This was posted 3 years 8 months 6 days ago, and might be an out-dated deal.

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Citibank Credit Cards: Free Citi Payall for All Payments Set up from 1st April 2021 to 31st October 2023 (Normally 2%)

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Citibank Credit Cards: Free Citi Payall for All Payments Set up from 1st April 2021 to 31st October 2023 (Normally 2%)
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Team Ozgiftcards on 16/03/2021 - 17:56 www1.citibank.com.au (3661 clicks)
Last edited 18/10/2023 - 09:37 by 4 other users

Received in email. Maybe targeted.

Free points on your rents, and any other fees that normally don’t accept credit cards without a fee.

Email excerpt below:

We are writing to advise you of an update we are making to the Citi PayAll product feature available on your Citi Rewards Card.

For all Citi PayAll payments set up between 1 April 2021 to 31 October 2023 (the Period), the Citi PayAll fee will be reduced to 0%:

• Any recurring Citi PayAll payments set up during the Period will not incur the Citi PayAll fee for the duration in which those payments are scheduled to occur.

• Any Citi PayAll payments set up after the Period ends will be charged the standard Citi PayAll fee of 2% of the amount of the Citi PayAll payment.

• Any recurring Citi PayAll payments set up prior and after the Period will be charged the standard Citi PayAll fee of 2% of the amount of the Citi PayAll payment. This fee will apply to all recurring payments made for the duration in which those payments are scheduled to occur.

• From 1 November 2022, points will be capped at $20k per month or the lower of your credit card limit.

For more information on Citi PayAll, please refer to the Credit Card Terms and Conditions and Other Important Information and if you are enrolled in a Citi Rewards program, please refer to the Terms and Conditions of the Rewards program you are enrolled in.

https://www1.citibank.com.au/offers-benefits/PayAll1

This is a good guide:
https://www.pointhacks.com.au/citibank/payall/

Financial Citi Credit Card

Related Stores

Citibank Australia
Citibank Australia

closed Comments

        • tunzafun001 on 17/10/2023 - 11:07

          Yeah agree. I think NAB are more the deadline decider..

        • Miroslav on 17/10/2023 - 13:01

          My Citi cards expire 4 years after their issue date, so my guess NAB will switch the whole thing off 4 years after they stop issuing Citi branded cards.

  • tunzafun001 on 18/10/2023 - 11:24

    I need to squeeze in a bonus $5k payall.
    Statement generates on the 4th. Current Payalls on the 10th.
    Where would you put it? 3 days later (13th). Assuming I bpay $5k back on the Payall date.

    • Legoman on 18/10/2023 - 13:17

      Have you thought about whether the extra 5K payment will exceed the 20K monthly limit or not? If you're maxing the PayAlls as you should be by default each month, then there is no room left for another "bonus" 5K payment. It will be rejected as soon as you try to set it up.

      • tunzafun001 on 18/10/2023 - 17:14

        Im at $15k, $15k limit. Good idea re statement.

    • Miroslav on 18/10/2023 - 16:43

      Put it on the 9th and pay 5k extra on the statement. I haven't had any issues so far.

  • Legoman on 19/10/2023 - 11:45
    +3

    Thought something had changed with the messaging from Citibank with this month's PayAll notices. New text reading "The following Citi PayAll recurring set-up has been completed. To continue to use Citi PayAll for this payment, please set-up a new Citi PayAll arrangement on your Citi Mobile Application."

    I initially thought this meant Citibank had shut the system down and cancelled all my future-dated schedules. Checked though and nope, still there through to 5 October 2034. Then realised it was just the final payment of my first 2-year schedule being completed. Milestone achieved. 2 years of free Coles groceries. Celebrated by transferring another 100,000 points to FlyBuys.

    Starting to get some strange sideways looks at Coles checkouts about how I manage to never pay with real money and seem to have an endless supply of FlyBuys points. Hope I don't get flagged as a possible hacker! ;-)

    Cost of living crisis? What cost of living crisis?

