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nbn 1000/50 $99/Month Ongoing (FTTP and HFC Only) @ Buddy Telco (Aussie Broadband)

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nbn 1000/50 $99/Month Ongoing (FTTP and HFC Only) @ Buddy Telco (Aussie Broadband)
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Twix on 15/07/2024 - 09:44 buddytelco.com.au (9058 clicks)
Last edited 12/11/2024 - 17:12

Aussie Broadband has a new cheaper sub brand called Buddy Telco.

nbn 1000/50 $89/Month for 3 Months $99/Month Ongoing (FTTP and HFC Only).

IPv4 with CG-NAT and a static IPv6 /48 block.

CG-NAT works fine for most users. CG-NAT can break remote access to some home security cameras, some home automation products, Plex server, NAS, servers or if you want to host online P2P games. If your home security cameras and automation products use a cloud server you will not be affected by CG-NAT.

Update: Static IP for IPv4 can be added for an extra $10/month. You can do this from the Buddy Telco portal. Buddy has removed the Static IP for IPv4 checkbox until further notice.

Buddy Telco are using a chatbot and live chat support.

Our Perth-based live chat team is available Monday to Friday, 12pm–8pm (AEDT). If you need help outside of these hours, our customer service chatbot offers a range of self-serve options.

A ‘new customer’ is defined as an individual who has not had an active broadband service with Buddy Telco in the last six months or hasn’t been an authorised contact, residing at the same address as the primary contact, on an active broadband service with Buddy Telco in the last six months.

Terms and Conditions.

Critical Information Summary.

Basically, Buddy will run on the same infrastructure and systems that powers Aussie Broadband, but in the words of Buddy “Users will be able to manage their connection, upgrades, outages and usage through the Buddy Telco app, and Website”

It’s Aussie Broadband without the cost and overheads of the call-centres.

Aussie Broadband launches self-service affordable sub-brand called Buddy Telco.

Internet Broadband FTTP HFC nbn

Related Stores

Buddy Telco
Buddy Telco

Comments

    • Twix on 19/09/2024 - 14:25

      Static IP for IPv4 can be added for an extra $10/month.

  • demod on 15/07/2024 - 11:40
    +2

    IPv6? Would help alleviate the cgnat problem

  • Kustard King on 15/07/2024 - 11:54
    +1

    Mate vs Buddy walks into a bar. That’s not a knife..

  • akl977ad on 15/07/2024 - 12:31

    No cgnat opt-out

    • samfisher5986 on 15/07/2024 - 12:39
      +1

      This service is not suitable for my requirements therefore its not good for anyone

      A member since 2014 as well, shame, you should know better.

      • akl977ad on 15/07/2024 - 19:28

        Sorry but it's a deal breaker. Charge more for the opt out then but to have no options at all is something different.

        There's a bunch of services you can't do with cgnat and I'm not talking one or two Plex server, VPN server, streaming and gaming issues.

        Just because it's owned by Aussie bb doesn't mean anything it's a lower tier service. 99 a month isn't that much of a deal with cgnat and not being able to remove it even if you wanted to pay them extra money

        (keep in mind they're already saving money by not providing phone support)

        • maverickjohn on 15/07/2024 - 20:19

          I think if cgnat isn't an issue for the user go with this. If it's an issue go with superloop for $10 extra.
          There are many that would not be too worried by it.
          Superloop offer dynamic IP for free and static IP for an extra $5

    • lonewolf on 15/07/2024 - 12:59
      +1

      CGNat is a dealbreaker, it causes all sorts of issues from streaming, to gaming as well as remote connections.

      • samfisher5986 on 15/07/2024 - 13:12
        +6

        It does not cause issues with streaming, and it only causes issues with gaming where you need to host the game from your internet connection.

        For the average user there are no issues.

      • Twix on 15/07/2024 - 13:16
        +3

        CG-NAT works fine with Netflix, Disney+ and so on. You can run into remote access problems with Plex.

        • lonewolf on 15/07/2024 - 13:18
          +1

          Yup, I had issues with my plex servers at my place and my parents as i got aussie BB for both of us. Plus with gaming, It took me ages to figure out it was CG-NAT that was causing multiplayer issues for me trying to connect to my friend. It was odd as it worked sometimes but usually after many times of trying.

