This was posted 1 year 11 months 25 days ago, and might be an out-dated deal.

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nbn 50/20 $64.95/M, 100/20 $74.95/M, 100/40 $84.95/M, 250/25 $99.95/M, 500/50 $114.95/M for 6 Months (New Customers) @ Superloop

550
nbn 50/20 $64.95/M, 100/20 $74.95/M, 100/40 $84.95/M, 250/25 $99.95/M, 500/50 $114.95/M for 6 Months (New Customers) @ Superloop
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spazmodik on 31/12/2022 - 16:25 superloop.com (1558 clicks)
Last edited 03/01/2023 - 13:16 by 2 other users

Support your local Oz Bargainer and use the random referral links below. You will also get a bonus.

250/25 and 500/50 is only available on nbn FTTP and HFC.

The Offer

The list price of the Superloop nbn™ Plans are as below and are with effect from 1 December 2022.
In addition, the Superloop nbn™ Discount Offer (Offer) gives new residential customers a monthly credit for the first 6 months (Discount Period) as per the table below, subject to these Terms and Conditions.

Superloop nbn™ Plan List Price 6-month Discounted Price
Home Basic 25/10 Unlimited Plan $64.95 $59.95
Home Standard 50/20 Unlimited Plan $74.95 $64.95
Home Fast 100/20 Unlimited Plan $89.95 $74.95
Home Fast 40 100/40 Unlimited Plan $99.95 $84.95
Home SuperFast 250/25 Unlimited Plan $119.95 $99.95
Home UltraFast 500/50 Unlimited Plan $134.95 $114.95

How the Offer works

  • This Offer: may only be used once per customer and premises; is non-transferable; cannot be used with any other special offer or promotion; and cannot be redeemed for cash.
  • This Offer is applicable only for new residential customers and not available to existing customers.
  • This Offer provides you with a discount off your monthly plan fee as per the table above, which will be applied by Superloop at the time of signup. The monthly discount will automatically be deducted from your first, second, third, fourth, fifth, and sixth invoices, or until you cancel your service, whichever is earlier.
  • After six (6) months, Superloop will bill you the monthly fee applicable to the service you selected at the time of signing up. This amount is set out in our Critical Information Summary and Pricing Schedule available at: https://www.superloop.com/legal/critical-information.html
  • If you change your Superloop nbn™ Plan during the Discount Period, then the discount will be removed from the monthly internet service charge and the price of the monthly internet service charge will revert to the minimum monthly charge set out in our Critical Information Summary (CIS).
  • All other charges such as upgrades, additional data packs, other internet services, installation and other charges for non-standard installation will continue to apply

Referral Links

Referral: random (1332)

Referrer gets 10% off for 6 months.

Internet Broadband nbn

Related Stores

Superloop
Superloop

closed Comments

  • mwblink86 on 31/12/2022 - 16:27

    Superloop is not available in my area . Oh well

  • Homerlovesbeer on 31/12/2022 - 16:28
    +22

    It really is poor that as an existing customer I have to churn to get the same deal as a new customer. Don't are the days when customer loyalty meant getting a better deal than a new one

    • Mortgagetightass on 31/12/2022 - 16:29
      +5

      it's pretty much the same thing with mortgages these days too lol

      • spazmodik on 31/12/2022 - 16:34
        +5

        Always ask. You don't lose anything …. Before all the rate rises, I saw the Westpac was going to give me $3K to change to their fixed rate loan. I took that offer to NAB who had a $2k offer to other customers and said why cant I get the 2K to stay with you. Said I was bailing to Westpac and they gave me the 2K when I switched my loan to fixed.

        • rawm on 09/01/2023 - 15:05
          +3

          I contacted Superloop (current customer on $69.95 50/20 as of 28/12/22) and stated this offer. "They said there's nothing we can do." Poor.

    • Homerlovesbeer on 31/12/2022 - 16:30

      I meant gone not don't lol

    • dryandra on 31/12/2022 - 17:48

      Yes I would be outraged, I'm with MyRepublic and have changed plans twice, no need to churn.

    • BargainBogan99 on 31/12/2022 - 18:35
      +1

      They have a retention dept at superloop.

      But also, you can be on a legacy plan for a long time…

      • SoTightEcoLPI on 31/12/2022 - 22:53

        Retention don't honour existing deals anymore. I tried. Moved to Australia Post Broadband $70.35 100/40 6 months. Just be mindful Superloop don't refund prorata for swapping mid billing cycle.

