• expired

[Pre Order] Samsung Galaxy S25 Ultra 512GB $437 ($237 With Code) on JB 24M $99/M Plan (in-Store, Port-in Customer) @ JB Hi-Fi

2360
[Pre Order] Samsung Galaxy S25 Ultra 512GB $437 ($237 With Code) on JB 24M $99/M Plan (in-Store, Port-in Customer) @ JB Hi-Fi
Go to Deal
Bonesaw321 on 23/01/2025 - 07:04 jbhifi.com.au (11770 clicks)
Last edited 05/02/2025 - 11:21 by 3 other users

*For those that are seeking a $200 code there are some in the chat that have had success by asking the JBHIFI live chat and tell them that you lost the $200 code in your email, there are some that have received the $200 code a day later in their email as it seems they’ve added them in to send a code.

$1700 off the new s25 Ultra with the $99 p/m jbmobile plan if you port in.

$237 is only if you use the $200 samsung signup promo code otherwise it’s $437. As this is a mobile plan you go in store to signup, show them the $200 preorder code they should give you the further discount.

Plan : $237 ($437 without code) + $99 p/m over 24 months.

If you cancel: $237 + $800 + $99 =$1,136 ($1037 if you can get first months charge refunded)., you will need to pay the voucher repayment fee as stated in terms

Voucher Repayment Fee

6.2 If you received a JB Hi-Fi Voucher when you purchased your Mobile Service and you cancel
that Mobile Service within any applicable Voucher Term, you must pay us the outstanding
amounts for the JB Hi-Fi Voucher you received for the cancelled Mobile Service (the Voucher
Repayment Fee).

6.3 The Voucher Repayment Fee is a pro-rata amount, equal to the total amount of the base
Voucher divided by 24 and multiplied by the months (or part months) remaining in your
Voucher Term.

Max cancellation fee is $800. The $99 first months charge In past deals I’ve usually got this refunded though if you’re really nice, but be aware in case if you are unable to get the $99 refunded. T&C: https://www.telstra.com.au/help/critical-information-summari…

Also keep in mind this deal is for porting in your number, so if you’re planning to cancel you could get a $5 Aldi sim and port in with that.

Use the Samsung Galaxy Pre-Order Code Request megathread if you're after the $200 discount code. No requests in comments please

Mobile Mobile Phone Samsung SIM Only Mobile Plan Android

Related Stores

JB Hi-Fi
JB Hi-Fi

Comments

                        • sandika on 12/02/2025 - 20:14

                          @ffagz: Hey did your wife got the S25U from JB Galleries as well thus return and swap to iPhone on the same JB store? Cheers

      • codename47 on 06/02/2025 - 14:36

        did you pick up the phone yet ? if not show them the code and ask them to stack it. I just did it.

        • Jewdas90 on 06/02/2025 - 15:22

          I haven't, but they said they have to refund then re do the sale with the coupon.

          • codename47 on 07/02/2025 - 09:31
            -1

            @Jewdas90: Just chat with jbhifi online chat and see if your phone is ready to pick up. Normally, they will say yes it is. Go to jbhifi store and explain that you had a code but staff did not know how to stack it. So your phone will be handed to you and they will refund the $200 to you by creating some new order. New order generally puts you last in the queue for Phone allocation but they do bypass it via some support IT ticket. I hope that helps

            • Jewdas90 on 07/02/2025 - 09:46
              +1

              @codename47: Yep already got the code through chat and redid the order in store :)

              • ffagz on 07/02/2025 - 16:49

                @Jewdas90: dija get another 200$ voucher code?

                • Jewdas90 on 07/02/2025 - 17:07

                  @ffagz: No just the one that I've used. I hadn't actually registered but they sent it to me anyway

    • NeverLoseSight on 05/02/2025 - 14:51
      +3

      I can confirm, after this comment, I reached out to live chat stating "I didn't receive my preorder code to my email". They transferred me through to customer support, who asked for what email I registered with. Gave them my email, and he said the team would look into it and come back to me. About 2 hours later, I've received a code to my email.

      Cheers!

      • Bonesaw321 on 05/02/2025 - 14:54
        +1

        woah thats soo good to hear it worked :)!

    • ufsta on 06/02/2025 - 12:03

      I still have my $20 coupon that I bought, the one that gives $100 discount. Does this work at jbhifi?

      Also does the galaxy2025 code work? Because that was the only $200 code

  • chuneeperformance on 05/02/2025 - 13:37

    Been trying to get the $99 refunded with 4 agents now and nothing via chat… Anyone have any luck?

