This was posted 4 years 9 months 27 days ago, and might be an out-dated deal.

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nbn $21/Month off First 6 Months All Plans (e.g. Unlimited Data 50/20 $57.95/Month, 100/20 $68.95/Month) @ Superloop

1895
nbn $21/Month off First 6 Months All Plans (e.g. Unlimited Data 50/20 $57.95/Month, 100/20 $68.95/Month) @ Superloop
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jamestownfx on 20/02/2020 - 21:49 members.superloop.com (6206 clicks)
Last edited 21/02/2020 - 12:59 by 3 other users
Whistleout21FOR6

Was reading WhistleOut and came across the promo code for $21 off a month for the first 6 months with Superloop NBN

https://www.superloop.com/documents/legal/20200217-Superloop…

TERMS AND CONDITIONS
This Offer is open from 20 February 2020 until midnight AEDST 10 March 2020. Superloop may withdraw the Offer at any time without notice. By applying for the Offer, you agree you are bound by Superloop’s Standard Form of Agreement (SFOA), Critical Information Summary (CIS) and these Terms and Conditions.

Superloop may change these Terms and Conditions at any time in accordance with the SFOA.

Your application
To be eligible for this Offer, you must:
• be at least 18 years of age with a current Australian residential address;
• be a new customer, sign up for any Superloop NBN services;
• have a referral from WhistleOut and use the promo code Whistleout21FOR6 at the time of signing up; and
• provide Superloop with the details of a valid credit card in your name for the duration of your plan,
regardless of your preferred payment method.
Superloop may accept or reject your application in its absolute discretion

How the Offer works
This Offer provides you with $21 off your monthly plan fee for 6 months from the date you sign up and remain on any Superloop NBN Plan.

This is applied by Superloop at the time of signup and the monthly $21discount will automatically be deducted from your first, second, third, fourth, fifth and sixth-month invoice. For the seventh and remaining months of your service Superloop will bill you the monthly fee applicable to the service you selected at the time of signing up

Referral Links

Referral: random (1315)

Referrer gets 10% off for 6 months.

Internet Broadband nbn

Related Stores

Superloop
Superloop

closed Comments

  • Tuba on 20/02/2020 - 21:54
    +12

    Yeah, but then youre with Superloop

    • liveish on 20/02/2020 - 21:59
      +29

      So win win :)

      • justtoreply on 21/02/2020 - 08:32
        +4

        Really? These idiots didn't even set up online access to my account. I emailed them to have it fixed. No response. That was a month ago.

        I've had bad customer service before, but until superloop I'd never known customer service that DIDN'T EXIST.

      • RedHab on 22/02/2020 - 11:01
        +2

        You only win if you have zero issues. If you need support you are in deep trouble.

        Their phone support times are literally hours before someone answers. You have to cancel by phone, too. It's the way they stop people from leaving.

  • Ge3ks on 20/02/2020 - 21:59

    Dupe

    https://www.ozbargain.com.au/node/510082

    • liveish on 20/02/2020 - 22:00
      +3

      This one is cheaper by 1 buck haha

    • Twix on 20/02/2020 - 22:02
      +2

      This deal is $1 per month cheaper ;)

    • Bryanalves on 21/02/2020 - 07:58
      -4

      Its not. This one is cheaper

  • Twinkletoes Terry on 20/02/2020 - 22:10
    +2

    looks like this deal is cheaper by $1 per month

  • baz3189 on 20/02/2020 - 22:11
    +1

    What happened to 100/40?
    Has the NBN started selling this to ISPs instead in an attempt to cut a few dollars off the price whilst they raise the overall price of the service?

    • BuzzBuzzBuzz on 20/02/2020 - 22:14
      +5

      Still available, 100/20 is $10 cheaper.

      • Cousin IT on 23/02/2020 - 17:15

        In reality most RSPs changed the game; 100/20 is now at the price point 100/40 was and the 100/40 plans have gone up $10 per month. So it's not actually cheaper. If anything pricing is trending upwards. Thanks NBN and Lib Gov! Lower the upload, but make sure prices continue upward! At this rate, if we ever see 1Gbps plans you'll need to sell a kidney to afford it, and let's not get started if your place can actually get the speeds. :/

        • MuddyClear on 23/02/2020 - 18:17

          Is 12/1 speeds for $50 okay? 🤪

          • [Deactivated] on 23/02/2020 - 18:43

            @MuddyClear: That's sh*t value. Wouldn't pay more than $40

            • MuddyClear on 23/02/2020 - 19:03

              @[Deactivated]: Lol there is no $40 12/1 plans…

              • [Deactivated] on 23/02/2020 - 19:10

                @MuddyClear: What I'm saying is I wouldn't pay that much

                • MuddyClear on 23/02/2020 - 20:19

                  @[Deactivated]: Then you must know of 12/1 for $40, otherwise you have no idea of what one should be paying for NBN.

