![[NSW] 2 HOYTS Unrestricted E-Vouchers for $25, Valid for 3 Years (Free with 1 Discover Voucher)](https://files.ozbargain.com.au/n/05/708705.jpg?h=c62364c7)
This option is reopened. Only 6 days left to use Discover vouchers as today. Previously same deal.
One Disover voucher for one HOYTS LUX E-VOUCHER is also available.
Click the Dine & Discover tag below to see other options.
[NSW] 2 HOYTS Unrestricted E-Vouchers for $25, Valid for 3 Years (Free with 1 Discover Voucher)
5800
Related Stores
closed Comments
Bought 2 days ago, got tax invoice immediately, but no tickets.
Bought today, same again, tax invoice, but still no tickets for first ones, or the ones ordered today.
Yeah same situation, a person above wrote they received theirs more than 60+ hours later.
Have to wait it out, 100% staff are overwhelmed with orders.
I am getting unexpected errors too. Continuous spinning.
Now there is a virtual queue it seemsKeep trying! Took me like 5 times to enter the code
Still waiting for tickets that I've order Monday night, also ordered more Tuesday and tonight.
If the tax invoice number is anything to go by and it increments per order they receive, then between mon and tues, they got an extra 116k order. Between tues and tonight, there's 160k new order. I guess I will be waiting awhile for my tickets.
Suggestion Only: To save this thread growing really long, perhaps hold off on the "still waiting for voucher/ticket" comments as we are all in the same boat and looks like we will be waiting a while!
hi, anyone having trouble receiving the email tickets?
I received a confirmation email and reference number, but the 2nd email has not arrived and it is now well over 48hrs.
I know there is mentio service NSW voucher/app maybe down, but I ordered entering the codes.
Anyone having issues or how to best resolve this?
Have you read the comments?
apologies
How long did it take you guys to receive the vouchers?
Hi team - is there any way to contact Hoyts? Made a typo with an email address for my dad and need to get them to send to a correct one. Raised a ticket 2 days ago and no reply
Have a look at this:
https://hoyts.zendesk.com/hc/en-us/articles/115004809646-Gif…You're looking for this paragraph:
"We encourage customers to check their junk & spam folders as well as the recipient’s email after this period if the e-product has not been received. If the recipient’s email has been entered in incorrectly, please provide your RGS order number when you submit a request. "
Anyone able to USE these tickets at all? I tried to put in the voucher code and pin through hoyts.com.au but never works. The code always shows red cross but pin with green tick and wont let me proceed!
Go to cinema and use them at self serve kiosk or at the desk, you avoid booking fee that way. You can book in advance too.
oh ok
never used the kiosk… is it the same booking procedure as online? as in selecting seats too?
Yes, same procedure and you can select seats. If the voucher doesn't scan there, you can go to the desk and the staff will process manually.
Thank you so much. This answered my online booking question! Cheers!
The promotion has just ended!
Oh no I've only got 1 Lux one now!
Thanks OP - Got some before it ended.
"The offer to redeem your Discover NSW Voucher for a HOYTS E-Voucher is no longer available. For all previous orders, please allow 7 business days for delivery due to high demand."
Any other ideas for other options still available?
You can still redeem in cinema at the boxoffice or book online. As in, for an actual ticket, not for a Hoyts voucher. But the ticket can be for any future session that is on sale, not just today.
Search OzBargain. Sydney Eye and other Merlin properties, klook.com.au. Event cinemas and other cinemas let you book specific sessions in advance if you can't do something today. You could also book a go cart at EQ Moore Park. Potentially anything bookable in advance which potentially could have its date changed if the vendor agrees unless the Government has changed that as well.
O no……I just missed it
Why did they end it early? It seemed they were raking it in in terms of orders (100k+ per day last few days x$25 is not a bad way to ensure 1company gets all the gov assistance 😆)
It was supposed to end midnight. Right? Or did they get pm and am confused
I PM them on fb:
Thank you for taking the time to contact us.
We can confirm that the NSW Government has updated its Terms and Conditions regarding the Dine & Discover Vouchers and they can no longer be redeemed for cinema vouchers or gift cards.The Dine & Discover Program ends today 30th June.
For more information on their Terms & Conditions, please click here. (https://www.service.nsw.gov.au/campaign/dine-discover-nsw/di…)We hope you enjoy your next HOYTS experience!
Kind Regards,
Lauren | HOYTS Guest Experience Team
https://www.service.nsw.gov.au/campaign/dine-discover-nsw/di…
(d) The Registered Business provided goods or services in exchange for the Voucher and the Voucher (or any part of it) was not:
(i) provided as a gift or “tip” to the Registered Business, or
(ii) refunded by the Registered Businesses, or
(iii) exchanged for cash, a gift voucher or a credit note from the Registered Business (except as provided in clause 7.2 or clause 7.3).I am quite sure I saw the same terms last year or eearlier this year when I checked after the previous deal got pulled so its not a new term.
