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AppleCare Protection Plan for iPad - $75 @ BigW

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AppleCare Protection Plan for iPad - $75 @ BigWAffiliate
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PLA74 on 18/03/2012 - 19:48 bigw.com.au (1144 clicks)
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Pretty cheap price for Applecare since the retail is $99.

Works with new iPad and iPad 2 as long as they are in the standard 12 month apple warranty.

Every iPad comes with complimentary telephone technical support for 90 days from your iPad purchase and a one-year limited warranty.

With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPad purchase date.

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closed Comments

  • INFIDEL on 18/03/2012 - 19:55
    +7

    Of course you should ask if you actually need this service, given upgraded consumer laws, ACCC advice on warranties, and a lawsuit against Apple over this overseas.
    http://www.gizmodo.com.au/2011/05/ask-lh-do-warranty-laws-me…

    • INFIDEL on 18/03/2012 - 20:35
      +2

      Remember, buying with some credit cards double your warranty period….
      and compensate you for price falls within 6 months of purchase

      • eptgrant on 18/03/2012 - 21:32
        +1

        Which cards will compensate for price drops?

        • robxxx on 18/03/2012 - 21:40
          +1

          My GE Mastercards (coles & 28 degrees) give this option, but you pay a premium for it (small percentage of total monthly spend, and it's something I am not willing to pay for.

        • INFIDEL on 18/03/2012 - 21:51
          +2

          Yes, but I set up a 28Degrees MasterCard with 'shopper protection' just for these purchases.

        • zxcv on 18/03/2012 - 22:21
          +3

          Just a tip..the shopper protection premium you pay are only paid on the "closing" balance for the statement period. So if you clear all your debt before the statement is printed you will still have cover and not pay a cent for it! worth keeping that in mind. (this is true of the 28degrees card,not certain about any others)

        • RandomNinja on 19/03/2012 - 09:07

          zxcv: Really? I'll have to reread how that works… I interpreted 'closing balance' as how much you spent on the card that month, not how much you have outstanding at time of statement printing.

        • zxcv on 19/03/2012 - 10:59

          No it's definitely at the time they print your statement, I clarified with a couple customer service staff and they said that is exactly right. Also I've never paid a premium and they said I have cover. It's pretty good!

    • ugoagogo on 19/03/2012 - 02:45

      I wonder what the stat warranty is on a tablet. Apple could quite easily argue that with all the hustle and bustle a tablet gets one year warranty is more than enough. Remember this isnt a device you leave on your desktop all day……no matter how much you say thats all you did with it when you complain.

    • SirFlibbled on 19/03/2012 - 12:55

      The advanced replacement program is too good not to get AppleCare IMO

  • JimmyBargain on 18/03/2012 - 19:56
    +1

    does any1 know of somebody who had to use their AppleCare on an iPad recently? (or at all?)

    • braddsey on 18/03/2012 - 22:13
      +3

      I can't speak for iPad, but i've had 3 iPhone's replaced under warranty over the years, and I take good care of my phones.

      • m2000 on 18/03/2012 - 23:11
        +2

        I agree. I also know many people have problem with their iphone (some unfortunately just over the 1-yr warranty period). BUT have not heard much about problems with the ipad.

        • casmxl on 19/03/2012 - 07:30
          -1

          :( my 3gs always hang and shut down because low battery when there is more than 40%. I recommend every should buy apple care for their iPhone or go for android.

  • venu on 18/03/2012 - 20:00
    -3

    id consider it… if it was free.

  • Crashdown on 18/03/2012 - 20:06
    -1

    Getting apple to fix something outside of warranty is like squeezing blood from a stone… But it is possible. I would recommend getting the extended warranty if you don't have the patience/time/force of will to argue the point…

    • m0nkeycheese on 18/03/2012 - 20:12
      +3

      Thats pretty much it eh.. $75 so you dont have to argue. It can be done tho

    • sparkles on 18/03/2012 - 21:08
      +3

      Apple are awesome warranty wise, if still in warranty. If your warranty has run out I wouldn't even bother asking. Personally I'd rather put the $75 toward the iPad 10 which will probably be out when my iPad 2 craps itself.

      • spazmodik on 18/03/2012 - 21:30
        +20

        There will be no iPad 10. it will be called "the new new new new new new new new iPad" ;)

        • leesangyee on 18/03/2012 - 22:51
          +1

          Or it will be called Droidpad

        • bragains on 20/03/2012 - 11:50

          Very mathematically sound!

          8 News mean 8 iterations from iPad2, hence iPad10!

    • OzBrogains on 19/03/2012 - 00:51

      I had a 3GS fixed outside its warranty period by three months, but not without fighting tooth and nail with them over the phone.

