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Citi Prestige Credit Card: 300,000 Citi Rewards Points ($7,500 Spend in 60 Days), $350 First Year Fee (Save $350)

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Key Points:

  • $350 annual fee in the first year (save $350).
  • 300,000 Citi Rewards Points when you spend $7,500 on eligible purchases within 60 days from approval.
  • Points redeemable for $1,500 in gift cards, $1,150 profit after annual fee. (According to rwrds)
  • $20,000 minimum credit limit, $100,000 maximum.

Extra Perks:

  • 4th Night Free: Enjoy your 4th night free when you stay four consecutive nights at a huge range of hotels.
  • Luxury Escapes: Enjoy 10% off Limited Time Lux Exclusive hotel offers (up to $500) and international tours (up to $250) until 1 March 2023.
  • Priority Pass: Unlimited complimentary access to over 1,200 Priority Pass lounges around the world for you and one guest.

Edit: Spoke to Citi live chat, they state the hard requirement of income has been removed. I was told I would still be eligible for the points despite currently holding a Citi rewards card. Looks like they've removed the one promo a year cap for this card, YMMV of course.

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closed Comments

  • Quick question, if you sign up before end of 2022, can you use the benefits twice if you cancel before anniversary date as the reset date is on NYE?

    • If the T&Cs said "calendar year" instead anniversary year, then probably yes.

  • What is the best use of the 300k points? Gift cards or transfer to flybuys or other airline? 300k rewards point can be around 150k velocity points. Is this redemption any good?

    • +3

      150k velocity for $350 is very good value imo. Covers a return business class ticket to Japan on Singapore Airlines (edit: from Perth) excluding taxes and carrier charges. Better yet keep the points in your Citi account and wait till there's a transfer bonus - should be in May I think and get 15-25% more

  • +2

    Has anyone negotiated the $700 annual fee down in the past?

    I wouldn't mind keeping the card if the fee was in the $350 range but $700 is quite high.

    • +1

      Interested too. I think there were rules introduced that stop them from offering incentives if you threaten to leave but there's no harm in trying to get a reduction on chat.

      I was fully intending to cancel before renewal but there's way more than $700 value to be had, so if I can't get a reduction I'll probably pay it.

      • What are your key benefits? Priority pass and insurance?
        I ended up with this card and anz black and want to see what is best to keep.

        • +1

          Priority pass and the 4th night free - seems pretty unique to this card. PayAll is great too - however will be at a cost it seems from Oct 23 onwards.

          4th night free alone can make up the $700 over a year if used in full

          • @The Hobo: Thanks all!

          • +3

            @The Hobo:

            Priority pass and the 4th night free - seems pretty unique to this card. PayAll is great too - however will be at a cost it seems from Oct 23 onwards

            Yes but any ongoing Payall agreements you set up before that date will continue to be free.

            • @gadgetguy: You can only setup max of 2 years so it’s not unlimited period

              • @littlesoldier: Not quite.

                You can set up 2 year periods with start dates in the future. I have some set up to the next decade.

                • @gadgetguy: Ah thanks didn’t know you can set up future start date with 2 years end date from that start date

                • @gadgetguy: Next decade :D!
                  Does it work out to justify the $700 annual fee?

                  Quick maths:
                  Earn
                  20k pts by Payall x 12 months= 240000 pts ~ $1000 gift card
                  Spend
                  $700

                  Hence $300 lazy profit?

                  • @assarabbiya: How sure are people that 20k payall after Oct 2023 will not attract any fees? I guess worst case is to just cancel card if any fee but timing could mean we pay an additional $700 in AF?

  • Can someone please tell me how do I contact Citi via online chat? Seems like no such function in the app and their website was pretty average - log me out everytime when click on Online Chat.

    Just wanted to get their concierge number and got stuck at step one..

    Cheers.

    • I don't believe there is a mythical Concierge number any more, believe me i tried hard to find one.

      I think you now have to through the call centre and get transferred by them.

      • +2

        I called them twice, was given two numbers, none of them exists: 1800799299 / +61285203753. Both agents on chat and the phone tried hard, but no luck.
        Ended up with a promise from a "chat lady" to call me back when they find correct info. And the "phone guy" just hung up on me after a while. Brilliant Concierge service…

    • I keep getting logged out too.

  • Can I buy gift cards to cover 7.5k?

  • Luxury Transfer Service - anyone knows who the provider is?

    • +1

      Booked one to Melbourne Airport. The confirmation is from Hughes.

