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nbn 100/20 $49/Month for 6 Months @ Spintel

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nbn 100/20 $49/Month for 6 Months @ Spintel
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NITINR on 24/11/2022 - 01:01 spintel.net.au (10717 clicks)
Last edited 30/11/2022 - 14:32 by 3 other users
BF20

From Facebook Ad,

Black Friday Sale is now live on SpinTel and you can save an extra $20/mth for 6 months in addition to the current offer!

Get a 100Mbps nbn plan only at $49/mth - https://www.spintel.net.au/lp/home/promo-nbn

Get 120GB 5G SIM-only mobile plan at $26/mth- https://www.spintel.net.au/lp/home/promo

Use code BF20 during checkout to grab this offer.

Please note that the offer is valid only with a purchase of a new plan made between November 22-30, 2022.

Save the code ‘BF20’ and share it with your friends so no one misses out on this amazing deal!

Mod note: Please do not ask for, or offer referrals in the comments. Post in the Classifieds > Wanted section to split the referrer bonus with a willing participant. As the referral offer is for the referee only, we won't be adding it to OzBargain's random referral system

Referral Links

Referral: random (106)

Referrer get monthly $5 off for every referee who signs up to an NBN plan, for as long as the referee stays with SpinTel
Referrer get monthly $1 off for every referee who signs up to a mobile plan, for as long as the referee stays with SpinTel

This is part of Black Friday / Cyber Monday deals for 2022
Internet Black Friday Broadband nbn

Related Stores

SpinTel
SpinTel

closed Comments

    • Kjookk on 01/12/2022 - 17:23

      Did you have to pay for anything to cancel since you barely used the service?

      • rav_stk on 02/12/2022 - 13:19

        The consultant was not sure if I need to pay anything. She told me to wait a couple of days to find out. I told them though, I am not going to pay anything as I didn't use any of their services. I wanted VoIP with the internet and the billing already started with VoIP nowhere in sight. Thankfully I didn't cancel my current provider otherwise I had trouble working from home.

    • JungliChilli on 02/12/2022 - 07:35

      It just transfers to an actual human if the bot can't assist. Was easy as in my opinion

  • Danstar on 01/12/2022 - 18:57

    Finally connected. Getting about 10-15%% lower speeds (peak time), but saving 50% on price so I'll keep it for now

    Checked the kids Xbox. Nat now says open; before used to be strict or mid(or something similar) and the Xbox speed test was over 95Mbps

    • Danstar on 02/12/2022 - 09:29

      Down: 87Mbps
      Up: 13-15Mbps

  • lordrupertliverpool on 01/12/2022 - 20:16
    +1

    Newcastle getting 46 Mbps and 23 ms ping.

    Absolute garbage considering I was getting better speed and lower ping on an ABB 50/20 plan.

    Can't imagine paying full price for this.

  • BinnyC on 01/12/2022 - 22:35

    How would i know if i have switched over to Spintel?

    • Chuppa on 01/12/2022 - 22:56
      +2

      The fact you would have needed to reconfigure you modem/router with PPPOE details would be the giveaway.

      Check your order detail page - there's a link in the emails from Spintel. You can also check https://www.whatismyisp.com/

      • kehuehue on 02/12/2022 - 11:30

        its weird they are asking me the MAC+serial address for both the NBN device and my router

        if they hacked, im not sure how damaging that could be.

    • Danstar on 02/12/2022 - 06:03
      +1

      They also send you an SMS saying you're nbn is now active

  • yellowfever on 02/12/2022 - 06:58
    +2

    94/16
    Metro Melb
    6.58am

  • seniordoc on 02/12/2022 - 11:03
    +1

    Tried to join last Saturday from Superloop at 9am. I have to autopay Superloop on Sunday. Nothing happened at 11 am. Call Spintel, waited for 1 hour. Then I was told because no Technical team at Weekend, I have to wait until Monday before I can be ported.

    I have to cancel the application because otherwise I have to pay the monthly fee for Superloop.
    Went to Launtel. Ported to Launtel in 10 minutes. Good speed. Did not bother to try Spintel again, because really have no time on Monday and Tuesday.

    May try next time after Spintel has finished absorbing the new batch of customers, and offers a good deal again.
    It is NOT good that you cannot port on Saturday morning!

    • yellowfever on 03/12/2022 - 03:13

      Just avoid signing up too close to your payment cycle date. Easy. That's your fault mate.

