Proactive Action - Xiaomi (& Other Chinese Brands / Import) Phone Owners Affected by 3G Shutdown (Now Due to Be Network Blocked)

Tuukmaak on 24/10/2024 - 13:56
Last edited 01/11/2024 - 18:13 by 1 other user

UPDATE 1/11/24 - Response from grey import seller after I contacted them regarding a Redmi Note 12 that is no longer working. (Of course I know it is not their fault, but this is a good way to get more pressure on Xiaomi to do an update, and to put pressure on the government to whitelist"
"We have investigate the issue comprehensively and follow up instantly with distributor and ask them to push Xiaomi to resolve the issue. After our best endeavor, as of 31 OCT, Xiaomi confirm that their device is actually capable of emergency calls over 4G or 5G. This is an compatible device. However, the disconnection results from new ACMA regulations effective October 28, 2024, requiring carriers to restrict devices that can’t support 000 emergency calls over 4G or 5G from accessing their networks. It is out of our control. It is a government, manufacturer and network provider level. They recklessly blocking usable phone regardless of compatibility. They block for most phones that not purchase from them or from their partners and force you to buy a new one from them.
Meanwhile, we are pushing our distributor to communicate with manufacturer for updating the list and there are news that a firmware update will soon launch from Xiaomi."

UPDATE 1/11/24
Statement from Xiaomitech Australia (related to those who purchased in Australia through authorized channels)
https://shorturl.at/pAyfu

UPDATE 30/10/24 - Please also email
[email protected] as we now have some traction

  • After multiple emails I finally got a NON-standard response! Hope is on the horizon! If this ends up working, you all can shout me a beer (or preferably a non-alcoholic and refreshing beverage)!

"Hello, Greetings from Xiaomi Customer Support! This is Eric.
Thank you for your feedback. We have noticed this situation, and concerned team are working on it. Please wait for the system update.
We would like to know if your device is only unable to use the emergency call function normally, but is able to use other functions normally, or if it has no signal/service at all. Once we have your feedback, we will get back to you with proper handling.
Best Regards
Xiaomi Global Email Service"

SUMMARY

  • Certain 4G and 5G phones currently working on VoLTE may be actively blocked through a government directive after 28th October
  • These are usually grey import phones that revert to 3G for 000 emergency calls
  • There are a lot of people ignoring the annoying text and voice messages on their phones, thinking "My phone IS 4G/5G, I am not affected"
  • Come October 28, there is going to be a tsunami of shock and anger

Oct 24 last minute legislation to block 4G and 5G phones that revert to 3G for 000 calls
https://www.legislation.gov.au/F2024L01353/asmade/downloads

Banana3's Summary (READ THIS FIRST to understand what the issue actually IS, instead of spouting "3G shutdown has been announced for years…")
"Again, the issue is not whether 3G should be shut down or not. I think most people in this discussion agree that it needs to be shut down. The issue is that a few years ago the communication was: as long as your phone supports 4g, then you should be fine. Then earlier this year: No, 4g alone is not going to cut it, you need to have a phone that supports VoLTE. Then: Wait, actually, not just any VoLTE, only those that the network allows your phone to use (yes, Vodafone told me that when my perfectly working VoLTE phone stopped working after they shut down 3g). Then on the last minute: Oh wait, actually, not just that, your phone also needs to be able to call 000 on 4g by default. None of these have been properly planned, or thought of, or mitigated. It's all just a big mess. If anyone is confused, it's not their fault."

What to do?

Useful information:
The Little Known Problems with VoLTE Emergency Calling - https://medium.com/@jamesdwho/the-little-known-problems-with…

Mobile 3G Mobile Phone Xiaomi

Comments

          • neoleo on 28/10/2024 - 08:56

            @vomit05: Maybe try Vodafone network? Not sure about Optus network

          • semaj on 28/10/2024 - 09:07

            @vomit05: are you able to send/receive sms messages?

            • vomit05 on 28/10/2024 - 09:11

              @semaj: I only have bost Sim. And I can't make calls or SMS messages

              • semaj on 28/10/2024 - 09:16

                @vomit05: Sorry to hear that - its terrible that a phone less than 4 years old would be subject to this ruling

                hopefully you're able to communicate with boost through their app (over wifi) and get some resolve

      • randomusername2017 on 28/10/2024 - 18:30

        Same..blocked after a restart just now

        Disabled the Woolworths SIM and it's working fine on Amayasim.( both were volte enabled). Neither work if both SIM slots are active.

    • peuwayaqdq on 28/10/2024 - 08:53
      +1

      Is this blocking to make sure that devices that can make a normal call but can't make call to 000 are replaced as it would otherwise give a false sense of security thinking it can be used to call 000?

      • djoz on 28/10/2024 - 09:03
        +1

        Spot on!

      • semaj on 28/10/2024 - 09:05
        +2

        Yes, thats pretty much the only reasoning behind this amendment.

        However instead of just blocking voice calls (as suggested by Telstra) they ACMA decided to block all services Voice/Data/SMS.

        • peuwayaqdq on 28/10/2024 - 09:18

          Yeah … blocking the data was the one that I wasn't aware until I got the SMS advising so. I am on Boost, got the SMS but it's still working as of now.

        • BigBirdy on 28/10/2024 - 10:57
          -1

          Just blocking voice calls is likely to leave a number of users continuing to use their incompatible mobile phones as their main communications device (using only data calls or messaging), leaving them without access to 000. Those same users have also figured out they don’t need car insurance …

    • EightImmortals on 28/10/2024 - 09:14

      So today is the day?

