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$50/Mth Credit for 12 Months on $115 XL 180GB 5G Plan (Was $115/Mth, Now $65/Mth for 12 Months) @ Telstra

2370
$50/Mth Credit for 12 Months on $115 XL 180GB 5G Plan (Was $115/Mth, Now $65/Mth for 12 Months) @ Telstra
Go to Deal
b3au on 16/10/2020 - 10:47 telstra.com.au (6187 clicks)
Last edited 08/11/2020 - 11:49 by 1 other user

Available when buying a phone or as a SIM only plan on it's own. As with all other Telstra plans, it's month to month so you can leave (paying out any device repayments if you bought a phone from Telstra) or change plans once a month at any time without penalty

Extra Large
180GB
Was $115 per month.
Now $65 per month.
$50/mth credit for 12 months.

Save up to $600
Get $50/mth bill credit for 12 months. Offer ends 16/11/20.
Credit applies each month you stay connected for 12 months.

Offer extended to 23/11/20

Mobile Mobile Phone SIM Card SIM Only Mobile Plan

Related Stores

Telstra
Telstra

closed Comments

    • bargrin on 19/10/2020 - 19:02
      +3

      See here but let us know if it works out:

      https://files.ozbargain.com.au/upload/1246/83748/cc928868-94…

      • T-man on 19/10/2020 - 19:37

        Thanks, I will chase on this until they credit the points.

        • Modesty on 19/10/2020 - 20:50

          Yeah, they removed it. Let me know if you got the bonus points and how you deal with telstra for that?

          • butterbuts on 20/10/2020 - 08:59

            @Modesty: That is very sneaky of them. Was there yesterday but not today. I am owed 85,000 points (20,000 for NBN plan, 20,000 for the initial cutover to their new system and now the XL plan 45,000) and am going through facebook messenger to get them (no chat works for me on PC or on mobile).

          • T-man on 20/10/2020 - 09:12

            @Modesty: This is what they replied to me:

            “ Thank you regarding your Telstra pts it will be automatically applied on the account within 15 days after activation or switching plan. You will be notified via sms once Telstra pts added on your account. Would that be all for today?”

            I’ll contact them again in Nov if the points are not added.

  • dann on 19/10/2020 - 20:20

    Does this plan include Telstra One Number for Apple Watch? Have heard reference to it with this plan but can't see anything on the site referencing this.

    • cloudie9 on 19/10/2020 - 20:42
      +1

      There is.

    • b3au on 19/10/2020 - 21:03
      +1

      Yes it’s eligible - an extra $5/month on top

  • Budgetcuts on 20/10/2020 - 08:40

    Hi

    I can confirm live chat are upgrading plans and waiving ETCs.

    I just signed up ( 2 months ago) to the JBHIFI 12 x month $99 per month, 150GB Unlimited calls and text plan.

    Requested to be upgraded to the new XL plan. Got my $500 + ETC fee waived and plan upgraded to the XL.

    Telstra app has updated and showing me on the new XL plan with 180GB, and no more JBHIFI showing up.

    Gotta try now for the 45000 bonus points.

    Telstra you are legends! Also thanks to Ozb community for awareness of this deal.

    • Modesty on 20/10/2020 - 08:53

      Bonus telstra points are not showing in the plan details now?

      • Budgetcuts on 20/10/2020 - 09:02

        No, they removed it. But there are screenshots about which show it written in.

        • butterbuts on 20/10/2020 - 09:03

          Yeah I took one yesterday and raised it with them as they owe me 85,000 now.

    • ricky93 on 20/10/2020 - 09:12

      Did you upgraded today? Did you talk to agent via message telstra in the app or 7x24 live chat on website?
      I tried a couple of time over the weekend using message telstra, feel like they can see the history of message…

      • Budgetcuts on 20/10/2020 - 09:16

        Yesterday.

        24x7 live chat.

        Keep trying and be nice about it.

        • ricky93 on 20/10/2020 - 09:17

          I always get message said 'We have no agents available to assist in Telstra 24x7 Live Chat.', should i just keep refreshing?
          Thanks

          • Budgetcuts on 20/10/2020 - 09:20

            @ricky93: Something wrong there. They definitely have agents. Try a different browser on a pc, or try through your Telstra app.

