$200 off Unlocked Phones on Allphones

12732

ganz on 14/12/2011 - 10:25 allphones.com.au (9255 clicks)
Last edited 14/12/2011 - 13:56 by 1 other user

Mod: Summary: Deal posted. Site gave out discount codes. Some were able to order phones but Allphones website was very buggy. Allphones website overwhelmed. Allphones pulled promotion. Allamazingdeals.com pulled promotion. (Have removed link as it's redirecting somewhere else.) If you have a code, you should be able to email your order to allphones at [email protected]

The discount voucher can only be redeemed online at the Allphones web site

You must enter the discount voucher promotional code number prior to checkout

The voucher entitles the user to a $200 discount off any handset when purchasing a handset over $300 Recommended Retail Price (excludes delivery costs).

The coupon expires 29 Feb 2012 (The expriry is for usage. Not sure how long the allamazingdeals website will be handing out these coupon codes).

The following phones (unlocked) are now available on the AllPhones website for which the coupon can be used (the prices are before applying discount):
BlackBerry Torch 9800 - $699
BlackBerry Bold 9700 - $659
LG Optimus 3D - $659
Motorola RAZR - $629
HTC Rhyme - $499
Nokia N9 - $609
Samsung Galaxy SII White/Black - $575
Nokia X7 - $429
Samsung Galaxy S - $385
Sony Xperia Arc - $389
LG Optimus Black - $359

Mobile

14 Dec 2011 12:14pm

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closed Comments

skywise on 20/12/2011 - 10:58

+5

well, my pending transaction was cancelled even after their call verification yesterday, then i called them this morning, they saying it is fine and i will be receiving the handset soon , the money will be taken from my cc once the phone is dispatched. she explained to me this is due to the fact that too many ppl were abusing the system by randoming guess the last four digits of the code and those legit orders were severely interfered. so i guess for those who placed legit orders should expect the delivery anytime soon after they sort out with this issue.
- Fungus on 20/12/2011 - 11:00
  
  Thanks for that skywise. Really helpful for those of us who still hasn't received a call.
- zn7726 on 20/12/2011 - 11:43
  
  That sounds reasonable!
  
  Just checked my CC transaction list, no money has been taken (since my payment went through on 14/Dec). I've got the confirmation call yesterday.
- npercy on 20/12/2011 - 11:43
  
  I do wonder how they are sorting out legit issues, what happens if two orders do have the same number by guessing. Do they both get thrown out or do they check to see whether the person has the correct email?
  - skywise on 20/12/2011 - 14:16
    
    i guess that is why they called and verified with all details entered for the promotion.
    - npercy on 20/12/2011 - 15:26
      
      Post below demonstrates how they do it, ask for the email. They already have that from me, so all I need to do now is find out how to order. I'll sit and wait (and see what else appears in the mean time).
Fungus on 20/12/2011 - 11:40

Oh wow, just called them up about my order. Apparently a large number of orders came through on my voucher…

Have to email them a copy of my voucher to confirm it and then they'll send me mine.
wchau on 20/12/2011 - 11:45

I called Allphones yesterday on the 13… number asked them whats happening, the lady almost instaneously said that delivery would be 7-14 days and then said most likely after Christmas due to the volume and rush of the promo..( whats the point of paying for express delivery then?? )

My code 4169845xx

Anyway.. later that afternoon around 4pm.. Allphones called me and confirmed my order and wanted to despatch it she grabbed my delivery details and said I should get it before Christmas.. go figure!
- Domingo on 20/12/2011 - 11:56
  
  I don't think code number really means much at this point as some people's codes were activated sooner than others. Order number is potentially more meaningful as one would assume they are somewhat correlated to order time and sequence.
Saturday on 20/12/2011 - 11:49

Hi, can someone tell me how is the transaction shown in your bank/card history? I don't find anything "ALLPhones", but there is an unknown paypal deduction which the amount is very close to the phone i ordered (but not exactly). I really think my credit card info got stolen, but still hope it is AllPhones.
Domingo on 20/12/2011 - 12:07

New post on FB:
http://www.facebook.com/AllphonesOfficial?sk=wall

It looks like they are generally doing the right thing, but communicating it very poorly making it frustrating for everyone who hasn't heard. Hopefully we get some clear communication from them on what is happening at some point.
SeanEIt on 20/12/2011 - 12:17

+2

just received my order..was gift for sis..she's going b vry happy..
- Fungus on 20/12/2011 - 12:20
  
  Less than 24 hours? Impressive.
- Domingo on 20/12/2011 - 12:23
  
  Did you get an email confirmation when they shipped or did it just magically turn up? Just looking forward to some confirmations.
  - SeanEIt on 20/12/2011 - 12:25
    
    just the call yesterday..thats all
    - zn7726 on 20/12/2011 - 12:33
      
      REALLY??? CANNOT BELIEVE!!!
      