    • Pharos on 05/02/2025 - 14:22

      Yes, just did it through the Telstra website on my laptop, and it went through

      • chuneeperformance on 05/02/2025 - 14:25

        strange anything specific to say?

        • Pharos on 05/02/2025 - 14:32

          I just used a template from another person in this topic.
          You can also check the past payments from JBmobile website and make sure the payment for $99 one is not showing pending then make the request again from Telstra website.

          I have finished requesting the cancellation of the $99 24-month JB Hi-Fi plan for service number xxxxxxx. Could you please refund the $99? I haven't even inserted the SIM into the phone or used the service.

    • alejandros on 05/02/2025 - 15:13

      I had the same response after two attempts then asked to speak with the complaints department. Totally different team.
      I advised them that I was happy to pay the $800 instead of $766.67 but to refund me the first month as I had not even used the product and that I cancelled it immediately.
      After two days, received an email to advise that I would be getting a refund. They kept the voucher fee at $766.67.

      • Pharos on 05/02/2025 - 15:25

        In my case, they accepted the refund without asking anything else. I received both a text notification and an email confirming after they confirmed the refund immediately.

      • Pharos on 05/02/2025 - 15:50

        Weird, mine is only $766.59
        https://imgur.com/a/g2WQ84A

        • G-rig on 05/02/2025 - 16:36
          +1

          Nothing weird about it, you would have paid $99 upfront instore.

          • Pharos on 05/02/2025 - 18:43

            @G-rig: The thing I find weird here is why there is an 8 cent discrepancy. Some people got $766.59, and some got $766.67. I don't think it's related to the $99 upfront.

            • G-rig on 05/02/2025 - 19:10
              +1

              @Pharos: Who cares it's close enough, although this is Ozbargain (and people are probably quoting it wrong or rounding).
              I calculated it and posted above, sounds right.

            • CodeXD on 05/02/2025 - 19:33
              +1

              @Pharos: $766.67 is theoretically the cancellation fee ($800 / 24 * 23) but for some reason it is invoiced at $799.92 which makes it $766.59.

  • Sphynx on 05/02/2025 - 17:18
    -1

    Apologies in advance.. just confirming if I cancel the contract, I don't have to pay the voucher fee back .. yes?

    • RatbagOz on 05/02/2025 - 20:38

      Yes you do.

  • Sphynx on 05/02/2025 - 19:58

    Folks.. just cancelled my service and got the $99 refund, despite using it for a fortnight. Should i have received an invoice for payment or a notification for payment if balance? Just stressing out a bit as ive never done this before.

    • RatbagOz on 05/02/2025 - 20:38

      relax, if they confirmed it will come.

      • Sphynx on 06/02/2025 - 07:39

        Thanks. Just to be clear i wasnt stressed about the $99, it was about the invoice for the ETC. Finally fot that last night so, all good.

  • djprima on 05/02/2025 - 20:23

    So the unethical/fraud method would be:

    1. Buy $5 Aldi sim card and get $10 JB perks voucher using the phone number
    2. Sign up for $1700 off port in deal and get the 1TB version
    3. Ask Telstra chat to refund $99
    4. Claim TRS off phone cost $2537 and get $230 back
    5. Return the phone unopened to JB

    Total cost would be $5 sim card + $766.59 cancellation fee - $230 TRS refund = $541.59

    What you get is $1700 JB gift card + $10 perks voucher + ATO knocking your door comes tax time

      • ffagz on 05/02/2025 - 20:43

        Doubt that. For every OzBRat there are 10 who will follow the book. Samsung/Telstra/JBHifi make their money

    • RatbagOz on 05/02/2025 - 20:37
      +3

      The unethical bit would be to undertake 4 & 5 together. The rest is completely within the rules as it is allowed by JBHIFI.

      • yummypinacolada on 05/02/2025 - 21:01

        Technically no 3 is also unethical, because its already stated in the beginning that we can't refund the initial payment.

        • ffagz on 06/02/2025 - 04:48

          Possibly, they can opt to refuse refund. In the end jbhifi will still earn the spend as refund is to a gift card and not cash.

  • leeeeeeeeeevi on 05/02/2025 - 23:42

    Wasn't aware it was $1600 for a new number until everything was finalised, and they weren't able to find the button to process the $1700 gift card. Ah well. Got the $99 refunded via chat a moment ago instead, so I'd say it was pretty even all things considered.

