This was posted 1 year 1 month 27 days ago, and might be an out-dated deal.

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Change from nbn FTTN/FTTC to FTTP & Get Bonus $250 Credit (New Customers) or Bonus $100 Credit (Existing Customers) @ TPG/iiNet

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Change from nbn FTTN/FTTC to FTTP & Get Bonus $250 Credit (New Customers) or Bonus $100 Credit (Existing Customers) @ TPG/iiNet
Go to Deal
Twix on 22/10/2023 - 14:29 tpg.com.au (5771 clicks)
Last edited 02/01/2024 - 11:44 by 1 other user

Change from nbn FTTN to FTTP or FTTC to FTTP (select locations) and get a bonus $250 credit (new customers) or bonus $100 credit (existing customers).

Not bad if you can get the $250 credit. No lock-in contract but TPG and iiNet requires 30 days cancellation notice.

Interim service
While you are waiting for your upgrade installation, we will provide you with an interim NBN100 service (critical information summary). You will be required to register for this interim service at the same time as registering for the Upgrade Offer.

Check your address here.

Fibre Upgrade Bonus Credit Offer Terms

Bonus credit of $250 applies to new TPG customers (and to existing TPG customers who do not already have a nbn® connection). A bonus credit of $100 applies to existing TPG customers who are eligible for the TPG nbn® Fibre Upgrade initiative and sign up before 31 March 2024. Offer may be withdrawn earlier or extended. Credit applied within 30 days of FTTP activation. If the FTTP service is cancelled before the full credit is used, any remaining credit balance will be forfeited. Offer is available in conjunction with other in-market offers. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes.

TPG Fibre Upgrade Terms

Bonus credit of $250 applies to new iiNet customers (and to existing iiNet customers who do not already have a nbn® connection). A bonus credit of $100 applies to existing iiNet customers who are eligible for the iiNet nbn® Fibre Upgrade initiative and sign up before 31 March 2024. Offer may be withdrawn earlier or extended. Credit applied within 30 days of FTTP activation. If the FTTP service is cancelled before the full credit is used, any remaining credit balance will be forfeited. Offer is available in conjunction with other in-market offers. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes.

iiNet Fibre Upgrade Terms

What is the minimum speed plan you can order from a participating ISP to get FTTP?

FTTN to FTTP: Home Fast (100/20).

FTTC to FTTP: Home Superfast (250/25).

Can I order a faster speed plan?

Faster speeds can be ordered.

FTTN to FTTP: Fast Pro (100/40, not available to new TPG customers), Home Superfast (250/25) and Home Ultrafast (1000/50).

FTTC to FTTP: Home Ultrafast (1000/50).

Internet Broadband FTTC FTTN FTTP nbn

Related Stores

TPG
TPG

closed Comments

  • easternculture on 22/10/2023 - 14:42
    +7

    So about 3 month free. Not bhad.

    • Bad Company on 22/10/2023 - 15:36
      +6

      About a year too late though.

      When I switched to Launtel from TPG at roughly the same time last year, TPG had a manager call me, asking me to stay because I was a long time customer since 2007. I told him there was nothing that he could do to make me stay, as I wanted FTTP bad, like been literally waiting for it for 10 years.

      If they joined the free FTTP upgrade bandwagon sooner I probably would have stayed.

      • logistics on 22/10/2023 - 21:29
        +1

        At least you got a call LOL.

        I was a long-time member too but switched to another provider so that I could upgrade to FTTP

  • 6079 Smith on 22/10/2023 - 14:58
    +8

    You'll need to upgrade to their Superfast plan at $95/month (for the first 6 months)
    I upgraded with More about 12 months ago and my NBN has stopped dropping out everytime it rains

    • delfredo on 22/10/2023 - 15:05

      Were you on HFC previously?

      • WhyAmICommenting on 22/10/2023 - 15:07
        +12

        I think copper is notorious for this as the pit fills up - so Fttn probably. In most suburbs the hfc is strung on the poles.

        My hfc drops when a sparrow farts. Thanks liberals!

        • Tacooo on 22/10/2023 - 15:19
          +4

          Ooof. My HFC is amazing. I'm consistently getting the 1000Mb speed I pay for.

