• expired

nbn 100/20 $49/Month for 6 Months (New nbn Service Only, Ongoing $84.95/Month) @ Spintel

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Basically a re-run of the last year's Black Friday deal https://www.ozbargain.com.au/node/739933 in the name of Valentine's Day.

No code is necessary.


The signup page for this offer has been removed by Spintel. Users who haven't yet signed up to this offer will need to wait for a new promotional campaign to be put up, sometime on the 13th this month. You can remind yourself of this deal by clicking the "Reminder" link on the bottom of the post.

For historical purposes, the pulled signup link is https://www.spintel.net.au/lp/home/promo-nbn.

Update from Customer Support, sent by WhatsApp:

Please note the valentine's day deal is for two days only 13th and 14th. And orders with an on-hold date after the 13th and 14th will not receive the valentine's day deal.

If you want this special offer you have to sign up before the 14th of February 11:59 pm EST and start the connection process from that date.

This is management's policy and will not change, There are no exceptions this is a special offer and it is only till the 14th of February 11:59 pm EST.

Update 9AM 10-Feb-2023
The signup page is now live.

Terms are as follows
Price: $49 /month (100Mbps Typical evening speed between 7pm–11pm)

SPECIAL
Enjoy $35.95 off your plan for first 6 mths offer available for new registrations (usually $84.95/mth)

Referral Links

Referral: random (109)

Referrer get monthly $5 off for every referee who signs up to an NBN plan, for as long as the referee stays with SpinTel
Referrer get monthly $1 off for every referee who signs up to a mobile plan, for as long as the referee stays with SpinTel

This is part of Valentine's Day Sales for 2023.

Related Stores

SpinTel
SpinTel

closed Comments

  • +4

    Good deal if you are in Sydney.

  • Is anyone running a promo that include a free modem?

    • +1

      TPG will give you $100 rebate for you to go buy a modem from a retailer (tax invoice required). Not free, but you get some flexibility in choosing something semi-decent. Most free modems are not ideal if you have any needs beyond basic.

      If you are okay with basic modem routers then look around facebook market place and gumtree. Many ISP-bundled ones being thrown around for nearly free (<$50) - even sometimes basic 802.11ac ones.

  • Would love to get this deal but sadly my FTTN line rate is 39/15

  • Anyone know the cancellation policy with Australia post nbn? I couldn't find anything on their website about a notice period or fee.. Looking to switch to this as it is double the download speed for the same price.

    • Call them? And report back :)

      • +1

        Yep, I plan to, but perhaps someone already has/knows before I get around to it at some stage today.

      • +2

        They confirmed no cancellation fee or notice period applies. Now I just need to decide if Spintel is ok for Sydney…

        • There were enough Sydney based ppl with very bad experiences that I've been put off 😅

  • +1

    In metro Sydney and I get 94/18. Ping 12ms.

    • is that on HFC

  • +4

    Please stay away from Spintel. Especially if you are a gamer. Absolutely horrible service. I am on the diecount and breaking contract to get out. If it was free I wouldnt use them.

    • Are you based in Sydney?

      • Yes in Sydney

        • What are the issues other than their support service?

          • +4

            @cosjav: ok, so soon after the black friday deal me like a muppet churned from aussie broadband to spintel to try and save some money. This was on FTTN (100/20) plan. Within 5 mins of being on Spintel I started noticing these issues:
            1. Speed test showed 55MB instead of 100. NBN results and line characteristics showed I should be able to get about 80 as I am not far from the node.I was getting about 48MB with Aussie on 50/20 plan
            2. I noticed problems with being able to VPN to my work network and my solar electricity data loggers no longer could connect to the vendor servers

            Number 2 was the real problem as this stopped me being able to work from home and I found not being able to check my solar generation a nuisance. Now I have worked in the IT industry for over 30 years. Even held some Cisco Network qualifications some time ago before I moved to a management role so I am no noob when it comes to networking. My packet captures showed that the packets were leaving my network, going to the spintel network and never arrived at destination. I was able to verify this as at same time I was on the work border firewall (which I still have access to :) )and did not see any packets arrive whatsoever. Spintel was just useless in trying to resolve the issue.

            1 month later while still dealing with the headache above I got an SMS from NBN to say that finally i am now able to get FTTP. What I should have done is churn back to Aussie and then go on a contract to get the free FTTP connection. But me still trying to save a buck I decided to do the FTTP upgrade with Spintel and go on a 12 month contract.

