This was posted 15 years 17 days ago, and might be an out-dated deal.

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[ERROR] Linksys WRT610N Dual Band Wireless-N Router $20.90 DELIVERED (Usually around $160)

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[ERROR] Linksys WRT610N Dual Band Wireless-N Router $20.90 DELIVERED (Usually around $160)Affiliate
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LLibertyPrime on 07/11/2009 - 10:50 accessories.ap.dell.com (7353 clicks)
Last edited 10/11/2009 - 18:20
This post contains affiliate links. OzBargain might earn commissions when you click through and make purchases. Please see this page for more information.

UPDATE from Dell Corporate Affair — this is an email that I have received. —scotty

OzBargain users should be aware that while every effort is made to check for errors in typography and photography on the Dell Australia online store, inadvertent errors may occur. In this instance, an inadvertent error caused a Linksys Wireless N Router to be listed on Dell Australia’s website at an incorrect price of AUD$20.90, including delivery and GST.

As soon as Dell Australia recognised this inadvertent error, the router was removed from its website. Dell Australia is also proactively contacting customers who placed an order at the incorrect price.

As a gesture of goodwill, Dell Australia is offering each customer whose order was not accepted the option to purchase one router at a special price of AUD$229, including delivery and GST.

While Dell Australia has made it a priority to contact its customers directly, Dell Australia apologises for any inconvenience or confusion that may have been caused to OzBargain users.

Original Post

As the title says, the Linksys Dual Band Wireless N Router for only $20.90, get it while you can, it might not last for too long, as it usually retails for something like $170. CNET gives it a 4/5 stars so it ought to be good.

Enjoy :D

(P.S This is my first submission :p)

Mod - just moved the Error to the front of the title and used all caps. Remove "confirmed".

Computing Linksys Wireless Router

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closed Comments

    • elguapo on 07/11/2009 - 15:52
      +2

      We were first advised of this well over 3 hours ago yet their web site still is showing the $20 price. What is going on Dell? You are a bunch of amateurs.

      • TimeOrMoney on 07/11/2009 - 16:00

        Again re-enforcing the claim that they're doing this intentionally to lure in free advertising.

        • gstfree on 07/11/2009 - 16:14

          Yes, misrepresentation from Dell.

          Dell committed misrepresentation if they defended they don't have intention to enter into the contract, hence, contract was void at the very beginning.In this circumstance Dell is liable for misrepresentation.

          • Davo1111 on 07/11/2009 - 16:17

            @gstfree: true, but you need the conversation recorded or an email from them to admit they have acknowledged the mistake,

  • matt777 on 07/11/2009 - 15:45

    Thanks again for choosing Dell!
    Dell will not be responsible for typographical, pricing or other errors and reserves the right not to process orders based on such errors. Dell reserves the right not to process orders for any other reasonable reason as otherwise determined by Dell.
    Dell and the Dell logo are trademarks of Dell Inc. Other trademarks and trade names are the property of their respective owners and Dell disclaims proprietary interest in these marks and names of others.

  • aaaaab on 07/11/2009 - 15:54
    +2

    Dell has some exclusion clause that protect themselves. However, as gstfree mentioned earlier, if the money has been charge from the credit card, then logically both parties have entered into a contract. Moreover, I suppose we could classify it as false advertising because it allows you to check out and made available to everyone. It would be great if there is a lawyer that could explain this consumer protection law to everyone here.

    • gstfree on 07/11/2009 - 16:04

      Here Dell definitely violate Trade Practice Act.

  • lplau on 07/11/2009 - 15:56
    -1

    They will prob just do the same as they did for the MX Mouse.
    They will email you back saying they made a mistake with the pricing, and they will offer you it for cheaper than their "correct" price.

    Its amusing why people call this a scam. You are scamming yourself really. LOL They are offering a product, they will return your money if you paid, you lose no money in the end. Therefore it isn't really a scam. If they kept your money and didn't give you the product then it is a scam.

    LOL Are you one of those people who see a email saying some bank will give you 20% Interest on your money if you transfer them all of your money? LOL If you are then you have truly been scammed.

