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Bonus $1200 JB Hi-Fi Gift Card on $89/Month 300GB/Month 2yr JB Hi-Fi Mobile Plan (in-Store, New Customer, Port-in) @ JB Hi-Fi

1890
Bonus $1200 JB Hi-Fi Gift Card on $89/Month 300GB/Month 2yr JB Hi-Fi Mobile Plan (in-Store, New Customer, Port-in) @ JB Hi-Fi
Go to Deal
TheHungryHippo on 02/10/2024 - 20:37 jbhifi.com.au (8162 clicks)
Last edited 03/10/2024 - 11:40 by 2 other users

Starts 3 Oct and for one day only. Basically same deal but with an increased gift card amount.

24 month plan
Unlimited calls and texts
To standard Australian numbers
Unlimited SMS and MMS

What's not included
Calls to standard international numbers
Use while overseas (also known as international roaming)
SMS & calls to premium numbers (e.g., 19xx numbers)
Calls to some satellite numbers
Earning Telstra Plus points

5G network access

Data sharing with other JB Mobile plans
Available with up to 20 eligible plans on the same account for use within Australia

Available to customers who port in their existing service or they can always request a new number.

Mobile SIM Only Mobile Plan

Related Stores

JB Hi-Fi
JB Hi-Fi

closed Comments

            • YJae on 03/10/2024 - 19:40

              @fozzie: Why would they what ?? Sorry idk which reply you are replying to sorry

              • fozzie on 03/10/2024 - 19:46

                @YJae: Sorry I thought you meant the full $800 back. You mean $89 which might be a possibility

                • YJae on 03/10/2024 - 20:07

                  @fozzie: I only got charged $766.59 for the Voucher repayment fee and just got off the chat with Telstra and they said get back to them and they’ll be happy to refund the upfront fee which is amazing

        • nightelves on 03/10/2024 - 19:24

          Which JB was this at?

          • YJae on 03/10/2024 - 19:28

            @nightelves: Macquarie apparently they had 20+ coming in to do the deal, some of them even doing 3 times which is the limit

  • Splashtash on 03/10/2024 - 16:58

    Hey guys. First time I’ve asked but when cancelling do you guys talk to Telstra about refunding the $89 alongside paying the $800ish? Or just say I’d like to cancel and can I also get the $89 refunded

  • ozchurner on 03/10/2024 - 17:49

    I ported over an older JB Hi-Fi plan to AmaySim in prep for this. How would the voucher repayment to Telstra be managed/handled? I'm not seeing any details on the JB App anymore. Will Telstra send over an Invoice or direct debit my stored credit card?

    • fozzie on 03/10/2024 - 18:00

      You just pay by credit card/debir. Not sure about instalments.

      • ozchurner on 03/10/2024 - 22:27

        yeah, but how do they get a hold of me? My account in the JB Hi-Fi app is all but vanished

        • fozzie on 03/10/2024 - 22:36

          They have your details when you signed up. Of course they’ll get hold of you.

    • Fancydancer on 04/10/2024 - 09:34

      Go to Telstra app and check

  • PR0r on 03/10/2024 - 17:50

    I have successfully cancelled the new service and was advised:
    "Let us go ahead and work on that. By the way, as have checked here that the early termination fee is for $766.59 with installment remaining of 23 months. Let us proceed?"

    Does that seem about right? I'm a little confused about the 23 months part. Would I also be paying an additional $89 for the first month - which would be due/charged next month?

    Also, forgot to give this deal a +
    It's certainly deserving of one

    • nightelves on 03/10/2024 - 19:22

      Wth does that mean. Don’t tell me Telstra just changed their T&C instantly.

  • Partypants on 03/10/2024 - 18:05

    Does anyone get refund $89 ?

    • G-rig on 03/10/2024 - 18:11

      Go on Telstra chat. It's the same as all the other posted deals like this.

      • PR0r on 03/10/2024 - 18:20

        Would it matter that the charge for $89 is from jb hifi?

        • G-rig on 03/10/2024 - 20:09

          No it's about Telstra but goes through JB all linked

    • PR0r on 03/10/2024 - 18:20

      Good luck with that, would love to hear how you go

    • Rosace on 03/10/2024 - 18:42

      Did you get the 3 before cancelling any of them? Would be odd if they see you’re cancelling in between right? :)

        • nightelves on 03/10/2024 - 19:45

          How about the $89 first month?

