This was posted 10 months 7 days ago, and might be an out-dated deal.

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[Pre Order] 20% off Samsung Galaxy S24 Range, Bonuses: $450 Trade-in, up to $350 Vouchers, 1 Year Samsung Care @ Samsung Edu/EPP

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[Pre Order] 20% off Samsung Galaxy S24 Range, Bonuses: $450 Trade-in, up to $350 Vouchers, 1 Year Samsung Care @ Samsung Edu/EPP
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Elquines on 18/01/2024 - 06:09 samsung.com (9216 clicks)
Last edited 21/01/2024 - 05:33 by 2 other users
GALAXYAI

Note: Deal marked as expired because code GALAXYAI reverts to $100 instead of $200. Rest of the deal still works

Pre-order the Samsung Galaxy S24 range on Samsung Education Store and Samsung Portal/Government store to receive the offers.

20% off RRP with $250 bonus trade-in, $200 bonus trade-in with code starting with CME (for S24 ultra only) and instant e-vouchers: $200 (code GALAXYAI) + $150 (S24 ultra) or $100 (S24/S24+) . Instant e-vouchers must be redeemed in the same transaction and cannot be deducted from the phone price.

Also, receive 1 year Samsung Care + for free, valued $149 (S24 ultra) and $129 (S24/S24+)

Prices for S24 range (20% off) without trade-in are:

256Gb:
S24: $1119.20
S24+: $1359.20
S24 ultra: $1759.20

512Gb:

S24: $1279.20
S24+: $1519.20
S24 ultra: $1919.20

Step-by-step:

Step 1: Select the phone and storage from the link, remember to add Free 1Yr Samsung Care +, do not select trade-in at this stage

Step 2: For S24 ultra: select MORE THAN $350 value of accessories (page showing $150 credit but you have $350 voucher credit to use here) and click continue. For S24/S24+ select more than $300 as you have $300 credit

Step 3: At the check-out page, add code GALAXYAI, this should allow you to have $350 or $300 credits.

Step 4: Add trade-in details

Step 5: (Only for S24 ultra) Add bonus $200 trade-in code, starting with CME. You can get this code in the Samsung member app, or message online chat team to ask for one.

Ship from 29th Jan
5% off first shop app order is also available.
Stack with the $200 bonus trade-in offer from this deal: https://www.ozbargain.com.au/node/825065

Please note that S24+ and S24 use chipset Exynos 2400 in Australian market.

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closed Comments

    • Bigredkeg on 09/02/2024 - 13:04

      what was the voucher ?

      • KnetD on 10/02/2024 - 03:44

        The voucher is for 10% off a Samsung Watch and appears to be stackable with other watch promotions. I believe others reported being offered a voucher for 10% off any Samsung electronic product.

    • [Deactivated] on 09/02/2024 - 13:20

      Are you planning to use the voucher? I missed the boat with the s24 ultra deals and I'm on the lookout.

      • KnetD on 10/02/2024 - 03:47

        Don't know yet if I will use it, I'm still considering upgrading my current watch.

    • hasher22 on 09/02/2024 - 21:06

      Well yes, the definition of shipped and on the way by Samsung has already been answered on here.

  • Simon616 on 09/02/2024 - 13:47

    My order status just changed to shipped from awaiting.. i ordered at 19th afternoon. S24u Blue 512GB from Samsung EDU Store, and also ordered a watch 6 face and a bond. I got a Email from K. and said will ship from 12/02. Maybe it will be early than that time.

    • racingmiku on 09/02/2024 - 13:57

      I guess we would get it on Monday at the earliest. Does Startrack even deliver on Saturday?

      • Simon616 on 09/02/2024 - 13:59

        Yes, I heard they deliver on Saturday.

        • racingmiku on 09/02/2024 - 18:15

          Nice! Hope so, now just waiting for tracking number. Anyone gotten the tracking number yet?

        • racingmiku on 12/02/2024 - 16:21

          @Simon616: have you gotten yours? is it "on its way"? Mine still stuck at shipped…

  • nokia3660 on 09/02/2024 - 14:09

    S24U 512GB Blue - Ordered 20/01, shipping starts from 07/02, status changed to Shipped today (09/02)

    • lethalmoney on 09/02/2024 - 14:16

      Wtf.
      Same phone, ordered prior and status moved to 21/2 today.
      Time to escalate

      • nokia3660 on 09/02/2024 - 14:24

        definitely escalate. I did show them my frustration on 07/02 via live chat, not sure if that had helped though.

