Get an extra 30,000 Velocity Points
Get an extra 10,000 Velocity Points
@obg242 have you got the 5000 points yet? How many statements did it take for those 5000 points to arrive? 3rd statement for me and still nothing.
Yes, I can see 5000 points from "BONUS VELOCITY POINTS-VIRGIN MONEY CARDS" in my velocity transactions on 29-Jul-2024. Maybe send them a message and get them to look into it.
@obg242: @obg242 Do you know how many statements it took for you to receive the bonus 5000 pts or roughly what your sign up date was?
I signed up for the Virgin Money card a few months ago when they had a similar promotion. It could just be me… but its been an absolutely awful experience and I'm not sure I'd recommend it, even for the bonus points alone. First my card was sent late, then the credit card and the bonus points weren't credited, now regular points aren't being credited at the correct rate. All of which is an ongoing issue im trying to resolve with both Virgin and Velocity. You gotta call their offshore customer service team for everything and each representative gives you all tell you different info, I've probably had like 3 hours+ worth of customer service calls. Thought I'd share just in case anyone wants to know.
Never had any issues with them.
You most likely did not make the eligible spend, hence maybe why you missed the bonus points.
And what is the rate of points are you expecting vs what you are getting?
glad it might just be me. But nah, something went wrong with my account after they investigated. I made the eligible spend and got the bonuses now. But yeah for regular points, without doing the rate on the math, I've got like 650 points for like $5kish spend (regular retail).
Currently applying the Virgin Money and got an email saying they might contact HR. For those who apply, do they really do this? Seems really weird to me.
No. I got the same thing last time I applied.
Ignore that. Privacy law won't let your HR tell anything about you to anyone without your consent.
Just a stupid default email. They know it and won't call anyone but you.
Does anyone know how long Amex take in general to accept an application? Is it worth calling them etc? The automated email said 5-10 days but keen to hear from others
Yep, it is worth to give Amex a call.
Thanks for the suggestion.
Applied at 7 am, called at 2 pm - application approved over the phone and received confirmation email and text.
Applied and got rejected for the virgin money card. :(
Apparently they only accept citizen or PR. (I only find out because I look for the BOQ eligibility).
You’re right. I called them up, only available for citizen or PR.
Which is dumb because they should have stated that so people’s credit score wouldn’t take a hit for nothing.
If they can state required income, not sure what’s stopping them for stating citizenship clause if that’s critical.
Application denied. Haven't enrolled in a new card for well over a year, but the last one was the Citi prestige I cancelled a few months ago. Anyone else get declined who is/was with Citi?
Had the application reassessed and it was approved instantly.
Hi, how did you get it reassessed.
I got conditionally approved but rejected after review…
I just called them. Lady couldnt see why it was rejected and seemed to think i had 2 applications. She said to email them and ask for reassessment. Came through the next day
I'm sure this questions has been asked in other posts, Are government payment (rego) eligable for reaching your 4k spending with Westpac?
Would help with 20% off QLD rego coming up
Also interested in this. How are people meeting the minimum spends? A bit of a stretch IMO.
Exact terms seem to exclude pretty much all utilities?:
++Eligible purchases do not include interest, fees and charges, cash or ATM cash advances, cash equivalent transactions, gambling transactions, a purchase from or payment to a local, state or federal government or government related agency, BPAY or similar transactions (such as Post Billpay), refunds and balance transfers debited from the card account. Credit Card Product Switches, upgrades or Westpac group staff are ineligible for this offer.
Sniip. Costs you an additional ~1.5%, but gets you the spend, and some points.
BPAY via Zip.
Closed the Virgin Flyer card 2 months ago and reapplied just then and was Approved (pending docs upload). 3rd time having this card, only last time I waited 11 months before re-applying - will see if I get the sign up offers this time 🙏🏼
UPDATE: 😂 Ok, so even though I was conditionally approved I got another email later saying I'd been declined. Could be a witch-hunt on churners. Unfortunately still on cooldown for eligibility on the other cards for this offer, oh well! 👀 Be warned YMMV
I closed my two months ago and was just approved again. Will see if it actually arrives
How did you go? Has the new card arrived?
Did they give you any reasons?
During the last offer for this, I remember that if you held off uploading some documents, Credit team will call within 2 business days and offer you additional 5k Velocity points if you upload through the link they send through.
Can anyone confirm if this is still the case?
Can confirm this is still the case. Applied online Saturday night, purposely held off uploading any proof of income/employment documents. On midday Monday, got a phone call from them reminding about uploading documents plus bonus 5k Velocity points.
The link they sent through after the phone call was nothing special, it's the regular link to resume application for your reference number.
Auto declined.
Currently have citi premier and recently closed citi prestige
Shit, I have ANZ left with 6k limit and just closed my Virgin card 6k limit today. Worried they will auto-decline me too when applying next week…
Could be that but a little unfair with that one.
Prestige is a great card but most who jumped on at the $350 fee 12-months ago would not see value in the standard $700 per year cost and would have hopped off - churner or not.
