This was posted 4 years 6 months 6 days ago, and might be an out-dated deal.

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$10 Monthly Credit on All Data Plans For 12 Months = 5GB for $5 Per Month (BYO) with No Extra Data Charges @ Telstra

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$10 Monthly Credit on All Data Plans For 12 Months = 5GB for $5 Per Month (BYO) with No Extra Data Charges @ Telstra
Go to Deal
dK69 on 19/05/2020 - 20:15 telstra.com.au (8522 clicks)
Last edited 22/05/2020 - 09:40 by 3 other users

Telstra's Extra Small data plan is normally $15/month, but connections during '7 Day Frenzy' get $10/month off for the first 12 months.

No lock-in contract, so you can cancel any time and DONT FORGET $45 CASHREWARDS which will equate to $15 for 12 MONTHS , this means $1.25 per month for 5GB data- THIS IS CRAZY!

MOD: Received email from affiliate channel representing Telstra stating that Telstra are currently having tracking issue, and sales through cashback sites such as Cashrewards might not track properly.

Buy it, use it, bank it, boast it, harder better faster stronger!

No excess data charges. When you exceed your allowance, you can continue to access data, but your speed will be capped at 1.5Mbps.

This is a data SIM, so you can use it in devices like tablet, mobile dongles etc. You might be able to use it in a phone, but you can't make calls, it's not made for normal SMS use (charged at PAYG rates).

New customers only. If you want a higher plan instead, $10 discount currently applies those also.

Critical information summary (but does not list the $10/month discount)

Mod: Thanks to Giles for the description, copy pasted from them (who posted the duplicate deal).

This is part of Click Frenzy deals for 2020
Mobile Click Frenzy Mobile Broadband Plan Telstra

Related Stores

Telstra
Telstra

closed Comments

  • Turd on 18/06/2020 - 20:41

    Did anyone get an email about "We'd like to confirm your International Day Pass is now enabled for your mobile service" ?

    • spoddar01 on 19/06/2020 - 10:43

      no mails in my mailbox like that yet

  • willthefomo on 19/06/2020 - 16:01

    Almost same problems like others -> slow dispatched SIM, and not getting $10 ($15 for extra small plan in total) credits for the fist bill.
    And not even need to activate the SIM (very confusing at the beginning cuz I was looking for the site to do that).

    Then I used the in-app chat to enquire the bill and got this reply:

    https://imgur.com/a/ErNfEDT

    Well done Telstra

    • Italkdigital on 19/06/2020 - 19:12

      Definitely me like others here,.. the Telstra agent has had too fix the 1st months bill from $15 to $5 and of course this should continue for 12 months on your bills of $10 discount,.. well I'll see on my next bill if I get the discount but they did fix my 1st months,.. you need too post them the snap shot link on here of the offer they had for the Frenzy sale deal, yes Telstra's customer service has certainly bottomed out

  • Associatedcoolsteps @ Telstra on 20/06/2020 - 17:59
    +1

    after wasting my time on the fruitless chat outcomes, i just send a complaint about billing, filled out online form and copy and paste body of email order with ref no, ticked option just reply by email. a couple days later got email reply finally they omitted it was a system error and waived the entire first bill for the hassles i been put through and said that $10 credit will be applied for 12 months on wards. online chat can't see the order on their system best submit complaint form and attached email order online. https://say.telstra.com.au/customer/general/forms/Email-Comp…

  • Pareto8020 on 22/06/2020 - 21:10

    I ordered my SIM on 19 May and it is now 22 June, still nothing received. I got the "We've got your order" and "Email bill activation" emails on 19-20 May, then nothing. The "we've got your order" email has a order number FA509xxxxx but when I try tracking with this number (ordertracker.telstra.com.au) it says "Sorry, the format of the order ID you have entered is not valid. Please check your order ID and try again.". I've tried calling Telstra but the phone tree doesn't let me talk to a person - it basically says they have very few customer service reps so are prioritising calls, and my call isn't important enough. I can't use the Telstra app to chat with anyone as I don't yet have an account so can't log in.

    Not sure what I can do. Is anyone still waiting for their SIM to arrive > 1 month late? How can I get a real tracking number that works? Should I keep waiting or is it unlikely to arrive at this point??

    • zx931 on 25/06/2020 - 19:12

      Still haven't received mine either. Filed a complaint with the TIO, suggest you do the same.

      • i37 on 26/06/2020 - 21:14

        Same here. Contacted Telstra orders been canceled. Complaint lodged.

  • Ponsonby on 24/06/2020 - 15:32

    Billing problems - don't assume that what Telstra chat tells you will be done to correct their errors will actually happen. It was hardly worth the effort but after a very long (5 hour) chat session during which I emailed proof of the $10 off offer, Chat agreed to fix the problem and emailed me to say that. But nothing happened - the online account still shows no discount and the full $15 was direct debited on the first bill. A further chat session starting from scratch today had the apparent result that I am now supposed to get the discount for only 6 months. I have no idea whether even this reduced 6 month offer will disappear into the Telstra ether like the 12 month promise. Still no mention of any of this in my online account. Needless to say I have cancelled direct debit and will probably cancel the service if the errors continue. Technically Telstra offer a good mobile service but who would want to deal with all these administrative problems? Their billing and customer handling are well below any reasonable standard.

