Mod 17/3/22 - See Forum Post to continue discussion.
OP UPDATE 6 - 19/11/2021 - Just got off the phone with Origin Retention's Team. It looks like the number in my post randomly goes to either sales or retention's team. If you call the 1800# just ask the rep if they are in the retention's team before wasting your time for an hour thinking that you are speaking with them and in fact, you're just talking to a normal sales rep, who can't offer anything other than what is on their website. smh… I called the 1800# again straight away and this time it went to their retention's team!
The rep was REALLY helpful. She went on to explain that Origin were losing 100s of customers a day due to their FIT rate drop and expect the feedback of this customer loss will send a wake up call to the 'powers that be' and come out with a better FIT rate. However long that takes is the big question!
Anyway, the best they can offer is 12c FIT which isn't as good for me personally compared to the AGL 12c FIT rates. I'll try again in early December and see what they are offering. Keep sharing in the comments section if you come across a potentially better deal! TIA
OP UPDATE 5 - 14/09/2021 - It looks like this deal is fast becoming unobtainable, unfortunately. I've called a few times over the past week and the best I am getting is 12c FIT. They are all saying the 20c FIT is no longer available and they won't even do 15c now… I'll keep researching and will update here if anything comes up that is worth signing up.
OP UPDATE 4 - 24/08/2021 - I called Origin yesterday to help another person get on this deal. I asked several questions to the rep (who was a part of the retention's team) about the offer and why some people get it and others do not. Her response was that the retention's team is the only one that offer better deals over their customer care team or sales team. The offers that they can do fluctuates from week to week. I asked further about this 'fluctuation' which she replied some weeks they can offer 15c whereas other weeks it can be up to 20c. It varies week to week based on what other companies are offering at the time. Yesterday the most she could do was 18c FIT however, she said call back in a couple of weeks time and it could be 20c again (or it could be 15c, which you wouldn't go ahead with). So that's the latest info I've got about this deal.
OP UPDATE 3 - 10/12/2020 - The deal/offer is still going strong! Don't let the reps tell you you can't get the offer. Merry Christmas everyone!
OP UPDATE 2 - 18/10/2020 - Some reps are now stating that the deal is no longer available however, I can confirm that I still managed to help a friend get this deal as of 16/10/2020. You just need to get the right rep and they will sign you up to the deal. Currently their website is saying 9c FIT which is terrible! Keep trying if at first you don't succeed.
OP UPDATE 11/7/2020 - This deal is still available for those that are in the market. I helped sign someone up to it yesterday no problem at all
Ok this deal requires some explaining so I'll do my best to give you all the details and steps to follow. Please note that this is specific to QLD, possibly even SE QLD and probably only beneficial for larger Solar Systems installed in your residential home or those who can generate high feed back to the grid per day.
Background:
I had a 15kw system installed just going on 12 months ago and shared my experience - details here. At the time it was very good value for money and I am so glad I went the larger system. I am currently predicted to have it fully paid off in under 2yrs based on credit generated through high FIT rates from energy retailers. After 1yr I haven't had a single electricity bill (was approximately $450/qrt) and have generated about $800-$1200 per qrt = $4000
When I first had it installed Origin and AGL wouldn't offer me anything competitive due to my solar system being over 10kw. Energy Australia (EA) at the time were offering 16.1c FIT so went with them. Earlier this year EA dropped their FIT rate to 11.5c and was no longer competitive. AGL then came to the party and offered me their 17c FIT rate so transferred over to them mid FEB.
This current qrt I am forecast to have a credit of just over $900. As I always do, I regularly check to see what's available and my brother who has a similar system to mine was looking to come over to AGL as well. He was with Origin at the time and upon making the move to come over to AGL, Orgin called him and offered him 20c FIT with no cap (as per their current plan of 15c FIT capped at 8kw per day then reverting back to 7c FIT) to stay.
Which brings me to this deal:
I called Origin to get the details as I was concerned they may have added in the fine print the 20c FIT is capped at 8kw but was pleasantly surprised to see it was unlimited with no cap. This deal can't be given over the phone with a typical Origin Energy Sales representative (as I found out) and had to call this number - 1800 557 700 and speak with a member from that team who can offer special rates outside of the standard.
As per the screen shot I have as the link, according to my spreadsheet (which works out exact costs by imputing exact usage and feed back to the grid figures) switching over to this Origin deal will increase my credit by approximately $800 per year. I have several other retailers costs on my spreadsheet that spits out the credit I would make and Origin beats them all.
Recap:
This would only be beneficial if you have a large solar system and can feed back to the grid a good amount (30kw+ per day on avg) and only buying back from your retailer approximately 6-12kw per day.
FIT offer: 20c/kwh
Usuage costs: 24.915
Daily Supply charge: 116.061
Daily Solar meter reading charge: 6.974 (Origin say it's $6/qrt)
Side note - A good price for a similar system to the one I have with 3 phase power (including Smart meter, slightly larger panels 330-350w and Fronius Inverter) with quality materials and workmanship is about the $9k mark now. For anyone with single phase power you can still get an 8.2kw inverter with 10kw worth of panels (have to have a Smart meter installed so it caps your feed back to the grid at 5kw/hr as per Energex regulations) with same quality as above for about $6.7k
Sorry for the long post but if you have any questions or don't understand my method/reasoning for the deal feel free to ask questions. Happy to help where ever I can. I must stress and reiterate that I am NOT affiliated with any Energy/Solar company. I just love doing my homework and research and love sharing it with others who can benefit.
Enjoy!
Man this is tough. I think they must have put a note on my account. Called everyday for 2 weeks. They won’t budge. 4216 QLD.
I do get transferred to a different department a lot from the original OP number. Is this normal?