• expired

nbn 50/20 Unlim $57.95/Month, nbn 100/40 Unlim $77.95/Month ($21/Month off First 6 Months All Plans) @ Superloop

1163
Whistleout21FOR6

Similar to the previous Superloop offer published but it has a cheaper honeymoon period price and a cheaper recurring price.

New Customers. Exclusive to Whistleout

  • nbn 50/20 500GB ($52.95/month first 6 months, then $73.95/month
  • nbn 50/20 Unlimited ($57.95/month first 6 months, then $78.95/month)
  • nbn 100/40 500GB ($63.95/month first 6 months, then $84.95/month)
  • nbn 100/40 Unlimited ($77.95/month first 6 months, then $98.95/month)

New residential Fixed Line NBN™ internet customers get a $21 discount on the monthly plan fees when they sign up any Superloop NBN Plan. The monthly $21 discount will automatically be deducted from your first invoice onwards for 6 months. Have to checkout via Whistleout.

Referral Links

Referral: random (1314)

Referrer gets 10% off for 6 months.

This is part of Black Friday / Cyber Monday deals for 2019

Related Stores

Superloop
Superloop

closed Comments

  • +3

    Your title should say $77.95 for the 100/40 Unlim.
    Nice deal, Superloop have been good for me so far. The normal recurring price isn't technically cheaper than previous deal though since they recently jacked up the price, which is a pity. (100/40 Unlim used to be $89.95 normal)

    • +3

      That explains why I can't find old deal with $20 for $69 for the first 6 months anymore. Thanks for the info .

    • +9

      +1

      Don't Rush into any 100/40 offers
      ie, til ~Dec 2019, as Cheaper NBN:

      ~$7 cheaper 100/20 pricing coming

      (Slower up-speed, but Fast Downs)

      • +6

        Superloop have already updated their plans.

        100/40 500GB was $79.95, now $84.95

        New plan 100/20 500GB $79.95

        So they've bumped up the prices not reduced pricing..

        • This isn’t what NBN Co we’re hoping for these new plans?
          Is the 100/20 available on FTTN?

          • +3

            @rye: https://thenewdaily.com.au/life/tech/2019/11/26/nbn-co-speed…

            As this article suggests, us consumers only benefit if the RSP's pass on the savings, Superloop has done the opposite. These new plans haven't even been relased by the NBN so they must be buying 100/40 services and capping the upload to 20.

            If it stays like this, I'll leave once my 6 months. Obviously, that's hoping the other RSP's do the right thing and reduce pricing making the Superloop pricing less attractive.

            100/20 should be available on FTTN, the current 100/40 is.

            • +2

              @marchie: I'll probably leave after 6 months as well, as $99 for 100/40 is a bit much.

          • @rye: yes the 100/20 is available on FTTN, FTTP, HFC, FTTC.

            depending on what you use the internet for, the 100/20 is at a cheaper price. If you only stream NetFlix, play games, visit websites ect then 20 upload is more than enough. you only need the faster upload if you are uploading content all the time (images, graphics, large files) or if you are streaming on twitch or youtube ect.

            • @warsome: it's cheaper than the jacked-up 100/40 plan; same as what the old 100/40 used to be.

            • +1

              @warsome: Many people that have FTTN will not be able to achieve 100 downloads.
              Due to such things as distance from the node, poor external and internal copper wiring, bad joints, dropouts, rain etc.

    • Yeah, I signed up last Friday and got $89.95 before the 6 month discount.

  • Everyday they reduce it by $1

    • Call 'em AU's "Internet Dollar-Store"

  • sigh 😔 I just signed up few hours ago with the special OzBargain $20off and haven’t been connected.
    Now OP deal is better and I could have saved a few dollars 😭

    • I reckon they can help you out. Give them a call.
      Worst case scenario you can cancel the order and start a new one.

      • +1

        I just called them up to find out what happened to my connection- so the connection got sorted out in few minutes but they can’t (or perhaps don’t want) to change the promotion code 😔 what a start …

        I need to hand over my ozbargain badge

  • anyone knows if this comes with a nbn modem? Thanks

    • +3

      This is depends on the type of NBN connection you have at your premises, which you can check on www.nbnco.com.au

      For FTTP, FTTC and HFC: NBNco will install a modem/connection box for you. You will only need to BYO router to connect WiFi/multiple devices.

