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$10 Monthly Credit on All Data Plans For 12 Months = 5GB for $5 Per Month (BYO) with No Extra Data Charges @ Telstra

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Telstra's Extra Small data plan is normally $15/month, but connections during '7 Day Frenzy' get $10/month off for the first 12 months.

No lock-in contract, so you can cancel any time and DONT FORGET $45 CASHREWARDS which will equate to $15 for 12 MONTHS , this means $1.25 per month for 5GB data- THIS IS CRAZY!

MOD: Received email from affiliate channel representing Telstra stating that Telstra are currently having tracking issue, and sales through cashback sites such as Cashrewards might not track properly.

Buy it, use it, bank it, boast it, harder better faster stronger!

No excess data charges. When you exceed your allowance, you can continue to access data, but your speed will be capped at 1.5Mbps.

This is a data SIM, so you can use it in devices like tablet, mobile dongles etc. You might be able to use it in a phone, but you can't make calls, it's not made for normal SMS use (charged at PAYG rates).

New customers only. If you want a higher plan instead, $10 discount currently applies those also.

Critical information summary (but does not list the $10/month discount)

Mod: Thanks to Giles for the description, copy pasted from them (who posted the duplicate deal).

This is part of Click Frenzy deals for 2020

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closed Comments

    • +2

      Check all your email addresses knowed to Telstra because mine went to an email address different to the one I signed up with. I think they have monkies working in the back office.

      • Thanks for sharing. I would have never found the emails if you hadn't told me to look.

      • I had the same! They emailed me on the email address I supplied when I used to have boost not the email I signed up for this SIM on. Very strange. Hope that means we still qualify for discount/cashback and they don't consider us current customers?

        • Cashback is from cashrewards, not Telstra. As long as you got tracked with $45 pending in your account, I can't see any problem you won't get it confirmed later.

  • Hi
    Can someone please share a screenshot of Cash Rewards Telstra $45 cashback as I need to to enquire from CR as I did not get the notification even though I joined on 20/5/20?

  • have anyone receive sim card or tracking email yet? How can we checking with our order?

    '
    ;

    • That's why I checked back in here. Still no Sim for me here in 2483,

      but I'm regional so would expect an extra few days.

  • I don’t think anyone had received dispatch confirmation email from Telstra.

  • -2

    $15 for 60gb is a massive bargain

    Well done OP (sad I missed out on the $45 cash rewards)

  • Still nothing in mail 3182.. anybody else received their SIM? ive given up on the CR tracking

  • no sim card or dispatch info yet

  • +1

    Just received the tracking from start rack

  • Received a couple of order emails, though no mention of the $10/month discount. Has anyone been able to confirm how this will be processed?

  • Same, received a couple of emails, one with a ‘bill estimate’, not showing any $10/month discount either

  • +3

    Received my sim this morning (Sydney Metro), added the 25GB last night when I got the 'bill estimate' email. Account now showing 30GB and CR is tracking ok. Happy days.

    • How did you add 25GB to your 5GB SIM only plan?

        • i log in to the app, but cant find the button/place to apply the extra data. can you elaborate it?

          • +3

            @leski: Sometimes it doesn't appear on the app. Here's the direct link.

            • -1

              @DuckKnight: thanks. however it goes to the info page.

              Mobiles and mobile broadband
              Register for 25GB of extra data

              All our personal and small business post-paid mobile and mobile broadband customers can register for an extra 25GB of data at no extra charge - to use in Australia within 30 days if they register by 30 June 2020. You can register via the My Telstra app and the data will be available within 48 hours. We’ll send you an SMS when it’s been applied. The data will expire after 30 days but you can apply for another 25GB of data up until 30 June 2020.

              Please note mobile broadband customers will not receive an SMS. You won’t see the extra data on your bill, but it will appear in your app usage information.

              • @leski: Strange, it was working fine when I commented. It seems to still work in incognito on chrome on my end so try private browsing. It might still redirect the page, don't know why that happens.

              • +2

                @leski: don't click the link as it will direct to info page. right click the link, then copy link, then open a browser, copy link and hit enter.