        • lethalmoney on 09/02/2024 - 15:20

          Changed to shipped not long after chat. The screen protectors are still on awaiting. Not fussed about that, though!

      • 0 0 0 on 09/02/2024 - 14:33

        Mine just moved out to 13/2 from 12/2.

        Edit: oh whilst the date move out another day looks like status is now Shipped

        • nokia3660 on 09/02/2024 - 16:47

          probably that's your get it by date. Mine is showing get it by as 14/02. Hopefully it turns up sooner

    • GerrardLFC on 09/02/2024 - 16:55

      2 x S24U 512GB Blue just changed to shipped for delivery on 14th for me.

      Ordered on 18th.

      • lethalmoney on 12/02/2024 - 20:29

        Mine is coming tomorrow :) (only shows in AP atm)

        • GerrardLFC on 12/02/2024 - 22:47

          Both Blue 512GB showing on Auspost App they are coming tomorrow

  • Joshaldinio on 09/02/2024 - 18:29

    Shipping for me is now showing up in my Auspost app

  • BigRiggs24 on 09/02/2024 - 19:45

    S24U 256GB Blue in Auspost app, Delivery expected Monday 12, Ordered 21st.

  • ThaiArse on 10/02/2024 - 07:07

    Who else has not received refund for cancelled items after receiving phone? My order has been delivered but does have 'UpdateError' when i check my order. I also haven't received an email for sending the trade in phone in either.

    My first order has 'Updated' and I received an email with details to send the trade in phone straight away. This order I did not cancel any items.

  • IDontKnowWhyImHere on 10/02/2024 - 09:29

    Can anyone please suggest screen protector to use with S24 Ultra that works with fingerprint? I understand this takes away the screen reflective feature but willing to sacrifice for screen protector. Amazon reviews has mixed comments for the fingerprint scanner so looking to get some suggestions.

  • Navigator87 on 10/02/2024 - 12:53

    Hi all, recieved the s24u last wed and all setup. Time to return my old note 10.

    Can anyone advise if the s pen of the old Note 10 should be returned to asurion with the device or not? I remember reading that accessories like charger and s pen should be removed from the box before sending the old device back. I wouldnt mind keeping th s pen as it still works with the s24 u as well. Can someone please confirm? My return value was only $5 (defective screen) and i do wish to return the device and not cop up the $60 fee…

    • hasher22 on 10/02/2024 - 13:32
      +1

      This is the US t&c's which states the pen needs to be sent

      https://www.samsung.com/us/trade-in/terms-and-conditions/

      "You should ship only the Trade-In Device, including S-Pens for phones, to Samsung. Do not send accessories, keyboard covers, watch straps, chargers, memory or SIM cards. If you trade in a tablet or laptop, do not send the included S-Pen."

      But the AU t&cs, couldn't find that the pen needs to be included: https://images.samsung.com/is/content/samsung/assets/au/care…

      Your trade in is only $5, I would keep the pen if you need it for the ultra. Samsung is only going to keep the $5 if they don't receive the pen if they it violates the T&Cs

    • Elquines on 10/02/2024 - 13:45
      +1

      Provided that trade-in value is only $5 and you return your Note 10, maybe keep the pen with you. Its unlikely to have more fees there

      • Navigator87 on 10/02/2024 - 13:58
        +1

        Thanks @hasher22 & @Elquines. The T&C's you sent mention in point 8.2 (b) ensure that You also post to Us Your stylus (where Your Existing Device comes with one).

        I highly doubt the old stylus will ever be used especially when im giving the note 10+ device back. I'll just return it and not risk the $65 at stake for something which will probably never be value to me anyway…

        Thanks for the response and sharing these T&C's

        • hasher22 on 10/02/2024 - 16:37

          Oh great it is in the Aussie T&Cs, I'm glad you found it. TBH I was skim reading lol and searching for 'pen'.

          Yeah, I would have sent it too even if it didn't state it in the Aussie T&Cs just to make sure

  • Bigredkeg on 11/02/2024 - 21:52

    Apparently magsafe cases are interfering with the s pen. Was going for an ESR clear case but may change now. Does anyone know a good quality/decent protection clear case with no magsafe for 24 ultra?

    • EVA-01 on 11/02/2024 - 22:50

      Using the ESR MagSafe clear case right now. Just tested and wrote the whole screen in Notes and there's no interference.