          • Splashtash on 03/10/2024 - 19:57

            @nightelves: i got one cancelled for $89 refund .>.> i might try other 2 another day. bit risky as pending charge means you might still need to follow up later

            • Partypants on 03/10/2024 - 20:15

              @Splashtash: how did you refund $89? via chatting or Telstra in store ?

            • Partypants on 03/10/2024 - 21:11
              +1

              @Splashtash: I tried to refund $89 but mine is still pending so they said that after payment contact again to refund. is that possible? this customer service worker is so good.

        • Splashtash on 03/10/2024 - 19:58

          Yeah mate did it in one go with ease :)

    • YJae on 04/10/2024 - 00:36

      I was going to but 16 pro max 256gb is $2150 so I didn’t see the point of having $3600 in GCs. Walked out with $2400 GC instead

  • nightelves on 03/10/2024 - 20:05

    Do you need to port in?

  • hnxhyz on 03/10/2024 - 20:16

    Nice to hear from you,.
    I'm fine and Thank you for your concern.
    I would like to inform you that the amount payable is $766.59 and if you proceed to cancel now, We'll send an invoice to h*******gmail.com . We'll debit the amount from your default payment method if you haven't paid within 10 days. Are you okay with it?

  • Partypants on 03/10/2024 - 20:22

    jeez. I just got cancelled but customer said that " The current plan includes a gift card with a commitment to stay on that plan for 24 months. If you disconnect your plan early, you’ll need to repay the value of the gift card." damn. gift card value is going to be less than 1200$ or I have to repay value?

    • hnxhyz on 03/10/2024 - 20:28
      +2

      change to another customer service, I just got mine cancelled. No issue at all, $766.59 cancellation fee, refund $89. No rubbish questions asked.

      • Partypants on 03/10/2024 - 20:31

        If they said that i have to repay value my gift card ?

        • vladsyd on 03/10/2024 - 21:25

          no mate just wait for another customer service
          and use Telstra chat directly in their app and not JbHifi (had practically the same issue with them last time)

          • Partypants on 03/10/2024 - 21:31

            @vladsyd: I already answered "yeah". Is that problems? I'm worried about they charge me more or i have to repay value my gift card. Anyway i cancelled and it say 766.59$ pay in 10 days.

    • fozzie on 03/10/2024 - 20:30

      Terms and conditions says maximum amount is $800

    • hnxhyz on 03/10/2024 - 20:31
      +1

      Do not chat with JB Mobile, chat with Telstra directly.

  • hnxhyz on 03/10/2024 - 20:29
    +2

    FYI ozb, I just got mine cancelled via Telstra app $766.59 cancellation fee, refund $89. No rubbish questions asked. Happy Day.

    • fozzie on 03/10/2024 - 20:31

      Fantastic

    • fadzsolz on 03/10/2024 - 20:35

      Did u activate your mobile number? Mine is in activation. Do I need to wait for the order before cancelling!

      • hnxhyz on 03/10/2024 - 20:42

        No need, I just signed mine in store an hour ago. The number hasn’t even appeared in my account yet.”

    • fozzie on 03/10/2024 - 20:46

      I’m trying to cancel with Telstra now and the person said “ I understand, for the cancellation itself , you will need to go back to point of sale, if you have that order at JB hifi you will need to contact them”

      I think it depends on who you get. I’m just restarting convo now. Hopefully I get someone more decent.

      • hnxhyz on 03/10/2024 - 20:48

        my brother got the same response for his 2nd cancellation, he did the first one successfully without an issue. Just try another customer service guy.

        • fozzie on 03/10/2024 - 20:49

          Yes thanks. Just restarting now.

        • fadzsolz on 03/10/2024 - 20:50

          looks like as the day goes on, we are getting worse agents…. :(

      • StupidConsumer on 03/10/2024 - 23:19

        You can cancel it using jbhifi mobile app. That's what I did. No need to go to the point of sale

    • nightelves on 03/10/2024 - 21:44

      Dam didn't even get the refunded $89

    • YJae on 04/10/2024 - 00:37

      Did you pay the Voucher Fee straight away ? $766.59

  • fadzsolz on 03/10/2024 - 20:33

    My order is showing as processing. Do I need to wait for it to active before cancelling

    • hnxhyz on 03/10/2024 - 20:43

      No need, I just signed mine i storean hour ago. The number hasn’t even appeared in my account yet.

