[ERROR] Linksys WRT610N Dual Band Wireless-N Router $20.90 DELIVERED (Usually around $160)

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LLibertyPrime on 07/11/2009 - 10:50 accessories.ap.dell.com (7353 clicks)
Last edited 10/11/2009 - 18:20

This post contains affiliate links. OzBargain might earn commissions when you click through and make purchases. Please see this page for more information.

UPDATE from Dell Corporate Affair — this is an email that I have received. —scotty

OzBargain users should be aware that while every effort is made to check for errors in typography and photography on the Dell Australia online store, inadvertent errors may occur. In this instance, an inadvertent error caused a Linksys Wireless N Router to be listed on Dell Australia’s website at an incorrect price of AUD$20.90, including delivery and GST.

As soon as Dell Australia recognised this inadvertent error, the router was removed from its website. Dell Australia is also proactively contacting customers who placed an order at the incorrect price.

As a gesture of goodwill, Dell Australia is offering each customer whose order was not accepted the option to purchase one router at a special price of AUD$229, including delivery and GST.

While Dell Australia has made it a priority to contact its customers directly, Dell Australia apologises for any inconvenience or confusion that may have been caused to OzBargain users.

---

Original Post

As the title says, the Linksys Dual Band Wireless N Router for only $20.90, get it while you can, it might not last for too long, as it usually retails for something like $170. CNET gives it a 4/5 stars so it ought to be good.

Enjoy :D

(P.S This is my first submission :p)

Mod - just moved the Error to the front of the title and used all caps. Remove "confirmed".

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        anthony on 19/11/2009 - 00:02

        When did you give them the details?

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  dragonrabit on 18/11/2009 - 01:48

  if u guys really want make noise to DELL.

  Do not just sit and watch this forum only.

  Go to ACCC website or Current Affair or Today tonight, or any other newspaper in this countries and lodge your story.

  Waiting other people send the story, won't help you. Remember you are part of this problem. So if you want your problem to be heard loudly to DELL, lodge your story ASAP.

  Do not just complaining in this forum, it doesn't help at all.

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    anthony on 19/11/2009 - 00:02

    To achieve what?

    People are only complaining here because there is no reason for the media to take them seriously.
    Dell made a mistake, some people cannot seem to get over it.

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      dragonrabit on 19/11/2009 - 00:53

      to get what they want.

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  dragonrabit on 20/11/2009 - 11:10

  The role of the ACCC is to ensure compliance with the Trade Practices Act 1974 (TPA), which is designed to encourage fair trading and discourage anti-competitive conduct through a specific set of competition and consumer protection rules.

  Section 52 of the TPA prohibits corporations engaged in trade or commerce from engaging in behaviour that is misleading or deceptive or is likely to mislead or deceive. Section 53(e) prohibits corporations from making misrepresentations about the price of goods and services. The conduct that you describe may be at risk of breaching these provisions of the TPA. For this reason I have lodged details of your complaint in our national database.

  While ‘a mistake’ is not a defence to civil proceedings taken for misleading and deceptive conduct, this office consistently advises that if a business becomes aware of a mistake it should immediately be rectified. Generally this office would not pursue a genuine mistake in pricing but we do monitor the conduct of businesses through our complaints data and repeated mistakes could indicate a pattern that might suggest further action was appropriate.

  Whether or not a consumer can force a business into completing the transaction will depend upon the circumstances of the offer and you may wish to seek independent legal advice on whether civil proceedings would be appropriate.

  • 

    anthony on 20/11/2009 - 11:36

    Whether or not a consumer can force a business into completing the transaction will depend upon the circumstances of the offer and you may wish to seek independent legal advice on whether civil proceedings would be appropriate.

    Well to start off with Dell has accepted no payments meaning that there is no contract to supply the goods.

    Secondly everyone here was aware the price in their website was incorrect (the original post even specified it was probably a mistake). Knowing that the price was published in error when you were placing an order for the router invalidates any contract which may have later formed between you and Dell.

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  dragonrabit on 20/11/2009 - 15:11

  Section 52 of the TPA prohibits corporations engaged in trade or commerce from engaging in behaviour that is misleading or deceptive or is likely to mislead or deceive. Section 53(e) prohibits corporations from making misrepresentations about the price of goods and services. The conduct that you describe may be at risk of breaching these provisions of the TPA. For this reason I have lodged details of your complaint in our national database.

  repeat offender on the list. :)

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    anthony on 20/11/2009 - 18:16

    Section 52 of the TPA prohibits corporations engaged in trade or commerce from engaging in behaviour that is misleading or deceptive or is likely to mislead or deceive. Section 53(e) prohibits corporations from making misrepresentations about the price of goods and services. The conduct that you describe may be at risk of breaching these provisions of the TPA.

    Yes, you said that in your post directly above

    For this reason I have lodged details of your complaint in our national database.

    I dont have a complaint.

    repeat offender on the list. :)

    That is the only new thing you said.

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  dragonrabit on 21/11/2009 - 01:23

  i never said anthony has lodge complaint to accc. no idea what are u talking about man.

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  redtiger on 04/12/2009 - 14:42

  if its a mistake, no contract,
  so no deal,
  but too many mistakes seems like poor management, i dont think they would be stupid enough to use this as some type of marketing.

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  dragonrabit on 26/01/2010 - 11:40

  Compare with Dell? Hmmm

  HUNDREDS of Chinese air travellers scored a major bargain when a computer glitch allowed them to buy online tickets from China Eastern Airlines for less than three dollars.

  The Global Times reported that China's third-largest carrier last week sold tickets, including some first-class fares, to at least 300 customers for just 20 yuan ($3.25) each.

  As a result, flying from Nanchang in the southern province of Jiangxi to Beijing will be cheaper than some cross-town taxi rides in the capital.

  One-way first-class tickets from Nanchang to Beijing were listed at around 2000 yuan ($323) on the airline's website on Monday.

  The company acknowledged the computer error and said it would honour the tickets, even though some of them were sold for travel during the peak-demand Lunar New Year holidays in February, when fares normally jump.

  “It is a problem caused by our own system. Passengers (holding the cheap tickets) can get on board. Our promise made to them will not be changed,” Luo Zhuping, China Eastern's spokesman in Shanghai, said.

  http://www.news.com.au/travel/news/passengers-cash-in-on-chi…

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