• long running

nbn FTTN/FTTC to FTTP Upgrade & Plan (Select Locations): 250/25 $79/M, 1000/50 $89/M for 12 Months @ Leaptel

1731

$30 off per month on 250/25 & 1000/50 nbn plans for 12 months.

Get an additional $10 off per month for 12 months if you join and upgrade from nbn FTTN/FTTC connection to FTTP connection (select locations only).

Both new and existing customers can access the fibre upgrade pricing.

Check your address here.

No contract and all Australian support.

With FTTN to FTTP and FTTC to FTTP you can get 100/20 $64.95/month or 100/40 $74.95/month for 12 months.

Leaptel Fibre Upgrade T&Cs.


What is the minimum speed plan you can order from a participating ISP to get FTTP?

FTTN to FTTP: Home Fast (100/20).

FTTC to FTTP: Home Superfast (250/25) Home Fast (100/20).

Can I order a faster speed plan?

Faster speeds can be ordered.

FTTN to FTTP: 100/40, Home Superfast (250/25) and Home Ultrafast (1000/50) | 250/100, 500/200 and 1000/400.

FTTC to FTTP: 100/40, Home Superfast (250/25) and Home Ultrafast (1000/50) | 250/100, 500/200 and 1000/400.

Referral Links

Referral: random (471)

$50 credit for the referee (if they are not on a reduced pricing plan) & $50 credit for the referrer. The referee will receive a $50 credit on their third month invoice, unless they have obtained another promotion during the online application process. Once a referee has paid for their second month, the referrer will get a credit of $50 applied to their next invoice.

Related Stores

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Comments

  • Great deal, just signed up .. thanks team.

  • Can you get a fixed IP with Leaptel ?

    • +1

      $10/month.

      • +1

        thanks. Can't see any ref on their site

  • If I currently have no NBN at all ( using 5G ) but my address is soon to be fibre upgraded - am I classified to be eligible for these offers or do I have to be ON the NBN already

    • @LeaptelRep any word on this?

    • +3

      There does not have to be an active nbn service at the address to be eligible. Infact nbn wants customers like you very desperately to move back to them with the FTTP upgrade.

      So once your address is upgradeable, when you pop it into our address checker it will offer you the upgrade options.

  • i would only move to leaptel if the 1000/50 plan was $99 and they realigned their plans to superloop. I have been with leaptel and they are fine, went with superloop for the speed and it would seem superloop has stepped up their network so, price will determine my choice in future

    • +2

      1000/50 will be $99/month for 12 months from December 1st.

      • they just need to offer sticky ip :P

        • +1

          You can get a sticky IP for free. A proper static IP is $10/month more.

          SL network is good too.

          • @Twix: really i thought Leaptel did not allow that.

          • @Twix: I just confirmed with Leaptel they do not offer sticky, this is the one reason i cannot move to them

            • @SpeedAU: My bad, I was thinking of Aussie BB. Thanks for checking.

  • Hmm, Superloop is offering the Eero modem free if you stay connected for 18 month.

    Also, their 1000/50 plan is $99/m for 6 months, then $109/m. Which is fairly cheaper than Leaptel's $129/month after the discount period expries.

    In the long run, Superloop looks better to me (also free modem). Any reason not to go with them?

    • +4

      Well I won't comment on the merits of another provider, but I would consider us more inline with providers like ABB than Superloop in terms of quality. We have Australian support as well who are super easy to contact.

      How much the eero is useful to you as an incentive to join (and stay for 18months, well after your 6 month promo has expired) is only something you can decide.

      Also our team will always listen to pricing requests when promos are expiring, just chat to them in your 11th month. You might not get quite the same offer as you were on but they'll do their best.

      • Thank you for answering. Our whole household is WFH and I've had really poor experiences with providers like TPG, Mate and Telstra in the past, so switching over just feels like a risk when the existing service is working fine. But I would like to save some money as an incentive of swapping and it's great to see your proactive replies in this thread.