  • playbargain on 19/10/2023 - 20:02

    Had to cancel my old $35k monthly Payall as it is expiring in 2 months time. Have set up a new one for 2 more years at $20k per month and the first payment just came through. $100 vs $175 monthly free groceries, oh well better than nothing…

    • mr_asstight on 19/10/2023 - 22:24

      Are you saying even with the fee it works out to be free (just less) groceries?

      • playbargain on 19/10/2023 - 22:55

        Yes. I was getting 35k points per month for 2 years, that's $2100 in free groceries a year. More than enough to offset the fee, not to mention interest while the money is parked in a savings account.

        The freebie has now dropped to $1200 per year, but with the current high interest rates while parking the money it is still worth it.

    • hanofee on 19/10/2023 - 23:49
      +2

      why cancel? can't just setup the new one starting after the current one ended?

      • Legoman on 20/10/2023 - 11:34
        -1

        I assume he wanted in before the end of Oct to set them up for 0% fee. He had to cancel early the 35K one because it was sucking up all the available balance on the card and the Citibank imposed monthly limit on PayAlls. With that freed up, he could then set up a new PayAll for the new max 20K before the fee imposition starting 1 Nov and run it through for 24 months. 24 months x 20K for 0% fee is better than 2 months x 35K for 0% fee and also better than (2 months x 35K/0% fee + 22 months x 20K/1% fee)

        • donamique on 20/10/2023 - 14:46

          Why does the (2 months x 35K/0% fee + 22 months x 20K/1% fee) have a 1% fee? If he's set up the 22 months x 20K before end of Oct, should the fee also be 0%?

            • donamique on 20/10/2023 - 15:12

              @Legoman: Thanks for that, I've had a look but still clear as mud - are you saying that if they set it up so that the first payment starts before 31 Oct and runs for 24 months it will be 0%, but anything set up before 31 Oct but starts after 31 Oct will incur the 1% fee? Sorry I'm confused.

              • SydneySwan on 20/10/2023 - 15:14
                +1

                @donamique: Don't be confused. it tells you the fee when you set it up.

                • donamique on 20/10/2023 - 15:16

                  @SydneySwan: Thanks that helps. So the conclusion is that the 22 months x 20k should be on 0% fee if they set it up before 31 Oct?

                  • Legoman on 20/10/2023 - 15:22
                    +3

                    @donamique: Setup date matters. Execution date doesn't.

                  • timhn on 20/10/2023 - 17:14

                    @donamique: Yes - as per on the bold header of this deal and discussed for last 2 years over 25 pages.

            • ifuggedxyz on 20/10/2023 - 17:12
              -1

              @Legoman: Are you saying that all Citi PayAll payments processed from next month will be subject to the 0.95% fee, even though they were setup during the "no-fee" promotional period?

              • SydneySwan on 20/10/2023 - 17:20

                @ifuggedxyz: No No No. Go back and reread it.

                • ifuggedxyz on 20/10/2023 - 17:32

                  @SydneySwan: That's what I believe to be the case too: as long as they are setup 31 Oct 2023 or prior, you are good to go.

                  However I was referring to Legoman & donamique's discussions, responding to playbargain's original comment above;

                  (donamique)

                  Why does the (2 months x 35K/0% fee + 22 months x 20K/1% fee) have a 1% fee? If he's set up the 22 months x 20K before end of Oct, should the fee also be 0%?

                  (Legoman)

                  Page 30: https://click.notifications.citibank.com.au/?qs=9c8cba5c60c2…

                  I am with donamique here - should playbargain setup new payalls now (or anytime prior to 31 Oct) for the period starting after his current payalls end, so there will be no fee? Hence no need to cancel his current ones?

                • ifuggedxyz on 20/10/2023 - 17:44

                  @Legoman: I agree with all that, however your comment here confused me;

                  24 months x 20K for 0% fee is better than 2 months x 35K for 0% fee and also better than (2 months x 35K/0% fee + 22 months x 20K/1% fee)

                  Playbargain can setup new payalls now (within the promotional period) starting after his current payalls end, so there is no fee rite?

                  So using your formula: 2 months x 35K/0% fee + 24 months x 20K/0% fee

                  No?