      • Jackson on 05/12/2022 - 14:31

        I thought porting didn't work on the weekend for any service providers?

  • BinnyC on 02/12/2022 - 11:10

    Still waiting for connection and my plan ends today with my current provider. I guess will be left with no internet for few days now

    • kehuehue on 02/12/2022 - 11:29

      its pretty terrible customer experience for NBN.

      im waiting 2 days now and they told me a tickets been created and wait 2-5 business days.

      luckily im with Launtel so I can extend day by day

      • BinnyC on 02/12/2022 - 12:00

        That's what they told me as well. I am.with Superloop and don't think i have the option of going day by day basis.

        • JungliChilli on 02/12/2022 - 15:56

          placed an order on Monday, I called them up(yesterday) and said I need to be connected by tomorrow latest and said they'll escalate and do their best to activate same day or next day. I was connected yesterday 3 hours after speaking to them.

          Try calling them and be friendly.

          • BinnyC on 02/12/2022 - 16:33

            @JungliChilli: I escalated via live chat as couldn't get through call after waiting for like 45min.

            The status has changed for ticket raised to in progress.
            I have followed up like 3 times since then.

            • aladdin on 02/12/2022 - 18:03

              @BinnyC: same boat i end up signing launtel for day by day rather than no internet during weekend.
              no modem nbn box MAC and serial no, no DL and copy needed…and connected within 5mins!!!! after 5pm
              Be very nice still no luck.

  • trblvb on 02/12/2022 - 12:04

    Very Happy with SpinTel
    90/17
    Brisbane/Metro
    11am

    • G-rig on 02/12/2022 - 15:58

      Ping?

      • trblvb on 02/12/2022 - 17:36

        92/17
        Brisbane/Metro
        4.30pm
        Ping 39

        • G-rig on 02/12/2022 - 19:12

          Surprised you getting decent speeds, was only getting 65-70 out of the advertised 100.

  • Hellcat on 02/12/2022 - 13:32

    Got connected today. Getting 95/15 but the connection disconnected a couple of times . Hopefully will not be a recurring incident . Was not able to get in touch with support and gave up after an hour of trying.

  • Ben1985 on 02/12/2022 - 15:30

    I ended up churning, but it honestly wasn't worth the hassle. SpinTel were hopeless during the churning process, as they didn't correctly activate the account (subsequently resulting in failed authentication), and then the support representative was adamant that it was a router configuration issue and that I should perform a hard reset (it wasn't and I didn't). Currently, my network speed is a paltry ~10/0.5Mbps and the connection is so unstable I can't even perform a basic deployment for work (I'm working from home). It's impossible to contact a support representative within a timely manner to get them to investigate the issue. Finally, adding insult to injury, Exetel is trying to charge for an additional month of service (even though I cancelled ~7 days prior to the end of the billing cycle). It seems that others have had more positive experiences, so perhaps I'm just unlucky.

    • Ben1985 on 05/12/2022 - 17:35

      Just a quick follow-up, to SpinTel's credit, they resolved the abysmal network speed within ~4 hours after reporting the fault/issue by performing a 'network reset' on their end, whatever that entails. I can still only achieve ~53/12Mbps due to being stuck with FTTN and an excessive distance to the node, but this is obviously beyond SpinTel's control.

  • xenobium on 02/12/2022 - 17:32

    just connected, essendon, victoria. 91/15 speed test. seems ok so far. ping 28ms - about 10ms higher than leaptel before this

    • aladdin on 02/12/2022 - 17:57

      how long does it take? when did you place your order?
      i have placed on 30/11 now still yet activated
      have already cancelled SL due to last day yesterday
      dont think they will activate during weekend and have to sign up Launtel for daily internet for weekend.
      launtel activated in less than 5 mins!!

      • BinnyC on 02/12/2022 - 18:31

        How much is per day with Launtel and what inclusion?

        • aladdin on 02/12/2022 - 21:22

          I got the $2.50 per day 50/20 I think. Will have during weekend and hopefully I will be connected by Monday.

  • Ben1985 on 02/12/2022 - 19:00

    In addition to my previous message, I have received my first bill from SpinTel for $53.90. Seemingly the advertised $49.00 monthly didn't include the 10% GST?

    • MaximumEffort777 on 02/12/2022 - 20:05

      Surely not? That’s got to be a mistake.

