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Switch to Superloop and Receive a $100 Digital Prepaid Mastercard @ Econnex

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Switch to Superloop and Receive a $100 Digital Prepaid Mastercard @ Econnex
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AssociatedManyo on 24/06/2024 - 12:51 econnex.com.au (564 clicks)
Last edited 24/06/2024 - 12:54 by 1 other user

To be eligible to receive the $100 Digital Prepaid Mastercard you must sign up via https://www.econnex.com.au/ozbargain-superloop and have successfully activated your broadband service.

*** T&Cs applied***.

***Your Broadband Plan must be activated within 30 days from the date of application.

***Eligible Recipients will receive the applicable Card/s by email up to 90-120 days after connecting to the relevant plan/s.
***The Mastercard Digital Gift Card requires activation within 30 days from the date of issue.

***The Mastercard Digital Gift card will expire 90 days after delivery.

***When the request for a switch or connection cannot be completed, is unsuccessful, or a request is made for the cancellation of your Broadband Plan within the first 45 days from the date of activation, you will not be eligible to receive any Card.

***Econnex Comparison will not replace expired, lost, stolen, or deleted Digital Prepaid Mastercard.

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Comments

  • jv on 24/06/2024 - 12:55
    +14

    Switch to Superloop

    Nah…

  • One2catch on 24/06/2024 - 13:00
    +7

    Good offer if you are happy to sell your details but superloop has dropped the ball since their membership push.

    • khrome on 24/06/2024 - 16:55
      +1

      In what way? I've been with them for several years and have always had great customer service.
      Ok perhaps not quite so good. On the phone to them now and sounds like I'm talking to someone in an overseas call centre. When they were Nuskope they were much better and always got Aussies to talk to. Fortunately I hardly ever have to ring about any issues.

  • Spendmore on 24/06/2024 - 13:04
    +4

    Customer service is worse than Optus so if you know you know.

    • Zimbyzim on 24/06/2024 - 15:30
      +2

      100% agree with this.
      Got promised a pro-rata for cancelling early and still chasing this.
      Their international links are good, but customer support is the worst.
      Didn’t notice and congestion which was nice but prob won’t be back.

  • lordra on 24/06/2024 - 13:08
    +19

    Beware the 30 days notice period.

    • jv on 24/06/2024 - 13:14
      +1

      Yep, hidden away in the T&C's

    • Zimbyzim on 24/06/2024 - 15:30
      +2

      Haha yep got bitten by this.
      Their accounts can pro-rata if you complain heavily, but take this from someone who is still chasing payment.

  • freedomofspeech on 24/06/2024 - 13:14

    just swapped for 99$ cash back

  • Dealr on 24/06/2024 - 13:22
    +3

    Just bumped their prices up. First time I contacted them, brilliant service. Next time the person didn't know what NAS storage is, even after explaining. And then clearly guessed what my problem was but acted as if it was fact. And also laughed throughout the phone call at what I can only assume was something another co-worker was doing in the background.

  • Be Happy on 24/06/2024 - 13:24
    +4

    Used superloop for 6 months on opticomm service and never had any issues with the internet. Always gave me around 108/19mbps on 100/20 plan throughout the day and night.

  • Martyroz on 24/06/2024 - 13:24
    +6

    PSA - Superloop T&C's. Incredulous definition of 'any time' here:

    Cancelling Your Plan
    You can cancel your Superloop nbn Home Broadband Service at
    any time by giving Superloop 30 days' notice.

    • clot10 on 24/06/2024 - 14:59

      Which ISP's don't need notice?
      JIC I need to churn from Leaptel

      • muzzamo on 25/06/2024 - 09:05

        Aussie?

  • Damonator84 on 24/06/2024 - 13:28
    +5

    Thanks for dogging your loyal customers and increasing prices while you serenade your new customers.

    -_-

    • Dealr on 24/06/2024 - 13:33
      +2

      ✅

  • mudguppy1 on 24/06/2024 - 13:42
    +3

    never again

  • xlynx on 24/06/2024 - 13:45
    +3

    You can find people who hate every RSP. Bottom line is Superloop is not the best, but it's above average.

    • mudguppy1 on 24/06/2024 - 13:58
      +9

      Leave at "anytime with 30 days notice" is simply there to restrict and confuse churns to other RSP's. Poor form.

      • xlynx on 24/06/2024 - 14:12

        Very weird to downvote my opinion. I'm not downvoting yours.

    • xlynx on 24/06/2024 - 15:07
      +2

      I'll elaborate on why I think Superloop is above average:

      • I think it's not as good as Aussie Broadband, which is the most premium service imho, however it costs less than Aussie.
      • They post CVC graphs and their network is decent.
      • The friend referral discount is pretty good.
      • You can opt out of CGNAT in the member portal, and you can also double your speed for 5 days per month without charge.
      • I have found their support helpful, I didn't get a runaround from an overseas service desk. Although, it was them that broke my service in the first place, so that's a neutral.
      • The 30 day thing sucks for honest people, but I used to work for an unrelated RSP, and they had a lot of new customers blocking their CC / reversing the charge and abusing the instant churn. There are so many RSPs now, enough that you can perpetually churn without ever paying, so this probably has to happen industry wide, unfortunately.