    Interesting thought though…..for those law students here, if Dell did honor this deal, wouldn't Dell be in violation of "Dumping" in this case? LOL Selling a item which is less than "fair value"?

    • TimeOrMoney on 07/11/2009 - 16:05

      LOL Are you one of those people who see a email saying some bank will give you 20% Interest on your money if you transfer them all of your money?

      Bad example. Those cases do not have an ABN, and are not covered under consumer protection laws.

      If they kept your money and didn’t give you the product then it is a scam.

      True, that would be a scam (an often misused term), but bait and switch is a form of Fraud, which can be just as legally reprehensible as a scam.

    • gstfree on 07/11/2009 - 16:18

      Re anti dumping, I don't think it is applied here.
      I think anti dumping deals with international trade, while a foreign supplier always supplies goods below the domestic "fair value" or "Cost of production".

  • waladare on 07/11/2009 - 16:01

    the user reviews on cnet don't look too good….ordered a couple as gigabit switches, even if they are crap.

    http://reviews.cnet.com/routers/linksys-wrt610n-simultaneous…

    • spida on 07/11/2009 - 16:08

      from Dell? Dell - 1, You - 0! . Baited!

  • waladare on 07/11/2009 - 16:15

    yeah….maybe they are that bad that they got them for nothing…worth a shot.

  • shaun-o on 07/11/2009 - 16:20

    It's posted on Lifehacker.com.au now

  • timothys on 07/11/2009 - 16:21

    Guys,

    remember when the ps3 controller was $20….

    lets not argue about if its a scam or not.

    if you're not appreciative of the deal, then dont buy it simple.

    • applebyte on 07/11/2009 - 16:40

      Yeah, and Dell are much bigger than GAME

      Dell has much to learn

  • inherentchoice on 07/11/2009 - 16:26
    +2

    If a business makes false statements in their promotions or conversations about the price, value or the quality of the good or service, then the conduct is likely to breach the Act (s. 52)…
    It makes no difference whether or not the business meant to mislead or deceive you, as it is how you perceived the conduct that matters.

    Source: http://www.accc.gov.au/content/item.phtml?itemId=790880&node…

    Therefore Dell risks breaching the law by not honoring its advertisment that this router is $20.90 delivered. I've ordered mine, and it will be interesting to see how it may pan out if Dell doesn't come through.

    • deviant on 07/11/2009 - 16:41
      +1

      ordered 2, i'd definitely complain to accc. they waste our time, and so we should waste theirs.

  • McMerc on 07/11/2009 - 16:42
    +1

    Not again? Guys, seriously don't bother wasting your time on this.

    Hey LP, well spotted though!

  • G5 on 07/11/2009 - 16:55

    Why does everyone automatically call it a "bait-and-switch" every time Dell messes up their pricing? As such a large organisation, I hardly think that a bait-and-switch is something they need to resort to doing. It's not even like they advertised the deal.

    Bait-and-switch is more applicable to a situation such as a car dealer advertising a car for sale at an insanely low price, but just after you test drive it they tell you it was sold to somebody else.

    If you manage to get one, great. But don't get your kickers in a knot calling the ACCC. It was probably just a typo by the work experience kid. Mistakes happen, Dell's a large company, ergo the mistake is more widely noticed. Big deal.

    • Davo1111 on 07/11/2009 - 17:07
      +5

      it isnt that hard to have an inbuilt system to stop these errors occurring. I'll write some code for your now

      IF Cost > costPrice
      THEN Display 'Continue Order'
      ELSE Display 'error with order, please call dell'
      ENDIF

      Thats all they need to do..

      • YesPleaseThankYou on 07/11/2009 - 17:45

        Yep, especially seeing that Dell has made this mistake time and time again.

        Dell must be doing this deliberately.

        Just imagine all the free press they get from this… as they say, "any publicity is good publicity".

  • daydream on 07/11/2009 - 17:01

    On a separate note, why does Linksys want to make their routers look like 70s ashtrays? I like ones you have the option of standing vertically - Less space, stay cooler, better reception. Good deal for the technology if they can be purchased at that price though.