            2-3 weeks later I got FTTP installed. First thing I test is all the "port blocking" or whatever Spintel was doing. I am right away able to VPN to work without an issue and my solar data loggers are now able to connect to their cloud servers. What a surprise huh. Tells you how bad Spintel are. Either incompetent or on purpose I don't know. But this is where my new headaches start . Now on FTTP with Spintel this are the follwing issues
            1: Packets loss especially during peak periods. In the order of 5-25%. Have seen it as high as 37%. This makes it completely unusable for gaming so my kids are taking pieces off me every damn night/weekend. And I am pissed too as I like to play World of Tanks now and then. And this is connecting to the Sydney gaming server. Pingplotter shows the packet loss starts on the Spintel hops.
            2. Speedtests (including Spintels own) shows very unreliable speeds especially Uploads. 2-3MB uploads, jitter over 700ms, but miracously during off peak it seems much better although not the marketed 100/20..more like 82/15

            Note that Streaming servcices seems unaffected although they may be dropping the quality. I would say Spintel give that traffic higher priority

            So I am now basically churning back to Aussie and trying to break out of the contract without paying the fee. I have had enough.

            • @jastreb: Thanks for sharing, I'll stick with Aust Post for now 👍

  • +12

    I tried one month and had lots of drop offs. Didn't work for me and went back to previous provider and working fine now.

    • are you in sydney ?

      • +5

        Perth

        • Can you recommend a Perth ISP with good ping? My current one is too laggy for cloud gaming

          • +1

            @yewman: I'm in Perth, tangerine and exetel were crap so many drop outs. Belong was pretty good. Superloop also wasn't great for us.

            I'm on Aust Post nbn and although the ping is higher than Exetel (around 110-130 idle) it's so much more stable and I haven't had any speed or drop out issues. My husband plays online shooting games as well and hasn't complained about this one, so will likely stick with it.

            • +1

              @MeesusEff: Great hubby stick with him. Over 100 ping is unplayable for any shooting game

          • +1

            @yewman: I'm currently with More Telecome having 12ms but stable internet and always receive 52mbps download speed on 50mbps plan. You may try Aussie Broadband my mate said it's really good for gamers with low pings.

            • @Jiva: How much are you paying a month with Mate?

      • I'm in Sydney. Does that mean I will get good speeds and pings?

    • Agreed I reversed the churn straight away after a few speed tests. Not worth having rubbish speeds, bad support and drop outs. Was an easy decision to stay with Leaptel where I consistently get 106/19 and 9-12 ping (over WiFi). They also have a good referral program each person gets $50.

  • +2

    Rate the deal if it works for you, spintel for me (FTTP in NT) was higher ping, especially noticeable during gaming.

    Leaptel/ABB/super loop/Telstra have all been without latency issues for me

  • +14

    I got the 100/20 Black Friday deal and live in Victoria. The connection is horrible with lots of drop outs and router restart. Am looking to move off them to another ISP.

    • +6

      Same here in Northern suburbs VIC. Constant dropouts. Internet drops off or very slow from around 4.50pm especially past few weeks and sometimes later at night. Practically unusable during peak hours. I'm either going back to leaptel or exetel for a free fttp upgrade. Buyer beware

      • not happy either, in a good day I see 60mbps on 100mbps plan. VIC.

  • +8

    Yeah, same experience as a few others… I don’t game so the ping didn’t worry me, but highly erratic speeds (5 to 80Mbps on the 100Mbps plan) and multiple outages over a month and a half (including a couple during key Zoom meetings) forced me to admit you get what you pay for. Am now with Leaptel and am really happy despite paying roughly $15p/m more.

  • When does the promotion end?

    • +1

      Being a Valentine's Day promotion, I'd say on Valentine's Day?r

  • +3

    Note there’s an additional cost to disable cg-nat with spintel

    • +1

      if the purpose is to access self-hosted services then in most cases zerotier/tailscale etc. serve well. and probably easier to set up than messing with port-forwarding on your firewall. the catch is this is conditional on you being able to install the client on the device

      • I ssh using connectbot app on Android to my server at home, can you do that with zerotier/tailscale?

        • Yes.

          In zerotier, both your home server and the android phone will be assigned a virtual IP. So your android can just SSH to the home server's virtual IP

          I haven't used tailscale personally but should be very similar.

