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Bonus $10 eGift Card (3 Months Expiry) with Purchase of $100 Woolworths (Expired) or BIG W eGift Card @ Prezzee
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tightarse on 25/06/2024 - 06:42 prezzee.com.au (5652 clicks)
Last edited 26/06/2024 - 16:18 by 2 other users
Last edited 26/06/2024 - 16:18 by 2 other users
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Just bought the $100 Woolworths go and got the $10 Woolworths gc email straight away
Try adding to everyday wallet, it showed up as a BigW gift card.
:(. Thanks. It show up as Big W
Beware the bonus gift card expires in 3 months not the advertised “no expiry date”
Think they've fixed it. I've received a $10 WW gift card that expires in 3 months
Your $100 or more Woolworths Supermarket eGift Card has no expiry and the $10 bonus Woolworths Supermarket eGift Card has no expiry.
Crap. After adding it in the Rewards App, it got 'turned into' Big W gift card.
Same
I can see 3 offers with $10 gift card ! Can you redeem them all once ?
i redeemed both Woolworths and BigW, used 1 account but different credit cards. I did received both bonus $10 but both are for Big W as already mentioned above
I have only kept it in prezee which shows woolies one. So I think I will just do that. Thanks for headsup though.
Hmm bought $100 Wooly and got $10 Wolly GC but have not yet put in my Reward app yet to check. Now I am worry LOL
Same, anyone tried using it from Prezzee app?
Yep works fine. 10 bonus shows as woolies but then when you add it into everyday rewards app it says it's big w card… Weird
What are the first 2 digits of the in store card number? 83 is BigW most likely
yes, 83.
received as woolies gift card as in preeze wallet, added to everyday rewards app, shows as bigw gift card expires in 3 months…….
Welcome to the club 🎉
I had bigw card bonus similar to the one today we got and even that one came with 3 month expiry which is sneaky and i only realised that i almost collected two cards with 3 month expiry now, i hope my first card is still useable !!!
Big W sales suddenly jumped unexpectedly
I just bought a $100 Woolworths Grocery card and received a $10 bonus Woolworths card in seconds.
I was frustrated with rejected payments from my Amex, CBA, and Zip cards in my PayPal and Google Pay accounts, with a nonsense error message saying, "Cannot verify address." 😤
The HSBC Visa Debit card was accepted. 👍This is what I received from their customer service
"ALright we already raised it to the brand partner, once we got a resposne from them you will be notified."Someone at Prezzee is not going to have a good day today
I think what this deal confirms is that everyone hates Big W. Woolworths Group reading these messages and realising they should just close all those stores down
I am surprised they haven't pulled the deal, this is just getting more out of hand.
9.09% off
Just bought a $100 Woolies gift card and received the $10 Woolies gift card immediately.
Try adding that bonus $10 gift card to your reward app. It shows as a BigW gift card.
Remember to email [email protected] to request your replacement gift card if you want a Woolworths gift card instead of Big W.
As anyone tried to use the Big W gift card in Woolworths check out?
This is terrible advice… best to double check your $10 bonus in everyday rewards wallet to know what it can actually be used for.
You make it sound like if you don't add it to everyday rewards it remains woolworths GC which is not true. People who do not add it and blinding go to woolworths to use the GC will get a shock at the register.
I have absolutely no idea WTF some of you are doing, but I simply purchased the gift cards, then printed them out (and took screen shots).
When I go to Woolies, I simply click on GC at checkout, scan the barcode, enter the pin, and presto!It even says that in Prezzee's How to use this card! 🤦♂️
I have absolutely no idea WTF some of you are doing
The everyday rewards app has a wallet function so you don't need to print it out/screenshot and then bring the print out to the store to scan.
@Snoop I would be surprised if you can use the incorrect bonus $10 gift card at Woolworths even if you don't add to the Everyday Rewards app. It is incorrectly labelled as Woolworths by Prezzee. The numbers on the gift card correspond to a Big W gift card starting with 834 in-store use. Woolworths gift card starts with 721 in-store use.
The numbers on the gift card correspond to a Big W gift card starting with 834 in-store use.
A BIG-W-branded gift card using 834 as the prefix is actually a BIG W Bonus Store eGift Card, which is how Woolworths Group (the issuer) can distinguish between a regular BIG W eGift Card (with no expiry) and a BIG W Bonus Store eGift Card (with a 3, 6 or 12 months expiry).
Woolworths gift card starts with 721 in-store use.
True, but Woolworths Bonus Store eGift Cards I have received through Prezzee in the past have used 833 or 836 as the prefix. That is probably more relevant to this conversation, considering the terms and conditions currently state that the bonus gift card for this deal was supposed to be a Woolworths Bonus Store eGift Card.
@WookieMonster: Thanks for the correction :)
Did your bonus Woolworths gift cards from Prezzee have an expiry date? I don't remember getting a bonus Woolworths gift card before or converting to one.
