Short-term assistance:
For short-term impact, such as temporary evacuation of your home or business or a temporary fault, you’re eligible for:
Telstra customers
Boost Mobile customers
Got the data within minutes. No questions asked
I am in the LGA affected but not the post code so it is worth trying your luck anyways
What postcodes are affected again?
Asking for a mate
Sure Sure
"Extra data is available for use within 28 days in Australia. Telstra Pre-Paid mobile customers also receive free calls within Australia for 28 days."
So does the extra data expire after 28 days?
Seems like it:
If the mobile numbers are eligible, additional data will be applied within 24 hours and free calls for Pre-Paid services. This is for use within 28 days within Australia. Notification of this change will be sent by SMS.
Yessss I'm going to use these extra gigs to mop the carpets
You don't need to make them wet if they are not. Just use the free data for air tasker (or tinder)
How do you mop carpet?
With a mop and some disaster relief Telstra gigs
Sounds intense.
Yessss I'm going to use these extra gigs to "watch porn" while I mop the carpets
Optus offered something similar (25GB for 28 days on prepaid) March 24th. No forms or anything, they just applied it.
Sorry meant March 4th
Vodafone offered something similar too, no forms.
Telstra behind others again, smh
Belong never seems to be in line with Telstra. Its always late to the party or not at the party even.
Imagine Belong like Vodafone but better coverage
Voda always have bigger data, Belong has that too
Cheaper plans at Voda, Belong has that too
Yes but Belong is Telstra owned so should share same values etc. I'm just saying they should be in sync.
Oh ok if that's how it should work you should write a letter to them and explain, maybe they are unaware.
Not necessarily. Many companies trade under different brands and those other brands may target different segments of the market.
For example, Qantas owns Jetstar, but Jetstar is for a different type of customer and the service levels don't match that of a full-service airline.
Banks are another good example, many of them own other brands of banking which have a digital-only experience (app only with no web access and no branches for a younger crowd).
Just because a company has multiple brands it trades under, doesn't mean all the other brands need to align with them, in fact, apart from the ownership, many of the subsidiary brands have their own CEO and are run fully independent from the other brands, this is quite common.
I received 50gb of data from Belong as I live in the same postcode as an affected area in NSW (2170)
How
It was automatic. Didn't have to do anything. I guess they just check your listed address
Not working for me, unless it takes longer with boost
I received 300GB of data, thanks scomo
Belong?
Belong provides 3Gb/month plan by moving 10$ plan to 15$ plan this March, time to say goodbye
Do any other $10 plans exist?
No, 10$ plan is retiring even existing customer using it
https://www.belong.com.au/support/mobile/manage-service/chan…
Given the 28 day expiry on the extra data, for those on Boost 12 month plans, I wonder if the extra data is used before your standard data?
Usually bonus data used after plan data no?
Just received the bonus data
On the Boost app, it’s showing the bonus data first and the $300 prepaid after. I would assume it’s using the bonus data first
12 hours later and still waiting here.
Thanks OP. Got the bonus data after 14 hours. With boost.
Boost takes quite a while took me 13 hours
No love for Telstra pre-paid
Still waiting on Boost prepaid to come through it has been nearly 24 hours… anyone else not get the bonus with Boost?
Nothing here, and I am within one of the postcodes on the site
My postcode wasn't listed but I applied Monday evening and received x3 sms at 3 am this morning stating I received extra data, minutes and text.
In my boost app it shows the data is for use within 28 days but doesn't show my original data. No other extras show because it's already unlimited.. which shows the original expiry date
Hope we don’t lose our original data
Found my original under "see all active recharges"
Came through overnight, so was just over 24 hours but I did receive it
On Boost, took about 24 hours to come thru, I got three txts from Telstra (bonuses: text, data, minutes). In the MyBoostMobile app (I'm on the new app), on Balance page, select Pre-Paid, select See all active recharges and then scroll down, it'll show "Campaign Bonus 25GB Data". Switched from wifi to LTE, did a speedtest and the data was debited from my bonus 25GB.
It just came on my Boost prepaid, but I had 150gb before that. Now it seems to be reset to 25GB! Don't tell me it erased mt existing Boost data?
It didn't mate
From the My Boost Mobile app, click on the Pre-Paid > See all active recharges
I'm on the $300 Boost prepaid and I can see the bonus 25GB "Campaign Bonus 25GB Data" and my original used 300GB data "$300 Recharge"
I'm with Boost, the old plan. Ordered around 10am 13/03 but nothing yet
Took about 24 hours for my 25GB to come thru
(approx)
![[NSW, QLD] Disaster Relief: Extra 100GB Mobile Data for Telstra Post-Paid / Extra 25GB Pre-Paid Data for Boost @ Telstra / Boost](https://files.ozbargain.com.au/n/85/688485.jpg?h=6830b7e5)
Applied 30 minutes ago, already received the 100GB bonus. Cheers!