121 on 23/06/2024 - 09:49
    +2

    95days alrady，no points, cancelled on the end of free week 28/5.

    and called bupa on 30th said it should be around 90days. call woolworth on the same day said they would send a letter to bupa and request the eligible check.

    22/6 called woolworth said no reply from bupa yet. and indicates that it might need to be stay with bupa until the points can honor to you. argued with the T&C did not mentioned this, however rewards team said they have no idea. will try to call bupa on monday. rewards team said it wont help with the letter even i call bupa.

    looks like it will be a long way to trace the points.

    • souths123 on 24/06/2024 - 11:18

      thanks for the info. The T&C definitely said just had to stay 60 days min and pay any payments required. I cancelled on the last day of the 6 weeks free (3rd June….joined 22nd March) just before next full month payment to be taken out, so longer than the 60 days mentioned in the T&C Seems like it is going to be a sht fight getting these unless you stayed with them well past the required amount of time and had 2 full payments taken out….seems some that have done that got their points, whereas others who cancelled after the 60 days aren't getting them automatically this year.

      • fly121121 on 24/06/2024 - 13:12

        Anyone had screenshot of the t&c. I am going to argue with them everyday from now on.

        • souths123 on 24/06/2024 - 13:13

          there is a link to the T&C on page 5 clearly says you just have to have the policy for 60 days and have paid anything owed during that time

          "Up to 140,000 Everyday Rewards Points (equal to $700 Everyday rewards dollars) - Terms and Conditions
          1. Up to 140,000 Everyday Rewards Points (equal to $700 Everyday Rewards Dollars) Everyday Rewards Offer:

          Eligible Customers will receive:

          70,000 Everyday Rewards points (equal to $350 Everyday Rewards dollars) on a single, combined Domestic Hospital and Extras product or packaged product issued by Bupa (exclusions apply)
          or

          140,000 Everyday Rewards points (equal to $700 Everyday Rewards dollars) on a single parent, single parent plus, couple, family or family plus combined Domestic Hospital and Extras product or packaged product issued by Bupa (exclusions apply)
          To utilise your Everyday Rewards points as Everyday Rewards Dollars, you must be a member of Everyday Rewards and choose 'automatic savings’ or 'Bank for Christmas' as your rewards choice, otherwise your points will be converted to the preference you have selected in your Everyday Rewards Account.

          1. Eligible Customer

          To be an Eligible Customer for this Offer from Bupa HI Pty Ltd (Bupa) and Woolworths Group Limited (Woolworths) (the Everyday Rewards Offer), you must be;

          a new Bupa customer: you must not have held domestic Bupa health insurance within the last 12 months of their join date;
          are an Australian resident over the age of 18;
          take out an Eligible Bupa Health Insurance Policy between 14/03/2024 and 10/04/2024 and commence your policy by 10/05/2024, maintain this policy and make all required payments for 60 days by direct debit;
          provide one registered Everyday Rewards card number to Bupa on sign up or link your Bupa and Everyday Rewards accounts within 30 days of joining. Only one registered Everyday Rewards card can be linked per Bupa policy. Note: the surname for your Rewards account must match your surname or that of another member within your Bupa policy. If you do not wish to join Everyday Rewards to receive the up to 140,000 Everyday Rewards Points (equal to $700 Everyday Rewards Dollars) Offer, you will still receive the 10 weeks free health insurance (6 weeks free in year 1 plus 4 weeks free in year 2) and 2- and 6-month waiting periods waived on Extras from Bupa provided you satisfy the relevant Offer eligibility criteria.
          provide the promotion code “10WEEKSPLUS” on sign-up; and
          provide a valid email address upon joining Bupa."

          now are they going to say it is 60 days paid on TOP of the 6 weeks free?? i.e. 15 weeks total?

          let us know how you go

          • fly121121 on 24/06/2024 - 13:24

            @souths123: Thanks for that

            • souths123 on 24/06/2024 - 13:25
              +1

              @fly121121: should have said page 5 of this thread. Someone shared a link of the t&c for this deal

              • fly121121 on 25/06/2024 - 21:08

                @souths123: called bupa this afternoon around 5pm, the only thing i mentioned is " i am calling back to double check what is going on with my rewards points?"

                the lady then check everything together with the T&C then said will help me put through to a case manager who will contact me within 6 to 7 business days. she is very nice and help me check all the little requirement and did say "it looks like all should be eligible", but she doesn't know why the rewards points not showing up and if the rewards point can be rewarded to an non activate member. so a case manager will help me with the points.

                i did not even need to mentioned anything about the T&C. the whole 30 mins processing time is just the lady checking the T&C herself. let's see what will happen when the case manager contact me.

                • souths123 on 26/06/2024 - 07:07

                  @fly121121: thanks for the update…finally a reasonable person, actually listening to you and chasing up. I will wait to hear what you find out, then if I haven't received my points by then, I will be chasing up too. Hopefully they will get the message to pay the points, otherwise there will be a lot of complaints put in to the relevant bodies about them

  • strikerzebra on 24/06/2024 - 11:22

    Bupa chat has again said your policy will need to be active and points will be paid after 90 days , so bad . They said if you cancel after 90 days you won’t get the points

    • tunzafun001 on 24/06/2024 - 11:38

      "I wish to make this a formal complaint" .. Take a screenshot of said chat, send it (along with the complaint # and the T&Cs) to the PHIO.

      NEXT…

  • Your Friend on 24/06/2024 - 12:31
    +1

    I just followed up with support and they told me the points will be transferred before end of month.

    For reference I joined 18th March and am still a member

    • ddhar on 24/06/2024 - 13:55

      I was told the same thing. By end of month. Joined around the same time and still a member.

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