$320 sim now $220 from Optus only last 14 days and Cashrewards offer $100 cash back now down to $120.
If you are using computer to purchase, please secure your Cashback from Cashrewards by using Cashrewards extension on google Chrome (web browser) to make the purchases. Also please do not forget to re-activate the Cashrewards extension to make sure it is activated.
MULTIPLE PURCHASES OF SIMS PLEASE MAKE SEPARATE TRANSACTIONS FOR EACH ORDER TO RECEIVE CASHBACK.
previous deal
Same here. Cashrewards $100 is tracked. Now cross finger to see if ANZ Plus $50 will appear after 7 days.
Has anyone received theirs yet? Im still waiting after purchasing on 21.11 which doesn't seem right
Has anyone heard back from Cashrewards regarding their claim for those whose purchase(s) did not track?
Just got my claim approved and $100 pending cashback added to my account
When they replied to your claim, did they ask you any questions?
Yeah just asked have I been with Optus before
@zootgoot: Ok they asked me too "Can you please confirm if this is for a new sign-up?". After you replied, how long did you have to wait before it tracked?
@zootgoot: I was waiting for a confirmation email but didn't receive anything. I've now checked my Cashrewards, and it is now pending. Fingers crossed that it gets approved. FYI my tracking is also classified as "Optus Postpaid Mobile".
did you go through post paid link and get approaved on claim?
Yeah I did
Yes it is now tracking but will be dependent on their investigation. It can take 30-120 days to get approved
Wonder how risky it would be to buy this when I have 6 months left on my current Amaysim plan
Right in time. My passport is nearly expire and I don't want to pay $400 to renew. Optus can pay for me!
How does Optus network compare to Boost/Telstra in Sydney? Currently on boost with no real issues and worried that Optus isn’t that great. Real user feedback would be appreciated. Thanks.
Central Sydney and Eastern suburbs: I've used them all and think Optus is the best of the 3 networks. Telstra has some issues with indoor reception and data capacity, especially in the CBD.
Just got mine delivered. SIM expiry is 23/05/26 so I'm all good to activate in March 2025.
Is it gonna affect the cashback? Thought that we have to activate it within 30days
There's no mention in the Cashrewards "Special Terms" of needing to activate so in theory you'll get cashback without ever activating it.
I took a screenshot of the special terms as proof.
if you dont mind, can you share this please? forgot to take the T&Cs and assume its over now
I asked on the ANZ thread but though I ask here too.
Any point keeping the ANZ plus after they pay the bonus?
Ok after all the BS I pull the trigger too.
Go through ANZ Plus add on.
Search for Optus on CR site, pick the prepaid offer.
order as usual and just checked CR order already tracked.
Like all go through the ANZ Plus, fingers cross the $50 come through 🤞🤞
1st time I bought this was via my laptop browser, and I did not get the $100. After checking Cashrewards history, I found that purchase was tracked via Postpaid.
Wanted to buy another one. Tried a few times but always Cashrewards was tracking this as PostPaid.
Downloaded the app and made purchase. This time it was tracked as Prepaid and account credited with $100.
So purchase via the app to get $100 immediately!
Oh, The first time I bought using laptop was also tracked as Postpaid. I thought it was my fault. Now looks like that it is their bugs!
I purchased via the app and it’s got the normal waiting period
Activation expiry for these? Want to pre purchase to use for next year May? Is that possible
Blah just read within 30 days from others
Always a good idea to read the Cashrewards "Special Terms" yourself because they don't even mention anything about needing to activate it.
I bought one to activate in March.
Yeah but what is the terms and conditions of Optus for sim activation. Like when do you need to activate the sim expiry
@WatchNerd: Thanks are you you can get the cashrewards Cashback even if you activate next year beyond 30 days??
I want to activate it in mid Jan and I'm confused if I should risk my CB for 13 days. Though T&C in CR hasn't mentioned anything regarding the activation and going through the comments it comes with long expiry.