Anyone know what Westpac is like with application intensity? Considering the Altitude Rewards Black but mindful of avoiding knock-backs if unlikely. The Virgin Flyer one seems popular above but bonus points not as great.
Westpac card: 90k points $225 annual fee (only for existing customer)
Virgin card: 60k points, $129 travel credit for $74 annual fee
I know which one I would choose
Is points accrual per dollar less on the virgin, though, and does the virgin have a points cap or is it uncapped? I’ll see if I can find it mentioned in the PDS.
I’m after a decent card to hold for a bit. Westpac has a bonus 30K points in year two.
That said, the Virgin does look pretty good.
@Brick50: Flyer is capped at 1,500 points per month for anyone grabbing that one. Good card if you want bonus points at low buy-in but won’t be a point earner for you if intended as a main card while you hold it.
Ehh I churn a lot but I kept my Prestige card to the second year. I asked for an annual fee discount and got 50% off. I use the following benefits:
I will probably cancel it when my free PayAll expires at the end of 2025 though.
How did you get free PayAll until the end of 2025? I thought they ended it late last year and you could only schedule up to a year in advance?
I've scheduled PayAll transactions until August when my first year of the card expires. I'll be cancelling it then as I don't expect to travel anywhere near as much next year as I did this year. I used the 4th night free three times, the free airport transfer, and got entry to ~25 lounges, and have another ~5 coming up. With the sign on bonus and PayAll points, I got something like $2500 value out of the $700 annual fee in the first year.
The best benefits of prestige I find is the resteraunt redemptions at airports. One trip out of Melbourne T2 is worth $210 in credits of you hit all three resteraunts
Free transfer is now with Uber Premier and they're refund you $100 if the trip goes over $100.
Which card did you apply for that got auto declined?
Hi guys am a bit confused
Can I apply for the virgin flyer card and get the bonus 30k as well as apply for the Westpac altitude one and get the bonus 30k too on top of their normal sign up offers
Assuming am credit approved etc etc
Thanks
If you have 2 VFF accounts but you won’t get bonus twice
Damn thanks oh well guess I'll just be happy with my virgin one for now
So if I were to get 2 cards, I realise the bonus 30k points in this deal would only be credited to the one card.
But how about the regular bonus point offers that come with those cards? For example
The velocity flyer base offer is 60k bonus pts and Westpac Altitude Black is 120 bonus pts (split over 2 years).
I am trying to understand if I can get both those base offers (i.e. 180k pts + the 30k bonus points once for a total of 210k across the two cards)?
Yes correct, but does anyone share your surname at home? My understanding is that you can open a FF account for them and use it in your application so long as the last name matches your own.
Then setup family pooling for the points
@Brick50: Interesting! So even if its my wife for example having a different gender to me, thats ok? They just checking for a match on last name?
@Eupdark: I believe that is correct, I haven't had the opportunity to test it out yet but that's what I have heard
@Brick50: Can I ask where you heard of this? Im interested to research this and let you know anything more I find out
@txb: I tried looking the other day but couldn’t find where myself. However I recall in the past when signing up to CC’s they have asked me surname and FF number?
I’ll have to test it out one day and see
@Brick50: On the nab rewards portal it has my first and surname in greyed out boxes as well as a fillable box for my vff number. Thats possibly indicative they crosscheck fore and surnames. Id try it but I dont want to risk it going into space and dealing with an aftermath.
@txb: Yeah I wonder if you can possibly change your FF number after the fact?
I wouldn’t mind risking a months worth of points and seeing if it goes through but I don’t want to risk any bonus points haha
Recently approved for Westpac Platinum. From what I'm reading in thread, no way to register for or activate this offer, right? Just fingers crossed I see an extra 30k points in my Velocity account 10-12 weeks after meeting my minimum spend.
Actually, I was approved just before promo window but haven't even received my card yet. Hoping I can sneak in unnoticed.
Probably a dumb question but I just have to sign up and receive the card before that date and not meet the spending limit by that date right?
yes, although last deal a few months ago I signed up day before it expired, approved couple days after and still got points
There’s no real tracking I don’t believe, some people even got 30k points twice, as they had the same promotion 3 months earlier
Yes that happened to me … i got the 30k points twice even though i only applied for 1 card during the later offer was the best thing haha
It seems I got this even though I had already signed up with Virgin Australia Velocity Flyer Card before campaign began.
Doubt you would have got points from this already, more likely this deal https://www.ozbargain.com.au/node/830988
Received card today
i currently have the Virgin high flyer card but I would like to sign up for the Flyer card. My next statement ends on Jul 2. Does anyone know if I can close the account immediately after, sign up for the Flyer card by the 15th of July and be eligible for this offer? As I understand there is no 12 month waiting period with Virgin
You can have both simultaneously. Though you may be rejected, and have to manually reapply.
The additional 30k bonus offer on select cards ends 15 July 2024. -> Do i have to apply by that date?
Yes.
Not necessarily. If you get your bonus points paid out quickly you may still be eligible as its the rewards points transaction which generally triggers it.