  • Brendonis on 20/02/2020 - 22:26

    Been with Superloop for the past 6 months on 100/40 FTTN plan in SE QLD. Very happy with their support and service. Just did a speedtest - 70/35 Mbps during peak hours which is a bit less than their advertised "typical evening speed" of 90mb/s but that may be due to my hardware or using Wifi on a PC in a different room from router. Had a couple dropouts but have been very brief. Would recommend but I guess it depends on your location as we are within 100 metres from the node

    • yaaNaa on 20/02/2020 - 22:31
      +25

      I joined them for about a month now. Internet service and speed has been ok so far. But support… mmmm… What support? No such creature. I called them in the morning as soon as their call center opened. 53 callers in queue then selected callback… No call back.
      Called again in the afternoon, selected callback… No callback. Emailed and no response.
      About 4pm got a callback.
      I guess they need to up the game a bit.

      • Brendonis on 20/02/2020 - 22:38
        +1

        Their support line may have gotten more busy since we joined 6/12 ago but when I needed help then, I was talking with someone within 10 minutes. I also just want to add they must have increased their pricing as I think the deal was $20 off for 6/12 and we have been paying $59.95

        • Brendonis on 20/02/2020 - 22:39

          By 6/12 I mean 6 months

        • Brendonis on 20/02/2020 - 22:47

          I just realised this deal is unlimited data and we are only on 500gbs per month which was about $10 less than unlimited if I remember correctly

      • unco on 20/02/2020 - 22:51
        +4

        So.. you got a callback.

      • MuddyClear on 21/02/2020 - 00:07
        +3

        I agree their support is lacking. They had me waiting on the phone for over 2hrs and it still wasn't my turn, so I eventually gave up and requested a call back that never happened. I tried again the call back, and that happened the following evening.

      • kipps on 21/02/2020 - 07:18
        +1

        Support wait times have been horrendous. Agree completely with this. When you get through to someone though they generally know what they're doing. However if you have NBN connection issues outside their network they handle them incredibly poorly too.

      • NigelTufnel on 21/02/2020 - 20:39

        So sad, I was with skymesh before they were taken over by superloop and their customer service and service in general, was amazing. Switched to aussieBB soon after the takeover, and reading these comments I'm glad I did…

    • vovka on 20/02/2020 - 22:44
      -1

      Plan Summary
      100Mbps / 40Mbps
      Typical Evening Speed: 90Mbps
      Unlimited Download And Upload
      $98.95 / month

      Really? Pay $100 for 75Mbps

    • koom on 21/02/2020 - 01:33
      +1

      I joined them last year (around the same time of year actually, during the superloop 500). I signed up on something like the Thursday and the order progressed but no connection was done when Saturday rolled by. I jumped on their discord and asked for help, one of the dev's who worked for superloop was online. he messaged me and said he was at the gym at the time (like 9am on Saturday) but he'd look into it, "no promises". He messaged me an hour later saying he processed it and I may get lucky with it being connected. 20 minutes after that, my HFC was up and running with no issues since (just some state wide nbn POI issues but not superloops fault).

      from that one little interaction, I never hesitate in recommending these guys and will continue supporting them. speeds are always constant 100/40, even during peak.

      • justtoreply on 21/02/2020 - 08:36
        +1

        That's their only customer service guy? No wonder we can't get call backs.

        • koom on 21/02/2020 - 11:10

          Just looked him up, he's a software developer.

          • justtoreply on 21/02/2020 - 14:51
            +1

            @koom: So they have no customer service staff. That adds up.

            :p

    • chookhen60 on 21/02/2020 - 07:57

      I joined up yesterday on this deal - initially couldn't connect when I tried so I called their support - was 6th in the queue and requested a callback - never got a callback :(

      Thankfully worked it out myself about 30 minutes later. Speeds/pings look really good (I'm FTTP in Tassie) but I hope I don't need their support anytime soon…

  • umadbrahhhh on 20/02/2020 - 22:27

    When does this expire? My first month free finishes with ABB is mid next month.

    • rye on 20/02/2020 - 23:00

      10 March 2020

    • picket23 on 20/02/2020 - 23:27

      You can set the date you want it connected. Just signed up a few days ago on the last deal and set the connection date for mid march when my old contact expires with internode.

      • Mehrad on 21/02/2020 - 23:12
        +1

        How do you guys deal with setup fees etc.
        Don't these ISPs have them?
        Just trying to move it of Dodo and trying to curate things in.

