• long running

nbn 1000/50 $99/Month Ongoing (FTTP and HFC Only) @ Buddy Telco (Aussie Broadband)

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Aussie Broadband has a new cheaper sub brand called Buddy Telco.

nbn 1000/50 $89/Month for 3 Months $99/Month Ongoing (FTTP and HFC Only).

IPv4 with CG-NAT and a static IPv6 /48 block.

CG-NAT works fine for most users. CG-NAT can break remote access to some home security cameras, some home automation products, Plex server, NAS, servers or if you want to host online P2P games. If your home security cameras and automation products use a cloud server you will not be affected by CG-NAT.

Update: Static IP for IPv4 can be added for an extra $10/month. You can do this from the Buddy Telco portal. Buddy has removed the Static IP for IPv4 checkbox until further notice.

Buddy Telco are using a chatbot and live chat support.

Our Perth-based live chat team is available Monday to Friday, 12pm–8pm (AEDT). If you need help outside of these hours, our customer service chatbot offers a range of self-serve options.


A ‘new customer’ is defined as an individual who has not had an active broadband service with Buddy Telco in the last six months or hasn’t been an authorised contact, residing at the same address as the primary contact, on an active broadband service with Buddy Telco in the last six months.

Terms and Conditions.

Critical Information Summary.


Basically, Buddy will run on the same infrastructure and systems that powers Aussie Broadband, but in the words of Buddy “Users will be able to manage their connection, upgrades, outages and usage through the Buddy Telco app, and Website”

It’s Aussie Broadband without the cost and overheads of the call-centres.

Aussie Broadband launches self-service affordable sub-brand called Buddy Telco.

Related Stores

Buddy Telco
Buddy Telco

Comments

            • @Roe Jogan: Buddy can give you a static IP address for $10/m to disable CG-NAT. 600Mbps is the average typical evening speed however you can get around 950Mbps during that time.

              nbn and ISPs do maintenance all the time. Leaptel forward you the details and some providers don't bother. You should be able to turn off the emails in the Leaptel portal.

              • @Twix: but then its no difference to superloop in price and features, why would one choose buddy over superloop after adding a static ip its the same price, minus the non existant support with buddy where with superloop you atleast get the phone support if u ever need it

  • signed up yesterday at 10.00 am - got the welcome email and text - then nada. had a look this morning and yes transfer to Buddy happened overnight but no message or text - only a thanks for leaving email from ABB. Speed on 5g is fine 600 or so and upload is 40 plus. Non 5g is atrociously low - under 100 so will need to contact Chat Support this morning and see why that is so slow…guessing router might need diff config to ABB where it was running at 260.

    • sounds like it is throttled to 600mb instead of the usual 850-900 wired or like 700-750 wireless

    • +3

      Buddy can't help you with your slow 2.4GHz Wi-Fi speeds. Under 100Mbps for 2.4GHz Wi-Fi is normal. There is nothing to change on your router config.

  • I used them during their initial 3 months promotion, pretty good service imo

  • my arlo camera base requires port forwarding. Does no opt out have impact on this? many thx

    • Yes, unless they offer IPv6 connectivity.

  • Can someone put it into simply terms for dumb people like me

    I have ABB 100/20 atm and if I changed to Buddy 100/20 for a saving of $30 what am I sacrificing

    I game a lot consoles and also use Philips HUE lights when I’m away etc and also will be getting Arlo etc Secrutiy cameras in future

    I’ve been with ABB since 2015 when I first could get NBN and it’s disappointing they don’t look after local long serving customers with better deals

    • Primarily it's the phone based customer service.

      Not sure how the Arlo security systems work. If you need to access your network directly, then you'll need a static IP. If it's on their own cloud network, then you'll be fine.

      • Haven’t used the customer service much since 2015

        • Can always try it for a month and switch back if it breaks something. I also switched from ABB -> Buddy because no longer needed the Static IP and CG-NAT doesn't affect my use cases.

          Heck, the $5 a month can be put towards a game server anyway if you need that.

  • Well, this plan will compete with TPG with their 800/40 FTTP plan for $105 p.m. I am on that plan and it works well for me (typical speeds are -950), but it's still nice to see some competition in this range.

  • I'm on ABB for so long I can't even remember when i signed up. I'm paying $89 for 50/20 HFC plan and $5 static ip.
    I think its time to move.

    • +1

      $89/m is too much for 50/20.

      Get 100/20 or 250/25 with Leaptel or Superloop and you can turn off CG-NAT for $0. Static IP with Leaptel is $10/m and Superloop is $5/m.

  • Superloop offers 1000/50 for $99/m (6 months) with no CG-NAT. Not sure this is really a deal.

    • The deal was initially $89 for 3 months and $99/m ongoing. It's a good deal since CG-NAT doesn't affect most users. Superloop is good if you need to get off CG-NAT.

      I didn't ask to repost this. Someone else did.

      • Not to mention ABB network is far more reliable than Superloop (from what I've heard and experienced)

        • Both Aussie BB and Superloop are equally reliable for me.

      • For a normal work from home corporate user cg-nat won't cause any issues?

    • Buddy was a rock solid connection for me but forced to churn to Leaptel as they offerred CGNAT optout or static ip. Leaptel is currently performing almost as good as Buddy but I'll churn back to Buddy in a heartbeat if it started offering CGNAT optopt or static ip. Best provider I've found so far that works with my setup. Superloop used to he good but regular outages just put me off.

  • -2

    1/10 for naming. Could have been a bit more original than calling it Buddy, and copying the Mate vibe.

  • Have been with Buddy for several months now. The speed is as good as ABB in peak and off peak. Never had an outage, never needed support.

    I've been using the NBN for as long as I can remember with many ISP's, I've probably never needed to call support for real help. The only time I picked up the phone was calling TPG, blasting their $hitty billing system and their BD 30 disconnection notice.

    I recommend them Buddy.

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