        I'll be making a request to upgrade today, cheers!

        • +1

          Yeah I 100% get the risk concern with WFH. If it makes you feel any better my wife does WFH on the same standard Leaptel connection you'll be getting, and so far I am still alive :)

          But in all seriousness, if you have an issue we're super easy to get in touch with, and I feel our team is as good as any other at resolving issues. We do have outages like every provider, but we are very proactive about pushing out updates about what is going on.

          • @LeaptelRep: Glad to hear it.

            Are you able to say why all the providers charge extra for upload speeds? All over the world the super fast plans offer higher uploads but ours is the only country where the uploads are really lacking when compared to the download speeds.

            • +3

              @deathjr: Almost all the speeds providers on the NBN network offer are based around the NBN plans, eg.
              12/1, 25/10, 50/20, 100/20, 100/40, 250/25, 250/100, 1000/50, 1000/400.

              Each plan has a NBN price that is charged to the provider. We then add on our other costs (network costs, staff, equipment, rent, etc. etc.) to form a retail price. NBN has chosen to charge more for upload.

              For example, the NBN wholesale price (from 1 December) for 250/25 is $60, whereas 250/100 is $100. 1000/50 is $70, 1000/400 is $230 (all prices ex gst so add 10%).

              So you can see why retail service providers charge so much for higher upload, simply because nbn charges so much.

              As to why its more expensive, its multifaceted.
              1. NBN struggles to hit its revenue targets, so it has chosen to try and make more revenue from people who are willing to pay more for a higher upload speed.
              2. Technological limitations due to the mixture of technologies mean that it simply cannot offer higher upload on technologies other than FTTP. So while it could put in a 300/100 plan on FTTP quite easily, such as exists in NZ for around $100 AUD, it would only be on that technology.

              My prediction is basically that once the FTTP upgrade process is completed, and FTTN/C based nbn is basically all overbuilt we'll see some restructuring of the plans. This will coincide with NBN's plans to roll out upgrades onto the HFC footprint to allow it to support higher uploads as well.

              So basically, check back in 2026…

              • @LeaptelRep: Heh, thanks for the detailed info. Who can I pay $70/m for 1000/50, lol.

                Signed up with Leaptel, looking forward to the upgrade. I'll be using my optus wifi5 modem for now, I'm assuming it should work without any issues.

                Thanks again.

                • +1

                  @deathjr: Well that's $77 once you add GST. And that is only the NBN bit. There's a ton of other costs to make your service work. No retail provider is rolling in money (well perhaps Telstra & Optus).

                  I would think that modem will be fine. We use IPOE like everyone else.

                  • @LeaptelRep: @LeaptelRep

                    I have been with you a few times and have only lasted a month maybe two at most before porting out. I experienced your service on Opticomm and NBN so FTTP both occasions and felt sometime international bandwidth was lacking, Vocus on local routes were disappointing, and GSL i find just felt a bit laggy. I had many conversations with Chris but could not work out why and ported out to SL 1000/50 and have had no issues. We thought it was PPoE overhead so changed to MT 1482 and was a bit more snappier, but i could not help feel there are gremlins in your system somewhere. So im very weary of moving back also because you don't offer at least sticky ip is a real sad thing $10 a month for static is just a bit too much, perhaps you could employ a refund type thing Launtel do pay $100 for an ip and when your done you get the money back.

                    Anyway would love for you to take my considerations onboard im sure you would get tons more customers.

                    • @SpeedAU: Hi memez,

                      I am not really sure why you would have had the experience you did. The feedback we receive about the GSL international transit is overwhelmingly positive, and that the quality of it is top notice. With that said international experience is very contextual depending on what content you're trying to access where and what routes the upstream provider has to that destination.