        • Twix on 22/02/2020 - 19:00

          No setup fees and no contracts with Superloop.

      • hanke on 23/02/2020 - 11:47

        Did you set the connection date on the day before your contract ends? I’m with ABB atm with no contract and want to jump on this deal. My next billing cycle with ABB is on 19/3 and I’m afraid if I set the connection date for Superloop to 18/3 they may not have enough time to ask ABB to cancel my plan and will trigger the charge for the next month.

  • starbearer on 20/02/2020 - 22:35

    Anyone with them on HFC and can comment what the experience has been like?

    • notevasive on 20/02/2020 - 22:53
      +3

      Am on HFC, speeds have been solid, around 45-46 Mbps constant for the most part. There was a period of instability and drop outs but it looks like they've fixed it now. But like everyone else has been saying, if you need to contact support, the queue times are woeful. They do have a discord server which is where you get answers / responses much quicker.

      • woodsy175 on 20/02/2020 - 23:24

        On HFC also, very similar experience to notevasive.
        All seems to be running smoothly of late.

      • bargainpersona on 21/02/2020 - 07:32
        +2

        Note that the discord is unofficial and cannot provide genuine support.

    • hen dawg on 20/02/2020 - 23:26

      I'm with them via HFC. All been great. Get around 95/36

    • whitelie on 20/02/2020 - 23:36

      Also on HFC and similar speeds but definitely more drop outs since I changed from ABB. I'll go back when my promo period is over.

      • gimme on 21/02/2020 - 08:56

        Just curious what's your definition of a drop out and how you measure it? i.e Dropped packets or getting disconnected?

    • neilpatrickharris on 20/02/2020 - 23:53

      I'm on Superloop HFC. Here's the speedtest result: https://www.speedtest.net/result/d/f272fd4c-c40d-4522-9646-0…

      I regularly get speeds of 90mbps+ at all times of the day

  • morpheous on 20/02/2020 - 22:37

    I move into a new place next month 2nd March to be specific. Can i use this?

  • rye on 20/02/2020 - 22:38
    +2

    My $20 off per month offer is up after my next bill. moan
    Might have to switch back to ABB. Wishing they had a better promo than 1 month free lol.

    • Ulysses31 on 21/02/2020 - 08:28

      Just get the most expensive plan for the first month 😁

  • J6 on 20/02/2020 - 22:39

    6 months at this price, is this a 24 month contract?

    • Twix on 20/02/2020 - 22:41
      +4

      Superloop don't have contracts.

      • bathuu on 21/02/2020 - 08:11
        +1

        So it is month to month you can churn to different provider anytime?

        • MaximumEffort777 on 21/02/2020 - 09:06
          +2

          Correct.

          • roonie on 21/02/2020 - 13:08

            @MaximumEffort777: This was one of the deciding factors in choosing SL 5mths ago. I had been with TPG (ADSL) and they were ok but going to NBN (HFC) meant either an 18mth contract or a joining fee. Given the horror stories one reads about NBN I was reluctant to commit to an RSP. SLs offer (as well as a $5 disc for 500GBpm) made it easy. Couldnt be happier.

  • yacman on 20/02/2020 - 22:40

    can you use this for 25/5 plan?

    • team teri on 21/02/2020 - 00:49

      I did when the offer was on last time. Paying $43.95 a month at the moment.

    • Austaurean on 21/02/2020 - 08:16

      yes you can..
      Im on that plan as my line speed is woeful… at 12/5, my distance to the node S&cks as its ages away
      they changed me from the 50/20 plan, gave me a credit adjustment for the 1st month and have been on the 25/5 since paying $43.95 per month.

      yes it can take ages to get through to them, but I did the call back option and they rang about 2 hours later.
      The guy that took the call was really good, he did a further line speed test, confirmed the issue and made all adjustments and ensured I kept the $21 discount as the plan change was necessary due to maximum line speed.

    • Ulysses31 on 21/02/2020 - 08:30
      -1

      Dial-up NBN?

  • GaelicAU on 20/02/2020 - 22:41

    Ex customer. Still valid?

  • Trendyoz on 20/02/2020 - 22:47

    Does it work for 25/5?

    • Austaurean on 21/02/2020 - 08:18
      +1

      it did for me last time.

  • samba on 20/02/2020 - 22:49

    Thanks. Sick of my current ISP - signed up for the 50/20 500GB plan. Works out to be ~$52 a month, and will assess again in 6 months.

  • fozzie on 20/02/2020 - 22:55
    +5

    Voting cold. I used superloop for 3
    Months and the internet was abysmal.

    • ChillBro on 20/02/2020 - 23:23

      Which NBN type were you on?