          Some of the games i had issues with was the last 2 ghost recon games. But there were others as well. I didnt realise at first that gaming would be affected.

    • liquornoodlescabbage on 15/07/2024 - 13:06
      +2

      worth the neg, absolutely on the same boat, would be churning immediately if opt out was possible

  • itsme56 on 15/07/2024 - 14:17
    -2

    Static IP ?

    • Twix on 15/07/2024 - 14:18

      Not yet. Maybe later.

      We do use CG-NAT for our services, but currently, we are unable to opt-out or offer static IP options.
      We are exploring these options for the future, so be sure to check back with us.

      • itsme56 on 15/07/2024 - 14:18
        +2

        Damn. Thanks!

        • Twix on 19/09/2024 - 14:26

          Static IP for IPv4 can be added for an extra $10/month.

  • neilsen64 on 15/07/2024 - 15:28

    signed up, activated within 30 minutes, working really well

  • Beyond on 15/07/2024 - 15:38
    +2

    While the CGNAT issue is what has turned me off this deal, I still see this post/deal as a positive as opposed to a negative, being that it's the cheapest available 1000/50 plan as well as being on the ABB network.

  • Beyond on 15/07/2024 - 15:45
    +1

    Also, the typical evening(7pm-11pm) speeds are listed at 600/41. Which isn't a problem, I'm just mentioning in case anyone is curious prior to joining up.
    I read someone on the first page here complaining that their speeds were roughly 700down and I was a bit surprised by their lack of understanding around the listed maximum speeds.

    I read on one of the ISPs 1000/50 plan page earlier that the DL speeds could be as low and around 275mb depending on network variables.

  • Velocita on 15/07/2024 - 15:59
    +1

    Cheers for posting, I signed up to their 1000/50. CGNAT won’t affect me. Good pricing for Aussie Broadband backend tech.

    • SpeedAU on 15/07/2024 - 20:49
      -3

      ABB backend is actually slow. Inside info

      • Velocita on 15/07/2024 - 21:22
        +1

        It's always been fast enough for me, get near on 950 all day every day.

        • SpeedAU on 15/07/2024 - 21:26
          -2

          it's international thats slow.

          • vodamerc on 15/07/2024 - 22:27
            -1

            @SpeedAU: Agreed. Leaptel and Launtel are the 2 best networks I have experienced. Currently with Aussie and will be switching back due to poor international peering.

            • SpeedAU on 15/07/2024 - 22:46
              -7

              @vodamerc: Launtel is good, Leaptel is horror right now, just as bad as Aussie.

      • TheTacoMan on 16/07/2024 - 13:14
        +3

        ABB backend is actually fast. Inside info

        I can do it too ;)

        • SpeedAU on 16/07/2024 - 15:02
          -2

          no you can't

  • blonky on 15/07/2024 - 17:11
    +3

    Moved from Superloop 1000/50 HFC to Buddy 1000/50 today
    Changeover took around 10 minutes and began a couple minutes after signing up

    Speeds very similar; around 910/47 before and after

    • Velocita on 15/07/2024 - 18:57
      +2

      RIP that Superloop 30 day clause though

      • blonky on 15/07/2024 - 19:38

        You just need to cancel before it auto-renews another month, ideally a couple days before the next cycle begins

        • Velocita on 15/07/2024 - 21:23

          As soon as you cancel, you're still gonna get billed for the next 30 days.

          • blonky on 16/07/2024 - 13:45

            @Velocita: Im partway through my cycle and they said termination is effective immediately, so theres about a week of the cycle left on it that’s already been paid

            • Ozbar Gain on 17/07/2024 - 11:22

              @blonky: With superloop? No mate, you're getting a final bill for the ~3 weeks unpaid

              • blonky on 17/07/2024 - 14:12

                @Ozbar Gain: With this I asked the superloop rep when I cancelled and it's effective immediately. I have just over a week left on the current cycle (billed in advance) and they said the next month won't be billed. Losing a couple days of overlap is not a big issue

                I'll report back if another months' charge comes through but that's what the rep advised on the phone

          • ChickenAdobo on 18/07/2024 - 00:43

            @Velocita: Not in my case went from superloop to abb

    • Bargaphile on 16/07/2024 - 13:28

      What about the 30 days notifications.