                      Vocus accounts for about 2% of our daily traffic as it only does connectivity to local content that is not peered, so predominantly Telstra/Optus/TPG. So I would say its a misnomer to think that your local content is going via Vocus.

                      Most local content (which is 90% of traffic on our network) is connected via peering on internet exchanges or direct connections (Google, Facebook, Netflix Caches).

                      Whereas the long established providers like Telstra have millions of unused IPv4 addresses, we have had to purchase additional allocations twice this year because otherwise we would have run out. So I doubt we'll be changing the way we handle them anytime in the future.

                      • @LeaptelRep: Thanks for you insight. Does that mean Launtel is bigger than leaptel in being able to offer this type of solution in regards to IP?

                        • @SpeedAU: I have no idea how big Launtel is, but a quick look at their pricing tells me they're more expensive. So they raise the revenue from a different angle.

  • Can someone confirm if their FTTP is as good as Aussie BB? I’m on their $99/month plan (100/20Mbps) but paying $79/m atm. In a months time it will hike up.
    This seems like a great offer.

  • Current FTTP cant access 1000/50 ?

    • 1000/50 from December 1st with Leaptel. Other ISPs already sell 1000/50.

      • Isnt that only people who just switched over from FTTC/N to FTTP.

        • Yeah 1000/50 $89/month if you changed tech types. If you already have FTTP 1000/50 will be $99/month.

          • +1

            @Twix: Ah okay thanks thats good news. Currently paying $129 a month for 500/50 with leaptel FTTP.

            • @Jasonio: Our 1000/50 will be replacing 500/50 from 1 December with no price change. Presently no one is on 1000/50.

          • @Twix: i had fttn to fttp upgrade 3 months ago with leaptel, so i am still getting extra $10 off. if i upgrade to 500/50 next month, how much will it be? 89 or 99?

            • +1

              @ce5himm: I'm in similar situation and upgraded speeds and got the extra $10 off a month for remainder of the 12 month upgrade promo

              • @Whatisthatvelvet: Did you have to call them/live chat?

                • @BLAIL: Did it via live chat. However I chose to upgrade speed immediately rather than the change of month. Be wary that this will cost more as the discount is not applied to the new updated speed. Next time ill do it at change of billiing month

  • I can't see any mention of free email addresses with Leaptel? I have 3 with my current provider and is one reason for hesitating to change!

    • +4

      ISP based email accounts are a dying breed. Move to something else such as Gmail, iCloud Mail, Microsoft Outlook, Proton Mail.

  • I've placed an order to switch the FTTP service from Tangerine to Leaptel later in the month. Presuming the correct UNI-D port has been specified, will Tangerine automatically action the cancellation upon the FTTP service being switched or is it unlike FTTN and I'll need to explicitly notify them?

  • It turns out that I am already on FTTP and I cannot avail this offer, paying 99$ for 500/50 connection.

  • -1

    Leaptel are not on the same wavelength as Launtel IMO. Signup process was not smooth. Opted for static IP, got an email saying it was active and it was not even the address i ende up with 2 hrs later. (started on cgnat and had to talk to support to get moved). Latency is worse than exetel on FTTP. 2-3 on exetel and launtel vs 4-5 on leaptel. support not interested in the comparison and said i should switch away to another provider if im not happy but wont refund pro-rata. So to me they are below exetel. YMMV.

    • Exetel was crap for me - so I moved to Launtel who were great because I was pausing it during the week when I didn't need it - but needed something cheaper as an always on connection as housemates got annoyed that it kept getting paused (we started sharing the internet cost after moving to Leaptel)

    • Latency is worse than exetel on FTTP. 2-3 on exetel and launtel vs 4-5 on leaptel.

      There is no meaningful latency difference between 2-3ms and 4-5ms - you'll get exactly the same experience from both.

      • Sure. It does show that there’s a routing or some other overhead in their network somewhere though when other ISPs can manage 2ms on FTTP and they can only manage 4.