  • aaaaab on 07/11/2009 - 17:03

    I guess if ACCC bother to proceed a legal action, more than likely they could win according to the consumer protection law. If not everything listed in the statue are not really protecting consumers.

  • imp on 07/11/2009 - 17:08

    I purchased 5 MS wireless mice from Office works a few years ago after their website listed them for $10 (usually $50). They said it was an error, but honoured the price.
    I think the issue in this case is that there will be so many orders that the loss will be so big for them (though they are a big enough company to absorb the cost).

  • troyww on 07/11/2009 - 17:14

    I think it's a bit unfair giving this deal negative votes .
    Don't blame the player , Blame the game .

  • citybargainhunter on 07/11/2009 - 17:18

    ordered one, just for fun. cheers.

  • R3XNebular on 07/11/2009 - 17:22

    Ordered one, better arrive or someone is going to get knocked out.

  • YesPleaseThankYou on 07/11/2009 - 17:23
    +1

    I can confirm that Officeworks will price match + extra 5% off.

    Dick Smith also stocks this product, see http://www.dse.com.au/cgi-bin/dse.storefront/4af4f70300d2c24… You can even check local store availablity.

    Be sure to take a print out from the Dell website, along with the respective store's price match policy.

    Does JB Hifi price match and sell this product?

  • aaaaab on 07/11/2009 - 17:28
    +1

    Which Officework did you go YesPleaseThankYou. I tried to go to Officework at West Ryde NSW, which they did not offer a price match as the manager there said he has the discretion not to.

    • inherentchoice on 07/11/2009 - 18:10

      Seriously, to the letter of the law I think if Officeworks refuses to pricematch then they are misleading their customers with their "we'll beat it by 5%" claims, so if you really wanted you could possibly take it up with fair trading or accc. I'm gonna go to OW tomorrow hehe.

      • YesPleaseThankYou on 07/11/2009 - 18:31

        You should!

        I have now posted my receipt as proof.

      • anthony on 07/11/2009 - 18:33
        +1

        The price beat grantee does exclude liquidations and other sale types.

        I cannot find the conditions on their site though

        • YesPleaseThankYou on 07/11/2009 - 18:39
          -1

          No, it does not.

          I have already provided a link to the rules.

          I can't help it if you choose to not read that.

          • anthony on 07/11/2009 - 21:19
            +1

            @YesPleaseThankYou:

            The price beat grantee does exclude liquidations

            No, it does not.

            Yes it does.

            Read under the big 5% in the proce beat image. "excludes stock liquidations and contract pricing"
            http://www.officeworks.com.au/ims_docs/static/images/5433-lo…

            You have not posted a link to the price beat grantee condition, just some officeworks newsletter/email which contains
            ^ The Lowest Price Guarantee can only be redeemed in store or by calling 1300 OFFICE (633 423).

  • YesPleaseThankYou on 07/11/2009 - 17:36
    +2

    I'm not naming the store and I believe that you may have been misled by the store manager. Print the policy - you will see that there is no such discretion.

    You can print the policy and the "small print" from here http://www.officeworks.com.au/retail/content/20090306-tax-ti… Just take from the guarantee down to the end of the page.

    I even displayed the product on the Dell website for the staff.

    I actually received the product for less than advertised by Dell.

    • R3XNebular on 07/11/2009 - 17:39

      They will match it, if its STOCKED. Meaning officeworks has to call dell and check for stock. I tried just then and a store I won't name and they will honor price but stock must be checked on dell. "FIND AN IDENTICAL STOCKED ITEM". DAMN DELL OPEN UP SO I CAN CHECK STOCK

      • YesPleaseThankYou on 07/11/2009 - 17:43
        +2

        The product is clearly stocked as Dell has it for sale. You can't sell a product you don't stock.

        The store I went to also tried to phone Dell, but they were closed. The website clearly shows it is a product that is STOCKED by the store (Dell). That is, it is not a special product that they have to ORDER IN especially for you.

        The price match doesn't say that the goods have to be in stock at that very point in time.

  • deviant on 07/11/2009 - 17:44

    give us a receipt to work on other stores

  • YesPleaseThankYou on 07/11/2009 - 17:48
    +2

    In fact, there was simply no argument from the store I went to.

