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[Pre Order] 20% off Samsung Galaxy S25 Range + Bonus Discounts: e.g. $150 Trade-in @ Samsung Edu & EPP Stores

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[Pre Order] 20% off Samsung Galaxy S25 Range + Bonus Discounts: e.g. $150 Trade-in @ Samsung Edu & EPP StoresAffiliate
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thirstyfordeals on 23/01/2025 - 05:39 samsung.com (9570 clicks)
Last edited 24/01/2025 - 10:04 by 3 other users
GALAXY2025
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Pre-order the Samsung Galaxy S25 range on Samsung Education Store and Samsung Portal/Government store to receive the offers.

Student store deals are:

Prices for S25 range (20% off) without trade-in are:

256Gb:
S25: $1119.20
S25+: $1359.20
S25 ultra: $1719.20

512Gb:

S25: $1279.20
S25+: $1519.20
S25 ultra: $1879.20

1TB:

S25 ultra: $2199.20

—

Want a code? Have a code to give away? Please go to Samsung Galaxy Code Request megathread.. No requests in comments please.

Note: For pre-existing Samsung device users, use the Samsung Members app and look in the Benefits section to obtain a code.

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Comments

  • dealhunting007 on 11/02/2025 - 11:16
    -2

    Hi all, Does asurion only charge $30/$60 in case trade-in device is not returned? Or samsung will cancel bonus as well.

    Last time i sent a device back to asurion they said device was not in good condition which i disputed as i took photos, so don't want to go through same drama by them again.

  • joerd102 on 11/02/2025 - 14:40
    -5

    the reflector screen is garbage and a nightmare to put on. 2 failed attempts and 25 dollars down the drain. best to just pay someone.

    • PlaneProof on 11/02/2025 - 15:20
      +2

      What was the issue? I did mine and it was fine other than giving me anxiety when putting it on.

    • porleng on 11/02/2025 - 15:50
      +1

      Got it perfect on my first attempt, no bubbles. Did you watch the video?

    • dutton on 11/02/2025 - 16:05

      Same, no issues. Agree about watching the video first.

    • joerd102 on 12/02/2025 - 11:37

      The video didnt help. the product isnt that thick either

    • burningrage on 12/02/2025 - 11:53

      Very important to watch the video. 90% of what it showed did work on me. The other 10% was the part where it said to pull the cover half back and the adhesive would unpeel by itself, yeah, that one took me a little bit creativity to make it unpeel by itself.

      • joerd102 on 13/02/2025 - 11:28

        yeah exactly

  • funky on 11/02/2025 - 15:10
    +1

    Asurion approved my trade in for full amount. Has some minor dints but no issue.

    Still no news on buds refund.

    • 0FoxGiven on 11/02/2025 - 21:47

      Glad to hear. I have a few scuff marks around the corners of my Flip4 and I was worried they would revise the trade-in value to $20 or something

      • lucyrenegade on 12/02/2025 - 11:43

        I’m curious about this as well. My black S24 has a few small paint chips, which others have also reported with this colour. Some of the matte finish on the glass has worn off, revealing the glossy surface underneath. I’m considering visiting another store (MobileGuru), as they might be more flexible or accommodating.

  • Crimzic on 11/02/2025 - 16:35

    Is everyone canceling their trade in or just ignoring it?
    There's no cancel button on the Trade-up portal, can only message them.

    • abs898 on 11/02/2025 - 19:50
      +2

      You can't cancel now, because it's used. Even messaging won't work

    • Fobsessive on 12/02/2025 - 10:33

      What trade in?! :P

  • 8azinga on 11/02/2025 - 18:07

    Do EDU and EPP stores get rewards points for orders? Do orders made via EDU/EPP show up if you log in to normal samsung site? Or Via Westpac too?

    • porleng on 11/02/2025 - 19:18
      +2

      No

      • abs898 on 11/02/2025 - 19:50

        It used to be 1%

    • Abzd on 11/02/2025 - 19:52
      +1

      used to, not anymore.

  • Blakel on 11/02/2025 - 19:07

    Chatting to Samsung now. They are saying all refunds are subject to approval and can be rejected due to the promotion.

    I said to my agent that's fine if the refund is rejected but I'd expect the buds to then be sent to me.

    Was told it's not possible…

    Haha.. ohhhh boy.

    • abs898 on 11/02/2025 - 19:50
      +1

      If you received a cancellation email, which you would have you can lodge a PayPal or credit card claim

      • Blakel on 11/02/2025 - 20:05

        Good idea. Il do the same thing.