        • Name on 22/10/2023 - 15:36
          +3

          Yeah my hfc is decent but all underground. I am on a 1000 connection but drops down to around 300 during peak hour. But suspect that's more provider than hfc being limited. It works for me as my wife and I work from home and during work hours it's getting full speed. Only thing is we need faster uploads but it's just not economically viable to go on nbn business ethernet.

          My kid constantly complains about ping when gaming though.

          • WhyAmICommenting on 22/10/2023 - 16:06
            +3

            @Name: “lol, back in my day we had 56kB modems - ping times were slower than you could count aloud” 🤪

          • a1234my on 22/10/2023 - 17:12

            @Name: Is any provider have good offer on lower speed 50/20?

          • willyroo on 22/10/2023 - 17:57
            +1

            @Name:

            Provider

            Yah Launtel HFC is rock solid, ping and speed no matter the time of day.

      • 6079 Smith on 22/10/2023 - 15:09
        +5

        FTTC and then 2 spans of copper to my house. Whenever moderate-hard rain would start it would knock me out for about a minute, NBN had no idea why so jumped when I could upgrade and no issues with dropouts at all since

        • WhyAmICommenting on 22/10/2023 - 16:06
          +5

          I can’t wait until this is an option for HFC

    • rokufan on 22/10/2023 - 16:35

      Same, but with MyRepublic NBN for three years, rain would result in frequent dropouts for a couple of days after. Switched to More and it's been perfect.

  • Gdsamp on 22/10/2023 - 15:13
    +17

    these guys shutting down iinet email accounts caused a mountain of nuisance for me n my boomer parents

      • WhyAmICommenting on 22/10/2023 - 16:08
        +4

        Hence boomers. Also, my wife wanted a non-free sounding email for home business so we pay escapenet about $40 a year for that email address after churning away (kinda sucks).

        • thestooge on 22/10/2023 - 18:11
          +2

          cheaper to buy a domain and setup icloud email or something…requires a bit of fiddling around though

          • WhyAmICommenting on 22/10/2023 - 20:21
            +1

            @thestooge: Yep, but she refuses to change the address. Anyway, it’s < $1 a week vs her (part time) income, so I can’t be bothered.

  • tessel on 22/10/2023 - 15:15

    Select locations = targeted?

    • SimAus007 on 22/10/2023 - 15:31
      +3

      See the NBN site for locations. Just need to enter your address to see if you qualify (locations are not selected/limited by TPG).
      https://www.nbnco.com.au/residential/upgrades/more-fibre

      • tessel on 22/10/2023 - 17:11

        Yeah making it targeted…

        • SimAus007 on 22/10/2023 - 17:56
          +1

          It's wherever they have technicians working on the upgrades, so just register your details and eventually you'll be contacted when they are in your area (if you are on FttN or FttC).

      • chriskq on 22/10/2023 - 17:25

        Im showing as HFC - does that mean i am eligible?

        • Twix on 22/10/2023 - 17:31
          +2

          HFC is not being changed to FTTP for free anytime soon.

    • lestat87 on 25/10/2023 - 15:28

      FYI it's not just dependant on where they have techs. I'm in a units/townhouses complex and can't access the upgrade from my FTTN. The FTTN houses across the street are eligible.

      • Twix on 25/10/2023 - 15:52

        Is there 5 or more units in your complex?

  • Zapwap on 22/10/2023 - 15:33
    +1

    Looks like nothing for the new customers already with FTTP

    • SimAus007 on 22/10/2023 - 15:36
      +1

      It's an incentive to move to fibre.

  • botchie on 22/10/2023 - 16:27

    Damn, I had to pay $200 for this last year, though I get it back after a year

  • billadm on 22/10/2023 - 16:34

    Is there any catch by upgrading to FTTP? How prices will compare to the previous same speed connection?

    • boomramada on 22/10/2023 - 16:38
      +4

      Less drop outs
      Better latency

    • ce5himm on 22/10/2023 - 16:39

      Not sure tpg, many others require You at least on 100/20 for 12 months.

    • Twix on 22/10/2023 - 17:31

      Cheaper with the FTTP deals on offer.

      • billadm on 22/10/2023 - 18:08

        Cheaper with the FTTP deals on offer

        Do you mean by shopping around? My provider only shows different speeds.