      Has anyone's phone stopped working?

    • sprocketoctopus on 28/10/2024 - 09:21
      +2

      Tasmania will be the first: from here: https://www.telstra.com.au/support/mobiles-devices/3g-closur…

      " Incompatible devices will be blocked from accessing our network from 28 October, and Tasmania will be the first state to have its 3G network switched off.

      Tasmania doesn’t share borders so we’re able to have better control of the overall experience to ensure the transition is as smooth as possible before we close down the mainland states and territories.

      The rest of Australia will be completed by Monday 4 November, so while this is a progressive closure, it is relatively quick, and we urge you to check your tech and take any necessary actions in the next few days.

      If we haven’t covered it, don’t hesitate to chat now. "

    • Brucet on 28/10/2024 - 11:23

      All your phone still on ! right .No shut down.

      • chrisie on 28/10/2024 - 11:32

        Still receiving warning message (Boost) as of this morning.

      • HopSkipJumpFallSplat on 28/10/2024 - 11:32

        Nope, both my secondaries that support VoLTE and band 28 have been blocked.

    • avtek on 28/10/2024 - 11:42
      +2

      mum's redmi note 11 has been blocked by boost this morning

      i called boost last thursday and they said the phone will be fine as it has volte enabled and band 28 / 700mhz and they would ask the back office to update their details for the phone

      still the phone has been blocked

      the phone is blocked even if i put in a different carrier's sim card in

    • xwx on 28/10/2024 - 18:59

      Hey James, thank you very much for your persistent, diligent, thoroughly researched and clearly articulated rationale to get this matter and process dealt with more competently, more thoughtfully and patiently than the absolutely unnecessary farcical wreck it has become in the last 2 months.

      I'm absolutely pssd that my only path to keep a set of fully functioning and 4G LTE compatible phones (and likely other non-voice devices) operating in Aus would now involve a step that is illegal in Aus, whilst remaining a legal activity in nearly all other markets.

  • Renegade1970 on 27/10/2024 - 18:27

    Jb hi fi selling the redmi 13C 4G for $174. if it works I'll buy that if my redmi note 9s is blocked. Specs look identical though so logically either both work or neither do. Decent basic phone for calls and texts

    • GordonD on 27/10/2024 - 19:36
      +2

      You can't tell from the specs.

      Mine is 5G. It has way good enough specs. But because the settings required are turned off by default, and turning them on requires getting into technician mode and loading some files I don't have, it becomes an expensive brick tomorrow.

  • JH100 on 27/10/2024 - 20:47
    +7

    Is the Gov taking this opportunity to filter Chinese tech out of the mobile comms system in Aus? With the looming war n all. Would slow down their spies. Maybe …

  • serpentxx on 27/10/2024 - 21:57
    +4

    I contacted Xiaomi global support regarding if the modem using 3G for emergency calls
    support.global AT support DOT mi DOT com

    Their response was not exactly helpful.

    Xiaomi Support.Global
    17:38 (1 hour ago)
    to me

    Dear Sir/Madam,
    Hello, Greetings from Xiaomi Customer Support! This is Shelley.
    We at Xiaomi value your trust and we apologize for the inconvenience. Rest assured that we'll assist you on this.
    Generally, the shutdown of 3G network does not affect the use of 5G/4G network. Xiaomi 11 Lite 5G NE does not support VoLTE function during emergency calls. When you make an emergency call, you can use any available network at that time. In addition, Xiaomi 11 Lite 5G NE supports the following network frequency bands for your reference:
    Supports 5G/4G/3G/2G
    5G NR: n1/n3/n5/n7/n8/n20/n28/n38/n41/n66/n77/n78
    4G: FDD-LTE Band 1/2/3/4/5/7/8/12/13/17/18/19/20/26/28/32/66
    4G: TDD-LTE Band 38/40/41/42
    3G: WCDMA Band 1/2/4/5/6/8/19
    2G: GSM:2/3/5/8
    The function of making phone calls requires the support of your carrier. We suggest that you consult the carrier to verify it.
    In addition, we don't recommend that you root the device. Such operation will disable some of the built-in security features of the system, and those security features are part of what keeps the operating system safe and your data secure from exposure or corruption. And this misuse will void your phone's warranty and it may render your phone useless depending on the security measures in place on your phone.
    We hope the above information helps you.
    Best Regards
    Xiaomi Global Email Service

    • Tuukmaak on 28/10/2024 - 09:57
      +1

      "Xiaomi 11 Lite 5G NE does not support VoLTE function during emergency calls"
      So it is understood then that they will take no action?

      That's really dumb as it completely wipes out the Australian market for them.
      Anyone have tips for reaching higher ups rather than just customer service?

      • djoz on 28/10/2024 - 10:19
        1. Generally, the shutdown of 3G network does not affect the use of 5G/4G network.
        2. Xiaomi 11 Lite 5G NE does not support VoLTE function during emergency calls.
        3. When you make an emergency call, you can use any available network at that time.

        I am unable to fathom the amount of ambiguity in these three sentences, coming from a Global Customer Service Team.

        • JH100 on 28/10/2024 - 10:54

          The same ambiguity we've got from Telcos. It does suggest what they are not saying is what we want to hear.