    They were suprised at the price, like we all are. I am greatful that Dell is bringing such competition to the marketplace.

    Remember, I was armed with printouts of the product and with the policy.

    As far as I am concerned, Dell is simply having an end-of-line or "run out" sale on this product.

    • R3XNebular on 07/11/2009 - 17:55
      -2

      On the phone with the manager and still no luck, "NEED TO SPEAK WITH A DELL REP" very annoying.

      • YesPleaseThankYou on 07/11/2009 - 18:05
        +2

        Don't pre-announce your request.

        You pick up the product and walk to the counter.

    • MNick on 07/11/2009 - 18:01
      -2

      You won't show a reciept, because you don't have one.

      Office Works Lowest Price Policy is their internal policy. It is NOT an industry code of practise. OW have every right not to price match Dell on this. The stores that said they would match it, but had no stock, are just keeping face. If they had it in stock, they would NOT price match Dell. End of story.

      (Edited by mod — remove personal attacks)

      • YesPleaseThankYou on 07/11/2009 - 18:04

        Nope, I'm not posting the receipt because I don't want the store to get into trouble. You can call me names all you like.

        OfficeWorks advertises that price match policy and they must honour it. There were no exclusions where my price match request could have been denied — and it wasn't.

        I don't care if you don't believe me.

        • MNick on 07/11/2009 - 18:08
          -2

          "OfficeWorks advertises that price match policy and they must honour it."

          They must honour it? What, by law?

          They must honour their internal policy? Or what, customer's will call the cops?

          It is quite clear that you know NOTHING about consumer law, yet you make the statement that Office Works MUST honour their internal policy.

          • YesPleaseThankYou on 07/11/2009 - 19:18

            @MNick: Of course they must honour what they advertise. Don't be so ridiculous.

            You can't advertise something that doesn't exist.

            Call it whatever you want, internal, external, halfie, innie outie… whatever… OfficeWorks advertises something, it therefore must be honoured.

            If it is not honoured you take them to Fair Trading.

            I'd like to see their legal reps attending 100 simultaneous Fair Trading hearings around the country.

        • R3XNebular on 07/11/2009 - 18:08
          -1

          We don't, we will if you provide evidence. Get into trouble? why would they get into trouble if they are following their so called policy that you are continuing to back up

        • anthony on 07/11/2009 - 18:19

          So then fold it so the store details are not visible.

          Unless you do that you are talking complete crap

    • MNick on 07/11/2009 - 18:02

      Edit: Double Post

      • R3XNebular on 07/11/2009 - 18:04

        yep, unless provides receipt this deal is unlikely. On phone to manager, she was hesitant and not dumb, saying that she needs to confirm it wasn't a one of sale etc and needed to speak directly with a dell rep

        • YesPleaseThankYou on 07/11/2009 - 18:07
          +1

          One-off sale? That doesn't matter.

          That's not excluded by the price match terms and conditions.

          Why do you people allow them to get away with stuff that's not covered in writing?

          • R3XNebular on 07/11/2009 - 18:09

            @YesPleaseThankYou: Where does dell state that all items are in stock, cause if you can find that then i'd be able to get a price match.

            • YesPleaseThankYou on 07/11/2009 - 18:11

              @R3XNebular: See my post above on this subject.

              • MNick on 07/11/2009 - 18:14
                +1

                @YesPleaseThankYou: YesPleaseThankYou, have absolutely NO IDEA what you are talking about

                • YesPleaseThankYou on 07/11/2009 - 19:19

                  @MNick: You're just bitter that you haven't been able to move yourself away from abusing people at the PC to actually get out and pick up the deal.

          • MNick on 07/11/2009 - 18:11
            +1

            @YesPleaseThankYou: Because their INTERNAL price policy is not enforceable. It's completely upto OW discretion.

            (Edited by mod — remove personal attack)

            • YesPleaseThankYou on 07/11/2009 - 18:15
              +2

              @MNick: No, it is an advertised policy.

              You can't advertise something then withdraw it when it all gets too hard. That would make you Dell.