    • +2

      Just a note on this, you get one booking per calendar year. I booked for early January 2023 and was told that used up my booking for the calendar year of 2022, ie they count it as the date you booked it, not the travel date. She said they didn't have confirmation yet whether this offer would be renewed next year or not.

      • Thanks for this. How long you can booking your travel in advance?

    • I got a quote from Citi Prestige Concierge, airport transfer to Sydney Airport
      Mercedes people mover $90
      Levy and Christmas surcharge $44.50
      Total $134.50

      Any comments?

      • Wow, $44.5 surcharge. Is that on 25th Dec? I'm thinking book one on 26th. Probably surcharge as well.

      • Yes - which day is that for? I want to book for Dec 24!

        • 25th dec

      • I'm waiting for a quote but she said there would be an early morning (before 5am) surcharge.

  • +4

    I took up the 4th night free offer for a holiday next March, and was advised when booking that the free night would be reimbursed 6-8 weeks after the completed stay, but I just got an email during the week advising the credit was being processed and I have now received it back onto the card.

    Not sure why there was a change in policy, but it was a nice surprise.

    • How did you book it?? T&C's says it must be done via concierge but maybe it's not the case anymore

      • +7

        I booked it about 3 weeks ago, before the concierge team went MIA. The number i used was +61 2 7907 0814

        • +2

          This number is still working. Yay!

        • +1

          What websites does Citi Concierge use for the hotel prices? I got IHG Diamond elite status and am wanting to use my IHG membership for cheaper price/free room upgrades. Do we just give them our IHG membership over the phone? Happy to book it myself but heard it must be done via Concierge .

    • That’s awesome. Just checking that you have the Mastercard and not Visa? I read the t&c that Visa is immediate credit whereas MC had the 6-8 week wait.

    • -1

      I got this email too and wondering if they would claw it back if I need to cancel my booking due to a change of plans.

  • +2

    I paid $35,000 using payall and used another $3,000.
    I haven't received my first statement yet, but I checked with Citi and got the below response.


    We confirm that you have met the spend criteria on 27 October 2022.

    The 300,000 bonus Citi reward points will be credited to your rewards
    balance within 6-8 weeks of meeting the spend criteria.

    Your Citi Prestige card must remain open, in good standing and enroled
    in the Citi Rewards program for the bonus Citi reward points to be
    awarded.

    • How did you check with them - via the chat?

      How long after meeting the spend did you contact them to confirm?

      • In the citi account online, there is a menu called Messages. I sent a message through the menu, and got a reply just a day later.

        I contacted them a week after the spend criteria was met.

        I received the 300K bonus point when my first statement was generated.

  • +3

    Approved in late September
    Spent $7500 in Oct via Payall
    Confirmed I receive 307500 reward points today (upon 1st month statement received)

    • What is payall?

      • +1

        https://www1.citibank.com.au/offers-benefits/PayAll1

        In short, a way you can use your Citi credit card to pay someone’s bsb/account number without cash advance fee, and also earn rewards point per dollar spend

        • Can’t this be exploited? Ie pay $7.5 k to wife’s savings account via bsb and account number. Then transfer the funds to personal savings account and pay off the credit card and earn the points? Seems a bit trivial. Surely, there’s some sort of limitation or clause to prevent this.

          • +1

            @A female dog: From the terms you cannot use to pay yourself, but there’s no way for Citi to identify whether the money is paying to your family member.

            Besides, payall does charge a fee, only that they have currently extended the fee free period until Oct 2023 (but you can setup any future payment and those ones are fee free too)

            • @littlesoldier: Good to know. We just moved into our apartment and needed to purchase some furniture but it’ll only cost us about $3 k. I was struggling to come up with ways to meet the $7.5k requirement. I reckon we could use the payall feature to pay the remainder $4.5k to another bank account to meet min spend requirement. Has anyone else tried this method or transferred money to their spouse / partner?

              • +1

                @A female dog: Just read the thread and the linked thread. Covered many times.

  • Still get bonus if recently closed NAB CC?

    • +1

      Yes, I closed a NAB card on 30/09/2022 and still received bonus points on this card.

    • NAB CC has nothing to do with Citibank CC - and vice versa, even Citibank is now under Nab umbrella.

  • It’s been over 2 weeks since I’ve applied and it’s stuck on ‘pending for assessment’. I was told that it’s some backend error without an ETA. Did anyone else have this problem too and how long it took for it to get sorted?