Infact the last comment in https://www.ozbargain.com.au/node/622603?page=1#comment pretty much says the same thing.
I have PM them on facebook asking why they end the promo early, and here is the reply:
Thank you for taking the time to contact us.
We can confirm that the NSW Government has updated its Terms and Conditions regarding the Dine & Discover Vouchers and they can no longer be redeemed for cinema vouchers or gift cards.The Dine & Discover Program ends today 30th June.
For more information on their Terms & Conditions, please click here. (https://www.service.nsw.gov.au/campaign/dine-discover-nsw/di…)We hope you enjoy your next HOYTS experience!
Kind Regards,
Lauren | HOYTS Guest Experience Team
That's a bit crappy, wonder why the NSW government won't let it be redeemed for cinema vouchers, and on the last day as well, like what difference does it make now.
Seems suss from the cinema too.
more then 72hrs already still nothing.
Huh, so before we can claim D&D at cinema and now the government pulled it of on last days? I don't get it.
Did not receive the vouchers even though they sent a confirmation saying will received within 48 hours. It's been more than 48 hours. Probably there's a surge of orders received by Hoyts !
Ops now Hoyts website says to allow 7 business days for delivery of previous orders.
Did anyone received their E-vouchers from HOYTS? I got the order confirmation, but no e-vouchers yet.
Ordered on Monday, still no e-voucher yet. Allow 7 business days for delivery of previous orders.
Yeah, the email confirmation says, allow 48 hours and it's well past 48 hours. HOYTS need to improve on their comms.
Tickets for orders made on Monday afternoon are coming through now.
Just received e-voucher 5 days after order confirmation, so just give it a bit more time
Ordered 4 with family’s vouchers but now receive one ticket short.
Anyone know who to contact?
Give it some more time. Mine seems to be arriving every hour or so apart today
Am I able to use these tickets to redeem 1 movie ticket only and save the other one for later?
Yes
I've got my tickets but every time I try to pay the booking fee I get an error.. tried all different payment types and cards. Any ideas?
Save yourself the booking fee and go and use them at the cinema
It's not close and I'd have to get there pretty early to get decent seats
Had to change sessions already because seats were getting filled while I'm trying to work out wtf is going wrong
No idea why my voucher code is giving an error. Anyone else had an issue??
Ordered on 28th and still waiting for the voucher, anyone in the same boat?
Similar boat second one ordered on the 28th yet to be receive. First order on the 26th received 5 min after order.
Ordered on 27th and still waiting
Damn I was about to ask about my 29th order…
Just arrived about 10m ago… Now waiting for the 28th order
Order placed 29th and still waiting.
I've received 2 vouchers from orders placed last Monday.
Just received all my vouchers from orders placed on the 28th and 29th.
Received my order placed on 29th. Thanks OP.
Does anyone know how long it would take to get the E-Voucher?
I have the tax invoice stating the purchase date is 29 June 2022, and it takes 2 days to deliver.
But it has been nearly a week.
Many thanks
Received the one from 27/6 still waiting for the one from 30/6
Just received the second one.
Can you redeem the 2 standard tickets for a lux ticket when booking?
Nope by the looks of it:
This voucher cannot be:
- redeemed and/or upgraded to HOYTS LUX, HOYTS Daybed, special or group event sessions
Trying to redeem 2 of my multi vouchers (4 ppl) and they must have stuffed something up with 1 of them :( The vouchers clearly say redeem 2 tickets but the booking system allocates only 3 seats when I enter the details. Really hate the Hoyts website. Considering they charge a booking fee as well the user experience is terrible…
Can you take the e-voucher and redeem the tickets at the cinema or do you have to redeem it online?
Redeemed at cinema and saved booking fee. All worked fine so the website was having trouble with one of the vouchers. Not doing it online means the seats are quite average (second row 😒)
It's supposed to work online or in cinema… But one of my vouchers was just dodgy maybe??
Thanks. Save $1.50 booking fees per ticket!
For anyone who has not yet used their vouchers online, vouchers have to be entered multiple times for the two seats offer to apply. ie enter voucher's details twice so that you can book both of the seats allocated to that voucher.
That's a great find. But the user experience for that is so stupid it seems might have been conceived by the LNP marketing department :(
Anyone still waiting? Wife got her 3 redemptions, I only have the first one I got on the same day?
Never got any for order on 29/6. Did you get yours?
It was either the 27 or 28/6 order I have not got a voucher for. I only received one confirmation email as well. Hoyts are impossible to contact.
Same here =S