  • how does this compare to superloop in terms of performance and speeds?
    what kind of router do they offer?

    • More or less the same. You are limited to the type of nbn you have. Do you have FTTN, FTTB, FTTC, FTTP, HFC?

      SL and Leaptel offer the eero 6+ router.

      • HFC
        i keep hearing people b!tch about superloop speed drops..
        also can i transfer my land line? not that i use it but ideally i wana keep it
        Edit: i think im only eligible for the $99 plan, which is still fine, better than paying 99 with Telstra with 100mbps speed

        • I know SL users that don't have any speed problems. Speed drops shouldn't be a problem come December.

          SL and Leaptel do phone services but it will take longer to transfer over. eero 6+ doesn't have phone ports so extra hardware is required for a phone. I would get rid of it or port your number to a VoIP provider and use a VoIP mobile app.

          • @Twix: I see, but why? what happens in dec?
            also do you happen to know if the amazon router has the option to make two SSID one for 2.4gh and one for 5gh?
            i dont want the router dictating which line i should connect to its annoying ive experienced bad interference with that before

            • @Roe Jogan: nbn CVC limit will be gone.

              eero uses a single SSID that allows devices to live on both the 2.4 and 5 GHz radio frequency. This ensures your devices are able to move along eero's mesh efficiently, delivering the highest results to the devices throughout your entire home.

              Additionally, in app versions 3.9.0 for iOS and 3.5.0 for Android, you can temporarily disable the 5GHz bands by tapping on Settings > Troubleshooting > 'My device won't connect', then tapping on the "Temporarily pause 5GHz" button. This will disable 5GHz for 10 minutes, which can help with setting up some 2.4GHz only devices.

              Can I set my eeros to use the 2.4 or 5 GHz frequency?

              • @Twix: thanks for the info, is there similar priced say (sub $200-250 even 300 max) modem/router devices that are way better than the amazon one in terms of wireless speeds and range wall penetration? i dont mind paying a lil extra for something that just works better and less headache down the road.

                • +1

                  @Roe Jogan: nbn box is your HFC modem. A modem/router all-in-one isn't required. Routers under $300 are the Asus RT-AX57, Asus RT-AX58U, TP-Link Archer AX55 and TP-Link Archer AX55 Pro.

                  • @Twix: how is this? https://www.amazon.com.au/TP-Link-Dual-Band-Supported-Archer…
                    hmm correct me if im wrong but this ^ seems overkill as the internet speed is 1000mbps so no point having a router that supports 5400mbps speed when the line is capped at 1000. unless there is better range/wall penetration?

                    • +1

                      @Roe Jogan: Archer AX72 is compatible. You never get the 5400Mbps that's on the box. A mesh setup is a good solution for Wi-Fi range.

                      • +2

                        @Twix: just bought the AX55 PRO 139.95 dollars on ebay. same price as what the ISP charges for a router but a much better overall device

                        • @Roe Jogan: A man of culture I see…. I also just got a AX55Pro (for free off Amazon). I ordered it yesterday $169 and free same day shipping with prime.

                          But when it arrived I saw it only has 1x 2.5Gbps WAN/LAN port whereas the listing on Amazon showed it with 2x 2.5Gbps ports in very official TP-link looking images. They will be updating the listing but if you are quick you can still see them here (scroll down the page for the images, they are the inline ones not the ones in the product photos section top left) https://www.amazon.com.au/dp/B0BNYT4764?psc=1&ref=ppx_yo2ov_…

                          But as far as I can tell that configuration doesn't exist on any TP-Link router. They are all 1x 2.5 port, or they jump straight to 10Gbps on the $800 one. Those 2x 2.5Gbps images must have been from pre-production marketing or something.

                          So Amazon agreed with that situation and refunded me and waived the return. So free router - and its gone up to $209 since I ordered!

                          ps. I don't strictly need 2.5Gbps but I wanted it for future proofing.