      For FTTN and FTTB: You will need need to BYO VDSL2 Modem and router. Or purchase one from Superloop for $124.95 (+$14.95 delivery), though would recommend buying your own.

      • +1

        What modem and router is popular to use?
        I read somewhere they recommend dlink dsl 2888A?

        • +1

          i would also like to know. a link for a website with recommended modems would be nice.

        • +2

          The Asus DSL-AC68U (modem version) is a popular option on Ozbargain. Got one myself and highly recommend it. It's currently going for pretty cheap at Bing Lee ($199.20)

      • I have Telstra HFC, so you're saying when I switch to NBN, NBN Co will send me a modem?

        • +1

          yes - nbn co. will supply the modem

      • +1

        For FTTN just use an ex Telstra 799vac or Gen2. Heaps on gumtree. Work great with good connection speed.

      • Curious, but would you know if my existing Netgear C6300BD (Telstra gateway max 1) would be fine to use as a router? or is better off buying a purpose-built router from TP link for example?

        • +2

          You just need a router with a dedicated WAN port so that Netgear one should be ok.

  • Can I get the plan now, but the install will only be mid next year?

    • +4

      ….

    • I don’t think so - because when I signed up last night the online form didn’t have the box for “connection date”. When I signed up with leaptel the online form did ask the connection date.

      But I suggest you give superloop a call to confirm :)
      hth.

      • There is a box to specify date but it only allows as far as February. Which is fine for most people.

    • +1

      You might be able to do it over the phone. I set my Superloop connection date to be 30 December to coincide with the end of my ABB promotion.

  • For some reason I can't get past the 'Details' selection screen… Clicking on the 'Continue' button does nothing and no visible error messages appear :/

    • Did you manage to figure this out? Same thing is happening for me.

      • +1

        I just tried again. Managed to work this time round.

        • Just managed to get through myself.

  • So glad I signed up with Exetel when I did. $55/month for 50mbps 500GB. Prices have definitely increased since then.

  • +2

    I've been on superloop HFC for the past few months. No major issues really, has worked fine for gaming (oz and usa servers) and streaming of all sorts. Recommended.

  • if I am currently already with Superloop, cancel and rejoin to enjoy this deal? Or do I have to move to ABB?

    • +1

      You're ineligible for 6 months for a promotion.

    • +2

      while you may not get 'this deal' you can contact someone like Michael Blake on whirlpool who sometimes offers deals to existing customers. https://forums.whirlpool.net.au/user/101473

      • I tried whimming him, but didn't receive a reply. :(

  • +2

    Not for everyone but personally I have great experience with Belong. $55/mth 50/20 unlimited. HFC speed consistently above 45/18. Good support as they pick up calls almost immediately.

    • +1

      good luck when you need to call them !

      • Did you read my comment? In my experience, they ALWAYS pick up almost immediately. Made about 5 calls so far. (problem was caused by NBN, not them but they gave me credit even though it was NBN's fault) That tells me they care about customers.

    • Hey how did you get $55? I'm seeing $65 for Standard Plus ("40mbps" which I assume is the 50/20 tier) whilst $55 is for Starter ("30mbps" - no clue what tier that maps to)

      • Their starter pack is close to 50/20

  • +1

    @superloop: can we do this offer following our beta trial? Otherwise prob going to churn tbh, service too pricey otherwise

  • +1

    Had no idea Superloop upper the price off the 100/40 unlimited plan. Must of been just after I signed up for the $20 off p/mth (6 month) deal in October?
    Reconsidering now after my 6 mths is up….

    • +2

      depending on what you use the internet for, the 100/20 is at a cheaper price. If you only stream netflix, play games, visit websites ect then 20 upload is more than enough. you only need the faster upload if you are uploading content all the time (images, graphics, large files) or if you are streaming on twitch or youtube often.

    • +3

      You'll be grandfathered onto the $89.95 100/40 plan.

      • +1

        If i’m grandfathered, I’ll prob stick around then

  • +4

    Hey, anyone else having issues signing up to this? I'm stuck on the "detail" page and can't click through to continue

    • Me too

      • Yep same problem here. I'm trying to churn from ABB. Posted about the problem about 4 hours ago.

        • Me too. ABB don't really look after their existing customer base much.

