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Breville Dual Boiler Espresso Machine BES920BSS $999 + Delivery ($0 C&C/ in-Store) @ The Good Guys

610

The good guys seem to have restocked the much loved Ozbargain go to home coffee machine. Get in before they discontinue this line for good. Also come with Breville usual bonus offer.

If not in a rush, likely can stack with future 10% discounts/credit

Also available on commercial website for $905

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  • +3

    Drinking a nice cup of Joe from one of these babies right now.
    Love our lil Sunny Beam Williams.

  • +11

    It's a great machine. And while its not the lowest price, i think it's still a good price. Highly recommend this.

    • Excellent value, mine was just as good as the much more expensive profitec that replaced it (unfortunately gave up after 7 years of good coffees)

      • +1

        Makes it very hard to justify an upgrade from this for a home barista. With settings to control pre infusion pressure, i find myself always using it on manual. Very consistent results.

      • Your profitec will probably last four times as long.

        • +6

          For four times the price it better

  • What makes everyone think the dual boiler is being discontinued?

    • I think OP refers to being sold by itself instead as a dynamic duo with Smart Grinder Pro.

      • +2

        People have been saying the same thing for years.

        • I honestly couldn’t care less about it. Just to let mahdoo know what OP meant by “discount this line for good”.

    • +1

      +1
      It's their best selling machine with a cult following, amped up by YT coffee bloggers like James H and that big bearded fellow (can't remember his name). I don't think it's going anywhere anytime soon.

    • Breville actually stop providing stock to some retailers for periods of time, meaning some retailers/sellers in those stores say it's 'discontinued'
      It's a very odd thing to do for an in demand item such as this. Guessing Breville makes more money selling the grinder/machine together

  • +13

    All hail the king, still no real competitor in value after nearly 10 years.

  • I'm going to resist the urge to buy a backup and just make a bigger plan to upgrade when mine is gone. Hopefully not too soon though given we all know an upgrade costs $5k+ haha

    • +3

      Not quite that much for an upgrade once you're considering it. When my BES920 required repairs for the 3rd or 4th time and it became next to impossible to repair myself, I purchased a Lelit Bianca v3 delivered for about 3k.

      Too much went wrong with my BES920 by the end of its life (needed new triac board, new seals for the 3rd time, OPV valve basically exploded, leaking steam wand, leaking from thermostat port which is next to impossible to reach), but it was amazing when it worked and I would highly recommend them under 1k. Mine lasted about 6 years I think…maybe more, with a few repairs along the way.

      • Haha funny timing. I was just looking and the Bianca was what I figured I'd go with if my DB broke today :)

        • +1

          I just bought a Lelit Mara X to replace my DB. Been quite impressed with it and the espresso I'm getting out of it. An improvement on my DB for sure. Yes it takes longer to heat up than the DB but I have it on a smart switch and the steaming is better to.

          • @Solrak: You'd also save quite a lot of bench real estate I imagine! Sounds great

            • @drprox: In width yes but not in depth due to the E61 group jutting out.

      • @Jebus where do you find a Lelit Bianca v3 for 3k?

        • Pre pandemic.

        • +1

          Espressocoffeeshop if you're happy to buy from overseas (I would), they're still only about $3k once you pay import, gst and shipping.

          • +1

            @drprox:

            Espressocoffeeshop

            Correct, EspressoCoffeeShop plus I had a 10% off voucher supplied by a friendly OBargainer, which cancelled out the shipping. I've only owned it for about 7 months. Vouchers aren't too hard to come by for their store tbh.

      • When my BES900 got tired, after previously being repaired, I got a BES920. And when this dies, I'll get another BES920 (or successor).
        I mean sure, if money was no object I'd get one of the small La Marzocco machines, but that day hasn't come. (Looking at you powerball)

  • +3

    Got one a few months ago for $897 from GG, last one lasted 4.5 years, sold it to local repair guy for $250, still have the grinder that came with it originally for $1078.

    • My BES870 is still going strong 9 years later.

      • Luck of draw

        • +1

          Might make a lot less coffees too! Households would vary quite a lot

  • +11

    Had one of these die after a year. Has been an absolute nightmare getting it repaired or replaced as it's not standard stock. Lesson learnt from this one is Good Guys Concierge is a complete scam.

    • +1

      Can’t blame them given ACCC is hopeless and that leaves the traders to do whatever they want to consumers without any consequences.

      • +1

        I just mentioned ACCC to Fisher & Paykel recently for an out of warranty washer/dryer and it got me a new machine (ok I paid $100).
        So the threat alone can work with some manufacturers.

        • +1

          There’s still time to delete this

        • F & P, they have a showroom in Subiaco WA. The people there were quite helpful and friendly when I was there to ask questions about my how to clean my rangehood filters etc.
          If you only had to mention ACCC to get a new replacement for your out of warranty washer/dryer that’s considered either lucky or at least the manufacturer stood behind their products. Some dodgy ones that ignore you completely even if you have lodged complaints with ACCC and Fair Trade etc departments as they know there is no consequence anyway and why bother.

    • +6

      You should have gone straight to a Breville service tech. Forget the GG bs.