          Early on in this saga I got on to a Telco techie (actual person) who told me my Redmi Note 9 would work after the 3G shutdown - with VoLTE etc turned on. I suppose I'll know after midnight tonight. Got a backup freeby from Amaysim, so good to go anyway.

          • WatchNerd on 28/10/2024 - 10:56

            @JH100: It was actually midnight last night.

            • JH100 on 28/10/2024 - 11:03

              @WatchNerd: Oh … I'm connected via VoWiFi at the moment, and as far as I can tell the phone is working. Will check again soon when I'm out and about.

              • HopSkipJumpFallSplat on 28/10/2024 - 12:12

                @JH100: My Redmi note 9 pro(VoLTE enabled) has been blocked by Amaysim and Boost.

                • WatchNerd on 28/10/2024 - 12:14

                  @HopSkipJumpFallSplat: A family member of mine has a Redmi Note 10 & it's still working on Amaysim this morning.

                  Buy a 1 month Vodafone sim & test it. I think it will work.

                  • HopSkipJumpFallSplat on 28/10/2024 - 12:15
                    +1

                    @WatchNerd: It worked until I test called it, which worked but immediately after it was blocked.

                    • sir_bazz on 28/10/2024 - 12:19

                      @HopSkipJumpFallSplat: Wow.

                      Were your SMS replies from 3498 saying compatible or not compatible?

                      • HopSkipJumpFallSplat on 28/10/2024 - 12:29

                        @sir_bazz: Both, Boost said it was fine, amaysim said no go, banned on both.

                        • sir_bazz on 28/10/2024 - 12:35

                          @HopSkipJumpFallSplat: Its hard to imagine how the blacklist has been implemented then.

                          Different telcos possibly using different whitelists but if one applies a ban then it's replicated across all telcos. (Just thinking out loud).

                • Tiredman on 28/10/2024 - 12:44

                  @HopSkipJumpFallSplat: hmm i have a note 11 pro with amaysim, still running. Did 2 test calls too. Maybe my turn will come soon.We'll see.

            • JH100 on 28/10/2024 - 15:37

              @WatchNerd: Just checked over VoLTE at shops and it's working. Then got another SMS from Amaysim. "Urgent ' etc. Still working as far as I can tell.

    • KaitoKid1412 on 30/10/2024 - 11:49

      Does your phone still work serpentxx?

      • serpentxx on 30/10/2024 - 16:03

        Belong emailed yesterday, they will block it on the 28th Nov which while a nice grace period is literally the first time they have directly informed me they will be blocking phones, all the language before then has been about how my phone "may not work"

        My parents have Poco F3's on boost which is essentially the same phone and they will be blocked too.

        Just went though all my old phones and even our 4G hotspot (Gl. Inet Puli) and all will be blocked except for a shitty Galaxy A20 I bought as a backup 4 years ago.

        My xiaomi's been the perfect and longest lasting phone for me and I had little to no intention to upgrade for another year or two, I went though JB's website and couldn't give a crap about them, also emailed JB asking if their current Redmi offerings will even work.

        • xwx on 30/10/2024 - 16:25
          +2

          Yah, the change from "maybe not work" to "we have to and will block your phone" is due to the Directions issued in late October, literally 24 October type deal. Belong arent doing it themselves, these decisions are made at the network operator level (Telstra Optus Voda), and their approach is seeking to best ensure compliance with the last minute stuff. 3G would have been slightly bumpy but probably largely ok (with some notable exceptions) and is now being unnecessarily painful (for a larger cohort of people and devices) and end users & telcos have 5 days to adapt to these last minute instructions to block / deny service at the same time as something that was otherwise 5yrs in planning and communication.

        • Iggemo on 30/10/2024 - 17:10

          Let me know what assurances JB give re their Redmis

          • serpentxx on 31/10/2024 - 15:09
            +1

            @Iggemo: Never got a email back, but I went into a store and the guys helped me out by inputting a few Redmi IMEI's into the AMTA checker website, they all came up fine.

            Id still ask them to check before purchasing any though.

        • KaitoKid1412 on 30/10/2024 - 18:18

          That's interesting they give one month. I thought the transition was meant to take 1 week max.

          What does your IMEI give you on the Telstra check?
          https://www.telstrawholesale.com.au/3G-Network-Closure-Block…

          • serpentxx on 30/10/2024 - 18:41
            +1

            @KaitoKid1412: Interesting, using AMTA's check https://amta.org.au/3g-closure-old/check-my-device/
            basically all my devices are blocked except a galaxy A20

            using the Telstra 3G check you provided, the following devices will work

            Xiaomi Mi 11 Lite 5G NE
            GL.Inet Puli (a 4G hotspot)
            Galaxy A20

            • serpentxx on 31/10/2024 - 15:19

              @serpentxx: Bit of an update.

              I was wrong by saying my parents Poco F3's will be blocked, after talking to them, they never received any email/sms to inform them.

              I called Boost on their behalf and the guy said my parents Poco F3's will not be blocked.
              Take it with a grain of salt but he also said that what has been blocked is the final list and they wont be making any future updates to it.

              So regarding my Xiaomi Mi 11 Lite 5G NE and my parents Poco F3's

              AMTA's 3G checker flags both phones as "CHECK"
              https://amta.org.au/3g-closure-old/check-my-device/

              Telstra's Wholesale 3G checker says both phone types are ok and wont be blocked, the wording though says "is not currently blocked'
              https://www.telstrawholesale.com.au/3G-Network-Closure-Block…

              Even though Belong is owned and operated by Telstra, Boost i believe gets the whole network leading me to think that Boost/Telstra VS Belong have their own seperate block lists.

