This was posted 1 year 7 months 5 days ago, and might be an out-dated deal.

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Rebate on International ATM Operator Fees until 31 July 2023 for Orange Everyday Accounts (Monthly Criteria Applies) @ ING

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Rebate on International ATM Operator Fees until 31 July 2023 for Orange Everyday Accounts (Monthly Criteria Applies) @ ING
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watwatwat on 17/04/2023 - 14:11 ing.com.au (2220 clicks)
Last edited 17/04/2023 - 16:09 by 2 other users

ING is NUKING their ATM operator fee rebates on international withdrawals from 1 August 2023. (An Operator Fee is charged by an ATM operator for transaction and enquires made at their ATMs.) As such, can no longer be used to withdraw cash with no operator fee to do things overseas such as buy dishwashers or look at monkey attractions.

Credit to user 'chiwi' who brought this up here and "currentfad" for finding the ToS. Ozbargain now announces this news before ING even announce this date to their own customer service reps or their own customers lol:

https://www.ozbargain.com.au/node/768968

Referral Links

Referral: random (658)

Until 30/11/2024, referrer and referee will each receive $100/$125 for opening new Orange Everyday & Saving Maximiser Accounts.

Referrer: Do not participate in the referral system if you do not have a current $100/$125 referral code.

Referee: To qualify, you are required to deposit a minimum $1,000 from an external source into the new Orange Everyday account, deposit any amount into the a Savings Maximiser Account, and make at least 5 (settled) card transactions within any calendar month with the new Orange Everyday card.

Financial Rebate

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closed Comments

    • samfisher5986 on 17/04/2023 - 17:54
      +4

      If you vote negative it can be taken off the frontpage and nobody will see it…

  • Thriftyguy2022 on 17/04/2023 - 16:37
    +3

    No value to being with ING anymore

  • Muselibar on 17/04/2023 - 16:42
    +1

    Good reason to close ING account

  • harryozz on 17/04/2023 - 16:44

    i am glad i saw this PSA, but very sad that this benefit is going away therefore neg

  • PumaPuma on 17/04/2023 - 16:53
    -1

    Are you serious ? This is not a deal.

    Removing one of ING's best benefits gets an immediate downvote.

    • park on 17/04/2023 - 17:29
      +6

      People are voting for it as a "thanks OP for noting the change to one of the deals we'd been very fond of"

  • OpenAI on 17/04/2023 - 16:54
    +2

    Neg so we don't promote banks taking away benifits

  • ozshark on 17/04/2023 - 16:55
    +2

    Thanks for the PSA. This is literally the only reason I have ING accounts - so bye bye ING!

  • fozzie on 17/04/2023 - 16:58

    I have an ing direct for when I travel. I am going to use up and Revolut, hence I’ll rid of the ing direct. I can’t see any benefit having it now tbh.

  • ozchobie on 17/04/2023 - 17:01

    I will still stay with ING for the 5% interest rate, unless someone matches this, and use my Citibank if going overseas. My ubank is on standby.

    • soaring on 21/04/2023 - 12:32

      If 14-35 years old and less than $50k, BoQ gives 5.15%.

      • ozchobie on 21/04/2023 - 12:56

        I’m old :’)

        • soaring on 21/04/2023 - 13:11
          +2

          lol sorry, in that case ING is the best one out there so far.

  • CheapCoffee on 17/04/2023 - 17:04
    +5

    I guess I'm coming back to Citibank.

    • gviddy on 17/04/2023 - 17:07
      +2

      You better hurry, as NAB has taken them over and soon will not let people sign up for the Citibank Plus account.

      • CheapCoffee on 17/04/2023 - 17:10
        +1

        Thanks - I'll double check but I think my account might be still valid.

    • spiinl on 17/04/2023 - 17:18

      free withdrawals from Citibank ATMs only, is that correct?

      • bdl on 17/04/2023 - 17:19

        https://www.findmyciti.com/

        Yes.