  • hvbarg on 15/07/2024 - 18:48

    What's up with all this providers not offering 100/40??
    Just switched to Exetel from their parent Superloop… I'd love more options until I'm forced into 1000/50

    • Twix on 15/07/2024 - 18:53
      +1

      nbn offered 100/20 at a cheaper wholesale price and most providers went with 100/20 as standard.

      Exetel, Superloop, Aussie Broadband, Leaptel, Launtel, Swoop and More Telecom have 100/40.

  • R3XNebular on 15/07/2024 - 19:18

    After Leaptel ends will jump on this. The only 1000/50 sub $100.

  • SpeedAU on 15/07/2024 - 19:35
    -2

    @Twix i've been trying to find these guys upstream. Aussie broadband buy out but wonder if they using their network yet. Seems like this will kill the ABB brand

  • alxr0101 on 15/07/2024 - 20:26

    Cgnat….at least stops the China Russia etc bots probing.

    And zerotier or tailscale sorts remote secure easy access if needed.

  • SpeedAU on 15/07/2024 - 20:47
    -5

    CGNat im out.

  • kaleidoscope on 15/07/2024 - 21:24

    IPv4 with CG-NAT and a IPv6 /48 block

    this is getting ridiculous like streaming services with ads bs 🙁

    • BargainKen on 16/07/2024 - 11:07
      +2

      Friends dont let friends use CG-NAT

  • SerialExperience on 16/07/2024 - 00:54
    +3

    What most people miss with the whole CGNAT thing is you get a ipv6 block. Most services will happily run off that. Point your AAA record to your box, create your ipv6 firewall rule and you're done. Easy peasy.

    • BargainKen on 16/07/2024 - 11:08
      +3

      Assuming the remote connection you're on even supports IP6

  • monty168 on 16/07/2024 - 11:52

    Considering changing from Aussie BB to Buddy.
    Does anyone know whether my Wifi settings will change also?
    I really can't be bothered updating all my connected devices.

    • Twix on 16/07/2024 - 11:52
      +1

      No change.

    • spikiii on 16/07/2024 - 14:14

      no change but the automation that handles the change over can stall - so be ready to jump onto chat to ask them if your existing connection drops and it's more then 20-30 mins but the new connection doesn't kick in

      source: happened when I went ABB to Origin Broadband, and again when I just went from Origin to Buddy. (aka all Aussie BB infra)

      • monty168 on 16/07/2024 - 18:21
        +1

        Thanks both, I pulled the trigger and switched from ABB to Buddy.
        Was disconnected for 2hrs, but otherwise very smooth process.

        • Sargexxxx on 16/07/2024 - 18:40

          Don't forget to call ABB to cancel your plan

  • Sargexxxx on 16/07/2024 - 18:43

    Signed up earlier today from Aussie BB to Buddy, took about 20m to get connected. Called Aussie BB to cancel the existing plan.

    All seems the same expect for the better speed on the 1000/50 plan

  • Bargainhunter365 on 16/07/2024 - 19:14

    Does anyone know if PC Gaming works with Ipv6? And can we prioritise using that instead of CGNat please, I've done my research but still a little confused.

    • Joshminey on 16/07/2024 - 21:14

      I was with Origin for 2 months who used ABB CGNAT I didn't notice a difference in my gaming experience coming from a provider that didn't use CGNAT.

      • AE on 17/07/2024 - 09:03

        that's what i was wondering too. I've churned so many times in the past 5 years, almost every 6 months. One of them must have also had cgnat, but i never noticed a difference in service quality. Only churned because of better deals.
        I would consider myself a heavy user, a couple of TB every month + gaming and streaming. I just don't remote access my server.
        I also was with origin for a while, and it was working fine.

        I will give buddy a try too. For most people the service should be absolutely fine.

      • samfisher5986 on 18/07/2024 - 12:02

        You likely weren't hosting any games yourself during that time.

        • Joshminey on 19/07/2024 - 10:29

          No I wasn’t

    • lorikeet on 18/07/2024 - 14:19

      Technically yes, if the game supports connecting to other players over ipv6 and if the other players also have ipv6.