              TL;DR, My phone is getting blocked by Belong but might work on Boost, I'm going to buy a sim and move to them.

              Also final note, I visited JB-HI-FI today and they checked a few of their Xiaomi Redmi IMEI's with AMTA's website and they all came back as OK.

              • xwx on 31/10/2024 - 15:35

                @serpentxx: I'll be shocked if there are no more TACs added to a blocklist, unless they've got plans and an approach to replace it with a device + profile specific check. The ACMA directions are by device but gave them FA time so I'm not shocked it was just carnage across entire device cohorts. Even if one accepts a compelling reason to block devices due E000 LTE roam, to force that with only days and cut off customers is just absolute sht irresponsible an reckless policy. I've got family and friends across regional areas that had proper plans and compliant devices now cutoff with either no or a couple days notice, and can't just roll into the nearest store hundreds of km away.

                In practical effect the Govt & ACMA directive has essentially mandated and forced an Optus level service failure on otherwise prepared or unsuspecting customers.

                To illustrate some absurdity of abruptly banning all services from fully / partly functional phones (and some other non-voice data-only 4G devices): I had a (quite uncommon) 4G LTE modem online around lunch which uses a low end Qualcomm chip found in cheap mobiles, running android 4.4, and a TAC that identifies it as an old cheap mobile phone handset device never sold in Aus, from a defunct mfr (which has no hope of complying given no mic and other related hardware, and no E000 LTE profile capability)… Worked fine.

        • Dacs on 30/10/2024 - 18:39

          Damn, like you I've got a Xiaomi Mi 11 Lite 5G NE and a Poco F3 in the family. Nicely set up with custom Roma, and didn't plan to upgrade yet. But you've confirmed that both will be turned off.

          I'm currently overseas but expect they'll die when I get back. I'll keep them around though in case they get approved later (with a firmware update if necessary)

        • whyisave on 30/10/2024 - 18:44

          even our 4G hotspot (Gl. Inet Puli) and all will be blocked

          did you check the GL.Inet's IMEI and confirm this ?

          If so, that's interesting, because the GL.Inet Puli is not a voice-calling device, yet the government is blocking it based on its 'hardware identifier', rather than its actually capability (or inability rather) to make calls.

          EDIT:
          I just saw your reply below, of what checks you made about those devices.

  • Ahoon on 27/10/2024 - 23:33
    +3

    Solution may be as simple as getting a $20 compatible dumb phone and clone/spoof the IMEI to the blocked phone. Changing IMEI can get you into trouble, so spoofing can be a safer solution, technically your phone IMEI is unchanged this way.

    As long as the dumb phone is destroyed/not connected to the network simultaneously, there is little chance that it can be detected, and I doubt telcos will even bother to chase these unless you are involved in other criminal activities.

    • Duff5000 on 28/10/2024 - 12:48

      Interesting idea. Link on how one would accomplish that?

      • Ahoon on 28/10/2024 - 13:03
        +2

        Process depends on the phone, if you have qualcomm chipset check out QPST and QXDM tools. You need to put phone into diag mode(there are a few ways to do it) and write into nv memory. You can also enable volte, additional bands etc. this way if your phone supports but it is locked by manufacturer.

        There are also some magisk modules allowing you to spoof/change IMEI.

        Before you do any changes make sure to backup efs partitions in your phone, things can go wrong and you can simply dd these images if things are messed. You can also take a .qcn backup from qualcomm tools if you prefer that way.

        I confirmed 3g 850Mhz is still active as I can make 3g calls on my compatible phone, this is just telcos blocking devices. Some areas where a 5g upgrade happened probably won't have 3g coverage though. 3g equipment is decommissioned probably together with 5g upgrades, so we should still have running 3g radio units around where telcos did not upgrade the towers.

        So ideally, this way you can bypass the block and continue using your phone as usual, emergency calls might not work. At least until telcos fully remove 3g equipment.

        • xwx on 28/10/2024 - 13:37
          +1

          [IANAL] … and also beware that modifying or spoofing IMEI may find you in contravention of cl474.7 of the CRIMES LEGISLATION AMENDMENT (TELECOMMUNICATIONS OFFENCES AND OTHER MEASURES) ACT (NO. 2) 2004 NO. 127, 2004 - SCHEDULE 1

          • Ahoon on 28/10/2024 - 14:17
            +1

            @xwx: What if the IMEI modification was done abroad, and the person is unaware of this modification, purchased 2nd hand phone abroad etc.?

            How is this an offence if there is a proof of ownership of the phone with the IMEI claimed to be modified? This legislation is for stolen phones, preventing tracking or identification etc.. What is the harm/offence part of this usage?

            Unless you are already being investigated for suspicious activity by an human digital forensic analyst. I am not sure how is it even detected, it is very hard to detect this with automated systems.

            • xwx on 28/10/2024 - 14:36

              @Ahoon: Again IANAL.
              That section deals with those committing acts (1 "modifies" would be to replace the IMEI, 2 "interferes with" would likely cover IMEI spoofing), but does not appear to include merely the possession (other parts of this or other Acts may do, but I'd say unlikely). IMEI mods or spoofing remain legal in many (perhaps most) jurisdictions around the world, so it is not implausible for someone to have entirely unknowingly taken possession of a device with an altered IMEI, eg if they purchase a used phone.