    • Whatisthatvelvet on 20/10/2020 - 09:30

      I gotta try again.
      I've had no luck so far

      • ricky93 on 20/10/2020 - 09:32

        Are you using Telstra 24x7 Live Chat? How to get a human consultant?

        • Whatisthatvelvet on 20/10/2020 - 10:05

          Yeah on the app. Just been saying "change plan" on the bot and waiting for a person to respond. It's been slow going previous times tho

    • Ash-Say on 28/10/2020 - 17:24

      Did you do via chat or through App?

  • Budgetcuts on 20/10/2020 - 09:09

    Nice.
    Ill try for it this afternoon.
    Not too fussed if it doesn't come through, correct me if I'm wrong but Telstra points aren't worth much..

    • butterbuts on 20/10/2020 - 09:15

      Depends on whether you got a device through them and how much you spend/if you got other bonus points. Once they give me the 85,000 they owe me, I'll have 115,000 which can get you buds live, buds+ and almost Airpods Pro. I used points from my s10 5G and the bonus 50,000 for direct debit to get the buds + a few months back.

      • Budgetcuts on 20/10/2020 - 09:16

        Ah okay I see.

        I hope you get them!

    • T-man on 20/10/2020 - 09:21

      45000 worth 2 months plan fee (42000) ~ $230 normal price ($130 discounted), still 3000 points left.

  • ricky93 on 20/10/2020 - 10:44

    Got confirmed by Live Chat that my early termination fee will be waived once it reflects the bill.
    on upgrade page, i saw 45,000 bonus point mentioned. Fingers crossed!

    • aussie-bargainz on 20/10/2020 - 15:40

      Cheers Ricky. Going to give this ago as my app also says $0 change cost.

    • wordsmith on 20/10/2020 - 15:52

      What plan were you on before the move to XL plan?

      • ricky93 on 20/10/2020 - 15:59

        JB hifi $99 + 400 GC + $10 credit, signed up last saturday

        • wordsmith on 20/10/2020 - 16:07

          Thanks, what argument did you have to use to get the ETC waived, none that I supplied seemed to work.

          • ricky93 on 20/10/2020 - 17:37

            @wordsmith: I tried a few times since Sunday, just told them I want to upgrade my plan

            • wordsmith on 20/10/2020 - 17:55

              @ricky93: Lovely, tried the same, and every agent kept saying you can upgrade but pay ETC

    • Munki on 20/10/2020 - 16:46

      Some are saying the next email you get indicates the ECT fee…

      • ricky93 on 20/10/2020 - 17:23

        Yes, I got that email, too. But I've confirmed with Live chat that my ETC will be fully wavied before I did that.

        • Munki on 20/10/2020 - 17:26

          Cheers. Trying to get someone on chat, but man it's taking forever…

        • Munki on 20/10/2020 - 18:21

          Did you get your email with your Order Estimate? I just got it and mine doesn't mention fees at all. It seems my order had already been processed.

          • ricky93 on 20/10/2020 - 18:27

            @Munki: Yes, mine has a plan contract cancellation fee. Not sure if I need to chat to them now or wait for the bill

            • Munki on 20/10/2020 - 18:38

              @ricky93: Chat rep told me since I was on sim only plan, I shouldn't get ETC fees, and it looks like I didn't get charged any either…

              Just confirming cause I got the $65 per month with the Huawei p30 in May.

  • Munki on 20/10/2020 - 16:46

    How many went through the upgrade process through the app and not with an agent over chat and did not get an ECT charge?

    • Budgetcuts on 20/10/2020 - 17:11

      When upgrading, app says $0, however when next bill comes, it shows up with the ETC.

      You need to speak to live chat and get the $0 ETC fee waived first, then get them to process plan for you.

      • wordsmith on 20/10/2020 - 17:25

        The step of speaking with live chat did not work out for me, they didn't waive ETC .

        • Munki on 20/10/2020 - 18:04

          You tried cancelling the order, or are you gonna keep trying to get an agent to waive it for you? My first try looks like a no go too.