      No email with tracking number prior receiving your handset?
      
      My confirmation call came 1-2 hours later. Hope I can see my order this afternoon!
- drexxx on 20/12/2011 - 14:01
  
  what phone was it?
  
  thats good for you! yay!!!!
  - SeanEIt on 20/12/2011 - 14:03
    
    experia arc..thnks
    - Aaroninau on 20/12/2011 - 14:13
      
      That makes sense. Most people ordered sgs2.
    - zn7726 on 20/12/2011 - 17:01
      
      Hope more ppl come back to report receiving GSII tomorrow!
rinbond on 20/12/2011 - 12:32

-3

You haven't confirmed with them if your order has actually been cancelled

YES WE HAVE AND ITS BEEN CANCELLED
- Domingo on 20/12/2011 - 12:36
  
  +2
  
  I have a receipt and order number from allphones last week using a code i received,purchesed a sg2,had my cc charged,rang the bank to confirm what company debited my cc,which was allphones,just logged onto internet banking and they have returned the $390.95,DONT HOLD YOUR HOPES UP GUYS
  PS/Did send an email mon morning to ask a question but no reply as yet
  
  You haven't previously said that you confirmed with them that your order is cancelled, so don't expect sympathy here when you come in caps lock blazing.
- dy4me on 20/12/2011 - 13:45
  
  +1
  
  and if u contacted them then please provide a reason why it was cancelled. Half the story is pretty boring
Sharp on 20/12/2011 - 15:02

I haven't received a call yet either. is there anyone here with confirmation email called them (before receiving a call from them) and got a delivery confirmation?
- shalashaska on 20/12/2011 - 15:15
  
  its no use calling them. i've tried twice and they just give me the same thing each times "your handset will be delivered within 14 days".
  - Sharp on 20/12/2011 - 18:00
    
    Thanks. Its just a waiting game then.
shalashaska on 20/12/2011 - 16:24

+5

Just received a phone call from allphones.

They said that my order would be cancelled due to using two different emails. One for signing up with allamazingdeals and one for placing the order with through allphones. They claim that with regards to terms and conditions that the same emails must be used, otherwise the code is void. On being told this, i visited the website where the terms and conditions are and find this.

"Promotional codes are non-transferable – they may only be used by the person to whom they are issued and must only be used in accordance with these terms and conditions."

I suggest to the man on the phone that at no point do the terms and conditions specifically outline that the same email addresses must be used. And that it merely suggests that the person who received the code is the only one that can use the code.

Secondly, he advised that my order was also invalid due to having multiple codes. I advised to him that the only reason I had two codes was because the first email didn't even get received until much later. This email was recevied at approximately 10:52AM. My order was placed with allphones at 10:42AM.

He advised that due to fraudulent orders they were enforcing a zero tolerance rule.

After some heated discussion he said that he would put my case forward and leave it to the directors discretion and that he would advised me tomorrow if my order would be honored or not.

I urge anyone who used two different email addresses to advise allphones representatives that no where does it specifically mention that identical email addresses must be used. And although it might be imlpied, it is not expressed and therefore is open to subjectivity.
If they counter argue with "We use the emails to perform validity checks", i would respond with saying something like "how many insert name do you think are going to put through an order using the same code? Surely the insert name who signed up with allamazingdeals is the same insert name that placed the order with that same code.
- ant-ant on 20/12/2011 - 16:54
  
  This does not bode well for those that used two emails (myself) and many others who have more than one code.
- Sharp on 20/12/2011 - 17:58
  