      • fadzsolz on 03/10/2024 - 20:48

        the telstra app agent keeps asking for a mobile number - told them i only have an order number… Does not seem they know what to do to cancel it….They are saying they need the order to be complete to cancel it and I have to wait 24 hours….

        • hnxhyz on 03/10/2024 - 20:52

          you should already received your number in store.

          • fadzsolz on 03/10/2024 - 20:53

            @hnxhyz: As in the sim card? yes - I havent plugged it into my phone though - also didnt get any paper work though it was all done online.

            • hnxhyz on 03/10/2024 - 21:06

              @fadzsolz: Me too, no paperwork, but the lady told me to write down my new number.

              • fadzsolz on 03/10/2024 - 21:07

                @hnxhyz: they didnt give it to me! I assumed they would email me some paper work with details…. but nothing so far. My card has been chanegd $89 though.

                • nightelves on 03/10/2024 - 21:31

                  @fadzsolz: Number is in the sms they sent you.

                  • fadzsolz on 03/10/2024 - 21:34

                    @nightelves: didnt get a number - just got an sms saying the reciept number.
                    nothing else.

                    I am wondering if the jbhifi guy messed up.

  • redhanger on 03/10/2024 - 20:55
    +1

    I don't know what happened with my account. The store rep had to call up Telstra to do credit check with my ID, medicare and utility bill.
    All ok then he said he'll need to wait for Telstra to activate my account ???

    Took 2 hours and still can't sign up. I'm given up.

  • fadzsolz on 03/10/2024 - 20:56
    +1

    All ozbarginers flooding Telstra APP - its not working now :P

  • life is suffering on 03/10/2024 - 20:58

    Something weird happened . Think I got taken for a ride.

    Signed up but vicroads doesn’t identify my card. They guy said they will honour the GC 1200 but plan is 99 pm. He asked me to come back on Sunday with passport .

    Can I cancel on Sunday once the order is placed ?

    Also said my credit rating will take a hit if I cancel !

    I asked cancellation charges and the JB guy went on the defensive lol . Will you cancel etc ?

  • fadzsolz on 03/10/2024 - 21:06

    Jeez now the Tesltra APP is asking why am i cancelling… i said can we please proceed with the cancellation…why are they being so nosy?

    Now asking 3 times - whats with this agent!

    Now says order is in process and I can cancel once completed…..did anyone else get the same

  • Stuy95 on 03/10/2024 - 21:14
    +1

    Cancelled within 20 minutes of purchase! Telstra chat said to come back when the pending $89 was taken from my account and they would look at refunding. Does this sound right?

    • fadzsolz on 03/10/2024 - 21:17

      Was your order showing in progress? for me the agent keeps refusing to cancel stating that it is in progress and can be cancelled only after completion

      • Stuy95 on 03/10/2024 - 21:20

        My order shows as in progress and my cancellation also shows in progress

        • fadzsolz on 03/10/2024 - 21:23

          what info did you provide, i gave the order number.

          • Stuy95 on 03/10/2024 - 21:25

            @fadzsolz: Mobile number, date of birth and email

            • fadzsolz on 03/10/2024 - 21:26

              @Stuy95: i gave the order number and they keep saying they cant cancel

              • endyking on 03/10/2024 - 21:39

                @fadzsolz: try to get phone number for less rubbish questions.
                otherwise put sim in your phone to get phone number. But they will need to send validation code to your phone number anyway to check owner.
                Put your sim to the phone doesn't affect cancellation.
                My case, I put new sim to phone when chatting to get validation code. I feel that way less question for me but It's true. I got cancel and get refund 99$ straightaway.
                they can validation code by email as I did for my friend too. that's up to your situation

                • fadzsolz on 03/10/2024 - 21:41

                  @endyking: dont know whats up with these agents, keep saying in progress and cant cancel!

                  Ok i got the phone number hope this resolves it….

                  • endyking on 03/10/2024 - 21:48

                    @fadzsolz: try contact different time get other people then give then phone number straightaway so they can pull up account info easier.
                    don't give them order number because I think JB make it, Telstra doesn't. Finally, it comes to Telstra system is the phone number.

                    • fadzsolz on 03/10/2024 - 21:50

                      @endyking: Thanks will do!

                      • endyking on 03/10/2024 - 22:03

                        @fadzsolz: Goodluck Bro! I recommend you put sim to phone before getting to chat because they will send code to phone number first without asking you which way to validation.