    • And note that their customer support is not very competent, considering they told me about two months ago that they can't do cg-nat! Oh well, moving away from them anyway now, too many dropouts. I do like to save money, but not at any cost!

  • Didn't ABB get in trouble a few years ago for doing the exact same type of advertising that Spintel is on that page? "Congestion Free" in bold

  • +5

    I'm on 50/20 and on the first few weeks it was fine until I'm starting to get drop outs constantly, end up call their support and do a quick test, they sent a NBN electrician to came over. So far constant drop out have gone but I still a get a drop out here and there. I'm not planning to continue after 6 month.

    • -3

      If the problem is with your NBN connection, changing providers won't stop the dropouts.

  • +1

    churned from agl on black friday. no issues at all. with AGL was having frequent drop outs. happy with spintel

  • Damn, I just switched from Spintel to Tangerine's $64 100/20 deal 3 days ago. Now I want to churn back to Spintel if possible.

    Does anyone know how long this deal is gonna last?

  • +2

    I am on 25 mbps tangerine plan for 44$ a month for first 6 months. Should I switch to them? I am a single user of the connection and i am always getting stable 27-28 mbps from them

    • Thanks for sharing, Tangerine i believe has some cashback also with CR so i am waiting till my current More Internet promo period expires (currently $46 a month for 25/10 with CommBank card) until i switch over to them, and then just keep switching every 6-12 months to get promo deals since nobody rewards you for staying but everybody rewards you for joining.

  • +2

    Seems like not good experience with many people

  • +2

    Do yourselves a favour and read the comments in the previous deal. At least only expect 50/20 speeds and bad latency unless live in Sydney. I know ozbargainers want the lowest price but in this case it's not worth it.

    https://www.ozbargain.com.au/node/739933.

    I reversed the churn straight away, speeds were nothing near advertised and long latency. Stayed with sleep till which has been excellent. Customer service is brilliant.

  • +5

    If in Victoria, avoid, avoid, avoid! I move from ISP to ISP regularly and these guys are definitely the worst I've experienced. I'm on a 100/20 plan and the experience is worse the a basic 25Mbps plan with other providers. Just don't!!

  • +3

    I found their customer support horrible. Charged a month for no service after weeks of then being unable to connect me (never had this issue before or since). Spent weeks trying to resolve it - sent around in circles. Only a TIO complaint resolved it.

  • Weird that their advertising says “congestion free”, where as the comments here suggest you get a congested network…. For $49

  • Did I need to give superloop 30’days notice that I will move on to another provider?

    • +1

      No you don't. Just cancel the day before your monthly anniversary date.

    • +1

      Moving from Superloop to Spintel, perhaps read all the comments about Spintel before making that decision. Just a suggestion :)

      • +1

        Yeah seems Exetel is a better alternative, heard Launtel too. I m in Melbourne east

        • Exetel does require the 30 days notice which is fine as long as you plan ahead

    • No Supeerloop are good. You call them and they can cancel you straight away. No need for advance notice

      • You don't even need to call them, your account is auto closed when you churn.

        • I had FTTP, but thats good to know aswell for FTTN

          • @Homr: Ah sorry, yes for FTTP. Everything else doesn't need a call.

  • This is the best NBN 100/20 deal available if you are in Sydney.

  • +1

    Reading through the comments and summising:

    Sydney = Good Deal
    Anywhere else = Bad Deal

    Are there any negative comments coming from Sydney residents?

    • +1

      lucky I'm in Sydney, I might jump on this

  • how long can I order in advance? My dodo $10 doesn't expire till 14th Feb

  • Got this info from their whatsapp support:

    Please note the valentine's day deal is for two days only 13th and 14th. And orders with an on-hold date after the 13th and 14th will not receive the valentine's day deal.
    If you want this special offer you have to sign up before the 14th of February 11:59 pm EST and start the connection process from that date.
    This is management's policy and will not change, There are no exceptions this is a special offer and it is only till the 14th of February 11:59 pm EST.

    Not sure about the two days only part… As it seems to be available already?

    • If you want this special offer you have to sign up before the 14th of February 11:59 pm EST and start the connection process from that date.

      Damn so you can't set up an activation date months in advance! :(

  • I checked with spintel and they said i cant get the discount as i had been a customer in the past long long time ago

    • +2

      Why ask Spintel? Just sign up and you will get through with the discounted price. The sign up process does not check if you are a previous customer. I was able to sign up only 6 months after I cancelled with Spintel.

