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Sorry you must have misunderstood. You're getting another promotion during the online application process ($25 off for 6 months) so this…

This is covered in the T&Cs at https://leaptel.com.au/wp-content/uploads/2022/03/Leaptel-Refer-a-Friend-Program-Terms-and-Conditions.pdf…

Not to be flippant... but until we change it? We have no plans to change this promo at present, and it won't be adjusted until sometime…

You can order up to 30 days in advance and we will honour your pricing even if there is a change, short of some dramatic unforseen pricing…

It is an ongoing deal. It may change in the coming months but for the foreseeable future we plan to continue to offer this promo.

Our pricing was already adjusted previously for the 1/12 nbn change back in late October.

I have no idea how big Launtel is, but a quick look at their pricing tells me they're more expensive. So they raise the revenue from a…

Hi memez, I am not really sure why you would have had the experience you did. The feedback we receive about the GSL international transit…

Apologies for the late reply. Assuming that modem does IPOE/DHCP it will work fine. We don't require any special configuration settings.

Well that's $77 once you add GST. And that is only the NBN bit. There's a ton of other costs to make your service work. No retail provider…

Our 1000/50 will be replacing 500/50 from 1 December with no price change. Presently no one is on 1000/50.

Almost all the speeds providers on the NBN network offer are based around the NBN plans, eg. 12/1, 25/10, 50/20, 100/20, 100/40, 250/25,…

Yeah I 100% get the risk concern with WFH. If it makes you feel any better my wife does WFH on the same standard Leaptel connection you'll…

What a VPN is doing is basically adding an additional layer of routing, as the VPN provider basically becomes responsible for routing your…

I'm biased so I'll just point you to our reviews (https://www.productreview.com.au/listings/leaptel) and Whirlpool thread…

So as bauser99 indicated, there is an additional $10 off for fibre upgrade addresses. That is what the pricing on…

Well I won't comment on the merits of another provider, but I would consider us more inline with providers like ABB than Superloop in terms…

There does not have to be an active nbn service at the address to be eligible. Infact nbn wants customers like you very desperately to move…

You wouldn't have access to this specific pricing but we do have a range of promo pricing available on nbn at…

Yeah this would be under the FTTP upgrade program. FTTC can only do 100mbps max, but nbn is working through getting FTTP available for all…

You can always go back to Optus if you are dissatisfied with our service. Our plans are all no-lock in so there's no penalty for leaving.…

The reason we are able to offer an additional $10 off on Fibre Upgrade is because NBN provides us with rebates for connections that are…

It depends is the short answer. We've seen appointments within a couple of days, but we've also seen some weeks out. It is area by area.…

As long as your address is eligible under the upgrade program you can get this promotion. Just run it through our address checker on the…

1. Both new and existing customers can access the fibre upgrade pricing. 2. There is no expiry date it is our ongoing fibre upgrade…

Your session would refresh if your router lost connection to our BNG. Eg. Power cycle, outage of some kind whether it be nbn or our side.…

I appreciate your understanding but its not good enough from our perspective. There's always going to be some degree of planned…

Thanks for sharing that. I think based off your outages that you're on the Cranbourne POI (3CBN). All our backhaul is provided by Field…

I haven't had any contact from the customer, but I am aware of some nbn POIs where our backhaul provider has had some overnight planned…

If we discounted our plans further we'd be losing money. But I do appreciate the feed-back.