              • R3XNebular on 07/11/2009 - 18:20

                @YesPleaseThankYou: Once again, I can price match, just show me where it clearly states on Dells website that all items are in stock. Or provide us with receipt. How are you getting the officework you wen't to into trouble? when you are enforcing this policy so much?

                • YesPleaseThankYou on 07/11/2009 - 20:30

                  @R3XNebular: You're not worth wasting my time on.

                  • dragonrabit on 07/11/2009 - 22:13

                    @YesPleaseThankYou: if they don't honour their price guarantee that advertised nationally, thats mean they breach Trade Practice Act.

                    How simple is that?

                    http://www.accc.gov.au/content/item.phtml?itemId=790880&node…

                    I gave u example, one day i booked ticket from flight centre, in the past they got price beat policy by $20, the shop doesn't want to honour my competitor price, i called their head office, head office price match and beat the competitor, simple and clean. coz they know if this news spread to the newspaper, they got bad publicity.

                    you are working in the business, u know what thats mean.

  • Adamiam on 07/11/2009 - 17:58

    Anyone's credit card been charged yet?
    Fingers crossed they charge mine.

    By the way, I think it's good when people post stuff like this. We all remember GAME's $20 DS3 controllers!

  • deviant on 07/11/2009 - 18:04
    +1

    well i dont see how posting a receipt is a risk especially if you blank out the stores / invoice number etc.

  • dreamscene on 07/11/2009 - 18:05
    -5

    I bought 30 to resell on eBay. Figured if I make $35 profit from each one sold for $60, I will be able to buy myself a $500 video card and an upgrade to an i-5 Intel machine for the rest of the $500. Awesome. I told my friends to order 50+. These will sell like hot cakes during Chrissy. I am so smart.

    • TimeOrMoney on 07/11/2009 - 18:46
      +2

      Dripping in sarcasm. At the very least, you're raising the administrative cost to Dell, which is a +1.

  • excite on 07/11/2009 - 18:08

    According to previous experience, I see no possibilities that one can really get this router.

  • aaaaab on 07/11/2009 - 18:14
    -2

    Well…I have lodged a complaint to officeworks headoffice as they did not honour they deal. Well, I have also recorded the store manager's BS (with his permission) as an evidence. He clearly specify that he has the discretion not to honour the price match guarantee that they have advertised, which i believe this is false advertisement as listed on TPA.

    • YesPleaseThankYou on 07/11/2009 - 18:29
      -2

      You are correct and you have done the correct thing to report him.

    • braidN on 07/11/2009 - 18:30
      +1

      good on him for not honouring it.

      its not their fault that DELL do stupid things….. this price would be below cost…

      • YesPleaseThankYou on 07/11/2009 - 18:55
        -2

        Below cost or not, the advertised policy must be honoured.

  • daydream on 07/11/2009 - 18:17

    I'm amazed that Dell don't have someone on duty to monitor sales/hits on their site and fix/rectify problems asap from the past experiences. It gives hope that it's just very competitive pricing for their loyal customers ;-) -If- we get them delivered its better than visiting another retailer for just $1 more off… If…

  • YesPleaseThankYou on 07/11/2009 - 18:28
    +10

    To all the people who called me names, please see attched receipt http://img.whirltools.com/?v=receipt.png

    I have no reason to lie about anything in my posts. Where I haven't wanted to say something (e.g. store location) I have been upfront and said so.

    I never realised that people were so aggressive and abusive in these forums.

    For those who wish to get a price match done, see my tips in this thread. I won't be posting here anymore.

    • anthony on 07/11/2009 - 18:31

      Well done.

      It is more you said you got the offer however wouldn't show you actually did.

      As it is such a good deal and unlikely to actually get officeworks to match the price it is easy to think you are lying.

      • YesPleaseThankYou on 07/11/2009 - 18:38
        +4

        I mean, why would I lie? This is not such a big deal that I need to make up fibs.

        I think that some people here have inferiority complexes.

        To me, it all seemed logical. I armed myself with the facts, with their policy, I picked up the goods and took them to the counter.

        As stated previously, I even assisted them with the Dell website. None of what I have posted here has been false.

