This was posted 1 year 5 months 1 day ago, and might be an out-dated deal.

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nbn Unlimited 50/20 $60.99, 100/20 $68.99, 100/40 $74.99, 250/25 $83.99 for 6 Months (New Customers) @ Exetel

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nbn Unlimited 50/20 $60.99, 100/20 $68.99, 100/40 $74.99, 250/25 $83.99 for 6 Months (New Customers) @ Exetel
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Cashback
Chuppa on 21/07/2023 - 06:24 exetel.com.au (13630 clicks)
Last edited 11/06/2024 - 14:59 by 1 other user

Was doing my monthly nbn pricing comparison and saw Exetel have their 6 month discounts back (with a 50c increase).

  • Unlimited data.
  • 5 Speed Boosts per month.
  • Free static IP if you're not behind CG-NAT - can easily be removed in My Exetel.
  • No lock in contract, but must give 30 days notice - seems to be the norm now :(

You're a new customer after being away for 6 months.

I currently use them and find the service to be excellent. Consistently get 105Mbps on my 100/20 service.

30/11 EDIT: 50/20 plan updated for December price rise.

Referral Links

Referral: random (594)

Referrer gets 10% off per referral (up to $10/month per referral) for 6 months.

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closed Comments

  • serpserpserp on 21/07/2023 - 09:07

    How are these guys for gaming pings? So far I have found (strangely) for the two ISPs I've used since switching to 250/25 plans:

    1. Tangerine
    2. Superloop (currently on)
    • Chuppa on 21/07/2023 - 09:15

      Superloop / Exetel use the same network. Same company, different brands.

  • jv on 21/07/2023 - 09:16
    -1

    250/25 $83.99 for 6 Months

    More Telecom is $83.30 for 12 Months

    • zztrader on 21/07/2023 - 11:49

      I bought a 5G modem and went with the More/CBA 5G 400GB plan, at $49 for 12 months
      They use Telstra 5G towers where available and I get 3 to 4 bars on the 5G modem.
      Speeds are capped at 250MB but speed tests start at over 400MB and decline down to 280MB.
      Was considering Exetel decided on trying this plan as its month to month for 12 months.

      So far, not too bad but every so often speeds only get to 100MB but then I just reboot the 5G modem and its back to normal.
      Much prefer wired but happy with this 5G for the price and dont even use all the 400GB.
      Was going to try Exetel but this imo, NBN is overpriced unless you have a few people contributing towards it.
      Like always, will see how it goes and if need be will jump over but going down to 50MB after 5G might be hard but time will tell.

      • jv on 21/07/2023 - 12:08

        400GB plan

        That would last me a week.

        • serpserpserp on 21/07/2023 - 17:33

          You download a lot of Linux distros?

  • ginger-gin on 21/07/2023 - 09:26

    What’s backhaul network Exetel using?

    • muncan on 21/07/2023 - 09:43
      +1

      NBN 😉

    • SimAus007 on 21/07/2023 - 09:46
      +1

      Superloop now, it's owned by them.

      • jv on 21/07/2023 - 17:35

        🤣

  • munna on 21/07/2023 - 09:31
    +7

    If anyone looking to move use (Switch to Exetel nbn Service and Receive a $100 Woolworths Gift Card)

    https://www.econnex.com.au/ozbargain-exetel

    • Happyd on 21/07/2023 - 10:27
      +1

      Might be worthwhile to double check beforehand as fine print states “Offer valid until 21st July 2023 or until Econnex Comparison withdraws the Offer. Econnex Comparison has the right to change or alter this offer.”

      • Hellhound2042 on 21/07/2023 - 10:29
        +2

        So, what you're getting at is to act quick, as the offer expires today

        • Happyd on 21/07/2023 - 10:35
          +1

          Yes you’re right. I keep thinking it’s past the offer date!

          • Jackson on 21/07/2023 - 16:47

            @Happyd: does the port need to happen before the day or you just apply?

            • Wally on 21/07/2023 - 18:46
              +1

              @Jackson: From the T&Cs in the 'Fine Print'
              - "Your broadband service must be activated within 30 days from the date of application signup to be eligible for this offer@

    • Wally on 21/07/2023 - 17:28

      Thanks for the tip .. have submitted deets on 21 July via that Econnex link

    • salami on 21/07/2023 - 21:23

      did anyone else get a $300 new development fee when switching via econnex?