    • -1

      Their website is trash

  • +6

    Word of caution here :
    Superloop support sucks. They are short and waiting times can be frustrating. They dont have any online live chat support etc. So if your NBN is working fine , great otherwise get ready for the ultimate torture.
    Also people who want proof can just call superloop and try to connect to tech support to see how fast they can connect.

    • +4

      I've had exactly the same experience. Their support is non-existent.

      If you have any problems then you're in call centre hell.

    • For what it's worth I had the opposite experience. My HFC connection was dropping out a lot so called them a bunch of times, they answered pretty quick and had Australian support each time. Ended up being an NBN issue that was affecting the area, NBNCo fixed it and has been good since so I've stuck with them.

    • You get for what you paid for I guess.
      If you want a better support experience, pay a little more and jump to Aussie.
      Personally I have no issues with Superloop and if I do have an issue I will just have to be patience and call.

    • +2

      Yeah I've got fed up with them and move to other provider. I bet Kogan picks up the call better than them. Even sales they take long time, I can't imagine how long it'll take if I have trouble and call for technical issues haha

  • +1

    The real question is… is 100/20 unlimited REALLY $63.95 for 6 months then $84.95? Or is that a mistake.

  • Can someone please tell me (and I know this may vary from ISP to ISP), but how easy is it to churn to a new provider when the initial 6 month deal is over?

  • Kogan Internet, via Vodafone Hutchison through NBN, are a bit cheaper on 100/40 unlimited

    https://www.koganinternet.com.au/

    Downside is they cannot give you a static IP. According to their L1 tech support, no ports are blocked.

    This post is really only good for unlimited users who enjoy slower speeds on 50/20, in which its $8 cheaper than Kogan's equivalent

  • -6

    Avoid this company at all costs, Tangerine have much better customer service. It's not that cheap anyway compared to other ISP. It's not worth the hassle.
    They take at least 30mins to answer your call, no call back options, have to chase up several times to get things done, no follow up for progress.
    I applied with tangerine and was hassle free connected very fast and speed is great too.

    • Probably growth pains. They mentioned on whirlpool that they have hired 10 more staff and they are all Aus based. Additionally you can always PM them on whirlpool which seems to work fine. Generally service is fine.

      • -1

        Well if they do not have ability to take the all orders, they should not be, instead of making customers suffer for long time. That is not professional business ethics. Aus based? Which NBN has overseas customer service? Pretty much all of NBN companies Aussie based as you need to contact NBN company to cooperate directly. I tried to call superloop today after read your comment today and still takes long time to reach them. So not a good excuses.

        • Optus, Telstra and I'm sure most others have overseas customer support.

  • +1

    Not sure this is enough to get me to move to NBN from my $89 p/month Telstra HFC 100/5 ?

  • Done! Signed up for the nbn 50/20 500GB ($52.95/month first 6 months, then $73.95/month) plan.

    Goodbye iPrimus. Have been with them for 10 years on ADSL2+. FINALLY, the freakin NBN arrives, just in the nick of time! About bloody time.

  • Now, only $1 cheaper than Aussie BB.

  • For the people with FTTN a 100mbps connection is not guaranteed and the length of cabling from your home to the node will play a large part in determining what speed you can get.

  • Does this applies to returning customer?

  • just signed up 500GB 100/20 plan for $58.95

  • +5

    I signed up under the other $20 off for 6 month promotion.

    So far my experiences have been positive. I'd been with Aussie BB in the past. My FTTN churn needed a phone call from me to sort out an issue that borked the auto churn but once that was sorted it took about half an hour. If you are waiting, don't ring support, ring sales and choose the option for "connection progress". Since getting connected the speeds have been as advertised and no slow downs or any sign of congestion during peak or any other time.
    My connection has not been dropping out nor seeing constant "network upgrade" outages in the early morning like I used to with Aussie.

    Comparing the two, Aussie and Superloop, I would say Superloop have the better network experience by a smidgen and Aussie has a shorter wait period for support. Superloop have said it is growing pains and more staff are being trained and added (exactly the same thing happened at Aussie)as customer numbers grow.

    All in all I would recommend Superloop over Aussie based on the price. If Aussie were cheaper I would say go with them.

    Oh and an added bonus, with Superloop, you get a IP address that is not shared with others straight up so no issues with gaming or if you have any sort of server.