          • wordsmith on 20/10/2020 - 21:49

            @Munki: Requested upgrades first, and then cancellation, eventually went ahead with cancellation this morning.

      • Munki on 20/10/2020 - 17:30

        Yep. Cheers. Trying to get someone on chat. Not even loading on my Telstra app…

  • notstingy on 20/10/2020 - 19:17
    +1

    Felt like wasted my time, tried and no-go. Been told ETCs apply for any changes, even re-contract. Somebody there is not stupid, and eventually caught up with a wave of people chatting them up for changeovers with waived ETCs. What's next?…

  • PeppaCat on 21/10/2020 - 14:32

    for anyone who switch to this plan and get the latest bill, did you get the credit applied? I was charged for plan fee for next month, but no credit was applied. And telstra told me that the credit will be applied on next bill. But they also confirmed whenever you change plan, the credit will end stopped. So it means you’ll always lose one month credit $50 if you change plan, as monthly fee always charged 1 month before credit applied.

  • Rakddon on 23/10/2020 - 15:37

    So from reading there are some people who have been successful in getting the ETCs waived while others no.
    No real confirmation once done via app or live chat.

    Can anyone who has done it confirm and provide screenshots?

  • Munki on 23/10/2020 - 17:21

    Some people are saying ETC appears in their email from Telstra (the second/third email you get from them) with a PDF highlighting your cost estimates (email titled: Here's an estimate for your order).

    When I received mine, it never had that on the PDF. I read it line for line and could not see any mentions of fees. Can anybody confirm if they have an entry for ETC fee in this PDF?

    I know @ricky93 mentioned they had that in their email, but just want to see how many others also had that.

    I was originally on the JB plan where you got a free Huawei P30 on the $65 per month plan for 12 months.

    Chat rep told me that since my "plan" was a SIM only plan, there shouldn't be an ETC with the "upgrade". So yeah I'm not sure now until I see my first bill.

    Edit: Should note that I initiated and went through the upgrade process myself via their website. There were no mentions of ETCs during that process either.

    • Whatisthatvelvet on 23/10/2020 - 17:29
      +1

      Yeah I have the ETC mentioned on that email.

      Am on the exact same plan/deal as you.

      • Munki on 23/10/2020 - 17:45

        Cheers. Weird that we're on the same plan/deal and mine didn't show the ETC.

    • LeoSpaceman on 29/10/2020 - 10:27

      If the upgrade is visible on the app, does this mean I'm in the clear? I haven't received the 3rd email but see now I'm on a month to month XL plan…

      • Munki on 29/10/2020 - 10:32

        I genuinely have no idea man. It seems to be very inconsistent. I did notice that when I checked my plan details prior to upgrading, it didn't have details on contract expiration or anything, so not sure what was going on with it.

        • LeoSpaceman on 29/10/2020 - 10:35

          Very inconsistent - mine very clearly stated that I was on the JB-HiFi $99 plan expiring in October 2021. What's going on with your systems and processes Telstra?!

          Happy if it means us OzBargainers will get some extra value!

        • chihaeru on 29/10/2020 - 13:37
          +3

          If it's anything like my case, where I had no mention of ETCs, contract expiration etc, you won't get the ETC fee until you see it on your next bill. For me I was already halfway through the month and when I got my bill, the ETC of $393 was tacked onto it. Luckily I had chat history with Telstra to prove that someone told me it'd be waived, and I got it waived from the bill completely. The chat rep did mention that all JB HiFi plans will incur the ETC however, the system automatically flags it I guess when you change plan, and you won't know about it until you get the first bill.

          • Munki on 29/10/2020 - 15:58
            +1

            @chihaeru: I have a chat log of the rep telling me that I shouldn't incur an exit fee cause I was apparently on a SIM only plan. I'm going to have to argue that angle then, since I never pressed them to waive the fee technically…But thanks for letting us know!