      • Edit: found the service but lists a number when it's a data service?

        • Your data service comes with a phone number. You can see it when you login to your account or in the email with subject “Important information about your plans”.

    • Did you receive dispatch email from Telstra before you received sim?

      • Nope. Just the ‘bill estimate’ and CIS email.

        • I can’t found service available in my Telstra account at this moment. Does it only display after sim was activated?

          • +1

            @freeman: I could see the service on my account already last night. Note: I could see it on the web before it appeared on the app so maybe different end point?

        • Can you please check in the telstra order tracker what it says for your order?

          • @GetEmAll: "Sorry, the format of the order ID you have entered is not valid."

            • @trisnadi: Try entering 1- and then whatever the order number is.

        • does your bill estimate include the $10 discount? Or just $15 per month? Cheers

          • @vandelay: Mine includes $10 discount. Total bill $5!

            • @GetEmAll: looks like you are the only one who has the correct amount, are you able to upload a screen shot?

              • +2
                • +1

                  @GetEmAll: Thanks. Looks like there is a high chance telstra may mess up the deal. But at this stage the best way is to wait for the first bill. I have original order confirmation which shows $10 monthly credit so will dispute the bill if the discount is not applied.

          • @vandelay: just $15 per month. I reckon the bill estimate doesn't include any promotional offer. The $10 off should be in the actual bill. It's there in the original order confirmation email under "Your discounts"

    • did you sign for it ?

      • Received my today. I didn't have to sign for it, but I did need to show them some ID.

        • The startrack guy wrote down the last 4 digits of my driver licence.

    • Finally received my sim today. But I can’t find extra data register option in My Telstra app.

  • +3

    Recieved it today. Don't know why they used a Small Startrack bag rather than an envelope

    https://imgur.com/a/TwsZy7S

    • did you sign for it ?

      • No signature required

      • Mine was left in the mailbox. I didn't even know it was delivered until I checked.

    • Wow considering the price of this plan that seems a waste of money for Telstra.

  • -2

    Perhaps you were referring to our Click Frenzy Deal, right? This deal is valid from 19-25 May 2020, only for above the line offers Small-Large Plans.

    Data Plan Extra Small is not included. Item shipment may take 7-10 business days.

    • +1

      I have a screenshot that has $10 discount on the extra small plan. So your comment would be incorrect.

      • this is from their online support team.

        • +3

          Just spoke to someone on their online support team who advise that the credit discount will be applied on the next month.

          • @Heybargain: But it’s interesting to see someone above received an estimate that includes the discount while everyone else’s is missing.

          • @Heybargain: Is that mean we have to pay full amount of $15 for the first month?

            • @Apollo-Fc: I would definitely dispute it if I have to pay $15 for the first months. I have order confirmation email clearly said $10 monthly credit, and what I have to pay is $5 per month for first 12 months, then $15 after.

      • @heybargain please can you upload your screenshot?

      • Mate do you mind sharing your screen shot?? I should have done it knowing we are dealing with Telstra :-(

        Yes got my first bill and NO discount…. Annoyed if I have to pay full bill as it goes against the principle that the discount should have been applied from the word go.

    • @leski: What are you talking about? All data plans are included in the Click Frenzy Deal.

      • -1

        chat with them again. now they admit they were wrong. $10 would apply

  • does anyone know if you can receive sms on this sim card and will you be charged? its strange that it says you can make and receive calls if you use it overseas in the terms but not in oz.

  • Just received a sms telling me to check my email, and there are two emails from Telstra, one is email verification, one is email bill activation.

    • +1

      Got the email verification email last Thursday but the verification link didn’t work and it failed to verify.

      • Did you have telstra ID setup in the past? I also can't verify my email by clicking the link in the email. But I tried my old telstra ID login, which has the same email address to sign up this plan, it works fine. I can add the account number into my old telstra ID setup so all good to go. I think telstra tried to match your sign up email with the telstra ID in their system. So if you used to have telstra ID setup before, and you signed up this plan with the same email address, then you are automatically verified, so don't need to verify the email address again (probably that is the error message saying can't verify). This is just system generated verification email.