                        • fadzsolz on 03/10/2024 - 22:08

                          @endyking: ok have the sim in - but the agent keeps saying cant cancel until activation is complete. its a mess up.

                          • endyking on 03/10/2024 - 22:36

                            @fadzsolz: Check your email. Have you got 2 email from jbmobile.
                            1 says Your order is confirmed.
                            2 says Your order is now complete.

                            I get 2 emails at same time once. And other time, I get 1 and 2 emails between 8mins.
                            If they still saying that it should be somethings delay on their end.
                            Anyway, you just relax. Don't worry, you will get it because CIS still showing Maximum Repayment is $800.

                            • fadzsolz on 03/10/2024 - 22:38

                              @endyking: cool i just got an email saying order is confirmed.
                              will wait for the next email.

                              Im glad it went smooth for most. hopefully mine gets sorted soon :)

  • Max999 on 03/10/2024 - 21:25

    oh bugger, didn't realize this was a 1 day only deal and missed out.

    Money well saved I guess.

    • endyking on 03/10/2024 - 21:44

      I'm intend to get 1 today but I will wait for next round to see anything different.
      I don't really need GC right now because I've allready just get 2 iPhone 16 pro pro max and lg c4 42inch this round.
      we're same boat for next round

  • nightelves on 03/10/2024 - 22:03

    Anyone getting James Norman popping up when cancelling? Got him again whilst I was attempting second cancellation. Can't be coincident.

  • MONSTERMONSTER on 03/10/2024 - 22:24

    I chatted in Telstra app , customer service confirmed 766.59 repayment of early cancellation and refund of initial 89 without asking any personal information ( phone number , order number etc) , is it normal? I am not advised where to make the repayment neither, the res has now ended the conversation..

    • Meteor Anarcom on 03/10/2024 - 22:32
      +1

      Your service person must have gone through lots of cases and got skilled on this, lol. If you can see the invoice, it's done

      • nightelves on 03/10/2024 - 23:42

        where can you see the invoice?

      • MONSTERMONSTER on 04/10/2024 - 12:42

        No service or invoice displayed in my Telstra app. Wired

        • Meteor Anarcom on 04/10/2024 - 13:11

          Service is only visible on JB mobile website, but you can still contact Telstra customer care to end it. After the service person terminate your service, the invoice should be visible in My Telstra app

  • presti on 03/10/2024 - 22:39

    Cancelled via Telstra app. Service didn't show in app yet. Just asked to cancel my JB mobile plan which the rep said it will be $766.59. Asked about the $89 refund which they initially refused. I said I haven't even used the service and after about 10 minutes they came back saying they could refund the $89 as a one time courtesy.

  • winteroce on 03/10/2024 - 23:17

    Signed up 3 services - went on the Telstra app and after a long conversation, confirmed $766.59 each plan and a refund of $89 each plan (they initially refused).

    • nightelves on 03/10/2024 - 23:41

      Got 2 out of 3 refunded. I'll push for the third tomorrow.

      • YJae on 04/10/2024 - 00:46

        Hi question, did you pay the early termination fee for voucher right after you cancelled the plan ?

    • TrPha1310 on 04/10/2024 - 10:47

      What did you tell them for $89 refund? I tried both JB Mobile and Telstra apps, both unsuccessful

      • winteroce on 04/10/2024 - 18:22

        Told them I couldn’t afford it & have heard other got a refund. Was very patient and being nice and friendly.

  • fozzie on 03/10/2024 - 23:40

    Hi guys, I have been chatting to a new agent. He promised to refund the 2 $89 and early termination is $766.59 per account.

  • nightelves on 03/10/2024 - 23:45
    +1

    I suggest people grab transcript in case the refund doesn't go through?

  • ozbargainer12 on 04/10/2024 - 09:55

    Hi guys, Is there a way to convert this JB hifi gift card to apple gift card?

    • nightelves on 04/10/2024 - 10:23

      Can you try in store and let us know?

      • fozzie on 04/10/2024 - 11:03
        +2

        I don’t think you can :(. It’d be amazing but last I tried to convert an ultimate one and staff said: you can’t buy a gift card with a gift card

        • ozbargainer12 on 04/10/2024 - 11:15

          ya, I read in other posts they disabled the 3rd party cards, not sure if it applies for jb hifi cards as well. As I already have another discounted apple card, trying to figure any other way to convert the jb card :)

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