        Who knows if NAB will further "enhance" the product after 20 May :(

        • Xizor on 28/04/2023 - 21:36

          Findmycity is a terrible search engine. Doesnt even return anything for Vietnam as an example.

          • timhn on 29/04/2023 - 18:20
            +1

            @Xizor: Yep, i just use Google Map. It's faster

      • CheapCoffee on 17/04/2023 - 17:21

        Yeah. It depends on the country too, but it's useful enough for the situation with my upcoming travels.

        ING was useful because it served both functions as a card that can used for transactions as well as withdrawals but I guess all good things come to an end.

        • spiinl on 17/04/2023 - 17:24

          Yes ING served me well before introducing all these hurdles.

          What is the next best thing? UBank? Macquarie? Citibank is a risk of being another blood sucker.

          • dazweeja on 17/04/2023 - 22:04

            @spiinl: I use ubank as my daily account because you can set up direct debit and also pay anyone directly from the savings account without having to move money to the transaction account.

            • bdl on 18/04/2023 - 10:30

              @dazweeja: I think that auto sweep functionality breaks with the latest ubank migration/enhancement/update :)

              I use ubank as my daily for bills but with the whole bsb/acct number change with the migration I've changed everything to Macquarie and may not change it back. HSBC I use for daily paywave spend for the domestic 2% CB and just bounce $2k in an out of my ubank which keeps the ubank and HSBC minimum monthly deposit requirements satisfied.

              At least macquarie you get a highish rate of interest with no faffing about :)

              • dazweeja on 18/04/2023 - 11:46

                @bdl:

                I think that auto sweep functionality breaks with the latest ubank migration/enhancement/update

                Yes, there's no auto-sweep but you don't need it most of the time because with the new ubank, you can just use the acct number of your savings account instead of the transaction account for direct debit and pay anyone. I only use the transaction account for purchases. All other direct debit/pay anyone/etc, I just do directly from the savings account without having to shuffle the funds to the transaction account so it's always earning interest.

                • bdl on 18/04/2023 - 12:23

                  @dazweeja: Oh great - they still haven't migrated me to new system (only received new card yesterday) so I've yet to see the new setup, thanks @dazweeja and @Nom for the info

                  • dazweeja on 18/04/2023 - 12:35
                    +1

                    @bdl: I got a $50 upgrade bonus the other day (a few days after my accounts were upgraded) too. The other feature of the new ubank is that Osko fast payments seem to work to/from every bank I've tried while it was spotty with the old one.

              • Nom on 18/04/2023 - 11:56
                +1

                @bdl: @bdl You don't need sweep any more because you can just do everything from the Savings account. Just keep all your money there and $0 in the Spend account…

                • timhn on 29/04/2023 - 18:25

                  @Nom: Including withdraw cash from ATM?

                  • Nom on 29/04/2023 - 19:36

                    @timhn: No. If you want to withdraw cash from an ATM then you will need to go into the app and put that money into the Spend account.

                    But I can't remember the last time I had to withdraw cash from an ATM so I've never actually had to do this…

      • Love a bargain on 24/05/2023 - 16:38

        It's not clear if it's still free to withdraw money from a Citibank Plus account at Citibank ATMs overseas.

        National Australia Bank Limited does not charge Citibank Plus Transaction account holders a fee when they withdraw funds from an international ATM or use their Citi Debit Card to make in-store purchases overseas. Customers may be charged by the third-party provider, which National Australia Bank Limited does not control.

        https://www1.citibank.com.au/deposits/everyday-accounts/citi…

        • Yola on 24/05/2023 - 17:14

          In the past, if you used the card at a bank there were no fees from the ATM owner and none from Citi. Of course that is not as good as ING, as from 1 August when you are in a strange city wandering around trying to find a bank.

          • Love a bargain on 25/05/2023 - 14:34

            @Yola: I'm not sure how this answer relates to my "question", which is about whether Citi Plus account holders continue to enjoy no ATM fees at overseas Citibank ATMs now that NAB has bought Citibank AU.

  • risaka on 17/04/2023 - 17:30
    +3

    It was good while it lasted. Now over to Citi/Macquarie/HSBC.