            • chihaeru on 29/10/2020 - 16:00
              +2

              @Munki: Neither did I, I just asked if there would be one and the rep said there wouldn't be a fee (technically didn't say it would be waived, but it's implied I guess), that was enough for them. I should note, I did it through the chat app, and not through the weird messaging system they have on their website. Good luck if you do incur the ETC and have to have it removed, it took me a good hour or so to finally get a chat reply, but it worked out in the end.

              • LeoSpaceman on 29/10/2020 - 16:05

                @chihaeru: Thanks for the tip @chihaeru - I'm in the same boat as you as I confirmed with them that there wouldn't be any ETCs and made a point of saving the chat log and getting a reference number. Hopefully that'll work for me.

                The new messaging system sucks. The 24x7 chat set-up was much better as it's clear when someone is available as opposed to casting your question out into the ether and having to check back in every couple of minutes to see if someone has picked it up.

              • Munki on 29/10/2020 - 16:12

                @chihaeru: Chat app? You mean the My Telstra App? My "Message Telstra" doesn't load when I go into it…

                • chihaeru on 29/10/2020 - 16:13

                  @Munki: Yeah sorry I meant the chat section in the new Telstra app, if you have any adblockers on you'll need to disable it to get chat loading properly. At least I did, anyway.

                  • Munki on 29/10/2020 - 16:26

                    @chihaeru: No adblockers or VPNs. Mine just gets stuck "Loading…"

  • ikdo on 25/10/2020 - 18:35

    I wonder if there is any possibility of Telstra applying a credit for the other BYO plans.

  • nightelves on 25/10/2020 - 18:47

    Can this 5G be used as a substitute for home internet?

    • techlead on 25/10/2020 - 18:52

      You can, as long as you keep to the 180GB allowance, which isn't much for home internet, I consistently use more than 3TB.

      • nightelves on 25/10/2020 - 18:55

        But how is the speed because Optus NBN is pretty shite

        • techlead on 25/10/2020 - 21:21

          if your NBN speed is slow, its usually due to the infrastructure, eg, if you had Optus cable before, you might have slow speeds because Optus didn't upgrade it so, its congested. Unfortunately, it will be slow for you with any NBN provider, until NBN co upgrades it.

  • techlead on 25/10/2020 - 18:51
    -2

    Who uses so much data? I have 35GB and I struggle to come close even with working from home. I have unlimited NBN100 at home though and use more than 3TB each month, but can't use so much mobile data.

  • Mitch889 on 25/10/2020 - 19:20
    +1

    Was paying $65pm for 80GB with 5G, now paying the same for 180GB, very happy!

    I’ve managed to keep a few $5 data share SIMs around too, one in the iPad and one in a hotspot. Don’t need the amount of data right now with Melbourne restrictions, but handy if we ever get out of lockdown.

    Was on the $199 plan for ages (started at 35GB about four years ago, was at 160GB when I left) which was great value when paired with an 512GB iPhone (no extra $) and using the overseas data/calls a lot. With that off the table for the foreseeable future, nice to be down to this amount per month.

    • yty1997628 on 25/10/2020 - 19:32

      Hi there, i saw only 100mb data can be shared in $5 data share sim. Am i misunderstanding?

    • SevenSmurfs on 15/11/2020 - 11:04

      Oh what! To clarify, I can just buy a $5 Telstra data share sim and put it into my iPad and have access to my 180gb?

      • Mitch889 on 15/11/2020 - 19:54

        Yep! I’ve had a data share SIM in my iPad for many years on Telstra.

        • T-man on 15/11/2020 - 21:36

          Do they still sell data share sim? I can’t find on their website.

          • Mitch889 on 16/11/2020 - 07:55

            @T-man: As I recall I had to be on a small business plan for it (have been for five years).

            Whether they still order new ones I’m not 100% sure, you’d have to live chat them.

  • StonedWizard on 25/10/2020 - 22:58

    Signed up through the app and it doesn’t mention ETC. I’ll make a complaint with Telstra if there is.

    Not a bad deal as it’s much more data, 5G and for $6 more a month.

    • chihaeru on 26/10/2020 - 09:59

      Just checked my Telstra app, latest bill that comes out today is $520, about $400 more than usual. When the PDF bill is processed I guess I'm going to spend some time getting it rectified with chat support, as they claimed I wouldn't be hit with any fee. Fun day ahead.