        • Twix on 22/10/2023 - 18:48

          Yep you might have to since some ISPs deals are only for new customers.

  • ce5himm on 22/10/2023 - 16:38

    I upgraded to fttp 3 months ago from fttn, and I believe the connection is fine,but my modem is acting weird. 5G lost signal every couple days(back to work after reboot) , 2.4g become extremely slow(unable to open a website). When that happen, the ethernet still works fine. Maybe I need to get a new router/modem. This never happened when I was on fttn.

    • Twix on 22/10/2023 - 17:28

      VDSL2 modem and router all-in-ones are not needed on FTTP. You only need to purchase a router.

      • raj76 on 22/10/2023 - 21:58

        Could you please advise me on the best router which you would buy

        • Twix on 22/10/2023 - 22:19
          1. What speed tier are you going to go on?
          2. How much do you want to spend?
          3. Does a single router provide enough Wi-Fi coverage or do you need multiple in a mesh Wi-Fi setup?
          • raj76 on 22/10/2023 - 22:23

            @Twix: 100/20,
            400$
            I have Amazon mesh as add on for now
            There is modem router on officeworks website for 345
            ASUS DSL-AX82U AX5400 Dual Band WiFi 6 Modem Router
            Is there any 6e option available around that price range

            • Twix on 22/10/2023 - 22:54
              +1

              @raj76: Amazon Eero router is capable of 100/20 and you plug it into the FTTP NTD that gets installed.

              There is a TP-Link Deco XE75 Pro Wi-Fi 6E router. For a 1-pack $327.90, 2-pack $499 delivered @ Amazon AU. Check The Good Guys if you have access to a commercial account. Asus has the Asus RT-AXE7800 Tri-Band Wi-Fi 6E Router for $605. Either the Asus or TP-Link router replaces the Amazon Eero router.

              • raj76 on 22/10/2023 - 23:02
                +1

                @Twix: Thank you for your help 😊

      • ce5himm on 22/10/2023 - 23:03
        +1

        understand. the thing is i have the dsl 2888a for fttn for years, unless i have to i don't really want to spend extra.

        • SimAus007 on 23/10/2023 - 07:26

          Then just use that. You just won't be using the DSL part of it and usinng it purely as a router.
          Simply plug a network cable from the Fibre NTD that will be installed into the WAN port and it'll work.
          All recent modem routers or routers can be used on fibre NBN.
          Generally ISP supplied ones aren't locked down anymore and will have a WAN port.
          Just keep in mind WiFi 6 & 7 are far more efficient/better performance for new devices.

          • ce5himm on 23/10/2023 - 07:55

            @SimAus007: That's what I am doing right now. However I am sick of the wifi disconnection issue and thinking of getting a new router. Since mesh is not necessary, I am considering the tplink axe75 router. so far in my house only 2 mobiles support 6E, everything else are still 5 and below. Is it overkill?

  • hawamahal on 22/10/2023 - 16:41

    I tried to signup through this link and it gives be error 403 forbidden ??

  • kamikaze_ozbargain on 22/10/2023 - 16:47

    I guess the hard bit is for those houses that arent fttp ready i.e. me.
    I have to go from the outside, through the roof, drop cable down into the garage. Gonna cost me 700ish bucks to do all this. Aussie BBq is offering free upgrade and $50 to referral. Major problem i had with tpg internet is the traffic routing to asia is pretty bad so alot of my games have high pings

    • teatea on 23/10/2023 - 13:00

      If you ask really nicely, the NBN installer may be able to do it for you. This is exactly what I had done. Sure he grumbled about it but he still did a great job with it.

  • Aerith-Waifu on 22/10/2023 - 16:58

    I am with their lower tier plans, would I be considered a new customer if I change? Also once I upgrade to FTTP can I downgrade back once the honeymoon period is over?

  • VerticallyIntegrated on 22/10/2023 - 17:18
    +2

    Are you considered a new customer if you move from internode to TPG?

  • pauly85 on 22/10/2023 - 17:22
    +1

    I might be being dense here, but where does it mention the $250 credit?

