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nbn Superfast 250/25Mbps $90/Month, Ultrafast 1000/50Mbps $130/Month for 6 Months (FTTP, HFC & New Customers Only) @ Telstra

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Not the biggest fan of Telstra but can try Superfast 250/25Mbps $90/month for 6 months and see if you like it enough to continue at $140/month.

Ultrafast 1000/50Mbps $130/month for 6 months. Continues at $180/month.

No lock-in contracts.
Home phone landline calls included.
Modem/router with 4G backup included (Cancelling before 24 months incurs a $9 per month remaining cost - up to $216).
International calls included to 13 countries.
Free 3 months Binge standard (new Binge customers).

FTTP cancellation isn't done automatically. Call your existing ISP to cancel.

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      • Never been with Telstra but took 30 over minutes to queue on superloop tech support call, which cause by their network issue even while their dashboard monitoring said everything is normal

        • +1

          Superloop, Usually 15min wait for me in the past but I don't care if I have to wait 45min because superloop tech support is in Australia and they're very good at their job.
          Telstra support can barely speak English.

        • +1

          I've waited as long as 2 hours with Telstra for them to tell me to restart my router. After that, they concluded there was an area fault. Additionally, their English is often hard to understand.

  • hey, where did you find all these upload/download figures? It is super unclear on their website for the actual speed. it only says good for number of ppl family. There are lack of transparency.

    • +1

      Superfast is the name of 250/25Mbps and Ultrafast is the name of 1000/50Mbps. The Telstra speed add-ons page says Superfast has 230Mbps typical download speeds and Ultrafast has 700Mbps typical download speeds (7pm-11pm). The actual speed depends on your hardware, the use of Wi-Fi 5, Wi-Fi 6, Ethernet and so on.

      Download and upload figures are from nbn wholesale docs and ISP plan links.

      12/1
      25/5
      25/10
      50/20
      75/20
      100/20
      100/40
      250/25
      250/100
      500/200
      1000/50
      1000/400

  • I'm on telstra at the moment with 100/40.. The only problem with trying out their super and ultra speed plans is that if I won't be able to move back to 100/40, the only option will be 100/20..which is stupid imho

  • +5

    $180 regular price. Telstra's a joke.

    • I remember when cable first came out in 1997, they were charging $65 a month and I thought that was super expensive at the time (about double what a typical dial-up connection was). But $180 for internet is insane.

    • It might not be Telstra. Apparently NBN charges the RSPs a ton. Telstra has said that NBN is barely profitable for them. Still crazy expensive though but fault likely lies elsewhere

      • Only Telstra has a regular price of $180 a month. Everyone else is under $150 a month.

        • +1

          Guess we know how they’re trying to make NBN profitable then

  • +4

    Why would anyone support Telstra in the NBN age? Plenty of other options out there that are cheaper and better (ABB, Superloop et al.)

    • -4

      Telstra's faster?

      • +7

        They're not really though. I think the vast majority of this is perception. I am currently with ABB on 1000/50 FTTP and get 945/47 on speed tests any time of the day. Its also $31 per month cheaper than Telstra's regular price ($149 vs $180).

        Telstra certainly has the scale so that NBN CVC issues can be managed easier. They're also likely to have ultra light users that subsidise the CVC pool to the benefit of higher bandwidth users. However, any challenger RSP worth their salt would be equal to or better than Telstra in CVC and every other respect.

    • Its ok Telstra basically owns half of NBN now via InfraCo… so much for a purely decentralised service.

  • +4

    Dont get trapped into Telstra expensive nbn contract

  • +5

    Negging due to mandatory modem purchase required.

    • +1

      It is possible to not get the modem. You have to contact them. When I signed up to Telstra, it had been several days, so I called to ask why I wasn't connected yet. They talked me through the sign up process again and asked if I wanted the modem.

      In my case, I used their 30 day satisfaction guarantee, and wanted the modem. It still works in 4G mode over a year after I left Telstra. It is speed capped, but for checking email and text websites, it works fine.

  • Big warning. I signed up to this for the 6 month deal. Yes I had to buy the pointless modem but the big warning is they still charged me a connection fee. Signed up online and took ages to get it rectified. Couldn’t even give me a proper apology when I finally got a credit. Also, It took two weeks to churn from another provider! They don’t tell you this before you a n up. Service does works well btw with consistent 100mb peak time speeds.

  • +2

    Home phone landline calls included

    "What a wonder inclusion"……said no one since 2015.

  • +2

    Company with the most appalling customer service on this planet.

    • I agree with that. And hence the opening statement :)

  • With HFC I'm hitting 959mbps off-peak and 700-800mbps peak for the last 15 days since I have ported over….

    Took me 6 weeks to port over though…

  • $180 after 6 months for gigabit is hilarious.

    • I'd pay it if the 4G backup was 5G and uncapped.

      Alas, it's capped 4G at 12/1

      (NBN cable got damaged 2x in 3 years with total of 8 weeks downtime. Thanks South East Water)

      • 4G is capped @ 24/2.

  • +3

    I was getting faster speed with cable paying 20 dollars less a month , now I've been forced to go on NBN paying more for less speed . What a great country we live in, was literally forced to go on a more expensive plan, how is my internet worse now then it was 10 years ago?, sometimes the greed of these corporations and these companies really knows no bounds.

    • You're confusing Telstra with NBN and the country at large. You could get cheaper with NBN. You could get faster. Superloop are currently offering new customers $75/mo for 250Mb down. Some TPG group existing customers are getting gigabit for $60/mo.

      I'm currently getting a free month of gigabit with Aussie. I've had over a year of free internet on NBN using various free offers and satisfaction guarantees. What a great country we live in.

      • Well I am pretty sure you can get 250 mb from fttn or fttc that's only for fftp I get 70 mbs on a good day and I know there are people who are getting even lower speeds, the joke that just won't end .

        • FTTN is terrible, but there are options, albeit expensive or inconvenient ones, to fixing that. If you want to go cheap, Exetel have $50/mo for 50Mb. Or you can go $72-75 for 100Mb. No great deals on 100 right now. Still various satisfaction guarantee free options though.

        • ABB 250/25 always exceed this in speed tests on HFC (Even 7pm). Maybe you should blame your ISP? What is your sync speed (If on FTTC/FTTN)?

  • Can’t get this deal for FTTC?

    • +1

      No. NBN won't supply these speeds to FTTC.

  • Anyone know if I can reuse my Telstra NBN modem (just modem, I use my own router) if I move to Superloop or would I need to buy a new modem?

    • You can reuse the Telstra modem. Do you have FTTN, FTTB?

  • +1

    Don't care how good a deal Telstra offer, they're not getting my money to deal with their awful call centres, and world leading poor quality of customer service.

  • 180$ FTTP rip

  • Gotta wait for aussiebroardband get on this train

  • signed teh 250/25 plan, and got the 1st bill showing $120 not $90. Wasting almost 1 hour on the phone trying to sort out……

  • My father has been a customer with Telstra since early 2000s always paying for high speed internet
    Currently he has 100Mbps/40Mbps paying $110 and has FTTP

    I did some research and seen other companies offer 200-250Mbps/20-50Mbps for prices around $99-120

    I got in contact with Telstra asking if they could match or do a similar deal to its competitors and they shamefully kept trying to upsale to their $140 plan!

    Don't see or understand why they cannot match or do similar pricing to its competitors, they actually might gain some customers instead of losing more

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