        • abs898 on 11/02/2025 - 20:06

          Before you do that, held the status of trade under your order.

          Mines UpdateError which is causing the issue. Samsung chat doesn't seem that's an issue yet

          • KB57 on 11/02/2025 - 20:36

            @abs898: Mine says Updated under trade-in and the order stauts is delivered but they are refusing to refund.

            • abs898 on 11/02/2025 - 20:42

              @KB57: Cancelled accessories?

              • KB57 on 11/02/2025 - 20:44

                @abs898: Yes, cancelled right after the order and received refund email, but they are refusing

                • abs898 on 11/02/2025 - 20:47

                  @KB57: Have you tried calling them? Chat support is pretty shit.

                  I will try calling them tomorrow.

                  I had 2 orders, one got automatically refunded while the other is stuck and no refund. Also to note, I haven't received any email from Asurion yet which tells me the trade in error has something to do with it.

                  The one with updated was automatically refunded.

                  • KB57 on 11/02/2025 - 21:01

                    @abs898: I may call them too. My last resort is disputing the charge through bank.

                    • abs898 on 11/02/2025 - 21:17

                      @KB57: I recommend sending them an email first, so you have proof, attach the cancellation email along.

                      You can use this as proof when raising a dispute. Bank will ask for comms.

                      • KB57 on 12/02/2025 - 12:10

                        @abs898: I tried online chat again and the guy told me that the refund should be in my account in next couple of days. I am not sure if it was because I escalated my request or it was just a generic response. I will wait and see what happens in next couple of days and then i they didn't refund I dispute the charge by the bank. I have enough comms evidence from chats to support my claim I guess.

                        • abs898 on 12/02/2025 - 12:44

                          @KB57: It's generic. Let's just wait until next week and see how we go

    • thedean on 11/02/2025 - 20:38
      +1

      Sounds like upper management said no more refunds to take advantage of voucher loophole and the staff left to sort out that mess. Cancellation rate was probably too high and got escalated internally

      • KB57 on 11/02/2025 - 20:45

        I was told that was a "glitch" in their system, so they have 2 options either refund or send out the accessory.

        • thedean on 11/02/2025 - 20:47
          +1

          I mean the discount coming off the phone literally is a system bug so it's not wrong.
          I suspect they can't apply multi-buy orders to specific items (e.g. specific pick-list of items to qualify, the discount, discount can be greater than single qualifying items, such as buying $200 of cases).
          So they take it off the phone to avoid negatives.

          Complicated to fix that to be honest, I've had the same problem in a work related thing.

          • Fobsessive on 12/02/2025 - 10:32

            @thedean: Last year, the $200 accessories voucher was refunded based on a proportion of the phone's price relative to the total order

    • burningrage on 11/02/2025 - 23:22
      +1

      Well, if you have the cancellation email confirmation and the buds wasn't sent, then that's legal document right there eligible for credit card claim.

  • Quarter Pounder on 11/02/2025 - 19:08

    Has anyone yet received refunds for cancelled accesories - i haven't received my refund yet.

    • porleng on 11/02/2025 - 19:19

      Yes

    • Blakel on 11/02/2025 - 19:20
      +1

      Nope. Negative on the buds refund. They closed the loophole but it seems they are clawing it all back

      • Quarter Pounder on 11/02/2025 - 19:20

        I cancelled buds 3pro, delivered on the 6th

        • Blakel on 11/02/2025 - 19:26

          Have you received a refund or still waiting?

        • funky on 11/02/2025 - 19:40

          Also delivered on 6th, cancelled buds on 23rd. No email, refund or buds.

    • Sydney11 on 11/02/2025 - 20:27

      I received after the delivery date

      1. Credit Note email for the refund of the earbuds
      2. They already credit back the money to my card.
    • Relapse on 12/02/2025 - 19:24

      Yep - Once the order was updated to delivered it auto passed through.

  • Abzd on 11/02/2025 - 19:54
    +1

    Anyone on 13th or 20th Feb batch for S25U Jetblack?

    • Boomnam on 11/02/2025 - 20:14

      Ordered 26th January 12.00 am, was surprised that the codes worked, found out that the promotion ran until early morning 🤦🏻. Ordered S25U 512gb Jet black. Ships from 20th😬😬. Anyone ordered around same time getting shipped early?

      • zammr on 11/02/2025 - 21:24

        Same day/time as me. Still no changes on mine, keep refreshing every few hours hoping it will 😭

      • khmerunited on 12/02/2025 - 15:37

        yes i got mine on the 10th Feb but it turned out Titanium Grey >.< couldn't be ass to return it.