              Yes, I also agree the scope was intended to capture and prevent phone cloning, rebirthing etc, and whilst it may not apply to those whom have unknowingly taken possession and operating a device with a modified IMEI, cl474.7 would likely apply to anyone in Aus taking the steps you've mentioned (eg in order that they may continue using a device that actually has all the necessary LTE capability but is arbitrarily blocked from service by a Telco, so they comply with the ECS Directions, based on the TAC = entire device cohort). Otherwise the IMEI mod/spoof would be a viable and lawful way to ensure your functional devices could continue working.

              (Not an expert in this) Identifying IMEI spoofed / modded devices may be possible by MNO based on the TAC not matching the profiles and connection latching of the device onto the network (eg device TAC part of the IMEI indicates a specific device should be capable of 5G band n# or 4G band ##, or IMS Registration, or any of the reams of other device info exchanged between network and device in the background hidden from user, but the device fails to achieve that because it is actually not capable). Would they expend the effort I don't know, but the device may get flagged to an anomaly report for review.

              • Ahoon on 28/10/2024 - 14:51
                +1

                @xwx: It is possible to spoof most of the device fingerprints together with IMEI number, so It is still not worth the effort to try to detect these kind of modifications. It is up to the user at the moment to use specific bands on the device, device capability doesn't indicate that it should be used for communications. Device can be misconfigured/malfunctioning, they can't assume this is IMEI spoofing etc just because it failed the capability checks.

                Another issue is proving the modification was done by the user in Australia or proving the phone is actually cloned as you would have the not used phone purchase receipts and the phone itself if requested. It would be a waste of resources if they chase this instead of actual criminals…

                There are also privacy concerned people spoofing their fingerprints but actually not doing any IMEI modifications, this would raise a false positive in an automated system.

                • xwx on 28/10/2024 - 15:30

                  @Ahoon: Yah I understand don't disagree with much of that. Whilst possible to spoof fingerprints or device characteristics, you cant fake a connection protocol capability if the device doesn't possess the capability in the software, and in the hardware layer. Call hangs in the E000 LTE roam are, I think, an example of that because whilst a device can perhaps connect to the network on 4G LTE, if the software profile (eg MBN), or chip-level hardware support in the phone fails to achieve IMS registration (eg Telstra) or to establish a suitable SIP to carry the voice call then it fails. James extensive post on Medium and some of the info presented to the hearings covered this much better (and more accurately) than I can.

                  Separately, legislation doesn't typically separate the contravening acts of 'actual criminals' from otherwise nice honest people who did the same act that was done by 'actual criminals'. In the case of 474.7 it doesn't say if you do these things for the purpose of cloning / rebirthing is bad, but if you're just a casual techie trying to keep your gear working that's ok.

                  EG I've got some 4G LTE modems with Qualcomm MSM8916 (an SoC that was used extensively in cheaper mobile handsets) that I suspect will have a TAC that makes it appear to be a voice-capable device but it doesn't get used for any voice (they have no mic) services. Based on how the Telcos are necessarily implementing these current ECS Directions, if a device TAC looks like a mobile handset but is not known to comply it will get blocked. I could comfortably take steps to make the device compliant, functional and fine, but one of those steps may be viewed as contravening 474.7 and I don't much like the idea of being in jail.

                  • Ahoon on 28/10/2024 - 16:14
                    +1

                    @xwx: Yes, that is correct and you simply should not attempt to call 000 on such device. This is not to enable 000 volte calls, but to use your phone as usual without emergency calling function. With modified IMEI, MBNs can be flashed and if the hardware supports you should get IMS registered as the IMEI will be in the carrier database. Again, these are optional features, and it is up to the user to use volte or ims features, having a capable phone does not mean you should stay on 4g with all features enabled. Simply, do not attempt to use these if your device is not having capable hardware, no one is going to blame you for using 3g while your device is fully capable. Compatible phones can still use 3g network at the moment, and if you buy a dumb compatible phone that has 3g bands, it means as long as you do not attempt to use hardware limited features, your existing phone shouldnt raise any anomaly.

                    EG I've got some 4G LTE modems with Qualcomm MSM8916 (an SoC that was used extensively in cheaper mobile handsets) that I suspect will have a TAC that makes it appear to be a voice-capable device but it doesn't get used for any voice (they have no mic) services. Based on how the Telcos are necessarily implementing these current ECS Directions, if a device TAC looks like a mobile handset but is not known to comply it will get blocked. I could comfortably take steps to make the device compliant, functional and fine, but one of those steps may be viewed as contravening 474.7 and I don't much like the idea of being in jail.

                    Do you not feel offended by this? ACMA teams up with telcos and your very well capable devices become trash as a result of their unreasonable decisions. I would have no issues if they simply shutdown 3g, but this is ridicule.

                    • xwx on 28/10/2024 - 16:45

                      @Ahoon: lol, yah, I agree with you and feeling pretty offended and frustrated but… probably not as much so as James and a few others whom were highlighting and articulating these issues so well, and for so long. I believe the ultimate source of it was more likely the Govt instructing or liaising with ACMA on the conditions of the ECS Determination (rather than ACMA teaming up with Telcos).

                      My personal mobile was going to be fine, including the E000 LTE condition. Nothing* I can do now though to keep using a capable and compliant (legal) device, given this is being implemented as TAC device-cohort based blocking.