  • aliocroc on 21/07/2023 - 09:54
    +1

    Tried them for a month and had to switch, had the same plan as I had with my previous ISP but noticed considerable lag when gaming on the Switch and, just connection/slowness issues I didn't have before. Gave my 30 days notice, moved, issues and lag disappeared. YMMV

  • yht on 21/07/2023 - 09:55
    +1

    Unrelated question, I am currently with Optus month to month and took the free 6 months Prime membership which remains 2 more months. If I jump to Exetel, will I lose the remaining 2 free months from Optus ?

    • dammit on 21/07/2023 - 21:13
      +1

      Yes, I did get this thru subhub I think it was called, when I was on optus 5g- and when cancelled it axed my subscriptions; if it was setup thru that…but if it was just a one off promo code you had to punch in to Amazon - you should be right

  • nicolascage on 21/07/2023 - 10:00
    +1

    Good deal but I think this has been going on for quite some time?

  • zemphism on 21/07/2023 - 10:05
    +1

    I hate when they slug you with a CC fee.
    It’s not a lot but it’s still extra

  • borgainerz on 21/07/2023 - 10:22

    Can you explain what is the purpose(s) of a static IP?

    "Free static IP if you're not behind CG-NAT"

    Thank you

    • idonotknowwhy on 21/07/2023 - 10:32
      +1

      For if you're running your own services from home.
      Eg. if you're running a website on a macine at your house, or an email server (don't do this), or gaming server.
      You don't really want your IP address changing in these cases.

  • SAU on 21/07/2023 - 10:32

    Folks are on 25/10 with landline on ABB for $65
    I guess no point to move if they dont need extra speed

    • jv on 21/07/2023 - 17:36

      $59 with Superloop

  • DoomTrooper on 21/07/2023 - 10:34

    Switching over now from Superloop so will see how it goes.
    Stuck with the same plan (100/40) so it's $25/mth cheaper :)

    • Marit on 21/07/2023 - 10:42
      +1

      Same! Was experiencing intermittent dropouts and connection issues with SL in the past month. Very disruptive to Zoom meetings so just pulled the trigger to switch. Hope it improves, thanks op!

    • borgainerz on 21/07/2023 - 10:43

      I'll do the same next month.

      Can you explain the process?
      You write to Superloop chat to tell them you want to cancel at your anniversay day?
      You write to Excetel and tell them you want the service to commence at same anniversary day?

      Can they do that without screwing up and without gap wit no Internet?

      It is the same company, but hey, they can stil screw up

      • DoomTrooper on 21/07/2023 - 10:45

        If it's like the previous time when I switched from More to SL,I had to go into the More account website and submit the cancellation request. Went smoothly so no issues.

        The new service activates and takes over the old one for me as I'm on HFC. So no internet until you change the details in the router.

  • Willyeckerslike on 21/07/2023 - 10:49

    No lock in contract, well apart from the 30 day lock in contract if you want to leave :)
    I've been with them a while now and they are pretty good. Their ZTE modem and extender though I need to reboot every few days or the WiFi starts dropping.

  • milzzer on 21/07/2023 - 10:55

    Exetel have the worst customer service I have ever experienced for an ISP

  • CYMA on 21/07/2023 - 10:56
    +1

    Thanks for posting this it prompted me to check my current 500/50 plan - it's now $109.99, was able to 'switch' to it from $119 was previously paying.

    • Twix on 21/07/2023 - 12:01

      1000/50 $99 @ Superloop.

    • Hef1n80r on 21/07/2023 - 12:27

      Me too, got them to bump us up from 250 to 500. Shaved $9 a month at the same time.

  • SpeedAU on 21/07/2023 - 11:10

    the connection with exetel is so unstable on FTTP, my unifi dream router pro detected daily 2mins outages at 7pm 7.30pm and 8.20pm and 12am the connection fully resets. I went through trouble shooting with network team and they just put it down to overloading. Moved to Tangerine no issues or downtime.