  • nuoon on 06/02/2025 - 08:50
    +1

    Howdy. Thanks for the post and worked a treat yesterday.
    Wondering for those that got their phone AND cancelled their sim - how did you get notification phone was ready? I received the email and sms that order was confirmed but historically havent received information click and collect is ready by email.
    Also how long roughly from ordering did you receive heads up phone is ready for pick up?

    Thanks yall

    • leeeeeeeeeevi on 06/02/2025 - 09:28

      It sounds like you ported your main number, either keep it around for just less than a month and then cancel/downgrade plan/port out to make the most of the upfront $99 charge, or port out to another provider asap.

      Porting out achieves the same thing as cancelling, but a lot of people either port with numbers they don't care about or just get a new number, so cancellation doesn't matter to them.

      • nuoon on 06/02/2025 - 09:34

        Ahh i should clarify. I bought an aldi sim, ported that number over and it was used as the order number.
        I went home and cancelled with telstra and got the $99 refunded luckily but assuming JB would text this number when order is ready for pick up?

    • phanquy on 06/02/2025 - 14:03

      You contact JB to suggest them change the phone number to receive notifications.

  • Halfpea on 06/02/2025 - 09:55

    Can I please confirm you cancel with JB mobile then ask for the $99 refund via Telstra chat? Bit confused.

    • Pharos on 06/02/2025 - 10:07
      +1

      You can do both via Telstra chat.

      • Halfpea on 06/02/2025 - 10:47
        +1

        Thanks

  • kewi229 on 06/02/2025 - 10:50
    +1

    Just convinced them to refund my $99! Through the JB app I went to the payment assistance area instead of the cancellation area.

    • ffagz on 06/02/2025 - 10:56
      +1

      Well done. Jbhifi almost never accept refund

  • Huntsman421 on 06/02/2025 - 10:52

    Hi just want to clarify, if I were to take on this deal, port in my current number, and port out after a month it would be an $800 cancellation fee?

    Cheers

    • nuoon on 06/02/2025 - 11:19

      Itd be less i think cause youve used a month of
      Either way, i cancelled the day of signing up to phone plan and was only charged 766.

      • Huntsman421 on 06/02/2025 - 11:44

        Cheers! Thinking I might stick with it for a month or two and port out later. Just trying to get my hands on a preorder code now.

  • ufsta on 06/02/2025 - 12:05

    Can someone explain to me which code is the $200 code? Is it the one where you pay $20 to get a coupon?

    • EssendonUser on 06/02/2025 - 12:09

      JB and Samsung online operate as two different point-of-sale systems.
      The $200 mentioned here refers to a JB coupon code for pre-registering your interest in the S25 series pre-order. On the other hand, paying $20 for a $100 worth coupon was for Samsung online.

      These coupons are not interchangeable between the two stores

      • ufsta on 06/02/2025 - 12:12

        Damn.

        Thank you.

        The JB deal is more expensive than the Harvey normal deal by $400 over 24 months though with Harvey Norman its $750 upfront.

  • codename47 on 06/02/2025 - 13:57
    +2

    Have you ordered the phone without coupon ? But you got the coupon now ?

    No Problems!!

    Another TIP :

    Go to store and tell them you were not aware you could stack it as per the store guy.

    They will re do the order and refund you the $200

    Just got mine done

    Happy Days

    • bargaingalor3 on 07/02/2025 - 21:44

      Jb staff stuffed up my $200 refund by finalising the sale even after telling him the comments here to redo the sale. Now he is trying to cover up his failure by saying it should have been applied when I first applied for the plan. Bummer

      • bargaingalor3 on 08/02/2025 - 21:42

        Unfortunately not all jb staff (including the manager) know how to stack the 200 to s25 and s25+ phones and give 200 gift card even when they saw on their screen that it is stackable! They kept saying it's only stackable on the ultra. So I just upgraded to ultra 😂. I guess they were not trained. First they said it's not stackable then I told them to check the deals info on their system which says it's stackable!! They looked and I proved them wrong but they still kept saying it's only stackable if there's an amount payable for the phone. I even told them many people have received their 200 giftcard and I've confirmed with another branch that it is stackable (unfortunately that other branch is out of my way). Still good value so

        • CodeXD on 08/02/2025 - 21:46

          Don't even have to tell them. The store I went to didn't seem to know what the $200 voucher even is. When paying at the counter tell them you have a voucher, they'll type it in and reduce it by $200. They will say you have $1187 remaining to pay, and then use $1387 gift card and give it back with $200 left on it.

          This worked with S25, not sure about S25+ but I assume same thing.