      • moardiscount on 02/12/2022 - 21:11
        +1

        From my email.

        Your first bill is a little different, we have aligned you to one of our billing periods with pro-rata charges. You will receive your next bill on approximately the 7th of next month.

        • MaximumEffort777 on 02/12/2022 - 22:14

          That makes sense then.

        • Ben1985 on 05/12/2022 - 17:28

          Well spotted. I tried to downvote myself. Seemingly, purely coincidental that the pro-rata charges were 10%.

    • RenewableInitium on 03/12/2022 - 11:07

      They calculated it monthly payment, so the first one would include some more days. It states in their email.

  • 18 on 02/12/2022 - 22:53

    Was anyone able to transfer their home number over?

  • nickw444 on 02/12/2022 - 23:29
    +3

    False speed claims on their website/plans. Advertised 100/20. More like 90/12 in actual terms. Also took 3 days for them to activate/churn from ABB (not to mention the connection happened at exactly 1PM today just as I was about to jump into a string of afternoon meetings over zoom with no time to reconfigure my router for PPPoE).

    Definitely wouldn’t be paying full price for these speeds/connection quality. Not in a million years.

    Here’s a comparison pre churn vs post churn ABB vs Spintel: https://imgur.com/a/NRu1OVW

    Queried their support in online chat who stated “it’s up to 100/20”. Funny that, since the ACMA very clearly state that RSP’s cannot use that terminology anymore.

    must not use the term ‘up to’ in any claim you make about broadband speed

    https://www.acma.gov.au/nbn-service-rules-telcos

    • yellowfever on 03/12/2022 - 03:19

      Nice find. End of the day it's $50 a month with 10mbps less than the top tier providers
      Yes their advertised speed is misleading and that's not good

      • G-rig on 03/12/2022 - 09:56
        +1

        Many are getting speeds much less than that, I could only get 65mbps with 30-40ms ping.

        Better to keep my good 50/20 connection (but ended up upgrading the plan while still in the promo period anyway).

  • chargrillcharlie on 03/12/2022 - 08:03
    +1

    Signed up last Saturday for connection on the 30th and still not connected.

    Followed up on live chat/Whatsapp repeatedly the last couple of days and kept getting told the issue was in progress and they would get back to me. My superloop ended yesterday so now without internet until Spintel gets this sorted.

    They keep saying "2-5 business days" but you would think if I had signed up for the deal 4 days before the requested connection date they could've got the ball rolling..

    • chargrillcharlie on 05/12/2022 - 16:59

      Got connected today finally after ringing again this morning - 93/15 7ms ping.

  • RenewableInitium on 03/12/2022 - 11:51
    +1

    just sign this up, so their speed will be recorded https://www.accc.gov.au/business/business-operations-and-cos…

    • G-rig on 03/12/2022 - 11:53

      DOB em in ..
      Class action haha

  • Nuggz10 on 03/12/2022 - 15:20

    88/15, 9 ping. syd metro

  • PingPongPikachu on 03/12/2022 - 15:31

    78/15 , 16 ping. 2118 HFC. had to follow up on whatsapp, and chase for the login details. its not the same as the account login. My nbn box had green lights on friday so should have chased them earlier for it.

  • ozbagends on 04/12/2022 - 01:25

    93/14, 8 ping - pretty happy!

    https://www.speedtest.net/result/14025056749

  • lordra on 04/12/2022 - 22:08

    I'm unable to play my online games anymore.
    Connected to the 5GHz on my new router TP-Link AC2100.
    min: 22 ms
    avg: 436.3 ms
    max: 2222 ms
    median: 271.0 ms
    48/10, speeds are inconsistent. Since I'm FTTB, I max out at 60 which is okay. But I hardly ever see 60. Even at 2AM.

  • BinnyC on 05/12/2022 - 14:09

    My wireless download speed is only 15.2mbps?

    Can someone advice?

    Restarted modem but it will max out at 20mbps..

    • Danstar on 06/12/2022 - 08:09

      Try a different Wifi channel or use the 5ghz band

  • Madelaide on 05/12/2022 - 14:16

    Anyone else still waiting to be connected? I put in the nbn order on 30/11

    • gp03s on 05/12/2022 - 15:00
      +1

      took them a week for my order to be connected (ordered on the 28/11, connected today, 5/12).