  • whoopdeedoo on 17/04/2023 - 17:42
    +2

    boooo!

  • Pcoder on 17/04/2023 - 17:50
    +2

    It's made the most pain in the arse account worse. If they at least removed the have to increase balance, i'd take it but I reckon they will try to just advertise some useless feature like round-up.

    I just hate all the hoops and caveats they have like:
    -5 transactions required per month (on a no points card).
    -$1000 from external source
    -Have to increase saving amount each month (They don't include the credit interest separate from it)
    -And interest only upto $100k, whereas Ubank is $250k.

    • rhino015 on 15/05/2023 - 17:14

      I think the idea is to encourage you to use it as your primary bank. If it's your primary bank, you pay goes in, and you pay for groceries and other things at least 5 times a month.

      If you're actively trying to save then the savings one is easy. If not then you can add a scheduled 1c transfer.

      The 100k limit might be a hassle if you have that much in savings and don't have a mortgage. If you have a mortgage then you should definitely have it in the offset account. If I had over 100k I'd probably just move some of the money to my Macquarie secondary account for savings in there. Macquarie has lower savings but is actually more ideal for a secondary account because of the lack of these hoops. But lower interest on the savings. Over all it's a good primary bank account still, and macquarie is a better secondary account because you can stand up other savings accounts with lower but still good interest rates.

      I'm curious what your approach is and which combination of banks you think would be ideal?

  • Ploix on 17/04/2023 - 18:02
    +2

    This is the equivalent of posting when an item goes back to full price

    • watwatwat on 17/04/2023 - 18:10
      -5

      It's better than your submissions.

      • meong on 17/04/2023 - 18:52

        At least he posted actual deals

        • watwatwat on 17/04/2023 - 19:18
          -5

          It's better than your submissions.

          • meong on 17/04/2023 - 22:39

            @watwatwat: At least I posted actual deals

            • watwatwat on 18/04/2023 - 00:38
              -3

              @meong: Yes, you do more complaining than deal posting.

              • meong on 18/04/2023 - 09:02

                @watwatwat: Yes, you do more trolling than actual help

                • watwatwat on 18/04/2023 - 09:17
                  -2

                  @meong: Ah yes, the beauty of the ozbargain user blocking service. Goodnight sweet prince.

                  • meong on 18/04/2023 - 10:18

                    @watwatwat: no such thing as user blocking service, no one blocked you, dont be such a sook

  • TimApple on 17/04/2023 - 18:07
    +3

    I’m switching.

  • Fobsessive on 17/04/2023 - 18:22
    +1

    Not even 5 free international withdrawals a month??

    Also, ING to Westpac hasn't been going via Osko for weeks now…another cheap ING cost cut?

    • chrig on 18/04/2023 - 07:24
      +1

      Funny you say this. Nab to westpac also not going via Osko for the last couple of weeks

    • bdl on 18/04/2023 - 10:32
      +1

      I've been trying Westpac to Ubank via Osko past two days and it's not working either, must be Westpac

  • tdw on 17/04/2023 - 18:24
    +1

    to do things overseas such as buy dishwashers or look at monkey attractions.

    well (profanity). just my luck eh.

  • Xavier1128 on 17/04/2023 - 18:28
    +1

    Oh hell naw. Macquarie beat the shit out of ING.

  • Pigey on 17/04/2023 - 18:31
    +1

    No thanks

  • kiwibro on 17/04/2023 - 18:53

    This sucks bigtime …it was awesome while it lasted

  • Ceri on 17/04/2023 - 19:12
    +1

    Oops. I moved my balance to BoQ few months ago since they give better rates and not as strict as ING.. I guess not point keeping the account, definitely will be closing it once the announcement officially comes out..

    • bdl on 17/04/2023 - 19:38
      +1

      The announcement is official now.