  • Vitorll on 24/06/2020 - 15:35

    I'm on the same boat as the ones that didn't receive the Sim card yet. I got billed $15 and had to get in contact with their (sh*t) chat support in order to revert that absurd charge of a plan that I don't have how to use. Just now I got this https://imgur.com/u8zLBB1

    How should I proceed, does fair trading works for this or should I get straight to TIO?

    PS: I'll go to war because of this plan and all the stress it caused me since 20th of May.

    • Arthur Dunger on 24/06/2020 - 15:42
      +1

      Lodge a complaint with the TIO, then it's on Telstra to contact you & sort it out.

      I'm about to contact them again because nothing has changed in my account (Telstra said they would change it to $5) and it now says my first payment of $15 is overdue, unbelievable!

    • Italkdigital on 05/07/2020 - 03:24
      +2

      Just suggestion well seems your over Telstra I can understand theve become hopeless but suggest you head too there store at least I'm sure they can provide you the simcard since it's an active account, maybe just maybe a big maybe they'll fix the $10 discount also

      • Vitorll on 09/07/2020 - 13:56

        Thank you so much for this! The lady at the store gave me the SIM in 5 minutes… I would upvote your comment a hundred times if I could, many people here would benefit from this!

  • QuicheLorraine on 26/06/2020 - 17:38

    Like everyone else, received my first bill with no $10 credit. Spoke with online chat via the website for an hour. The rep wanted to end the chat so he could take his meal break and wouldn't help me any further! Off to the TIO I guess.

  • twiz911 on 26/06/2020 - 21:49

    Does Telstra Air login to the app or wifi hotspots work for anyone? It says my credentials are incorrect but I can login to other Telstra services.

    • Italkdigital on 05/07/2020 - 03:17

      Use your account email login and password too use Telstra Air when you click on Telstra Air WiFi hotspot, or setup login credentials in there Telstra Air app if by chance you have another providers sim in your mobile and use the app too login after you've connected too there WiFi hotspot, you can use and install the app in as many phones as you like with your same login credentials 🤪👍

      Also with Fon WiFi (used here and overseas) in the Telstra Air app if you search in it there is a specific logon and password allocated too you, you can use those credentials in both Telstra Air and Fon WiFi hotspots

  • Tomato on 29/06/2020 - 13:10

    Just wondering if anyone here has received telstra email today re Mobile Data Plan Notification, confirming new monthly included data allowance is 55GB…hvnt received the new bill yet…happy to pay $5 for 55GB…not complaining!

    • zzyss on 30/06/2020 - 11:27

      Mine went to 30GB, but I also applied for the COVID-19 bonus data yesterday so I don't know whether it's that or somethng else.

    • aussea on 30/06/2020 - 12:35

      Yeah I got this email as well after applying for my 2nd round of the COVID bonus yesterday. The 2nd allocation of the COVID bonus/email kicked in a few hours after my application.

      I hope the Telstra-speak nonsense phrasing of this (new monthly "55gb") doesn't translate to more billing issues next month! Should imagine it will revert to the regular 5gb in 30 days time.

      I'm paying $5 for the first 12 months for 5gb monthly, then $15 thereafter, regardless of any future billing irregularities (unless they increase the monthly price for the 5gb service in the meantime). Otherwise my 55gb sugar hit will turn sour real quick!

      • Italkdigital on 05/07/2020 - 03:10

        Yes mine reverted too 5gb per month and the covid bonus webpage of there's doesn't exist anymore lolz, I tried with chat online in July too get another 25gb but they told me too call there customer service centre, which I never bothered, well enough time spent with Telstra help for these sims

  • YesPleaseThankYou on 29/06/2020 - 23:28

    I have received the promised credits after my complaint to the TIO, plus now I'm getting the regular promotional credit of $10 per month.

    Happy days!

  • OzBargain1234 on 30/06/2020 - 15:57

    My COVID-19 bonus data was applied automatically, 30GB. So I tried for another bonus, but no luck.
    Telstra being Telstra, my bill is $5.02 lol.

  • spoddar01 on 02/07/2020 - 09:45

    got my latest bill yesterday and surprise it shows account in $15 credit. complaint to the TIO has got things over-corrected a bit i guess.

  • Italkdigital on 05/07/2020 - 03:06

    Managed too get my last Sim out of my 3 Sims activated on this deal few days back, only took Telstra 6 days of online chatting too have this happen lolz,.. what is happening with Telstra's customer service overall such long waits to get things done with them, some online chats took a day for a reply and calling them sometimes no one answers for hours 👎

    Thankfully this is my last Sim plan with them thankfully the $10 12 month credit was added 👍 in July 🤪

    These are worth in value at $15 per month for 5gb only cause there unlimited at reasonable 1.5Mbps speeds after data is used up,.. otherwise honestly I wouldn't bother

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