  U scared me first then I realised I used the same email on both sites. Phewww. Its completely luck i could have used different emails. Junk address for amazing deals and personal address for allphones.
- drexxx on 20/12/2011 - 18:04
  
  since it's a subjective decision, why dont u try saying:
  
  "Ok mate :) I'll re order with the email the code was sent to and then it's win win for everybday!! :)"
  - shalashaska on 20/12/2011 - 18:49
    
    Although he didn't say it, he was heavily implying that all codes under each of the emails would be void due to a breach of terms and conditions.
    - drexxx on 20/12/2011 - 19:03
      
      ah yeah i get it now. u got two codes etc hahaa. my bad
- dy4me on 20/12/2011 - 18:09
  
  tell him if he has a problem with ur order he can talk to the department of fair trading whit whom u will be filing a complaint
- shalashaska on 20/12/2011 - 18:50
  
  I should get a phone call sometime tomorrow with the outcome. I'll keep you all updated.
  And I will keep fighting for my codes!
- shawn_low on 20/12/2011 - 22:16
  
  For those interested, the Terms & Conditions are here:
  
  http://www.allamazingdeals.com/terms/
- Benmc on 23/12/2011 - 17:03
  
  How do they know you got two codes???
  
  Did u use same email for both codes?
shawn_low on 20/12/2011 - 22:11

I sent email to [email protected].

I forwarded them my Order Confirmation email.

A female sales rep rang me back within 10 minutes of sending the email.

She then asked me to forward the email from AllAmzzingdeals with the code in order to verify the validity of the purchase.

I asked her to pull up details herself (the onus shouldn't be on me to do this). To which she replied that Allphones didn't have access to the AllAmazing deals database.

What shambles.
- Fungus on 20/12/2011 - 22:15
  
  I did the same thing. Sent them the email but haven't heard back…have you?
  - shawn_low on 20/12/2011 - 22:17
    
    Just sent email (was on way out from work when they rang) and only just got a chance to email code.
    
    Will hear tomorrow I guess!
    - Fungus on 20/12/2011 - 22:19
      
      I rang them and emailed them around noon, but haven't heard back at all…
- shawn_low on 21/12/2011 - 11:14
  
  @ Fungus.
  
  I just resent them the email with my original code email.
  
  Just received a call to confirm delivery address.
  
  Phone (SGSII) will be dispatched TODAY! W00t!
  - Fungus on 21/12/2011 - 22:21
    
    Cheers mate, I'll email them again now. Hopefully I'll get a call soon.
overlook on 21/12/2011 - 00:02

ffs i am overseas already dont even know whats happening with my order
- mooboy on 21/12/2011 - 10:55
  
  Hopefully a nice present waiting for you when you get back. Though it's a pity it didn't arrive before you left, you could have claimed back GST for a super deal.
SpaceNinja on 21/12/2011 - 01:58

Has everyone with only valid code in email but no order; given up?
- Domingo on 21/12/2011 - 06:57
  
  No point in giving up yet, just put it on hold. They have said on their Facebook page and by email to many people that the codes will be valid for use again at some point. When/if that is remains to be seen.
- npercy on 21/12/2011 - 08:59
  
  I'm awaiting the 14 days (28th Dec…. hmm probably not a good date but still) to see if I get a message, and reguarly checking the site for the * to be removed considering the Allamazingdeals.
  
  BTW has anyone tried getting a new code out of the site seeing its back up? I was suprised to see the sign up there.
  
  I do wonder if I will have an issue with them seeing I unsubscribed from the allamazingdeals site after they started rejecting the codes and it looked like a sham (allphones has claimed everyone will be unsubscribed, but I dont really believe it! Then again I don't believe I actually was unsubscribed)
- Austin 316 on 21/12/2011 - 11:29
  
  Nope. I am still holding onto my code. I have emailed them about it and they pretty much got back to me with the standard reply: "We are currently verifying all the codes and will let you know when you would be able to use your code (if it is a valid code)." I am anyways in no big hurry as I am after the Galaxy Nexus, which is not yet available on their site. I will wait till mid Feb for it and if it doesn't turn up, and provided they allow me to use my code, I will get something else just for the sake of using the code.
ganz on 21/12/2011 - 09:10