        • Skinnerr on 01/01/2023 - 08:07

          They also can't pause/suspend a service, so I had to cancel as I'm in hospital for a while.

        • 8bitbrother on 01/01/2023 - 08:49

          Hi SoRightEcoLPI,

          How are you finding Aus post as a provider? The price is more than decent compared to other deals around.

    • Skullytor on 31/12/2022 - 18:42
      +2

      Exactly. Super loop took over my previous ISP and jacked up all the prices. Thanks but no thanks. And the 6 month deal just that - a stick it to loyal customers

      I understand that is how companies do business but I don't have to go for it.

      • abuch47 on 31/12/2022 - 21:30

        Superloop extended the 6 months discount for us another 6 months. Then I saw the next month's ould be back to full price so went to spintel for very cheap.

        They (profanity) up the order so it didn't auto cancel superloop but SL refunded anyway

    • skinny on 01/01/2023 - 19:00

      I got offered $15 discount on the full price after 6 months on the 250/25 plan (104.95). Yes it’s not $99.95 but I have had very good experience with superloop so far and happy to pay the extra $5 after the first 6 months.

  • vishmanj on 31/12/2022 - 16:32
    +1

    No Offer for existing customers

  • Bruceflix on 31/12/2022 - 16:33
    +8

    And so the endless cycle of joining. staying until new customer discount expires. Churn, repeat process

    • spaceflight on 10/01/2023 - 22:50

      This Offer: may only be used once per customer and premises

  • 11percent on 31/12/2022 - 16:48
    +8

    As an existing Superloop customer, I’ve always gotten these deals simply by either asking or threatening to leave.

    • OldBugger on 31/12/2022 - 17:55
      +3

      I did too until recently. They said I had already been offered this deal and couldn't do it again. So I left to Aust Post

      • cook99 on 31/12/2022 - 18:10
        +2

        Yeah they were stingy with me when I told them I'd leave, they offered me $5 off plans so instead he cancelled my plan on the last day of next cycle, had to show I wasn't bluffing

      • 8bitbrother on 01/01/2023 - 09:06

        Hi OldBugger,

        How are you finding Aus post as a provider?

        • OldBugger on 01/01/2023 - 12:40
          +1

          Churn was flawless and quick. I'm getting over half the speed in my area compared to SL. I'll look to change for that reason soon.

    • 123cheese on 31/12/2022 - 20:12
      +2

      Good for you. I stayed with them for 20 months until I found out they dropped the plan price a few months back but still charged me extra for the legacy plan without any notification. They did not offer any rebate or retention offer. I was not into churning but they kinda forcing it.

    • SoTightEcoLPI on 31/12/2022 - 22:55
      +1

      Try again. They changed policy and won't honour. I moved after setting 6 month notifications for 2.5 years to the day. AusPost now. Don't mind my Pinoy mates at Australia Post Broadband call centre

  • MisterTree on 31/12/2022 - 17:13

    Try calling them and asking if you're an existing customer. I think they call it a retention bonus or something like that. You do have to keep doing it every six months or so.

  • secondsolution on 31/12/2022 - 17:18

    For those of you that are existing customers, how do you find Superloop? Worth switching to for the discount?

      • secondsolution on 31/12/2022 - 17:32

        Thanks for that. Doesn't sound ideal. My 6 month deal with Exetel is ending so I'm thinking of switching

        • fractalsonfire on 31/12/2022 - 18:06

          Exetel is owned by Superloop FYI

        • stevelo on 31/12/2022 - 18:56

          I switched from Exetel to Superloop when my Exetel special end last month. I really can’t tell the difference, got same good gaming ping (Australia and Asia server), always got 110m+ when downloading or updating games with 100/20 plan. I already had experience with Superloop for 10 months in 2021, all perfectly. Will switch back to Exetel when this Superloop special end. There are different when you disconnect with Exetel and superloop, Exetel need 1 months notice, Superloop can disconnect anytime but no refund (so check your billing circle).

        • chigga on 31/12/2022 - 19:13

          I received an offer from Exetel as my six month introductory plan is ending. They've created a plan I can access through my Exetel portal to stay on 100/40 for $84.95 which is the same as the Superloop introductory plan. Might be worth checking your email or go to the change plan section in the MyExetel portal to see if you have the same.