    • Brick50 on 21/07/2023 - 16:39

      I found the opposite, tangerine unusable with half the speed of exetel and dropouts. FTTN

      • Aydin on 19/01/2024 - 11:38

        FTTP on tangerine is hopeless. Not sure if it’s the latest mesh routers they’ve supplied or something within their network but you will get constant drop outs, with a powercycle of the router the only way to bring your network back up…

        • alakar on 20/01/2024 - 00:47

          Noob question. Hopefully someone can explain.
          I am currently in process of upgrading to FTTP with tangerine, after that 6 months, can I still come back to Exetel for their lower speed plan (say 25/10) or minimum plan is always 100/20 after the upgrade?
          (reason: I am living by myself and does not need the faster speeds)

  • Spending2Much on 21/07/2023 - 11:12

    Superloop charging me $69.95/5 for 50/20 FTTN

    Worth changing? I'd rather have reliable internet over saving dollars…(CCTV cameras etc)

    But if reliable, I'll be changing, and saving nearly $100 over 6 months

    • SpeedAU on 21/07/2023 - 11:20

      im on Tangerine 100/20 for $62 comes with sticky ip no issues for me

  • serbpie on 21/07/2023 - 11:30
    +1

    PSA.. I called Aussie BB told them about a cheaper offer, they offered a $20 discount on my 100/20 for 6 months, no lock in, bringing it to $79 per month. Still not as chea as this post,, but good timing with billing period for me while i contemplate churning. Pays to call retentions team.

    • Tehcookiemonsta on 25/07/2023 - 16:53

      Was with ABB for over 5 years a few years ago and what they basically told me was good bye when i mentioned swapping to Superloop.

      • serbpie on 25/07/2023 - 17:12

        I switched the following day!

      • SummerZero on 19/01/2024 - 09:51

        Me too

  • Pricetaker on 21/07/2023 - 11:31

    I was offered a $10 life long discount after the 6 month period, not sure if standard but okay if you can't be bothered switching for another $15 discount

  • nuttapillar on 21/07/2023 - 11:42

    Wow, 100/40 for $75 is tempting

  • LoveThisSite on 21/07/2023 - 12:18

    Will nbn Unlimited 50/20 $53.99 work on a fibre to the node premises?

    • Chuppa on 21/07/2023 - 15:17

      Yes. They will check your line speed before allowing you to sign up to a plan you can’t utilise. FTTN can go up to 100/40.

  • veerpartap on 21/07/2023 - 12:22

    Just remember : You may cancel your service at any time by giving Exetel thirty days’ notice (including if you do not wish to continue to use your service during the notice period).
    I didnt know this and end up paying $89 for no services, not Exetel's fault, I didnt read this. So, just making sure everyone is aware of this.

    • SpeedAU on 21/07/2023 - 12:59

      it's easy to get out of this as it's not enforceable

      • XXRydeR on 21/07/2023 - 13:37

        Not enforceable how? They send you the bill.

        • SpeedAU on 21/07/2023 - 13:48

          Cancellation Date means: a. the date thirty (30) days after the Customer notifies Exetel that the Customer wishes to cancel the Service, unless Exetel agrees otherwise; b. the date at least thirty (30) days after Exetel notifies the Customer that Exetel will be cancelling the Service; or c. as otherwise set out in the Agreement.

          Exetel always agrees

  • GeneralKeen on 21/07/2023 - 12:58

    Any cancellation fees if I switched from superloop?

    • SpeedAU on 21/07/2023 - 14:13

      30 days notice, same as exetel

  • chimps on 21/07/2023 - 13:43
    +1

    Can I have a future connection date?

    • SpeedAU on 21/07/2023 - 14:14
      +1

      yes…cancel 30 days before your future connection date

  • eecchhoo on 21/07/2023 - 17:35

    I am on exetel 50/20 and been few years with them. Called them and they said this price is only for new customers. So they are not interested to keep current customers.
    Any isp that is currently having promo atm?
    Thinking to jump the ship

    Thanks

    • jv on 21/07/2023 - 17:40
      +1

      So they are not interested to keep current customers.
      Thinking to jump the ship

      If you have a CBA account, switch to More Telecom and pay $53.90 for 12 months on the 50/20 plan.

  • bygones on 21/07/2023 - 18:34

    I am thinking to move away from Tangerine, their WhatsApp support is nightmare for me, reply after few hours, and if I won't reply immediately, they'll be gone for another few hours. How am I supposed to hold my phone everytime?

    Do I need to give 30 days of notice to Tangerine too?

  • yht on 21/07/2023 - 18:46

    How reliable they are when you put the installation date in advance of more than 30 days ? I had bad experience with a provider that instead of they connected in 40 days, they connected within a day or two.

  • HoochieMamma on 21/07/2023 - 19:12

    How good are these guys compared to tpg?

    Also looks like superloop is exactly the same plan and promotion wise, are there any differences between them as I read they are the same company?