      Just my opinions as a customer for four years. Again, they are not the best but you can certainly do worse.

      • Zimbyzim on 24/06/2024 - 15:31
        +1

        Dodo enters the chat…

      • JaxSantiago on 24/06/2024 - 15:54

        The friend referral discount is pretty good

        Just realized I never got the refer-a-friend referral credit. Damn. I guess too late now since I'm jumping ship next month (not willing to pay $95/month for 100/40).

        Generally had good experience with Superloop. Except that there were times they missed notifying me of planned NBN outage, or when I'd get disconnections that seem to auto-fix after a few minutes, or sometimes would require a modem restart.

      • BadGiraffe on 24/06/2024 - 17:08

        Hold on… You can double your speed for 5 days for free? Is this in the customer portal?

  • bunnybash on 24/06/2024 - 13:48
    +3

    I’m leaving them because of the price increase.

    • brocky2006 on 24/06/2024 - 15:25

      Where r u going? Thinking of doing the same

      • Mibo on 28/06/2024 - 00:31

        I went to Pronto Broadband, they're a superloop reseller but somehow cheaper than superloop.

    • BadGiraffe on 24/06/2024 - 17:17

      I haven't tried, but do you think they could do a deal for you? I'm going to try at some point.

  • Alpha-q on 24/06/2024 - 13:48

    Can it be clubbed with sb cashback?

    • AssociatedManyo @ Econnex on 24/06/2024 - 13:52

      Hey Alpha-q unfortunately, this offer cannot be clubbed with a cashback offer.

  • cerealJay on 24/06/2024 - 14:00
    +5

    They're desperate after so many people left recently, including long-time customers like me.

    Something happened to Superloop… at some point they became…. a-holes? I'm glad to be out of there. They stuffed up my account more than once over the time I was with them.

  • sydboy007 on 24/06/2024 - 14:05
    +2

    I signed up in january with the woowlrths egift card promo and still haven'et received the card.

    • AssociatedManyo @ Econnex on 24/06/2024 - 14:12

      Hey sydboy007, kindly share your reference number to track your application.

  • Laziofogna on 24/06/2024 - 14:10

    Do we need to change router every time we move from one provider to another? I've been with Optus for years but I want to change and have to get a new router would defeat the advantages of lower monthly fees

    • AssociatedManyo @ Econnex on 24/06/2024 - 14:16
      +1

      Hey Laziofogna, No it's not necessary to get a new modem every time, Customers can use the same modem itself but they need to check with their current provider if the modem is unlocked and can be used by other providers.

  • 367 on 24/06/2024 - 14:22

    With Superloop now, not particularly happy with them any more, what's the current recommendation for a better ISP?

    • mr_asstight on 24/06/2024 - 14:30

      Because of price or performance?

      • 367 on 24/06/2024 - 14:31
        +2

        Price and support. Network performance is still good but I've had to call them a few times because of NBN infrastructure-related issues, involved a lot of time on hold and answering stupid questions.

        • Whodis on 24/06/2024 - 19:11

          I gave up after having like almost a week of random outages last time and went to Telstra because of the free 4g failover.

    • JaxSantiago on 24/06/2024 - 14:57
      +1

      If you're a CBA customer, More Telecom. That's what I am looking at anyway.. churning in next week

      • Fish and Grits on 24/06/2024 - 15:30

        I’ve just done it. No issues after a weekend of streaming and WFH today

      • penguinswillrise on 24/06/2024 - 23:15

        What modem/router do you have for churning? I see risk in many ISPs and don't want to have to keep forking out modem costs if/when it doesn't work out.

        • JaxSantiago on 25/06/2024 - 11:24

          I'm on HFC. Using Asus AX1800 router currently.

      • 367 on 25/06/2024 - 10:20

        Not with CBA unfortunately

        • brocky2006 on 25/06/2024 - 10:24

          Exetel seems cheap. Can't comment on service.

      • powerful9990 on 25/06/2024 - 22:30

        But that offer is only for 12 months with More Telecom. What happens after 12 months expire?

        • JaxSantiago on 25/06/2024 - 22:36
          +1

          Find the best deal available by then, then switch. Repeat.

          At the rate things are going, it looks like loyalty does not pay.

  • MeesusEff on 24/06/2024 - 14:46
    +3

    I've signed up via Econnex twice, last one was Superloop in August. Got my gift cards both times. Couldn't care less about my details as it's already been breached so many times.

  • Deceptic0n on 24/06/2024 - 15:15
    +1

    I am very happy with them . So far I have used Superloop at 3 different places while I was renting . Never had a problem and the connection was stable all the time.
    Also, the free upgrade to the next speed tier ( for 24 hours , 5 times per billing cycle , upto 30 days accumulated ) is another win.
    You can activate free upgrade from the web portal or the mobile app and it will be activated within 10-15 minutes . You can schedule it as well .
    Highly recommended !!