    • Took me about four phone calls to get it resolved, about three weeks of mucking around. Eventually got the card. Next time ask for the direct line to the credit card team, saves a lot of time.

      • Is that the same as the verification team on 1800 807 138?

  • I use BPay to pay my rent, can we use citi card in a way that makes those payment eligible for the 7500 spend? What are the most popular ways (excluding gift cards) of reaching 7500 aud if you dont typically spend that much on credit cards?

    • +1

      Just use Allpay.

      • Thank you! Are there any fees for AllPay?

        • No fees until October 2023

      • +1

        Ha ha, PayAll

        • Has anyone tried using beemit to pay yourself or mates? I guess that would be the easiest way to earn points without spending isnt it?

  • I have cancelled a few other cards that I had before I applied for this one. How long does it usually take to show as "closed" for the old cards? It's been a week and I just requested a credit report and it still showing open. Don't want to apply with them still on my credit report as they have a combined 30k limit which may impact my acceptance.

    Amex was closed on Monday and Bank SA last week.

  • My application got approved the next day after uploading a payslip. Now I don't know what to spend $7.5k on :/ Just realised I cannot use PayAll to pay my landlord cause it's a private person account. Thinking about getting some of amazon/ebay/woolies gift cards…

    • +3

      who told you that you can't? as soon as it is "a bank account of the payee held with an Australian financial institution" -sure you can!

      • Oh thank you! I misunderstood and I thought it had to be a business account.

  • Note that this deal is expired on 31 Jan 2023 but the compliment Priority Pass membership is available only if you apply before 31 Dec 2022. Hence if you want to get the PP, best to apply now rather delay till Jan.

  • Anyone with the Prestige card can comment on how we can make use of the Concierge service aside from booking hotels?

    Also can we actually book our own 4-nights hotel stay and get Concierge to refund us 25% of costs? I had also joined the IHG One Rewards Diamond deal a few months back, and want to book through the IHG website for the free breakfast + room upgrades.

    • Would like to know this as well

    • +1

      I didn't ask directly so I don't have an exact answer, but I used this service and can confirm the booking is done through Expedia.

      I believe any bookings through 3rd party sites typically get excluded from hotel membership programs. You could try though

      • Thanks mate, I have emailed Concierge to ask if we can book it ourselves seeing as the IHG price is usually cheaper than Expedia. Hopefully they keep to their 48hrs response time.

      • +1

        called Citi Prestige Concierge and got the following advice
        - to utilise the 4th night free benefit, booking must be made via Citi Prestige Concierge (price based on Expedia)
        - Citi Prestige Concierge can also help book the hotel via membership programs but the 4th night free benefit won't apply to this type of booking.

        guess it's an either or situation here.

        • Hi mate what number did you call Citi Prestige Conciege?

  • -1

    Applied this morning, got approval email right after submitting docs. I also got that Pointhacks deal as well.

  • Just got approved :)

    Hopefully the card arrives soon!

  • -1

    Can anyone confirm they've gotten the points and used (at least some value of) PayAll to do it?

    If so, how long after meeting the spend did you get the points?

    Are the points indicated on that months statement?

    • Yes i have used 4K pay all, got points pretty much in a week after meeting spend criteria.

    • +1

      These are all answered in the thread.

  • Did anyone with a salary <70k get approved? Also when using Luxury Transfer does the driver check if you're the primary cardholder, or can you book it for family/friend who is not a cardholder? Thanks

    • +2

      Me. Just under 70k. They already removed the min income requirement. Applied, submitted docs immediately and approved within mins after that.

      • yeah it took over a week for them to decide to reject my application and I'm earning 70k as well. maybe because I already have an existing Citi Rewards card with a $29k limit :>)

        • I had a Citi Rewards card at the same time and got approved.

        • No T&C says you can’t have more than 1 Citi card at a time. Pretty much a game of luck as many people with higher salary were still rejected.

        • How did you get 29k credit approved on 70k income??

    • +3

      Luxury transfer they don't check anything. They just pickup and drop off. My driver was late by like 30 mins

      • +2

        Doesn't sound ideal for an airport service!

        • +1

          yes, that's bad service than Uber.

  • +1

    Pretty pissed at Citi right now, my card has been locked by security since Friday and nobody can help me unlock it. Waited for 2 hours on the phone and been waiting 3 days for a call back with no help.

    • Mine got locked too, did you manage to unlock it?

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