@trixieb: The Woolworths Bonus Store eGift Cards I previously received from Prezzee had an expiry period of three months.
You generally can only get a Bonus Store eGift Card as a bonus gift card through a temporary marketing promotion (e.g. bonus gift card deals that Econnex offer from time to time), rather than purchase one (or exchange for one on Prezzee).
@WookieMonster: Thanks. Bonus gift cards from Prezzee seem to have 3 months expiry contrary to what they advertise
@WookieMonster: Just got the bonus Woolworths gift card and the prefix is 836 with 3 months expiry. Good to know as I've never paid attention to these details until this incident.
Can't say it's on you when the T&C's state you will get a $10 Woolworths GC when you buy a $100 Woolworths GC.
Bought 100 Woolworths gift card at 10:15am, no bobus reeceive yet!
That's 10k in GCs…Crazyy!!!
You mean $100, not 100 gift cards? Lol
$100 lol
Same! Did you receive yet?
I think I'll hold on till the last day to see if Prezze fix the issue
It'll be sold out by then.
Prezzee is fixing the $10 bonus Woolworths gift card. Please don't delete or use the gift card
Reply from Prezzee live chat. I had to take screenshots to show them:
Quote: We apologize for the error bonus gift card. As we checked on our technical team, they are working on it now to the bonus gift cards to those who purchased the promotions
Again we do apologize to this matter we can assure you that this will be handled properly.
Our team will correct the gift card that been sent to you, I mean will change it just don't delete or use the gift card at first.
Saves an email/live chat from me. Thanks for the update.
Thanks for providing an update.
Did you raise the issue of the "no expiry" statement with them as well?
Yes I did but the agent didn't address the expiry date. I suspect the incorrect Big W gift card will be cancelled and the $10 Woolworths gift card will be issued.
Great, thanks!
@trixieb: Is this a new rule? I’ve got bonus cards from previous deals so I gusss I better swap them over to something just in case
Actually they expire in 26/27 so maybe this is a new rule for bonus cards
@prankster: @lomie Edit: There is some confusion with the Prezzee staff.
According to the T&Cs in this promotion, the Woolworths bonus gift card has NO expiry date but the Big W bonus gift card has a 3 month expiry date.
I remember in the Big W and Myer previous deals, the bonus had 3 months expiry. Not sure about other deals as I have used the bonus cards and can't check.
@prankster: have seen promo's with a 3 month expiry on a woolies card several times and it is in the extended info / T&C's for this deal too.
If you can't spend $10 at the supermarket in 3 months, why are people even buying a $100 card? Leave it earning 5.5% interest in the bank or whatever.
@nismo: I’ve got the previous deals but I think it was the generic $150 get $10 bonus gift card as opposed to this being specifically you have to buy $100 woolies to get $10 bonus card
Anyhow as you said once the issue has been fixed, will be definitely using the $10 bonus card at woolies within the next 3 months
@nismo: @prankster Could be a mistake
Screenshot from @ekans: https://files.ozbargain.com.au/upload/266411/113676/prezzee_…
@trixieb: Unfortunately that pop up is incorrect and wont hold.
Full T&C's state
https://files.ozbargain.com.au/upload/77537/113679/3months.j…Woolworths
6. The Promotional Gift Card has no expiry and the Bonus Digital Gift Card has a 3 month expiry after the date of issue.
I dont trust prezzee. Last time I purchased a woolies gift card with the similar deal but they didnt issue me the bonus gift card.
They said, although the bonus gift card was shown as available when I was making the purchase however, the bonus card allocation exhausted by the time the payment processed.
They didnt honor their mistake and didnt issue a bonus gift card.
since, then its a no deal for me.I got the 2 emails at the same time so you only got 1 email for the $100 voucher and didn’t get the email for $10 bonus card?
Would be bad timing if you didn’t get the $10 bonus card when it was available during purchase
you should have just cancelled it, i've done this before when i forgot to put in a promo code and had no issues.
So do we add it into our Woolly REWARD app or not while we wait?
Adding the GC to the app doesn't "use" it so no harm in doing that - I guess they will end up sending a proper Wollies gift card to all folks that received the BigW gift card, best case you'll be able to use both
I wouldn't use the Big W GC before you get sent the new $10 woolies GC tho
Probably doesn't matter as I think the incorrect Big W gift card will be cancelled
Thanks for contacting Prezzee.
I hope this message finds you well.
We are currently addressing an issue related to some of our gift cards, specifically those for Woolworths and Big W. It has been brought to our attention that there are discrepancies where customers have received a Big W gift card instead of a Woolworths gift card as part of certain promotions. Our team is actively investigating this matter to ensure clarity and resolve any misunderstandings.
Additionally, we want to clarify that bonus gift cards issued as part of promotions have a 3-month expiration period. We regret any confusion that may have arisen regarding earlier communications suggesting no expiry.