        • Nah, I didn’t have a Telstra ID before and maybe that also caused the failed email verification as they didn’t have my email address on their system as a customer.

          I finally got my Telstra ID setup after receiving my sim today. The system led me through hoops in order to successfully set it up. I proceeded to have my Telstra ID sign up on the sign up page. All was smooth sailing until the final step where it says they have sent me a final registration email and I just need to click on the email to complete the registration.

          I clicked on the link in the complete registration email, instead of confirming me that they have verified me, the link took me to a change password page. I found it strange as I had just already chose a password in one of the setup steps but I thought, OK, let’s change my password again if that is all it is needed to complete the registration. Then I got a change password error as the system DID NOT let me change my password because my Telstra ID wasn’t completely set up.

          I thought it was a mistake so I went back to the final step tab and click on the send complete registration email button again and they sent me the same email containing the change password link.

          I tried six or seven times clicking on the resend email link, changing my password then I gave up. I then went to log in on the myTelstra login page and unsurprisingly it didn’t let me logon as I didn’t finish the complete registration step. I was ready to call and have it sorted out but I tried once more and went to the sign up page again to hoping to repeat the sign up process and the page told me that I have already tried to sign up before and need to click on the complete registration link in the complete registration email. I thought WTF?? Then I noticed a resend complete registration email button. I clicked on it and it sent me another complete registration email. I clicked on the link in the email and voila! My Telstra ID is setup successfully.

          I remember I have set up Telstra ID with my folks’ account before and it wasn’t like this. Did Telstra outsource its business processes at the moment? It seems they can’t get anything right.

          • @FrugalNotStingy: Good to hear you finally set it up. I used to be long time Telstra pre-paid customer, my experience is their account (or ID they call it now) setup is always hit and miss. My account setup was done by 24x7 chat as the system at that time kept saying can't find my account number.

  • received mine, had to activate it by calling. No tracking through cash rewards though,will lodge manual request tomorrow.

    • +2

      submitted manual cashrewards claims. Will wait for response & hopefully claim the $45 cash back

      • How did that go for you? What info did you need to lodge a claim? I have only activated the sim today, the cashback did not track for me, so I will be lodging a manual claim soon.

  • received my sim card in the mail today (the startrack bag seemed excessive), but i'm not sure what to do now…
    I've so far received 4 emails from them:

    • "Email bill activation" which had my account number
      -"important information about your plan." which had my mobile number, but there is no mention of the $10 discount
      -"Your plan details on a page" just generic info about all the plans they offer
      -"Here's an estimate for your order" where it states that the minimum first month cost is $15.50 and the minimum ongoing monthly cost is $15.00. Still no mention of the $10 per month discount… :/

    I've also tried activating the sim online, and also tried registering for a Telstra ID with my account number and also with my mobile number, but both don't work.

    anyone been able to use thier sim yet?

    • I have received the email informing my data sim number just then and it also doesn’t mention the $10 discount.

    • This is just a guess but… I suspect your order may have had an issue or cancelled at some stage. Best to call Telstra and seek assistance. You can call 13 22 00.

      • I tried registering again for my Telstra ID and it worked this time. seems to all be working now! Just hope the $10 discount appears in my bill..

        • Ahh great news.

    • @Zander46: I got same emails as yours, plus one order confirmation email (1st) and one email address verification email (2nd). $10 discount was only mentioned in the order confirmation email, not shown in other emails at all. I received the sim this morning, and it is already activated. I was able to add my account number to my old Telstra ID setup today. A few days ago I tried to add it after I know the account number but not successful. So I think once your sim is activated then you can register telstra ID with account number.

  • When you activate the number, is there any option to port in our's number to it?

    • +1

      The sim is already activated upon on arrival. A few days ago an email arrived with mobile number associated with the data plan. I don't think you can port in your own number. You may try the 24/7 chat.

    • The choice to port in or get a new number is normally a part of the sign up process.

      • So too late to do it now?