                  • Legoman on 20/10/2023 - 18:01
                    +1

                    @ifuggedxyz: I guess he could have done that if the PayAll function on the app still allows future scheduled start dates. Does it, I haven't checked? I thought others were saying that loophole had been closed and you could no longer do this. If that functionality is still there, then he would have been better off not cancelling the 35K ones which still had 2 months to run and then simply appending on to those 24 months of 20K ones starting in the month after the 35K ones finished.

                    It's now Oct, and the statement was the 35K PayAlls still had 2 months to run, which would mean they ended in Dec. Therefore, if the app still allows it, he could have setup new 20K PayAlls to start in January next year and run for 24 months for 0% fee as long as he set that all up before 1 Nov this year and then didn't touch it.

                    • donamique on 20/10/2023 - 18:06

                      @Legoman: The latest I can start the scheduling for is December 2023.

                      • Legoman on 20/10/2023 - 18:31

                        @donamique: In that case then, he did have to cancel the final 2 months of the 35K setups, because even if you wanted to start the 20K ones in December with a planned default on the first payment in Dec for being over the monthly limit, the fact is the PayAll function in the app would have rejected the setup because it would know there was being requested a total of payments in Dec for 35+20K=55K, which is well over the current 20K limit/mo.

                        So to start a new 20K@24mo schedule, he had to clear the 35K ones from December in order to be able to start new ones for 20K from then on. Appending to the end of the 35K schedule would only work if the app will allow a start date in Jan 2024.

                        • donamique on 20/10/2023 - 18:36

                          @Legoman: Yea his last 2 payments might have been 22 Oct + 22 Nov. He can set up 22 Dec 2023 to 22 Nov 2025, right now. Good to know that any setups before 31 Oct is 0%, and we are in that 0% setup phase right now so anything that anyone does right now is still on 0%.

                      • ifuggedxyz on 20/10/2023 - 18:49
                        +1

                        @donamique:

                        The latest I can start the scheduling for is December 2023.

                        The latest is 28 January 2024, if you set up today (I just checked on the app).

                        So I agree with everything Legoman said here - Playbargain would have been better off not cancelling the last two $35K payments.

        • hanofee on 20/10/2023 - 18:06

          @Legoman, I'm confused, if his old one run until Dec 23, can't he just set a new one, right now (hence still 0 fee), to start on the 1 Jan 2024 for 24 months (until 1 Dec 2025)? Hence he can keep the 2 months of 35k, and 24 months of 20k in the future. Is that no longer allowed?

          • playbargain on 20/10/2023 - 19:35

            @hanofee: I would love to do that if I had $55k card limit. If the old Payall is not cancelled the app won't allow me to set up another $20k one as in the system it count the $35k already. So adding another $20k will bring the amount over my credit limit.

            You would think setting up a new one to start after the expiry of the previous one would make sense, but the Citi system simply won't allow that if you don't have a bigger enough card limit to cover both.

            • ozmaxz on 20/10/2023 - 22:08

              @playbargain: I just receive Citi Premier Card today and set up payall $16667 to another account for next two year. because the card has a annual points cap at 200k. 200k/12month that is $16667 per month.
              Anyone has experience can let me know if it is worth to maximize the payall amount?

            • ozmaxz on 20/10/2023 - 22:37

              @Legoman: I just receive Citi Premier Card today and set up payall $16667 to another account for next two year. because the card has a annual points cap at 200k. 200k/12month that is $16667 per month.
              Anyone has experience can let me know if it is worth to maximize the payall amount?

              • hanofee on 20/10/2023 - 22:56
                +1

                @ozmaxz: Payall has nothing to do with ur annual cap. That one is for normal spending/purchase. Payall has separate cap, which is $20k/month under current rule

                • ozmaxz on 20/10/2023 - 23:01

                  @hanofee: so points earn by payall doesn't count to the 200k annual points cap?

                  • hanofee on 20/10/2023 - 23:06
                    +1

                    @ozmaxz: Nope. Add 1 more transactions to make it 20k. I generally don’t like to touch whatever is already working

                    • rictee on 31/10/2023 - 20:07

                      @hanofee: I queried this with the Citi customer service and they advised PayAll transactions are part of the 12 months points cap. Able to confirm where you got this info please?