      • Crashdown on 19/03/2012 - 16:00

        yeah I had my gfs iphone fixed 3 months outside of warranty (home button stopped working), but only because she was holding the $1400 macbook pro she just bought and I was so persistent on having it fixed..

  • Aap Ke Papa on 18/03/2012 - 20:16
    +1

    plus delivery Charges :(

  • Postulative on 18/03/2012 - 20:17
    +3

    Isn't this the coverage you're legally entitled to? Regardless of Apple being somewhat recidivistic, you shouldn't have to pay additional money because your product broke down within the statutory minimum warranty period.

    And paying extra money to save hassle doesn't sound like it's in the spirit of OzBargain.

    Edit: I should note that Apple's been in trouble with the ACCC before on the issue of post-sale product repairs.

    • Smigit on 18/03/2012 - 21:09

      It's an extended warranty…so takes it to two years instead of the minimum one which is already covered. No different to what is offered elsewhere really. I don't see anything legally wrong with this?

    • Geewhizz on 19/03/2012 - 06:55
      +1

      you shouldn't have to pay additional money because your product broke down within the statutory minimum warranty period.

      Would you like to define what the 'statutory minimum warranty period' is? There isn't one. Who is to say what sort of life one should get from a portable computer device for which they paid between around $500 and $800? (Having said that, if I'd spent that sort of money and had not mistreated it, I think I'd be pushing the point these days.)

      Apart from the additional services that are provided as part of Apple Care some people like to have the security of knowing that they're not going to have the slightest bit of hassle if they do need a repair outside of the 1year warranty period.

  • aec on 18/03/2012 - 20:24
    +1

    i should not be surprised there are some smart guys who really consider this as a good deal. well, i am not as smart or what as those people, definitely no deal.

  • wog_ta on 18/03/2012 - 20:26
    +2

    well what would everyone say is the 'statutory' warranty period for an iPad? If you want to be covered just get the warranty or be prepared for a battle on your hands. Although in saying this apple have actually been really good about repairs out of warranty for me anyway, such as cracked ipad/ iphone screens and laptop housings (just ask really nicely).

    also note that is is not just an extra year of warranty, its a little more then that. http://www.apple.com/au/support/products/ipad.html

  • Steptoe on 18/03/2012 - 21:03
    +1

    Isn't the BigW extended warranty better value ($29.94) for the 16GB WiFi version at least, for 3 years total warranty. Haven't read the fine print if it applies to mobile devices.

  • [Deactivated] on 18/03/2012 - 21:22
    +5

    I don't buy extended warranty as a general rule, and over the past decade I've saved literally thousands of dollars by not buying extended warranty for electronics and appliances (that saving factors in the money I've had to spend on out-of-warranty repairs).

    Paying 10-25% of the cost of the product (depending on which iPad you bought) just for one year of extra warranty coverage strikes me as a complete rip off.

    By the time you're out of the included year of warranty, the money you saved by not buying extended warranty will go a long way to buying either an identical replacement model (which will be reduced in price substantially) or upgrading to the latest and greatest model.

    What are the chances of the product failing in the second year of ownership, anyway? Very, very slim — when it comes to electronics most problems will either manifest themselves soon after purchase, or after a few years — in reliability engineering this is known as the "bathtub" curve.

    As many comments have noted above, you also have statutory rights which you can claim in the event something goes wrong out of warranty. And if you still want some additional peace of mind, take a look into getting one of the many credit cards which offer extended warranty on purchases bought with them.

    • Sharp on 18/03/2012 - 23:36

      AppleCare is not an extented warranty. With other extended warranties you can't generally deal directly with manufacturers. Here you get replacement products shipped for free directly from the manufacturer. you also get free technical help for 24 months. Plus other conveniences relating second hand value that I won't mention here.

      • aec on 19/03/2012 - 07:44

        Free technical help?? I think you do pay $75 ,do you?If u need their technical help which I think I can do better by Googling,u probably need technicalhelp on computers,smartphones, maybe a modern TV or even blueray player.life Is tough.sorry To hear about that

        • Steptoe on 19/03/2012 - 08:24

          ..and setting the clock on the Microwave. Blinking 12!

        • Sharp on 19/03/2012 - 08:54

          I meant it is no additional cost on top of the Apple replacement program, which you don't normally get from other extended warranty programs.

  • changa on 18/03/2012 - 21:45
    +7

    I would not purchase AppleCare for an iPad. However one thing which people seem to be missing is AppleCare is not just an extended warranty.

    With all AppleCare products, you also get additional support. This means you can phone them up to get general technical support on your Apple device. The US has AppleCare+. If this came to Australia, it would definitely be worth getting as it also covers accidental damage. It gives you the basic AppleCare support as well as insurance for your device.

    Not sure why it is not available in Australia though.