        • Why would you want to do that anyway? Voice calls are barred within australia, an SMS would cost $0.25 per txt, i wouldn't be sending any txt from this service. Beside Telstra doesn't give a port-in option during signup

          • @bonz: Actually, I signup this offer is to park my backup mobile number.

            • +3

              @aiyoyo: It's cheaper to get an Aldi SIM if you want to park a number, only $5 for the first year

  • looks like their is a 7 day frenzy still on for those that have a abn at https://www.telstra.com.au/small-business/internet/mobile-br… . it might be a better option for those with an abn if you can get data pooling too. Does anyone know if someone on a the $5 sim deal as personal customer are able to transfer over to business as sole trader abn same name and retain the $10 discount?

  • +1

    I received my eSIM today. Consistent with the sentiments of others, it's certainly overkill sending these via courier. The eSIM, of course, could have been emailed, if Telstra optimised its processes.

    However, as I want to keep eSIM for my main number, I'll be going into a Telstra shop tomorrow to get a physical SIM. I have retained the eSIM QR code for potential future use.

    With eSIM on my main number, if my phone is ever lost or stolen, the holder of the phone will be unable to remove or deactivate the eSIM, thus continuing to allow the phone to be tracked or erased etc.

    • +1

      I think you might be wrong. The esim you have will be erased. You can’t have a physical sim and esim with the same number at the same time.

      • If the Telstra number has already been allocated to the eSIM, then once I switch to the physical SIM, you are correct in saying that the eSIM cannot later be activated again.

        However, if the number has not been allocated, then the eSIM package can be used later (just like a blank physical SIM).

        I do suspect that the number is allocated to the eSIM.

  • Thanks Telstra for nothing. I had two postpaid account until last month for $110 monthly payment which I always paid in full never late yet you can't even approved me for $5 a month.

    • Port out to Catch or Kogan 90 day 20GB per month plans and reassess in 3 months time.

      • +1

        Yeah that's what I do now but with Telstra POM I could download around 300Gb more than my allowance after it run out.

    • Likely more to do with credit check than Telstra.

      • That's what they said to me. I remembered the first time I had to sign up for a plan it took me around one hour at JbHifi trying to sort out this one. Every details was given nothing dodgy.

  • Anyone in Brisbane metro got theirs?

    Still nothing for me.

  • I received my SIM today, after receiving no correspondence besides the original order email.
    I've put the SIM in a device but is sos only/no signal yet. So maybe it'll activate soon?

  • Got my SIM 2day also..

    No CR from Telstra in my CR account, gonna lodge a claim but highly doubtful with the track record of Cashrewards/Shopback for failed tracking.. They will just send the usual script blaming the end user…

    • I'm fairly new to Cashrewards. I'm genuinely curious, do you think that Cashrewards scams its users out of rebates?

      I enter those 'deals' in good faith and expect Cashrewards to keep its part of the bargain.

      If there's a pattern to this, I'll complain to the ACCC.

      • +1

        After querying why the offer had not tracked through to my Cashrewards, I received the following response:

        Thank you for reaching out to our team regarding this transaction that you’ve made with Telstra Mobile. I hope you are keeping safe.

        I'm sorry to see that Telstra Mobile has not automatically tracked into your Cashrewards account and I have now manually added this transaction. We accepted the documents that you provided and submitted an enquiry with the store for the eligibility of cashback. (excluding GST, taxes, vouchers or shipping as per the Cashback Tips on each store page).

        There is nothing more that you need to do, and this transaction is now showing as pending in your Cashrewards account.

        Any transaction that we query with stores can take between 30-90 days to resolve as the store needs to ensure the cooling off period has elapsed, your purchase has not been returned or refunded, and that their analytics attribute the sale to Cashrewards.

        Please disregard the Estimated Approval time frame listed against this transaction as this does not apply when querying a transaction with a store.

        Thank you for shopping with Cashrewards when you shop online. Wishing your a great week.

        I can confirm that the transaction is now showing in Cashrewards. Let's see how this transpires!

        • Thx for heads up, just put my claim in.. What document/s did you upload? I just sent a copy of the order confirmation email..

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