  • ozmaxz on 20/10/2023 - 18:12

    Why regular payment doesn't allow me to set up? For the first payment, do I have to use single payment?

    • Micky14 on 20/10/2023 - 18:49

      Check the date. Don't overlap the month.

    • ozmaxz on 20/10/2023 - 22:09
      -3

      I just receive Citi Premier Card today and set up payall $16667 to another account for next two year. because the card has a annual points cap at 200k. 200k/12month that is $16667 per month.
      Anyone has experience can let me know if it is worth to maximize the payall amount?

  • kehuehue on 20/10/2023 - 20:03

    So lame, ANZ flagged my transfer today (2,999) and immediately locked my account. After speaking to them they unlockes the account but said the transfer will take 72hrs to be released.

    • Legoman on 21/10/2023 - 18:38
      -2

      All banks are engaging in this behaviour these days to more or lesser extents. They gleefully refer to it as "adding friction", which yes, you will note is exactly the opposite of what the NPP was supposed to do by removing friction. The banks make money from slowing the transfer of money down and always have done. This is nothing new, but it's also why they delayed as much as they possibly could get away with the implmentation of NPP and why even when they were forced to, they didn't implement it properly and invented BS things like PayID and called it NPP to create the smokescreen that would conceal that they really weren't implementing NPP at all. They're still engaging in this behaviour to this day. Pay-to is their latest load of BS smokescreen to disguise the fact they're still not implementing the true intent and spirit of what NPP was intended to be.

      Now though the banks have hackers and scams and security flaws to justify "adding friction" rather than actually solving the security problem. Their chosen "solution" is to simply take control away from the account holder and slow down transfers in the name of checking legitimacy because while they slow down the movement of money, they also benefit financially from doing so. Account holder inconvenience is irrelevent to them, because they're doing it for your safety and security and therefore they're the knights in shining white armour doing you a favour, while at the same time making coin off your money by not sending it where you want it to go.

      I pay off my Citibank credit card every month from a Great Southern Bank (GSB) account and have done for the last 6 months at least. Because of PayAll, it is always an amount of around 24K. GSB have a 30K/day transfer limit and it is always under that threshold, yet despite this, every single month they lock my account when I go to pay my credit card. This happens every month despite the payee account being one they've seen before many times, has never failed or rejected a payment and belongs to me and has been 2FA authorised by me every single time. It's so ridiculous yoy can come to no other conclusion than it's being done deliberately.

      • gadgetguy on 21/10/2023 - 21:14

        I send 30k each month from Macquarie (multiple accounts) via PayID to Citibank - there's a 10k limit per account per day.

        No issues so far, been doing this over a year.

        • knobbs on 21/10/2023 - 21:25

          Macquarie has 100k limit. I used to send 35k NPP straight to my citibank account when I was doing it manually.

          • gadgetguy on 21/10/2023 - 22:04
            +1

            @knobbs: The PayID limit is $10k, as I said.

            https://www.macquarie.com.au/help/personal/cards-balances-an…

            • Legoman on 22/10/2023 - 11:45

              @gadgetguy: I have Macquarie accounts too and know from experience that Macquarie use whatever payment reconciliation method is most efficient regardless of what method you specify them to use. Macquarie is the most helpful and willing to work with their depositors bank in Australia by far. Even though you're saying to send it by PayID, the fact that you're then sending an amount in excess of the PayID daily limit means that behind the scenes, unknown to you, they are ignoring that instruction and sending the funds by Pay Anyone instead, because their systems always fall back to the method most likely to work given the parameters entered.

              Pay Anyone is almost always near-instant from Macquarie when sending to a payee they've seen before and using their (absolutely brilliant) Macquarie Authenticator phone app. So despite you giving them instructions to use a stupid payment method that won't work and is in breach of their published limits, Macquarie is so good that they actually save you from yourself by correcting your instructions on the fly. Nice of them hey?

              • gadgetguy on 22/10/2023 - 15:15

                @Legoman: No, there's no ignoring any limit, it's a 10k PayID limit per account, which is why I use 2 or 3 accounts.