          • bargaingalor3 on 08/02/2025 - 21:49

            @CodeXD: These people I dealt with today would probably say there is 0 left to pay blah blah lol
            5 staff tried to figure out what I was trying to say, 😑
            Also problem is I got my code after I ordered so i had to tell them what the 200 voucher is

          • andylch on 10/02/2025 - 17:02

            @CodeXD: So the final price is $520 - $200 = $320? (if $79 can be refunded)

            • CodeXD on 10/02/2025 - 17:28

              @andylch: I have no idea where you got the $520 from lol

              • andylch on 10/02/2025 - 17:52

                @CodeXD: $~520 = termination fee
                (full termination fee is $550 for $79 plan)

        • Duece1995 on 08/02/2025 - 21:57

          Need to apply the $200 voucher before scanning the $1700 gift card for it to work

          • Pharos on 08/02/2025 - 22:06

            @Duece1995: You can ask them to recreate the invoice also.

            • bargaingalor3 on 08/02/2025 - 22:17

              @Pharos: Yeh there is certainly a way but cannot force them if they don't want to try unfortunately!

              • Duece1995 on 08/02/2025 - 22:21

                @bargaingalor3: Refuse to pay for the order. Tell them the discount coupon wasn't applied as promised for pre registration.

            • Duece1995 on 08/02/2025 - 22:20

              @Pharos: Happened to me. They just cancelled the order and reversed the transaction and re-entered it.

      • Shahw on 09/02/2025 - 01:15

        Jb chat guy didn’t even know which code is it? Kept asking for the screenshot or web link…

  • Brendan86 on 06/02/2025 - 14:59

    This phone will be unlocked I take it?

    • snappy1234 on 06/02/2025 - 15:15

      @Brendan86

      YES will be unlocked.

      Only prepaid phones are generally locked.

  • Huntsman421 on 06/02/2025 - 15:09
    +3

    I can also confirm that I got a new preorder code hours after contacting JB HiFi via Live chat too

    • Itachi99 on 06/02/2025 - 15:32

      What did you tell them if you dont mind me asking, told them i couldn’t find it in my email and they said they need to check with their marketing team and they'll get back to me. This was yesterday btw.

      • kesslar on 06/02/2025 - 17:01

        I tried and got denied, their excuse was I didn't have a JB Perks account at the time of the promo.

        Worth shooting your shot, sadly no luck for me

        • Duece1995 on 06/02/2025 - 22:18

          I tried too. Same thing they claim not Perks account and no code.

  • nowhey on 06/02/2025 - 15:25

    Just curious, as it seems many churn through such deals, from gift cards to mobile phones. When jb ask if you have a telstra account or not, do you just keep using your existing one, where you've been joining up and cancel consecutively?
    Because you can't actually create a new id, without a new number i suppose, which links to that new number. Or it doesnt even matter that you keep using the same, and cancel etc? Because my last message to telstra was literally to cancel the same plan….just months ago.

    • ffagz on 06/02/2025 - 16:12
      +1

      done it 9 times in 3 months. gone through each time.

      • svanaut on 09/02/2025 - 11:52

        Same. 9 times since november.

        • Duece1995 on 09/02/2025 - 12:00

          Do you just cancel straight away and pay the cancellation fee?

  • Meowstronaut on 06/02/2025 - 19:22
    +2

    I convinced JB online chat to provide me with a $200 coupon code today. I just played dumb and apologetic. One hour later, I had a code emailed to me! I had already picked up my device, however, I went back into the store, and the Manager was more than happy to apply that coupon code to my order. He refunded $200 back to my card and used the coupon to pay the difference. This was also stacked with a Costco price match. I didn't even need to bring the phone in. I guess it's worth a try.

    • kesslar on 06/02/2025 - 20:18

      Did you have a JB perks account already? I got pushed back on live chat cause I didn't..

      • Meowstronaut on 06/02/2025 - 20:22
        +2

        I did have an account. Sorry to hear, maybe try again with someone else. They might be more chill.

  • captainspeedy on 06/02/2025 - 23:23

    Happy to say I picked up my device today - 512Gb in Titanium Blue, Ebay auction for S24U 1Tb is doing well and a few days left to go.
    Re case recommendations - I used the ESR case and lens protectors on my S24U, <$30 for both on Amazon and they are great so had the same delivered yesterday for the new phone, magSafe compatible etc. but sadly no kickstand on the S25 version but maybe they'll bring it out soon, clear colour nicely shows off the titanium blue 👌

  • neoleo on 06/02/2025 - 23:47

    For those who got the phone and have used it, how's your experience with the Ultra phone? I preordered S25 and still waiting.