+1

I got my SGSII delivered yesterday… no call no confirmation… direct delivery!!
- AirJordan6s on 21/12/2011 - 09:36
  
  the guy who posted the deal gets the phone - congrats! quick question, when do they charge your CC.
  Mine was refunded, but I'm holding out hope…still
  - ganz on 21/12/2011 - 10:04
    
    i still do not see a transaction on my list… but the amount is being held is what i can see!
wchau on 21/12/2011 - 09:16

+1

got my phone this morning… You beauty!
wchau on 21/12/2011 - 09:22

got my phone this morning… You beauty!
skywise on 21/12/2011 - 09:44

just got my phone, in mel tho
- Aaroninau on 21/12/2011 - 10:22
  
  My one Wouldn't be far :D
  - Domingo on 21/12/2011 - 10:48
    
    hopefully mine too fingers crossed
- mooboy on 21/12/2011 - 10:48
  
  +2
  
  So you got a phone in your hands for $200 off and didn't + the deal?
  - skywise on 21/12/2011 - 11:24
    
    voted up but then accidentally revoked it, duno how to + the deal again. sigh, so sorry
drexxx on 21/12/2011 - 10:36

tell us what phone you all got!!! yaaay!!!
pyramid on 21/12/2011 - 10:42

Does anyone left with unused coupons? I would like to use it.
- shalashaska on 21/12/2011 - 10:46
  
  they wont honour the code if the name of the order doesn't match the name the coupon was issued to.
  
  i have also been advised that the email addresses have to match.
  - pyramid on 21/12/2011 - 10:50
    
    oh..now i cant get new phone for x-mas. :(
  - Domingo on 21/12/2011 - 10:59
    
    Did they contact you to let you know they don't match or do we need to find that out from them?
    - shalashaska on 21/12/2011 - 11:13
      
      They contacted me
      
      http://www.ozbargain.com.au/comment/704827?redirect=1
    - Domingo on 21/12/2011 - 11:15
      
      Ah right, I recall. My scenario is slightly different as they claimed my code didn't come through with the order so asked for the order number and code number to be emailed through. Haven't heard back from them since then.
zn7726 on 21/12/2011 - 10:43

Hope my phone is showing up soon!!!

Where is the GSII delivered from? Anybody from Sydney City has got their GSII?
- ganz on 21/12/2011 - 10:44
  
  i got mine delivered to Bella Vista!
- mooboy on 21/12/2011 - 11:42
  
  Got delivery of GS2 (in Mel) from Myaree in WA.
wchau on 21/12/2011 - 10:54

+1

got my samsung galaxy s2 delivered in sydney, Liverpool.
skywise on 21/12/2011 - 10:58

+1

mine is razr, delivered to melbourne
shawn_low on 21/12/2011 - 11:17

+3

For those not trawling through all the 9 pages of posts.

If you ordered with a genuine code, received an order confirmation email and haven't heard back from Allphones…you need to email them at [email protected].

In the email, send them BOTH your original Allamazing Deals email with the promo code AND the order confirmation email.

Make sure you give them a contact number so they can ring you.

I just did this and received a call within 10 minutes of sending the email. I had my delivery address confirmed and was told that my SGSII would be shipped today.

Good luck.
- Sharp on 21/12/2011 - 13:07
  
  +1
  
  Thanks. I've just done this. They called back in 15 mins. First they tried to play emails won't match card but when I said they are the same email she confirmed my address for delivery this week.
  
  I should have done this earlier because I'm going on holidays on Friday :(
- shawn_low on 21/12/2011 - 14:09
  
  Funny thing.
  
  Order was processed. All ok. Hung up phone.
  
  20 mins later, another bloke calls me up and says that he has the order but it doesn't state which PHONE I ordered. I told him the Galaxy SGSII. He said, 'Ok, it will be dispatched today'. That's it. Must have been the warehouse/dispatch department.
  
  Seems like even internal communications are fraught with errors!
mooboy on 21/12/2011 - 11:40

Yay, mine arrived too. White SG2 to Mel. Thanks to ganz for posting, and to princess peach for her 'testimonial'. That was what made me sign. Great deal for those who got in on time.