          I was one of the customers Exetel booted back in the day when they culled a bunch of 'excessive data users' even though I never went over my data cap. Only went back to test them out as Superloop bought them. No complaints so far, but I also haven't had to deal with any support or sales reps.

          • freefall101 on 01/01/2023 - 05:42

            @chigga: I received an offer like that from superloop, I’m permanently on 124.95 1000/50 (I signed up prior to it dropping back to 500/50).

            Didn’t ask for it, just popped up as an offer and I accepted it.

    • nuker on 31/12/2022 - 17:58

      Excellent service, trouble free for 2 years now, never had to call support.

    • kipps on 31/12/2022 - 19:25

      They’re good provided you don’t need support & your POI has no CVC issues.

    • sween64 on 01/01/2023 - 13:44

      Good for me over the last few months. 250/25 on HFC with no issues on gaming or high bit rate streaming.

    • ChickenAdobo on 02/01/2023 - 15:59

      Very good. Legacy 119 plan that was supposed to end 9 months ago. Asia ping awesome l. Much better than ABB

    • 191919 on 13/01/2023 - 12:58

      no issues for me, had a good 6 months at 53.95, they emailed me a 'lifetime discount' of $5 - equalling this deal; not sure if i'll continue at 64.95 - i'm pretty lazy but if the price is going to go up ~20% i might just try get a 100down plan instead

      anyone else in the same boat?

  • Brick50 on 31/12/2022 - 17:47
    +1

    Tangerine are offering 100/20 for $62.90 for 6 months ending tonight

    Aus post deal are also a lot cheaper

    • Darkjimick on 31/12/2022 - 18:01

      Ends 31st January, must’ve extended it

    • sween64 on 01/01/2023 - 13:44
      +1

      Tangerine can also be stacked with referrals and $10 credit for leaving reviews.

  • Malapinar on 31/12/2022 - 17:52

    Au post deal is solid for the fastest plan, I get 750-800mbits all the time and most importantly great customer service when you call for help. I had an issue related to cables outside house, they managed to send a technician in a day where as it took over 2.5 weeks with superloop for a sikilar matter!

  • J7396 on 31/12/2022 - 18:05

    Currently with AussieBB paying $100/m so considering switching to this. Alternatively, Has anyone ever had AussieBB provide a 'loyalty discount' if threaten to leave? I tried some time ago but didn't get anywhere.

    • windwai on 31/12/2022 - 19:30
      +1

      They do, just ask

    • bextavaz on 31/12/2022 - 19:34
      +1

      I was in the same position and have been with them for at least 4? years. Asked them during all the BF sales why I had to take my business away from them after being with them so long just to get a discount. They came back and offered $10 off per mth for 12mths. So they do it, but that’s the first time they’ve done it for me. Just via the online chat function too.

    • Dodg07 on 01/01/2023 - 14:13

      I was with ABB a few years back and switched to superloop 100/20 fttn due to the price increase for existing customers ABB did a few years ago. Switch was seamless and quick. I do find occasionally (only very occasionally) I have slowdowns at peak times whereas I never had that with ABB, most likely CVC related. I get almost the advertised speed due to the node being almost out the front of my house, about 95/18. Having said that you really only notice if downloading a large file and occasionally some initial latency in a web request, dont notice with streaming services.

  • hotphil on 31/12/2022 - 18:05
    +1

    Tried to sign up with Superloop last week for Flip to Fibre (at last). Site 500'd at one of the last few stages. But not before it's saved my desired username so I couldn't use it when trying later on different browser, device, connection. It 500'd again. Too hard. Gave money to someone else.
    Really annoys me when companies make it impossible to give them money.

    • raybies on 01/01/2023 - 17:48
      +1

      Same here, but I was just creating another account to get the discount. So I went with Aussie for the free month and then I'll try again w/ SL.

  • Snoots on 31/12/2022 - 18:09

    With Superloop on 250/25 for about 18 months now. Rock solid for the last 12 Months with no peak time congestion. The first 6 months was good too with some occasional slowdown during peak. I am in Ryde NSW (2RYD) POI with HFC cable connection, but your individual experience will vary depending on location and NBN technology used.

    • delfredo on 31/12/2022 - 18:14

      Do you get micro drop outs (typically noticeable when on video calls when streaming stops for 20-30 seconds)?