  • Paccers on 17/04/2023 - 19:29
    +5

    Feels like there needs to be a 'PSA' tag for posts like this and then you can then choose to filter them out of your feed or not

    Update: I do like the post it's a great heads up, I just wanted to propose an option where these sorts of things can still be posted without the obvious comments about it not being a deal etc…

  • idonotknowwhy on 17/04/2023 - 19:31
    +3

    Wow, losing one of the last useful features offered by this bank, what a deal!

  • sena86 on 17/04/2023 - 19:45
    +11

    For those saying it should be negged to punish the bank, upvoting is what actually damages the bank more. Yes it's a PSA and it isn't a deal, but negging this helps the bank as it takes it off the front page.

    I do agree with the suggestion of a PSA prefix so those of us who don't want to see these can skip it.

    Some people seem frustrated by this post, but it's been helpful to many, especially people who need to get a citibank card before they close applications in a months time.

  • SmokeyTheCorgi on 17/04/2023 - 20:16

    Why the bell aren't people in UP Bank? Free savings & debit card, free international purchases and free international ATM withdrawals. The best international card even beating Wise (which has a fixed number of withdrawals).

    • bdl on 17/04/2023 - 21:05
      +1

      USBC HSBC with paywave 2% cashback, that's why.

      PS: Remember when ING had 5% cash back? :)

      • Charlie Dont Surf on 17/04/2023 - 21:46

        Better exchange rates using Up Bank.

      • SmokeyTheCorgi on 17/04/2023 - 22:19
        -1

        You have to deposit 2000 every month and the ATM free fee is only on HSBC ATMs worldwide.

        The Cashback is only applicable on Australian purchases (merchant and AUD).

        UP bank charges no ATM fees in australia and overseas unless the ATM charges it and there aren't any conditions on it. Considering it's also a free account, not sure why this isn't the default travelling card for everyone.

        • Tuttorix on 18/04/2023 - 01:31

          Citibank is the default. UP is kind of useless in every other respect and even for travel, there’s already heaps of options. Macquarie is a better bank overall and offers the same benefits as UP.

          • wangasm on 18/04/2023 - 11:42

            @Tuttorix: Have you used Up? I've used both and I'm curious why you think it's "useless" for travel. Both Up and Macquarie have no account fees/hoops, both have no international transaction and ATM fees (Both don't rebate), both use the market MC rate, both have excellent market-leading apps (Honourable mention to Citibank having one of the worst apps).

            Some differences I've noticed
            Up has a slightly higher daily ATM withdrawal limit (3k vs 2k). Up has greater granular control over the card/account (Being able to instantly enable/disable international spend/withdrawals from the App). Up has no web interface. There are also more differences not related to travel which makes me prefer Up but I'll leave those out.

    • wildstone on 18/04/2023 - 12:15
      +2

      They do not rebate ATM operator fees I think? I think no other banks do it except for ING. ING is just going back to the same position as other banks.

  • nrodg11 on 17/04/2023 - 20:28
    +2

    Just changed over to Ubank. Been with ING for 7 years and time to say goodbye.

    • T-man on 17/04/2023 - 22:17
      +2

      Macquarie is another good option too.

  • quackster on 17/04/2023 - 20:38
    +3

    Sad, I've been with ING for over 10, maybe 15 years and stayed pretty loyal with them. I don't travel all the time but I loved knowing it was there.

    But I think once this benefit is removed, this bank account ends up pretty much like many others and will move elsewhere.

  • scar4ace on 17/04/2023 - 20:45
    +22

    LeavING

  • Dealseeker21 on 17/04/2023 - 21:28

    No deal

  • Buddy195 on 17/04/2023 - 21:30
    +1

    Going overseas in September! This is my long term travelling card. Saved $305 last time I went overseas. What’s the alternative?

    • kabammi on 18/04/2023 - 10:17

      I'm going June 17 to July 19. Omg I'm counting my lucky stars. Annoying though!

  • jwl81124 on 17/04/2023 - 21:41
    +2

    they dishonored my signed-up bonus.

  • Toph Beifong on 17/04/2023 - 21:42
    +1

    I gave up ING years ago. They started introducing all these stupid hoops and now they are taking away benefits which set them apart from the rest.