Good luck to everyone else still waiting.
Aaroninau on 21/12/2011 - 12:48

Haven't got mine in Syd city :(
zn7726 on 21/12/2011 - 12:48

Mine has just been delivered!
Posted (to Sydney 2000) from MYAREE WA 6154.
overlook on 21/12/2011 - 12:51

omg im sooo jealous!!!

anyone knows what happens if you are not around when delivery is here? do they leave it at the door or they actually put a card and ask you to pick up?
- ant-ant on 21/12/2011 - 12:58
  
  the second one
  - shawn_low on 21/12/2011 - 13:04
    
    +2
    
    As aside: there are a few SGSII on Gumtree Melbourne going to $400-450. Those who didn't score a deal from Allphones ($390 shipped) might consider trying Gumtree? Less stressful. Hehe.
Prav on 21/12/2011 - 13:48

I have emailed then since 8:47 WST still no reply and i can't even choose the option 3 and 1 on the telephone keypad. Allphones please cancel my order. Thanks.
- Domingo on 21/12/2011 - 13:50
  
  They don't monitor this forum, so asking here won't do any good.
  
  Are you emailing [email protected]? That is where I got a quick response.
  - Prav on 21/12/2011 - 14:00
    
    Yes I did. They don't monitor does not matter but I just want to make future customers aware about my experience and frustration.
    - shawn_low on 21/12/2011 - 14:08
      
      They also seem pretty responsive on Facebook.
      
      Did you give them a phone number where they can reach you on?
    - Domingo on 21/12/2011 - 14:12
      
      I was referencing your statement:
      
      Allphones please cancel my order. Thanks.
      
      That doesn't really make future customers aware of your experience, that is a request to Allphones to cancel your order.
T-man on 21/12/2011 - 13:57

Very funny, isn't it. What kind of this business? We pay money and we beg them to verify, to process the order manually? No, no no. ALLFAIL !!
- Domingo on 21/12/2011 - 14:10
  
  Because the prices are so good, people are prepared to pay and chase up. If there was somewhere else selling at this price point we probably wouldn't be so committed to trying to make sure we get over the line.
Sharp on 21/12/2011 - 14:04

Who delivers the phones? Auspost? AAE?
Do people get dispatch email and tracking info? Or does the phone just turn up?
- Domingo on 21/12/2011 - 14:09
  
  I've asked this previously, it just turns up.
- SeanEIt on 21/12/2011 - 14:18
  
  got mine through Toll Priority - Overnight..without confirmation from AP.
- zn7726 on 21/12/2011 - 14:23
  
  Same as FALLEN, mine was delivered by Toll Priority Nationwide. Posted from WA to Sydney …
Prav on 21/12/2011 - 14:10

Yes I emailed them my mob number with the order and the voucher emails
supajuicy on 21/12/2011 - 14:16

Just got a call now - emailed them about 12:30 (today) with all details (original + confirmation order). Was informed that they need proof of ID (100points) - Drivers license, CC (blank out 1st 6 digits), Medicare

… does this sounds legit? alarms bells went off in my head
- Sharp on 21/12/2011 - 14:25
  
  that's strange. they are normally asked if you're signing a contract. but maybe there was a problem with your credit card? didn't you ask them why they need them?
  - T-man on 21/12/2011 - 14:30
    
    +1
    
    I don't think you need 100 point credit check unless you are signing a postpaid contract. I need only driver license to sign for my phone which was delivered by Virgin/Optus.
  - supajuicy on 21/12/2011 - 14:35
    
    yeah was strange - asked why and she said error in the process. She had said blank out info if you want, just need 100points! Will be blanking out heaps!
    - T-man on 21/12/2011 - 14:42
      
      Even she asked you for 100 point credit check, the driver won't ask you 100 point credit check, they just need driver license to sign for the package, that's it.
    - supajuicy on 21/12/2011 - 14:47
      
      TLAM: was not the delivery guy, haven't got it yet! - it was Allphones (via phone call) regarding the order :)
    - T-man on 21/12/2011 - 14:50
      
      :d, just tell my experience, mate
- zn7726 on 21/12/2011 - 14:33
  
  My manager signed it for me because he opened the door. He wasn't asked to show his ID.
  - T-man on 21/12/2011 - 14:44
    
    2 years ago, Virgin delivered the phone to my door and left it there, wasn't asked IDs at all, so careless!

This was posted 13 years 4 days ago, and might be an out-dated deal.

$200 off Unlocked Phones on Allphones

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