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Citi Prestige Credit Card: 300,000 Citi Rewards Points ($7,500 Spend in 60 Days), $350 First Year Fee (Save $350)

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Key Points:

  • $350 annual fee in the first year (save $350).
  • 300,000 Citi Rewards Points when you spend $7,500 on eligible purchases within 60 days from approval.
  • Points redeemable for $1,500 in gift cards, $1,150 profit after annual fee. (According to rwrds)
  • $20,000 minimum credit limit, $100,000 maximum.

Extra Perks:

  • 4th Night Free: Enjoy your 4th night free when you stay four consecutive nights at a huge range of hotels.
  • Luxury Escapes: Enjoy 10% off Limited Time Lux Exclusive hotel offers (up to $500) and international tours (up to $250) until 1 March 2023.
  • Priority Pass: Unlimited complimentary access to over 1,200 Priority Pass lounges around the world for you and one guest.

Edit: Spoke to Citi live chat, they state the hard requirement of income has been removed. I was told I would still be eligible for the points despite currently holding a Citi rewards card. Looks like they've removed the one promo a year cap for this card, YMMV of course.

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closed Comments

    • Any thoughts on what might have triggered the lock?

      • +1

        Needed more evidence post application even though it was already approved and I had been using it for 3 weeks, might have been triggered by too much spending as others have pointed out. Was a PITA, took over a week to get it unlocked and waiting hours on call for them to answer.

  • +1

    Received my 300K points. Was very quick, came as a pleasant surprise. Now what to redeem that for?

    • Any ideas? Still can’t work out what to use it for

      • I've claimed 2x$500 WoW giftcard.

  • Is anyone keeping this for the insurance?

    • Maybe keep this for Priority pass, 20k points per month when using Payall, and other benefits like the 4th night free, luxury transfer,…

      • Thanks Hawkeye.
        Some good benefits. Am holding this plus the ANZ FF Black. Seems this is the better one to keep.

    • The insurance looks pretty bad on this one. I saw medical cover is limited to like $150 a day?

      Edit: I'm keeping it for priority pass though

      • Thanks mate. I will compare the westpac platinum and the ANZ Black. Can only keep one of the bigger cards.

      • Does priority pass expire if you close the prestige card?

  • Would we get the half annual fee oof $350 refunded pro rata if we close the card now?

    • Did you just only hold this for 2-3 months? You should get more than half.

      • +1

        Yes but we only pay haft the annual fee in the first year, so pro rata refund should be calculated on that amount.

        • 3 months would be around $262.5 back
          ie. 350 - (350/12*3)

      • At least 2 people got the full amount from ANZ for their card. (Me being one of them)

  • Citibank application has been the worse I’ve ever experienced for any bank. 3 weeks after submitting my application and multiple phone calls and still waiting

    • Mine was approved within a few hours. Seems there's some vastly varying experiences.

  • Anybody who has tried to get the bonus twice? Just received the bonus and closed the account but thinking I might apply for another one since there doesn't seem to be the usual waiting period in the terms.

    • Not a bad idea - worth a shot, though they may just reject your application.

    • Just wondering if you tried and is successful?

  • Got the points from the first statement. Does anyone know how to spend the points in the app? or does it have to be via a website

    • Spend is only via web, at least I've not found a way in the app.

  • My card shipped on Monday apparently, how long are ppl waiting for their card to arrive? Anyone in WA?

    • +1

      Perth here. 2 business days. approved last Thursday, posted on Friday and received on Monday. ANZ card arrived 1 day later.

  • +1

    Mine took 7 days to arrive in Perth

  • Applied today and now waiting for approval. Hopefully it will be provided

    • Approval received this afternoon.

  • What is everyone doing with their 300K points besides gift cards? Anyone doing business class flights?

    • +3

      I think redeeming FF is the best if you plan to fly every year (especially during peak season). It gives 120k KF which would be enough for 3 returned eco tickets in my case.

    • +2

      Redeem to KF for business flights. Lots of availability. 120k is most of a 1 way business trip to Europe.

