Moved to Forum: Original Link
We are sorry to inform you that your order of “Dell Alienware 38 Monitor - AW3821DW”, Order #xxxxxxxxxxxxx has been cancelled due to a pricing error. Your payment method will not be charged for this order, or a credit will be issued promptly.
RRP $2499 and now $249. Probably a price error but just ordered one and see what would happen, good luck gents
It's because you OWE dell one monitor
What we need is for someone to put through a 'legitimate' purchase now and see how long until a confirmation email comes through - any volunteers?
Let's everyone pitch in $10 for the volunteer.
i think each pitch 0.001 cent already more than enough (22603 clicks)
1 milicent??
Probably closer to about $0.08 at the $1750, but considering a fraction of the clicks were able to purchase, who are really the only ones invested in knowing, it would be higher.
I've been eyeing this monitor and the 38wn95c for months now and almost cried after missing out on this. Personally I would have probably purchased at its current $1700ish price, but I'd feel cheated at this point. Wound is still open but my wallet has closed up
Hahah, no one has got this deal yet. I myself ordered two, no money has been deducted yet, and not expecting them to Honor the Price error.
Would be cool if they honoured for those of you that managed to snag it (like with the lenovo thingo recently), but obviously up to them. I pounced on the lightsaber amazon error while others missed out, though i think that's also not going to be honoured
@Ethan Bargain-Hunt: There should be real time app with Push Notifications for these kinds of Price errors :D
No point really bad. They don't have to honour this.
This is photoshopped
Very astute observation sir!
Although it was more element editing than photoshop to be fair.
I know not calling a customer service is 'golden rule', but I accidently called them due to payment issue using my debit card. The representative told me that they are going to 'honour' the item in same price as the price of this deal (or pricing error). I got a new order that went through the system and hoping the thing won't be cancelled.
Oh please stop! I want to sleep tonight.
no sleep till monday
Uh huh 🙄…
How do you accidentally call someone about a payment issue?
I thought payment didn't went through (which it was) and I called them for assistance to find out many people are experiencing similar issue. (Although the payment went through after a call)
Send proof. I’ll give you 10 mins to photoshop
Did it end with everybody clapping?
If you've got fat fingers and you're really lucky…
Receiver: "Dell Support, How can I help you today"
Called: "Whoops, mis-dialed again… but since I'm here I wanted to fix a payment issue"
Ngl, I thought my order will be canceled because of that call.
This thread should be the new ozbargin homepage as I've lost count of the amount of times I've been here
I've being watching this thread basically all through-out the day, its the most i've laughed on this site in ages
331 subscribed OzBargainers…
-1 If I made you come back to this thread.
+1 if you made me come twice?
Got an order confirmation :)
BS. Proof?
10 mins for photoshop your time starts now…
I already posted my heckin' confirmarino above but it was dismissed as a photoshop :(
https://files.ozbargain.com.au/upload/385223/98196/confirmed…
(I know there are lots of bs going around, so if you don't want to believe it, go ahead)
Looks legit.
that..indeed looks very legit…
Now to see if others get confirmed..
@xRianax: I wonder if this give us a precedent to work with. If one is confirmed and ships, shouldn't they all be eligible?
popcorn is ready!
Might be the first legit one due to the luck of support call roulette! Or a very good troll effort.
If you are the only one to recieve one and the difference was calling support the butthurt here will be ripe and infinite.
As mentioned above, I know there are lots of photoshops going around here and I am having a headaches for it. I do insist that my one is legit, but I don't mind if other people calls it bs.
To be fair, everyone else that has called has been clearly told this is a pricing issue.
@thedean: That's why it's called support call roulette. Sometimes you get someone good, sometimes you don't.
Wow this is either brilliant photoshop work or it's legit.
Guess we'll all be waiting for more.
Can you tell us what time you ordered?
I wrote the time down somewhere.
In production? Is that normal to see?
Yep
@AmperSand: At least one person got lucky then. Guessing the rest will be cancelled. Even then, until it gets shipped, there’s always the risk
Open this page on mobile and show
you couldn't have placed it at 8:24am. it would say the 15th of September as order time.
I think it's fake.
OP said that dell pushed through a second order to fix a payment issue above.
They clearly said the revised order was placed at 5:01pm which would then change the time of the original order I would guess? I think it seems "too good to be true" as there would likely be some form of notice to all employees not to process these orders.
At this stage why not just give the benefit of the doubt to the one person with the most legitimate claim so far? (or at least most feasible)
Wish I could believe it but mine says "Received By Dell
Sep 15, 2022". Date is off by one for some reason and if you scroll up, others can concur.
The trolling going around is unreal. Probably the most entertaining ozbargain deal I’ve seen in a while
@SleepyBargainHunter: If this was entertaining for you (although I STILL INSIST my confirmation is real), I really appreciate it :)
nah his was pushed through again manually by some dell peasant.
@ChickenDinner123: Must have missed that message in the sea of thousands but then I guess that story checks out.
Looks Juicy. Mine still at Received by Dell :(
I noticed your product has the correct price, unlike most of ours that has $0 item. What was your special method?
Calling customer service??? I don't know, ngl ¯＼(ツ)/¯
@Equator Tree: I tried and got connected to India, she said she can’t do anything with the Internet receipt number (there’s no order number at this stage while it hasn’t been confirmed)
@OzBerghainer: I called on the number on the invoice and it went through to the person I met, which lead to confirmation.
What time did u order?
time the order was placed?
I placed at 8:24am this morning, but revised order was placed on 5:01pm (time in emails)
Oof, I placed mine about 10 mins after yours. Hopefully mine gets honored
I placed my order 1 min before you at 8:23am, still no order confirmation
Mine was at 8:22am. But I think the real difference is the call and having some unaware support person push the order through.
Mine is 8.25 AM but no joy
I ordered at 8:17am, no confirmation yet.
Ordered at 8:08am (or that's when the Order Received email arrived). Nada for me
Customer number is "-1" which doesn't bode well for me
Mine was at 8:16am.
Double-checked and I got an Order Received email at 8:18AM. Still no confirmation.
Got mine at 8:30am, lets hope
F5 Season
Where were you when the Dell price error happened? What a time to be alive
Where am I now?
The of England Queen died… tumbleweeds.
A dell monitor was mispriced and a bunch of people from ozbargain ordered it and they haven't even confirmed it yet???????? OMFG!!!! A tragedy!
Lmao we need another public holiday so we can recover from this traumatic event
WTF has Lizzie ever done to get me a bargain?
You hoping King Charles Spaniel might one up her on the old bargains?
@AmperSand: Naah. No point in hoping. The guy can't even use a pen without making a mess.\
At least Lizzie got me a day off.
Any deals on psych counceling?
Might need it if they leave us hanging over the weekend
more for ones that missed out.
- Hi, Im Dick and I missed out on 38"
- (all) Hi Dick.
I’ve got a strange feeling that they’re gonna let this through. Especially after someone above has had their order move to the next stage. Why does it have to be a Friday, now the suspense will last over the weekend
yep, mine has that