      • Rakddon on 15/11/2020 - 11:33

        Any update?

        • chihaeru on 15/11/2020 - 12:06

          I managed to get them to waive the ETC fee, as previously they told me in chat that it would be waived. Took a bit to get through to them again for it but it was all sorted fairly easily.

  • TomGum on 27/10/2020 - 12:35

    Anyone using this plan in a 4g modem? Any issues using it in a modem?

  • ozyack on 27/10/2020 - 23:56
    +1

    I have just had the reply below from Telstra live chat and I was only asking if the ETC would be removed if I was to sign up for it, not that I have already signed up for anything yet. He insisted it wouldn't be waived, then I told him there's a bunch of people who got it waived, and his reply to me was:

    "I understand that ozyack but that has been raised to us by JB HI-FI Team. We were advice that they are seeing customers who have recently taken up a contract with JB Hi-Fi (to receive a $500 gift voucher) contacting Telstra to take up the $50/12mth credit offer on the $115 XL plan. We were advice not to wave ETC's for JB Hi-Fi customer's."

    Beware of this when considering to upgrade via self service. Anyone who still manages to get the ETC waived after this, please share it with us.

    • faze on 28/10/2020 - 00:55
      +1

      Yep tried a few times over the past few days and no luck whatsoever.

    • LeoSpaceman on 28/10/2020 - 14:02

      So I was getting impatient with Telstra Chat so lodged the order via the app itself. It hasn't said anything about ETCs etc. (I'm on JB $99) and I've just received an email from Telstra saying:

      Thank you for placing your order with Telstra. We'll start working on it and contact you to clarify details if required.

      My Telstra chat agent then came online and said they can help me but I mentioned I placed an order and didn't want to double up.

      Should I just cancel the self-service and try and do it with the chat agent? Not sure how to cancel…

      Hope my impatience hasn't led me to losing out on an awesome deal!

    • Dealhunter967671 on 28/10/2020 - 14:07

      Spoken to like 6 agents and all varied flavours of, “No, we can’t waive them. ETC charges will apply”.

  • T-man on 28/10/2020 - 19:49
    +3

    I just don’t understand.

    If you can’t afford to pay the cancellation fee, don’t sign up. If you can’t commit the deal with Jbhifi, don’t sign up. You are wasting their resources, instead of helping other customers who are having real, true issues with Telstra, they have to answer again and again the same annoyed question “Can you waive ETC charges”. Many people out there just want to take advantages and don’t want to pay.

    • TomGum on 28/10/2020 - 20:06

      I saw someone from one of the last deals who got banned from ordering any plans from JB due to multiple attempts.

  • plague69 on 29/10/2020 - 13:07

    Anyone know if Good Guys plans are in the same boat?

  • Modesty on 29/10/2020 - 14:00

    Did anybody got telstra plus points yet?

    • knuckle8 on 29/10/2020 - 14:26

      No I haven't

    • Whatisthatvelvet on 29/10/2020 - 14:39

      Nothing yet here

    • Limz02 on 07/11/2020 - 19:49

      No luck either. It's been 3 weeks of me constantly asking them when they will add the points, but nothing. Telstra customer service is pretty much non-existent and the virtual assistant Codi is useless.

  • moe0050 on 30/10/2020 - 06:25

    Hi guys, would like some help.

    I got the Samsung s20fe 5g deal for $99…if I was to ETC, I'd be paying about $600 (prorada included).

    So if I break it down, phone is $600 /12 =$50 a month.

    Leaving the remaining $50 to be for the contract with 150gb.
    So at the end of the day, the 150gb data seems to be actually a good deal. Doesn't it?
    Because for this deal it's 180gb for $65. Which becomes $0.361 per gb ($65/180).
    Where's the 150gb for $50 will be $0.33(50/150).

    Am I missing something? Because I see a lot of people saying this (180gb) is a great deal, but also saying that you should ETC from the Samsung s20 fe deal, as there are better deals out there…. It seems if I factor it all in, the Samsung s20fe deal is a better deal per gb.

    Thanks in advance.

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