My grandfather was reversing out of a parking spot and accidentally hit another car—a 2012 Nissan Patrol. The damage to their car was minor, just a small, golf-ball-sized dent. Unfortunately, my grandfather didn’t have third-party car insurance.
Long story short, the other party filed a claim with their insurance, and now the insurer has quoted $12,500 for the repairs. My grandfather feels terrible and wants to cover the damages, but we believe the quoted amount is unreasonably high for such minor damage. For comparison, we got a quote from our panel beater for my grandfather’s car—which took a bigger hit than theirs—and it was only $1,800.
What are his options? Can he request a second quote or dispute the insurer’s assessment?
I understand that not having insurance was a mistake, but we just want to find a fair resolution.
Thank you kindly.
You could attempt to ask for a second quote, but in the end unfortunately your grandfather will be up for the payment. By not being appropriately insured, when something like this happens, it puts you at the mercy of the other party's insurance provider. Costs via insurers are bloody insane these days and not being properly insured is a right kick in the pants.