      Some games route all connections through their servers and don't use direct connection between players. In this case being on CGNAT doesn't matter.

      You need to research the games you're playing to know if they actually use direct connections between players and are affected by CGNAT.

      • Agret on 19/07/2024 - 02:18
        +1

        I think it's still very unusual for a game to support ipv6 and 99% of them are using ipv4 still. CGNAT will cause you issues on peer to peer games.

      • samfisher5986 on 19/07/2024 - 09:10

        Most games today use servers so they can sell you micro transactions.

  • yolow on 17/07/2024 - 21:29
    -4

    If everyone sends them an email complaining about not having an option to opt out or disable CG-NAT, they might consider adding this option to their plans. Send your email to [email protected].

    • askbargain on 11/08/2024 - 17:22

      oh no, vocal minority

  • slaka on 18/07/2024 - 18:17
    +2

    My experience today, FTTP switching from ABB

    • 7.20 am sign up
    • 8.20 am order confirmation email
    • 12.45 pm internet down
    • 12.54 pm "NBN service closed" email from ABB (note: I haven't contacted them yet
      per Buddy instructions, so interesting that this triggered)
    • 3.00 pm Contacted Buddy live chat. Was told:
      "I'll have to resubmit the order to NBN manually now. This should connect in 20 minutes to 24 hours time."
    • 3.35 pm SMS saying connection ready from Buddy
    • 3.38ish pm Internet working
  • E5TOQUE on 16/09/2024 - 09:52

    It's been 2 months since this launched.
    Have they given the option of opting out of CG-NAT?

    • chickendog on 16/09/2024 - 10:08

      No, opting out of CG-NAT is not going to happen they are instead looking at charging for a static IP as an option going forward.
      No ETA and pricing for that currently though.

      • Arsenal on 16/09/2024 - 11:50

        Paying for a static IP is still opting out of CGNAT though, so i'd take it assuming they made it a sensible sub $10 option.

        • chickendog on 16/09/2024 - 12:19

          Semantics but yes - Hopefully $5 like for ABB, otherwise $10 could be possible and is how much Leaptel charge.

  • txb on 16/09/2024 - 14:13

    Anyone explain what and why cgnat is a deal breaker? Googling confused me even more :(
    Is it bad for streaming or something?

    • Twix on 16/09/2024 - 14:21
      +2

      CG-NAT works fine for most users and doesn't affect streaming with Netflix, Disney+ and so on.

      CG-NAT can break remote access to some home security cameras, some home automation products, Plex server, NAS, servers or if you want to host online P2P games. Do you do any of this?

      • txb on 16/09/2024 - 15:10
        +1

        No :)

  • bbourizk on 16/09/2024 - 16:45

    Went to cancel my Exetel account. The lady asked why and I said I wanted a faster plan that they dont provide.
    She said we can put in a special request to get 1000/50.
    $99 for first 6 months the $109 after.
    Just did it as I'm typing this, she reckons it takes 4 hours from putting in the request.
    Lets see what happens.

    Have been happy with Exetel

    • chickendog on 16/09/2024 - 16:59

      Interesting. People have been requesting 1000/50 through other means and they have said no.
      Sounds like they're purely using it as a retention tool. I don't like supporting that kind of activity from a business but I've been on Exetel before and they are otherwise pretty good.

      • Twix on 16/09/2024 - 17:30
        +2

        You can get that 1000/50 $99/$109 deal by joining Superloop. All new Exetel services use Superloop.

      • bbourizk on 16/09/2024 - 17:30
        +1

        Just did a speed test as its already active 888/47 is great.
        Not sure why they dont offer it, would save a lot of mucking around.

  • Darude Sandstorm on 16/09/2024 - 17:22

    Just in case everyone has already mentioned it, only CGNAT, no opt-out.

  • Mdn77 on 18/09/2024 - 19:14
    +2

    static is now available $10 a month

    • spikiii on 18/09/2024 - 19:38

      I assume through chat? Just looked at the app - doesn’t seem to be an option?

      • chickendog on 18/09/2024 - 22:17
        +1

        Try the web portal, maybe the app release doesn't have it yet.
        I have signed up and got my static IP in 10 minutes this afternoon. Just had to kick my connection afterwards.