  • silenthillrocks on 17/04/2023 - 21:53
    +1

    ING are pathetic

  • zylyz on 17/04/2023 - 22:06

    Has anyone been debank from ING

  • aidenh37 on 17/04/2023 - 22:35
    +11

    Not really surprised…

    For domestic ATM use:
    - Westpac Group quite possibly has the best cash handling facilities now in terms of locations, as they have just announced ATMx will be made fee-free for customers. This means with a St George, Bank of Melbourne or BankSA debit card you can withdraw cash at Westpac Group, ANZ, NAB, CommBank, Precinct and ATMx-branded ATMs, plus participating post offices. You can also deposit notes at Westpac, St George, Bank of Melbourne and BankSA Smart ATMs, plus post offices. Coins can be deposited at the post office and St George, Bank of Melbourne and BankSA coin deposit machines.
    - ATMx also partners with ANZ (including ANZ Plus), Bank of Queensland (including Virgin Money and ME Bank), Suncorp Bank and more.
    - Macquarie and ME Bank both still offer domestic ATM rebates, so you can use any ATM you like.

    For international ATM use:
    - Again, Westpac Group seem to be one of the better options here with their Worldwide Wallet prepaid travel card. You can use it with Global ATM Alliance ATMs with no international transaction fee and no international ATM fee, at those partner ATMs only. Load only with AUD to use cheaper MasterCard exchange rate at the time of the transaction. Debit cards also work, however a 3% international transaction fee applies even at partner ATMs. Other ATMs incur an international ATM fee.
    - HSBC's Everyday Global provides a similar benefit for selected countries' HSBC ATMs. No international transaction or ATM fees.
    - I was able to confirm with ANZ Plus that no international ATM fee or operator fee applies when used at ANZ-branded ATMs internationally, eg. New Zealand. However, a 3% international transaction fee still applies, and this is based off my own chat with a Coach, so YMMV.
    - Otherwise, Bankwest, Up, ubank, Macquarie and plenty of others still offer cards with no international transaction fees and possibly no international ATM fee. However, the operator fee would still apply.

    Hope this helps!

    • nightelves on 18/04/2023 - 00:36

      Wait so Macquarie can withdraw from any ATM fee free in Australia?

      • b3au on 18/04/2023 - 06:21
        +3

        Yes. Macquarie will rebate you any ATM fee charged in Australia.
        (You can only get cash out at an ATM; as the Macquarie cards don't have eftpos, you can't get cash out at Coles, etc - only ATMs)

        • nightelves on 18/04/2023 - 10:25

          Oh that's handy to know. Thanks.

        • kiitos on 19/04/2023 - 22:15

          Did that mean you can only use the credit option for purchases? Eg in Aldi where credit purchases incur a surcharge?

          • b3au on 20/04/2023 - 10:16
            +2

            @kiitos: Yes - your only option is Credit/Mastercard.
            No eftpos SAV/CHQ means you can't insert at Aldi and avoid the surcharge.

            • kiitos on 20/04/2023 - 14:52

              @b3au: Wow, thanks for that important info!

    • YesPleaseThankYou on 18/04/2023 - 07:24
      +3

      I definitely would not recommend preloading a

      Westpac Group Worldwide Wallet prepaid travel card

      when there are so many bank account options not requiring preloading.

      Plus, in the event of something going wrong, I suspect you're going to get much worse service compared with a bank account.

      Prepaid cards are often managed on third-party platforms.

      • ezzaf on 18/04/2023 - 10:03

        It looks from the PDS like its provided by Westpac and managed through their app. No third-party platform involved.

        You can also load funds and use them instantly, so you don't need to have the money already sitting on your card.

        Given it allows fee free international ATM withdrawals - basically one bank per country - I'd say its an option that could be useful for some people. Here's the bank list: https://www.westpac.com.au/international-travel/access-money…

        It's going to give you more ATMs to choose from than Citi or HSBC. Or open all three for the greatest selection of free ATMs.