      • Madelaide on 05/12/2022 - 15:02

        good to know I'm not the only one. did you have to contact them at all?

  • dasher86 on 05/12/2022 - 15:25
    +1

    I signed up on the 25/11 and only got connected today.

    Only to be hit with a red light optical fault.
    Now i need to wait 2 days to be contacted by their faults team.

    i was in contact with them a few times.

  • malcom on 05/12/2022 - 16:58

    Got activated today and I'm noticing that my VPN to my home is no longer working. Does SpinTel block incoming ports?

    • malcom on 05/12/2022 - 17:18

      Ah just realized spintel is using CGNAT..argh.

      • G-rig on 05/12/2022 - 20:46

        Pros and cons.. it's another later of protection. do you prefer a public IP? People can see your exact location so you should set up a full-time VPN otherwise?
        Leaptel you can enable/disable yourself, on the webpage.

        Anyway cheapest isn't always best, I can imagine most people wished they had stayed with their previous provider.

  • smokenmirraz on 05/12/2022 - 18:07

    Just connected this afternoon after longer than the 2-5 busines days since sign up. Connection speed in northen melbourne suburbs @ approx 6pm: 93/9

  • Alanw on 05/12/2022 - 19:59
    +1

    Starting to regret. We have been without internet for 4 days. I have been trying to call Spintel since last Friday. Waited on the phone for more than 2 hours today and no one picked the call. Chatted with someone online at Spintel, asking to charge me $150 for an NBN technician to come and troubleshoot. The connection was fine every single time with previous nbn retailers.

  • shg113 on 05/12/2022 - 20:34

    I read some of the negative reviews and was crossing my fingers it won't be me…
    Because of the good price I signed up last week on 28th, nothing happen the next day, and following day, Wed nothing, I had to call and chased them twice.
    Finally after 4 days I was connected on Fri. Speed have been HORRIBLE. Before I'm on the 50mb plan, and usually getting around the 40s mbps with Mate, Tangerine and even better with ABB. Now I am getting these on https://www.spintel.net.au/speedtest

    21 Mbps / 14 Mbps 52.7 ms 205.2 ms
    36 Mbps / 16 Mbps 49.3 ms 12.0 ms
    22 Mbps / 16 Mbps 63.8 ms 295.5 ms

    I've tried other speed test too and its all over the shop, best was once 60s, and sometimes just over 10mb. Even youtube is now buffering.
    it can't be my router either, i've rebooted them and with other providers it has never been an issue

    I'm planning to leave at the end of this month maybe earlier if i can't take it, just wondering since its a month to month contract i only have to pay $49 and nothing else right?

  • G-rig on 06/12/2022 - 08:27

    I cancelled straight away and was able to reverse the churn with my previous ISP. They didn't read the account notes not to proceed and glad i did looking at all the comments. I knew it wouldn't be very good areas other than SYD thanks to @SimAus007.

    Getting pretty good speeds with Leaptel and would recommend them 100%. The customer support is great too, get through on the chat straight away.

    constantly 105-107Mpbs, ping 7-8ms with router test or 9-12ms speedtest

  • dasher86 on 06/12/2022 - 10:17
    +1

    so far customer service has been a joke.
    I wish i never signed up with them.

  • K01 on 06/12/2022 - 11:05

    Order submitted on 30/11, just connected, 95/18mbps at 11 am. South Morang POI

  • lilchonk on 06/12/2022 - 23:29

    Damn bummed I missed this. My Telstra 5G blows

    • G-rig on 06/12/2022 - 23:38

      It would still be better than spintel..
      Read all the comments

      • Danstar on 07/12/2022 - 07:24

        Considering the amount of clicks this deal got and how many people signed up; I'd say generally the majority will be pretty pleased with Spintel. It's just that people who aren't happy are more inclined to make it known.

        I signed up, and even though my speed has dropped around 10%, saving 50% per month is worth it.

        • G-rig on 07/12/2022 - 07:53

          The speeds vary wildly depending on where you are. Guess people were over paying for a 100/20 plan before moving. Personally I decided it was better to stay on a good 50/20 plan for $5-10 more than this plan, as the speeds were nowhere near that being advertised.

          Do you really think everyone would stay with them after six months.

          • Danstar on 07/12/2022 - 08:07

            @G-rig: Probably not; but like I said, I think the majority of people are happy with them for the price they're paying. I am one of those people.