Could I refer someone so I get 20,000 bonus points via the referral and they also get these 30,000 bonus points?
With the Virgin cards and the spend $xxxx every month for 2 months. What do they determine as a month?
First of the month or statement cycle?
For example I got my Flyer card today, do I need to spend $1500 by the end of this month, or by the next statement date?
Statement date.
FIrst month starts from date of approval I remember reading in a previous thread.
With the Virgin cards citibank used to have a 9month wait between applications not sure if nab is doing the same? was going to take up the amex escape upgrade to platinum offer an create and link it to a new velocity account to get this deal but i dont see it anymore in my amex offers and for this offer there isnt a register option only a special link to apply for the listed cards?.i guess they must of gotten smarter. do amex still send out upgrade offers if you ask them for it or is it just targeted now? does anyone have an amex upgrade url they can send me to try?
Virgin Money request for reassessment succesful after denied
I've was successful this time again when sending a request for reassessment and once before in the past. I'm not sure the reason for the denied application but what I do is send my idenfication documents and 2 recent payslips as part of the reassessment. If I have recently closed a credit card that may still be shown as open on my credit report, I will attach the closure letter as well.
Note that if your reassessment is successful, it appears they create a new application for you including a new Velocity Frequent Flyer account which you'll need to change in the system once you have access to the account. Otherwise the points will go into the new Velocity account so you'll need to do a family transfer to your main Velocity account.
Email: [email protected]
Subject: Request for reassessment
Body:
Hi,
I would like to formally request a reassessment of my credit card application please.
Details of my application are:
Full name:
Application ID:
Product: Virgin Australia Velocity Flyer Credit Card
Date of Application:
Reasons: include any supporting reasons why you believe you shouldn't have been denied. Example:
Requested for reassessment and still got declined :(
The email starts with.. "Unfortunately we have to say no."
Sounds a bit personal
Did something similar but the reassessment/new application they created caused new enquiry on my credit report. Was this the case for you each time?
I am not the OP but my application didn't change after reassessment and no additional credit checks appeared. I didn't even have to update my Velocity number.
Are you saying you asked for reassessment and was approved?
@happyadventurer may I ask, how many business days did you wait until you received approval email after requesting for reassessment?
I just applied and got declined, called up and they said system is auto rejecting me probably due to my credit report history (I presume he meant I held this card and closed in April and/or I'm a seasoned credit card churner with lots of enquiries).
Told them I've sent an email (thanks for your template) with additional info and documents, and he said it will take 5 to 7 business days?
Their service is worst I have ever seen. I was approved and received the card. I try to activate the card via app but the app keeps giving error message “Something went wrong on our end”. I went to their website and successfully activated the card and can log into user portal. However I still cannot log into the mobile app. The mobile app needs an access code to log in which new user don’t have. And there is nowhere to reset it on the website. If you try to reset the access code you immediately get error message “Something went wrong on our end”. I made 5 calls about this and they simply kick the ball between customer service and app department. The app department say they are going to give me a call which I never received. And the customer service operator will transfer you to the app department even if it is not working time for the app department and you have to end the call to call again. Worst ever. Oh and I still did not see any sign about the 5000 points promised for uploading my document even if I am rejected.
Hi All,
With westpac cards, if I did made eligible spending and received 20k/30k bonus points for 2nd year. Would I still be able to cancel the cancel and not pay the fee for 2nd year (or even receive a pro-rata refund). thanks.
no, by the time you get the extra 20k/30k points you will have paid the annual fee. To the best of my knowledge Westpac don't do pro-rata refunds YRMV.
Thank you!
Does anyone know what the minimum requirement for receiving 'bonus points' is in the Virgin Flyer card? Part (c) of the initial T's&C's state: (c) be approved and meet the minimum spend criteria for the eligible offer associated with the individual card if the application is successful
Does that mean it's not possible to fulfil 2 months of $1500/month minimum spend, to receive the 30k/month 'bonus points'? Or, if I spend the minimum amount for the first month, before July 15th ("between 12.01am (AEST) 12 June 2024 and 11:59pm (AEST) 15 July 2024"), will that suffice? Thanks!
I'm quite sure you'll get the bonus points after 1 month
Thanks Puffin. Can I ask what that's based on? Cheers
In the same promotion in the past, I've had the bonus 30k points sent with the first month bonus points in one instance and with the second month in another instance (2 different credit cards - both Flyer). So I'm not exactly sure.
Thanks for the info!
Do the points come through after first month's billing cycle or as soon as you reach the minimum spend?
After billing cycle
whys the ANZ Rewards Platinum Card not listed in the OP? it is on link
It’s not eligible
Could be it's Rewards not Velocity points directly
Approved for the Velocity credit card, would be my third time I have successfuly applied for this card in 1 year.
what's min time between cancelling and applying/getting approved again?
Applied last night, didn't upload any docs, got a call this morning from them and mentioned I was still shopping around, then the guy mentioned the extra 5000 points if I upload docs in 24 hours