        I pity those people that think the whole world is against them or that allow large organisations to advertise something then not honour the deal.

        Officeworks has an advertised policy that they honoured. I commend them for that.

        For those people who wasted time pre-warning the stores with phone calls and all that, suffer now, as Officeworks stores are closed :)

        • R3XNebular on 07/11/2009 - 18:51

          Thanks for that, I apologize if I was somewhat aggressive. Was the only way to get the receipt out of you lol. I will knock someone out if they refuse this receipt… what will annoy me even more is that they will be like where is other details.

        • fufufu on 07/11/2009 - 20:05

          I think you are just really lucky your Officeworks did not call up to check the price with Dell. In which case they would have informed Officeworks that the price is in fact an error.

          I admit I'm jealous of your purchase. But I don't hate you. Just pointing out that it's not as simple as "standing your ground".

  • lukelegend on 07/11/2009 - 18:41
    +3

    Well done YesPleaseThankYou, Don't worry about few on this forum that accuse people of lying and post crap on people who actually do some work and post a bargain, the rest of us appreciate it, more please…..

  • maxixix on 07/11/2009 - 18:45

    Ok I will step in a safe the day, mate if you feel that you need to proof him wrong upload something in relation anything doesnt have to be a receipt with the full details. Otherwise lets move on any discussion is futile in this regard.

    • TimeOrMoney on 07/11/2009 - 18:51
      +1

      He did so 18 minutes before your comment… Scroll up.

    • YesPleaseThankYou on 07/11/2009 - 18:54
      -2

      Want to try that again in English?

  • timhn on 07/11/2009 - 18:50

    It'll be interesting to see this deal get to the top but nobody get the stuff all all.

    • YesPleaseThankYou on 07/11/2009 - 18:53

      Wrong, I did.

      • TimeOrMoney on 07/11/2009 - 20:16
        +1

        Same. That makes at least 2 of us.
        I won't +ve it on principle, at least until Dell confirm that they are honouring the deal.
        +10 to Officeworks for honouring it though.

  • maxixix on 07/11/2009 - 18:56

    lol my bad well done and congrats YesPleaseThankYou.

  • YesPleaseThankYou on 07/11/2009 - 19:01
    +1

    You people would be more shocked if I told you how many I picked up in a few hours from how many stores (not just OfficeWorks). I am not going to go into the details of those.

    I have proved that this can be done - you just need to be smart about how you do it.

    I was prepared to stand my ground today, but in no case did I have to stand firm. All were polite and plasant and honoured their advertised policies.

    • quackster on 07/11/2009 - 19:13
      +5

      To be honest I don't think its really anything to be proud of… Dishonest Dell makes a mistake and the honest competitors match the price… The wrong party gets punished for Dell's actions.

      • R3XNebular on 07/11/2009 - 19:16

        So true, but then we become winners. Well so far only YesPleaseThankYou is

      • YesPleaseThankYou on 07/11/2009 - 19:29
        +1

        Officeworks is owned by Wesfarmers http://wesfarmers.com.au/our-businesses/home-improvement-a-o… You think that this price match will affect their bottom line? The answer is “no”.

        Officeworks was selling this product at a massive mark-up when compared to even Dick Smith. What about all those poor customers who have paid well above what they should have?

        Get real, this isn’t some mum & dad business you need to worry about.

    • themonty on 07/11/2009 - 19:14

      harvey norman apparently don't beat/match "online" prices. which other stores have price match/beat guarantees?

      • YesPleaseThankYou on 07/11/2009 - 19:20
        +1

        I wouldn't shop there if they paid me. Good deal or not.

  • vincent.hardy on 07/11/2009 - 19:12

    Not gonna have much luck with this…

  • proudwanderer on 07/11/2009 - 19:13
    +1

    It's STILL up on the Dell website!!!

    • YesPleaseThankYou on 07/11/2009 - 19:21

      I suspect that it will be there until Monday.

      People should be visiting their OfficeWorks and Dick Smith stores tomorrow.

      • themonty on 07/11/2009 - 19:22

        do u know if the good guys do this as well?

        thanks mate. gotta tell ya yer really one lucky guy!

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