                          • @stumo: Damn son nice play, its actually advertised as only 2.5gbps port but that was a fumble on amazon support's part, your win
                            i just installed it today, i get 850mbps 2 meters away from it, but in another room in the house its like 400mbps.. i can live with that. i know the limitation of wifi. next step is probably a compatible onemesh device for the other room

                            • +1

                              @Roe Jogan: Upgrade the firmware and it changes OneMesh to EasyMesh.

                              EasytMesh supports other EasyMesh routers (and from other brands) acting as an extender, whereas OneMesh you have to use an extender not a router. I guess thats why they abandoned it because thats quite limiting.

                              I will buy another EasyMesh router next time one is on sale. That way I can have mesh and also have a spare router.

                              RN I've got wifi disabled on the router as I already have a Tenda mesh setup in bridge, but I can't wait to ditch it for EasyMesh.

                              • @stumo: i see, how much is one of those easy mesh extenders?

  • i just upgraded to 1000/50, but the speedtest is like 3xx-4xx (wifi), feels like it's still a 500/50, leaptel rep told me their 1000/50 was up from 9th. how is everyone?

    • Not every router can do 1000Mbps over Wi-Fi. What router do you have? What speed do you get using wired ethernet?

      • Understand that, currently on my very old dsl 2888a, my asus rt ax82u is on the way. I don't have Ethernet to test out yet.

        • The D-Link is most likely the bottleneck. Wait until you get the Asus.

          • @Twix: Sure, cos I read that 500/50 will upgrade to 1000/50 from 1 dec, I am thinking whether 1000/50 is actually active or not. Anyway, 1000 is overkill for me. Would be fine even with current 400.

            • @ce5himm: Yeah it was meant to be Dec 1st. I don't know if Leaptel changed anyone early.

              • @Twix: managed to test the ethernet using my 10+ yr old mbp and a cat 5e cable, speedtest shows around 900/45, it is surely at 1000/50. thanks. by the way what wifi speed would a modern router say a ax82u will bring me generally?600?

                • @ce5himm: Anywhere from 500Mbps to 950Mbps if you are close enough to the router. By the way a modem and router all-in-one combo is not required. You only need a router which is what the Asus RT-AX82U is.

    • i think your bottleneck is the router, go look at the comment above, you need to get a similar router

  • +1

    They just put me from 500Mbps to 1000Mbps for same price. Can't complain. Very happy! I have a Dream Machine Pro and got 931Mbps with Speedtest so am happy with that!

  • Can I downgrade to FTTN/C, then upgrade to FTTP with this discount?

  • Got mine connected yesterday. Upgraded my router to a TP-Link AX55Pro. Yesterday and today I was getting around 450/40. I've just reset my whole setup and now I'm getting 930/40!!!!!

    Has the free upgrade to 1000/50 happened early?

    Down seems pretty consistent, but upload is 30-40, never 50mbps. Is there some reason for that?

    • Check if you can configure the TP-Link QoS to 990Mbps down and 48Mbps up.

      • Ok I've done that and its given me 2Mbps extra on the upload - 930/42
        https://www.speedtest.net/result/15513906226

        • What OS?

          • @Twix: Win 10 pro

            Actually I have it going through a netgear prosafe swtich. I will eliminate that and try again.

            • @stumo: The slower upload you are seeing is from the nbn policer. 48Mbps upload used to be the maximum on 1000/50. Some are now getting 55Mbps without QoS.

              Sometimes there are problems with Windows 10 and uploads. Changing to Windows 11 has fixed it for some.

              • +1

                @Twix: direct to the router made no difference so you are probably right about win10. I don't have any win11 here to test with,

                anyway, thanks for the help.

              • +1

                @Twix: Just to confirm… You were right, its a win 10 issue.

                I connected up my Nvidia Shield TV to ethernet and its getting 930/53 with QOS turned off. Whereas my win10 machine is getting 930/34, all through the same switch etc.