        • Abzd on 12/02/2025 - 15:42

          Did the order originally say ship from 20th? And it turned up earlier with wrong color?

          • khmerunited on 12/02/2025 - 15:53

            @Abzd: No it say shipped from 6th feb, then changed to 11th feb on that week Friday as it weekend coming up.

    • thedean on 11/02/2025 - 20:35
      +1

      Mine ships from the 27th. No movement yet.

      • SBlaze on 11/02/2025 - 20:46

        Same for me…

        • thedean on 11/02/2025 - 20:48

          Oh well no rush.

          • SBlaze on 11/02/2025 - 21:15

            @thedean: Yeah.. We will open one everyone has given their reviews..

    • Bargains hunterr on 11/02/2025 - 21:03

      Ordered on 29th ultra jetblack 1TB and it's ships from 20th while the buds 3 pro is ships from 13th

      • ffagz on 11/02/2025 - 21:56

        same here. lead time for jet black is getting longer!

      • Saiya on 12/02/2025 - 10:43

        Yep mine has stayed the same for Jet Black for the 20th delivery.
        With this delay Im watching more and more Youtube videos on the S25U, its got me thinking im just going to keep my S22U for an extra year and cancel the order.

        • Bargains hunterr on 12/02/2025 - 12:53

          So you still not convinced with s25 series yet. Actually I'm upgrading from s24 ultra. Sometimes I think to hit the cancel button, but then I say I will miss using the new flagship for a year and my mobile will be less in price and battery next year.

        • Boomnam on 12/02/2025 - 18:45

          Buyers remorse…

      • Bargains hunterr on 15/02/2025 - 15:51

        Here's an update on my order placed on January 29th:
        For a while, the status showed it will shipped from February 20th. This morning, the "Cancel" button disappeared, and the status was updated to indicate it will be delivered by February 25th, with an IMEI assigned.

    • rlytoasti on 13/02/2025 - 22:07

      Mine just went from the 20th to 14th which is good news I guess.

      • Abzd on 13/02/2025 - 22:10

        That is certainly a good news! When did you place your order? I have been checking my order status regularly.

        • rlytoasti on 14/02/2025 - 00:01

          Placed my order on the 26th at midday. Ordered a watch7 with it.

          Just received my tracking information and seems like it may actually arrive tomorrow. Only changed to 14th at around 6pm tonight, before then just been showing 20th.

          • Abzd on 14/02/2025 - 00:09

            @rlytoasti: Enjoy your new phone! Hopefully mine will arrive soon too!

            • rlytoasti on 14/02/2025 - 02:44

              @Abzd: Thank you! If you ordered around the same time then I wouldn't be surprised if your order also gets expedited to an earlier time.

              I've heard a few people (at least internationally) have been canceling or changing orders and pushing other people who ordered later forward in the eta.

  • Booster on 12/02/2025 - 09:04

    Received S25U and screen protector on the 7th. Buds 3 Pro only 'ships from' tomorrow and was ordered at the same time. Anyone else in the same boat?

  • kctt on 12/02/2025 - 12:48

    I still have not received any email with "instructions on how to prepare to send your trade-in device"
    Did everyone receive yours?
    It's $1 broken screen phone if it makes any difference.

      • kctt on 12/02/2025 - 13:09

        Log in and no instruction. It says Trade-in Status SHIPPED. There are 4 boxes all ticked with the last box as "In-transit to Asurion"

        • abs898 on 12/02/2025 - 13:53

          Check the status in your Samsung account as well. I have posted earlier as well, one of my orders is stuck with UpdateError and the other has Updated.

    • abs898 on 12/02/2025 - 13:34

      What's under Trade-in in your Samsung order status?

      • kctt on 12/02/2025 - 18:21

        Trade in status: UpdateError. Order status Delivered.
        I don't need to return any accessory or wait for refund. Just don't want to get hit with Asurion tradein admin fee.

        • abs898 on 12/02/2025 - 18:41

          Yeah, because it's an update error, Asurion hasn't received the info yet. If you really want to ship the device proactively, login in the trade-in portal manually override this and confirm you have received the device.

          This will trigger the process and Asurion will send you a label.

          • burgo101 on 12/02/2025 - 18:53

            @abs898: So i havent received the email from Asurion, but received the device nearly one week ago. Any suggestions?

            • abs898 on 12/02/2025 - 18:54
              +1

              @burgo101: depends on what you want to do, are you actually trading in? If yes, you can follow what I mentioned above. If no, just sit on it.

              • burgo101 on 12/02/2025 - 19:05

                @abs898: I'm half considering trying to sell it online to make a bit more of a return, but I'm also skeptical of Asurion as a number of people in this forum have had very mixed experiences with the process.