      • fozzie on 21/02/2020 - 00:10
        +1

        Hfc, when I called they asked me to reboot router. Then they wanted me to hook a pc all night? I had to call and wait for 1 hour each time!When I moved to mate I had a chat and they got nbn to fix it straight away (engineer came out within 3 days but they fixed remotely). Needless to say I’m not moving from mate.

      • [Deactivated] on 21/02/2020 - 07:57

        I’m on HFC in Melb. I’ve had several 100/40 providers, Telecube, ABB & Superloop (12mths the other day).

        Due the day I was hitting 83/35 with Telecube, 92/40 ABB, 93/40 Superloop.
        During the evening is was hitting 75/35 Telecube, 90/40 ABB 90/40 Superloop.

        So ABB & Superloop were fairly indistinguishable.
        Where Superloop wins is international speeds, I consistently get high 80-low 90’s internationally (Singapore, US, UK, Netherlands, Germany) where ABB was usually low to mid 70’s.

        The nice thing is no matter how much the kids cane YouTube/Netflix, errr Linux ISOs are coming down. Connecting to work doesn’t skip a beat, which is the most important thing to me.

        The did have some stability problems with some POPs late last year (I only know that from the email alert I was getting), but they reckon Cisco has sorted that out.

        All in all, you can’t go too wrong choosing either ABB or Superloop, in terms of network.
        Personally I had appalling customer service with ABB and I’ve only called Superloop support and they were quick & efficient. Others have the reverse.

        I’d take some comments with a grain of salt, as they don’t sound like we’re hearing the full story.

    • kimlo on 21/02/2020 - 01:19
      +4

      Was with Superloop for 3 days, Internet was hot garbage, getting drops to 8Mbps during peak hour and pings averaging 180ms, call support long wait times, requested callback feature which I never got a callback on.

      Before then 6 months with Vodafone NBN which was pretty damn good, and 5 months on ABB, perfect. The problem persisted all day, reset modem and router multiple times, still unusable. Switched to ABB, the second the switch occured my speed was straight back to 95+ and pings under 10.

      My friend tried them who lives an hour away, drop outs every hour, support was useless.

      Superloop are abysmal.

      And worst of all, they make you pay the entire month even if you only use their garbage network for 1 day.

      • Austaurean on 21/02/2020 - 08:28

        everyone's experience is different.
        im maxxed out on FTTN at 12/5 on a 25/5 plan. its always at 12, 12 and a bit..

        my line speed is woeful… at 12/5, my distance to the node S&cks as its ages away, still feel they should be placing a few nodes in every suburb, rather than my being several suburbs away, like im on the fringe.
        They changed me from the 50/20 plan, gave me a credit adjustment for the 1st month and have been on the 25/5 since paying $43.95 per month. No issues with streaming shows or anything, but then I dont know what its like to have 45+ speeds.

        yes it can take ages to get through to them, but I did the call back option and they rang about 2 hours later.
        The guy that took the call was really good, he did a further line speed test, confirmed the line speed issue and made all adjustments and ensured I kept the $21 discount as the plan change was necessary due to maximum line speed.

        My only thing with Superloop is that when you sign up they do line speed tests (3 in my case) and on their web page its states that they do that to ensure people are on the right plan and not on one they cant utilise the speed of. They should have (per their page) called to discuss, but never did. But as I rang it was sorted out quickly and smoothly.
        I have not had any connection issues at all, just a few things that are out of their control.

  • Feeblely on 20/02/2020 - 22:55
    +2

    Can you just keep jumping between Superloop and ABB for the sign-up bonuses? Did anyone try this yet?

    • whitelie on 20/02/2020 - 23:38

      Haven't done it yet but will be when my promo is up. They say you're considered new after 6 months so shouldn't be an issue…just need them to run the same $20 off for 6 month deal.

      • capslock janitor on 21/02/2020 - 14:28

        They say you're considered new after 6 months so shouldn't be an issue…

        Source?

  • virhlpool on 20/02/2020 - 23:01
    +3

    I hate changing providers every 6 months and re-configuring router, settings, etc. I prefer to be with $59.99/month standard priced plans (e.g. Mate Communication, Tangerine, TPG, etc) for a long term as the speed is sufficient for the use.

    • Caped Baldy on 20/02/2020 - 23:04
      +3

      I'm with belong for $55/month at 30mb down/20mb up. Can't complain, cheapest I managed to find.

      • virhlpool on 20/02/2020 - 23:04

        Unlimited data?

      • rye on 20/02/2020 - 23:17

        Went to sign up with them but I HAVE to bundle with their $60 modem if I
        don’t want a 12 month contract. Wtf!

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