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Bonus JBL Duet NC Headphones When You Purchase Galaxy S9, S9+, Note9 or Tab S4 by 18 Nov from (Selected Stores)

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For people who purchase Galaxy S9, S9+, Note9 or Tab S4 on a plan or outright from selected stores.

WHAT IS THE OFFER?
Purchase a Participating Product from a Participating Retail Store during the Promotional Period to be eligible to receive a Gift, subject to the following T&C: samsung.com/au/galaxy-offer/terms
-Optus
-Telstra
-Vodafone
-JB HI-FI
-Harvey Norman
-The Good Guys
-Officeworks
-Bing Lee
-Costco
-David Jones
-Domayne
-Joyce Mayne

WHAT IS THE GIFT?
JBL Duet NC Headphones valued at $349.95 RRP

WHEN DOES THE PROMOTIONAL PERIOD START?
12:00 am AEST on Tuesday, 2 October 2018

WHEN DOES THE PROMOTIONAL PERIOD END?
11:59 pm AEDT on Sunday, 18 November 2018

WHEN DOES THE REDEMPTION PERIOD START?
05:00 pm AEDT on Wednesday, 10 October 2018

WHEN DOES THE REDEMPTION PERIOD END?
11:59 pm AEDT on Sunday, 2 December 2018

I’VE PURCHASED BETWEEN 2 OCTOBER 2018 AND 10 OCTOBER 2018. CAN I REGISTER MY DETAILS FOR NOTIFICATION ONCE THE REDEMPTION PERIOD STARTS?
Yes you can. Please visit samsung.com/au/galaxy-offer and select Register Your Details. Enter your details in all required fields and you will receive an email notification once the Redemption Period begins.

Note that if you register your details you still need to claim your gift by visiting samsung.com/au/galaxy-offer and completing the Redemption Process during the Redemption Period by following the instructions.

Related Stores

Samsung
Samsung
JBL Australia
JBL Australia

closed Comments

  • -6

    valued at $349.95 RRP

    not really…

    • +1

      True, but if you're planning to buy one of those devices anyway. This is a bonus.

      • Not worth $350

        • -1

          I agree. It's worth $212. +1 from me for pointing it out and save me the trouble of googling myself.

  • Does officework usually price match with ebay price? Can we price match, buy note 9 and get the headphones?

    • I got an eBay price match last week

    • +1

      You should be able to, if this is anything like previous Samsung Promotion. All you need is the proof of purchase, in which you will have to upload to Samsung.

  • +1

    Holy smocks are the JBL headphones actually worth $349?

  • Thanks OP , works out well my note 9 arrives today that i ordered yesterday , headphones will make a great xmas pressie for my son

    • Lucky. I ordered mine on the 29th and were sent on the 2nd. I've spoken with their live chat but they've instructed me to call or email so I've done the latter.

      • Welp, contacted Samsung given my purchase was made only 3 days prior to the offer commencing and was told to walk. Might return, refund then buy again.

    • Hi mate have you received your headphones yet? Wondering on what the eta is.

      • Got email from Aussie post that they are arriving Monday

  • Can't find review on this headphone.

    • bcuz it's shit. Makes that crackling noise in one earphone

  • This makes the Note 9 to a more palatable net price ~$1000.

  • +2

    Some math for Note 9:
    * Pricematch at Officeworks agains Becextech (https://www.ozbargain.com.au/node/405661) - $1447 -> $1085
    * FBT claim - $1085 -> ~$700
    * TRS claim - $700 -> ~$600
    * JBL claim, sell headphones for $100, so $600 -> ~$500

    not bad for the current flagship phone with $1500 RRP.

    • +2

      How do you claim FBT? Just say you bought it for work purposes?

      • I'm in IT industry so exactly as you said. https://www.ato.gov.au/General/Fringe-benefits-tax-(FBT)/FBT-exemptions-and-concessions/Work-related-items-exempt-from-FBT/

    • -1

      THat's nice. Do all that for me and I will give you $600.

      • lol

    • Becextech price is $1204, so OW's price beat would be $1143. How can u get $1085?

      • Call center lady forgot to include shipping cost since I've booked in-store pickup

  • +2

    By the way, not sure if it's still a problem, but there have been many reported problems with the right-side earpiece - massive pop/crack after a while with the slightest movement. It's a widely reported case: https://www.jbl.com/over-ear-headphones/JBL+DUETNC.html?dwva…

  • Do any of the above companies sell the dual sim variant?

    • +2

      All outright models sold in Australia are dual sim. i.e. All of JB Hi-Fi's stock that is not supplied by Telstra, will be dual Sim.

      • And here I am stuck with a Telstra one

      • -5

        what's the point in dual sim in Australia?
        There's no 2G except Vodafone I think

        • Most/All new dual sim phones are 4g/3g dual sim.

          The Note 9 dual sim model is able to connect both sims at 4g LTE speeds (4gx)

  • Very little online review on the JBL Duet NC. User reviews don't sound too good.

  • Submitted claim.

  • Has anyone had a successful redemption yet? The status page has kept on requesting more information from me after providing countless pieces of proof of purchase.

    • At least you were able to register. I keep getting "Minimum 1 lower case, 1 numeric and 1 special character is compulsory, angle brackets (< >) are not allowed"

      I have created many combinations that meets the password requirements and still won't let me continue with registration.

      • Perhaps try the @ symbol. That's the special character I used and worked just fine.

        I believe their email address is [email protected]

        • That worked. Thanks.