      • +1

        Kf would be the best redemption…but only if u fly within 3yrs

        If your stockpiling for kf for later (like i do), transfer to virgin first since no expiry

  • anyone had their card restricted? Mine got locked after spending spree on Black Friday. Wondering if it’s easy to get it unlocked again. Gotta wait till Monday I guess but a bit annoying as having to put my purchases on another card

    • Always been an issue with Citi and Virgin money unfortunately.

      • Thanks yea called them up to sort it today. Bit annoying but what can we do.

  • Applied this morning, called hotline to follow up to confirm if everything OK on their end and if need any further info to potentially expedite the approval process, was told the application is with the decision making team. Hopefully quick turn around on this as have a lot of expenses coming up in the next few weeks which could contribute to meet the spend requirements.

    • Have you got approval and how long does it take?

      • Yep, was approved pretty quickly (within a couple of days) just ring to follow up on your application.

        Used PayAll to pay off my car loan to meet the min spend requirements lol.

  • Does anyone know how long they will credit the bonus points? Done $7.7K on first statement and only got 6600 points.

    • +1

      I'm guessing 1.1k worth of ineligible transactions?

      • probably, thanks for the reply :)

        • use beemit / or zipay when beemit isn't supported by the merchant to make the spend dollars eligible in the future.

          • @JohnSy: Zippay charges $2.50 per bpay transaction though.

    • +3

      Completed the required spending 2 weeks back. Just got my 1st statement and also the 300K bonus points. Note that I don't see the 300k in the statement, only in the app.

      • Wow that's quick turnaround time from Citi

      • How long did it take to get 300k points after the first statement?

        I just received my first statement but can't see 300k points from the app. Paid $15k travel expense to my friend via PayAll

        • +1

          My points appeared on the app within a day of the first statement.

          • @BellaWii: I can see the sign up bonus now. Thanks

            • @tc423: how long did they credit you bonus points? I spent 4k and payall 4k. Didn't see the points after two weeks yet. Wondering weather they recognize those 4k payall transactions.

              • @leski: You have received your statement?

  • I tried linking to kogan in order to test the pay with points option. But with my calculation, it's closer to $1250 instead of just redeeming $1500 in gift cards through citi.

  • Any idea if we can make instant payments with PayAll feature? As of now, it schedules them after 1 week!

  • Got the bonus pts after the first statement cycle. Very nice, Citi. 👏🏻

    • Nice! Did you use PayAll to get your points?

      • Yup, PayAll worked definitely because my normal day-to-day charges didn't hit the threshold.

  • Got my points and tried to close the card, however online support advises there is no pro rata refund offer on my account hence there will be no annual fee refund at all. Anyone else have the same situation?

    • Try a different CS

    • Aby update here?

  • Okay, so the Concierge service for the complimentary Luxury Transfer Service is a joke. Tried calling their Citi customer help, but all phone numbers given are inactive. Phone number in T&Cs don't work either.

    Anyone gotten this to work? Will be planning to use the 4th night free feature soon too.

    • Both me and my partner used it. They just have one person attending calls so keep trying every few mins until you get through.

      Don't forget to ask for the quote for transfer service. If it exceeds $100 you will need to pay the difference.

      • Thanks for that. What was the number that you called?

        • +3

          +61 2 7907 0814

    • Does their concierge service even exist? I've wasted so many hours (literally) trying to get a hold of someone, decided to cancel my trip with all the issues I've had with the card being locked + I couldn't get a hold of someone.

  • +11

    FYI card holders, says targetted, but worked for me as a MC Prestige holder.

    3 Months Free Amazon Prime Membership (New-Members) or $15 Gift Card for Existing Citi Mastercard Cardholders

    https://www.ozbargain.com.au/node/730575

    • Thank you

  • My husband has received his card and put me as an additional card holder. Anyone know if I apply for it myself, would I still be eligible for points?

    • yes.

  • Citi confirmed no availability for airport pick-up on 1st Jan @4pm.

  • I noticed I earned points on Council rate payments. I thought it was excluded because it is a government body.

    • Interesting, I'm trying to use beemit to earn points on my council rates and keep getting an internal server error.

      Would save a lot of trouble if I could just earn points normally!