                There's an overall daily "Pay Anyone" limit of 100k, and the PayID is a sub-limit of this.

      • hanofee on 21/10/2023 - 21:44

        It’s not that they deliberately do it, but more on the way their algorithm trying to pickup fraud/scam. On some occassions, they might detect completely harmless patern, and ur just unlucky. Can happen to any bank regardless of ur limit. Even CBA occasionally block my exact same transfer to Citi that I’ve been doing for the past 2 years

        • Legoman on 22/10/2023 - 11:54

          Actually, in the case of GSB in particular (and a lot of other smaller banks and ex-credit unions), they outsource their fraud detection to a third party company to do it for them by employing AI which is well beyond the expertise and budget of the bank to do in-house. This is exactly why GSB told me they can't issue instructions for my accounts to be whitelisted even when I warn them days in advance that this large transfer is coming and not to block it. It's also why past knowledge of near identical transfers at the same time every month are not considered as pattern forming behaviour as a factor in determining whether or not to block present or future transfers.

          The third party company doing the AI fraud detection on behalf of the bank has no access to past transactions or customer instructions to the bank to use when considering whether fraud is about to take place or not. They simply look at the raw data each time and shove it through their AI algorithm to get a tick or a cross. It's the perfect recipe for repeating false positives, which is exactly what I get month after month after month.

          The outsourced fraud detection model is also why you can never be transferred to or speak with anyone in the bank's "security department". Because it doesn't exist. They will string you along and let you imagine a special room down the corridor with people inside examining computer screens in the dark. You've been watching too much CSI. It doesn't exist. There are no people, just computers located in a data centre in the cheapest offshored location such as the Philippines analysing the numbers remotely and making a decision with no human input whatsoever. You cannot speak with them, you cannot argue with them, you cannot explain your transaction and you cannot reverse the decision.

      • mr_asstight on 21/10/2023 - 23:57
        +1

        GSB suck!

        • Legoman on 22/10/2023 - 12:09

          Not only do they suck, but they are not adverse to changing history as well (if it suits them to do so). Recently I deposited a PayAll payment in from Macquarie to GSB at 8:30pm on a weeknight in WA. I knew the transfer would be instant because I have much experience in transfers between Macquarie + GSB. I don't claim to know in what time zone GSB conduct their overnight reconciliation of transfers, but I'm confident it's not Norfolk Island. In any case, 8:30pm in WA regardless of what other state their overnight processing computers are located in, is at the very least half an hour before the date changes. Sure enough, the transfer was instant as expected and a quick check of the GSB balance straight after confirmed for me they had received and acknowledged the incoming money in my GSB account about 1 minute after it left Macquarie. Job done. Go to bed happy, right?

          Next morning I log into GSB again and WHOA! WTF happened overnight? That same money that was showing last night as having been transferred yesterday is now showing as credited at 9:30am today instead!

          So I call GSB and question it. "Oh, yeah, when transactions are received late at night they're sometimes held in night mode to be processed the next day instead."
          Oh rly? What does "sometimes" mean? Whenever you feel like it? At the bank's whim and discretion? Basically yes was the answer to that.

          And what does does "late night" mean? How late is late? At what exact time do you switch to this nebulus "night mode"? See previosu answer about whim and discretion.

          So basically yeah, GSB do not respect the actual times or dates when transactions are actually made. Instead they just make up numbers that suit themselves when they feel like it.

          • mr_asstight on 22/10/2023 - 23:32

            @Legoman: Terrible.
            The only redeeming thing about GSB is it still allows Poli for online gambling.

  • evasive on 22/10/2023 - 16:43
    -1

    Canceled my existing payalls a couple days ago so I could set them up before the end of the month to get max fee free time.

    Anyway now I can’t get past this error no matter what start date I put

    “ You have reached the maximum monthly limit allowed for the selected category”

    Time to cancel both cards. What a joke.

    • donamique on 22/10/2023 - 18:55

      You've still got 9 days to set up at 0% fees… that error came up for me too but goes away after 1-3 days.