      • jokingsplits on 13/02/2024 - 19:40

        I have a jtech magsafe clear case, and there is no interference unless i add my esr wallet. When that is attached there is a clear problem, dead zones and unresponsiveness. Are you just using the case or another accessory? Ive heard it depends more on the accessories than case itself.

  • BigRiggs24 on 11/02/2024 - 23:36

    No tracking updates for 48 hours after "Transferred" in Auspost app…? Anyone else or have StarTrack lost my package. Still in Sydney when it's meant to be at my house in 8 hours.

    • 0 0 0 on 12/02/2024 - 00:37

      It'll arrive. Tracking is often behind with Startrack as they move very quickly.

    • BigRiggs24 on 12/02/2024 - 04:19

      new update coming 13th :)

  • lethalmoney on 12/02/2024 - 06:24
    +1

    Hope magsafe is fine on quadlock. Expensive case!

    • pevo01 on 12/02/2024 - 14:31
      +1

      Just received my quadlock. s-pen seems to work fine with the magsafe case.

      Only thing I don't like about the case is that there is no "lip" around the screen on the left and right sides. Only at the top and bottom. So seemingly a bit less protection compared to quadlock cases I have used in the past (Samsung S21 & S9).

  • chickenteriyaki on 12/02/2024 - 06:42

    Anyone with a "Get it by 13/02/24 Standard Delivery" receive their ST codes yet? mines still sitting on shipped

    • IDontKnowWhyImHere on 12/02/2024 - 07:41
      +1

      Same for me. Changed to shipped on 8th but no updates. Hope we get the tracking today. Generally ST will deliver in a day. As long as it ships by today, I think we will get it by tomorrow.

      • nokia3660 on 12/02/2024 - 10:49

        what was your get it by date after it changed to shipped?

      • chickenteriyaki on 12/02/2024 - 19:48

        Mines just changed to “On the way” and refreshing my Auspost app now shows the ST number. Expected tomorrow.

        • IDontKnowWhyImHere on 12/02/2024 - 19:53
          +1

          Thanks. Yaaahhhh, it's showing for me as well. I was refreshing from morning and lost the hope. ;) Finallyyyy…

    • Gunduck on 13/02/2024 - 04:48

      Mine showed up in my AusPost app well before Samsung emailed me the tracking details

      • chickenteriyaki on 13/02/2024 - 06:24

        Same, Samsung hasn’t emailed me with any tracking

  • KnetD on 12/02/2024 - 10:59

    My Samsung S24U initially had a "Get it by" date of 07/02/24, then 12/02/24, and now 13/02/24. Unfortunately, I still have no tracking details, and the status has remained at "Shipped" for over a week now. When I reached out to Samsung's customer service (early hours), they provided me with a Startrack/Auspost Connote (consignment) number. However, when checking on the Startrack connote search page it displayed a message saying, "No items/jobs matched your search in the last 21 days." I'm not entirely sure what this means, but it doesn't seem promising for receiving any delivery either today or tomorrow.

    Adding to the frustration, live chat support remains mostly unavailable, with only the Concierge Team from Samsung Care responding due to a "high volume of interactions." They've now promised an "update" callback at some point in the future. It seems like Samsung's chatbots are the only ones actively engaging with customers at the moment

    • Duplicity on 12/02/2024 - 12:27

      others here have posted about receiving their phones before tracking activated, we've already been waiting ages should be here soon

    • racingmiku on 12/02/2024 - 12:38

      Contacted the live chat support… got in with 8 tries…
      Status was changed to shipped since Friday. And there is "get it by 14th Feb".
      Chat couldn't get any tracking number as its shipment date is apparently or conveniently changed to today… What a massive letdown yet again.
      So for those in similar positions, I think we could be in for some waiting yet again.
      And the chat mentioned the delivery could take up to 10 days… I was like (-.-")
      Come on Samsung!

      • hasher22 on 12/02/2024 - 12:43

        You won't get a tracking number when it's in the "shipped" stage. You will get a tracking number when it's in the "on the way" stage. If the date is correct, you should receive the tracking number tomorrow.

      • nokia3660 on 12/02/2024 - 13:40

        same boat, get it by 14/02. I was really hoping that it would be a realistic timeline since stock has been actually allocated. To be frank I have lost most of the excitement around getting a new phone.

    • KnetD on 13/02/2024 - 00:29

      Still no update callback from support but Samsung has updated my order to "On the way." Startrack tracking details are also now showing on my AusPost app with the phone having arrived from Mel in Bankstown this arvo and collected by courier. Delivery is scheduled for Tuesday, fingers are crossed for all expecting phones tomorrow.