  • +4

    ok, so soon after the black friday deal me like a muppet churned from aussie broadband to spintel to try and save some money. This was on FTTN (100/20) plan. Within 5 mins of being on Spintel I started noticing these issues:
    1. Speed test showed 55MB instead of 100. NBN results and line characteristics showed I should be able to get about 80 as I am not far from the node.I was getting about 48MB with Aussie on 50/20 plan
    2. I noticed problems with being able to VPN to my work network and my solar electricity data loggers no longer could connect to the vendor servers

    Number 2 was the real problem as this stopped me being able to work from home and I found not being able to check my solar generation a nuisance. Now I have worked in the IT industry for over 30 years. Even held some Cisco Network qualifications some time ago before I moved to a management role so I am no noob when it comes to networking. My packet captures showed that the packets were leaving my network, going to the spintel network and never arrived at destination. I was able to verify this as at same time I was on the work border firewall (which I still have access to :) )and did not see any packets arrive whatsoever. Spintel was just useless in trying to resolve the issue.

    1 month later while still dealing with the headache above I got an SMS from NBN to say that finally i am now able to get FTTP. What I should have done is churn back to Aussie and then go on a contract to get the free FTTP connection. But me still trying to save a buck I decided to do the FTTP upgrade with Spintel and go on a 12 month contract.

    2-3 weeks later I got FTTP installed. First thing I test is all the "port blocking" or whatever Spintel was doing. I am right away able to VPN to work without an issue and my solar data loggers are now able to connect to their cloud servers. What a surprise huh. Tells you how bad Spintel are. Either incompetent or on purpose I don't know. But this is where my new headaches start . Now on FTTP with Spintel this are the follwing issues
    1: Packets loss especially during peak periods. In the order of 5-25%. Have seen it as high as 37%. This makes it completely unusable for gaming so my kids are taking pieces off me every damn night/weekend. And I am pissed too as I like to play World of Tanks now and then. And this is connecting to the Sydney gaming server. Pingplotter shows the packet loss starts on the Spintel hops.
    2. Speedtests (including Spintels own) shows very unreliable speeds especially Uploads. 2-3MB uploads, jitter over 700ms, but miracously during off peak it seems much better although not the marketed 100/20..more like 82/15

    Note that Streaming servcices seems unaffected although they may be dropping the quality. I would say Spintel give that traffic higher priority

    So I am now basically churning back to Aussie and trying to break out of the contract without paying the fee. I have had enough.

    • Thanks

      I might stick with superloop than save the $20 per month

    • Thanks for that informative and technical review. Your comment earlier in the thread shows that you're in Sydney which should be concerning for Sydney residents (like myself) who are/were considering taking up this deal.

      Like @Homr, I think I might stick with Superloop as well - they've been fairly reliable for the last 3 years that I've been with them.

    • +2

      When I was on spintel nbn it was a disaster and even worse with spintel adsl 2+. On nbn my pings were around 350ms to NA whereas after immediately churning to Australian Post nbn they were at 250ms which is what you'd expect. While on adsl 2+ My phone service also did not work for 3 years while with them and I tried to get them to fix it one time and connection speeds were abysmal, were talking 300kb/s. These fker's also disconnected my adsl service without notifying me and left me without internet for 3 weeks and charged me for a 250 for their fking tplink modem. The only reason I didnt leave them is these fkers must fix the existing issues like phone service before I can move on. I tried the 5g wireless with spintel (just to test 5g reception in the area) and the sim wasnt activated and they sent it out, and they gave me a run around when I tried to activate it by phone and also using the messenger. So I sent the modem back and they tried to charge me $20 for postage (2 times!?!) even though I had to pay to ship the fking thing back to them. Worse company ever maybe.

      Note: I live in sydney western suburbs

  • +1

    Page Not Found

  • Melbourne 50/20 user previously with TPG. Pings 70ms despite a 45 download speed during peak times. Very laggy experience even just browsing.

    Had to pay extra for public ipv4 with spintel ($5 per month) so that my fritzbox VPN would work

    I'll definitely be moving when the 6 month discount is up and won't be coming back

  • Page not found

  • The page was working before now it looks like they pulled it. Maybe they listed it by accident and was meant to be listed on 13th & 14th?