      • evasive on 22/10/2023 - 19:30

        Cool I’ll try again in a day or two. Is the monthly limit still apply even if you’ve paid off the statement early? E.g. payment made early October, statement paid off so available credit is max, but can’t do another payall(s) in October?

        Otherwise I’ll just schedule for November sometime.

        • leeroys_dad on 22/10/2023 - 20:18
          +1

          20k per month, so schedule for nov

    • playbargain on 22/10/2023 - 21:47

      I maybe wrong but I think you need to cancel the existing Payall in Sep in order for the system to reset the limit in Oct.

      I had to do the same but I cancelled at end of Sep and set up the new one earlier this month.

      • evasive on 23/10/2023 - 00:01

        If that’s the case I’m screwed as one of the payments was made in Oct, I’m trying to schedule for November and beyond

    • Legoman on 23/10/2023 - 11:39

      Couple of days means the weekend just gone. Weekends don't exist in Citibank-land. So a couple of days to you means yesterday to Citibank and they haven't even looked at it yet.

      This cannot be said enough… Citibank do not count weekends or public holidays. They simply do not exist.

  • Helmutson on 23/10/2023 - 11:37

    Hey guys, can I share my Payall setup for group critique?

    Citi Premier Card
    $10K limit
    Statement Dates: ~25th-24th
    Payment Due Date: ~19th

    Citi Payall Schedule:

    Payall 1 of $10K set for 28th of each month
    Payall 2 of $10K set for 17th of each month

    Will pay the first $10K back ~3 days prior to the 17th of each month to ensure space available.

    Have set these payments as recurring until September 2025 which appears to be the maximum the app will allow even though it says up to 60 months.

    Does this sound OK for a strategy?

    What are people doing about allowing for annual fees?

    Cheers

    • hanofee on 27/10/2023 - 14:01

      Looks ok, bear in mind, Citi seems to vary that 3 business days for me, lately it's more 1 or 2 business days for some reason. Don't count on it though, I still paid 4-5 business days before (not worrying much about 1 day differences in interest). Pay the annual fee, as long as PayAll is still running, it's worth it (have to gamble if they suddenly stop though)

  • nightelves on 27/10/2023 - 13:36
    -1

    Did I just miss Citi Payall because it’s been scheduled for 6th November

  • dahax77 on 27/10/2023 - 14:43
    -1

    I've read through pages and pages of information but apologies can't find a similar question/answer as most have higher card limits…..

    I have a 7.5k limit on my card and would obviously like to auto set up for 20k a month if possible (3 payments?)

    Previously I've just done it all half assed and manually one payment at a time on random dates etc after paying it off. I'm not really concerned about maximising interest etc just getting the 20k points per month

    Statements seem like the due date varies between about the 9-13th each month

    Any advice with this??

    Thanks in advance to anyone who helps.

    • test8888 on 27/10/2023 - 22:52
      +1

      mine 8k limit, yes have to split in at least 3 pays.
      if u also want to pay off each time before scheduled PA, make sure to keep at least 2days between them. otherwise they may come at same day due to weekend/public holiday.

      • dahax77 on 28/10/2023 - 08:41

        Thanks for the advice - I've scheduled two at around 7k each - it won't let me add a 3rd one so will give it 24 hours to see if anything changes.

        Just making them all roughly 8-9 days apart so plenty of time to transfer the money back in between.

  • Agent Q on 28/10/2023 - 16:17

    Got a call from their anti money laundering team a month ago questioning the transfers. Anyone else get a call from them?

    • leeroys_dad on 28/10/2023 - 21:52

      What number do they call from

    • Fasian on 29/10/2023 - 02:43

      What did you say to them?

      • Agent Q on 30/10/2023 - 19:10

        It was from a NAB number…as NAB took over Citibank…called them back on a different line…went to the AML department..just told them that yes I was initiating the transfers to pay for renovations…and that it would continue for a period of time….they didn't seem to mind…they just wanted clarity on when it would end.

        • dealsgrabber on 31/10/2023 - 11:13

          My wife got the same too with same questions and I myself got it about 7-8 months ago.

          • Fasian on 31/10/2023 - 14:06

            @dealsgrabber: Do you guys know what's triggering the calls?