      • Nom on 18/04/2023 - 13:15

        when there are so many bank account options not requiring preloading.

        You're saying there are so many bank account options that allow you to use overseas ATMs for free ?

        What are they ? I can think of two.

        • FirstWizard on 19/04/2023 - 14:24
          +1

          Here's 17. Some have strings attached.

          https://www.ozbargain.com.au/wiki/cards_with_no_overseas_tra…

          • Nom on 20/04/2023 - 14:26

            @FirstWizard: Almost none of those allow you to use overseas ATMs for free 😁

            No international fees means you won't be charged for transactions made overseas. It does NOT mean you won't be charged for ATM use ! There's only really Citi and HSBC that offer some free overseas ATM use that I know of.

            • FirstWizard on 20/04/2023 - 14:44

              @Nom: Please carefully check the columns "Overseas ATM Withdrawal Fee" & "Rebate Overseas ATM Operator Fee"

              • Nom on 20/04/2023 - 14:49

                @FirstWizard: Sorry I must be missing something, the column "Rebate Overseas ATM Operator Fee" only has Citi and HSBC in it 🤷🏼‍♂️ (and ING until it goes)

                Everyone else will incur charges by the ATM operator when overseas 🤷🏼‍♂️

                The only way you're going to get free ATM use is for both those columns to be $0 and YES in that order.

                • FirstWizard on 20/04/2023 - 15:33

                  @Nom: so there are two things,

                  1) Your bank does not charge any fees to use Overseas ATMs.
                  2) Your bank rebates the "ATM Operator fee" that is charged by the third-party operator.

                  There are many options for 1). If you use any of those cards at an ATM that does not charge an operator fee (most countries have those — there was a spreadsheet somewhere for Revolut cards), you can basically get free withdrawals.

                  For 2), it was only ING. Technically Citi and HSBC do not rebate fees. They just don't charge fees if you use certain ATMs owned by them (in addition to the ATMs that do not charge a fee).

                  So for example, if I use a Macquire Bank card at most ATMs in Switzerland, I get free withdrawals. If I use, say a Westpac card at the same ATM, they'll charge "$5 ATM withdrawal fee, 3% Foreign Transaction Fee"

    • burningrage on 20/04/2023 - 08:29

      Fyi. HSBC Global Currency Account allows free ATM withdrawal on HSBC and Big 4 ATMs but may NOT on Precinct and ATMx (Armaguard ATMs).

      It also allows free international ATM withdrawal subject to certain exceptions mainly certain HSBC jurisdictions like Malta/Argentina. For example, use 7-11 ATMs in Japan for fee free ATM withdrawal.

      And it has 2% Rebate up to $50 a month (Under $100 paypass/paywave)

    • YesPleaseThankYou on 22/04/2023 - 10:52

      From Whirlpool from today:

      So I'm in Amsterdam with a Westpac prepaid Worldwide Wallet card preloaded with Euros.
      But big problem. Several non-bank ATMs I have tried will not recognise my pin. After each try and after double checking my pin, and even changing the pin using my Westpac app, it will not work. This results in several pending holds on my cash and a much diminished available balance.
      The card works ok to pay wirelessly.

      Luckily I have plenty of other ways to pay and get cash.
      Just be aware of problems with the Westpac card.

      Source: https://whrl.pl/RgAyMM

  • whatgift on 17/04/2023 - 23:14

    This sucks since I moved everything to ING for the international benefits, but I’m guessing you still don’t pay transaction fees for payments directly to businesses with a card? I don’t believe I will need to use cash much in Europe?

    • HardQuiz on 18/04/2023 - 00:03

      And you gave it an upvote why?

      • whatgift on 18/04/2023 - 08:11
        +3

        Because like me I think other people need to see this as well. I get that’s not technically what an upvote is for, but I believe it’s justified in this instance.

  • DingoBlue on 17/04/2023 - 23:27
    +1

    A reprieve is not a deal.

  • danbyrne on 18/04/2023 - 07:08

    Boo ING

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