    • yeh i just spoke to them.. they pulled it.. will restart it on the 13th.

    • I signed up Yesterday. What happens now?

      • Mine is already alive. If you signed up successfully it will be fine. I am in VIC (Northern suburbs, metro Melb), I am positively surprised based on the negative feedbacks I have read here:) Getting 90-95Mbps download speeds without much issue.

        • Yeah mine connected earlier Today but havent been home yet to check.

        • Maybe enough ppl have left for the congestion problem to go away?

        • Western Suburbs VIC. 92Mbps Down

          • @WoodenSpoon: Seems okay for the price. If it continues this way I would probably stay through the 6 months.

  • How's Spintel's service in metro Melbourne?

    • +1

      See my comment above

  • Tried these guys a while back and had the same issues as many others in VIC. Swapped out after a couple weeks. Never had any issues with any other telco - ABB, Superloop, even MORE has been way better.

  • I've had FTTP since NBN first came into being. The first ISP I tried was Spintel, and it never worked. I had to go to the TIO to get my money back, it was a horrible waste of time.

    After that I went with Telstra for a while, then ABB coz Telstra got too expensive and the dropouts became a daily routine. With both I was getting ping times of 1 to 2ms, and usually 1 for latency.

    Now I use Felix instead of NBN, not fast but 20 Mbps is enough for two of us. And at $35 …

  • +1

    Thank god for OZB comments

    Guess Im staying on my grandfathered Exetel.

  • damn, i just moved to a new ISP 2 weeks ago, every 6 months i change to a new isp to keep 100/20 down under $60 and spintel were great!

  • Fyi it starts on the 10th of Feb till 14th, i was just on livr chat as had the order form open from other day

  • +1

    maybe they should change their name to SydneyTel

  • Have had no issues in Brisbane. Live on western side near Jindalee and speeds are good (not max) but normally around 75mbps. A good speed for the price. No dropouts, so can't complain. I am using HFC, maybe thats why some people have trouble with spintel

  • Northern suburbs of Melbourne.
    Ive had spintel FTTP connection since black friday deal. Its been great. speed test right now 94/17. I had one instance where the connection kinda froze and dropped out but came back online instantly

    I was previously with Telstra for 8yrs who were flawless and have not noticed any difference between the two, apart from that random dropout. International speeds are on par

    Unfortunately I dont game online so cant comment on packet loss, ping is def higher on speedtest (Telstra was always 1-2ms, spintel 25ms)

    Maybe most of the complaints are for FTTC connections

  • FTTN , Melbourne. Pretty crap results
    Internal speedtest via Spintel MyAccount

    2023-02-03 21:31:48 32.76 Mbps 1.10 Mbps 69.50 ms 416.37 ms
    2023-02-03 21:30:45 22.40 Mbps 0.67 Mbps 56.10 ms 3458.93 ms
    2023-02-03 21:27:33 21.45 Mbps 1.61 Mbps 55.90 ms 558.37 ms
    2023-01-14 14:28:07 20.42 Mbps 5.54 Mbps 60.00 ms 26.72 ms
    2022-12-22 23:12:14 56.05 Mbps 16.58 Mbps 46.10 ms 2.32 ms
    2022-12-17 09:40:44 62.52 Mbps 1.85 Mbps 51.90 ms 1.81 ms
    2022-12-16 20:52:46 43.49 Mbps 6.26 Mbps 51.70 ms 336.44 ms
    2022-12-16 20:51:59 9.94 Mbps 4.59 Mbps 62.80 ms 590.56 ms
    2022-12-16 20:51:09 12.01 Mbps 5.37 Mbps 65.30 ms 67.26 ms

  • Is there a page that lists isps which have a POI in each state?

    • I mean pop's!

      • You can go to the HE site and search for an ISP, then go to the IX tab to give you some idea of where they have a presence.
        Eg. for Spintel: https://bgp.he.net/AS18390
        Compare them to say Superloop: https://bgp.he.net/AS38195

        Though it's not always straight forward because RSPs can also just pay to use other provider's networks. Ie. don't have to operate/manage their own network, which is what many of the smaller/cheaper ones do.

        • Thanks for that! Was checking who has a good presence in adelaide

  • This deal will start tomorrow, No promo code is needed

  • Can they schedule a future connection date? Or it has to be immediately connected after signing up?

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