      • Snoots on 31/12/2022 - 18:37
        +1

        No drop outs here.
        Log in to your Superloop account and under Self Help you will be able to do a diagnostics test. look for something called "Flaps". If you see lots of these then you have a problem with your NBN connection. For example I have had only 2 flaps since my modem reset about a month ago.

        • delfredo on 31/12/2022 - 19:46

          Thanks that’s good to know. My micro drop out experience was 2 years ago so quite likely there could have been improvements. I also had a period of time when uploads were stuck at under 1mbps. Logged this issue with SL back then, they recognised the issue at that point in time but asked that I take record of speed test result 3 times over 24 hours in order to escalate to NBN. But 24 hrs is a long time, the issue resolved itself mysteriously within 24 hours so it never got troubleshooted. It’s just annoying as web browsing comes to a standstill at 0.1mbps upload speed.

          • Whisper Quiet on 01/01/2023 - 05:22
            -2

            @delfredo: Ive been through so many providers over the past year and a half. Telstra, Mate, AussieBB, Dodo and more. Superloop was the only one I didn't have micro dropouts with. Every other one was constant daily drop outs, up to 5 or 6 per day. Ranging from a few seconds up to an hour or two. Should have stayed with Superloop but had no idea everyone else would be so bad. Now Im with Aust Post and they have no dropouts either. They just dont have as consistent top speed. So I'll just rotate between the two for cheaper deals for best connection in the future

        • neonlight on 01/01/2023 - 09:54
          +1

          I'm on the same exchange as you and HFC as well. for the first 9-10 months Superloop was solid then micro drop outs came. Even though there's no congestion on graphs.

          I then switched to Leaptel zero issues better pings to Japan as SL refused to extend any discount, and never fixed my micro drop outs

          They were horrible on billing overchargee $10 and told ages to credit me back. All those phone calls wasting my time

  • retnup on 31/12/2022 - 18:32

    Tangerine is the go to for this month it seems, I'll be moving to them for 6 months before churn elsewhere

    • MeesusEff on 31/12/2022 - 18:53
      +1

      tangerine wasnt great for us , FTTN in WA. my husband said he rather pay full price than to use that internet lol

      • retnup on 31/12/2022 - 19:15

        Thankfully I'm fttp

  • CVonC on 31/12/2022 - 18:55
    +1

    50/20 used to be $54.95 for the honeymoon period o.O guess I will have to exclude them from the 6 monthly churn between tangerine and exetel. Exetel are pretty good with their 5 days free speed boost every month tbh.

  • nismoau on 31/12/2022 - 19:06
    +1

    I read that the reason the 6 month offers happen is because NBN give discount to RSPs for new customers, can anyone confirm?

    I have been with SL for a couple years now, recently did the free fibre upgrade too. both VDSL and fibre experiences have been awesome (fibre obviously much better latency)

  • MELso on 31/12/2022 - 19:21
    +1

    I went with Leaptel, mainly because the discounts are generally better and they offer discounts for 12 months. So far, so good - can turn off CGNAT and add IPv6, and international transit is good. https://www.ozbargain.com.au/node/734337 is worth a look.

    • dazweeja on 01/01/2023 - 10:16

      I just moved too. So far so good and getting ~265Mbps on a 250Mbps connection. I didn't want to turn off CGNAT (ie. not waste an IPv4 address) but the PlayStation Network still doesn't support IPv6 in 2023.

  • truongtran on 31/12/2022 - 20:38

    I chatted with them last week in regard to upgrading my 250M plan to 1G plan but the person I chatted with said the special offers only applied to new customers so I probably have to switch to another provider soon. It sucks that people have to do this to get the benefits :(.

  • qdo on 31/12/2022 - 21:47

    Please ignore. It’s my eye problem.

  • BarneyKB on 31/12/2022 - 22:51
    +1

    Anyone know when this offer expires?

  • brosk1s on 31/12/2022 - 22:58

    I pay $69/mo (bundled with mobile, else $79/mo) for 100/20 through Mate without having to switch providers every 6 months to take advantage of special offers. Pretty solid experience through FTTC (28 months since joining), the only time I've had to contact them was during the initial setup and the local customer service rep was very knowledgeable and effective.

  • serpserpserp on 31/12/2022 - 23:03

    Anyone ever upgraded from 250/25 to 500/50? I'm considering it, but I'm not sure I have the use case for it.