    • SpeedAU on 21/07/2023 - 19:59
      +1

      TPG have much better connectivity to the US

    • bcYield on 21/07/2023 - 21:03

      Visited state library the other day and found out they were with superloop

  • Contopaxi on 21/07/2023 - 20:39

    Switched today and this is hands down the worst speeds since I’ve had the NBN.
    100/20 plan.
    I thought Tangerine was bad but this is deplorable.

    Banking apps won’t even load on my phone.

  • vikaskamboj on 21/07/2023 - 21:32

    Horrible service.. like.. want to test someone's resilience and patience?.. simply get him an exetel service..

  • lostincanberra on 21/07/2023 - 21:58

    I 'churned' away when they (Exetel) jacked their prices by a small amount (15+%). With them for 3+ years.

    I did go through with advice (Whirlpool.net.au) to contact their retention people - but that only dragged things on for 2x3mths.

    Gave 30 days notice. On the final day I moved to Superloop. Yep, same ownership structure.

    In 6 months I expect that I'll go through the same thing again - except that I wont worry about their retention 'efforts'. If this deal is still on, I'll go back to Exetel. Small effort for me, waste of time for Superloop/Exetel or anyone else that thinks that keeping customers is less important than getting 'new' customers.

    Adequate service from both Exetel and Superloop. I can't say that I noticed any difference.

    Idiots…

  • Bargaintracker on 21/07/2023 - 22:54

    I have very bad experience with them, very hard to get your money back if the service is not available at your place.

  • dammit on 21/07/2023 - 23:02

    Reminder for anyone who signed up to the spintel Valentine’s Day deal, need to be changing providers for 13 August

  • S92WTB on 21/07/2023 - 23:22

    With exetel, told them I would churn to superloop for 100/20 for same price as I was paying for 50/20 with exetel. cust service said they could give me a $10 discount off RRP to make it $75 a month for 100/20. Told them about this deal. They said this deal was for new customers only and there was no lock in so couldn't give me this deal.

  • ddhar on 21/07/2023 - 23:55

    I'm looking to churn away from Exetel as I've finished the 6 months promo. Do I need to inform them before I churn? Also, any suggestions for a 50/20 service around $50-60 mark?

    • lostincanberra on 22/07/2023 - 15:40

      I went Exetel>Superloop. Gave 30 days notice - no need to say where you're going to, but let them know it is loyalty tax related. On the last day (pm) I signed up to Superloop and had a live connection in about 30 minutes. Same sort of discount as offered here. Minor router changes involved. Too easy.

      • ddhar on 22/07/2023 - 16:23

        Thanks. I was actually with Superloop prior to moving to Exetel. Is there any cooldown period if I were to apply back to Superloop?

        • lostincanberra on 22/07/2023 - 20:27

          Someone hereabove suggested that you were considered to be a new Exetel customer after a 7 month absence? Given that it is pretty much the same company, it could well be similar. This was my first 'churn' - so no direct experience. Could I suggest that you call them and enquire whether the deal is open to you? Shouldn't hurt to do that!

        • ddhar on 24/07/2023 - 14:24
          +3

          For those interested, I called Exetel to give my 30 day notice. After telling customer retention I wanted to keep my nbn bill below $60/month, she offered to transfer me to Superloop (with the usual 6 month discount). I accepted and the whole process was done over the phone in about 10 minutes. Too easy!

          • lostincanberra on 24/07/2023 - 22:20

            @ddhar: Ohhh! Sounds good. I'll see if that works when I'm ready to churn back the other way (to Exetel)!

          • ozbmm on 25/07/2023 - 09:02

            @ddhar: Wow! What speed were you on?

            • ddhar on 25/07/2023 - 09:51
              +2

              @ozbmm: Just 50/20.

              Basically the lady did the following in the background:
              1. Obtain her manager's approval to waive the 30 day notice period (Exetel),
              2. Apply for Superloop account (using my details from Exetel, except for credit card which she had no access to),
              3. Once Superloop account is active, she then cancelled the Exetel service. This happened 1-2 hours after the call.

              Throughout the process, there were email trails.

              That said, my Google Nest Wifi router is having trouble connecting (perhaps there was an Exetel setting I had to clear or could be a hiccup with the unit losing internet access during the churn). I will give tech support a call on my WFH day.