  • hasher22 on 12/02/2024 - 12:37

    Has anyone got their refund of cancelled accessories back? Samsung e-commerce is mucking me about

    Timeline
    30th Jan: Picked up order from store
    7th Feb: Called samsung e-commerce to check on refund, they stated wait up to 5 business days for the refund from the date of collection to process. I advised it's been 7 business days from pick up. Rep said to wait another 5 business days… so she changed her story.
    12th Feb: No e-mail confirmation or refund yet. Called samsung e-commerce to check on refund again, rep said the refund was initiated on the 7th when I called but that's not what the rep on the 7th said to me. He then said to wait until 14th feb, if I don't get the refund, call my bank.

    Conclusion, I don't think it's the banks problem, its a Samsung problem and I purely think they haven't processed the refund.

    Asurion processed my phone return the next day and I saw a pending refund already in my bank account transaction.

    • darkknightwayno on 12/02/2024 - 14:58

      Ultra 1Tb blue delivered last Friday.
      Accessories refund processed today.
      Pretty impressed considering they have no clue when comparing to my previous Samsung experiences

      • hasher22 on 12/02/2024 - 15:20

        Thanks for the update, I don't know why mine is taking so long.

        What type of refund notification you get? SMS or E-Mail confirmation?

        Also, can I do a charge-back you think, if it's taking forever?

        • darkknightwayno on 12/02/2024 - 17:56
          +1

          You will get an email with a credit note which is like a credit invoice.

          Refund is already pending in my ANZ app.

          Chargeback can be your last resort but a year later you will have Samsung collections calling you asking why you did a charge back lol

          Reason I know this is because they sent me a DOA TV and the customer service was pathetic, no refund till 3 months hence I did a charge back.

          I do agree with you and a lot of others Samsung are all over the place for after sales service, they genuinely suck and have 0 clue.

          I feel your pain because you want your money back. Am still awaiting Asurion as I did a trade and the device got delivered back to them today so would love my $400 refunded back so that’s the last piece of this puzzle!

          Good luck

          • hasher22 on 12/02/2024 - 18:04

            @darkknightwayno: Thank you for the update!

            Asurion is much more better as they will give you updates on when they got the phone and when they assess the phone (usually a day or 2 later, same day if you're lucky) and they will process the refund on the same day as the assessment.

            I will do a chargeback for sure if I don't get it in the next few weeks. I sent an e-mail using the samsung e-commerce form today and I am glad I got a fast reply from an actual person.

            They said:
            "I acknowledge your email and I sincerely apologize if up until today you still haven't received your refund for the cancelled order. I will have to escalate this to our back-office team for further check. An update will be posted up to 7-10 business days and you will be informed directly through email or phone call.

            In case you haven't received any update within the given timeframe, please let us know so we can send follow-up notice."

            • darkknightwayno on 12/02/2024 - 19:28
              +1

              @hasher22: Awesome
              That’s great news.
              Thank you for the Asurion insights.

              I genuinely hope you get somewhere with Samsung as I have also had people respond but do nothing. It is a broken company and not sure how they haven’t been in hot water yet.

              Keep us posted

            • darkknightwayno on 13/02/2024 - 15:36

              @hasher22: Hey mate

              Can you please check your Aus post app for the Asurion return was your device delivered to Wetherill Park or Regents Park in NSW

              I am confused because my asurion trade device tracking says Regents Park as delivered but the E Label had Wetherill Park as destination suburb.

              I believe they are not far away from each other but for peace of mind I want to clarify

              Thanks

              • hasher22 on 13/02/2024 - 17:24
                +1

                @darkknightwayno: My delivery label state:

                Samsung
                Trade- In Program - S
                Po Box 6284
                WETHERILL PARK NSW 1851

                But the final delivery was to:

                Delivered
                REGENTS PARK NSW • Tue 6 Feb, 12.03pm

    • frankboy on 13/02/2024 - 12:06

      You're not alone in experiencing difficulties with refunds for cancelled accessories. I got the device on Jan 29. When tracking order from https://shop.samsung.com/au/mypage/orders, it shows UpdateError on Tradein. Do you have the same issue? Check once.
      I've been in touch with Samsung for the past 15 days, but unfortunately, there hasn't been any resolution yet.

  • hotrod01 on 12/02/2024 - 12:59

    Good luck to anyone wishing to return accessories. You will be on the phone for about an hour. It is an extremely slow process, and Samsung make it difficult to return items. Online chat is useless. You need to speak with a Samsung call centre person to progress a return and they request photos be sent while on the call to prove it hasn't been opened before they will progress a refund application.