Same if Cashback is not given this deal is not worth it paying $220 for a year vs $100 a year
The “new” SIM card I was sent was already activated on someone else’s account when it came in the mail. Turned into a 2 hour call with Optus and resulted in them having to send me another new SIM card and raise an internal privacy breach incident.. maybe I should have just asked for a refund..
Any way to purchase via PayPal or afterpay?
I logged in with my optus account while ordering, am i doomed with the $100 cashback :( still not tracked on their site
I've purchased one for my wife on the weekend, got delivered today. Then I decided to purchase one for myself but for some reason I am getting an error when trying to pay using both a Vanilla Visa and a StGeorge credit card (same I used for my wife). Anyone else experiencing this?
same issue. initially was getting "Other error occurred" and now "Something went wrong with processing your request
Credit card protection has been activated on this account because of multiple transactions occuring in a short time. Please try again later"
tried chatting and calling them - in both cases they were ignoring my issue and trying to sell me a post paid plan.
Same, they couldn't even understand the issue, started saying it was my bank that had blocked the card or whatever, terrible customer support. But one thing I noticed is that if you change the mobile number when placing the order, it goes through apparently. Not sure if that number will be tied to the sim card though.
But I messed up, it went through and my bank sent an SMS with a OTP to confirm the order, then I had the idea to cancel and try the Vanilla Visa, now my wife's number is also not working anymore LOL
Same. It's really annoying; might have to miss this one if they don't fix it by midnight.
Will they do similar offer on boxing day?
tried again under different number - did not work.
Spoke with customer service, they said no one is experiencing this issue.
will try again later
@apmdimka: Just called them again and they insisted there is nothing wrong on their end and that the credit card protection is actually from my bank, but I am sure it is not. Anyway, called the bank and they said there hasn't been any attempt from Optus to charge my credit card.
@mauza: So, i just tried again, and put in my work phone as contact details, and it went through up to $0.00 charge and OTP, I thought I would change the number back to my mobile, but it didn't work (credit card protection), and changed it back again to my work phone, it gave the same error (credit card protection). I guess it stores whatever number you put in, and flag it if the transaction didn't go through.
I might try again tonight and use wife's mobile, and see how it goes…
@vdf: "Sorry, there's been an unexpected technical error. Please try again later." is what i got
tried with 2 different cards
@vdf: Yeah, it seems they've got a very sensitive antifraud system, my mobile got blocked just because I tried the Vanilla Visa and my wife's because I cancelled when got the OTP (to try put my number again). Is that number just to get updates on the delivery? Can I use a friend's number or it will be tied to the sim card?
@mauza: so, i finally managed to purchase succesfully. here's what i did:
good luck everyone! i still need to buy another one for my wife.
@vdf: IT WORKED!
Not sure if they've fixed it or what. I used the mobile data like you said, but used the same details and credit card I was having issues earlier and this time it worked.
Will be activating it in February only, hope the cashback works, got screenshots as a proof that it doesn't say anything about activating in 30 days or something.
Just want to ask if they required signature and id on delivery same as Telstra? Thanks
Yes, they do.
For those whose Cashrewards did not track automatically, Cashrewards support asks the question "Can you please confirm if this is for a new sign-up?".
New sign-up is not defined aywhere. New sign-up could be:
1. New Optus Customer
2. New Prepaid service
I can confirm new sign-up does not mean new cashrewards member.
Do you have an existing account with Optus whether it's for Internet or an existing postpaid service?
so have you got clarification about it? could it because the bug metioned in above comments - which means only purchases via app are tracked, purchases are not tracked via web page?
Sorry never got any clarification. This is their reply, "Please also note querying a transaction with a store does not guarantee cashback, as they need to investigate why it did not track in the first place".
Does anyone here know when we need to activate the service by? 30 days or a specific date?
My SIM expiry is 23/05/26 so I'm all good to activate in March 2025.
the comments above say its 30 days but no one has confirmedd it for sure. I will like to know as well.
Yeah it's funny how some like to make up "Special Terms" that don't exist.
I bought one this morning via postpaid link(I didn't realize it's there was a difference), and it didn't track.