  • sogai on 24/06/2024 - 15:40

    My address doesn't come up with econnex address searcher but comes up on superloop website. How can I get this deal?

    • AssociatedManyo @ Econnex on 24/06/2024 - 15:45

      Hey Sogai, Kindly DM us your address to check from our end.

  • phoenix17 on 24/06/2024 - 16:11

    If I have two properties, am I eligible for 2 x $100?

    • AssociatedManyo @ Econnex on 24/06/2024 - 16:37

      Hey phoenix17, yes you will be eligible for 2x $100 if you have 2 separate properties. Please make sure you use https://www.econnex.com.au/ozbargain-superloop link only so that both applications are correctly tagged.

      • mr_asstight on 24/06/2024 - 23:27

        I signed up but no confirmation from superloop. Why not?

    • phoenix17 on 25/06/2024 - 11:05

      I ordered yesterday and got connected for one of my properties, churn from Leaptel went smoothly. Strangely, however, this morning I received a cancellation email with no explanation, I never requested a cancellation. Called CS and they said it was a mistake and there was no cancellation pending on their end?? Superconfused..

  • Raj09 on 24/06/2024 - 17:12

    Love superloop

  • Chadlynx on 24/06/2024 - 20:59

    Sadge, I literally placed an order for superloop yesterday :(

  • repeat on 25/06/2024 - 10:12

    I am with leaptel, and just been invoiced for the next month - do I need to give a certain amount of notice to them first, or can I just order with econnex for SL to port over on the last day of the current billing period?

    • repeat on 25/06/2024 - 16:20

      In case others are in a similar situation, I spoke with Leaptel and advised them when I was porting out , as this is before the next invoice issue date they have made the cancellation effective one day before the next invoice is issued.

  • MurahMeriahOy on 25/06/2024 - 11:35

    Im trying to register with this. Why I have this New Development Fee for $300?

    • AssociatedManyo @ Econnex on 25/06/2024 - 12:25

      Hey MurahMeriahOy, kindly DM us your address, so that we can check from our end.

  • Jolakot on 25/06/2024 - 13:48

    Why does your OTP rarely work? I've switched with you guys a few times and it's always such a pain, takes a good few tries over multiple sessions to just get a code.

  • mr_asstight on 25/06/2024 - 15:16

    Econnex is a mess!

  • hardik1us on 25/06/2024 - 15:39

    How many days you have to keep internet to be eligible for giftcard?

    • AssociatedManyo @ Econnex on 25/06/2024 - 15:43

      Hie hardik1us, When the request for a switch or connection cannot be completed, is unsuccessful, or a request is made for the cancellation of your Broadband Plan within the first 45 days from the date of activation, you will not be eligible to receive any Card.

      In simple words, you must stay connected with your retailer for 45 days to be eligible for the gift card.

      • hardik1us on 25/06/2024 - 15:46

        Thanks for quick reply… so it seems like you have to keep it for atleast 3 months or 90 days, because as per above condition you can not request cancellation until 45 days and Superloop requires 30 days notice for cancellation.

      • powerful9990 on 26/06/2024 - 07:21

        @manyo I want to sign up this deal, but my current promo plan expires on 27/07/24. Econnex say this deal has to be signed up by 28/06/24, how can I switch?

        Is it possible to get apply through Econnex now and get connected with super loop later?

        • AssociatedManyo @ Econnex on 26/06/2024 - 13:13

          Hie powerful9990, as per terms and conditions, your Broadband Plan must be activated within 30 days from the date of application. Yes, you may apply through Econnex now and connect with Super Loop later.

  • 6828 on 26/06/2024 - 16:09

    I was about to sign up to Superloop and thought "I'll just check Ozbargain first". (My Aussie post 100/40 plan is about to expire)

    I'm glad I did!

    I've proceeded with an application weighing up the comments about customer service levels at Superloop, but having been with some of the worst service providers before (Belong, Netspace and Telstra for example) I'm not sure Superloop could be any worse than those.

    I never want to interact with an ISP unless they have done something wrong or there is major and lengthy issue with the service.

    I've signed up to the 1000/50 connection, because I spend more time watching streams than I work in my day job. Plus if my budget can afford the extra coins over the 100/40 plans I've had in the past, why not splurge a little.

    Wish me luck with the service. I hope I wont need it ;)

    Thanks for the deal Econnex!

  • Selka on 27/06/2024 - 10:08

    Hi if i sign up to an Opticom service does this promotion still apply?

    • AssociatedManyo @ Econnex on 27/06/2024 - 12:56

      Hie Selka, yes you may sign up for an Opticom service, this promotion will still be applicable.

  • powerful9990 on 28/06/2024 - 22:54

    Dodgy Econnex! said that the promotion will be valid until 28/06/2024 and it's 10:53 pm and they have took down their page and you can't sign up anymore.

    GL to all who signed up via this dodgy Econnex.

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