  • xT22 on 22/07/2023 - 06:13

    For those that regularly churn through ISPs, are the modem configurations pretty straight forward? I've had some bad experiences with switching for my parents (from TPG to Superloop to Aus Post) and lengthy calls with tech support trying to reconfigure..

    • fozzie on 23/07/2023 - 15:56
      +1

      Yes, pretty easy.

  • 01001111 01000010 on 22/07/2023 - 10:45

    If you add a mobile plan you also receive a monthly $7.50 credit from your NBN plan. They use the Telstra mobile network as well.

  • sintro on 23/07/2023 - 21:26

    If you disconnect from exetel, can you sign up a few days after to get the 6 months promo?

  • he88388 on 24/07/2023 - 11:02

    Hi Everyone.
    I am currently with Exetel, they told me that my last invoice for my promo price of $70.65 (100/20) will be issued on the 05 August. The next invoice will be on the 05 Sep for $85.65.
    Does that mean that I will have to let them know before 05 Aug for my cancellation of their service?? I have not churn to another ISP before. I am on FTTP and I am thinking of either Tangerine or Superloop. Leaptel is also on my radar too. Any advice will be appreciated. thanks.

    • happyadventurer on 25/07/2023 - 10:47

      Yes that sounds right as you usually need to let them know at least 30 days before you decide to cancel.
      You can let them know now that you want to cancel at the end of the next billing period.
      Then contract to another ISP and set the day to be connected on the 4 September.
      Even if exetel is still connected, the next port on the NBN box will be assigned your new connection. So there is a small period where you have 2 active connections until Exetel disconnects, to avoid any internet downtime.

  • node modules on 24/07/2023 - 18:25

    1. Am I a new customer and eligible if I previously been with them?
    2. Can I register with the same email I used?
    3. If I put in my details can I get the service running on the same day?

  • Tehcookiemonsta on 25/07/2023 - 16:56
    +1

    Anyone know how quick their activation / churning process is. I've gone over my Tangerine 6 months so i would not like to do that again. Service cycle ends on 23rd of August, Thinking of arranging the activation of service to 20th.

    • Chuppa on 25/07/2023 - 17:38

      It's usually done within hours if done during business hours.

    • MadInstro on 25/07/2023 - 20:11

      On HFC it took 1 hour and 20 minutes from order to receiving the "your service is active" email with my login details on a weekday afternoon/evening. Superloop were very quick to de-activate their service so there was a bit of waiting and hoping for that service active email to arrive.
      Previously when I switched (again HFC) from ABB to Superloop, it was 7 minutes from order placed to service active, which was really impressive.

  • LiMaaa on 25/07/2023 - 21:36
    +1

    Thanks, made the switch!

  • xT22 on 27/07/2023 - 21:26

    Bit the bullet and switched to Exetel from Superloop. Called Exetel after 2 hrs and they said service is active and helped me reconfigure the modem. Connected to the slowest speeds I'd ever seen (FTTP) even though the speed test ran fine, nothing loaded. Spent the next 2 hours troubleshooting with tech support and they couldnt figure it out or get us connected properly. Dont understand how Exetel is owned by Superloop but couldnt figure this out.

    The next day, fed up, churned to Tangerine due to their high reviews and better 6 month offer. Hoping for better luck, my partner also spent 4 hours calling between them and our original provider Superloop (as it was their supplied modem) trying to reset and access the gateway to our modem. In the end we had to factory reset the NBN. Thankfully we are now connected after approx 26 hours without internet. The lesson for me is, there's value in not trying to fix what's not broken!

    • sauce2k on 17/01/2024 - 00:00

      So…. The problem is not resetting the modem…?

  • OverpricedApple on 28/07/2023 - 11:57

    Anyone knows if I switch over to other internet providers, do I need someone to come over to install NBN again? (I am living in an apartment)

    • Chuppa on 28/07/2023 - 15:38
      +2

      No, it's all done via a configuration update on NBNs equipment. You only need to change authentication settings in your modem/router.

      • Tehcookiemonsta on 02/08/2023 - 15:51

        What's your ping like? compared to previous providers.

        Get 2ms with Superloop and Tangerine.

  • Jono258 on 07/08/2023 - 19:55

    Currently with mate as its cheap but connection at peak is poor so looking to switch.

  • yolk on 09/08/2023 - 10:10

    Thank you, just signed up yesterday arvo and already connected last night. BYO router and set up and running within a couple of minutes.

    Moved from Tangerine, so far so good.

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