      • +1

        Got the same error with Beem and they haven't been able to fix it. Hopefully they can fix it before the next round of govt bills are due. Still would be nice to know if council rates, water rates, land tax and school fees earn reward points from people's experience.

        • +1

          I was getting something went wrong message and Beem it asked to delete and reinstall the app. Interestingly that solved the issue.

          • +1

            @Markoner: Thanks, it worked! Deleted and reinstalled the app and was able to pay a Sydney Water bill using Bpay.

  • When it comes to meeting the spend, does anyone know if it's $7500 of total spend, or 7500 points? I've spent nearly $8k on the card, but because some of those purchases were for council rates, I only have about 4500 points. Will I get my bonus points?

    I tried asking Citi over the phone and they said I should be fine, but I don't really trust that the person on the phone knew what they're talking about, considering it took ten minutes to convince them that the card I have even exists.

    • +1

      $1=1 point is the lowest tier conversion on this card fyi. Guessing your missing 3000 points is indicative that the spend did not count as "point eligible", so probably not contributing to your 7.5k spend. Should use Beem It for all bpay or Payall to make sure your spend counts towards the bonus.

      I wouldn't trust these guys either, they were quite uninformed about some card features like the luxury transfer/concierge feature.

      OR get it in writing I guess.

      • +4

        I was afraid of this. Thanks for the reply.

        EDIT: Woah! Just checked my account and the bonus points have been paid out!
        So, for others: just spending $7500 on anything seems to meet the requirement, even if some things don't earn points.

  • Has anyone tried to switch to Qantas points after receiving the 300k bonus? I'd love to be earning QF points but lower annual fee and more velocity points make the initial Qantas sign-up far less attractive.

    • This is for Citi Rewards point

      For Qantas point, apply for this

      • Thanks Tim, I understand you can apply for 1 or the other. I'm wondering if it is possible to switch between earning types midway through the year.

  • Does anyone know when this expires?

    • +1

      See date above - just under "Report"

      • Thank you, missed that.

  • Got denied as a majority sole trader (part time employee) in a respectable field. Does anyone know how to contact them for re-assessment?

  • -2

    Has anyone who has applied recently been sent the approval email with the following:

    *Citi PayAll Fee

    A fee of 2% of the amount of the CitiPayAll payment is payable and is debited to your Account each time a Citi PayAll payment is made.*

    So does the 0% fee as stated on their website trump this email?

  • +1

    Dear Reveen,

    We are writing to let you know that your existing Citi Prestige Card benefits have been renewed until 31 December 2023. The benefits that currently apply to your Citi Prestige Card will remain the same.

    The following benefits have been renewed:

    • 4th night free when you stay four consecutive nights at a range of hotels.

    • Priority Pass Membership with unlimited lounge visits for you and a guest.

    • A Luxury Transfer up to the value of $100 in selected cities across Australia, available 24/7.

    You can review a summary of these benefits in the Terms and Conditions available at www1.citibank.com.au/prestige-benefits/terms.

    If you would like further information or to redeem your Citi Prestige Card benefits, please contact Citi Prestige Concierge at 1800 782 948, available 24/7 and we'd be happy to help.

    Yours sincerely,

    The Customer Service Team

  • Nice, got my points 1 day after statement.

    I'm thinking to convert all to woolies giftcards. Usually flight redemptions are poor for me as I like flying economy and flying jetstar during sales is so much better value (and pay cash). Whereas this is $1500 of woolies gift cards, ie. as close to cash as you can get. Hard to beat.

    • I did a split between amazon, Apple and woolies.

  • +1

    Do the 300k bonus points show up on your first statement? Because mine aren't there despite meeting the spend.

    • +1

      Mine was showup in app few days after 1st statement.

  • +1

    Applied when this deal first came out, took about 4-5 weeks to get approved despite being a relatively high income earner.

  • I got my first statement this morning, but still didn't receice bonus rewards point

    • Points will appear on the app, give it a day or so.

      • Just received, great!

  • +3

    Just used the Priority Pass for the first time, Marhaba lounge in Melbourne. All done in the app, very easy. Didn't need to produce my card.

    • Nice. So do you have to pay for everything in the lounge or do you get a credit there also?

      • +1

        Everything in the lounge is included.

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