                      Except for 1 or 2, those msm8916 SoCs USBs are generally destined for ComputeStick purposes, so not an entirely lost cause although it might substantially reduce their functionality and utility.

                      Not sure I'll bother loading specific MBNs etc because the IMEI issue is the stick point for me. Yah, pretty peeved.

        • Zackeroo on 28/10/2024 - 16:21

          QPST

          I've been trying to use QPST for this since 9am this morning. Haven't had any luck. I've tried custom MBNs too but none of them are working. I don't believe I have enough expertise for this but do tell if someone figures this out…

          • Ahoon on 28/10/2024 - 16:29

            @Zackeroo: I think at this point it does not matter if your device is enabled or not, telcos started flagging IMEIs beginning of october, so you should have done that before. IMEI change might work, but it is up to you to attempt, it is an offence as @xwx mentioned above.

            • Zackeroo on 28/10/2024 - 16:34

              @Ahoon: I've given up at this point. Found an old S7 at home and I'm using that for data, calls and SMS currently. Still keeping my OP 7 Pro as my main phone in hopes that they remove the blacklist within the next few days… I do feel I'm being too positive here though.

  • Dacs on 27/10/2024 - 23:38
    +5

    I wonder how the telcos will implement the checks to see if you've changed to a compliant phone.

    Will they check the IMEI against the whitelist every time the SIM connects after being disconnected? Will they check periodically, say once a month? Something else?

    If your SIM has been blocked and you then put it SIM into a compliant phone, will it work immediately or do you need to contact them to unblock it? If you switch back to the old phone, will it work for a while?

    And it seems that while overseas visitors on roaming will be exempt from the blocks, they won't be able to buy a local SIM to use while they're here unless they get an Australian-retailed phone too. Crazy!

    • justausername on 28/10/2024 - 07:55
      +1

      Does anyone know when the Optus and Telstra shutdowns will be fully implemented?

      • nekov on 28/10/2024 - 08:17
        +4

        I just made a call from my Poco x3 NFC and after the call I got booted from Boost.

        Edit: whack the Sim into wife's phone and it's working

        • vomit05 on 28/10/2024 - 08:20

          Yeah me too and I have the same phone.

          • justausername on 28/10/2024 - 08:32

            @vomit05: I'm on Catch(Optus) and I still haven't been booted. I switched to a Vodafone network sim which also worked but I don't know if Vodafone's check is in real time since the sim has been in a "compatible" phone. I guess I could try a Telstra sim then

        • sjHwKE on 28/10/2024 - 12:51
          +2

          I also have a Poco X3 NFC. I tried a bunch of things to get VoLTE working including all the MBN and modem modifications. No luck.

          I got immediately blocked from Telstra (More Telecom) at approx 12:30am this morning with a "SIM 1 not allow error". I then plugged an Amaysim SIM card in and have still have full VoLTE support.

          Interestingly I also have a Poco X3 Global on Boost (with VoLTE/VoWiFi) which seems to be working a lot better.

      • gutwagon on 28/10/2024 - 11:27
        +2

        3g shutdown is happening over next 7 days, Tasmania was today.
        The phone blocking should start today Aus wide.

  • utsc on 28/10/2024 - 10:45

    Will a US iPhone XR Model Model A2105 (MRYR2LL/A) that does not have Band 28 (700MHz) work with Telstra on Bands Band 3 (800MHz) and Band 7 (2600MHz) ?

    Model A2105 (MRYR2LL/A)
    FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 32, 66)
    TD‑LTE (Bands 34, 38, 39, 40, 41, 46)
    UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
    GSM/EDGE (850, 900, 1800, 1900 MHz)

    • Costanza on 28/10/2024 - 12:01
      +4

      The USA model A1984 and China model A2108 are the problem ones. Yes they will continue to work (Telstra have said they are not blocking phones for not having B28), just not as good reception. Will mainly use LTE B3 (1800Mhz).

      Please note if you purchased a non B28 iphone from coles in the last 12 months they are doing refunds.

      If you have the A2105 model your fine, as you posted yourself they have LTE B28.

  • ricadam on 28/10/2024 - 11:06
    +1

    I just want them to repurpose the 3G frequencies ASAP as my current 4G/5G reception is rubbish.

  • gutwagon on 28/10/2024 - 11:29

    Call Telstra tech support and give them your IEMI #. Don't like your chances.

  • whatthej on 28/10/2024 - 12:28

    How exactly should we determine if I can buy a phone? I'm guessing this takes ALL grey imports off the table. And buying from Kogan/JB Hifi is suitable as they are Australian businesses?
    - Edit: Nope… Kogan is still selling Global Versions. My Xiaomi was purchased from Kogan as a global version 2 years ago and it's now a very expensive todo list.

    • vomit05 on 28/10/2024 - 13:08
      -3

      Iv been talking to bost though the app and they said most phone that are not bought in Australia won't work, because they don't meet the government mandate and will be blocked. the big stores or the telecom industry if you buy them though there store that will work.

      Edit : this is what they said.

      There's actually 3 requirements that goverment passed to all the TELCO's provider,
      First is your mobile phone should have a frequency is band 28 (B28)/700MHz)
      Second is if you a 4G VOLTE ready
      Last is if your mobile phone was purchased in Australia.

      That's the 3 requirements that goverment pass along to all of the TELCO's provider.

      If you did not met any requirements in the 3 list above unfortunately your service will be blocked and we highly suggest you to get a mobile device that is eligible to get those 3 requirements.