    • Twix on 22/10/2023 - 17:25
      +3

      Down the bottom of https://www.tpg.com.au/nbn under Promotion Terms, Fibre Upgrade Bonus Credit Offer Terms.

      • pauly85 on 22/10/2023 - 18:59
        +1

        Ooooh. Thanks!

  • bargain huntress on 22/10/2023 - 17:45

    How much does the upgrade cost you?

    • sween64 on 22/10/2023 - 17:54
      +1

      Notionally free

  • chatdiscussdotcom on 22/10/2023 - 19:32
    -1

    I'm with FTTP iinet can I get the credit?

    • Twix on 22/10/2023 - 19:58

      Only if you are changing to FTTP. I don't think iiNet will apply the credit if you already have FTTP. Ask them.

    • boomramada on 22/10/2023 - 20:15

      Change from nbn FTTN/FTTC to FTTP & Get Bonus $250 Credit (New Customers) or Bonus $100 Credit (Existing Customers) @ TPG/iiNet

      NO

  • Doctor thrift on 22/10/2023 - 21:35
    +2

    If i read correctly the nbn 100 should be becoming cheaper across the board. https://www.whistleout.com.au/Broadband/News/NBN-wholesale-p…

    • axyh on 25/10/2023 - 17:24

      Aussie Broadband has already passed this on for me.

      It was only a $4/month saving. But still better than nothing.

  • Nand0sx on 22/10/2023 - 22:09
    +1

    I'd like to know NBNco's update schedule. My suburb has been on there for like 2 years at this point but I still cannot upgrade..

    • Twix on 22/10/2023 - 22:15

      FTTC or FTTN? What is your suburb?

      • Nand0sx on 22/10/2023 - 22:20

        FTTN, Dianella

        • Twix on 22/10/2023 - 22:33

          About half of Dianella can get FTTP now. Soon for the other half.

          We are aiming to be available from December 2023, but with each area providing different construction hurdles, these dates may change.

    • bathuu on 23/10/2023 - 06:33

      Exact same issue for me. How do i get anything better than shitty fttn?

  • raj76 on 22/10/2023 - 22:10

    Since there is rebate for $100 from Tpg, what modem would be best value for money. Thanks in advance for your support

    • zoza on 23/10/2023 - 11:24
      +1

      Amount modems i bought when I was with TPG ridiculous, never worked with their services

      • stephendt on 23/10/2023 - 11:38
        +2

        It works fine if you follow the instructions to setup PPPOE and vlan tagging

        • Twix on 23/10/2023 - 11:44
          +1

          Note: TPG don't use VLAN on nbn FTTP. PPPoE with your TPG username and password only.

        • zoza on 27/10/2023 - 21:42

          trust me i did

  • zoza on 23/10/2023 - 11:23
    -2

    Don't bother , modem they supply fry over 2 months .
    Stay with Telstra

    • stephendt on 23/10/2023 - 11:36

      Your sample size is 1 and Telstra is one of the worst RSPs to deal with, not to mention being more expensive. You can use your own modem, btw, no need to purchase theirs.

  • pixelgalah on 23/10/2023 - 22:30
    +1

    Tried signing up and get an error when i try to buy now… Tried on both wifi and my mobile network on diff devices.

    • BigBirdy on 24/10/2023 - 09:09
      +1

      Me too

      This site can’t provide a secure connection
      novus.tpg.com.au sent an invalid response.
      ERR_SSL_PROTOCOL_ERROR

    • Yarkin on 25/10/2023 - 11:03
      +1

      Same error for me, for the last few days. Tried from 3 different networks. Surely this is happening to everyone!? I'm waiting on live chat to respond.

  • finlaycollins on 26/10/2023 - 12:44

    TPG's communications is pretty poor. I signed up on the 22nd. They cut my existing internet today (26th). After an hour on the phone to support I now realise that I will be on TPG FTTN for 2 to 6 weeks whilst waiting for the NBN techs to finish the house installation. I had to put my TPG username and password into my modem to get back online.

    • Twix on 26/10/2023 - 12:58

      That is mentioned in the TPG Fibre Upgrade Terms link. I will make it more clear in my deal post. Thanks.

      Interim service
      While you are waiting for your upgrade installation, we will provide you with an interim NBN100 service (critical information summary). You will be required to register for this interim service at the same time as registering for the Upgrade Offer.