    S25 Ultra is 218 g in weight and has display size 6.9 inches … My current phone is 6.7 inches. Don't you think the Ultra is too big and heavy for daily use?

    • ffagz on 07/02/2025 - 05:04
      +1

      Try it out at the store

    • G-rig on 07/02/2025 - 07:46

      Depends what you are used to. It feels a lot better in hand and pocket than s24u, and lighter. If you want a smaller phone get a pixel 9 Pro.

      I think it's fine by no risk to go and look at them for yourself.

      • chuneeperformance on 07/02/2025 - 14:25

        Its heavier then s22ultra!

        • G-rig on 07/02/2025 - 14:34

          The galaxy s2 was nice and light, last Samsung I had before the 24. Was cool carrying a spare battery and snapping the back off the phone.

          Ergonomics much better s25>s24

  • Shahw on 07/02/2025 - 00:29

    S25 ultra 512gb or 16 pro max 256gb?

    • G-rig on 07/02/2025 - 01:38

      Well do you have other apple stuff, iTunes and in the ecosystem ?

      • Shahw on 07/02/2025 - 08:08

        I personally use iPhone but I was thinking about getting it as a gift for someone who isn’t tied to apple ecosystem

    • easternculture on 07/02/2025 - 07:04
      +1

      If apple fan boy, pro max.
      If sammy fan boy, ultra

      • Shahw on 07/02/2025 - 08:07
        +1

        That’s an easy decision :)

      • ffagz on 07/02/2025 - 10:03

        I’m both so I got both

  • chaffer on 07/02/2025 - 07:09

    Btw my mate was able to get assistance from JB for the $99 monthly fee refund, just go into the store and they'll be able to give advice.

  • Brendan86 on 07/02/2025 - 07:31

    Hi I went in yesterday and paid the $99 + $437 but won’t get phone until next week as not in stock

    They activated my burner sim there and then I asked could I wait to activate it until when get phone he said has be done now.. Anyway is it still possible for me to get the $99 refund or at least try and how do I go about it?

    Thanks

    • phanquy on 07/02/2025 - 11:10

      SIM must be activated before you can use $1700 coupon.
      Try requesting a refund of $99 via chat with Telstra.(After you have cancelled)

      • Brendan86 on 07/02/2025 - 11:31

        The sim is activated where do I cancel? Should I wait to cancel until I get my phone next week?

          • OzBestDeal on 07/02/2025 - 17:30

            @G-rig: My Telstra account (app/web) doesn't list the new service. I can however see it if I login via https://jbmobile.jbhifi.com.au/services.

            Do I still cancel via Telstra app?

          • OzbHere on 08/02/2025 - 11:38

            @G-rig: Hi @G-rig
            How did you get refund.

            I signed up yesterday, tried two different consultants on Telstra chat both kept rubbing jbhifi plan's TC&cs on my face.

            I even chatted to one supervisor, he said same then sent me email saying sorry we couldn't help you to give you refund, you can contact TIO if you are not happy with the outcome

            I haven't cancelled service yet as I thought if I cancel before them agreeing for refund of $99, I wouldn't be able to do it later.

            Any guidance is appreciated mate

            • Pharos on 08/02/2025 - 16:42

              @OzbHere: Have you canceled your $99 24 month plan? If so, use the template I mentioned to get your $99 back.
              https://www.ozbargain.com.au/comment/16233572/redir

              • OzbHere on 09/02/2025 - 13:15

                @Pharos: Thanks @Pharos
                I haven't tried template but I have reached out to Telstra and JB chat to 4 different people including Team leader

                No success 😔 in getting first month refunded

                JB leader had put note on my account for decline of refund request 😞

                Where exactly on Telstra website you used this template? Also where you logged in?

      • OzbHere on 08/02/2025 - 11:39

        Hi @phanquy

        How did you get refund.

        I signed up yesterday, tried two different consultants on Telstra chat both kept rubbing jbhifi plan's TC&cs on my face.

        I even chatted to one supervisor, he said same then sent me email saying sorry we couldn't help you to give you refund, you can contact TIO if you are not happy with the outcome

        I haven't cancelled service yet as I thought if I cancel before them agreeing for refund of $99, I wouldn't be able to do it later.

        Any guidance is appreciated mate

        • phanquy on 09/02/2025 - 16:53

          You need to cancel first and speak with them

Login or Join to leave a comment
Login Join