      • Costanza on 28/10/2024 - 13:24
        +4

        Typical call/chat center garbage, vital requirement is your mobile must be able to make an VoLTE emergency call on all three Australian networks (band 28 not a must but you would be mad not to make sure any new mobile has it):-

        The carriage service provider must identify whether the mobile phone of the end-user is configured to be able to access the emergency call service using both:

        (a) the provider’s own mobile network; and

        (b) if the provider’s own mobile network is unavailable, the mobile network of other carriage service providers who provide carriage services to the public.

        • xwx on 28/10/2024 - 13:42

          No, the vital requirement since last 2 weeks is that the Telcos are compelled to be unequivocally certain that your device cohort, as identified by the TAC (first 8 digits in the IMEI) are within a confirmed list of compliant devices. There are and will be swathes of functional (and even properly compliant devices, whether mobile-handsets or non-voice 4G data devices that will get blocked because they overlap with the TAC for a voice-device that is not KNOWN to be compliant, even if some of them actually are fine).

      • whyisave on 29/10/2024 - 00:41

        I don't know why you got negged, because this is pretty much what I've learnt today, after having 3 different Xiaomi phones get "blocked", and now the Boost SIM won't work in a Samsung Galaxy S21 5G either.

        • whatthej on 30/10/2024 - 00:09
          +1

          Does it mean the Boost SIM is not updating, or that the S21 is blocking it? I'm going to Asia for a business trip and looking to get a S24, but if it's going to be unusable then that's pretty lame.

          • whyisave on 30/10/2024 - 00:33

            @whatthej: The mobile phone networks have decided to block the hardware of the phone, and they are doing this based off the IMEI & TAC numbers of the handset.

            If the phone is bought overseas, the AU networks could still block it, but I think if the phone can work with 5G, and have a 4G fallback for emergency calls, then it should be fine.

  • ozfool on 28/10/2024 - 13:23
    +2

    My redmi note 11 was blocked by telstra today!

    The phone is capable of VoLTE, and I enabled all the right settings in using the codes provided above.

    I put in my colleagues vodafone SIM and it worked instantly, I can see 4G VOLTE being used for calls. So I will be trying to get my prepaid credit reimbursed from the reseller (woolworths everyday mobile). Telstra is dodgy.

    • Tiredman on 28/10/2024 - 13:26

      Thanks for the update. From a fellow Note 11 user. I'm with Amaysim and so far still ok. Seems inevitable it will stop working. Time for a new phone.

      • ozfool on 28/10/2024 - 14:00
        +1

        No worries, I'm still hoping to squeeze out a bit more life from this before I upgrade

    • whatthej on 28/10/2024 - 14:02
      +1

      My husband has same phone, on Kogan, is not blocked and working fine. This is the message he got a few days ago: We have identified that the phone you are using will continue to receive service after 3G networks close in Australia at the end of October. However, 000 emergency calls in some regional areas may be impacted due to the capabilities of your phone.

      • ozfool on 28/10/2024 - 17:56

        Interesting message. Maybe it's true that it still wouldn't do VOLTE in emergency mode. From what I've read, it's impossible to check.

        Texting 3G to 3498 now gives me the message "we are unable to confirm" etc etc, whereas yesterday it said confidently "you will be blocked"

    • whyisave on 28/10/2024 - 21:23
      +1

      My redmi note 11 was blocked by telstra today!

      The phone is capable of VoLTE, and I enabled all the right settings in using the codes provided above.

      My dad's Note 11 also got "blocked" today (Monday 28/10).

      I'm using a custom ROM (crDroid 8.9 | Android 12), and having trouble trying to force the phone to use VoLTE,
      which I cannot find in the settings.
      I'm about to flash the phone with a later Android (version 13 or 14?), and to try again.

      So, before I go down that path, what were the 'codes' you used ?

      • ozfool on 28/10/2024 - 21:48
        +3

        Put *#*#86583#*#* (the numbers correspond to VOLTE) in the dialler and hit send to get the message "VOLTE carrier check disabled" (which actually means it's enabled). If you then go over to the normal SIM settings you should now see a toggle for voLTE.

        Put *#*#869434#*#* (the numbers correspond to VOWIFI) in the dialler and hit send to get the message "voWIFI carrier check disabled" (which actually means it's enabled)

        Put *#*#4636#*#* in the dialler to view the network settings. You should be able to see some options related to LTE connectivity for your sim card. Go to the three dots in the top right corner and view IMS settings, should also indicate enabled (mine was disabled with telstra, "available" now with vodafone).

        • whyisave on 28/10/2024 - 22:27

          Thank you, so so much for these codes.

          I tried the codes on the custom ROM Xiaomi phone (Note 11), but with "mixed results",
          ie. the VoLTE code did nothing, but the ##4636#*# was great, in showing me what features are activated for the SIM, on the mobile phone network.

          I could see the phone is set to use GSM as 'first choice' or as a 'fallback', so maybe that's why it's been blocked.

          I just need a way to force the network, to choose VoLTE, because I think the phone falls back onto 3G when there's no 4G and maybe that's why the telcos have blocked them, and they can say "we warned you over the last year!".

          • ozfool on 28/10/2024 - 22:37
            +1

            @whyisave: No worries.

            When I changed to LTE only, on telstra sim, the device would refuse to make calls at all until it got defaulted back to GSM/etc. When calls were in progress you could see the device switch to 3g on the fly. Now on vodafone, it's just VOLTE all day even with GSM/etc/LTE in the preferred selection.