    • I do have to resent IMEI screenshot (they didn't like tho photo I sent), but my status now say "Validation Completed". Still awaiting for it to arrive.

  • ..

  • Validation Completed! Woot.

    • Have you received the headphone? How many days after "validation completed"?

  • +1

    still waiting for mine to be validated. wasn't too sure what to put in the "Proof of Purchase Number" field, so i just entered the JB Hi-Fi receipt no. (which is on the uploaded receipt pic anyway)

    hopefully it validates this week :/

  • +1

    My redemption has: More Info – Serial Number/IMEI Number Photo Issue
    I can't find anywhere to upload another picture, am I missing something?

    • +2

      you have to email [email protected] with your stuff and wait for them to take 4 days to get back to you with a BS excuse.

  • +1

    Yeah so they have pushed back 4 times with a more info needed / invalid proof of purchase.
    Despite having given them absolutely everything I received from the Telstra Store down almost to the blood-type of the sales person and resonant frequency of my note 9.

    What gives Samsung promotions ?

    • +1

      Same here but with Optus. Would be helpful if an actual person replied with what exactly they needed.

      • +3

        Call their promotions supplier direct 1300-362-603 then press 8 for promotions

        I got it resolved this way

        • Second this, just called them and they fixed it up and approved it on the spot.

        • Thanks, yep just called now and approved straight away. Forgot to get any confirmation number or anything, did you get any or did the status just update for you?

          Edit: Never mind, status update says validation complete. Almost 2 weeks after starting this whole thing!

        • Same here thanks so much!
          Validation Completed
          Its better to call them to get it done aspa instead of waiting and right now since its ending soon!
          @ndftz thanks

    • No issue here with OW receipt. Submitted and validated within 4 days.

  • +1

    Anyone got it already? Got the validation completed status since last week, but got no shipping/ETA dates at all.

  • +1

    Got "Validation Complete" today, so looks like I did everything correctly heh. Now to wait probably a month to actually get them…

  • Hi guys, I got my S9 from vodaphone today. I tried to redeem the Headphones but samsung asks for Proof of Purchase Number (Retailer's Tax Invoice Number). Do ou know where I can find that number ?
    Thanks

    • Probably the "Invoice No" at the second row of the table found on first page of the Optus tax invoice. Make sure it lists the same IMEI further down in the table.

  • +2

    Shipping information just arrived. It's on its way.

    • Same for me. Amusing, given that according to the terms and conditions my purchase wasn't even eligible. I just thought I would attempt a claim.

      :-)

      • I'm not eligible either (got my S4 Tab on release day) but after reading this, I've sent through my info. Worth the two minutes work on the off chance.

  • How long is it for a shipping confirmation to be provided after validation is completed?

    • +1

      Mine took roughly 8 days.

  • Received mine yesterday. Purchased S9 through the enhanced partner program mid October.

  • +2

    Nek minnit so many unwanted gift of JBL Duet NC on Gumtree .

  • What do they actually need?

    I want to give the tablet as a gift so dont want to break the plastic wrap.
    Can i send them a photo of the box were the serail number is and the receipt ffrom telstra?

    • They wanted me to take a screen capture of the IMEI on the tablet itself.

      "How do I find my Phone’s IMEI number, and how do I take a photo of the IMEI Number?
      Turn on your phone
      Dial *#06#
      IMEI and Serial Numbers will appear.
      Screen capture by pressing the power button and the home button simultaneously.
      If using a PC for redemption, the image will need to be transferred to the PC before it can be uploaded"

  • Got the actual headphones Friday

    Not bad bass with custom EQ. Not as comfy or effective as my QC35

    Gumtree is flooded with them for ~200 so I might just keep them as a backup

  • How are you supposed to fold this thing? I'm having a hard time fitting the headset into the provided pouch.

  • Was wondering why so many of these headphones were coming up on Gumtree and Google lead me here! :D

  • -1

    How long are people waiting for there headphones, i got my validation completed on the 28th October, still waiting for any notice of dispatch

    • My claim was validated on the 26th of October and the headphones were posted on the 3rd of November.

    • +1

      Still waiting also. Validated 03/11/18 and no shipping info as of yet

      • +1

        I also got validated on 03/10/18 and no shipping update as of yet :(

        • -1

          ok cool! not alone, must of been an influx of claims, hoping to get before xmas

          • -1

            @Topdog: Got notification today

            • @Topdog: Yea I still haven't got mine shipped.. anyone still waiting for theirs? :(

  • -2

    There shit headphones

  • Has anyone got their headphones yet?

    • Yes. Ages ago.

  • How long does it take for samsung to ship out the headphones after having validation complete? its been 20 days for me already.

    • Yea I don't have mine either :( My validation was completed 14th Nov

      • That sucks, keep in touch if they send it for you

      • I didn't receive it . I called redemtion team last week, staff told me samsung run out of stock of JBL, and they don't have eta time for it restock.
        I may give them a call later this week to see if anything change. Will report back

        • +1

          I received message from auspost today about shipping info.

    • Just got a notification from Aus post.

      • Me too. Not to bad about 20 days after verification considering it was near the end of the promotion and closing in on Christmas.

        • Yep I got the notice yesterday and got the headphones today! Yay!

          • @striker999: my validation was completed on 25 Nov, not sure if i will get it by 20th Dec as i fly next day :'(

  • finally got through after calling multiple times. was told that the current queue time is 30 days…

  • any update?

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