          • 1bargain on 31/10/2023 - 14:18

            @dealsgrabber: Do you have years of PayAll set up? I was worried so only did a 2 year set up. I’m just happy I can get it for the next year or two.

            • gadgetguy on 31/10/2023 - 14:50

              @1bargain: This is a little concerning, mine run to 2030.

              • CodeXD on 31/10/2023 - 15:05

                @gadgetguy: Why is it concerning? It has been patched out so people cannot set up Payall beyond the 2 years anymore.

                • gadgetguy on 31/10/2023 - 16:54

                  @CodeXD: I mean if they are contacting people about AML. I would have thought the long arrangements might raise more suspicion.

  • padman on 30/10/2023 - 18:38

    I have 2x$10k payalls set up, expiring in Nov 2023. My upcoming payall date is 7 Nov. Was wondering if it's safe to cancel that and set up a new one while it's free to extend the expiry by 1 year. Are there any things I should watch out for? I'm scared to cancel and not be able to set up the new payall, so thought I'd check here. Or should I set up the new one starting Jan 2024 and have both running concurrently for now and only cancel the current arrangement at a later date.

    • CodeXD on 30/10/2023 - 18:39

      Once you cancel, you need to wait 48 hours before scheduling another payall. I'm pretty sure you're too late to do it now.

    • leeroys_dad on 30/10/2023 - 18:48

      Can you leave your 2x as is, set news ones from dec2023 for 2 years?

      • SydneySwan on 30/10/2023 - 19:06

        I have been trying that for the last few days - just unable to setup any new forward-dated Payalls.

        • tunzafun001 on 30/10/2023 - 19:49

          Are you trying the start date from the month after? Ie. If your curent one is say… Jan to Nov 23, your new one will be Dec to Oct 25…so not doubling up on the same month trying to start from Nov?

      • padman on 30/10/2023 - 21:58

        Sorry for my dates wrong. My current set up ends Nov 2024. So was thinking of setting a new one up so it expires nov 2025

        • Micky14 on 30/10/2023 - 22:24

          You might still have time. I have tried 2 times. Canceled at night then can set up next morning.

          • leeroys_dad on 30/10/2023 - 23:42
            +2

            @Micky14: Padman - I would keep as is, let it run to 2024. The risk is too great this late in the month!

  • chinawa111 on 31/10/2023 - 11:05

    If the avaiable balance isn’t enough say $10k and payall is set for $20k, does it automatically not go through as insufficient avaiable funds?

    Got a recurring one starting at 7th November.

    • hanofee on 31/10/2023 - 11:06

      yes, it'd be declined and u'll miss that one. no further penalty though

      • chinawa111 on 31/10/2023 - 11:21

        Ok, I presume it will then go to the next reoccurring payment in December.

        • hanofee on 31/10/2023 - 11:50

          yeah, but missing 1 worth a lot (20k points in ur case), u still have time to transfer if it's on the 7th

          • chinawa111 on 31/10/2023 - 13:19

            @hanofee: True mate, but wanted to get a bit more info on whether the fee will be charged. Because the wording is a bit messy.
            That’s all but yeah can definitely top up the funds.

            • maverick1 on 31/10/2023 - 13:51
              +2

              @chinawa111: don't think we can fully ascertain the fee part yet…but just leaving a DP here - my payall dated 1st Nov (setup sometime back in 2021/22) was processed last night (30th Oct) w/o any fee…will probably have conclusive idea when payall's scheduled for 03rd Nov & onwards start getting processed from 1st Nov as technically that's when the fee is effective from…

  • Moderatorhamza23 on 03/11/2023 - 07:21

    Comments reopened by request.

  • thestig on 03/11/2023 - 07:55
    +1

    Had a transaction that was supposed to go through last night fail for some reason. Card balance was 0 at the time.

  • SydneySwan on 03/11/2023 - 08:14
    +2

    My first post-Oct 31 Payall went through fine last night. No fee charged (so far).

    • hanofee on 03/11/2023 - 08:21

      I can confirm, mine went through fine without fee as well. Happy days, not sure why ppl are panicking and even created a thread for that

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