  • fomal on 02/11/2023 - 21:37

    Beware of TPG.

    I called them to cancel my service 3 months ago. They didnt cancel my service and keep charging me.

    After further reading on the internet, they asked for a written email to cancel their service, which customer service didnt tell me.

  • bend95 on 26/11/2023 - 16:13

    Does TPG charge you a penalty if I downgrade back to 100/20 or 50/20 after the fiber upgrade with 6 months? I read somewhere that NBN will charge the ISP but seems like some ISP will absorb the fee while some will pass it on. Doesn’t seem like this is mentioned in the TPG fiber upgrade term but I thought I should just check and make sure I didn’t miss anything important before taking the offer.

    • Twix on 26/11/2023 - 16:22

      I don't think TPG charges the penalty. Get TPG to confirm it.

  • morebunnings on 11/12/2023 - 19:02

    Just got a letter in the mail about this.

    They're currently offering $30/month off plans for 6 months too.

  • dan76n on 16/12/2023 - 20:04

    So if i was to sign up with TPG for the NBN100 plan at $79.99 per month for the first 6 months then $89.99 going forward I'd get a $250 credit so essentially the first 12 months cost would work out on average $64.14 per month? ($79.99 x 6)+($89.99 x 6) -($250)/12.
    Is this the best value option at the moment?
    And how long does the FTTP upgrade take?

    • Twix on 16/12/2023 - 20:26
      +1

      $250 TPG credit gets applied after FTTP is activated. 100/20 $79.99/m x 6 = $479.94 - $250 TPG credit = $229.94. Swap ISP after 6 months eg. Superloop 100/20 $69/m for 6 months.

      FTTP can be completed in a couple hours. At worst multiple appointments during a month.

      • dan76n on 16/12/2023 - 20:38
        +1

        Great thanks.
        Assuming the TPG router will work with Superloop or whoever else I was to change to to get the best deals?

        • Twix on 16/12/2023 - 20:39
          +1

          It does. Personally I prefer to purchase my own router.

      • johnmelb on 27/12/2023 - 18:39

        + $100 rebate if you purchase new router and claim with receipt

        $100 modem rebate available
        Find out more
        Modem Rebate Scheme
        Purchase a new nbn® compatible modem/router from a third party retailer and receive a $100 credit on your TPG account
        • Step 1: Purchase an nbn® compatible modem/router from a third-party retailer within 30 days before or after signing up for nbn® with TPG. You could get online quicker by purchasing a modem directly from a retail store!
        • Step 2: Fill in the rebate form within 30 days after signing up for nbn® with TPG.
        • Step 3: Once we have confirmed your receipt, we will credit your TPG account with $100 to be used for future charges.
        If you have any questions about BYO modem or how the rebate works, please call us on 1300 720 016.
        Terms: New customers only. The modem must be purchased from an Australian retailer with a valid ABN within 30 days before or after your TPG nbn® application. Your receipt must be scanned with the date and receipt number clearly legible. The rebate request must be submitted within 30 days after your TPG nbn® application. Limit of one claim of $100 credit per receipt per customer account. Any issued modem rebate will be issued as a credit on your TPG account; any unused credit cannot be refunded. The modem must be compatible with the NBN as per the requirements on our nbn® BYO modem compatibility page. You are responsible for ensuring that the modem you are purchasing is compatible with your nbn® plan. Rebate scheme may be withdrawn at any time.

        • stephendt on 01/01/2024 - 19:28

          Quick question about the rebate - what if the modem is worth less than $100? I am looking at a router that is only $59, would that give me a $100 credit, or only $59? They aren't very specific on this

  • TightTerry on 20/12/2023 - 21:42

    How long do they normally take to activate the service?

    • johnmelb on 27/12/2023 - 18:35

      It took exactly 1 business day (in my case) to activate the interim FTTN service - didn't have to change any PPP details (it ignored/accepted previous details).
      nbn FTTP install scheduled for second half of January.
      $100 Modem rebate just submitted.

      • stephendt on 01/01/2024 - 19:29

        How did you go with the modem rebate? I am looking at a router that is only $59, would that give me a $100 credit, or only $59? They aren't very specific on this

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