    • +6

      They have two years warranty so I don't know why you would have so much trouble getting it repaired. Breville outsource their coffee machine repairs to a company called Bravo Coffee Repairs in Sydney whose sole business is repairing various brands of coffee machines, from $300 domestic machines to $25k commercial machines. The BDB is simple to repair even for a novice so I imagine a professional could do it with their eyes closed.

      FWIW I had no issues getting a Breville Express repaired 19 months in. Breville sent me an Aus Post label after I sent them the receipt and serial number.

    • +1

      I got this coffee machine i bought years ago and got Harvey Norman's extended warranty.

      Never had an issue until the last year of the extended warranty and the portafilter was stuck all the time requiring massive force just to take it off.

      Called the 3rd party company that is owned by Harvey Norman and mentioned the issue and guess what, they want to send me a courier to pack the coffee machine, send it to Sydney (I live in Melbourne) and have them inspect. They also said that if they deem the issue is not covered by warranty, I will have to pay for freight.

      And guess what I did next? I opened up the drain filter itself and found out it was just the internal shower head cracking causing it to expand and that was why the portafilter was stuck. I found out the Breville service centre was only in the next suburb. I drove there, bought the replacement which cost me $15 just by showing them the spare part. Put it on myself.

      Moral of the story: popular coffee machines' spare parts can be easily sourced without having to go through the warranty hurdle.

      • FYI you can call them yourself to buy a replacement, they are relativley cheap (i think 15 and 2$ shipping)

  • +2

    Had a $5 part break in my machine. easily replaceable, but couldn't find parts because they revised the model.. absolute waste. Would never buy one again.

    • +6

      Do you still have it? I'll take it off your hands for $100 as long as it's not in several pieces.

      • +1

        Plenty of people buy these machines and make "as new" machines in their garage.

        I just want a cheap bloody spare for my own as a backup parts repository…

    • +1

      What part?

    • +1

      what is this "$5 part' you speak of?

  • +2

    $905 at good guys commercial. Maybe GG will price match

    • Absolutely no chance given it is a catalogue deal. I've had sales staff say they can't match many times when i'm in store. Made me buy it via commercial while in the store. Wait 15 mins and then go to front counter 😂

  • bought mine in 2016, steaming wand, orings, solenoid issues $320 sept 2020, boiler went sept 2022 $290, it finally went kaput on Wednesday. loaded TGGC and replaced same version for $905 + $10 cash back from westpac. i only repaired it because these went from $899 to $1499…. at $900, I would only replace in hindsight.

    • +3

      steaming wand, orings, solenoid issues $320

      Was this you conducting the repair? Seems excessive. I've replaced all these parts for under $150.

      • 17 piece O-ring set $17.90
      • Solenoid valve $58
      • ball valve for steam wand $73
      • nah, 3rd party espresso repair joint — it also included some sort of chipset that melted too

        • +1

          Yep the triac board. Common issue due to its placement above the steam boiler that often leaks directly onto it. At least on the older model, the newer one has replaced a few of the ports with better quality connections.

  • +1

    Thanks!
    The David Jones deal has gone back to 1799 so this was well timed!

  • +4

    Bing Lee listing seems to be available for C&C if you click on “Buy it now” and $60 off with coupon code XMASHG

  • is this same as the oracle without grinder?

    • +3

      Nope. This machine is a lot more manual. Manual tamping and milk steaming.

      Good if you want control.

    • No automatic milk frothing and not auto-tamping, so its a step below the Oracle lien up but higher that the Pro

      • +2

        Except the Oracle grinder is probably the same as the breville line. So not good enough.

        I wonder if there's a market for dual boiler with auto frother. I'd probably replace mine for that assuming it's competitive as DB

        Edit. Checked and I got mine mid 2019 on ebay binglee
        Order total:
        Price AU $790.00
        Vouchers, discounts -AU $158.00
        So $632
        Incredible value.

        • +1

          I'm waiting for this too..a dual boiler without a built in grinder and with an auto milk frother.

          I upgraded from the dual boiler combo to the oracle but found the inbuilt grinder lacking so I bought a Eureka as a grinder to pair with the oracle..would love a smaller footprint but can't find anything that fits the bill

          • @EnergicAU: Guess there is a market!
            Yeah Oracle plus grinder would be one side of my kitchen bench lol.
            I have the Eureka too.

          • +2

            @EnergicAU: If you learn how to do milk it takes seconds, honestly.

            • +1

              @[Deactivated]: I enjoy frothing the milk, gets me in my morning pre work zen like state…then the coffee fires me up again.

            • @[Deactivated]: I do know how to do milk..Ive had the Breville dual boiler for 7 years but jumped on the oracle when it was on sale. Had two expensive services on the bdb and decided it was time to move on

              • @EnergicAU: How much did your service cost and what did they do?

                • @OzBrogains: I can't rem how much exactly but I rem I had a leaking steam wand, def sure O rings replaced, had to also change something big inside with the boiler I think..I rem debating whether to throw away or fix and it worked out to be almost 50% of the cost.