Tonight bought another one via prepaid link, I got a tracking confirmation from cashback within 10mins.
are you going to claim after 7 days?
100% will claim after 7 days. It's $100.
is there a way to refund this simcard once received? Missed out on the $100 cashback. :(
Submit a claim with Cashrewards.
Has anyone confirmed with Optus and/or Cashrewards about the need to activate the SIM within a specific time period to receive the $100 Cashrewards?
To answer my own question. I asked Cashrewards and this is the response I got:
There is no specific timeframe mentioned in the store terms for activating your Optus Prepaid SIM plan. As long as the purchase meets the other eligibility criteria outlined in the terms and conditions, your cashback should not be affected by a delayed activation.
However, to avoid any potential issues, we recommend keeping a copy of your purchase confirmation and ensuring the SIM plan is activated within a reasonable period.
Anyone having issues accessing the activation portal today?
activation portal not working
Seems to be working now. Optus and technical issues….
damn just saw this deal it expired last night.
You gotta sign up to the daily newsletter man
I signed I just don't know why I didn't see this deal
Yeah like others in the ANZ plus thread said, that $50 drop in after 7 days so $70 sim, GOOD deal!!
Now just fringers cross all cashback and bonus pay up.
I accidentally activated my mate's SIM card, which was sent in his name, and he activated the one sent for me. Not sure if the cashback will track properly
Reviving this post…
If I got a sim pack with expiry late 2025, does it mean I can activate it before then? or is there a 30-60 day thing?
trying to port my number but getting
GW blocked client request when entering my DOB.
Anyone else had this issue?
I ported another # to optus using the same details a week ago…
Try incognito?
Tried but then got a msg to contact chat. So all sorted now. Thanks
"The porting process for this number requires manual input. Please start a chat with us so we can sort this out"
Ported my number across and activated my service.
Apparently the plan or whatever didn't "activate" for whatever reason.
Now I can't make any calls, texts or use data despite my number being ported and the service being activated. Supports not helping.
Great!
I'm having the same issue from having to manually activate the SIM to have no credit in the account. It's still now resolved yet. What a painfull experience just to start using Optus! How did you go?
Tried to activate my sim online but got "The porting process for this number requires manual input. Please start a chat with us so we can sort this out." I was transferring from Catch to Optus. Luckily, the online agent was able to help me with the activation.
Lucky you, I heard CC is well known for loosing numbers during porting, the other frequent offender is COL. Thats why no matter how attractive deals from these two get, I never take the risk with them.
I just activated this sim too using the bloody manual input. It took almost half an hour for the agent to get all the details from me, verify it and sending OTP.
Porting used to be painless and done within 5-10 mins. Using manual input/chat with agent is inefficient and draining! WTF Optus?
I have the same issue port my number into OPTUS. I will stay away with them in the future.
Same, just went through this today. Booooo Optus.
Anyone had any successful claims that accidently clicked the Postpaid?
Im worried even if they do manually add it Optus will be rough and deny it later once activated.
It might be easier to cancel and refund current order and redo again as they have a similar offer.
I am unsure whether I clicked the Postpaid or Prepaid, but my tracked cashrewards show $100 Postpaid CB on my account. I bought 2, a bit worried about the cashback as it is a large amount.
Can always cancel/refund right?
refund can only be done within 14 days :(
I've been using my Optus service, but noticed some odd things. Firstly, that I've apparently used 70GB of data despite the usage graph showing well under half of that. Secondly, I got charged $12. I'll be calling them up today.
I don't think you're on this plan lol
I found out what happened. When I set up auto recharge, I chose the 7 day $12 plan.
I got charged the $12 despite my 365 day plan still being active.
I cancelled the auto recharge. (And requested a refund via live chat)
When I cancelled the recharge, I lost all data over 200gb.
The lesson here is: don't set up any form of recharge.
The chat agent suggested that when my remaining data is under 100gb, I should reach out to them on 4 seperate occasions as they will add 20GB data for me to give me back the 80GB I lost.
Went for the gamble and bought through the ANZ Plus + Cashrewards add-on.
Tracked on cashrewards within 5 mins.