Same as last month: http://www.ozbargain.com.au/node/90537
Metro failed to meet those target again in January 2013.
Those with monthly/annual passes may claim compensation of one free daily ticket for the equivalent zone/s.
Simply print out the form, fill it in and send it off to the address supplied (no stamp required) and will be credited to your Myki card.
http://metrotrains.com.au/performance/results/monthly
http://metrotrains.com.au/webfm_send/140 (This is the form to print out, complete and post – no stamp required)
I like your strategic use of the word "Simply".
Metro make the entire compensation process as untransparent, inefficient and difficult as possible; so that people can't be bothered.
Thanks for posting though. :-)