    • +3

      BDB is much better if you ever want to mod it to enhance your shots. There's a simple mod called a Slayer mod which lets you adjust the flow of the water manually using the knob (only machines in the vicinity of $4-5k can do this - e.g Slayer branded machine). This gives you potentially a different flavour profile to your espresso shots.

      Also the in built grinders for Breville is pretty crap. It doesn't give a lot of granularity in adjustment and it retains a lot of grounds - stuff which is very important in pulling shots. A grinder is as important as the machine itself.

    • cheers for the answers peeps! appreciate

  • +1

    I had the BES920 for about 4+ years when the steamer stopped working. I was hoping it would be a simple fix. I had to remove the steam boiler to identify the problem. Where the thermostat lead enters the boiler, it was totally corroded off. The metal band that held the thermostat against the boiler had corroded apart and the thermostat was no longer held against the boiler. I found a pin-hole near the thermostat lead entering the steam boiler and this caused all the problems. I didn't bother fixing it and bought a sunbeam dual thermoblock instead. I'd read stories that these machines are built to a price and I'd experienced it myself.

    • Which sunbeam did you buy?
      I suspect its one based on the WPM line (basically white labelled).
      https://www.wpm.hk/en/

      I have a single boiler WPM i bought a few years ago, bought second hand, still going strong.. laid about $100 AUD!
      If you have a sunbeam grinder, you'll probably find the WPM grinders faniliar…

      • Yeah their twin thermoblock looks identical to sunbeam's.

  • Can you use him/her/home gift cards on commercial site?

    • No

  • Had one of these machines for around 5 years it poured thousands of coffee before packing it in. Tried to fix it but during pandemic nobody was doing repairs.

    Honestly all these coffee machines only last 3-5 years of heavy use.

    Steam, water, high pressure and electricity is just a recepie for breaking down eventually. Hoses leak after a while and if not fixed they damage other parts.

    We have high end coffee machines at work that cost upwards of 15k and they are practically rebuilt every 6 to 12 months. They probably see more use than most cafes however.

    This machine easily does as good coffee as our much more expensive machines.

    • +1

      Replace O Rings, people have gotten much more longer use out of it with maintenance.
      It’s a problem every coffee machine has, a $10K La Marzocco will similarly break down after 5 years if you don’t do maintenance on it.

    • As long as your pump is still working, this machine is not broken. Everything else is fixable at a small price and require low skill set.

  • +3

    Please learn to replace the O-rings yourself.
    I don’t like defending companies, but a coffee machine breaking after 4+ years without maintenance is par for course.
    High pressures, temperature and water are involved with electricity.
    When taking care of an expensive coffee machine, owners are expected to get a maintenance every 6 months. Obviously as Breville is a cheaper coffee machine aimed towards consumers, the result is that many break down without maintenance.
    A small leak leaks to water pooling up internally in unusual places and causes a whole host of issues.
    There’s no way to really avoid it, so either pay someone to maintain it or learn to maintain it yourself. Many replacement parts are available on eBay

    • I baulk at fixing electrical appliances, don't want to risk doing something wrong and electrocuting myself. What's involved and what's the risk in replacing the O rings or solenoid etc?

      • +1

        Extremely low! Just unplug your machine the night before if you want to be extra careful? Keep yourself grounded, but it’s generally not a concern for unplugged coffee machines.

        There’s extensive disassembly videos on YouTube and Reddit + Forums for the Breville (Sage) Dual Boiler for OPV, Solenoid, Group head etc. The risks can be a bit difficult to assess, but it’s generally low as replacing O-rings is a relatively simple task based on the design. I’d say the most dangerous thing would be ripping a cable like in this video
        I heard the latest dual boilers have some differences compared to the ones built 3-4 years ago. In which case, claim your warranty if it’s not working. I wouldn’t replace o-rings until 2 years into use.

        • You're better off leaving it plugged in but turned off at the wall. The ground will still be connected then. Goes for any appliance. Well, up until just before you're going to work on it.

          Though I used to leave anything static sensitive still grounded.

  • A little bit off topic… bought the Delonghi, during the crazy 40% off sale… I’ve only been using it for 2 weeks and the descaling light is already flashing. Is that normal?

    • -1

      what's a Delonghi?

  • I just got a Lelit Mara X for $2390. This seems like so much better value.

    I am curious how something like the two would compare. I assume the Lelit should have more longevity (I hope).

    • I own both and IMO:

      Mara X = Heat exchange, takes long time for it to start up. Looks much nicer and has much better build quality (no plastic parts and is like a tank). But then again your coffee machine sits a bench and doesn’t move, so who really cares about build quality. You still need to maintain it regularly.
      BDB = Dual boiler, literally reaches temp in 3 mins. By the time you prepare the puck it's ready to go. Has a bunch of electronic features like auto start up, electronically adjustable pre infusion, shot timers, etc. Can mod to allow manual adjustment of flow rate.

      Shot quality and steaming yields the same results I reckon !

      I would personally return the Lelit if you can and spend the difference on an awesome grinder and accessories (naked PF, proper espresso scale, WDT tool and tamp)

  • -1

    missed it

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