    • wog_ta on 18/03/2012 - 22:04
      +2

      not to mention they will ship a new ipad out to you free with a return box for your faulty ipad. i think its called advanced replacement or something. For those that work it means you dont have to take a day off to go to apple or waste your weekend and can even get it shipped to your work place.

  • JimmyBargain on 18/03/2012 - 21:51
    +2

    just buy ALL your gadgets with a GOLD Visa Card and get extra 1 yr warranty, no questions.

    • zxcv on 18/03/2012 - 22:25
      +3

      do you have to pay a premium? My gold mastercard has a $100 premium when you claim on the warranty. Makes it pretty much useless for most smaller purchases.

      • m2000 on 18/03/2012 - 23:14

        Maybe depends on which bank your Gold Creditcard is with? which one are you?
        Think both CBA and Westpac Gold do not charge such premium/ excess.

        • Sharp on 18/03/2012 - 23:28
          +3

          All cards do. When you want to claim something bank doesn't even deal with you. You need to call the insurance provider (eg zurich insurance for citibank) and they charge an excess.

        • zxcv on 19/03/2012 - 00:58

          I'm with CBA and Sharp is correct you don't deal with the bank, it's through Zurich. It's a bit of false security, as you may as well fork our 60-70$ for the extended warranty (which is usually 2-3 years anyway) from the store - i know most people say you have stat warranty. But you also need to factor in the time/stress associated with enforcing it.

  • johndoe789 on 19/03/2012 - 01:29

    It said "Online Only Special", delivery to my place is $7. Any chance that I can get this in store without delivery?

    • Steptoe on 19/03/2012 - 08:27

      Yeah probably…..for $99.

      • zenzen on 19/03/2012 - 10:01

        what is for delivery?
        Isn't this just to register your detail with product serial No online then Apple to send confirmation by email for warranty??
        Why and what delivery is required for $7? You don't even need receipt to register the product.

  • Twisty on 19/03/2012 - 10:21

    So is this a total of 3 years warranty? (1 year factory & 2 with Apple Care)

  • dwhes on 19/03/2012 - 10:29

    Not worth it imo. I have had every model iphone and ipad since they were first released. Only ever had 1 problem with my old 3GS and it occurred just after receiving the phone so was within the standard warranty. Yes things can occur outside of the 1 year but the likelihood really isn't that high, and if they did then I would go to the effort of statutory warranty etc. Also if you intend to upgrade on a yearly basis like I do then there really is no point. It cost me $100 to upgrade from my iPad2 to the new iPad. Sold it on ebay the day the new iPad was announced. That pretty much negates that $75 right there and you have the latest product.

    • Twisty on 19/03/2012 - 10:48

      So this is mainly for iMac etc in your books?

      • dwhes on 19/03/2012 - 10:53

        I haven't even got it on my iMac to be honest. However it was the only apple product I did consider getting it for due to the hight outlay and the longer time you would be keeping the device. That being said I've had my iMac for almost 2 years now and it hasn't skipped a beat (not saying that some don't experience problems, just that I haven't). Will probably upgrade the iMac in a year. They hold their value so incredibly well also compared to any other second hand pc.

  • OzBrogains on 19/03/2012 - 11:42

    Another benefit of the AppleCare Protection is you will get the Express Replacement Service fee waived, should you need to send your iPhone back (usually costs $40)

    http://support.apple.com/kb/index?page=servicefaq&geo=Austra…

  • [Deactivated] on 19/03/2012 - 11:46
    -1

    Get a 3G model iPad on a 24 month plan and the Telco has to warrant the product for the period between the expiration of the manufacturers warranty and the end of the contract (as from 1/1/12). If you could get your iPad on a 3 year contract then you would get a 3 year warranty ! No good for wifi only or outright purchase though …

    • ozhunter on 19/03/2012 - 14:52
      +1

      Who wants a 3 year contract, I'd rather just pay extra for the warranty.

  • MementoMori on 19/03/2012 - 12:16

    I have not had the extended warranty, however my experience with Apple and their warranties is pretty good (considering most PC parts I basically don't even bother, I just buy again).

    I had a 3GS that had a dormant hardware fault become a problem once I upgraded to iOS 4. It was a problem with a faulty temp sensor that made it reboot 5mins into a call that did not happen when I was running iOS 3.x. (thinking the phone was cooking).

    It did take a while for me to convince the Apple tech (and it had to be escalated), however they eventually agreed with my argument that my phone was fine until I upgraded, and you don't allow me to downgrade, so now I have a brick and I did have the problem during the warranty period.

    In the end after lots of stuffing around I got a free replacement 6 months out of warranty, I was happy. It was a refurb with new case, screen and battery - basically brand new to me.

  • Cap N on 19/03/2012 - 13:07

    Can't seem to purchase this. It says online only but no option to checkout. :(

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