                • abs898 on 12/02/2025 - 19:14

                  @burgo101: Check mobileguru or monster something like that

  • alchemists on 12/02/2025 - 13:59
    +4

    Got rejected 3 times via chat to refund buds, guess I own buds now. Tried via the online refund/return too, got a reject there also.

    • khmerunited on 12/02/2025 - 15:54
      +1

      Just tried my luck, here the respond:

      "Thank you for waiting, as per checking here the order has GALAXY2025 voucher code which activated once you purchase minimum of $200 discount, unfortunately we cannot cancel only the buds, last option is you will be returning the whole order."

      Now i have 2x bud >.< from previous year

  • Aemit on 12/02/2025 - 14:17
    +2

    Device delivered and status updated on shop app. return of buds3 started. no email from samsung.

    also no email from Asurion. Asurion hasn't initiated return of trade in device in their portal. Order page in shop app says UpdateError.

  • cc1122 on 12/02/2025 - 18:32

    Do we have 7 days or 14 days to post our trade in device back to Asurion? Initially thought it said 7 days when ordering but the email I got with the postage label says 14 days…

    • SR9 on 12/02/2025 - 21:08
      +1

      14 days

      • cc1122 on 12/02/2025 - 21:58
        +1

        Whew, I've got another week!

  • slapsoil on 12/02/2025 - 23:10

    Hi, was wondering how strict is mobile monster with trade ins? I got a price beat offer for my phone for a working condition. But my phone have a small scratch at the bottom…

    • mac2403 on 12/02/2025 - 23:58

      They are pretty lenient I think should definitely be fine for working condition.

  • yummypinacolada on 13/02/2025 - 01:50
    +1

    After this pre-order period, its actually best time to buy Galaxy Buds 3 or Buds 3 pro for those who actually need it from marketplace. Most people from here don't want to keep the buds and couldn't return it end up advertising it on marketplace.

    • locapez on 13/02/2025 - 17:11

      Yeah, i realised after just getting an extra case and samsung tags that i actually need new headphones and should have gone the buds3 pro.

      However, everyone on marketplace are trying to sell them for around $300. Im happy to pay around $100, but not significantly more than (10×) cost price ($30 after discount code)!

      • yummypinacolada on 14/02/2025 - 10:07

        Hmm, just a quick search on marketplace around Sydney, i see lots of listing selling buds 3 pro for $200. I'd say getting it for ~$150 would be easy. Maybe wait another couple of days, some people will reduce the price eventually if they got no offer.

  • Mregmi on 13/02/2025 - 08:15

    My bank card that was used to purchase the phone and buds is cancelled now. How can I get my refund now, someone can tell me please

    • CodeXD on 13/02/2025 - 08:26
      +1

      Why did you close the card lol

      After the refund has gone through, you can contact the bank to transfer the money from closed card to your bank account.

      • Mregmi on 13/02/2025 - 08:27

        My bank cancelled it. There was an unauthorised transaction of around $40, I reported and they cancelled the card.

          • Mregmi on 13/02/2025 - 08:38

            @CodeXD: They sending new one but might take another 10 days

    • Sydney11 on 13/02/2025 - 09:52
      +1

      you can contact Samsung and update your credit card details. just explain to them. should be ok

  • Mregmi on 13/02/2025 - 11:05
    +3

    Samsung chat rep:
    Thank you for waiting. As per checking, once the order has been completed in our system, the refund will be process within 3-5 business days.

    I will send a request for the completion of your order. Please wait for the update within 7-10 business days.

    We do apologize if takes too long, because the item you cancelled is part of the promotion which supposed to be unable to cancel.

    Not sure how long to wait, 3-5 days or 7 to 10 days. Monday another one was saying 48 hours max.

    • KB57 on 13/02/2025 - 11:38

      Same here, at first try they told me that because there was a glitch in Samsung system they wouldn't refund and then they escalated the ticket.
      When I tried the online chat the day after, they told me it will be processed within next couple of days. I am going to wait until Monday, if it doesn't happen I will dispute the charge through my bank.

      • Mregmi on 18/02/2025 - 23:08

        Did you get your refund, if you didn't how you going with charge back?

        • KB57 on 20/02/2025 - 15:58

          Received a call this morning from Samsung informing me that the refund will be processed in next couple of days; it's worth noting that I followed up a few times and got a case number for escalated refund case.

  • Jayleen on 13/02/2025 - 12:11

    Has anyone experienced overheating and slow charging with the S25 Ultra?

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