    • Duplicity on 12/02/2024 - 14:09

      why didn't you cancel them on the order page?

      • hotrod01 on 12/02/2024 - 14:24

        For some reason the option was never available when i clicked thru to cancel.

        • chickenteriyaki on 12/02/2024 - 14:45

          I had a similar thing happen to family, returning goods after they are delivered is an extremely frustrating experience. Took 2 months and escalation to fair trading to get the funds back.

  • Nps on 12/02/2024 - 17:36

    After paying so much for the S24 ultra phone, I want to ensure that it is well protected in case my clumsy self drops it.

    Can anyone please suggest a real good case and screen protector?

    • Daftg on 12/02/2024 - 22:24
      +1

      I got the esr tempered glass, anti glare ain't shit to me if my screen is cracked or scratched

  • shabaka on 12/02/2024 - 20:52

    ok here's my overall trip report

    ordered s24U 256gb, violet, on 18th, trading in s22u 128gb for $495

    after cancelling accessories trick ended up paying $630. kept silicon case and smart tag because I wanted them

    phone received 29th, super happy with it

    asurion approved condition and released $495 back

    $630 - $495 = $135

    $135 for 2 gen newer phone with double the storage, plus good case and smart tag - awesome deal. thank you OP. glad I waited for preorder deals..

    • snvl on 12/02/2024 - 21:46
      +2

      I think you are deducting the $495 twice. You paid $630

      • shabaka on 12/02/2024 - 22:10
        +1

        lol I am so dumb! 🤣 yes you're so totally right, I paid $630

        well, all things considered, I am happy 😁 that's the way my memory needs to file it. definitely better than how I got S22U, which was trade in of Pixel 6a and $100 loyalty points and I still was $800 out of pocket

    • meowmeowmeow on 13/02/2024 - 08:50

      What was the turnaround for Asurion to approve the condition? My phone got there a week ago and they still haven't assessed it.

      • shabaka on 13/02/2024 - 09:31

        my phone arrived there on 7th, 2 days later got confirmation they got it, and on the 12th they approved condition and released money.

        • meowmeowmeow on 13/02/2024 - 10:18

          Hmmm weird they got mine on the 6th and I got the email they received it on the 9th. Hopefully any day now.

  • Daftg on 12/02/2024 - 22:26

    Sent a galaxy watch for the trade in, asurion sends an email saying i haven't sent the watch yet. I check out auspost and it says delivered last Friday. Hope i don't get charged the deposit

    • hasher22 on 12/02/2024 - 23:20

      Nah you won't, I got the same e-mail from asurion when tracking stated it's been delivered. They just haven't opened up the package and marked your phone as received. You should get the "we received your phone" email next few days.

  • Duplicity on 12/02/2024 - 23:28

    Ultra 512 Blue finally on the way and expected delivery tomorrow

    • nokia3660 on 13/02/2024 - 10:15

      same in my case, luckily estimated delivery is showing as today. Fingers crossed.

      • Duplicity on 13/02/2024 - 10:51
        +1

        Delivered about when you made your comment

        • nokia3660 on 13/02/2024 - 12:03

          how about that.. I am still waiting for mine though :)

  • Gravediggaz on 13/02/2024 - 00:05

    Ordered on the 30th still awaiting dispatch

    • nokia3660 on 13/02/2024 - 12:09

      People who have ordered on 19/20th are just starting to receive their phones, unless they have ramped up their stock you are in for a long wait (especially if it is an exclusive colour)

      • snvl on 13/02/2024 - 12:33

        Ordered 06/02. On board for delivery today.

        Delays are probably colour and storage related

  • bluebluebird on 13/02/2024 - 07:18

    Anyone moved from S23 Ultra? I am with S24U now - I realised the battery drained very fast, I did a SmartSwitch … is it better to reset and re-do the set up?

    But I have backup which I would like to retain.

    • shabaka on 13/02/2024 - 07:34

      I did a smart switch but unticked everything besides the stuff I wanted to keep (apps, photos, etc.), most importantly untick settings and start from scratch there

      • bluebluebird on 13/02/2024 - 07:38

        So u think can I can stick to SmartSwitch and untick Settings … the rests can bring across - incl. apps?

        • shabaka on 13/02/2024 - 09:32

          yes, that's what I did

    • CodeXD on 13/02/2024 - 08:31

      Did you have similar issue on S23U?

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