                • @stumo: That's more like it. Thanks for the update.

                • @stumo: @sumo Did you end up fixing your w10 machine?

                  I had same issue, only my download was also being capped at around 400mbps.

                  I found some reddit tips with a CMD command that fixed my issue.

                  • @amityaaron: No its still topping out uploads to the 30-40Mbps range. Other non-windows devices are getting 53Mbps upload using the exact same ethernet port. DL is fairly constant around 930Mbps on all devices.

                    What did you search for on Reddit for your fix?

                    • @stumo: This is the link - https://www.reddit.com/r/Windows10/comments/ebho8v/not_getti…

                      Command is on the last comment.

                      I did this + uninstall any bloatware on my machine that sounded like it was doing network things and my speeds shot up to normal.

                    • @stumo: from your router, set the upload to 49mbps via QoS

                      • +1

                        @deathjr: I've tried a few QoS settings now. I've settled on QoS of 900/54, which gives me a consistent 900/47 from my win10 machine (930/34 without QoS). That is the peak I can get, either side of 54 upload starts to drop off. From my Nvidia Shield TV on the same ethernet port I can get a consistent 930/53 with no QoS, so I will run that MAC with no QoS.

  • When checking FTTP upgrade status, what does "MDU complex eligible to apply" mean ?

    • All units need pay at least $275 each. Apply here.

      • wow, its not free of charge for apartments ?!

        • Apartments need to pay if there is greater than 5 apartments in the same complex. You can pick any plan even 50/20.

          It's free if there is 4 or less apartments and for houses. You need to go on 100/20 or faster.

          • @Twix: we already have FTTC. Thats just BS to charge apartment owners, Bad for tenants.

            • @Ryxxi: More work is involved in apartments. It's still cheaper than it used to be. You can get a quote and take it to a vote.

  • I bought the TP link modem via Leaptel and I'm getting 940mbps via ethernet but my upload is barely 20mbps.

    On wifi I can rarely get over 450mbps down but getting the max 47mbps upload.

    Any suggestions??

    • Look at my comments a few lines up. It could be a windows 10 issue like mine was?

      450mbps is pretty good for wifi,

      • I did, it's not a windows issue because even other devices on ethernet can't cross 20mbps upload.

        Also I used to get 40mbps upload on optus before switching to leaptel.

  • "Additional discount for technology upgrade of $10 per month for first 12 months applies to eligible addresses" What does this mean? I am FTTC and now premises eligible for FTTP upgrade if that makes any difference.

    • It means you swap from FTTC to FTTP and you get the best reliability and faster speeds of 250/25 $79/m or 1000/50 $89/m for 12 months. After that Leaptel 250/25 is $119/m and 1000/50 $129/m but ask for another discount. Leaptel don't penalize you if you want to swap back to 50/20, 100/20 or 100/40 earlier than 12 months. You can change ISP to take advantage of other deals. A new router might be required to reach 250/25 and 1000/50.

      If you continue on FTTC you are limited to a maximum of 100/40.

      Swapping to FTTP is optional right now. Eventually you won't have a choice but to get FTTP. FTTC will be shut down.

      • +2

        thanks for the info :) Have signed myself up for 1000/50 fttp, been waiting years to finally be eligible for FTTP and as of yesterday the status changed to "Build Finalised" on the Luke Prior map.

        Seems like a no brainer, $89 is such a good price.

        I'm with exetel on FTTC and they have an annoying cancellation notice period of 30 days (Yeah, I agreed to it so it's not their fault…) - For safety reasons I should keep that service active until FTTP is up and running, but I'm very tempted to lodge a cancellation and then if the FTTP date blows out or issues, try and amend it (might be fraught with danger though)…has anyone cancelled their FTTC/notice period whilst waiting for FTTP upgrade to be sorted and lived to tell the story?

        • Nearly there. Do you get a estimated date on here?

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