We appreciate your understanding as we work diligently to clarify and rectify these issues. If you have any concerns or questions, please feel free to reach out to us.
Cheers,I've emailed them back expressing my disappointment with them changing the no expiry to a short expiry. Let's see what they say and do.
I got the same email reply.
The promo popup definitely said no expiry on the bonus gift card, screenshot: https://files.ozbargain.com.au/upload/266411/113676/prezzee_…
Don't think its worth the effort to argue though.
Yes, as long as we get the wws bonus card, just use that first.
ACL. Can't advertise one thing and provide another. Clarifications after the fact don't override this for purchases already made.
Let us wait.
No more Woolworths gift cards…
False advertising. Advertise there is no expiry yet impose a really short expiry instead.
The Prezzee website banner now shows the $10 bonus is a Big W gift card, not Wish/Woolworths
The $100 woolworths promo is sold out so only $100 big W GC is left
The promo doesnt appear on woolworths GC anymore
omg that is quick
That’s what she said
Thank you Mr 4rse. I now have $10 gift card to use in 3 months and $100 to use for the term of my natural life. Paid $100 with Pay Pal. Wish I could you use Pay Pal pay-in-4 (not available when I paid) or After Pay to buy the $100 voucher.
Why do you want to do pay pal in 4 or after pay? You on a budget and can’t afford upfront the $100?
I contacted Prezzee and spoke to one of their staff and they were as surprised as we were as to what happened with the bonus. They have had numerous calls about this (took me almost an hour to speak to someone) and they have contacted Woolworths who are investigating and fixing this issue.
At this stage we just have to wait and see what response we get from Prezzee once they know themselves what is being dome to rectify the issue.I got a most unsatisfactory response:
"We are currently addressing an issue related to some of our gift cards, specifically those for Woolworths and Big W. It has been brought to our attention that there are discrepancies where customers have received a Big W gift card instead of a Woolworths gift card as part of certain promotions. Our team is actively investigating this matter to ensure clarity and resolve any misunderstandings.
Additionally, we want to clarify that bonus gift cards issued as part of promotions have a 3-month expiration period. We regret any confusion that may have arisen regarding earlier communications suggesting no expiry."
They can regret their false advertising all they like, that's on them, not me.
Well hope they honour it by giving us the bonus $10 WW and let us keep the BIGW one too.
My gift was a $10 WW card. Still says 3 months expiry though.
read either, multiple comments or the T&C's which are linked in the OP.
The bonus cards are only supposed to be 3 months https://www.prezzee.com.au/policies/promotion-terms/eofy-fla…
Woolworths
6. The Promotional Gift Card has no expiry and the Bonus Digital Gift Card has a 3 month expiry after the date of issue.If you have trouble spending 10 bux at woolies in 3 months give me the card & put your money into savings instead.
Prezzee did a bait and switch. I don't care if the fine print always said it was a Big W 3 month expiry gift card. The fact is the big print said it was a no expiry $10 Woolworths gift card which they decided to change after the fact.
It's not about Prezzee being human and making mistake, it's about a fundamental change to their offer after hundreds of people took them up on their offer.
I rarely shop at Big W so I'd have to go out of my way to do so now.
You will find its not a fundamental change, T&C's are the final say. Marketing images & words are often incorrect (in this country).
You can keep barking on the internet or at prezzee, but unless you are lucky, they aren't obliged to give you something outside of what the actual offer is.
Over and above that, why do you need a $10 gc to last >3 months?
If it's only out of principle, then good luck.
I/we have had offers like this before (3M expiry on the bonus card).
@nismo: I don't need it to last more than 3 months, it's more the principle.
The world would become a pretty shitty place if companies reverted to a weasel clause that overrode clear and overt marketing. No court or tribunal would rule in favour of Prezzee in this circumstance. They may not impose a penalty nor mandate corrective action but this is clearly deceptive and misleading conduct. Marketing clearly made an offer that was significantly more attractive and then retracted that offer.
@0 0 0: You can report it to your local state and territory consumer protection agency, if it concerns you that much.
However, it is more likely they will just refund the $100, and void the gift cards.
So that's no $10 bonus.So if principle means you don't want a bonus $10 gift card, then you should definitely complain.
@nismo: The T&Cs prior to the update did state there was no expiry on the $100 gift card nor the bonus $10 gift card. The fact that they've since updated their T&Cs shows that they had misleading T&Cs
@nismo: That's actually incorrect. T&Cs don't override advertised sale. Otherwise retailers would say one thing and hide other things in the T&Cs. If they advertised no expiry they MUST adhere to it under ACL. Or cancel/fully refund. But they can't change the advertised goods/services.
The chat is experiencing technical difficulties and we’re working to fix it as soon as possible. We apologize for any inconvenience. Please try again shortly. - This is after waiting in queue for more than an hour 😤
ordered at 10.54 and received the $100 Woolworths card, but no bonus as yet. Anyone else in a similar situation?
Can you use bigw card in wws?