        • spikiii on 19/09/2024 - 06:33
          +1

          Thanks! yep - it's not in the app, maybe down the track but it's definitely in the web portal as a $10 static-ip bolt on.

          • Roe Jogan on 24/09/2024 - 17:48

            @spikiii: so static ip removes the cg nat issue im assuming? but price goes above the magic 99 dollar mark

  • Mdn77 on 18/09/2024 - 19:47

    i heard in the portal check whirlpool

  • Roe Jogan on 24/09/2024 - 13:40

    my leaptel 99 a month is ending soon, which should i go with? ii dont wana pay more than 99 a month for 1000mbps speed. i dont care about any other extra stuff, this, superloop or exetel

    • chickendog on 24/09/2024 - 16:36

      You might be able to ask Leaptel if they can continue your offer with them. Just give them a call.

      • Roe Jogan on 24/09/2024 - 17:47

        i logged in to the portal and asked they said best they can do is 109 which is the offet they emailed me anyway. sad now ill have to look into superloop as my only option left really.. and see if they are willing to keep me on the 99 after 6 months, ive heard people had success remaining on the 99 offer after the 6 months idk if its still common occurrence

        • chickendog on 24/09/2024 - 20:27

          Why not try Buddy then? If you no like it you can churn to Superloop. Beauty of ABB/Buddy you can churn and get the rest of your days prorated. Unlike Superloop, which is a PITA to change if you want to.

          • Roe Jogan on 24/09/2024 - 20:32

            @chickendog: reason is i hate not being able to turn of cg nat, it causes alot of issues and bans on sites, for example my ip got banned on carsales, when i visit the site it says your ip is banned due to the unusually high traffic coming from your IP, same thing happened on facebook. cgnat hares your ip with other people (simplified way of explaining it just so i can get my point across) after i turned off the cg nat inside leaptel portal now those sites are working again. until buddy gives the option to turn off cg nat superloop is the best value overall, il be swapping after my leaptel 99 plan finishes on 15th nov. oh also forgot to mention buddy gurantees only 600mbps night speeds while superloop is more like 800-850mbps so faster speeds, same as leptel, the only reason i want to swap away from leaptel is i get alot of emails every few days about maintenance in the area, interrupted service, its like non stop for the 12months that ive been with them

            • chickendog on 24/09/2024 - 21:25

              @Roe Jogan: Fair enough about CGNAT.
              The AussieBB Typical Evening Speeds (TES) doesn't make sense to me tbh, I and many other repeatedly get good speeds at all times of the day but I guess if they're not willing to back that it says something I suppose.
              And yeah fair about maintenance. Leaptel has lots of work to do to get proper redundancy in place.

            • Twix on 25/09/2024 - 12:53

              @Roe Jogan: Buddy can give you a static IP address for $10/m to disable CG-NAT. 600Mbps is the average typical evening speed however you can get around 950Mbps during that time.

              nbn and ISPs do maintenance all the time. Leaptel forward you the details and some providers don't bother. You should be able to turn off the emails in the Leaptel portal.

              • Roe Jogan on 25/09/2024 - 14:20

                @Twix: but then its no difference to superloop in price and features, why would one choose buddy over superloop after adding a static ip its the same price, minus the non existant support with buddy where with superloop you atleast get the phone support if u ever need it

  • GrunkStrap on 25/09/2024 - 07:26

    signed up yesterday at 10.00 am - got the welcome email and text - then nada. had a look this morning and yes transfer to Buddy happened overnight but no message or text - only a thanks for leaving email from ABB. Speed on 5g is fine 600 or so and upload is 40 plus. Non 5g is atrociously low - under 100 so will need to contact Chat Support this morning and see why that is so slow…guessing router might need diff config to ABB where it was running at 260.

    • Roe Jogan on 25/09/2024 - 10:35

      sounds like it is throttled to 600mb instead of the usual 850-900 wired or like 700-750 wireless

    • Twix on 25/09/2024 - 13:02
      +3

      Buddy can't help you with your slow 2.4GHz Wi-Fi speeds. Under 100Mbps for 2.4GHz Wi-Fi is normal. There is nothing to change on your router config.

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