            • G-rig on 07/12/2022 - 08:25

              @Danstar: Fair enough, it's cheap for a 100/20 plan, not that you'd get that unless In Sydney . The connection time and customer service sucks too.

              • Danstar on 07/12/2022 - 08:43

                @G-rig: I'm in Melb. and getting 85+

                Customer service was ok when it took them 2-3 days to connect me; Which I did find odd, as usually a churn has taken 15 minutes with other providers

              • CyberMurning on 07/12/2022 - 09:00

                @G-rig: agree for 100/20 its very cheap.
                for small family of 2 probably they wont stay 100/20 after 6 months, but maybe they downgrade to 50/20 but still with spintel. or they got powerball and decided to not bother to change. that the purpose of this marketing. to get people to try. and yes, best for NSW resident

                customer service for me is TOP. real time whatsap with local staffs, than for sure better than email only with some indian support centre (belong)

                • G-rig on 07/12/2022 - 09:58
                  -1

                  @CyberMurning: Yeah most people move every 6 months once the promo price ends, not that hard to cycle between 3 or 4 isps, little bit of a hassel but not bad. I wouldn't stay with spintel anyway. The good thing about Leaptel is the promotional is for 12 months so less stuffing around.

                  • CyberMurning on 07/12/2022 - 10:46

                    @G-rig: if i remember correctly, i done a comparison leaptel vs spintel (but on 50/20 promo before this BF deal) and even if i stay with spintel for a year, total would be slightly cheaper. for me, i probably will stay with spintel unless there is another promo like this 100/20 from different provider, or significant cheaper promo than what i paid with spintel after 6 month (for 50/20).

                    • G-rig on 07/12/2022 - 11:16

                      @CyberMurning: Yeah I just try and stick to under $50-60 for 50/20, prices seem a bit better these days.

                      Whatever works..

  • phoenix17 on 07/12/2022 - 12:24
    +1

    Ordered on the 25th. Still waiting.

    Getting PADO timeouts on my logs- have reset router multiple times, have tried four different and known working routers. Have tried routers at different address which indicates its not a router problem. All routers work fine.

    Tech support have conducted tests indicating everything should work on their end. Have escalated was supposed to receive a call back yesterday and still waiting.

    If not connected today, I think we will cancel.

    • lordra on 07/12/2022 - 22:45
      +1

      Ask them to send thier router for free. If it works, you'll pay for it. If not, they can have it back and you'll move on.

  • yellowfever on 08/12/2022 - 20:58
    +1

    I am not getting 100mbps
    I have been with Spintel for a week and best is about 94mbps. Average is about 60mbps. This is offpeak times. This is BS. Has anyone complained yet

    • lordra on 08/12/2022 - 23:32

      Yep, same bs for me too.
      Complained to who? Spintel?
      They 'escalate' to level 2 who come back with a standard copy paste saying it's not them, it you.
      I have a copy of the email reasons impacting your connection bs.

    • MaximumEffort777 on 09/12/2022 - 08:58

      Although that’s not hitting the advertised speeds I’m pretty sure that’s probably within what’s deemed acceptable and there’s not much action you can take (besides leaving). Count yourself lucky you’re not stuck with the 50-60Mbps crowd in QLD, WA etc.

      Spintel do not overprovision their connections so you’ll actually never get 100Mbps whereas ABB, SL, Launtel etc. you’re hitting -105Mbps. I’m guessing there’s probably some wording somewhere in their T&C’s stating “UP TO” in relation to speeds.

  • friedmaki on 25/12/2022 - 00:24

    Is anyone facing an issue with their mesh connectivity after connecting to Spintel?

    I noticed that my smart devices cannot connect to my mesh when it is connected to the Spintel network however when I switched over to Telstra 5G, it works.

    • boxall on 25/12/2022 - 10:01

      What brand mesh? I have a deco m5 system and all is fine.

  • Crazed on 26/12/2022 - 13:25

    Poor speeds with Spintel. For a 100/20 plan, you're getting at best 93/15 or so. High latencies/ping. Frequent drop outs. Even speed testing on their own website, the speed hits a downstream between 65-70 Mbps during non-peak hours max. If you cancel the plan within a cycle, you'll be billed for the entire month even if you were only with them for a day. There's no pro rata billing. For $49/month, you get your money's worth. Wouldn't pay full price ever though.

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