          • Duff5000 on 29/10/2024 - 09:09
            +2

            @whyisave: Keep in mind though they dont know or care what settings you change. If they think a device may not be capable they will block everyone using that device.

            • whyisave on 29/10/2024 - 09:25
              +1

              @Duff5000: What is really strange is the Boost SIM used to work in the Xiaomi [Poco F5], which is a 5G phone.
              Yesterday (Monday 28/10), the 5G phone worked, while other Boost SIMs did not work in other Xiaomi phones [Note 11, X3 NFC].

              Then, the Boost SIM got taken out of Poco F5 and put into a Samsung Galaxy S21 5G, as a test to see if the SIM can work.

              The Boost SIM did not work.
              ( Now, it may not have worked in the F5, by coincidence, before I put it into the S21 ),
              but I see the personal Email from Boost to me, from a few days, which is written confirmation the Poco F5 will work on the Telstra network.

              Then, Boost Support online also tells me, I need to change my SIM card too (!??!),
              so there are some inconsistencies to this whole episode,…which is still ongoing.

              I'm very close to buying 3 x smartphones today.

              • Duff5000 on 29/10/2024 - 10:03

                @whyisave:

                I'm very close to buying 3 x smartphones today.

                Yeah its hard when its phones for other people.

                I set up a moto g14 for my mum. Decent phone especially for oldies. Coming from a flagship you can notice a slight delay with everything but it isn't a big deal.

                If i was looking for something now id probably get the moto g54 for ~$200 (IIRC).

                • whyisave on 29/10/2024 - 10:09
                  +1

                  @Duff5000:

                  Yeah its hard when its phones for other people.

                  Yes, I needed to manage phones as well as do the 'data transfer' between phones, whenever the phones were upgraded. It's a necessary pain, but the elderly have ZERO concept of what is involved, as we navigate through this brave, new technological world.
                  There's no history or precedence and we figure it out, as we move along.

                  If i was looking for something now id probably get the moto g54 for ~$200 (IIRC)

                  I like Moto phones.
                  I have used several in the past, and it's the best bang-for-buck manufacturer, with a clean Android feel. The cameras have always been 'weak', when choosing a Moto phone.

                  Let me see what my options are today, because it's also time I upgraded some of the other phones too,…and I need to buy 2-3 smartphones (urgently).

    • whyisave on 29/10/2024 - 00:44

      I put in my colleagues vodafone SIM and it worked instantly,

      If Lycamobile is with Vodafone (I'm quite sure it is), then dad's Lycamobile SIM did not work in his Xiaomi 3G/4G phone (with custom ROM). The IMEI check on the AMTA website — https://amta.org.au/3g-closure-old/check-my-device/
      came back with a 'not allowed'.

    • ozfool on 31/10/2024 - 17:41

      Update: texting 3498 from my new vodafone sim now says my Redmi Note 11 is fully compatible! Pretty crazy. What a mess.

      Putting my IMEI into https://www.telstrawholesale.com.au/3G-Network-Closure-Block… says my phone is incompatible

  • shane2770 on 28/10/2024 - 13:40

    Poco F2 pro here and has been shut down this morning but I know 3g shut down but I thought I might have been able to use the phone as a 4g or 5g data modem.
    But nothing it looks not the case.
    I'm with Belong

    • WatchNerd on 28/10/2024 - 13:42

      Buy a 1 month Vodafone sim & port there to test it. I think it will work.

      • shane2770 on 28/10/2024 - 14:04
        +1

        Thanks for the idea i had a 365day Amaysim card here and works perfect
        Bloody telstra

        • whyisave on 29/10/2024 - 00:45

          So far, my Optus works (Amaysim is with Optus).

          However, I think Optus is gradually shutting down 3G too,
          so I wonder if my Optus will also get blocked.

      • whyisave on 29/10/2024 - 00:44

        If Lycamobile is with Vodafone (I'm quite sure it is), then dad's Lycamobile SIM did not work in his Xiaomi 3G/4G phone (with custom ROM). The IMEI check on the AMTA website — https://amta.org.au/3g-closure-old/check-my-device/
        came back with a 'not allowed'.

  • Zackeroo on 28/10/2024 - 13:41
    +6

    My OnePlus 7 Pro was blocked today on Telstra. From what I've read, people on Vodafone are still fine as the phone itself can use 4G and can make VOLTE calls (when using custom MBNs). The phone has just been blacklisted from the network.

    This all feels like a fever dream. They've blacklisted a perfectly working phone. I don't want to be forced to buy another phone… I was planning on keeping this OnePlus for another 2 years.

    • TheNachoman180 on 28/10/2024 - 13:51
      +1

      Yeah mate this exact thing just happened to me this morning. Managed to snag a Motorola Edge 50 Pro 5G for $879 from JB. Also did the Ozbargain 1200 giftcard plan cancel thingo, so was $445 in total. Seems like a decent phone, just hate the hole punch. I also wanted to use my OnePlus for another 2 years. I considered IMEI spoofing but then realized the battery on it is pretty bad, the screen is burnt in to hell and if I actually needed 000 I doubt it would work.

    • Butt Scratcher on 28/10/2024 - 13:52
      +5

      They've blacklisted a perfectly working phone.

      That's by far the worst part of this.

      They could've achieved the same result by nagging people that their phone won't work for emergency calls until the acknowledge it. But instead, they've decided to block peoples perfectly working phone.

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