  • do any of these services include a home phone service (voip etc)?

    aussie bb's service offers one

    • answering my own question.

      from the Superloop pages:

      Superloop only offers a standalone internet-only product. It does not offer any internet-based phone services e.g. VoIP, FibrePhone, or UNI-V services.

  • +1

    whoever signed up for either ABB or Superloop, are you definitely going to switch ISPs in 6 months? Because it's almost certain that they won't offer discounts to existing customers.

    • I signed up with AussieBB with $20 discount in June.

      On Friday I signed up to Superloop - once I completed the form, my service was transferred within 30 minutes. I had to call AussieBB to close my account.

      All in all a very painless process and one you could easily do every 6 months to keep getting the specials.

  • +1

    Jumped on it last night , I'm gonma be an NBN whore from now on , I'm chasing the deals

  • +1

    Been on hold for 30 minutes trying to contact sales to churn from ABB after using the ABB free month offer. Are they trying to scare customers off or something??? Had to go through phone as no live chat and when selecting my address on the website it says "unable to complete a qualification of your address". Bit scary as to what it would be like trying to call support if not even sales pick up…

    edit: finally manage to get through after 45 minutes. Very nice lady called Alex confirmed the address issue will be passed on to the devs and I am eligible. Will churn tomorrow and update on process.

    • +1

      Just to clarify, I'm only going through with it as it's not vital for me and not the end of the world if I get a lengthy outage. Wouldn't touch it whit a barge-pole if it was for work purposes given the level of service before I even subscribe…

      • +1

        Quick update, switched this morning, took less than 10 minutes. Speeds as expected.

  • I just churned from ABB. Could not have been easier, less than 10 minutes and I was running on Superloop. 25/5 plan, $44 a month for unlimited for the first 6 months.

    What surprised me is looking at the DSL stats of my modem: attainable throughput 98/43. It's always been about 85/40 on ABB. Connected throughput 55/22, on a 25/5 plan. Speedtest 22.7/4.6, as exprected, so they pay NBNco for 50/20 and then limit server-side? Weird.

  • Who should I port out to if I'm trying to come straight back and get on this deal?

  • when would this deal expiry by?

  • I'm gonna neg this just to highlight how terrible their customer support is - try giving their sales team a call and experience the hour long wait times just to get on the sales end. Good luck if anything goes wrong and you need to call actual support.

    • +2

      I emailed them last week about my issue and never get any reply.

  • Had terrible experience the day after I signed up, had contant outages over the last 2 days (12 times at least to be exact) the longest 12 hours. Spent over an hour on the phone with them yesterday for them to tell me its an nbn line issue and then magically it started working a couple hours later. Today after being on the phone and disconnected 4 times I still couldnt get through after an hour then it started working. Considering leaving them tomorrow after all this.

  • Was AussieBB HFC.
    Signed up to this deal yesterday 4pm, did not receive any emails/sms, called them to ask what's going on and got told it could take 3-5 days due to Black Friday backlog.
    I then received a text 1 hr after that saying it is being churned and after 5 mins of downtime, I was on Superloop from AussieBB.
    Called AussieBB to cancel and will be reimbursed the pro-rata payment from them.
    Let's see what happens in 6 months time :)

    • You sure??

      https://www.aussiebroadband.com.au/help-centre/accounts-bill…

      It says here AUSSIE BB do not offer pro-rata refunds.

      I just selected my churn date based on that.

      • Yes I got the refund. You'll have to call and ask.

      • Yes you can get it by calling them, I did the same thing and got a refund no problem.

      • Aussie BB wouldn't offer me a pro-rata refund.
        Hopefully I never have the displeasure of using them as an ISP ever again.
        Don't get between them and a pot of money.

        • Gota love inconsistent application of company policy by call centre staff.

          I would try my luck and change my churn date with Superloop but really can't be bothered.

  • Got connected yesterday. Seems good, of course coming from ADSL2+ for nearly 10 years it has to be lol

    Word of warning: you need to be tech savvy to a certain degree and be able to setup your connection via your modem/routers Web interface.

    You don't get any instructions from superloop. Just an email saying 'you're connected'

    My old TP Link ADSL2+ modem/router works fine after a simple change- from PPOE to 'Dynamic' protocol.

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