  • cheapaschips on 31/12/2022 - 23:22

    What are decent FTTN modem options that I can use with Superloop(or in future if churning to Mate etc)..currently with TPG. Not sure I can use this .

    • Neis on 01/01/2023 - 00:53

      any vdsl compatible modem will do the job. just bridge it to a good router

    • raybies on 01/01/2023 - 17:54

      Anything with Broadcom, and nothing with Mediatek.

  • ONEMariachi on 01/01/2023 - 08:44
    +2

    Just and fyi, they've moved tech support offshore now

    • s1Lence on 01/01/2023 - 13:14

      There's my deal-breaker. is AussieBB the only one that operates completely within Australia?

      • ONEMariachi on 01/01/2023 - 14:04

        Not sure, but I think Telstra has moved back onshore now after COVID. Superloop is a mix of both now. low level is offshore but if you complain enough they can transfer you to someone in Adelaide. Was real painful though.

      • Twix on 01/01/2023 - 14:35

        Launtel and Leaptel support are in Oz.

  • gearboxtech on 01/01/2023 - 09:37

    they'll extend discounts for 6 months. politely insist on same price or you'll go elsewhere. did this recently on the 100/40 fttp plan

  • neonlight on 01/01/2023 - 09:52

    SL refused to extend my 6 months discount on 100/20, switched out.

  • rlexyd on 01/01/2023 - 09:54
    +1

    Is it easy to change ISP? Are there any physical changes or just on the backend? Is there any/much downtime? Or anything I should be aware off?
    Thanks for the help.

  • Homr on 01/01/2023 - 13:06

    I'm moving to an apartment that has FTTB. Am I eligible for this deal?

    Also, I understand that I require a VDSL modem, will the TP-Link VR600 be a good modem to pair up with my current Netgear nighthawk wifi 6 router??

  • DoomTrooper on 01/01/2023 - 14:06
    +1

    Just signed up (using the referral link btw) to the 100/40 plan. Moving from More Internet which is shocking for drop outs. At least a day's worth of drop out every month with them. They're not worth the Commbank discount tbh. Hopefully SL are better

  • jonagrah on 02/01/2023 - 14:29

    FWIW:

    Hi, xxxxxxxxxxxx. For your service, we are making a once-off offer including the following:

    $5.00 off per month for 12 months

    Offer terms:

    Discounted price per month of $64.95 - Total $779.40 over 12 months.
    If you disconnect your service during this promotional Offer period, you will have to pay a disconnection fee equivalent to half the balance of the contracted plan fees.
    The Offer plan price will be applicable throughout the minimum contracted period and will revert to the prevailing list price (Original Plan) upon contract expiry after 12 months.
    This amount is set out in our Critical Information Summary and Pricing Schedule available at:
    https://www.superloop.com/legal/critical-information.html
    Full terms of offers found here:
    https://superloop.com/legal/competitions-promotions.html.

    Not sure if I should take up this offer or simply churn to another provider?

  • CptHowdy on 04/01/2023 - 14:16

    Hello all,

    I am with ABB on their NBN 75Mbps/20Mbps Unlimited ($89.00) plan. Sent an email earlier today making them aware of the Superloop plan/offer. Got the reply below, I will take them up on their offer and revisit this in 6mths time.

    I appreciate you emailed us to give us the chance to see what we can do! I
    will be honest we can't fully price match Superloops offer but I do know we
    can apply a discount for $20 off for 6 months.

    So for example the 100Mbps/20Mbps plan would cost $79 with us for the duration
    of the discount and you can even change the speed tier and still get the $20
    off within the discount period.

  • RenVilo on 11/01/2023 - 12:15

    What is seen as a new account with Superloop? Can I just wait till before I have to pay again and get the wife to sign up with her details then I cancel mine? This way its 6 months for $15 cheaper again haha.. Or do they check the house address and person's details etc.

    • 191919 on 13/01/2023 - 13:26 
      This Offer: may only be used once per customer and premises
  • 191919 on 13/01/2023 - 13:23

    I've been using a Telstra Smart Modem 3.with my Superloop and it works great for the most part, but it seems to kill the ethernet connections every now and then and i have to replug/reboot - anyone got similar issues and any way to fix? i havent really messed with the modem at all, they sent it to me for free for some reason so that's why im using it..

    could i set it to auto reboot once a day or something? thanks if anyone can help! dont use VOIP.

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